Vehicle report

2018 KIA SOUL EV

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Service bulletins

36 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

TSB_CLI049_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.

SC267Z_TSB_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z REV 2) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the latest battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).

PS797

Other

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TSB_TRA046_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

TSB_ELE378

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

SC267A_OWNR1819

Service Campaign

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC267A) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the vehicle's battery management system (BMS) software to the latest version in certain 2018-2019 MY Soul EV vehicles.

SC267A_DP

Service Campaign

VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC267A) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software to the latest version on certain 2015-2017 MY Soul EV vehicles manufactured from July 15, 2014 through June 30, 2017 that had their BMS previously replaced and updated (under SC267) and certain 2018-2019 MY Soul EV vehicles manufactured from July 3, 2017 through September 28, 2018 that only had their BMS software previously updated (under SC267).

SC267A_DPSM

Service Campaign

VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC267A) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software to the latest version on certain 2015-2017 MY Soul EV vehicles manufactured from July 15, 2014 through June 30, 2017 that had their BMS previously replaced and updated (under SC267) and certain 2018-2019 MY Soul EV vehicles manufactured from July 3, 2017 through September 28, 2018 that only had their BMS software previously updated (under SC267).

SC267A_QA

Service Campaign

VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC267A.

TSB_TRA046_R4

Service Bulletin/Repair Instructions

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.

SC267A_TSB

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS SOFTWARE UPGRADE (SC267A) - This bulletin provides information to update the BMS with new software on certain 2015-2019MY Soul EV (PS (EV) vehicles manufactured in the dates listed below, which have an older software ROM ID version installed completed under SC267.

SC267Z_TSB_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the latest battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).

SC267Z_TSB

Service Bulletin/Repair Instructions

SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z) - This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).

TSB_CLI049_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.

PS748

Service Bulletin/Repair Instructions

PITSTOP: SHARING KIA CONNECT CREDENTIALS WITH THIRD-PARTY APPS AND POTENTIAL IMPACT TO 12V BATTERY IN EVS - Kia is aware of reports of unexpected drainage of the 12-volt battery in some Kia electric vehicles (EVs). While Kia’s investigation is ongoing, a possible cause of the issue may be third-party applications used by the customer that are causing excessive Kia Connect connections to the customer’s EV.

TSB_TRA046_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

TSB_ELE044_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).

TSB_CHA111

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: REPLACEMENT OF MOBIS C-MDPS SMALL BEARING - This bulletin provides the procedure to replace the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibit an abnormal noise when steering left and right. This may be caused by foreign substances in the MDPS worm shaft small bearing. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Small Bearing and does not affect the steering effort.

TSB_CHA084_R8

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.

TSB_BOD055_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

TSB_ELE044_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs).

PS704

Service Bulletin/Repair Instructions

PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.

PS702

Service Bulletin/Repair Instructions

PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.

TSB_CHA084_R7

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

TSB_CHA084_R6

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

TSB_CHA084_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

PS675

Service Bulletin/Repair Instructions

PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.

TSB_CHA098_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a "honking" (Hissing) noise due to air remaining in the brake fluid system.

TSB_CLI049

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS EV) and Niro (DE HEV/PHEV/EV) vehicles.

TSB_CHA098_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a “Honking” (Hissing) noise due to air remaining in the brake fluid system.

TSB_ELE148

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.

TSBCHA084_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.

TSBCHA084_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

TSBCHA098_R1

Service Bulletin/Repair Instructions

TSBCHA098_R1: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a "€œHonking"€ (Hissing) noise due to air remaining in the brake fluid system.

TSBCHA098

Service Bulletin/Repair Instructions

TSBCHA098: IBAU SYSTEM REPAIR GUIDE FOR NOISE AND AIR BLEEDING - This bulletin provides the repair guide for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY Kia EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a “Honking” (hissing) noise due to air remaining in the brake fluid system.

TSBELE163

Service Bulletin/Repair Instructions

TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT - This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may experience a discharged 12v battery.

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.