Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB_CLI049_R2
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
TSB_ELE426
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times during route calculation.
TSB_ELE422
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
TSB_ELE417
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
TSB_ELE394
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated Malfunction Indicator Lamp (MIL) accompanied by DTC P17A000 on some 2022-2025MY Hybrid Electric Vehicles (HEV) and Plug-In Hybrid Electric Vehicles (PHEV) equipped with AVN5.0Wide head units listed below. This condition occurs when the Global Positioning System (GPS) module within the Audio Video Navigation (AVN) head unit, sends an inaccurate signal to the Hybrid Power Control Unit (HPCU), causing the DTC to set. There are no drivability symptoms associated with this condition.
PS797
Other
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
TSB_TRA046_R5
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
TSB_ELE378
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
TSB_SC322_R1
Emissions
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: HYBRID CONTROL UNIT (HCU) LOGIC IMPROVEMENT (SC322) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Hybrid Control Unit (HCU) system on certain 2023-2025MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 through July 25, 2024 and Sportage PHEV (NQ5 PHEV) vehicles produced from June 16, 2022 through July 24, 2024. The Hybrid Control Unit (HCU) in the subject vehicles may intermittently receive repeated “accelerate” CAN signals due to a signal processing error involving specific instrument clusters when customers “set” or “resume” cruise control. This concern can occur after the driver rapidly presses the “accelerate” rocker switch on the steering wheel. This does not affect the driver’s ability to pause, cancel or turn off the cruise control function. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect the public health and welfare from the dangers of air pollution.
SC322_OWNR
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC322) - This document is the owner notification advising that Kia conducting a Voluntary Emissions Service Campaign to update the Hybrid Control Unit (HCU) software on certain 2023-2025 MY Sportage Hybrid (HEV) and Sportage Plug-In Hybrid (PHEV) vehicles equipped with Conventional Cruise Control.
SC322_DP
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC322) - This document is the announcement to the dealer Principals advising that Kia is conducting a Voluntary Emissions Service Campaign to update the Hybrid Control Unit (HCU) on certain 2023-2025 MY Sportage Hybrid (HEV) vehicles manufactured from February 15, 2022 through July 25, 2024 and certain 2023-2025 MY Sportage Plug-in Hybrid (PHEV) vehicles manufactured from June 16, 2022 through July 24, 2024, equipped with Conventional Cruise Control.
SC322_DPSM
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC322) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to update the Hybrid Control Unit (HCU) on certain 2023-2025 MY Sportage Hybrid (HEV) vehicles manufactured from February 15, 2022 through July 25, 2024 and certain 2023-2025 MY Sportage Plug-in Hybrid (PHEV) vehicles manufactured from June 16, 2022 through July 24, 2024, equipped with Conventional Cruise Control.
SC322_POC
Emissions
SC322_POC: PROOF OF CORRECTION CARD
SC322_QA
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC322) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC322.
SC322_STKR
Emissions
SC322_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER
SC322_TSB
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: HYBRID CONTROL UNIT (HCU) LOGIC IMPROVEMENT (SC322) - This bulletin provides the procedure to update the software logic of the Hybrid Control Unit (HCU) system on certain 2023-2025MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 through July 25, 2024 and Sportage PHEV (NQ5 PHEV) vehicles produced from June 16, 2022 through July 24, 2024. The Hybrid Control Unit (HCU) in the subject vehicles may intermittently receive repeated “accelerate” CAN signals due to a signal processing error involving specific instrument clusters when customers “set” or “resume” cruise control. This concern can occur after the driver rapidly presses the “accelerate” rocker switch on the steering wheel. This does not affect the driver’s ability to pause, cancel or turn off the cruise control function. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect the public health and welfare from the dangers of air pollution.
SC315_OWNR
Emissions
VOLUNTARY EMISSION SERVICE CAMPAIGN: OWNER NOTIFICATION (SC315) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the engine sub-assembly on certain 2024 MY Sportage Hybrid (HEV) and Sportage Plug-in Hybrid (PHEV) vehicles.
SC315_TSB
Emissions
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: ENGINE INSPECTION AND REPLACEMENT (SC315) - This bulletin provides information to inspect and, if necessary, replace the engine sub assembly on certain 2024MY Sportage P/HEV vehicles produced from January 26, 2024 to February 5, 2024. The engine block in the affected vehicles may contain a porous area in the casting which can cause a coolant leak. Over time, if the vehicle continues to operate with low coolant, the driver may experience an ‘Engine Overheat’ warning message displayed on the instrument cluster. Also, an engine that overheats may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect the public health and welfare from the dangers of air pollution.
SC315_DP
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC315) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the engine sub-assembly on certain 2024 MY Sportage Hybrid (HEV) and Sportage Plug-in Hybrid (PHEV) vehicles, manufactured from January 26, 2024 through February 5, 2024.
SC315_DPSM
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC315) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the engine sub-assembly on certain 2024 MY Sportage Hybrid (HEV) and Sportage Plug-in Hybrid (PHEV) vehicles, manufactured from January 26, 2024 through February 5, 2024.
SC315_POC
Emissions
SC315_POC: PROOF OF CORRECTION CARD
SC315_QA
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC315) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC315.
SC315_STKR
Emissions
SC315_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER
TSB_TRA046_R4
Service Bulletin/Repair Instructions
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
TSB_TRA108_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2024MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.
TSB_ELE303_R2
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
TSB_ENG247
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a âÂÂWeb Basedâ KDS IUMPR Data Collection procedure is outlined.