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2021 KIA K5

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Service bulletins

133 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SC307_OWNR_301

Service Campaign

VOLUNTARY SERVICE CAMPAIGN & WARRANTY EXTENSION CAMPAIGN: OWNER RENOTIFICATION (SC307/WTY037) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to relocate and install an improved blower motor 40amp fuse, with an increased terminal width, within the front wiring harness fuse box assembly in certain 2021-2022 MY K5 vehicles that were originally sold in or are currently registered in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX). In addition, Kia is extending the New Vehicle Limited Warranty coverage to all owners for repairs related to the HVAC blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

SC307_REIMB

Service Campaign

VOLUNTARY SERVICE CAMPAINGN: REIMBURSEMENT FORM (SC307 Flight#301) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Voluntary Service Campaign program launch.

CS2312_TSB_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TSB_ELE422

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TSB_ELE417

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.

TSB_CS2312_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

SC288_TSB_R6_CLSD

Emissions

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288/SC288A) CLOSED & SUPERSEDED - This bulletin is now closed and superseded by SC356. This bulletin provided information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through January 23, 2024. This bulletin also provides information to upgrade the ECU software logic. The subject vehicles may experience fuel tank swelling due to an issue with the PCSV check valve, which results in pressurized air to flow into the fuel tank. This may cause the Check Engine Light to illuminate, and in some cases, the engine to run rough, and/or an inability to refuel. These conditions may cause the vehicle to release air pollutant which exceed Federal and California standards.

TSB_CS2312

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CS2312_OWNR

Other

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)

PS797

Other

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TSB_ENG260

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: ITM REPLACEMENT AND ECM LOGIC IMPROVEMENT (CA2511) - This bulletin provides information to replace the Integrated Thermal Management Module (ITM) and then upgrade the Engine Control Module ‘ECM’ system software on certain K5 (DL3a) vehicles, in the event the Multifunction Indicator Lamp (MIL) is illuminated with DTC(s) P218100, P2181F0, and/or P2181F1 stored. This condition may occur due to degradation of the diaphragm inside the ITM. There are no drivability or other symptoms associated with this condition.

SC288_OWNR_301

Emissions

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC288 FLIGHT 301) - This document is the owner renotification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.

SC288A_OWNR

Emissions

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC288A) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.

SC288_OWNR_103

Emissions

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC288) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.

SC288_TSB_R6

Emissions

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/ REPLACEMENT + ECU SW UPGRADE (SC288/SC288A) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through January 23, 2024. This bulletin also provides information to upgrade the ECU software logic. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through January 23, 2024. This bulletin also provides information to upgrade the ECU software logic.

TSB_FUE069_CLSD

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: PARTS COLLECTION SERVICE ACTION: PCSV REPLACEMENT (SA612) CLOSED - This bulletin is now closed. This bulletin provided information to replace Purge Control Solenoid Valve (PCSV) on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 11, 2023. This is a special, limited-time parts collection program for research purposes. Dealers are to ship the removed PCSV assembly to KUS via the Mandatory Parts Request (MPR).

TSB_FUE069

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TECHNICAL SERVICE BULLETIN: PARTS COLLECTION SERVICE ACTION: PCSV REPLACEMENT (SA612) - This bulletin provides information to replace Purge Control Solenoid Valve (PCSV) on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 11, 2023. This is a special limited time parts collection program for research purposes. Dealers are to ship the removed PCSV assembly to KUS via the Mandatory Parts Request (MPR).

SC307_OWNR_201

Service Campaign

VOLUNTARY SERVICE CAMPAIGN & WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (SC307) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to relocate and install an improved blower motor 40amp fuse, with an increased terminal width, within the front wiring harness fuse box assembly in certain 2021-2022 MY K5 vehicles that were originally sold in or are currently registered in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX).

TSB_TRA046_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

TSB_ELE378

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

SC288_TSB_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic. The subject vehicles may experience fuel tank swelling due to an issue with the PCSV check valve, which results in pressurized air to flow into the fuel tank. This may cause the Check Engine Light to illuminate, and in some cases, the engine to run rough, and/or an inability to refuel. These conditions may cause the vehicle to release air pollutant which exceed Federal and California standards.

TSB_ELE347_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on Display Audio 2.0 (D2V) and AVN 5.0 Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles (refer to pages 5 and 16). The affected vehicles may experience Apple CarPlay®/Android Auto™ phone projection connectivity-related concerns.

TSB_ELE361

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE DEALER MODE FACTORY RESET - This bulletin provides the procedure to perform the ‘Dealer Mode Factory Reset’ on multiple 2020-2021MY vehicles (listed on page 5) equipped with AVN 5.0 Wide head units. The affected vehicles may exhibit inoperable and/or interrupted Kia Connect services due to a logic error with the current software version. This logic error may affect the Kia Connect services: calendar, weather, sports, vehicle diagnostics, maintenance and/or Kia Connect services rendering these features inoperable.

TSB_BOD333

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: FUEL FILLER DOOR HOUSING/ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace the fuel filler door housing and actuator assembly on some 2021-2022MY K5 (DL3a) vehicles produced from March 24, 2020 through August 11, 2021 which may have fuel doors that exhibit an inability to open/close or intermittent lock/unlock concerns due to trapped moisture in the fuel door actuator. During normal operation, moisture may become trapped in the affected vehicle’s fuel filler door housing. Trapped moisture/water may enter the fuel door actuator, preventing the actuator operating normally. The new fuel door housing replacement part features a drainage port hole in the actuator casing to release any moisture that may collect in the fuel door housing.

TSB_ELE303_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a ‘non-responsive’ or ‘inoperative’ radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the ‘RADIO’ hard key/button on the AVN unit or when selecting the ‘RADIO’ icon on the AVN menu screen.

TSB_TRA111_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Electric Oil Pump ‘EOP’ operation logic of the automatic transmission ‘A/T’ on some 2021-2023MY Sorento (MQ4a) vehicles produced from September 9, 2020 through December 29, 2023 and 2021-2023MY K5 (DL3a) vehicles produced from March 24, 2020 to December 18, 2023, equipped with a 2.5L T-GDI Theta III engines and 8-Speed Dual Clutch Transmissions (DCT). The affected vehicles may exhibit abnormal/harsh shifting, gear slipping, no gear engagement in Drive ‘D’ and/or Reverse ‘R’ shift selection, accompanied by a Malfunction Indicator Lamp (MIL) ‘ON’ illuminated on the instrument cluster with DTC(s) P1C2D03, P1C2D1C, and/or P1C2E92 stored.

SC288_TSB_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic. The subject vehicles may experience fuel tank swelling due to an issue with the PCSV check valve, which results in pressurized air to flow into the fuel tank. This may cause the Check Engine Light to illuminate, and in some cases, the engine to run rough, and/or an inability to refuel. These conditions may cause the vehicle to release air pollutant which exceed Federal and California standards.

SC288_TSB_R3

Emissions

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic. The subject vehicles may experience fuel tank swelling due to an issue with the PCSV check valve, which results in pressurized air to flow into the fuel tank. This may cause the Check Engine Light to illuminate, and in some cases, the engine to run rough, and/or an inability to refuel. These conditions may cause the vehicle to release air pollutant which exceed Federal and California standards.

WTY037_TSB_R1

Warranty Program/Extension

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSISON CAMPAIGN: HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) BLOWER MOTOR FUSE RELOCATION (WTY037) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY037) to inspect, and if necessary, relocate the Heating, Ventilation, and Air Conditioning (HVAC) blower motor 40-ampere fuse on certain 2021-2022MY K5 (DL3a) vehicles produced from March 27, 2020 through July 20, 2022. The HVAC system provides cooling and heating to help maintain a comfortable environment inside the vehicle. The blower motor provides primary airflow for the HVAC system. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning. The warranty coverage for repairs related to the HVAC blower motor have been extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

TSB_TRA113

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PRECAUTIONS FOR TRANSMISSIONS WITH ISG/EOP - This bulletin provides information related to the replacement or servicing of transmission assemblies on all Kia vehicles equipped with Idle-Stop-Go (ISG) and High-Flow Electric Oil Pump (HF EOP). The HF EOP protective connector cover may NOT have been installed on a new or remanufactured transmission during assembly. The HF EOP connector may become contaminated with debris during shipping and/or with oil/coolant during installation.

TSB_TRA111_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Electric Oil Pump ‘EOP’ operation logic of the automatic transmission 'A/T’ on some 2021-2023MY Sorento (MQ4a) vehicles produced from September 9, 2020 through December 29, 2023 and 2021-2023MY K5 (DL3a) vehicles produced from March 24, 2020 to December 18, 2023, equipped with a 2.5L T-GDI Theta III engines and 8-Speed Dual Clutch Transmissions (DCT). The affected vehicles may exhibit abnormal/harsh shifting, gear slipping, no gear engagement in Drive ‘D’ and/or Reverse ‘R’ shift selection, accompanied by a Malfunction Indicator Lamp (MIL) ‘ON’ illuminated on the instrument cluster with DTC(s) P1C2D03, P1C2D1C, and/or P1C2E92 stored.

SC307_OWNR

Service Campaign

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC307) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to relocate and install an improved blower motor 40amp fuse, with an increased terminal width, within the front wiring harness fuse box assembly in certain 2021-2022 MY K5 vehicles that were originally sold in or are currently registered in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX). Kia dealers will be instructed to relocate the blower motor 40-ampere fuse to another circuit within the multi-fuse which has an increased terminal width. In addition, Kia is extending the New Vehicle Limited Warranty coverage to all owners for repairs related to the HVAC blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

WTY037_OWNR

Warranty Program/Extension

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY037) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning airflow.

WTY037_REIMB

Warranty Program/Extension

WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY037) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.

SC307_TSB

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) BLOWER MOTOR FUSE RELOCATION (SC307) - This bulletin provides the procedure to relocate the Heating, Ventilation, and Air Conditioning (HVAC) blower motor 40-ampere fuse on certain 2021-2022MY K5 (DL3a) vehicles produced from February 23, 2021 through May 3, 2021 that were originally sold in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX). The HVAC system provides cooling and heating to help maintain a comfortable environment inside the vehicle. The blower motor provides primary airflow for the HVAC system. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning.

SC307_DPSM

Service Campaign

VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC307) - This document is the announcement to the dealer Parts and Service managers that Kia is conducting a Voluntary Service Campaign on certain 2021-2022 MY K5 vehicles, manufactured from February 23, 2021 through May 3, 2021, that were originally sold in or are currently registered in one of the 7 high-heat states (AZ. FL, HI, LA, MS, NV, and TX). Kia Dealers will be instructed to relocate the blower motor 40-ampere fuse to another circuit within the multi-fuse which has an increased terminal width. In addition, Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the HVAC blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

SC307_QA

Service Campaign

VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC307) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC307.

WTY037_DP

Warranty Program/Extension

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY037) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning airflow

WTY037_DPSM

Warranty Program/Extension

WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY037) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning airflow

WTY037_QA

Warranty Program/Extension

WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY037) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY037.

WTY037_TSB

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) BLOWER MOTOR FUSE RELOCATION (WTY037) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY037) to inspect, and if necessary, relocate the Heating, Ventilation, and Air Conditioning (HVAC) blower motor 40-ampere fuse on certain 2021-2022MY K5 (DL3a) vehicles produced from March 27, 2020 through July 20, 2022. The HVAC system provides cooling and heating to help maintain a comfortable environment inside the vehicle. The blower motor provides primary airflow for the HVAC system. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning. The warranty coverage for repairs related to the HVAC blower motor have been extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

SC307_DP

Service Campaign

VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC307) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on certain 2021-2022 MY K5 vehicles, manufactured from February 23, 2021 through May 3, 2021, that were originally sold in or are currently registered in one of the 7 high-heat states (AZ. FL, HI, LA, MS, NV, and TX). Kia Dealers will be instructed to relocate the blower motor 40-ampere fuse to another circuit within the multi-fuse which has an increased terminal width. In addition, Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the HVAC blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.

TSB_TRA111

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin provides information to improve the Electric Oil Pump ‘EOP’ operation logic of the automatic transmission ‘A/T’ on some 2021-2023MY Sorento (MQ4a) vehicles produced from September 9, 2020 through December 29, 2023 and 2021-2023MY K5 (DL3a) vehicles produced from March 24, 2020 to December 18, 2023, equipped with a 2.5L T-GDI Theta III engines and 8-Speed Dual Clutch Transmissions (DCT).

SC288_TSB_R2

Emissions

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic.

TSB_ELE347

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles. The affected vehicles may experience Apple CarPlay®/Android Auto™ phone projection connectivity-related concerns.

SC288_OWNR_F201

Service Campaign

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC288) - This document is the owner renotification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.

CS2301_TSB_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2021-2022MY K5 vehicles produced from March 27, 2020 through December 21, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.

TSB_SC288_R1

Emissions

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic.

TSB_TRA046_R4

Service Bulletin/Repair Instructions

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.

SC288_OWNR

Service Bulletin/Repair Instructions

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC288) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.

SC288_TSB

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic.

SC288_DP

Service Bulletin/Repair Instructions

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (SC288) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines manufactured from March 27, 2020 through October 17, 2023 to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.

SC288_DPSM

Service Bulletin/Repair Instructions

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC288) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines manufactured from March 27, 2020 through October 17, 2023 to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.

SC288_POC

Service Bulletin/Repair Instructions

SC288_POC: PROOF OF CORRECTION CARD

SC288_QA

Service Bulletin/Repair Instructions

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC288) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC288.

SC288_STKR

Service Bulletin/Repair Instructions

SC288_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

TSB_TRA108_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2024MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.

TSB_TRA105_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.

TSB_ELE303_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

TSB_ELE320

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.

TSB_TRA105

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.

TSB_ELE314

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.

TSB_ELE303_R1

Service Bulletin/Repair Instructions

This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

TSB_TRA108

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.

PS750

Service Bulletin/Repair Instructions

PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.

CS2310_TSB_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 7. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.

CS2301_TSB_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2021-2022MY K5 vehicles produced from March 27, 2020 through December 21, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

TSB_ELE229_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento Hybrid (MQ4 HEV) vehicles equipped with a Display Audio 2.0 Value head unit, which may exhibit a wireless CarPlay connectivity issue with Apple phones running iOS14 software version.

CS2310_TSB

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.

CS2301_TSB_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2021-2022MY K5 vehicles produced from March 27, 2020 through December 21, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

PS744

Service Bulletin/Repair Instructions

PITSTOP: COOLANT RESERVOIR OVERFLOW PORT - This Pitstop provides information regarding the presence of engine coolant residue found on the coolant reservoir of some 2021-2023MY K5 (DL3a) vehicles equipped with a 1.6L T-GDI engine. The coolant reservoir on these Kia models was designed with a coolant overflow port located in the rear of the reservoir. During normal vehicle operation, coolant level may rise at or above the overflow port which can seep out of the coolant reservoir, therefore causing coolant to flow out and accumulate around the center seam of the reservoir. This may lead technicians to believe the coolant reservoir is faulty.

PS677_R2

Service Bulletin/Repair Instructions

PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.

PS742

Service Bulletin/Repair Instructions

PITSTOP: PRECAUTIONS FOR WET 8-SPEED DCT: This Pitstop provides information related to the replacement of an 8-Speed Wet Dual Clutch Transmission (WDCT) assembly on some 2021-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles, where the High Flow Electric Oil Pump (HF EOP) protective connector cover may NOT be installed on the new/remanufactured WDCT assembly during production or remanufacturing. The HF EOP connector may become contaminated during shipping and/or may become contaminated with oil and/or coolant during installation.

CS2301_TSB_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2021-2022MY K5 vehicles produced from March 27, 2020 through December 21, 2021, which may not be equipped with and immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

TSB_TRA101_CLSD

Service Bulletin/Repair Instructions

TSB_TRA101_CLSD: TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - SA502 superseded by SA526, TSB CLOSED.

TSB_ELE262_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: IBU LOGIC IMPROVEMENT FOR SMART KEY BATTERY DRAIN - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Integrated Body Control Unit (IBU) system on some 2021-2022MY K5 (DL3a) vehicles produced from March 27, 2020 through May 12, 2022, which may exhibit excessive discharge of the smart key battery. Follow the procedure outlined in this publication to apply the improved logic to the "IBU" system using the KDS ECU Upgrade function as described in this bulletin and replace the batteries on both of the customer’s key fobs.

CS2301_OWNR

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has now developed a software upgrade that can be installed on your vehicle to restrict the operation of the vehicle's ignition system should the locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available free of charge for eighteen (18) months from the date of this letter. When the software upgrade is completed, Kia will also provide you with window stickers that can be applied to your vehicle to discourage a break-in.

CS2301_TSB

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2021-2022MY K5 vehicles produced from March 27, 2020 through December 21, 2021, which may not be equipped with and immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.

TSB_TRA046_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

PS719_R1

Service Bulletin/Repair Instructions

PITSTOP: POTENTIAL LOW OIL PRESSURE DUE TO FILTER DRAIN PLUG THAT WAS LEFT IN FILTER - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Attention Dealership Service Managers, Service and Lube Techs, pay particular attention to this information. This Pitstop provides information regarding potential engine damage if the proper procedures are not followed during an oil change on the vehicles listed above equipped with 2.5L/2.5L-T GDI Theta III engines. Prior to installing: The oil filter service kit should be inspected for missing parts, if any of the parts are missing from the oil filter kit, inspect the oil filter carefully as parts can be dislodged during shipping.

TSB_ENG219_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval Reminder" feature available on most 2014-2023MY Kia vehicles (refer to model list on page 2). If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance. Refer to TSB ENG241 for 2023MY~ vehicles equipped with the Oil Life Management System (OLMS) feature not included in table on page 2.

TSB_TRA101_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic of the A/T system on certain 2021-2023MY K5 (DL3a) and 2021-2022MY Sorento (MQ4a) vehicles equipped with Theta 2.5L T-GDI engine and 8-Speed DCT. The affected vehicles may exhibit an abnormal shifting condition while driving, due to the amount of clutch oil flow consumption immediately after starting. In some cases, the cluster may display a transmission error message and/or MIL ON with DTC P086800 stored.

TSB_TRA101

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - This bulletin provides information to update the software logic of the A/T system on certain 2021-2023MY K5 (DL3a) and 2021-2022MY Sorento (MQ4a) vehicles equipped with Theta 2.5L T-GDI engine and 8-Speed DCT. The affected vehicles may exhibit an abnormal shifting condition while driving, due to the amount of clutch oil flow consumption immediately after starting. In some cases, the cluster may display a transmission error message and/or MIL ON with DTC P086800 stored.

TSB_TRA104

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: 8-SPEED WDCT REPLACEMENT INSTRUCTIONS - This bulletin provides information to clear the line pressure information stored in the Transmission Control Module (TCM) prior to replacement of the reman transmission assembly on some 2021MY~ Sorento (MQ4a) and K5 (DL3a) vehicles, equipped with Theta III 2.5 T-GDI engine which may set transmission DTC(s) or have an external/internal leak condition or other concern.

TSB_ELE209_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."

PS672_R1

Service Bulletin/Repair Instructions

PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the Rear Occupant Alert (ROA) with Rear Door Logic system on all 21MY~ models equipped with this feature. This system is designed to help prevent a rear passenger from being left inside the vehicle when exiting. The "Check Rear Seats" message will display on the cluster when driver opens the front door, if during vehicle operation the rear doors (one or both) were opened and closed.

TSB_FUE058

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN:1.6L T-GDI WITH MIL ON DTC P00B7 ECM LOGIC IMPROVEMENT & A/C TORQUE DEMAND - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2021-2022MY K5 (DL3a) vehicles equipped with the Gamma 1.6L T-GDI engine produced from March 27, 2020 through January 10, 2022, which may exhibit an MIL ON with DTC P00B7 and/or RPM fluctuation and possible stalling when turning A/C 'OFF' while vehicle is parked.

PS576_R2

Service Bulletin/Repair Instructions

PITSTOP: BATTERY DEALER (SHIPPING)/CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding a new interface related to the electronic Dealer (Shipping) / Customer Mode Switch setting on all applicable models.

TSB_TRA100

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: 8 SPEED WET DUAL CLUTCH TRANSMISSION (WDCT) JUDDER EVALUATION - This bulletin provides information to inspect for judder in the 8-speed Wet Dual Clutch Transmission (WDCT) and possibly replace the Dual Clutch Assembly on some 2021MY~ K5 GT (DL3a) vehicles produced from November 16, 2020 and later and Sorento EX trim and above (MQ4a) non-hybrid vehicles, produced from October 26, 2020 and later, which may exhibit clutch judder. If the vehicle body vibrates without the steering wheel shuddering when performing the creep driving test (driving the vehicle up to 3mph), the vehicle is exhibiting clutch judder. The creep test can be conducted by driving at a speed slower than 5 mph after releasing the brake.

PS719

Service Bulletin/Repair Instructions

PITSTOP: POTENTIAL LOW OIL PRESSURE DUE TO FILTER DRAIN PLUG THAT WAS LEFT IN FILTER - Attention Dealership Service Managers, Service and Lube Techs, pay particular attention to this information. This Pitstop provides information regarding potential engine damage if the proper procedures are not followed during an oil change on some 2021 and later K5 (DL3a) and Sorento (MQ4a) vehicles equipped with 2.5L/2.5L-T GDI Theta III engines.

TSB_ENG222_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.

TSB_CHA111

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: REPLACEMENT OF MOBIS C-MDPS SMALL BEARING - This bulletin provides the procedure to replace the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibit an abnormal noise when steering left and right. This may be caused by foreign substances in the MDPS worm shaft small bearing. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Small Bearing and does not affect the steering effort.

PS710

Service Bulletin/Repair Instructions

PITSTOP: APPEARANCE OF WATER LEAK AND/OR CONDENSATION IN REAR CENTER COMBINATION LAMP - This Pitstop provides clarification on what appears to be a water leak and/or condensation in the rear center combination lamp assembly on some 2021MY~ K5 (DL3a) vehicles. The top area of the rear center combination lamp assembly can have the appearance of condensation behind the lens. This is a normal condition for water and/or condensation to be present above the sonic weld line. As the weld forms a lip along the top of the rear combination lamp, water may enter the back side of the lens but does not actually enter the inside of the lamp housing. Replacement of the rear center combination lamp is not necessary.

TSB_BOD055_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

TSB_CHA106

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF THE DUAL PINION MOTOR DRIVER POWER STEERING SYSTEM - This bulletin provides information regarding the availability of partial repair (depending on faulty components) of the Dual Pinion Motor Driven Power Steering (DP-MDPS) system on some 2016-2021MY~ Kia vehicles (refer to the table below) in order to enhance customer satisfaction by promoting a cost-effective repair/replacement of a faulty related part, instead of replacement of the complete DP-MDPS assembly.

PS704

Service Bulletin/Repair Instructions

PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.

PS703

Service Bulletin/Repair Instructions

PITSTOP: BLUETOOTH MEMORY AND VOICE RECOGNITION CONCERN WITH AVN 5.0/W - This Pitstop provides information for resolving a memory concern with the AVN 5.0 Wide head unit while downloading the contact list from a paired phone. The concern also affects Voice Recognition (VR) functionality.

PS677_R1

Service Bulletin/Repair Instructions

PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.

TSB_BOD215

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: PANORAMA SUNROOF INSPECTION AND REPAIR (SA481) - This bulletin provides the procedure to inspect and if necessary, repair a left front bolt of the Panorama Sunroof tracking system on some 2021MY K5 (DL3A) vehicles produced between March 16, 2021 through April 22, 2021, in which the bolt may not have been properly installed during vehicle assembly and cause a creek noise as the body flexes.

TSB_BOD210_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: CONSOLE SQUEAK NOISE INSPECTION AND REPAIR (SA436) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding a potential squeak noise between the Heating Ventilation Air Condition (HVAC) controller and the floor console upper garnish on some 2021-2022MY K5 (DL3a) produced from March 25, 2020 through June 8, 2021.

TSB_ELE242

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: HEADLAMP SOFT CONNECTION INSPECTION - This bulletin provides information to inspect and ensure proper internal connections of the headlamp on some 2021MY K5 (DL3a) vehicles produced from March 27, 2020 through April 14, 2021 and some 2020-2021MY Telluride (ON) vehicles produced from January 9, 2019 through April 12, 2021, which may exhibit inoperative/intermittently inoperative LED low beam or Daytime Running Lights (DRL) on K5, or low/sub-low beam on Telluride.

TSB_ELE229_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento Hybrid (MQ4 HEV) vehicles equipped with a Display Audio 2.0 Value head unit, which may exhibit a wireless CarPlay connectivity issue with Apple phones running iOS14 software version.

TSB_ELE209_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.

PS576_R1

Service Bulletin/Repair Instructions

PITSTOP: BATTERY DEALER / CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding a new interface related to the electronic Dealer / Customer Mode Switch setting on multiple models.

TSB_BOD210_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: CONSOLE SQUEAK NOISE INSPECTION AND REPAIR (SA436) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding a potential squeak noise between the Heating Ventilation Air Condition (HVAC) controller and the floor console upper garnish on some 2021MY K5 (DL3a) produced from March 25, 2020 through to February 23, 2021.

PS677

Service Bulletin/Repair Instructions

PITSTOP: LOG FILE COLLECTION FOR AVN 5.0/W & DISPLAY AUDIO 2.0 - This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.

TSB_ELE209_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.

TSB_GEN094_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: A/C DISCHARGE HOSE AND SUNVISOR CLIP CONFIRMATION (SA441) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to inspect and adjust the clearance between the A/C discharge hose and the A/C compressor pulley. If there is evidence of A/C compressor pulley to discharge hose damage, then replacement of the discharge hose is required. Additionally, inspect the sunvisor(s) operation and appearance as listed in the table below; both procedures apply to some 2021MY K5 (DL3A) vehicles produced between March 27, 2020 through July 14, 2020.

TSB_ELE229_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento Hybrid (MQ4 HEV) vehicles equipped with a Display Audio 2.0 head unit, which may exhibit a wireless CarPlay connectivity issue with Apple phones running iOS14 software version.

TSB_ENG216_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC21) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to extracting “in use performance tracking” emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.

TSB_ELE229

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento Hybrid (MQ4 HEV) vehicles (refer to affected vehicle range on page 6), equipped with a Display Audio 2.0 head unit, which may exhibit a wireless CarPlay connectivity issue with Apple phones running iOS14 software version.

PS684

Service Bulletin/Repair Instructions

PITSTOP: FUEL DOOR STUCK CLOSED - ACTUATOR REMOVAL - This Pitstop provides information to show an alternative way to access and remove the fuel door actuator on 2021MY K5 (DL3a) vehicles, to help minimize breaking of the fuel door lid when the fuel door has a stuck closed condition.

PS653_R2

Service Bulletin/Repair Instructions

PITSTOP: VEHICLE AUTO-SHUT OFF SYSTEM - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Some 2021MY Seltos (SP2), K5 (DL3A) and Sorento (MQ4a, MQ4 KH) models are equipped with a new Auto-Shut Off feature, which automatically shuts off the engine after a set time period. This feature will help reduce fuel consumption and prevent carbon monoxide (CO) poisoning.

PS654_R1

Service Bulletin/Repair Instructions

PITSTOP: DOOR SPEAKER DIAGNOSTIC GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides diagnostic information to guide in diagnosis of suspected defective door speakers on some Kia vehicles.

TSB_ELE216

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MULTIFUNCTION CAMERA (MFC) REPLACEMENT (SA442) - This bulletin provides the procedure to replace the multifunction camera (MFC) on some 2021MY K5 (DL3a) vehicles produced between September 1, 2020 through September 16, 2020 due to an internal control chip concern inside of the camera which may illuminate warning lights in the instrument cluster and/or MIL ON with DTC C160449.

TSB_ENG216_R1

Service Bulletin/Repair Instructions

TSB - DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC21) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to extracting “in use performance tracking” emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.

PS299_R4

Service Bulletin/Repair Instructions

PITSTOP: CORRECT PROCEDURE FOR RAISING WINDSHIELD WIPERS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. When servicing windshield wipers on the below listed vehicles, including during PDI, ensure to raise the wiper arms to a vertical position to avoid damaging the paint on the rear edge of the hood.

TSB_GEN094

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: A/C DISCHARGE HOSE AND SUNVISOR CLIP CONFIRMATION (SA441) - This bulletin provides the procedure to inspect and adjust the clearance between the A/C discharge hose and the A/C compressor pulley, if there is evidence of A/C compressor pulley to discharge hose damage, then replacement of the discharge hose is required, and then inspect the sunvisor(s) operation and appearance as listed in the table below on some 2021MY K5 (DL3A) vehicles produced between March 27, 2020 through July 14, 2020.

TSB_ELE209

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.

TSB_BOD210

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CONSOLE SQUEAK NOISE INSPECTION AND REPAIR (SA436) - This bulletin provides information regarding a potential squeak noise between the Heating Ventilation Air Condition (HVAC) controller and the floor console upper garnish on some 2021MY K5 (DL3a) produced from March 25, 2020 through September 7, 2020.

TSB_GEN092_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN - SERVICE ACTION: HOOD RELEASE CABLE, INTERCOOLER CLAMP AND WINDSHIELD SIDE MOLDING (SA431) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to inspect and if necessary, repair the three (3) items listed in the table below on some 2021 K5 (DL3A) vehicles produced between March 27, 2020 through July 14, 2020, for which the parts described may not have been properly installed during assembly.

TSB_ELE207

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT PASSENGER VENTILATED SEAT HARNESS INSPECTION AND REPLACEMENT (SA434) - This bulletin provides information regarding the front passenger seat harness on some 2021MY K5 (DL3a) vehicles produced from March 27, 2020 through June 19, 2020, which may have had an incorrect passenger seat harness installed during assembly.

PS675

Service Bulletin/Repair Instructions

PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.

TSB_ELE206

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN SERVICE ACTION: AVN 5-WIDE NAVIGATION MAP PACKAGE SOFTWARE UPDATE (SA433) - This bulletin provides information to inspect and if necessary update the navigation software on some 2021 K5 (DL3a) vehicles produced from March 27, 2020 through August 3, 2020, equipped with AVN 5-Wide head units, which may exhibit a distorted image display when navigation goes into the split screen mode (displaying upcoming change in route to a set destination) due to corrupted software file(s).

TSB_FUE048

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN SERVICE ACTION: LOW PRESSURE FUEL LINE ROUTING INSPECTION AND/OR ADJUSTMENT (SA432) - This bulletin provides information to inspect and if necessary, adjust the low pressure fuel line routing on some 2021MY K5 (DL3a) vehicles with GAMMA 1.6L T-GDI engine, produced from March 27, 2020 through July 23, 2020 which may NOT have been properly routed during assembly. The incorrectly routed fuel line may cause a Malfunction Indicator Lamp (MIL) with DTC P0087 and the vehicle may exhibit poor acceleration and/or hesitation during low speed operation.

TSB_GEN092_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN SERVICE ACTION: HOOD RELEASE CABLE, INTERCOOLER CLAMP AND WINDSHIELD SIDE MOLDING (SA431) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to inspect and if necessary, repair the three (3) items listed in the table below on some 2021 K5 (DL3A) vehicles produced between March 27, 2020 through July 14, 2020, for which the parts described may not have been properly installed during assembly.

TSB_GEN092

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN SERVICE ACTION: HOOD RELEASE CABLE, INTERCOOLER CLAMP AND WINDSHIELD SIDE MOLDING (SA431) - This bulletin provides the procedure to inspect and, if necessary, repair the three (3) items listed in the table below on some 2021 K5 (DL3A) vehicles produced between March 27, 2020 through July 14, 2020, for which the parts described may not have been properly installed during assembly.

TSB_ENG219

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance.

PS672

Service Bulletin/Repair Instructions

PITSTOP: REAR OCCUPANT ALERT (ROA) W/ REAR DOOR LOGIC - This Pitstop provides information regarding the Rear Occupant Alert (ROA) with Rear Door Logic system on 2021MY K5 (DL3a) and Seltos (SP2) models. This system is designed to help prevent a rear passenger from being left inside the vehicle when exiting. When you open the front door after opening and closing the rear door and turning off the engine, the “Check Rear Seats” warning message appears on the cluster.

PS668

Service Bulletin/Repair Instructions

PITSTOP: WIRELESS ANDROID AUTO - The new 2021 Kia K5 (DL3A) will have wireless Android capability. This feature will be available on the UVO Link Audio Unit (Display Audio 2.0 Value) and will not be available on the UVO Link with Navigation Audio Unit (AVN 5.0 Wide). The UVO Link with Navigation unit will still support wired Android Auto. This Pitstop provides information on wireless vs wired phone projection capability per headunit, the pairing and removal process for wireless phone projection, and troubleshooting tips.

PS653_R1

Service Bulletin/Repair Instructions

PITSTOP: VEHICLE AUTO-SHUT OFF SYSTEM - Some 2021MY Seltos (SP2) and K5 (DL3A) models are equipped with a new Auto-Shut Off feature, which automatically shuts off the engine after a set time period. This feature will help reduce fuel consumption and prevent carbon monoxide (CO) poisoning.

PS669

Service Bulletin/Repair Instructions

PITSTOP: WIRELESS APPLE CARPLAY - The new 2021 Kia K5 (DL3A) will have wireless Apple CarPlay capability. This feature will be available on the UVO Link Audio Unit (Display Audio 2.0 Value) and will not be available on the UVO Link with Navigation Audio Unit (AVN 5.0 Wide). The UVO Link with Navigation unit will still support wired CarPlay. This Pitstop provides information on wireless vs wired phone projection capability per headunit, the pairing and removal process for wireless phone projection, and troubleshooting tips.

PS670

Service Bulletin/Repair Instructions

PITSTOP: K5 ALIGNMENT SPECIFICATIONS - This Pitstop provides information regarding alignment specifications for 2021MY~ K5 (DL3A) vehicles. In the event a wheel alignment is needed, ensure your alignment equipment has the correct specifications programmed into the PC database.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.