Vehicle report

2011 KIA SOUL

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Service bulletins

66 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

CS2311_TSB_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CS2311_OWNR_PC201

Other

CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 19, 2025 through December 31, 2025)

PS797

Other

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TSB_TRA046_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.

CS2311_TSB_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TSB_TRA046_R4

Service Bulletin/Repair Instructions

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.

CS2311_TSB_R2

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CS2311A_OWNRAM

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification consists of a theft deterrent ignition cylinder protector and will be available to you free of charge for eighteen (18) months from the date of this letter.

CS2311_TSB_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CS2311_TSB

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 13, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CS2306L_OWNRAM2

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.

CS2306L_OWNRAM

Service Bulletin/Repair Instructions

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.

TSB_TRA046_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.

PS731

Service Bulletin/Repair Instructions

PITSTOP: DTC P0011/ P0014/ P0016/ P0017 DUE TO INCORRECT CAMSHAFT RELUCTOR WHEEL CONFIGURATION - This Pitstop provides information on some 2010-2013MY Soul (AM), 2014-2019MY Soul (PS), and 2020~MY Soul (SK3) vehicles equipped with the engines listed below, which may set DTC P0011, P0014, P0016, or P0017 after an engine replacement. If these DTCs were not present prior to engine replacement, the camshaft reluctor wheel (also called pulse wheel) may not be in the correct position when engine is at Top Dead Center and may be sending an erroneous signal to the PCM, causing the DTC. Follow the procedure outlined in this publication, with engine set to Top Dead Center (TDC), to inspect and identify whether the reluctor wheel is correctly clocked on the camshaft, and if not, how to correctly position it.

TSB_CHA084_R8

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.

TSB_BOD055_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

TSB_CHA084_R7

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

TSB_CHA084_R6

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

TSB_CHA084_R5

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

PS675

Service Bulletin/Repair Instructions

PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.

TSB_TRA046_R1

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.

TSB_ELE148

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibit a bulb connector concern. To correct this concern, replace the connector with a new and improved part.

PS629

Service Bulletin/Repair Instructions

PITSTOP 629: ELECTRICAL A/C COMPRESSOR PARTIAL REPAIR PARTS AVAILABILITY - This Pitstop provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS EV) and Niro (DE HEV/PHEV/EV) vehicles. Note: The A/C compressor assembly is no longer available for service replacements. Inspect and replace the problematic parts only (inverter or body). Always refer to EPC to confirm part numbers.

TSBCHA084_R4

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit. Follow the MDPS Flowchart (page 2) along with the MDPS DTC Table (page 3) procedure outlined in this bulletin before replacing the C-MDPS Motor, ECU or Steering Column Housing.

TSBCHA084_R3

Service Bulletin/Repair Instructions

TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.

TSBCHA074_R2

Service Bulletin/Repair Instructions

TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin is issued to provide information about the replacement of the flexible coupling in the MDPS motor of some vehicles which might experience a “knock” noise originating from the MDPS, when moving the steering wheel to right or left when the vehicle is stopped. This is caused by premature wear of the flexible coupling in the MDPS motor. If any “knock” noise from the MDPS occurs, replace the affected flexible coupling only with an improved one, following the Replacement Procedure below.

PS067_R1

Service Bulletin/Repair Instructions

PITSTOP: CYLINDER HEAD STEEL BALL INSPECTION AND INSTALLATION - This Pitstop provides information regarding the inspection and installation of the steel sealing ball on: * 3.3L & 3.8L Lambda engines for 2007-2008MY Sorento (BL), * 2.0L Nu engines for 2010-2019MY Soul (AM, PS), and * 1.8L & 2.0L Nu engines for 2010-2018MY Forte (TD, YD/YDm), 2019MY~ Forte (BDm). When replacing the cylinder heads on these engines, inspect the lubrication ports for installation of the steel sealing balls. Current replacement cylinder heads may not be equipped with the required steel balls. Identify and locate the nine (9) lubricant passages on 3.3L and 3.8L engines and three (3) on 1.8L and 2.0L engines and verify a steel ball is installed in each.

PS539

Service Bulletin/Repair Instructions

PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

TSBTRA047_R2

Service Bulletin/Repair Instructions

TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.

TSBELE091R3

Service Bulletin/Repair Instructions

TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.

PS474

Service Bulletin/Repair Instructions

PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.

PS493

Service Bulletin/Repair Instructions

TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.

PS469

Service Bulletin/Repair Instructions

PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a manual EVAP test is recommended.

TSB-GEN085R1

Service Bulletin/Repair Instructions

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.

TSB-GEN085

Service Bulletin/Repair Instructions

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?

TSB-TRA055

Service Bulletin/Repair Instructions

TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.

PS266R1

Service Bulletin/Repair Instructions

PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.

TSBCHA074R1

Service Bulletin/Repair Instructions

TSB REV1: MDPS FLEXIBLE COUPLING REPLACEMENT - THIS BULLETIN IS ISSUED TO PROVIDE INFORMATION ABOUT THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MDPS MOTOR OF SOME VEHICLES WHICH MIGHT EXPERIENCE A “KNOCK” NOISE ORIGINATING FROM THE MDPS, WHEN MOVING THE STEERING WHEEL TO RIGHT OR LEFT WHEN THE VEHICLE IS STOPPED. THIS IS CAUSED BY PREMATURE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS MOTOR. IF ANY “KNOCK” NOISE FROM THE MDPS OCCURS, REPLACE THE AFFECTED FLEXIBLE COUPLING ONLY WITH AN IMPROVED ONE, FOLLOWING THE REPLACEMENT PROCEDURE BELOW.

TSBCHA074

Service Bulletin/Repair Instructions

TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - THIS BULLETIN IS ISSUED TO PROVIDE INFORMATION ABOUT THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MDPS MOTOR OF SOME VEHICLES WHICH MIGHT EXPERIENCE A “KNOCK” NOISE ORIGINATING FROM THE MDPS, WHEN MOVING THE STEERING WHEEL TO RIGHT OR LEFT WHEN THE VEHICLE IS STOPPED. THIS IS CAUSED BY PREMATURE WEAR OF THE FLEXIBLE COUPLING IN THE MDPS MOTOR. IF ANY “KNOCK” NOISE FROM THE MDPS OCCURS, REPLACE THE AFFECTED FLEXIBLE COUPLING ONLY WITH AN IMPROVED ONE, FOLLOWING THE REPLACEMENT PROCEDURE BELOW.

PS443

Service Bulletin/Repair Instructions

TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device

TSB-ELE-077-R1

Service Bulletin/Repair Instructions

TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. 6 FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA. DIAGNOSE THE CONCERNS USING THE INFORMATION IN THIS BULLETIN AND, IF NECESSARY, REPLACE THE REAR VIEW CAMERA WITH AN IMPROVED PART BY FOLLOWING THE APPLICABLE SERVICE PROCEDURE ON KGIS.

TSBSST041

Service Bulletin/Repair Instructions

TSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.

TSB-ELE091R1

Service Bulletin/Repair Instructions

TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).

TSBELE091

Service Bulletin/Repair Instructions

TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQUIRED WHEN ORDERING HEAD UNITS THROUGH THE DIRECT EXCHANGE PROGRAM.

TSBTRA049R1

Service Bulletin/Repair Instructions

TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO “TEACH” THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.

DEALERPSC122

Service Bulletin/Repair Instructions

DEALER PRINCIPAL MEMO (SC122) - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, AS A PREVENTATIVE MEASURE, TO ADD ADDITIONAL ANTI-CORROSION MATERIAL TO THE UNDERBODY OF ALL 2006-2011 MY RIO, 2004-2009 MY SPECTRA, 2006-2010 MY OPTIMA, 2010-2013 MY SOUL, AND 2007-2010 MY RONDO VEHICLES ORIGINALLY RETAILED AND/OR CURRENTLY REGISTERED IN ONE OF THE STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED.

DEALERPSMSC122

Service Bulletin/Repair Instructions

DEALER SERVICE MANAGER MEMO (SC122) - KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN AS A PREVENTATIVE MEASURE TO ADD ADDITIONAL ANTI-CORROSION MATERIAL TO THE UNDERBODY OF ALL 2006-2011 MY RIO, 2004-2009 MY SPECTRA, 2006-2010 MY OPTIMA, 2010-2013 MY SOUL, AND 2007-2010 MY RONDO VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN ONE OF THE 21 SALT BELT STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED. THE 21 SALT-BELT STATES ARE: CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NJ, NY, OH, PA, RI, VT, WI, WV. IN ADDITION TO THE SALT BELT STATES, THE FOLLOWING STATES HAVE SUBSTANTIALLY RAISED THEIR USE OF ROAD SALT IN RECENT YEARS AND ARE ALSO PART OF THIS SERVICE CAMPAIGN: KS, KY, NE, ND, SD, UT, AND AK.

OWNERSC122SOUL

Service Bulletin/Repair Instructions

OWNER NOTIFICATION LETTER (SC122) - DEAR KIA SOUL OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO ADD ADDITIONAL ANTI-CORROSION MATERIAL TO THE UNDERBODY OF ALL 2010-2013 MY SOUL VEHICLES THAT WERE ORIGINALLY SOLD IN OR ARE CURRENTLY REGISTERED IN THE STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED.

QASC122

Service Bulletin/Repair Instructions

QUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN SC122 – UNDERBODY – ADDITIONAL ANTI-CORROSION TREATMENT

TSBSC122

Service Bulletin/Repair Instructions

TSB: VOLUNTARY SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL (SC122) - TO IMPROVE CUSTOMER SATISFACTION, KIA IS LAUNCHING THIS BULLETIN TO APPLY ADDITIONAL ANTICORROSION PROTECTION TO VARIOUS VEHICLE UNDERBODY COMPONENTS OF SOME 2010~2013MY SOUL (AM), 2004~2009MY SPECTRA (LD), 2006~2010MY OPTIMA (MG), 2006~2011MY RIO (JB) AND 2007~2010MY RONDO (UN) VEHICLES. THE AFFECTED VEHICLES WERE ORIGINALLY RETAILED OR ARE CURRENTLY REGISTERED IN STATES WHERE ROAD SALT IS HEAVILY USED. THE STATES ARE: CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV KS, KY, NE, ND, SD, UT, AND AK. KIA BELIEVES THAT SUCH ADDITIONAL PROTECTION CAN BE HELPFUL, ESPECIALLY IN VERY HIGH MILEAGE SITUATIONS. PLEASE REMIND ALL CUSTOMERS OF THE INSTRUCTIONS IN THEIR OWNER’S MANUAL, AS SHOWN BELOW, TO REGULARLY HAVE THE UNDERBODY OF THEIR VEHICLES WASHED WHEN ROAD SALT IS BEING USED IN THEIR AREA.

SC-122

Service Bulletin/Repair Instructions

KIA: AN ADDITIONAL APPLICATION OF ANTI-CORROSION PROTECTION WILL BE APPLIED ON SOME VEHICLES UNDERBODY COMPONENTS TO HELP PREVENT CORROSION. MODEL 2004-09 SPECTRA, 2006-10 OPTIMA, 2006-11 RIO 2007-10 RONDO AND 2010-13 SOUL. *PE

SC119

Service Bulletin/Repair Instructions

KIA 2011 SORENTO, 2010 SOUL, 2010 FORTE : PROCEDURES TO REPLACE THE TIRE VALVES STEMS TO PREVENT LOSS OF TIRE PRESSURE IN SOME VEHICLES. THE VALVE STEM ASSEMBLY IN WHEELS WILL CRACK IF BECOME CORRODED. *LJ UPDATED 10/02/15. *PE

PS382

Service Bulletin/Repair Instructions

PITSTOP: STOP LAMP SWITCH IDENTIFICATION MATRIX (SC098) - KMA HAS RECEIVED A NUMBER OF INCORRECT WARRANTY RETURN PARTS RELATED TO CAMPAIGN SC098 AND HAS DETERMINED THAT AT TIMES DEALER STAFF MAY HAVE DIFFICULTY IN QUICKLY AND EASILY IDENTIFYING THE CORRECT SWITCHES WHILE ORDERING PARTS, PREPARING TO PERFORM THE STOP LAMP REPLACEMENT OR WHILE PREPARING TO RETURN REPLACED SWITCHES TO KMA (IN CASE OF AN EXISTING MANDATORY PART RETURN (MPR) REQUEST). TO FACILITATE FASTER AND EASIER IDENTIFICATION OF THE CORRECT PARTS, A PICTURE GUIDE AS SHOWN ON PAGE 2 IS PROVIDED. THE GUIDE’S CONTENT WAS PURPOSELY FORMATTED TO FIT ON ONE PAGE SO IT CAN BE EASILY PRINTED AND KEPT ON OR NEAR A WORKSTATION, PARTS COUNTER OR TOOL BOX.

TSB-CHA044R2

Service Bulletin/Repair Instructions

TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - Rev 2 - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.

TSB-CHA044R1

Service Bulletin/Repair Instructions

TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped.

TSB-CHA044

Service Bulletin/Repair Instructions

TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.

TSB-SST033

Service Bulletin/Repair Instructions

TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being damaged when removing the hood release lever. Follow the instructions included in this bulletin to properly remove the hood release lever using the new SST.

TSBBOD096

Service Bulletin/Repair Instructions

SERVICE ACTION: HORN ASSEMBLY INSPECTION AND UPGRADE PROCEDURE (SA144) - THIS BULLETIN PROVIDES THE PROCEDURE TO INSPECT AND, IF NECESSARY, REPLACE THE HORN ASSEMBLY ON SOME SOUL (AM) VEHICLES, PRODUCED FROM SEPTEMBER 1, 2010 TO NOVEMBER 30, 2010. PERFORM THE INSPECTION PROCEDURE TO DETERMINE IF THE HORN SOUND IS DISTORTED OR IRREGULAR AND REPLACE PER THE SERVICE PROCEDURE, IF NECESSARY.

096

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSBBOD095

Service Bulletin/Repair Instructions

TSB: WINDSHIELD WASHER PUMP INLET FILTER REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATING TO POSSIBLE FOREIGN DEBRIS ACCUMULATION ON THE WINDSHIELD WASHER PUMP INLET FILTER. OVER TIME, SOME KIA VEHICLES MAY EXHIBIT A LIMITED APPLICATION OF WINDSHIELD WASHER FLUID WHEN THE WASHER FUNCTION IS USED. LIMITED APPLICATION OF WINDSHIELD WASHER FLUID CAN BE CAUSED BY FOREIGN DEBRIS ON THE WASHER PUMP INLET FILTER. TO CORRECT THIS CONDITION, REPLACE THE WASHER PUMP INLET FILTER AND PERFORM THE WINDSHIELD WASHER RESERVOIR FLUSHING PROCEDURE OUTLINED IN THIS TSB.

TSBFUE024

Service Bulletin/Repair Instructions

TSB: ECM UPGRADE - KNOCK IMPROVEMENT DTC P0328 - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE FOR SOME 2010-2011MY SOUL (AM) 1.6L VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM-RELATED DTC P0328.

TSB-020

Service Bulletin/Repair Instructions

KIA: PERTAINING TO INFORMATION ON SOME VEHICLES, THE BATTERY CABLE TERMINAL WILL REPLACE THE POSITIVE (+) AND THE NEGATIVE (-). *PE

TSB-083

Service Bulletin/Repair Instructions

KIA: FOR GDI HIGH PRESSURE FUEL SYSTEM, SPECIAL SERVICE INFORMATION AND SPECIFICATIONS ARE PROVIDED. *PE

TSB-018

Service Bulletin/Repair Instructions

KIA: INFORMATION IS PROVIDED REGARDING INCORRECTLY MARKED TERMINAL BATTERY COVER WITH NEGATIVE SYMBOL ON SOME VEHICLES. *PE

TSB-015

Service Bulletin/Repair Instructions

KIA MOTORS: INSTALLING AN ADDITIONAL GROUND CABLE TO THE BATTERY MAY CAUSE SENSOR PROBLEMS. *RM

TSB-069

Service Bulletin/Repair Instructions

KIA: THE MAIN POWER WINDOW SWITCH ON THE DRIVER'S SIDE MAY NOT OPERATE CORRECTLY. *RM

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2011 Kia Soul Service Bulletins: 66 bulletins | CarFathom