Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
WTY045_TSB
Warranty Program/Extension
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: OIL FILTER HOUSING GASKET REPLACEMENT (WTY045) - This bulletin provides information regarding the ‘Warranty Extension Program (WTY045)’ for the inspection and, if necessary, replacement of the oil filter housing gasket on certain 2020–2025 MY Telluride (ON) vehicles produced from January 9, 2019, through June 12, 2025. Under this program, the New Vehicle Warranty coverage for this condition is extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever occurs first, starting from the date the vehicle was first put into service. Affected vehicles may develop an engine oil leak from the oil filter housing gasket. During the extended warranty period, inspect and, if necessary, replace the oil filter housing gasket at no cost to the customer.
TSB_CHA128_CLSD
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE/VIBRATION LOGIC IMPROVEMENT) - CLOSED & SUPERSEDED BY CHA129 - This bulletin is now closed and superseded by CHA129. This bulletin provides information to upgrade the 4-Wheel Drive ‘4WD’ system software on certain 2020-2022MY Telluride (ON) vehicles produced from January 09, 2019 through September 01, 2022. The affected vehicles may exhibit a noise and/or a vibration, shudder, jerking, binding, or chattering while turning at low speeds (10MPH – 15MPH) located from the 4WD coupling caused by a decrease in the oil friction of the 4WD coupling due to continuous vehicle operation in harsh conditions (high/low ambient temperatures, long time/distance traveling).
TSB_CHA129
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AWD COUPLER NOISE/VIBRATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the 4-Wheel Drive ‘4WD’ system software on some 2020-2025MY Telluride (ON) vehicles produced from January 08, 2019 through December 17, 2025. The affected vehicles may exhibit a noise and/or a vibration, shudder, jerking, binding, or chattering sensation while turning at low speeds (10MPH – 15MPH). This concern may be caused by decreased oil friction within AWD coupling due to continuous vehicle operation in harsh conditions (high/low ambient temperatures, extended duration / distance driving).
WTY045_DP
Warranty Program/Extension
WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY045) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage to all owners for certain repairs related to an engine oil leak from the oil filter housing gasket in certain 2020-2025 MY Telluride vehicles manufactured from January 9, 2019 through June 12, 2025, from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address the oil filter housing gasket leaking condition.
WTY045_QA
Warranty Program/Extension
WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY045) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY045.
SC357_OWNR
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC357) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for 2020-2025 MY Telluride vehicles to ensure compliance with emissions regulations.
SC357_TSB
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: ECU EMISSIONS SOFTWARE LOGIC IMPROVEMENT (SC357) - This bulletin provides information to upgrade the Engine Control Unit (ECU) system software to improve the emissions-related logic on 2020-2025MY Telluride (ON) vehicles equipped with the Lambda II 3.8L GDI engine, produced from January 9, 2019 through October 27, 2025. The subject vehicles may have engine calibrations that were not optimized for emissions standards under certain specific conditions, which may cause the vehicle to release air pollutants which exceed Federal and California standards.
SC357_DP
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC357) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations for 2020-2025 MY Telluride vehicles manufactured from January 9, 2019 through October 27, 2025.
SC357_DPSM
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC357) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations for 2020-2025 MY Telluride vehicles manufactured from January 9, 2019 through October 27, 2025.
SC357_POC
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC357_POC: PROOF OF CORRECTION CARD
SC357_QA
Emissions
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC357) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC357.
SC357_STKR
Emissions
SC357_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER
PS797
Other
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)
PS793
Service Bulletin/Repair Instructions
This Pitstop provides information regarding an inoperative sunroof switch on 2020–2025MY Telluride (ON) vehicles. When diagnosing a vehicle for this condition, check that connectors R02 and R03 are connected in the correct cavities. If these connectors were previously interchanged unintentionally, the sunroof switch will not operate.
TSB_CHA128
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE/VIBRATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the 4-Wheel Drive “4WD” system software on certain 2020-2022MY Telluride (ON) vehicles produced from January 9, 2019, through September 1, 2022. The affected vehicles may exhibit a noise, vibration, shudder, and/or chattering from the 4WD coupling assembly while turning at low speeds (10-15 mph) due to continuous vehicle operation in harsh conditions (e.g., very high or low ambient temperatures).
TSB_TRA046_R5
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
TSB_TRA089_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TCM MIL ON DTC P074100 LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to improve the logic of the Transmission Control Module (TCM) on some 2020MY Telluride (ON) vehicles, produced from February 6, 2019, through December 9, 2019, which may experience lack of engagement of the torque converter damper clutch with illumination of the MIL and DTC P074100. When this occurs, the vehicle retains motive power, but transmission gear change smoothness can be affected.
TSB_ELE378
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
TSB_ELE361
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE DEALER MODE FACTORY RESET - This bulletin provides the procedure to perform the ‘Dealer Mode Factory Reset’ on multiple 2020-2021MY vehicles (listed on page 5) equipped with AVN 5.0 Wide head units. The affected vehicles may exhibit inoperable and/or interrupted Kia Connect services due to a logic error with the current software version. This logic error may affect the Kia Connect services: calendar, weather, sports, vehicle diagnostics, maintenance and/or Kia Connect services rendering these features inoperable.
WTY040_TSB_R1
Warranty Program/Extension
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Warranty Extension Program (WTY040)’ to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with ‘self-leveling’ rear shock absorber(s) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.
WTY040_TSB
Warranty Program/Extension
TECHNICAL SERVICE BULLETIN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin provides information associated with the ‘Warranty Extension Program (WTY040)’ to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with ‘self-leveling’ rear shock absorber(s) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.
SC303Z_TSB
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: RIGHT FRONT DRIVESHAFT INSPECTION AND REPLACEMENT (SC303Z) - This bulletin provides information to inspect and, if necessary, replace the right front driveshaft on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through October 19, 2023 that previously had the campaign SC303 completed.
WTY040_REIMB
Warranty Program/Extension
WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY040) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
WTY040_OWNR
Warranty Program/Extension
WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY040) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
WTY040_DP
Warranty Program/Extension
WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY040) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
WTY040_DPSM
Warranty Program/Extension
WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY040) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
WTY040_QA
Warranty Program/Extension
WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY040) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY040.
PS770
Service Bulletin/Repair Instructions
This Pitstop provides information regarding the disposal of the headlamp assembly desiccant/absorbent pack(s) on some 2020-2024MY Telluride (ON) vehicles equipped with either Halogen or LED lamps. The headlamp desiccant pack(s) may expand over time during normal vehicle operation. Desiccant pack expansion is normal. Desiccant packs are a consumable part and once the pack has fully expanded, it is no longer a functioning part. If the desiccant pack/bracket is determined to be expanded as shown below, it is recommended to be removed from the dust cap and then be discarded without a required replacement.
SC301Y_TSB
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: WHEEL SPEED SENSOR REPLACEMENT (SC301Y) - This bulletin provides information related to the Technical Service Bulletin previously published under SC301, titled “WSS Software Upgrade”.
SC301_TSB
Service Campaign
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: WSS SOFTWARE UPGRADE (SC301) - This bulletin provides information to update the Wheel Speed Sensor (WSS) software on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through March 10, 2024.
SC301_OWNR
Service Campaign
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC301) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the wheel speed sensor(s) in certain 2020-2024 MY Telluride vehicles. Kia will also update the Hydraulic Electronic Control Unit (HECU) software with improved logic.
TSB_TRA046_R4
Service Bulletin/Repair Instructions
This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
SC301_DP
Service Campaign
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC301) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on all 2020-2023 MY and certain 2024 MY Telluride vehicles manufactured from January 9, 2019 through March 10, 2024.
SC301_DPSM
Service Campaign
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (SC301) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on all 2020-2023 MY and certain 2024 MY Telluride vehicles manufactured from January 9, 2019 through March 10, 2024.
SC301_QA
Service Campaign
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC301) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC301.
TSB_TRA105_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.
TSB_ELE303_R2
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
TSB_CLI055
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: DATC HEATER OPERATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the air condition (AIRCON) software logic on certain 2020-2023MY Telluride (ON) vehicles equipped with Dual Air Temperature Control (DATC), produced from January 9, 2019 through June 6, 2023. The affected vehicles may exhibit temporarily reduced heater performance in cold climates, especially during prolonged idle operation or coasting.
TSB_ELE320
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
TSB_TRA105
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.
WTY030_OWNR_R1
Service Bulletin/Repair Instructions
WARRANTY EXTENSION: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is extending the New Vehicle Limited Warranty coverage for the halogen headlamp assembly in certain 2020 MY Telluride LX/S/EX vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TSB_ELE314
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
PS750
Service Bulletin/Repair Instructions
PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
TSB_ELE209_R4
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the service reminder setting, which may have been auto-set by the Kia Vehicle Inspection and Delivery application (KVID) at time of Pre-Delivery Inspection (PDI). Beginning with the 2023MY, Oil Life Monitoring (OLM) has been applied to all models, except Forte (BDm), Stinger (CK), Telluride (ON) and Soul (SK3). Refer to TSB ENG241 for additional information. As of 08/11/2023, the service reminder auto-set feature by KVID has been disabled for ALL models NOT equipped with OLM.
TSB_CHA113_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER ASSEMBLY NOISE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the rear self-leveling shock insulator and locking nut on some 2020-2021MY Telluride (ON) vehicles produced from January 1, 2019 through December 1, 2020 which may exhibit noise from the rear of the vehicle while driving over bumps or on a bumpy road. Replacing the insulator instead of the complete rear shock assembly is recommended to help raise customer satisfaction with the reduced customer repair expense.
TSB_BOD319
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SUNROOF WIND DEFLECTOR ARMS AND MECHANISM PARTS REPLACEMENT - This bulletin provides information to perform a partial replacement of the sunroof wind deflector and mechanism arms on some 2019-2022MY Telluride (ON) vehicles produced from February 15, 2019 through January 19, 2022. The affected vehicles may experience the sunroof open/close operation inoperative and/or the sunroof wind deflector function inoperative.
WTY030_TSB_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: HALOGEN HEADLAMP REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the 'Halogen Headlamp High Beam Warranty Extension Program' (WTY030) to replace the affected (left and/or right side) headlamp assembly on certain 2020MY Telluride (ON) LX/S/EX vehicles, produced at Kia Georgia from January 09, 2019 through November 18, 2019, which may exhibit a loss of high-beam functionality. Due to an internal failure in the headlamp, the high beam lights may not illuminate when turning the light switch from the low to high beams. The low-beam function is not affected. The vehicleâÂÂs warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TSB_BOD314
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encounter the sunglass case of the overhead console lamp not closing properly.
WTY030_TSB
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: HALOGEN HEADLAMP REPLACEMENT - This bulletin provides information associated with the 'Halogen Headlamp High Beam Warranty Extension Program' (WTY030) to replace the affected (left and/or right side) headlamp assembly on certain 2020MY Telluride (ON) LX/S/EX vehicles, produced at Kia Georgia from January 09, 2019 through November 18, 2019, which may exhibit a loss of high-beam functionality. Due to an internal failure in the headlamp, the high-beam lights may not illuminate when turning the light switch from the low to high beams. The low-beam function is not affected. The vehicle's warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
WTY030_OWNR
Service Bulletin/Repair Instructions
WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage for the halogen headlamp assembly in certain 2020 MY Telluride LX/S/EX vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension addresses, at no cost to you, the potential failure of the halogen headlamp assembly, which may cause a loss of high beam functionality.
WTY030_DP
Service Bulletin/Repair Instructions
WARRANTY EXTENSION: DEALER PRINCIPAL MEMO -This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage for the halogen headlamp assembly in certain 2020 MY Telluride LX/S/EX vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension addresses, at no cost to the customer, the potential failure of the halogen headlamp assembly, which may cause a loss of high-beam functionality.
WTY030_DPSM
Service Bulletin/Repair Instructions
WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage for the halogen headlamp assembly in certain 2020 MY Telluride LX/S/EX vehicles from 5 years / 60,000 miles to 15 years / 150,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension addresses, at no cost to the customer, the potential failure of the halogen headlamp assembly, which may cause a loss of high-beam functionality.
WTY030_QA
Service Bulletin/Repair Instructions
WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY030).
WTY030_REIMB
Service Bulletin/Repair Instructions
WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
PS677_R2
Service Bulletin/Repair Instructions
PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
TSB_TRA046_R3
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
SC243_TSB_R1
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN: FRONT RADAR FCA/SCC MISDETECTION PREVENTION LOGIC IMPROVEMENT (SC243) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic of the Front Collision-Avoidance Assist (FCA) and Smart Cruise Control (SCC) system on certain 2020-2022MY Telluride (ON) vehicles listed below. If foreign material, snow/ice, or roadway debris blocks the front radar located in the front bumper area, misalignment may occur, causing improper obstacle detection by the FCA system without illumination of the FCA warning lamp. If this condition occurs, the vehicle may apply partial braking when passing other vehicles. This update is to adjust the FCA warning lamp strategy and set conditions to improve the detection of a front radar misalignment condition.
TSB_ENG219_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval Reminder" feature available on most 2014-2023MY Kia vehicles (refer to model list on page 2). If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance. Refer to TSB ENG241 for 2023MY~ vehicles equipped with the Oil Life Management System (OLMS) feature not included in table on page 2.
SC243_OWNR
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the Forward Collision-Avoidance Assist ("FCA") software logic in certain 2020-2022 MY Telluride vehicles.
SC243_TSB
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN: FRONT RADAR FCA/SCC MISDETECTION PREVENTION LOGIC IMPROVEMENT (SC243) - This bulletin provides information to update the software logic of the Front Collision-Avoidance Assist (FCA) and Smart Cruise Control (SCC) system on certain 2020-2022MY Telluride (ON) vehicles listed below. If foreign material, snow/ice, or roadway debris blocks the front radar located in the front bumper area, misalignment may occur, causing improper obstacle detection by the FCA system without illumination of the FCA warning lamp. If this condition occurs, the vehicle may apply partial braking when passing other vehicles. This update is to adjust the FCA warning lamp strategy and set conditions to improve the detection of a front radar misalignment condition.
SC243_DP
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting Voluntary Service Campaign to update the FCA software on certain 2020-2022 MY Telluride vehicles manufactured from January 9, 2019 through July 26, 2022.
SC243_DPSM
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting Voluntary Service Campaign to update the FCA software on certain 2020-2022 MY Telluride vehicles manufactured from January 9, 2019 through July 26, 2022.
SC243_QA
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign (SC243).
TSB_ELE209_R3
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."
PS613_R1
Service Bulletin/Repair Instructions
PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also need to be conducted using the KDS. Make sure the KDS software is also updated to the latest version. Mileage setting should be performed by using the KDS only, as described in this bulletin.
TSB_CLI047_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: REAR HVAC CONTROL HEAD MEMORY UPGRADE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to perform a wire harness upgrade on some 2020MY Telluride (ON) vehicles, produced from January 8, 2019 through June 4, 2019, which may experience a condition where the rear HVAC control head does not retain its previous settings and/or may reset to A/C on after the vehicle is turned off for a prolonged period of time.
PS576_R2
Service Bulletin/Repair Instructions
PITSTOP: BATTERY DEALER (SHIPPING)/CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding a new interface related to the electronic Dealer (Shipping) / Customer Mode Switch setting on all applicable models.
TSB_CHA113
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER ASSEMBLY NOISE - This bulletin provides information to replace the rear self-leveling shock insulator and locking nut on some 2020-2021MY Telluride (ON) vehicles produced from January 1, 2019 through December 1, 2020 which may exhibit noise from the rear of the vehicle while driving over bumps or on a bumpy road. Replacing the insulator instead of the complete rear shock assembly is recommended to help raise customer satisfaction with the reduced customer repair expense.
TSB_TRA099
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TELLURIDE (AWD) VIBRATION AT HIGHWAY SPEED INSPECTION AND REPAIR - This bulletin provides information regarding some 2020-2021MY Telluride (ON) AWD vehicles produced from SOP through February 28, 2021, which may exhibit vibration at highways speeds between 60-75MPH. Follow the flowchart on page 2 to inspect the vehicle's tires (tire pressure and road force values) and adjust tire (RFV)/tire balance. If the vibration is still present, replacement of additional parts (propeller shaft and AWD coupling) may be required to correct the concern.
TSB_ELE231_R3
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on the inspection and replacement of the front camera on some vehicles. Due to an internal control chip concern inside the camera, the vehicle may exhibit a Forward Collision Avoidance Assist Warning Lamp (A) and/or Master Warning Lamp (B) with C160449 and/or C160649 codes. Certain systems may become temporarily disabled during occurrences: Smart Cruise Control (SCC), Lane Keep Assistance (LKA), Lane Departure Warning (LDW), Forward Collision-Avoidance Assist (FCA), Forward Collision Warning (FCW) and/or Driver Attention Warning (DAW).
TSB_BOD055_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
TSB_ELE246_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT AND SOFTWARE UPGRADE INSTALLATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the front view camera system (FR_CMR) on the vehicles listed below, when a new replacement Front View Camera installed with a part number ending in "SW0". NEW parts with a part number ending in "SW0" do not have the operating software upgrade installed. If the software upgrade is not installed, units will exhibit a warning light ON with Diagnostic Trouble Codes (DTCs) related to the front view camera. Some vehicles require recovery and recording the prior variant coding value before replacement.
PS656_R2
Service Bulletin/Repair Instructions
PITSTOP: REAR OCCUPANT ALERT (ROA) WITH ULTRASONIC OPERATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the Rear Occupant Alert (ROA) with ultrasonic sensor feature designed to alert the driver, in the event that a rear passenger is remaining inside the vehicle.
TSB_ELE231_R2
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on the inspection and replacement of the front camera on some vehicles. Due to an internal control chip concern inside the camera, the vehicle may exhibit a Forward Collision Avoidance Assist Warning Lamp (A) and/or Master Warning Lamp (B) with C160449 and/or C160649 codes. Certain systems may become temporarily disabled during occurrences: Smart Cruise Control (SCC), Lane Keep Assistance (LKA), Lane Departure Warning (LDW), Forward Collision-Avoidance Assist (FCA), Forward Collision Warning (FCW) and/or Driver Attention Warning (DAW).
TSB_ELE246
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT AND SOFTWARE UPGRADE INSTALLATION - This bulletin provides the procedure to update the software logic of the Front Camera (FR_CMR) system on the vehicles listed below, which have had a new replacement Front View Camera installed without software upgrade. If the S/W is not upgraded, units will exhibit a warning light ON with Diagnostic Trouble Codes (DTCs) related to the Front Camera (FR_CMR).
PS704
Service Bulletin/Repair Instructions
PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.
PS703
Service Bulletin/Repair Instructions
PITSTOP: BLUETOOTH MEMORY AND VOICE RECOGNITION CONCERN WITH AVN 5.0/W - This Pitstop provides information for resolving a memory concern with the AVN 5.0 Wide head unit while downloading the contact list from a paired phone. The concern also affects Voice Recognition (VR) functionality.
PS677_R1
Service Bulletin/Repair Instructions
PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
TSB_ELE242
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: HEADLAMP SOFT CONNECTION INSPECTION - This bulletin provides information to inspect and ensure proper internal connections of the headlamp on some 2021MY K5 (DL3a) vehicles produced from March 27, 2020 through April 14, 2021 and some 2020-2021MY Telluride (ON) vehicles produced from January 9, 2019 through April 12, 2021, which may exhibit inoperative/intermittently inoperative LED low beam or Daytime Running Lights (DRL) on K5, or low/sub-low beam on Telluride.
TSB_ELE231_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on the inspection and replacement of the front camera on some vehicles listed below. Due to an internal control chip concern inside the camera, the vehicle may exhibit an MIL on with DTC C160449 and/or C160649.
TSB_ELE231
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin provides information on the inspection and replacement of the front camera on some 2020-2021MY Telluride (ON) vehicles, produced from August 7, 2018 through November 30, 2020. Due to an internal control chip concern inside the camera, the vehicle may exhibit an MIL on with DTC C160449 and/or C160649, as well as illumination of the Smart Cruise Control (SCC), Lane Keep Assistance (LKA), Lane Departure Warning (LDW), Forward Collision-Avoidance Assist (FCA), Forward Collision Warning (FCW) and/or Driver Attention Warning (DAW) lights. These systems may become temporarily disabled during occurrences.
TSB_ELE209_R2
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
PS576_R1
Service Bulletin/Repair Instructions
PITSTOP: BATTERY DEALER / CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding a new interface related to the electronic Dealer / Customer Mode Switch setting on multiple models.
PS677
Service Bulletin/Repair Instructions
PITSTOP: LOG FILE COLLECTION FOR AVN 5.0/W & DISPLAY AUDIO 2.0 - This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
TSB_ELE209_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
TSB_ENG213_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC20). This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. - This bulletin provides information related to extracting âÂÂin use performance trackingâ emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.
TSB_ENG228
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: 3.8L GDI MISFIRE DTC JUDGMENT LOGIC IMPROVEMENT - This bulletin provides the procedure to improve the logic of the Engine Control Module (ECM) on some 2020MY Telluride (ON) vehicles with 3.8 GDI ULEV engines, produced from January 9, 2019 through May 19, 2020, which may exhibit a cold start misfire with MIL ON for the misfire related DTC(s) listed below.
TSB_ELE213_R2
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SVM/AVM CAMERA DISPLAY IMAGE QUALITY AND TPMS LIGHT ON - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to repair, the female coaxial cable terminals located in the respective locations as shown below on some 2020-2021MY Telluride (ON) vehicles produced June 1, 2020 to September 2, 2020, equipped with Side View Monitor or (SVM) or Around View Monitor (AVM) systems, which may exhibit intermittent issues with camera images flickering, displaying lines on the display, or intermittent TPMS communication failures resulting in error messages on the cluster.
PS656_R1
Service Bulletin/Repair Instructions
PITSTOP: REAR OCCUPANT ALERT (ROA) WITH ULTRASONIC OPERATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the Rear Occupant Alert (ROA) with ultrasonic sensor feature designed to alert the driver, in the event that a rear passenger is remaining inside the vehicle.
TSB_ELE213_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SVM/AVM CAMERA DISPLAY IMAGE QUALITY AND TPMS LIGHT ON - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to repair, the female coaxial cable terminals located in the respective locations as shown below on some 2020-2021MY Telluride (ON) vehicles produced June 1, 2020 to September 2, 2020, equipped with Side View Monitor or (SVM) or Around View Monitor (AVM) systems, which may exhibit intermittent issues with camera images flickering, displaying lines on the display, or intermittent TPMS communication failures resulting in error messages on the cluster.
PS654_R1
Service Bulletin/Repair Instructions
PITSTOP: DOOR SPEAKER DIAGNOSTIC GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides diagnostic information to guide in diagnosis of suspected defective door speakers on some Kia vehicles.
PS663
Service Bulletin/Repair Instructions
PITSTOP: MFC, CONCERNS FOR DISABLED OPERATION - This Pitstop provides information regarding concerns with disabled operation of Multi-Function Camera (MFC) on some Kia vehicles. When normal operation is not possible due to certain outside environment conditions (such as sunlight glare, heavy rain, sunlight, snow, fog and/or substance/debris) causing a temporary concern. This stops operation causing Warning Lamp ON and/or Pop-up Message displayed on the cluster. This is a normal operation of the ADAS and once environment conditions improve and/or substance/debris are removed, the system will clear itself and operate normally.
PS299_R4
Service Bulletin/Repair Instructions
PITSTOP: CORRECT PROCEDURE FOR RAISING WINDSHIELD WIPERS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. When servicing windshield wipers on the below listed vehicles, including during PDI, ensure to raise the wiper arms to a vertical position to avoid damaging the paint on the rear edge of the hood.
TSB_ELE213
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN - SVM/AVM CAMERA DISPLAY IMAGE QUALITY - This bulletin provides the procedure to repair, the female coaxial cable terminals located in the respective locations as shown below on some 2020-2021MY Telluride (ON) vehicles produced June 1, 2020 to September 2, 2020, equipped with Side View Monitor or (SVM) or Around View Monitor (AVM) systems, which may exhibit intermittent issues with camera images flickering or displaying lines on the display.
TSB_ELE209
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster.
PS675
Service Bulletin/Repair Instructions
PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.
TSB_ENG219
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin provides information on setting the "Service Interval Reminder" feature available on most Kia vehicles. If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance.
PS665
Service Bulletin/Repair Instructions
PITSTOP: FRONT SEAT BELT OPERATION - This Pitstop provides information regarding concerns with the function of the front seat belt on some 2020MY Tellluride (ON) vehicles which may exhibit a seat belt that will not pull out or retract which may be caused by a twisting of the seat belt webbing or a pinching of the seat belt webbing behind the pillar trim.
TSB_ENG217
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE
TSB_TRA090_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AUTOMATIC TRANSMISSION/TORQUE CONVERTER ASSEMBLY REPLACEMENT (SA428) - This bulletin has been revised to include additional information. This bulletin provides information to replace the automatic transmissions on some 2020MY Telluride (ON) vehicles produced from May 18, 2020 through May 20, 2020 that may exhibit noise or/and vibration when the vehicle is driving at lower than 1,500 rpm.
PS664
Service Bulletin/Repair Instructions
PITSTOP: WINDOW LOGIC: INITIALIZATION PROCEDURE - This Pitstop provides information regarding the door window logic on some 2020MY~ Telluride (ON) vehicles, by design to improve wind noise, the window glass may lower 5 - 10 cm below the top door frame weather strip when the window is being closed. This is normal operation. However, if the door window does not remain in the closed position when utilizing Auto-Up feature, then a re-initialization may be needed.
TSB_TRA090
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AUTOMATIC TRANSMISSION/TORQUE CONVERTER ASSEMBLY REPLACEMENT (SA428) - This bulletin provides information to replace the automatic transmissions on some 2020MY Telluride (ON) vehicles produced from May 18, 2020 through May 20, 2020 that may exhibit noise or/and vibration when the vehicle is driving at lower than 1,500 rpm.
TSB_BOD199_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: REAR WASHER NOZZLE IMPROVEMENT - This bulletin has been revised to include additional information. This bulletin provides the procedure to install an in-line washer fluid check valve on some 2020MY Telluride (ON) vehicles produced from February 6, 2019 through October 28, 2019, in order to improve a condition where the rear glass washer nozzle may leak after use.
PS654
Service Bulletin/Repair Instructions
PITSTOP: DOOR SPEAKER DIAGNOSTIC GUIDE - This Pitstop provides diagnostic information to guide in diagnosis of suspected defective door speakers on some 2020MY Telluride (ON) vehicles.
TSB_TRA089
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: TCM MIL ON DTC P0741 LOGIC IMPROVEMENT - This bulletin provides the procedure to improve the logic of the Transmission Control Module (TCM) on some 2020MY Telluride (ON) vehicles, produced from February 6, 2019 through December 9, 2019, which may illuminate MIL DTC P0741.
PS658
Service Bulletin/Repair Instructions
PRODUCT IMPROVEMENT CAMPAIGN: ENGINE COOLANT FILLING MODE- This Pitstop provides information regarding the âÂÂEngine Coolant Filling Modeâ under KDS âÂÂS/W Managementâ for some vehicles equipped with an Electric Thermostat (ECT).
TSB_BOD199
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: REAR WASHER NOZZLE IMPROVEMENT - This bulletin provides the procedure to install an in-line washer fluid check valve on some 2020MY Telluride (ON) vehicles produced from April 1, 2019 through October 28, 2019, in order to improve a condition where the rear glass washer nozzle may leak after use.
PS656
Service Bulletin/Repair Instructions
PITSTOP: REAR OCCUPANT ALERT (ROA) WITH ULTRASONIC OPERATION - This Pitstop provides information regarding the Rear Occupant Alert (ROA) with ultrasonic sensor feature designed to alert the driver, in the event that a rear passenger is remaining inside the vehicle.
TSB_CLI047
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: REAR HVAC CONTROL HEAD MEMORY UPGRADE - This bulletin provides the procedure to perform a wire harness upgrade on some 2020MY Telluride (ON) vehicles, produced from January 8, 2019 through June 4, 2019, which may experience a condition where the rear HVAC control head does not retain its previous settings and/or may reset to A/C on after the vehicle is turned off for a prolonged period of time.
PI2001_OWNR
Service Bulletin/Repair Instructions
Product Improvement Campaign (PI2001) - Owner Letter - Dear Kia Telluride Owner: Kia Motors America, Inc. is conducting a Product Improvement Campaign to adjust the headlamp aim in certain 2020 MY Telluride vehicles to more precisely focus your headlamps on the correct position on the roadway and reduce the glare from your vehicle's headlamps to oncoming traffic. The adjustment will be done free of charge.
PI2001_TSB
Service Bulletin/Repair Instructions
Product Improvement Campaign (PI2001) - TSB - LIGHT EMITTING DIODE (LED) HEADLAMP AIM INSPECTION AND ADJUSTMENT - This bulletin provides the procedure to inspect and, if necessary, adjust the headlamp aim on some 2020MY Kia Telluride (ON) vehicles equipped with Light Emitting Diode (LED) headlamps produced from September 9, 2019 through December 14, 2019. The Insurance Institute for Highway Safety (IIHS) is a well-known organization that conducts supplemental testing to evaluate certain aspects of vehicle performance. As a result of such testing, Kia and IIHS have determined that improvements could be made to adjust headlamp aim to improve the focus and reduce glare from the headlamps to oncoming traffic.
PI2001_DP
Service Bulletin/Repair Instructions
Product Improvement Campaign (PI2001) - Dealer Principal Memo - Kia Motors America, Inc. is conducting a Product Improvement Campaign to adjust the headlamp aim on certain 2020 MY Telluride vehicles, manufactured from September 9, 2019 through December 14, 2019, to more precisely focus the headlamps on the correct position on the roadway and reduce the glare from the headlamps to oncoming traffic.
PI2001_DSM
Service Bulletin/Repair Instructions
Product Improvement Campaign (PI2001) - Dealer Service Managers Memo - Kia Motors America, Inc. is conducting a Product Improvement Campaign to adjust the headlamp aim on certain 2020 MY Telluride vehicles, manufactured from September 9, 2019 through December 14, 2019, to more precisely focus the headlamps on the correct position on the roadway and reduce the glare from the headlamps to oncoming traffic.
PI2001_QA
Service Bulletin/Repair Instructions
Product Improvement Campaign (PI2001) - QUESTIONS AND ANSWERS, 2020 MY KIA TELLURIDE LED HEADLAMP ADJUSTMENT
TSB_ENG213
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC20) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.
TSB_BOD196_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2ND ROW SEAT EASY ENTRY CABLE INSPECTION AND REPAIR (SA406) - This bulletin has been revised to include additional information. This bulletin provides information on how to inspect and repair the 2nd row easy entry cable on some 2020MY Telluride (ON) equipped with captain chairs or bench seat option, produced between June 03, 2019 through July 31, 2019, which may exhibit normal seat folding, but no forward sliding operation when pressing the easy entry button due to the seat release cable not properly secured to the retaining bracket. To repair this concern, follow the procedure outlined in this bulletin.
SC183_OWNR
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN (SC183) - OWNER LETTER - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride Owner's Manual. In addition, Kia has identified certain second row seat related information that may be missing from your owner's manual. kia provided the owners with two stickers, one corrects the maximum tongue weight, and the second is a Warning regarding adjusting the second row seat while the vehicle is in motion or the seat is occupied.
SC183_DP
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PRINCIPAL MEMO - Kia Motors America (KMA) has identified a typographical error regarding the maximum tongue weight towing specification in the 2020 MY Telluride Owner's Manual. The owner's manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.
SC183_DPSM
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride OwnerâÂÂs Manual. The ownerâÂÂs manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.
SC183_QA
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN (SC183) - QUESTIONS AND ANSWERS - 2020 MY TELLURIDE OWNERâS MANUAL INFORMATION UPDATES
SC183_TSB
Service Bulletin/Repair Instructions
VOLUNTARY SERVICE CAMPAIGN (SC183) - TECHNICAL SERVICE BULLETIN: TELLURIDE OWNER'S MANUAL UPDATES - This bulletin provides information to (1) correct a typographical error on the Maximum Tongue Weight, and (2) add a Warning label to the manual regarding the adjustment of the 2nd row seat while the vehicle is in motion or the seat is occupied on some 2020MY Telluride (ON) vehicles produced from January 10, 2019 through October 29, 2019.
PS641
Service Bulletin/Repair Instructions
PITSTOP 641: TELLURIDE SEAT SWITCH STICKING - This bulletin provides information regarding the front driver and/or passenger seat adjusting switch sticking on some 2020 MY Telluride (ON) vehicles. A sticking seat switch may be caused by insufficient clearance between the seat switch and side seat shield cover, and/or a broken/damaged cover. In some cases, removal and re-installation of the side seat shield cover or replacement may be required to address the concern.
TSB_BOD200_R1
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR DOOR WINDOW CURTAIN HOOK INSPECTION AND/OR REPLACEMENT (SA410) - THIS BULLETIN HAS BEEN REVISED TO INCLUDE ADDITIONAL INFORMATION. This bulletin provides the procedure to replace the rear door window curtain hooks on some 2020MY Telluride (ON) vehicles produced from June 1, 2019 through November 6, 2019, which may exhibit the rear door window curtain falling down or unable to latch due to the curtain hook(s) coming loose and/or detaching from the door frame.
TSB_BOD200
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR DOOR WINDOW CURTAIN HOOK INSPECTION AND/OR REPLACEMENT (SA410) - This bulletin provides the procedure to replace the rear door window curtain hooks on some 2020MY Telluride (ON) vehicles produced from June 1, 2019 through November 6, 2019, which may exhibit the rear door window curtain falling down or unable to latch due to the curtain hook(s) coming loose and/or detaching from the door frame.
TSBBOD193
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: CROSS BAR KEY COVER SERVICE PART/REPLACEMENT - This bulletin provides the procedure to replace the roof cross bar key covers on some 2020MY Telluride (ON) vehicles, which may exhibit the cross bar key cover(s) falling off or noise while driving. Follow the procedure outlined in this bulletin to replace the four (4) cross bar key covers.
CS9991_OWNR
Service Bulletin/Repair Instructions
Letter to Kia Telluride owners advising them that as part of our ongoing monitoring of Telluride performance, we have identified that in some instances, customers have reported windshield chipping followed by extensive cracking within a short period of time, thereby preventing repair of the chip. The Telluride vehicle's 2020 warranty specifically excludes coverage for broken, chipped, scratched or damaged window glass due to outside influence. However, as a valued customer, Kia would like to provide repair support should you encounter the issue described above.
CS9991_DSM
Service Bulletin/Repair Instructions
This document is the notice to Kia Dealer Service Managers announcing the launch of a Customer Satisfaction Initiative for all Telluride customers on 11/1/2019. As part of the ongoing monitoring of Telluride performance, we have identified that in some instances, customers have reported windshield chipping followed by extensive cracking within a short period of time, preventing repair of the chip. Although the vehicle's warranty specifically excludes warranty coverage for broken, chipped, scratched or damaged window glass due to outside influence, KMA would like to provide Telluride customers with goodwill repair support should they encounter the issue while we continue to investigate. Dealers are asked to replace an affected Telluride customer's windshield under goodwill following inspection to confirm the condition (chip due to impact from road debris and windshield cracking preventing repair). KMA will also reimburse customers for out-of-pocket expense previously incurred due to this issue (instructions included in the owner notification letter).
TSB_BOD196
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2ND ROW SEAT EASY ENTRY CABLE INSPECTION AND REPAIR (SA406) - This bulletin provides information on how to inspect and repair the 2nd row easy entry cable on some 2020MY Telluride (ON) equipped with captain chairs, produced between June 03, 2019 through July 31, 2019, which may exhibit normal seat folding, but no forward sliding operation when pressing the easy entry button due to the seat release cable not properly secured to the retaining bracket.
TSBELE190
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN TSBELE190: SERVICE ACTION: AVN 5 WIDE SOFTWARE UPDATE VOICE RECOGNITION ISSUE (SA405) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from January 9, 2019 through September 16, 2019 and Soul (SK3) vehicles produced from November 22, 2018 through September 19, 2019, which may experience inoperative voice recognition when setting a destination
PS637
Service Bulletin/Repair Instructions
PITSTOP: TELLURIDE MAXIMUM TOWING TONGUE WEIGHT UPDATE- Kia Motors America (KMA) has identified a typographical error on page 5-148 of the 2020MY Telluride OwnerâÂÂs Manual regarding maximum tongue weight capacity. The manual incorrectly identifies that the maximum tongue weight capacity is 351 lbs. However, the correct tongue weight capacity is 500 lbs
TSBELE189
Service Bulletin/Repair Instructions
TECHNICAL SERVICE BULLETIN TSBELE189: SERVICE ACTION: RAIN SENSOR INSPECTION AND/OR REPLACEMENT (SA402) - This bulletin provides the procedure to inspect and if necessary, replace the windshield rain module and sensor assembly on some 2020MY Telluride (ON) vehicles produced from June 24, 2019 through July 17, 2019, which may have the incorrect rain sensor installed.
PS627
Service Bulletin/Repair Instructions
PITSTOP: INOPERATIVE LICENSE PLATE LAMP AND/OR LIFTGATE HANDLE SWITCH - This Pitstop provides information regarding concerns of inoperative license plate lamp(s) and/or tailgate handle switch on some 2020MY Telluride (ON) vehicles.
TT074
Service Bulletin/Repair Instructions
TECH TIP: Button Stuck in Rearview Mirror - Vehicle auto-dialing Roadside Assistance
PS613
Service Bulletin/Repair Instructions
PITSTOP: INSTRUMENT CLUSTER REPLACEMENT, MILEAGE SETTING WITH KDS - This publication provides the KDS service procedure for mileage setting on the listed vehicles with newly replaced instrument clusters.
TSBELE180_R1
Service Bulletin/Repair Instructions
TSB: SERVICE ACTION: AVN 5 WIDE SOFTWARE UPDATE BLUETOOTH MEMORY ISSUE (SA386) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from March 23, 2019 through April 30, 2019 and Soul (SK3) vehicles produced from February 18, 2019 to May 2, 2019, which may experience Bluetooth and navigation connection and/or memory issues.
TSBELE180
Service Bulletin/Repair Instructions
TSB: SERVICE ACTION: AVN 5 WIDE BLUETOOTH MEMORY ISSUE (SA386) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from March 23, 2019 through April 30, 2019 and Soul (SK3) vehicles produced from February 18, 2019 to May 2, 2019, which may experience Bluetooth and navigation connection and/or memory issues.
PS606
Service Bulletin/Repair Instructions
PITSTOP: TELLURIDE ALIGNMENT SPECIFICATIONS - This Pitstop provides information regarding alignment specifications for 2020MY Telluride (ON) vehicles. In the event a wheel alignment is needed, ensure your alignment equipment has the correct specifications programmed into the PC database.
TSBELE168
Service Bulletin/Repair Instructions
TSB: SERVICE ACTION: ELECTRONIC PARKING BRAKE CONNECTOR INSPECTION AND/OR ADJUSTMENT (SA381) - This bulletin provides information on some 2020MY Telluride (ON) vehicles produced from January 17, 2019 through April 9, 2019, which may exhibit an Electronic Parking Brake (EPB) warning light illuminated.
TSBCHA097
Service Bulletin/Repair Instructions
TSB: SERVICE ACTION: INTERMEDIATE STEERING SHAFT UNIVERSAL JOINT INSPECTION (SA383) - This bulletin provides information regarding the inspection of the intermediate steering shaft lower universal joint on certain 2020MY Telluride (ON) vehicles, produced between 1/9/2019 and 4/23/2019, for proper installation. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs. Do not conduct inspections on vehicles not on the affected VIN list. This Service Action is in response to a decoupling incident in one vehicle during a regular inspection procedure. There have been no incidents in the field. To determine if the potential for decoupling or other steering shaft lower universal joint problems may exist in any of the possibly affected Telluride vehicles, Kia is making an inspection procedure available as outlined in this bulletin.
TSBELE178
Service Bulletin/Repair Instructions
TSB: SERVICE ACTION: TELLURIDE (ON) HEADLAMP INSPECTION (SA380) - This bulletin provides information on certain 2020MY Telluride (ON) vehicles, produced from February 13, 2019 through March 30, 2019, which may exhibit intermittent or inoperative Daytime Running Lamp (DRL) at the headlamps due to an internal connection fault.
PS601
Service Bulletin/Repair Instructions
PITSTOP: EXTEND REAR CAMERA USE FEATURE - This Pitstop provides information regarding the "Extend Rear Camera Use" feature available on the AVN 5.0 Wide and Display Audio head units.