Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB_ELE422
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
PS797
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
TSB_ELE382_R1
TECHNICAL SERVICE BULLETIN: IBU LOGIC IMPROVEMENT: This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Integrated Body Control Unit (IBU) software on some 2021-2025MY Seltos (SP2) vehicles produced from November 20, 2019 through January 13. 2025. When the key fob is stored near the vehicle, a signal generated by the IBU for the 'Welcome Function' can cause the key fob battery to become depleted. The ‘Welcome Function' is a convenience feature that activates certain features controlled by the IBU including the puddle lamps (if equipped) when approaching the vehicle with the smart key. By upgrading the IBU software, the ‘Welcome Function' feature prevents the IBU from continuously signaling the key fob after five (5) minutes, improving the key fob battery life.
WTY038_TSB_R1
WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMEN (WTY038) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY038) to inspect and, if necessary, replace the horn assembly on 2021-2024MY Seltos (SP2) vehicles produced from March 21, 2019 through June 21, 2024. The affected vehicles may experience a distorted or an inoperative horn sound caused by corrosion and dust inside the horn assembly. The warranty coverage for repairs related to the horn assembly has been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TSB_ELE382
TECHNICAL SERVICE BULLETIN: IBU LOGIC IMPROVEMENT - This bulletin provides information to upgrade the Integrated Body Control Unit (IBU) software on some 2021-2025MY Seltos (SP2) vehicles produced from November 20, 2019 through January 13. 2025. When the key fob is stored near the vehicle, a signal generated by the IBU for the 'Welcome Function' can cause the key fob battery to become depleted. The ‘Welcome Function' is a convenience feature that activates certain features controlled by the IBU including the puddle lamps (if equipped) when approaching the vehicle with the smart key. By upgrading the IBU software, the ‘Welcome Function' feature prevents the IBU from continuously signaling the key fob after five (5) minutes, improving the key fob battery.
TSB_ELE359
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: OIL CHANGE REMINDER RESETOPERATION LOGIC (SA592) - This bulletin provides information to upgrade the Integrated Control Unit ‘ICU’ software on certain 2024-2025MY Seltos (SP2) vehicles equipped with 1.6L T-GDI GAMMA engines produced from February 14, 2023 through June 29, 2024. The affected vehicles are not equipped with the Oil Change Reminder Reset selection on the Audio Video Navigation ‘AVN’ screen. Some of the affected vehicles may require the ‘AVN’ software to be updated after the ‘ICU’ software upgrade is completed to enable the feature.
TSB_TRA114
TECHNICAL SERVICE BULLETIN: AWD/4WD COUPLING ACTUATOR REPLACEMENT (CA2503) - This bulletin provides information related to the Technical Service Bulletin previously published under ELE374, titled ‘Service Action: AWD Coupling Actuator Logic Improvement (SA605)’. If the affected vehicles experience a loss of AWD capability (FWD continues to operate but there is no power sent to the rear wheels) accompanied by a warning message on the instrument cluster “Check AWD/4WD System” and the Malfunction Indicator Lamp (MIL) illuminated with DTCs P195800 and P196000 stored AFTER the AWD Coupling Actuator Logic Improvement has been installed per ELE374/SA605, follow the instructions outlined in this publication to replace the AWD Coupling Actuator on the applicable vehicle.
TSB_ELE374
TECHNICAL SERVICE BULLETIN: AWD COUPLING ACTUATOR LOGIC IMPROVEMENT (SA605) - This bulletin provides information to upgrade the 4-Wheel Drive (“4WD”) system software on certain 2024-2025MY Seltos (SP2) vehicles equipped with All-Wheel Drive (“AWD”) produced from February 14, 2023 through October 08, 2024. The affected vehicles may experience an interruption of supplementary power to the rear wheels, while normal motive power continues to be available to the front wheels, accompanied by the warning message “Check AWD/4WD System” on the instrument cluster and with the Malfunction Indicator Lamp (MIL) illuminated with DTCs P195800 and P196000 stored.
TSB_TRA046_R5
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
TSB_ELE378
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
TSB_CHA121_R2
TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (BDm) vehicles produced from July 09, 2018 through present, 2020-2024MY Soul (SK3) vehicles produced from November 15, 2018 through present, and 2021-2024 Seltos (SP2) vehicles produced from November 20, 2019 through present. The affected vehicles may exhibit an intermittent noise when turning the steering wheel both when driving and when the vehicle is not in motion.
TSB_TRA113
TECHNICAL SERVICE BULLETIN: PRECAUTIONS FOR TRANSMISSIONS WITH ISG/EOP - This bulletin provides information related to the replacement or servicing of transmission assemblies on all Kia vehicles equipped with Idle-Stop-Go (ISG) and High-Flow Electric Oil Pump (HF EOP). The HF EOP protective connector cover may NOT have been installed on a new or remanufactured transmission during assembly. The HF EOP connector may become contaminated with debris during shipping and/or with oil/coolant during installation.
TSB_CHA121_R1
TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (BDm) vehicles produced from July 09, 2018 through present, 2020-2024MY Soul (SK3) vehicles produced from November 15, 2018 through present, and 2021-2024 Seltos (SP2) vehicles produced from November 20, 2019 through present. The affected vehicles may exhibit an intermittent noise when turning the steering wheel both when driving and when the vehicle is not in motion.
WTY038_OWNR
WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY038) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in 2021-2024 MY Seltos vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition free of charge at no cost to the customer.
WTY038_REIMB
WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY038) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY038_TSB
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY038) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY038) to inspect and, if necessary, replace the horn assembly on 2021-2024MY Seltos (SP2) vehicles produced from November 20, 2019 through May 2, 2024. The affected vehicles may experience a distorted or an inoperative horn sound caused by corrosion and dust inside the horn assembly. The warranty coverage for repairs related to the horn assembly have been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TSB_TRA109
TECHNICAL SERVICE BULLETIN: IVT OIL PRESSURE SENSOR REPLACEMENT: This bulletin provides information to replace the Intelligent Variable Transmission (IVT) Oil Pressure Sensor (OPS) on some 2018-2024MY vehicles listed on page 3 equipped with IVT. The affected vehicles may exhibit a malfunction indicator lamp (MIL) illuminated on the instrument cluster with DTCs P084500, P084600, and/or P0867XX present with no drivability concerns due to a failed IVT oil pressure sensor.
WTY038_DP
WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY038) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in 2021-2024 MY Seltos vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the horn sound malfunction condition.
WTY038_DPSM
WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY038) - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in 2021-2024 MY Seltos vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the horn sound malfunction condition.
WTY038_QA
WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY038) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY038.
TSB_TRA046_R4
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
TSB_ELE303_R2
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
TSB_CHA121
TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (BDm) vehicles produced from July 09, 2018 through present, 2020-2024MY Soul (SK3) vehicles produced from November 15, 2018 through present, and 2021-2024 Seltos (SP2) vehicles produced from November 20, 2019 through present. The affected vehicles may exhibit an intermittent noise when turning the steering wheel both when driving and when the vehicle is not in motion.
TSB_ELE317
TECHNICAL SERVICE BULLETIN AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) This bulletin provides information to update the software on 5th Generation AVN wide on certain 2024MY Seltos (SP2) vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) and/or AVN screen freezing while using Apple CarPlay®/Android Auto™ concern(s). The affected AVN unit on the vehicles may not respond when pressing the âÂÂRADIOâ hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen and/or when a cellular phone is connected to Apple CarPlay®/Android Auto™.
TSB_ELE307
This bulletin provides information to inspect the function of the power door mirror switch on certain 2024MY Seltos (SP2) vehicles produced from May 29, 2023 through July 19, 2023, which may exhibit an inoperative (left and/or right side) power door mirror. The power door mirror switch may have a larger gap between the contact points, resulting in an improper electrical connection between them.
PS750
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
TSB_ENG247
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a âÂÂWeb Basedâ KDS IUMPR Data Collection procedure is outlined.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.