Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
P002
KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.
43-089
This optional software update is expected to be available after 08/28/2026.
01-093
KW: On certain T680 BEV chassis, installing an updated A/C suction line between the A/C compressor and thermostatic expansion valve (TXV) will help maintain optimal performance and protect the evaporator core tubing and TXV seals. PB: On certain Model 579 BEV chassis, installing an updated A/C suction line between the A/C compressor and thermostatic expansion valve (TXV) will help maintain optimal performance and protect the evaporator core tubing and TXV seals.
24KWL/PBL
The verbiage in the Introduction section has been updated.
43-088
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.
46-029
When DAVIE version 26.21.2 is used to update the VECU3 to software version 3.4.46.0, the VECU3 5071 component group may display as --- after programming.
14-037
An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12 transmission, featuring a more durable design for enhanced long-term performance.
41-029
Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings.
E316
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
E318
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.
46-020
KW: A new electric power take-off (ePTO) motor mount shim and an improved spline shaft are available for certain T680 BEV chassis with ePTO motors. PB: A new electric power take-off (ePTO) motor mount shim and an improved spline shaft are available for certain Model 520 BEV and 579 BEV chassis with ePTO motors.
CE019
Multiple fuel injector part numbers have been added to this warranty policy.
46-027
The currently published HD BEV Chassis with PACCAR EPowertrain Service (Built After 1/14/2026) de-energizing Procedures on ServiceNet cannot be utilized for certain pre-production Battery Electric Vehicle (BEV) chassis.
43-080
KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions.
R2601
Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation.
02-177
Troubleshooting procedures for 2.1m cab power windows are now available.
43-087
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.
41-024
Procedures have been updated to include additional truck models in the service intervals table.
E338
Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications.
45-070
The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
14-034
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
E326
EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines.
01-090
Bulletin Update 03/02/2026 - A Meritor OnTrac case submission is required prior to repairs being completed. Failure to do so may result in warranty claim denial. See the procedure section for more details.
24KWC/PBC
Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
37-004
PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a Vehicle Electronic Control Unit (VECU3) software update.
43-083
Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat. Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat.
CE031
Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy.
24PBE_KWE
The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer.
24KWE / 24PBE
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
24PBE_24KWE
24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.
43-076
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation.
24KWE/24PBE
The parts section has been updated for clarity. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
25PACF
Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.
24PBE/KWE
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
24KWE
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
24KWD
SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers which fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.121, Air Brake Systems.
25PACG
The 15-inch digital display in certain model year 2024–2026 Kenworth chassis may enter recovery mode (blue wrench screen) without prior indication. The screen becomes non-responsive and may result in non-compliance with FMVSS/CMVSS 101 (Controls and Displays), 121 (Air Brake Systems), 136 (Electronic Stability Control Systems for Heavy Vehicles). Because of a loss of speedometer and other functionality such as warnings, indicators, and gauges, the driver will not see the truck speed or the warnings that appear on the digital display. A loss of information on the digital display may increase the risk of a crash.
CE033
32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.
R2306 - KW
EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Information label ordering and installation instructions. This label is required for all chassis involved in R2306. Included additional reference to Cummins bulletin C7014 in the procedure section for ordering emissions labels.
25WC/PBC - KW
Safety Recall Certain Kenworth T680E Battery Electric Vehicle (BEV) chassis equipped with certain Accelera High VoltageInterlock Loop (HVIL) circuit configurations may experience a sudden loss of high voltage power with unintended opening of electrical contractors, which may occur without warning. This can result in a loss ofpropulsion and may increase the risk of a crash. Software version verification, along with the installation of an upgraded circuit overlay harness kit, is required to address this issue.
25KWC
Safety Recall – Interim Notification Certain Kenworth T680E Battery Electric Vehicle (BEV) chassis equipped with certain Accelera High VoltageInterlock Loop (HVIL) circuit configurations may experience a sudden loss of high voltage power with unintended opening of electrical contractors, which may occur without warning. This can result in a loss of propulsion and may increase the risk of a crash. This bulletin will be updated when parts and procedures are available.
04-024
Campaign Certain T680 Next Gen fairings may have a loose or missing bushing that allows the rear partial fairing to rattle during operation. Parts and procedures are available to replace the pin on the fairing (both sides) with a bolt/spacer combination to reduce fairing rattle.
46-010
A software update is available for T680E Battery Electric Vehicles. This software update corrects certain issues with odometer and cold weather operation.
24KWC
Safety Recall Inspection procedures are available. Steering gear serial numbers must be inspected to determine suspect gears. Certain steering gears may have been assembled incorrectly, causing the gear to fracture. This can cause a loss of steering control, increasing the risk of a crash.
02-187
Certain T680 Next Gen medium-length hoods may develop cracks at the hood strut attachment area. A repair kit and procedure are available to reinforce this area to prevent further damage and avoid hood replacement.
E306
PACCAR MX-11 & MX-13 EPA2021 Fuel Filter Drain & Change Info Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following Debris and contaminants introduced into the high-pressure fuel system. Denial of warranty claims for injector and/or fuel system faults. Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation.
42-061
Certain T680 NextGen chassis have a CAN terminating resistor that may become loose and rub on the cooling module, causing fin damage and possible cooling module leaks. Procedures are available to reroute and secure the resistor and harness.
46-003
There is currently a repair procedure available for T680E and T880E chassis that will address issues caused by the previous BEV2 R5.00_002 software update. This repair involves replacement of the Bendix ABS control module with an updated version and a software update to R5.00_003.
46-001
Safety Equipment, Personal Protective Equipment, and Tools have been extensively updated. Due to differences in suppliers and part numbers between the U.S. and Canada, separate lists for the U.S. and Canadian markets have been created to more effectively separate tool requirements and avoid confusion.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.