Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
21-406
Service Bulletin/Repair Instructions
Email to owners regarding campaign 21-406. It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be considered for reimbursement. Further delay in inspection for defective skylights and necessary correction could result in extensive water damage. Lack of participation in the campaign will result in loss of warranty reimbursement for related damage.
KSB-200305
Service Bulletin/Repair Instructions
Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBâs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not âdo-it-yourselfersâ. Information is not presented as a repair guaranteed to be covered by warranty. Keystoneâs P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
KSB-200117
Service Bulletin/Repair Instructions
It has been determined the vehicles in this KSB population may have been manufactured with an inverter prep and only one receptacle is connected through the inverter. Only units that are being set up with an inverter will require this repair, otherwise the unit works as designed.
19-356
Service Bulletin/Repair Instructions
This is an email to dealers for advisory 19-356. It has been determined that the Cougar 32RDB units may not have the adequate amount of A/C ceiling vents installed.