Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PI2601B_OM_Leaf
PRODUCT IMPROVEMENT CAMPAIGN: OWNER'S MANUAL INSERT LEAFLET (PI2601B) - This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers. Vehicle owners are advised to keep this leaflet with the Owner's Manual.
PI2601B_OWNR
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601B) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of the windshield wipers during winter conditions.
PI2601B_TSB
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT (PI2601B) - This bulletin provides information to install enhanced windshield wiper software on certain 2024–2026MY EV9 (MV1, MV1a) vehicles as listed.
PI2601B_DP
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601B) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through July 16, 2026, to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of the windshield wipers during winter weather conditions.
PI2601B_DPSM
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601B) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through July 16, 2026, to install enhanced windshield wiper software that provides drivers with additional reminders related to the use of the windshield wipers during winter weather conditions.
PI2601B_QA
PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601B) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601B.
PI2601A_OWNR_102
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A Flight 102) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the passenger-side wiper arm on your vehicle with an improved wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl.
TSB_BOD336
TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored key code may not correspond to the mechanical key profile, which can result in incorrect key cutting when the original key is lost or damaged.
TSB_ELE422
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
PI2601A_OWNR
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026 MY EV9 vehicles to replace the passenger-side wiper arm on your vehicle with an improved wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl.
PI2601A_TSB
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: PASSENGER SIDE WIPER ARM REPLACEMENT (PI2601A) - This bulletin provides the service procedure to replace the passenger-side (RH) windshield wiper arm on certain 2024-2026MY EV9 (MV1, MV1a) vehicles listed in the table below. During winter conditions, the windshield wipers may become temporarily inoperable due to accumulated snow on the windshield or cowl area. Kia has developed a newly designed passenger-side wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl.
PI2601A_DP
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601A) - This document is the announcement to the dealer principals advising that Kia is conducting a a Product Improvement Campaign on 2024-2026 MY EV9 vehicles, manufactured from September 25, 2023 through April 9, 2026, to replace the passenger-side wiper arm with an improved wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl.
PI2601A_DPSM
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601A) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on 2024-2026 MY EV9 vehicles, manufactured from September 25, 2023 through April 9, 2026, to replace the passenger-side wiper arm with an improved wiper arm of a different shape and angle to increase the clearance between the wiper and windshield cowl.
PI2601A_QA
PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601A) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2601A.
TSB_ELE417
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
SC360_OWNR
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC360) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2024-2026 MY EV9 vehicles to reposition an electrical connector in the driver's footwell to prevent accidental disconnection by the driver's foot.
SC360_DP
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC360) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign on certain 2024-2026 MY EV9 vehicles manufactured from September 25, 2023 through April 29, 2025 to reposition an electrical connector in the driver’s footwell to prevent accidental disconnection by the driver’s foot.
SC360_DPSM
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC360) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on certain 2024-2026 MY EV9 vehicles manufactured from September 25, 2023 through April 29, 2025 to reposition an electrical connector in the driver’s footwell to prevent accidental disconnection by the driver’s foot.
SC360_QA
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC360) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC360.
SC360_TSB
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: EF31 CONNECTOR BRACKET REPLACEMENT (SC360) - This bulletin provides information on repositioning the EF31 electrical connector by replacing the bracket with an improved one for certain 2024MY-2026MY EV9 (MV, MVa) vehicles within the production ranges listed in the table of this bulletin. The EF31 electrical connector, located near the top of the driver’s footrest, may become disconnected due to interference from the driver’s foot. If this electrical connector becomes disconnected, the 12V battery may discharge, which can cause the service warning light and/or “check electric vehicle system” message to illuminate. If the vehicle continues to be driven in this condition, the Power Limited (Turtle) warning light may illuminate, and the vehicle may enter Limp Home Mode with speed temporarily limited.
REMINDER_MVSNOW
IMPORTANT REMINDER: REMOVAL OF SNOW/ICE BEFORE DRIVING YOUR EV9 IN WINTER CONDITIONS: OWNER NOTIFICATION (MVSNOW) - As part of Kia’s ongoing commitment to providing vehicle owners with a superior ownership experience, Kia would like to remind owners about the importance of proper SNOW/ICE REMOVAL BEFORE DRIVING, as well as the related windshield wiper system warning feature. The Kia EV9 may display warning messages to inform drivers to check for any obstructions such as snow/ice in the windshield wiper area when operating in winter conditions.
PI2502_TSB_R1
TECHNICAL SERVICE BULLETIN: WINDSHIELD WIPER LOGIC IMPROVEMENT (PI2502) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install enhanced windshield wiper software that provides drivers with additional warnings related to the use of the windshield wipers during winter conditions on all 2024-2025 MY and certain 2026 MY EV9 (MV1, MV1a) vehicles manufactured from September 25, 2023, through October 31, 2025. The enhanced software detects obstructed windshield wipers and provides advance messages to remind the driver to check for any obstructions such as snow/ice in the windshield wiper area.
PS797
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
PI2502_TSB
TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WINDSHIELD WIPER LOGIC IMPROVEMENT (PI2502) - This bulletin provides information to install enhanced windshield wiper software that provides drivers with additional warnings related to the use of the windshield wipers during winter conditions on all 2024-2025 MY and certain 2026 MY EV9 (MV1, MV1a) vehicles manufactured from September 25, 2023, through October 31, 2025. The enhanced software detects obstructed windshield wipers and provides advance messages to remind the driver to check for any obstructions such as snow/ice in the windshield wiper area.
TSB_ELE407
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FPM OPERATION LOGIC IMPROVEMENT (SA637) - This bulletin provides instructions for updating the Finger Print Module (FPM) software on all 2024–2026MY EV9 (MV1, MV1a) vehicles. The affected vehicles may experience discharge of the auxiliary (12-volt) battery when the vehicle is parked for an extended period due to the FPM not entering sleep mode. This may result in a no-start condition.
PI2502_OWNR
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2502) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to install enhanced windshield wiper software in all 2024-2025 MY and certain 2026 MY EV9 vehicles to provide drivers with additional warnings related to the use of the windshield wipers during winter conditions.
PI2502_DP
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2502) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through November 28, 2025, to install enhanced windshield wiper software that provides drivers with additional warnings related to the use of the windshield wipers during winter conditions.
PI2502_DPSM
PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2502) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a a Product Improvement Campaign on all 2024-2025 MY and certain 2026 MY EV9 vehicles, manufactured from September 25, 2023 through November 28, 2025, to install enhanced windshield wiper software that provides drivers with additional warnings related to the use of the windshield wipers during winter conditions
PI2502_QA
PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2502) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2502.
OTA_SA618_SA626
RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION: SOFTWARE UPDATE FOR SHIFT-BY-WIRE AND WIRELESS PHONE CHARGER (SA618-SA626) - This Over-the-Air (OTA) software update is designed to update the Shift-By-Wire (SBW) and Wireless Phone Charger (WPC) logic of certain 2024 EV9 vehicles. This update is designed to improve shift control logic for smoother shifts into Reverse as well as the Digital Key 2 feature to better detect the NFC Card Key.
TSB_ELE398
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SBW GEAR SELECTION LOGIC IMPROVEMENT (SA626) - This bulletin provides information to upgrade the ‘E-SHIFTER’ system software on certain 2024-2025MY EV9 (MV1) vehicles produced from May 3, 2023, through January 6, 2025, which may exhibit an intermittent inability to select the Reverse (R) gear position. When this occurs, the vehicle returns to the Neutral (N) gear position and displays “N” in the instrument panel. The software update improves gear selection performance.
PS791
PITSTOP: TECHNICAL OPERATIONS: DCU IDENTIFICATION AND DAIGNOSTIC AID - This Pitstop provides information on identifying the Data Connectivity Unit (DCU) in Kia vehicles equipped with Connected Car Navigation Cockpit (ccNC) and ccNC Lite head units, as well as a diagnostic aid when diagnosing Kia Connect concerns. When diagnosing non-operational Kia Connect concerns, under no circumstance should the DCU be swapped with a known good DCU from another vehicle. Doing so may result in inoperative Kia Connect services on either vehicle and may require the replacement of the known good DCU. If a DCU needs to be replaced, the recommendation is to always order a replacement unit (with the correct P/N) to ensure proper Kia Connect services operations using the newly installed/replaced DCU.
TSB_BOD341
TECHNICAL SERVICE BULLETIN: CONSOLE ARMREST LOWER COVER AND BUMPER REPLACEMENT - This bulletin provides information to replace the console armrest lower cover and bumpers on some 2024-2025MY EV9 (MV1) vehicles produced from July 27, 2023 through April 26, 2024. The affected vehicles may exhibit console armrest wobbling and/or rattling when closed. One or both bumpers can be missing, broken, and/or shifted out of place creating a gap between the console armrest and the console assembly which causes the console armrest to wobble and/or rattle while closed.
TSB_ELE388
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WPC DISCHARGE LOGIC IMPROVEMENT (SA618) - This bulletin provides instructions for updating the Wireless Power Charging ‘WPC’ system software on certain 2024MY EV9 (MV1) vehicles produced from November 19, 2023, through May 5, 2024. The affected vehicles may experience the 12V battery drained while the vehicle is parked due to the wireless charging unit remaining temporarily active, potentially resulting in low battery voltage and no-start condition.
OTA_SA594
RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION: SOFTWARE UPDATE FOR SHIFTER CONTROL UNIT (SCU) (SA594) - This Over-the-Air (OTA) software update is designed to improve the gear shift logic in the Shifter Control Unit (SCU) of certain 2024 and 2025 EV9 vehicles.
TSB_ELE371_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BODY DOMAIN CONTROLLER REPLACEMENT (SA603) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the Body Domain Controller (BDC) on certain 2024MY EV9 (MV)vehicles produced from May 03, 2024 through June 18, 2024. The affected vehicles may experience issues when trying to activate the digital key/creating ‘Owner Key’.
OTA_ELE380
OVER-THE-AIR: SOFTWARE UPDATE FOR V2X ENHANCEMENT - This Over-the-Air (OTA) software update is designed to update the Vehicle Charging Management System (VCMS), Vehicle Control Unit (VCU), Rear Motor Control Unit (R_MCU), and Battery Management Unit (BMU) logic of certain 2024 and 2025 EV9 vehicles. This update is designed to enable your vehicle to be Vehicle to Everything (V2X) ready. V2X provides the ability to use your vehicle as an energy storage system for properly equipped homes. A compatible bi-directional charger (sold separately) is required. After activating the V2X feature in the Kia Connect Store, V2X can be used by connecting to a compatible bi-directional charger (sold separately). For more information about V2X, its benefits, and availability, please refer to the Kia Owner’s website.
TSB_ELE380
TECHNICAL SERVICE BULLETIN: VEHICLE-TO-EVERYTHING (V2X) SOFTWARE UPGRADE - This bulletin provides information to install the Vehicle-to-Everything ‘V2X’ function enhancements by upgrading the software of the Vehicle Charging Management System ‘VCMS’, Rear Motor Control Unit ‘R_MCU’, Vehicle Control Unit ‘VCU’ and Battery Management Unit ‘BMU’ systems on some 2024-2025MY EV9 (MV1) vehicles produced from September 25, 2023 through October 15, 2024, that have been unable to be updated using the Over-The-Air (OTA) method. The V2X technology allows EV9 vehicles to interact with other devices such as Vehicle-to-Home ‘V2H’ and Vehicle-to-Grid ‘V2G’ technology which enables bidirectional charging, where the EV's battery can be used as a mobile energy storage unit, providing power to the grid or a home backup power source.
TSB_TRA046_R5
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
TSB_ELE341_R4
TECHNICAL SERVICE BULLETIN: COMBINATION TSB/SERVICE ACTION: CCNC – DEALER MODE, FACTORY & NETWORK RESET (SA613) - This bulletin has been revised as a Combination TSB/SA and includes additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
OTA_SA608
OVER-THE-AIR: SERVICE ACTION: SOFTWARE UPDATE FOR CENTRAL COMMUNICATION UNIT (SA608) - This Over-the-Air (OTA) software update is designed to update the Central Communication Unit (CCU) logic of certain 2024 and 2025 EV9 vehicles. This update is designed to help reduce auxiliary battery power consumption while the vehicle is turned off.
TSB_ELE369_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR MOTOR CONTROL UNIT SOFTWARE UPGRADE (SA601) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the rear motor control unit ‘MCU-R’ software on certain 2024-2025MY EV9 (MV1, MV1a) vehicles produced from September 24, 2023 through January 2, 2025, which may unexpectedly end an EV charging session when using a Tesla Supercharger station due to signal interference with the vehicle’s inverter.
TSB_ELE371
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BODY DOMAIN CONTROLLER REPLACEMENT (SA603) - This bulletin provides information to replace the Body Domain Controller (BDC) on certain 2024MY EV9 (MV) vehicles produced from May 03, 2024 through June 18, 2024. The affected vehicles may experience issues when trying to activate the digital key/creating ‘Owner Key’.
OTA_SA601
OVER-THE-AIR: SOFTWARE UPDATE FOR CHARGING COMPATIBILITY (SA601) - This Over-the-Air (OTA) software update is designed to update the vehicle charging compatibility with NACS Connector DC Fast Chargers to reduce the probability of shutdowns while charging.
TSB_ELE369
TECHNICAL SERVICE BULLETIN: This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on certain 2025MY Multiple Model vehicles listed on page 7 equipped with a Connected Car Navigation Cockpit (ccNC) head unit to address customer concerns related to activation of Kia Connect due to missing modem data caused by a data transmission error.
TSB_ELE362
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: SHIFT CONTROL UNIT LOGIC IMPROVEMENT (SA594) - This bulletin provides the software upgrade procedure for certain 2024-2025MY EV9 (MV1) vehicles produced from September 25, 2023 through September 4, 2024. The affected vehicles may experience the inability to shift out of ‘PARK’ accompanied with the DTC P28E812 stored due to the output shaft sensor signal exceeding the expected value.
TSB_ELE326_R2
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: POWER SEAT MODULE OPERATION LOGIC IMPROVEMENT (SA557) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Power Seat Module (PSM) system on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through November 6, 2023 to improve the front seat Easy Assist and Leg Rest operation, preventing the driver's leg rest from extending while driving. In addition, the software also improves the logic of the cargo area power folding seat buttons, so that the left seat will fold partially if the front row seat is too far back, which is the existing logic for the right seat.
TSB_ELE327_R2
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RSPA LOGIC IMPROVEMENT (SA558) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Advanced Drivers Assistance System Parking (ADAS_PRK) system on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through November 30, 2023, to restore Remote Start Parking Assist (RSPA) operation following incorrect software version installation, which may have resulted in RSPA becoming inoperative. This software upgrade may also be available via Over The Air (OTA) through Kia Connect if it has been activated.
TSB_ELE341_R3
TECHNICAL SERVICE BULLETIN: CCNC – DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
TSB_ELE341_R2
TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
TSB_ELE341_R1
TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
TSB_ELE348_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BDC-BCM LOGIC IMPROVEMENT FOR DTC C1126 (SA579) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Body Domain Controller (BDC) – Body Control Module (BCM) operation logic on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through February 21, 2024. The BDC Motor Control Unit (MCU) may incorrectly read the 12V auxiliary battery voltage as 0V. If this condition occurs, the tire pressure monitoring system (TPMS) light will blink for approximately one (1) minute and then remain illuminated, with the DTC C1126. This software upgrade may also be available via Over The Air (OTA) through Kia Connect if it has been activated.
TSB_ELE327_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RSPA LOGIC IMPROVEMENT (SA558) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Advanced Drivers Assistance System Parking (ADAS_PRK) system on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through November 30, 2023, to restore Remote Start Parking Assist (RSPA) operation following incorrect software version installation, which may have resulted in RSPA becoming inoperative. This software upgrade may also be available via Over The Air (OTA) through Kia Connect if it has been activated.
TSB_ELE336_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION (SA567): INTEGRATED LED HEADLAMP CONTROL UNIT OPERATION LOGIC IMPROVEMENT (SA567) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the software on the Integrated LED Headlamp Control Unit ‘ILCU’ on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through January 25, 2024. The ILCU can switch from ‘standby mode’ to ‘active mode’ potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started. This software upgrade may also be available via Over The Air (OTA) through Kia Connect if it has been activated.
TSB_ELE337_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INTEGRATED CHARGING CONTROL UNIT LOGIC IMPROVEMENT (SA568) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the software on the Integrated Charging Control Unit (ICCU) on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through March 21, 2024 to improve the auxiliary 12-V battery charging under low voltage conditions. The affected vehicles may experience a discharged 12-V battery while parked and potentially a no-start condition accompanied by DTC P1A961C. The Low Voltage DC/DC Converter (LDC) converts high-voltage battery power (High DC) to 12-V battery power (Low DC). This software upgrade may also be available via Over The Air (OTA) through Kia Connect if it has been activated.
TSB_ELE339_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICCU-VCU S/W UPGRADE FOR EWP OPERATION AND ICCU REPLACEMENT (SA570) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Electric Water Pump (EWP) operation logic when the EV battery is being charged with a Level 1 or Level 2 (120-240 Volt) AC charger on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through January 11, 2024. A disparity may occur between the actual temperature and sensed temperature of the Integrated Charging Control Unit (ICCU) during high-current AC charging, predominantly in cold weather environments. If this condition occurs, the ICCU may become damaged and exhibit a MIL ‘ON’ with the DTC(s) listed below, resulting in a stopped charging session and inability to charge using Level 1 or 2 AC chargers; however, the EV battery can still be charged using Level 3 DC fast charging, and the vehicle's drivability is unaffected. This software upgrade may also be available via Over The Air (OTA) through Kia Connect if it has been activated.
TSB_ELE346_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: VCMS RESERVED BATTERY CHARGING LOGIC IMPROVEMENT (SA577) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Vehicle Charging Management System (VCMS) operation logic on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through April 1, 2024. The vehicle’s High Voltage Battery (HVB) can be scheduled to charge at a specific date/time using the scheduled charging feature. The affected vehicles might experience inoperable High Voltage Battery (HVB) charging issues when the scheduled charging feature is enabled. This software upgrade may also be available via Over The Air (OTA) through Kia Connect if it has been activated.
OTA_ELE348
OVER-THE-AIR: SOFTWARE UPDATE FOR TIRE PRESSURE MONITORING SYSTEM (SA579) - This Over-the-Air (OTA) software update is designed to update the Body Domain Controller (BDC) logic of certain 2024 EV9 vehicles. This update is designed to reduce the unintended illumination of Tire Pressure Monitoring System (TPMS) warning lights.
TSB_ELE348
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BDC-BCM LOGIC IMPROVEMENT FOR DTC C1126 (SA579) - This bulletin provides information to improve the Body Domain Controller (BDC) – Body Control Module (BCM) operation logic on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through February 21, 2024. The BDC Motor Control Unit (MCU) may incorrectly read the 12V auxiliary battery voltage as 0V. If this condition occurs, the tire pressure monitoring system (TPMS) light will blink for approximately one (1) minute and then remain illuminated, with the DTC C1126.
TSB_ELE339
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICCU-VCU S/W UPGRADE FOR EWP OPERATION AND ICCU REPLACEMENT (SA570) - This bulletin provides information to improve the Electric Water Pump (EWP) operation logic when the EV battery is being charged with a Level 1 or Level 2 (120-240 Volt) AC charger on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through January 11, 2024. A disparity may occur between the actual temperature and sensed temperature of the Integrated Charging Control Unit (ICCU) during high-current AC charging, predominantly in cold weather environments. If this condition occurs, the ICCU may become damaged and exhibit a MIL ‘ON’ with the DTC(s) listed below, resulting in a stopped charging session and inability to charge using Level 1 or 2 AC chargers; however, the EV battery can still be charged using Level 3 DC fast charging, and the vehicle's drivability is unaffected.
OTA_ELE346
OVER-THE-AIR: SOFTWARE UPDATE FOR ICCU (SA577) - This Over-the-Air (OTA) software update is designed to update the Vehicle Charging Management System (VCMS) logic of certain 2024 EV9 vehicles. This update is designed to improve Scheduled Charging by reducing intermittent charging interruptions.
TSB_ELE327
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RSPA LOGIC IMPROVEMENT (SA558) - This bulletin provides the procedure to update the software logic of the Advanced Drivers Assistance System Parking (ADAS_PRK) system on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through November 30, 2023, to restore Remote Start Parking Assist (RSPA) operation following incorrect software version installation, which may have resulted in RSPA becoming inoperative.
TSB_ELE346
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: VCMS RESERVED BATTERY CHARGING LOGIC IMPROVEMENT (SA577) - This bulletin provides information to improve the Vehicle Charging Management System (VCMS) operation logic on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through April 1, 2024. The vehicle’s High Voltage Battery (HVB) can be scheduled to charge at a specific date/time using the scheduled charging feature. The affected vehicles might experience inoperable High Voltage Battery (HVB) charging issues when the scheduled charging feature is enabled.
TSB_ELE341
TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ EV9 (MV) and Sorento (MQ4a) vehicles, equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and perform a ‘Factory Reset’ or ‘Reset Network’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
TSB_ELE344_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: EV9 HEADLAMP AIM INSPECTION AND ADJUSTMENT (SA574) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area This bulletin provides the procedure to inspect and, if necessary, adjust the headlamp aim on certain 2024MY EV9 (MV) vehicles equipped with LED Cube Projection Headlights, produced from December 20, 2023, through April 6, 2024. Kia has determined that enhancements could be made to adjust headlamp aim to improve focus and reduce glare from the headlamps to oncoming traffic. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock.
TSB_TRA046_R4
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
TSB_ELE344
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: EV9 HEADLAMP AIM INSPECTION AND ADJUSTMENT (SA574) - This bulletin provides the procedure to inspect and, if necessary, adjust the headlamp aim on some 2024MY EV9 (MV) vehicles equipped with Light Emitting Diode (LED) headlamps, produced from February 1, 2024 through April 6, 2024. The Insurance Institute for Highway Safety (IIHS) is a well-known organization that conducts supplemental testing to evaluate certain aspects of vehicle performance. As a result of such testing, Kia and IIHS have determined that improvements could be made to adjust headlamp aim to improve the focus and reduce glare from the headlamps to oncoming traffic.
OTA_ELE336
OVER-THE-AIR: SOFTWARE UPDATE FOR LED HEADLAMPS (SA567) - This Over-the-Air (OTA) software update is designed to update the Integrated LED Headlamp Control Unit (ILCU) logic of certain 2024 EV9 vehicles to help reduce electricity consumption from the 12V battery by applying a forced sleep logic.
OTA_ELE337
OVER-THE-AIR: SOFTWARE UPDATE FOR ICCU (SA568) - This Over-the-Air (OTA) software update is designed to update the Integrated Charging Control Unit (ICCU) logic of certain 2024 EV9 vehicles. This update is designed to counteract interruptions in auxiliary battery charging and unintended display of warning lights.
TSB_ELE337
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INTEGRATED CHARGING CONTROL UNIT LOGIC IMPROVEMENT (SA568) - This bulletin provides information to upgrade the software on the Integrated Charging Control Unit (ICCU) on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through March 21, 2024 to improve the auxiliary 12-V battery charging under low voltage conditions. The affected vehicles may experience a discharged 12-V battery while parked and potentially a no-start condition accompanied by DTC P1A961C. The Low Voltage DC/DC Converter (LDC) converts high voltage battery power (High DC) to 12-V battery power (Low DC).
TSB_ELE336
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INTEGRATED LED HEADLAMP CONTROL UNIT OPERATION LOGIC IMPROVEMENT (SA567) - This bulletin provides information to upgrade the software on the Integrated LED Headlamp Control Unit 'ILCU' on certain 2024MY EV9 (MV) vehicles produced from September 25, 2023 through January 25, 2024. The ILCU can switch from 'standby mode' to 'active mode' potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started.
TSB_ELE331_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT (SA561) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the wireless power charger (WPC) (also referred to as wireless phone charger) operation logic on certain 2024MY EV9 (MV) vehicles produced from July 27, 2023 through February 7, 2024. The WPC controller can switch from 'standby mode' to 'active mode' potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started.
ELE331_OTA
OVER-THE-AIR SOFTWARE UPDATE: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT - This Over-the-Air (OTA) software update is designed to update the wireless phone charger control logic of certain 2024 EV9 vehicles to help improve power usage.
TSB_ELE331
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT (SA561) - This bulletin provides information to improve the wireless power charger (WPC) (also referred to as wireless phone charger) operation logic on certain 2024MY EV9 (MV) vehicles produced from July 27, 2023 through February 7, 2024. The WPC controller can switch from 'standby mode' to 'active mode' potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started.
TSB_ELE303_R2
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
ELE330_OTA
OVER-THE-AIR SOFTWARE UPDATE: ICCU-VCU S/W UPGRADE FOR EWP OPERATION - This Over-the-Air (OTA) software update is designed to help improve the AC (alternating current) charging performance of certain 2024 EV9 vehicles by enhancing the operation of the Electric Water Pump. This update will help prevent the interruption of AC charging and the unintended display of warning lights.
TSB_ELE326_R1
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: POWER SEAT MODULE OPERATION LOGIC IMPROVEMENT (SA557) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Power Seat Module (PSM) system on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through November 6, 2023 to improve the front seat Easy Assist and Leg Rest operation, preventing the driver's leg rest from extending while driving. In addition, the software also improves the logic of the cargo area power folding seat buttons, so that the left seat will fold partially if the front row seat is too far back, which is the existing logic for the right seat.
TSB_ELE330
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICCU-VCU SOFTWARE UPGRADE (SA560) - This bulletin provides information to improve the electric water pump (EWP) operation logic when the EV battery is being charged with a Level 1 or Level 2 (120-240 volt) AC charger on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through January 19, 2024. A deviation may develop between the internal temperature and sensing temperature of the ICCU (Integrated Charging Control Unit) during high-current AC charging and predominantly in cold weather environments. If this condition occurs, the ICCU may become damaged, resulting in a stopped charging session and inability to charge using Level 1 or 2 AC chargers; however, the EV battery can still be charged using Level 3 DC fast charging.
TSB_ELE326
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: POWER SEAT MODULE OPERATION LOGIC IMPROVEMENT (SA557) - This bulletin provides the procedure to update the software logic of the Power Seat Module (PSM) system on certain 2024MY EV9 (MV) vehicles produced from September 24, 2023 through November 6, 2023 to improve the front seat Easy Assist and Leg Rest operation, preventing the driver's leg rest from extending while driving. In addition, the software also improves the logic of the cargo area power folding seat buttons, so that the left seat will fold partially if the front row seat is too far back, which is the existing logic for the right seat.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.