E311
Service Bulletin/Repair Instructions
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
Vehicle report
2019 KENWORTH T680
Service bulletins
53 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
26-035
Service Bulletin/Repair Instructions
Updated Eaton's TAIB0885EN Bulletin link.
02-177
Service Bulletin/Repair Instructions
Troubleshooting procedures for 2.1m cab power windows are now available.
45-070
Service Bulletin/Repair Instructions
The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
CE036
Warranty Program/Extension
KW & PB DEF Quality Sensor part number Q21-6127-001 for PACCAR PX-7 and Cummins X15 engines has been added to this warranty policy.
14-034
Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
E326
Emissions
EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines.
24KWD
Service Bulletin/Repair Instructions
Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 âÂÂAir Brake SystemsâÂÂ. This bulletin will be updated when repair parts and procedures are available.
E293
Service Bulletin/Repair Instructions
Emissions Recall Certain Vehicle Model Year 2017-2019 chassis equipped with EPA2017 compliant PACCAR MX-13 engines have an EGR flex pipe that can develop cracks and leak untreated exhaust. The EGR Flex pipe will be replaced if it has a suspect part number.
43-072
Service Bulletin/Repair Instructions
Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to receive a replacement DEF sensor, DEF tank heater coolant control valve, and re-enabled DEF diagnostic software. Please note that chassis equipped with PACCAR PX engines will be eligible for this repair at a future date when software is available.
E279
Service Bulletin/Repair Instructions
E279: PACCAR MX-13/MX-11 Engine MY17 Software Incorrectly Sets DTC P1092 PACCAR MX-13/MX-11 Engine MY17 Software Incorrectly Sets DTC P1092 Emission Recall - PACCAR MX-13/MX-11 MY2017 software incorrectly sets DTC P1092, which could result in reduced available engine torque and/or engine protection mode. An engine software update is available that corrects the issue.
03-087 (E295)
Service Bulletin/Repair Instructions
Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may display incorrect restriction levels. The virtual gauge will be temporarily disabled until a revised sensor strategy is developed.
E298
Service Bulletin/Repair Instructions
Certain Model Year 2018 PACCAR MX-11 engines may have contaminated Crankcase Pressure Sensors. These sensors will be replaced.
E303
Service Bulletin/Repair Instructions
This campaign is the final opportunity to replace the oil filter screw cap to reduce occurrences of broken bypass valve tabs. Broken oil valve tabs can cause oil flow obstruction to critical engine parts, resulting in serious engine damage. Customers that do not receive this repair may be responsible for progressive engine damage caused by broken oil bypass valve tabs.
45-064
Service Bulletin/Repair Instructions
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.
E296
Service Bulletin/Repair Instructions
Kenworth is providing guidance for PACCAR MX Engine Composite Oil Pan leak troubleshooting to avoid over-repairs and to provide warrantable repair guidance. Oil leaks, if not repaired, can lead to severe engine damage.
22KWB
Service Bulletin/Repair Instructions
Safety Recall â Interim Notification - The Dana D-Series front axle steer arm fasteners that attach the steer arm to the steering knuckle may fail, increasing the risk of a crash or injury. Repair information will be added when a repair procedure and parts are available.
51-013
Service Bulletin/Repair Instructions
Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation
26-038
Service Bulletin/Repair Instructions
Non-Safety Campaign:Â Eaton Endurant transmissions may experience premature Main Drive Gear damage due to clutch housing and main case countershaft bearing bore wear. A Clutch Housing Front Cover Kit will be installed to address the issue.
T012
Service Bulletin/Repair Instructions
Non-Safety Campaign: âDrivers of vehicles equipped with PACCAR TX-12 transmissions may experience harsh shifts and gear grinding noise. Premature Main Drive Gear damage may occur due to clutch housing and main case countershaft bearing bore wear.
42-059
Service Bulletin/Repair Instructions
Non-Safety Campaign ÃÂâÃÂÃÂÃÂàVehicles with a Cummins X15 engine and Horton fan drive may set Diagnostic Trouble Code (DTC) 6637 and/or 3838 due to fan speed that results in the fan remaining activated until the power is cycled. A new controller will resolve the issue.
03-074
Service Bulletin/Repair Instructions
Non-Safety Campaign - The TPMS ECU is not communicating properly with TPMS sensors. The result is a delay or failure of communication between the TPMS ECU and the TPMS sensors , causing inaccurate TPMS readings. A firmware update resolves the issue.
43-071
Service Bulletin/Repair Instructions
Fix-As-Fail â Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.
21KWD
Service Bulletin/Repair Instructions
Information Only â C hassis equipped with MY2021 B EPA emission s standards will be shipped through atleast the end of the 2021 calendar year without particulate matter (PM) sensors installed .
E265
Service Bulletin/Repair Instructions
Selected engines have been identified to receive a camshaft inspection and an update for improved camshaft lubrication.
32-017
Service Bulletin/Repair Instructions
Non-Safety Campaign â The batteries may drain quickly due to the VECU not going to sleep. Updated VECU software is available to resolve the issue.
32-018
Service Bulletin/Repair Instructions
Non-Safety Campaign â Chassis with the City Horn option may generate unexpected alerts. A VECU software update is available to resolve the issue.
02-160
Service Bulletin/Repair Instructions
Information Only â Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
26-037
Service Bulletin/Repair Instructions
Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.
T010
Service Bulletin/Repair Instructions
Non-Safety Campaign â Vehicles with PACCAR transmissions may experience transmission service lamp activation, no gear engagement from neutral, and/or DTC 511 FMI 7 or 10 is set. Transmission software and shift calibration updates are available to resolve
32-014
Service Bulletin/Repair Instructions
Fix-As-Fail â The Battery Management System (BMS) may report the incorrect battery condition. Additional diagnostics are available to correctly determine and repair the root cause of the issue.
37-001
Service Bulletin/Repair Instructions
Fix-As-Fail â The Master Switch Module (MSM) may lose dash switch memory and functionality when the battery disconnect switch is cycled. An improved MSM is available to resolve the issue.
13-054
Service Bulletin/Repair Instructions
Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
32-015
Service Bulletin/Repair Instructions
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
43-066
Service Bulletin/Repair Instructions
DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover by adding bottom tank washers.
32-016
Service Bulletin/Repair Instructions
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
32-013
Service Bulletin/Repair Instructions
Information Only: The AutoStart System Test does not recognize the hood opening and closing when running the test on a model 579 or 567 chassis equipped with a VECU software version 9.8 and 9.9. The issue will be fixed on a future VECU software update. This bulletin will be updated when the resolution is available.
A002
Service Bulletin/Repair Instructions
Non-Safety Campaign - Chassis may experience vibration and knocking noise due to excessive wear of the rear side gear pinion teeth.
03-071
Service Bulletin/Repair Instructions
Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
52-002
Service Bulletin/Repair Instructions
Fix-As-Fail - DEA5XX radio may be locked in the ON position or stuck in hi volume. A software update is available to resolve this issue.
E240
Service Bulletin/Repair Instructions
Fix As Fail-Shudder sensation near the governed vehicle speed when using cruise control due to excessive control messaging from VECU. A VECU software update is available to correct the condition.
01-075
Service Bulletin/Repair Instructions
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
TIB43-062
Service Bulletin/Repair Instructions
Information Only â This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
42-056
Service Bulletin/Repair Instructions
Fix-As-Fail -ÃÂ Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.
42-058
Service Bulletin/Repair Instructions
Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
01-073
Service Bulletin/Repair Instructions
Fix as Fail HVAC system may demonstrate inadequate temperature control, be stuck in defrost mode, or have intermittent changes in fan speed that can be remedied with an updated HVAC software.
15-027
Service Bulletin/Repair Instructions
Non Safety Campaign: ZF (supplier) steering gear boxes may have a sealing plug not seated corrected allowing power steering fluid loss.
34-071
Service Bulletin/Repair Instructions
Non-Safety Campaign: Vehicles ordered with parameter for brake lights disabled when engine brake applied were built with this feature enabled.
59-002
Service Bulletin/Repair Instructions
Non Safety Campaign: Holland Series FW17 fifth wheel handles may remain in an unlocked position when coupling to a parked trailer.
34-079
Service Bulletin/Repair Instructions
Fix-As-Fail ? Intermittent throttle hesitation may be encountered after installing an optional PTO connector.
34-077
Service Bulletin/Repair Instructions
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
TIB34-073
Service Bulletin/Repair Instructions
Fix-As-Fail: Vehicles equipped with VECU may activate frequently when LVD is enabled. Resolution is to update the CECU software.
51-008
Service Bulletin/Repair Instructions
T680 predictive cruise control(PCC) incompatibility with cummins engine.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.