E311
Service Bulletin/Repair Instructions
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
Vehicle report
2018 KENWORTH W900
Service bulletins
34 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
14-034
Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
E304
Emissions
CARB Chassis Update - Chassis list updated with 5 KW and 31 PB additional chassis.
45-070
Service Bulletin/Repair Instructions
Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.
24KWD
Service Bulletin/Repair Instructions
SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers which fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.121, Air Brake Systems.
23KWK
Service Bulletin/Repair Instructions
Safety Recall Repair parts and procedures are now available. On certain Kenworth model years 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, a spacer was installed on the seatbelt mounting assembly. In a severe collision, the ICP bar may fail, increasing the risk of injury.
E293
Service Bulletin/Repair Instructions
Emissions Recall Certain Vehicle Model Year 2017-2019 chassis equipped with EPA2017 compliant PACCAR MX-13 engines have an EGR flex pipe that can develop cracks and leak untreated exhaust. The EGR Flex pipe will be replaced if it has a suspect part number.
43-072
Service Bulletin/Repair Instructions
Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to receive a replacement DEF sensor, DEF tank heater coolant control valve, and re-enabled DEF diagnostic software. Please note that chassis equipped with PACCAR PX engines will be eligible for this repair at a future date when software is available.
E279
Service Bulletin/Repair Instructions
E279: PACCAR MX-13/MX-11 Engine MY17 Software Incorrectly Sets DTC P1092 PACCAR MX-13/MX-11 Engine MY17 Software Incorrectly Sets DTC P1092 Emission Recall - PACCAR MX-13/MX-11 MY2017 software incorrectly sets DTC P1092, which could result in reduced available engine torque and/or engine protection mode. An engine software update is available that corrects the issue.
E303
Service Bulletin/Repair Instructions
This campaign is the final opportunity to replace the oil filter screw cap to reduce occurrences of broken bypass valve tabs. Broken oil valve tabs can cause oil flow obstruction to critical engine parts, resulting in serious engine damage. Customers that do not receive this repair may be responsible for progressive engine damage caused by broken oil bypass valve tabs.
45-064
Service Bulletin/Repair Instructions
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.
E296
Service Bulletin/Repair Instructions
Kenworth is providing guidance for PACCAR MX Engine Composite Oil Pan leak troubleshooting to avoid over-repairs and to provide warrantable repair guidance. Oil leaks, if not repaired, can lead to severe engine damage.
22KWB
Service Bulletin/Repair Instructions
Safety Recall â Interim Notification - The Dana D-Series front axle steer arm fasteners that attach the steer arm to the steering knuckle may fail, increasing the risk of a crash or injury. Repair information will be added when a repair procedure and parts are available.
51-013
Service Bulletin/Repair Instructions
Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation
43-071
Service Bulletin/Repair Instructions
Fix-As-Fail â Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.
E271
Service Bulletin/Repair Instructions
An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues.
E265
Service Bulletin/Repair Instructions
Selected engines have been identified to receive a camshaft inspection and an update for improved camshaft lubrication.
02-160
Service Bulletin/Repair Instructions
Information Only â Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
26-037
Service Bulletin/Repair Instructions
Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.
32-014
Service Bulletin/Repair Instructions
Fix-As-Fail â The Battery Management System (BMS) may report the incorrect battery condition. Additional diagnostics are available to correctly determine and repair the root cause of the issue.
13-054
Service Bulletin/Repair Instructions
Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
32-015
Service Bulletin/Repair Instructions
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
43-066
Service Bulletin/Repair Instructions
DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover by adding bottom tank washers.
32-016
Service Bulletin/Repair Instructions
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
34-085
Service Bulletin/Repair Instructions
Information Only â Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
03-071
Service Bulletin/Repair Instructions
Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
01-075
Service Bulletin/Repair Instructions
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
TIB43-062
Service Bulletin/Repair Instructions
Information Only â This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
01-074
Service Bulletin/Repair Instructions
Fix-As-Fail -ÃÂ C500, T440/T470, T800, W900 chassis HVAC Controllers may become unresponsive after rotating the temperature control knob quickly. HVAC Controllers with improved firmware are available to resolve this issue.
42-056
Service Bulletin/Repair Instructions
Fix-As-Fail -ÃÂ Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.
23-003
Service Bulletin/Repair Instructions
Fix as Fail: Vehicles with Eaton Ultrashift Plus or Fuller Advantage Automated transmissions may display fault codes and/or have clutch release problems due to broken clutch levers. Resolution is to replace the clutch.
02-147
Service Bulletin/Repair Instructions
Fix-As-Fail ? 2.1m Sunvisor clips may be cracked or broken.
59-001
Service Bulletin/Repair Instructions
Non-Safety Campaign- JOST International has concluded a possibility exists that one production 5th wheel built with a prototype component was installed on a Kenworth chassis
43-056
Service Bulletin/Repair Instructions
Non-Safety Campaign- Incorrect GHG emissions identifier label for the tire classification listed on printed label.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.