Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
P001
KW: The chassis list has been updated to include 1 chassis. The total chassis count is now 53. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 8 chassis. The total chassis count is now 130. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.
P002
KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.
43-089
This optional software update is expected to be available after 08/28/2026.
24KWC/24PBC
Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure
24KWL/PBL
The verbiage in the Introduction section has been updated.
43-088
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.
41-029
Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings.
31-002
An installation guide is now available for temporary solar battery maintainers used on vehicles in dealer inventory. Using solar battery maintainers according to the attached guide can reduce instances of dead or undercharged batteries in stock vehicles at dealerships. Use of solar maintainers is considered a best practice for battery maintenance.
32-009
The battery care, maintenance, and charging guidelines have been updated to include Absorbent Glass Mat (AGM) battery information. Dealers are responsible for maintaining inventory trucks and on-shelf batteries.
E316
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
E318
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.
T024
KW & PB: New software is available for download. The DAVIE4 cache must be cleared before attempting to reprogram a chassis that is experiencing problems to ensure the latest version of software is installed. Follow all steps in the attached procedures before submitting a TCS case.
T-024
The repair procedure has been updated to include diagnostic steps.
43-080
KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions.
R2601
Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation.
99-051
There is an update to the CARB Base Emissions Warranty Limits table and Manufacturer’s Warranty Coverage section in certain Engine Model Year (EMY) 2025 MX-11 and MX-13 Operator’s Manuals.
02-177
Troubleshooting procedures for 2.1m cab power windows are now available.
43-087
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.
41-024
Procedures have been updated to include additional truck models in the service intervals table.
E338
Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications.
45-070
The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
14-034
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.
E326
EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines.
24KWC/PBC
Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
24KWF/PBF
Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
43-083
Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat. Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat.
24PBE_KWE
The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer.
24KWE / 24PBE
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
24PBE_24KWE
24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.
24KWE/24PBE
The parts section has been updated for clarity. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
25PACF
Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.
27-011
A transmission control module (TCM) software update is now available for certain T680 / T880 / W900 / W990 chassis with Eaton Endurant transmissions running TCM software version 5516372, where the PTO fails to operate or engage. Please see the attached Eaton bulletin TAIB- 1021 in the Attachments section of this bulletin for complete details.
24PBE/KWE
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
24KWE
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
CE033
32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.
E323
A required spacer tool set is now available to streamline the injector replacement process. The spacer tool set allows certain fuel system components to be loosened instead of removed to provide access to the injectors. See Bulletin 98-031 for details. Tools are not reimbursable through this Bulletin.
R2306 - KW
EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Information label ordering and installation instructions. This label is required for all chassis involved in R2306. Included additional reference to Cummins bulletin C7014 in the procedure section for ordering emissions labels.
24KWK
Safety Recall Parts and procedures are now available. Certain Kenworth model T480, T800, T880, and W990 equipped with a PACCAR 20k Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If either steering arm or tie rod arm fasteners fail, there may be a loss of steering control, which could increase the risk of a crash. Affected chassis will have all steering arm and tie rod arm bolts removed, replaced with new bolts, and torqued properly.
24KWH
Safety Recall Refer to Cummins Safety Recall (Campaign) C7083. Cummins alerted Kenworth to a defect which relates to motor vehicle safety in certain Cummins X15 engines equipped with certain fuel pumps. Refer to Cummins Safety Recall (Campaign) C7083 for repair information.
24KWF
SAFETY RECALL Repair parts and procedures are now available. Certain Kenworth vehicles from model year 2025 may contain steering gear(s) with a sector shaft that may not meet hardness requirements for the gear teeth due to improper heat-treating during assembly. Sector shaft gear teeth with lower than required hardness may prematurely wear, crack, or fracture. A fractured gear tooth may interfere with the gear mechanism leading to binding which in turn may increase the likelihood of a crash.
24KWC
Safety Recall Inspection procedures are available. Steering gear serial numbers must be inspected to determine suspect gears. Certain steering gears may have been assembled incorrectly, causing the gear to fracture. This can cause a loss of steering control, increasing the risk of a crash.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.