Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB_CLI049_R2
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
SC267Z_TSB_R2
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z REV 2) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the latest battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).
SC310Z_TSB_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BPA REPLACEMENT (SC310Z REV 1) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on certain 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign and have completed TSB ELE310 and/or SC310A. The affected vehicles require replacement of the HV BPA due to the MIL ‘ON’ with related DTC(s) described on page 2.
PS797
Other
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
TSB_TRA046_R5
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
SC310A_OWNR1517
Service Campaign
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC310A) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the vehicle's battery management system (BMS) software to the latest version in certain 2015-2017 MY Soul EV vehicles. Our records indicate that you own or lease one of the potentially affected vehicles.
SC267A_OWNR1517
Service Campaign
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC267A) - This document is the owner notification advising that Kia is conducting Voluntary Service Campaign to update the vehicle's battery management system (BMS) software to the latest version in certain 2015-2017 MY Soul EV vehicles.
SC310A_DP
Service Campaign
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC310A) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software on certain 2015-2017 MY Soul EV vehicles manufactured from July 15, 2014 through July 4, 2017 that had their BMS previously replaced and updated under warranty.
SC310A_QA
Service Campaign
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC310A) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC310A.
SC267A_DP
Service Campaign
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC267A) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software to the latest version on certain 2015-2017 MY Soul EV vehicles manufactured from July 15, 2014 through June 30, 2017 that had their BMS previously replaced and updated (under SC267) and certain 2018-2019 MY Soul EV vehicles manufactured from July 3, 2017 through September 28, 2018 that only had their BMS software previously updated (under SC267).
SC267A_DPSM
Service Campaign
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC267A) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software to the latest version on certain 2015-2017 MY Soul EV vehicles manufactured from July 15, 2014 through June 30, 2017 that had their BMS previously replaced and updated (under SC267) and certain 2018-2019 MY Soul EV vehicles manufactured from July 3, 2017 through September 28, 2018 that only had their BMS software previously updated (under SC267).
SC267A_QA
Service Campaign
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC267A.
TSB_TRA046_R4
Service Bulletin/Repair Instructions
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
SC267A_TSB
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS SOFTWARE UPGRADE (SC267A) - This bulletin provides information to update the BMS with new software on certain 2015-2019MY Soul EV (PS (EV) vehicles manufactured in the dates listed below, which have an older software ROM ID version installed completed under SC267.
SC267Z_TSB_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the latest battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).
SC310A_TSB
Service Campaign
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS SOFTWARE UPGRADE (SC310A) - This bulletin provides information to update the BMS with new software on certain 2015-2017MY Soul EV (PS (EV) vehicles manufactured in the dates listed below, which have an older software ROM ID version installed completed under TSB ELE310.
SC310Z_TSB
Service Campaign
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BPA REPLACEMENT (SC310A) - This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on certain 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign and have completed TSB ELE310 and/or SC310A. The affected vehicles require replacement of the HV BPA due to the MIL 'ON' with related DTC(s) described on page 2.
TSB_ELE310_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY PACK AND BATTERY MANAGEMENT SYSTEM - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on some 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign. The Battery Management System (BMS) will need to be replaced along with the 'new' HV BPA, when replacing an 'originally' equipped HV BPA on the applicable vehicles. In addition, the 'BMS' system software will also need to be upgraded to complete the repair.
TSB_ELE137_CLSD
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: OBC UPDATE, INSPECTION AND/OR REPLACEMENT (SA306) CLOSED - This bulletin is now closed. This bulletin provided the procedure to update, inspect, and if necessary, replace the On-Board Charger (OBC) on some 2015-17MY Soul EV (PS EV) vehicles, produced from July 15, 2014 through January 15, 2017, which may exhibit a Malfunction Indicator Lamp (MIL) ON with DTCs P1CF1 through P1CF6.
TSB_ELE310
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY PACK AND BATTERY MANAGEMENT SYSTEM - This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on some 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign. The Battery Management System (BMS) and Voltage & Temperature Sensor Wiring Harness (VTSWH) will need to be replaced along with the 'new' HV BPA, when replacing an 'originally' equipped HV BPA on the applicable vehicles. In addition, the BMS Software will also need to be upgraded to complete the repair.
SC267Z_TSB
Service Bulletin/Repair Instructions
SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).
TSB_CLI049_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
PS748
Service Bulletin/Repair Instructions
PITSTOP: SHARING KIA CONNECT CREDENTIALS WITH THIRD-PARTY APPS AND POTENTIAL IMPACT TO 12V BATTERY IN EVS - Kia is aware of reports of unexpected drainage of the 12-volt battery in some Kia electric vehicles (EVs). While KiaâÂÂs investigation is ongoing, a possible cause of the issue may be third-party applications used by the customer that are causing excessive Kia Connect connections to the customerâÂÂs EV.
TSB_TRA046_R3
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
TSB_ELE044_R3
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).
TSB_CHA084_R8
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
TSB_FUE053
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 1.6L GDI WITH MIL ON DTC P050A ECM LOGIC IMPROVEMENT (SA485) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2014-2016MY Soul (PS) vehicles with Gamma 1.6L GDI engines, produced from August 29, 2013 through July 26, 2016, which may exhibit an MIL ON with DTC P050A (Cold Start Idle Air Control System Performance).
TSB_BOD055_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
PI2002B_OWNR_202
Service Bulletin/Repair Instructions
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any engine long block assembly repair needed due to connecting rod bearing damage for 15 years/150,000 miles starting from the date of the first service, whichever occurs first, for both new and used vehicle owners. Kia will also mail a $60 unrestricted Visa prepaid debit card upon receipt of notification of completion of the software update if it is completed no later than November 15, 2021.
PI2002B_OWNR_301
Service Bulletin/Repair Instructions
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any engine long block assembly repair needed due to connecting rod bearing damage for 15 years/150,000 miles starting from the date of the first service, whichever occurs first, for both new and used vehicle owners. Kia will also mail a $60 unrestricted Visa prepaid debit card upon receipt of notification of completion of the software update if it is completed no later than November 15, 2021.
TSB_ELE044_R2
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).
PS702
Service Bulletin/Repair Instructions
PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.
TSB_CHA084_R7
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TSB_CHA084_R6
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TSB_CHA084_R5
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
PS675
Service Bulletin/Repair Instructions
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
TSB_CHA098_R3
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a "honking" (Hissing) noise due to air remaining in the brake fluid system.
TSB_ELE155_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: BMS LOGIC IMPROVEMENT AFTER REPLACEMENT OF BATTERY PACK OR BMS - This bulletin has been revised to include additional information. This bulletin provides the procedure to improve the logic of the Battery Management System (BMS) on some 2015-2017MY Soul EV (PSEV) vehicles, produced from July 15, 2014 through July 4, 2017. After replacement of the battery pack or BMS, the existing logic of the BMS may require an update based on the installed part numbers.
TSB_CLI049
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS EV) and Niro (DE HEV/PHEV/EV) vehicles.
TSB_CHA098_R2
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a âÃÂÃÂHonkingâÃÂà(Hissing) noise due to air remaining in the brake fluid system.
TSB_ELE148
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.
TSBCHA084_R4
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.
TSBCHA084_R3
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
TSBCHA098_R1
Service Bulletin/Repair Instructions
TSBCHA098_R1: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a "ÂÂHonking"ÂÂ (Hissing) noise due to air remaining in the brake fluid system.
TSBCHA098
Service Bulletin/Repair Instructions
TSBCHA098: IBAU SYSTEM REPAIR GUIDE FOR NOISE AND AIR BLEEDING - This bulletin provides the repair guide for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY Kia EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a âÃÂÃÂHonkingâÃÂà(hissing) noise due to air remaining in the brake fluid system.
TSBELE163
Service Bulletin/Repair Instructions
TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT - This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may experience a discharged 12v battery.
PS587
Service Bulletin/Repair Instructions
PITSTOP: P/HEV NO START ? SHIFT BEFORE READY - This Pitstop provides information regarding possible customer complaint of intermittent ?No-Start?.
TSBELE155
Service Bulletin/Repair Instructions
TSB - BMS LOGIC IMPROVEMENT AFTER REPLACEMENT OF BATTERY PACK OR BMS - This bulletin provides the procedure to improve the logic of the Battery Management System (BMS) on some 2015-2017MY Soul EV (PSEV) vehicles, produced from July 15, 2014 through July 4, 2017. After replacement of the battery pack or BMS, the existing logic of the BMS may require an update based on the installed part numbers.
TSBELE134_R1
Service Bulletin/Repair Instructions
TSB - Combination TSB/SA: Battery Management System (BMS) Logic Improvement (ELE134/SA297) (Rev 1) - This bulletin has been revised to include additional information. This bulletin provides information related to the Battery Management System (BMS) logic improvement for some 2015-2016MY Soul EV (PSEV) vehicles, produced from July 15, 2014 through May 15, 2016, which may experience an inoperative reserved climate control system (set climate pre-conditioning times) when the vehicle is stored at low temperatures without power-on for a certain period of time and/or a charging concern after use of the reserved climate control.
PS539
Service Bulletin/Repair Instructions
PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
PS548
Service Bulletin/Repair Instructions
PITSTOP - EXTRACTING BMS DATA FOR RANGE CONCERNS PRIOR TO PERFORMING UPDATES - For any customers experiencing a range concern with their vehicle, all Battery Management System (BMS) current data should be extracted and reviewed to verify the current battery State of Health (SOH) before performing any updates.
TSBELE091R3
Service Bulletin/Repair Instructions
TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.
TSBELE137
Service Bulletin/Repair Instructions
TSB - SERVICE ACTION: OBC UPDATE, INSPECTION AND/OR REPLACEMENT (SA306) - This bulletin provides the procedure to update, inspect, and if necessary, replace the On-Board Charger (OBC) on some 2015-17MY Soul EV (PS EV) vehicles, produced from July 15, 2014 through January 15, 2017, which may exhibit a Malfunction Indicator Lamp (MIL) ON with DTCs P1CF1 through P1CF6.
TSBELE134
Service Bulletin/Repair Instructions
TSB: SERVICE ACTION: ECU UPGRADE: BMS (BATTERY MANAGEMENT SYSTEM) LOGIC IMPROVEMENT (SA297) - This bulletin provides information related to the BMS (Battery Management System) software upgrade for some Soul EV (PS EV) vehicles produced from July 15, 2014 through May 15, 2016, which may experience an inoperative reserved climate control system (set climate pre-conditioning times) when the vehicle is stored at low temperatures without power-on for a certain period of time.
PS469
Service Bulletin/Repair Instructions
PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a manual EVAP test is recommended.
TSB-GEN085R1
Service Bulletin/Repair Instructions
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.
PS353R1
Service Bulletin/Repair Instructions
PITSTOP: NAVIGATION HEAD UNIT REPLACEMENT - This article provides information regarding navigation head unit replacement on 2015 - 2017MY Soul EV (PS EV), 2016 - 2017MY K900 (KH), and 2017MY Optima Plug-in Hybrid (PHEV). It is important to note that the head units in these vehicles contain a modem and should NOT be swapped between vehicles under any circumstances. Swapping a head unit from one vehicle to another may result in a non-operational UVO eServices on one of the vehicles. If a head unit needs to be replaced, the factory recommendation is to always order a replacement head unit to ensure proper eServices operations using the new installed/replaced head unit.
TSB-GEN085
Service Bulletin/Repair Instructions
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
TSB-ELE044R1
Service Bulletin/Repair Instructions
TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs). Every Kia-approved EV/hybrid dealership?s parts and service departments should follow these procedures to ensure the fastest handling time and to minimize the possibility of charge-backs.
TSBELE113R1
Service Bulletin/Repair Instructions
TSB: ANDROID AUTO/APPLE CARPLAY SOFTWARE DOWNLOAD - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING AVN 4.0 AND UVO 3.0 AUDIO SYSTEM SOFTWARE TO INCLUDE ANDROID AUTO AND APPLE CARPLAY SOFTWARE.
PS443
Service Bulletin/Repair Instructions
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
TSB-ELE091R1
Service Bulletin/Repair Instructions
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
TSBELE091
Service Bulletin/Repair Instructions
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQUIRED WHEN ORDERING HEAD UNITS THROUGH THE DIRECT EXCHANGE PROGRAM.
TSBELE079
Service Bulletin/Repair Instructions
TSB: NAVIGATION UNIT SOFTWARE UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM SOFTWARE OF SOME SOUL EV (PS EV) VEHICLES, PRODUCED FROM AUGUST 1, 2014 THROUGH JANUARY 14, 2015, TO RESOLVE CONCERNS RELATED TO INTERMITTENTLY INACCURATE TEMPERATURE SETTING FROM THE CLIMATE RESERVATION SYSTEM, WHEN USING LEVEL I AND LEVEL II CHARGERS. TO CORRECT THIS CONCERN, FOLLOW THE INSTRUCTIONS IN THIS BULLETIN TO INSTALL THE UPDATED NAVIGATION HEAD UNIT SOFTWARE.
TSBELE089
Service Bulletin/Repair Instructions
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
TSBELE065R1
Service Bulletin/Repair Instructions
TSB: 12V AND HIGH-VOLTAGE (HV) BATTERY RECEIVING INSPECTION AND IN STORAGE MAINTENANCE - THIS BULLETIN OUTLINES THE PROCEDURE FOR CHARGING THE 12V AND THE HIGH-VOLTAGE (HV) BATTERIES ON SOUL EV (PS EV) VEHICLES WHILE IN DEALER INVENTORY. ALWAYS ENSURE THE VEHICLES ARE REGULARLY CHECKED AND MAINTAINED PER THE IN-STOCK VEHICLE MAINTENANCE INSTRUCTION AND RECORD SHEET. KEEP THE SHEET UP TO DATE BY RECORDING ALL MAINTENANCE ITEMS AS THEY ARE PERFORMED. KEEPING THE FORM (OR A COPY) IN THE VEHICLE WILL ALLOW FOR EASY SPOT-CHECKING, AS WELL AS DEMONSTRATING PROPER MAINTENANCE AND RECORD KEEPING TO POTENTIAL CUSTOMERS. FOLLOW THE SERVICE PROCEDURE OUTLINED IN THIS BULLETIN TO KEEP THE BATTERIES PROPERLY CHARGED, AT ALL TIMES, TO PREVENT A POSSIBLE REDUCTION IN SERVICE LIFE OR PREMATURE FAILURE OF THE BATTERIES.
PS408
Service Bulletin/Repair Instructions
PITSTOP: CHECKING FOR BATTERY STATE OF HEALTH (SOH) AFTER RANGE PERFORMANCE COMPLAINTS - WHEN ENCOUNTERING CUSTOMER COMPLAINTS RELATED TO LOWER THAN EXPECTED RANGE PERFORMANCE FROM THE VEHICLE, CHECK AND RECORD THE BATTERY STATE OF HEALTH (SOH) UNDER THE BMS > CURRENT DATA SCREEN (SEE BELOW), USING GDS/KDS. THIS DATA WILL NEED TO BE SUPPLIED WHEN OPENING A TECHLINE CASE. IN ADDITION, INCLUDE INFORMATION ON THE CUSTOMERS DRIVING PATTERNS, FOR EXAMPLE: CITY VS HIGHWAY DRIVING, AVERAGE DRIVING SPEED AND AVERAGE DISTANCE TRAVELED PER KEY CYCLE.
PS400
Service Bulletin/Repair Instructions
PITSTOP: SMART PEDAL FEATURE - THE SMART PEDAL IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. WHEN ENGAGED, THE FEATURE REDUCES ENGINE POWER TO IDLE. MOST CUSTOMERS WILL NEVER NOTICE THE SMART PEDAL FEATURE WHEN ACTIVE, HOWEVER, CUSTOMERS WHO TEND TO REST THEIR FOOT ON THE BRAKE PEDAL WHILE DRIVING MIGHT DESCRIBE A HESITATION OR DELAY SYMPTOM AND NOT REALIZE THAT THE EMS ELECTRONIC CONTROL MODULE IS INTERVENING, AS DESIGNED.
PS395
Service Bulletin/Repair Instructions
PITSTOP: MICRO 2 BLADE-STYLE FUSES IN NEW VEHICLES - TECHNICIANS SHOULD BE AWARE THAT 2016MY SORENTO (UMA), 2015MY K900 (KH), 2015MY SOUL (PS), 2015MY SOUL EV (PS EV) AND 2015MY SEDONA (YP) VEHICLES ARE NOW EQUIPPED WITH MICRO 2 BLADE-STYLE FUSES (A) IN THE INTERIOR FUSE BOX AND THE UNDER HOOD FUSE BOX.
PS393
Service Bulletin/Repair Instructions
PITSTOP: GMI FAULT ON AEROVIRONMENT DC FAST CHARGER (LEVEL 3) - WHEN ENCOUNTERING CUSTOMER COMPLAINTS OF A GROUND MONITOR INTERRUPT (GMI) FAULT OCCURRING ONLY WHEN ATTEMPTING TO FAST CHARGE ON AN AEROVIRONMENT (AV) LEVEL 3 CHARGER, FIRST VERIFY THE VEHICLE WILL SUCCESSFULLY CHARGE ON A NON-AEROVIRONMENT LEVEL 3 CHARGER (ABB, SIGNET, ETC.). IF THE GMI FAULT ONLY OCCURS WHEN CHARGING ON THE AEROVIRONMENT LEVEL 3 CHARGER, THE BATTERY MANAGEMENT SYSTEM (BMS) UNIT MAY REQUIRE REPLACEMENT. CONTACT TECHLINE TO RECEIVE ADDITIONAL DIAGNOSTIC GUIDANCE TO RESOLVE THIS CONCERN.
PS365R1
Service Bulletin/Repair Instructions
PITSTOP: BLUETOOTH® ISSUES AFTER IPHONE® IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE® WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC.) WHILE PAIRED TO A HEAD UNIT.
PS387
Service Bulletin/Repair Instructions
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:
PS373R1
Service Bulletin/Repair Instructions
PITSTOP: MODE SWITCHES FROM SIRIUSXM® OR FM TO AM - THIS PITSTOP PROVIDES INFORMATION TO ADDRESS POSSIBLE CUSTOMER COMPLAINTS ON AVN 4.0 (NAVIGATION HEAD UNIT) RELATING TO: * MODE SWITCHES TO AM (USUALLY FROM SIRIUSXM® , FM, CD, OTHER MEDIA MODE OR FROM NAVIGATION) AFTER STARTUP. * PREPARING SIRIUS IS SHOWN ON THE DISPLAY PRIOR TO THE UNIT SWITCHING TO AM. * ISSUE BEGAN AT THE START OF THE NEW YEAR (AFTER JANUARY 1ST, 2015).
PS358
Service Bulletin/Repair Instructions
PITSTOP: UVO ESERVICES AND UVO EV SERVICES SMARTPHONE APPS - THE UVO APP FAMILY IS GROWING! WITH THE LAUNCH OF ESERVICES ON THE 2014 SORENTO, WE INTRODUCED OUR FIRST SMARTPHONE APP INTO THE APP STORE: THE UVO ESERVICES APP. EVERY UVO EQUIPPED VEHICLE THAT HAS FOLLOWED SINCE THEN HAS BEEN UTILIZING THE SAME UVO ESERVICES APP. UNTIL NOW...
PS357
Service Bulletin/Repair Instructions
PITSTOP: CHARGE PORT MANUAL RELEASE HANDLE CONCERNS - When attempting to use the manual/emergency release for the charge port on 2015MY Soul EV, it may appear as if the mechanism attached to the release handle has become detached from its mounting location. The plastic guide (see image below) is meant to free float on the cable and will protrude from the slot when pulled. The mechanism is operating as designed and no repairs or calls to Techline are required. Simply pull the handle until the charge port door opens and then re-insert the cable and handle back into the slot.
TSB-CLI017R4
Service Bulletin/Repair Instructions
TSB: EV AND HYBRID A/C SYSTEM SERVICING REQUIREMENTS - The Soul Electric Vehicle (EV) and the Optima Hybrid use an A/C compressor that is driven by a high-voltage electric motor rather than by a belt. Both the motor and compressor are in one housing with a mix of refrigerant and oil flowing through both sections. Because the oil flows through the motor windings, it must have a high electrical resistivity (low conductivity).
PS353
Service Bulletin/Repair Instructions
PITSTOP: NAVIGATION HEAD UNIT REPLACEMENT ON SOUL EV - This article provides information regarding navigation head unit replacement on 2015MY Soul EV (PS EV).