24KWC/24PBC
Service Bulletin/Repair Instructions
Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
24KWC/24PBC
Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure
14-037
An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12 transmission, featuring a more durable design for enhanced long-term performance.
T024
KW & PB: New software is available for download. The DAVIE4 cache must be cleared before attempting to reprogram a chassis that is experiencing problems to ensure the latest version of software is installed. Follow all steps in the attached procedures before submitting a TCS case.
T-024
The repair procedure has been updated to include diagnostic steps.
02-177
Troubleshooting procedures for 2.1m cab power windows are now available.
14-034
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
45-069
Cummins TSB 210203 has been updated to remove the PACCAR suction side fuel filter part number from Table 1 as the filter is no longer compatible.
24KWE / 24PBE
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
25PACF
Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.
25KWB/25PBB
A new Recommended Repair has been added. It must be used if safety recall 25PACF is performed prior to or at the same time as this repair since the 25PACF remedy also satisfies this safety recall.
T020 - KW
T180/T280/T380/T480 PACCAR TX-8 Transmission Software Update for Wheel Speed Sensor Fix-As-Fail Certain T180 / T280 / T380 / T480 chassis equipped with a PACCAR TX-8 transmission received transmission software with an incorrect software variable. This software issue may cause Wheel Speed Sensor DTC 521215-2 to set, the Transmission Dash Light to Illuminate, and restricted shifting . A software update is now available to fix the issue.
25KWB
Safety Recall Updated software and repair procedures are now available. The Exterior Lighting Switch (ELS) in certain T180/T280/T380/T480 chassis may not function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. Affected chassis must have the Vehicle Software updated.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.