Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
KTB2415
Service Bulletin/Repair Instructions
KTM will also retroactively examine warranty or goodwill applications if customers of affected models have already had repairs carried out at their own expense by an authorized KTM dealer in the past due to damaged camshafts or finger followers. If the conditions explained in the communication with the authorized KTM dealer network are met, subsequent goodwill may be considered. Note: All relevant invoices and a credit signed by the customer must be attached to the application. The invoice date must be specified as the repair and fault date, and the affected camshaft must be specified as the component causing the fault.
KTB2410
Service Bulletin/Repair Instructions
Even though complaints have been reported about the camshafts on the 790 Duke/Adventure MY 2018- 2020 models, examinations of the allegedly defective camshafts have shown that a large proportion of these camshafts are in order. In these cases, it is not a question of wear, but usually only of discoloration or running marks that have formed on the running surface of the cams or on the bearing points of the shafts. To avoid further unnecessary repairs and to counteract any inquiries, the following procedure has been defined:
KTB2106
Service Bulletin/Repair Instructions
On affected motorcycles there is a possibility that the preload force of the return spring is too low and does not meet the specified tolerance. This could result in the brake piston not being returned to its original position which in rare cases can impair the function of the front brake. To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to replace the front brake master cylinder piston return spring on all affected motorcycles.
TB2012R2
Service Bulletin/Repair Instructions
For the 2019 and 2020 790 ADVENTURE and 790 ADVENTURE R models, KTM has enabled the ability to purchase and install the Quickshifter+ technical accessory software extension again using only the XC_2 diagnostic tool. On certain 2020 790 ADVENTURE R RALLY models, it is possible that the Cruise Control and the Quickshifter+ features are not activated as delivered from production. Please do not purchase the Cruise Control and do not purchase the Quickshifter+ for this model as the software purchases are not refundable. It is necessary to activate these two features during PDI and before customer delivery. This can be done by using the XC_2 diagnostic tool in the Technical Accessories menu, select the software icon, click Update, click Activate.
TB202R1
Service Bulletin/Repair Instructions
This bulletin supersedes KTB2012 dated April 15, 2020 because the 2020 890 DUKE R software installation errors have been resolved. KTM North America, Inc. has identified a technical problem using the XC_2 tool when attempting to purchase and install some of the Technical Accessories Software Extensions for the above-mentioned model motorcycles.
TB2012
Service Bulletin/Repair Instructions
KTM North America, Inc. has identified a technical problem using the XC_2 tool when attempting to purchase and install some of the Technical Accessories Software Extensions for the above-mentioned model motorcycles.