24KWL/PBL
Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated.
Vehicle report
2021 KENWORTH W900
Service bulletins
24 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
E311
Service Bulletin/Repair Instructions
The PACCAR Powertrain Prognostics Webcast video link has been removed. It will be included with updated information at a later date.
14-034
Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
45-070
Service Bulletin/Repair Instructions
Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.
43-076
Service Bulletin/Repair Instructions
Certain vehicle model years 2020-2025 K270, K370, T270, T280, T370, T380, T480, T680, T880, W900 chassis have updated Greenhouse Gas (GHG) labels available for installation.
24KWD
Service Bulletin/Repair Instructions
SAFETY RECALL Additional chassis have been included. The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers which fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.121, Air Brake Systems.
23KWK
Service Bulletin/Repair Instructions
Safety Recall Repair parts and procedures are now available. On certain Kenworth model years 2018 through 2024 C500/T660/T800/W900 trucks with Sears Atlas 70 or 80 series seats, a spacer was installed on the seatbelt mounting assembly. In a severe collision, the ICP bar may fail, increasing the risk of injury.
E290
Service Bulletin/Repair Instructions
FIX-AS-FAIL Updated procedures and claim filing information. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information
43-072
Service Bulletin/Repair Instructions
Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to receive a replacement DEF sensor, DEF tank heater coolant control valve, and re-enabled DEF diagnostic software. Please note that chassis equipped with PACCAR PX engines will be eligible for this repair at a future date when software is available.
E300
Service Bulletin/Repair Instructions
PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines. This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limits and purchase tracking requirements.
E303
Service Bulletin/Repair Instructions
This campaign is the final opportunity to replace the oil filter screw cap to reduce occurrences of broken bypass valve tabs. Broken oil valve tabs can cause oil flow obstruction to critical engine parts, resulting in serious engine damage. Customers that do not receive this repair may be responsible for progressive engine damage caused by broken oil bypass valve tabs.
45-064
Service Bulletin/Repair Instructions
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.
E296
Service Bulletin/Repair Instructions
Kenworth is providing guidance for PACCAR MX Engine Composite Oil Pan leak troubleshooting to avoid over-repairs and to provide warrantable repair guidance. Oil leaks, if not repaired, can lead to severe engine damage.
22KWB
Service Bulletin/Repair Instructions
Safety Recall â Interim Notification - The Dana D-Series front axle steer arm fasteners that attach the steer arm to the steering knuckle may fail, increasing the risk of a crash or injury. Repair information will be added when a repair procedure and parts are available.
98-020
Service Bulletin/Repair Instructions
nformation Only â New Level 1 required tools are available to support MY21B MX engines.
51-013
Service Bulletin/Repair Instructions
Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation
S006
Service Bulletin/Repair Instructions
Non-Safety Campaign â Sun Visors are available. Parts will be shipped to dealers.
E282
Service Bulletin/Repair Instructions
Information Only: Due to differences between the PACCAR MX-11 or MX-13 2021A and 2021B engines, technicians must be able to identify which of these engines are in a chassis.
S007
Service Bulletin/Repair Instructions
Non-Safety Campaign - Convex mirrors are available. Parts will be shipped to dealers.
43-071
Service Bulletin/Repair Instructions
Fix-As-Fail â Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.
02-168
Service Bulletin/Repair Instructions
Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders or complete separation if undetected or un-remedied. â
02-160
Service Bulletin/Repair Instructions
Information Only â Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
26-037
Service Bulletin/Repair Instructions
Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.
32-014
Service Bulletin/Repair Instructions
Fix-As-Fail â The Battery Management System (BMS) may report the incorrect battery condition. Additional diagnostics are available to correctly determine and repair the root cause of the issue.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.