D011 Defender 21AUG26
Other
Coolant Bypass Hose Leak
Vehicle report
2023 LAND ROVER DEFENDER
Service bulletins
369 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
D061 Defender 21AUG26
Other
Turbocharger Coolant Feed / Return Leak
SSM76487 - 20AUG26
Other
Air Conditioning Inoperative / Intermittent Operation
SSM76492 - 20AUG26
Other
TCU Activation Failure And InControl App Inoperative After Software Update
SSM76477 - 21JUL26
Other
Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
D011 Defender 17JUL26
Other
Coolant Bypass Hose Leak
D061 Defender 17JUL26
Other
Turbocharger Coolant Feed / Return Leak
SSM76324 - 06JUL26
Other
A low-speed ‘clonk’ type noise from the rear driveline, audible during low speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76468 - 03JUL26
Other
Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
D011 Defender 16JUN26
Other
Coolant Bypass Hose Leak
D061 Defender 16JUN26
Other
Turbocharger Coolant Feed / Return Leak
N869 Defender 16JUN26
Other
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
N869 Defender 15MAY26
Other
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
D006 Defender 15MAY26
Other
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
D011 Defender 15MAY26
Other
Coolant Bypass Hose Leak
D061 Defender 15MAY26
Other
Turbocharger Coolant Feed / Return Leak
SSM76404 - 12MAY26
Service Bulletin/Repair Instructions
Vehicles may exhibit a ‘clicking’ noise from the rear of the vehicle. The noise may be heard from one or both sides of the vehicle when moving forwards or backwards. Action:
N892v3 - 01MAY26
Service Bulletin/Repair Instructions
Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
SSM76448 - 21APR26
Other
Air Conditioning (AC) Inoperative.
D006 Defender 17APR26
Other
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
D011 Defender 17APR26
Other
Engine coolant may leak from the coolant bypass hose assembly. The leakage is in the form of a weep, but forms into a more substantial leak over time.
D061 Defender 17APR26
Other
Turbocharger Coolant Feed / Return Leak
N869 Defender 17APR26
Other
Software Over The Air (SOTA) updates are failing to complete
D061v2 - 20MAR26
Service Bulletin/Repair Instructions
Coolant may leak from the turbocharger coolant hose O-rings, resulting in engine coolant escaping into the engine compartment and subsequent illumination of the low coolant warning indicator on the instrument cluster.
D006 Defender 20MAR26
Other
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed.
D011 Defender 20MAR26
Other
Engine coolant may leak from the coolant bypass hose assembly.
SSM000028 - 18MAR26
Other
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
TUCC_MAR2026_18
Other
Coolant may leak from the turbocharger coolant hose O-rings, resulting in engine coolant escaping into the engine compartment and subsequent illumination of the low coolant warning indicator on the instrument cluster. Replacement coolant hose O-rings are required.
TUCC_MAR2026_26
Other
There are several scenarios where the key may be set to a deactivated state.
TUCC_MAR2026_27
Other
INCONTROL REMOTE APP WAKE UP TIMER
TUCC_MAR2026_28
Other
While driving with satellite maps, sometimes image doesn't load fully and then comes back
TUCC_MAR2026_31
Other
REAR DRIVELINE CLICK - NOISE
TUCC_MAR2026_32
Other
REAR DRIVELINE CLICK - NOISE
SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Defender_D006 02-20-2026
Other
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
Defender_D011 02-20-2026
Other
Engine coolant may leak from the coolant bypass hose assembly. The leakage is in the form of a weep, but forms into a more substantial leak over time.
Defender_N869 02-20-2026
Other
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
TUCC_FEB2026_33
Other
12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
TUCC_FEB2026_34
Other
There is a concern/fault with the 48Volt MHEV system.
TUCC_FEB2026_35
Other
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_FEB2026_42
Other
STEERING REQUIRES STEADY CORRECTION FORCE
252602.027 - 12FEB26
Service Bulletin/Repair Instructions
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
D061 - 12FEB26
Service Bulletin/Repair Instructions
Turbocharger Coolant Feed / Return Leak
TUCC_JAN2026_20
Other
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
TUCC_JAN2026_25
Other
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_JAN2026_26
Other
After vehicle off, the fan continues to run at high speeds.
SSM000021-27JAN26
Other
Vehicle Requires Steady Correction Steering Force to Remain in Lane
SSM000017-19DEC25
Other
Coolant fan may continue running at high speed after ignition shut-off
SSM000013-18DEC25
Other
PIVI - Unable to log into InControl account in vehicle
TUCC_DEC2025_32
Other
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
TUCC_DEC2025_34
Other
PASSIVE ENTRY INTERMITTENT OPERATION
TUCC_DEC2025_35
Other
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
TUCC_DEC2025_39
Other
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
SSM76397-10DEC25
Other
Unable to Log into InControl Account in Vehicle.
JLRTB02052NAS6-RESCINDED
Service Bulletin/Repair Instructions
RESCINDED - Rear Doors Difficult To Open - RESCINDED
Defender_D006_17OCT25
Other
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
Defender_D011_17OCT25
Other
Coolant Bypass Hose Leak
Defender_N815_17OCT25
Other
Near Field Sensing Module (NFSM) Wired Updates
Defender_N869_17OCT25
Other
Software Updates
SSM76386 - 29AUG25
Other
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Defender_N815_18AUG25
Other
Near Field Sensing Module (NFSM) Wired Updates
Defender_N869_18AUG25
Other
Software Over The Air (SOTA) updates are failing to complete. These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Defender_D006_18AUG25
Other
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
Defender_D011_18AUG25
Other
Coolant Bypass Hose Leak
TUCC_AUG2025_32
Other
Oil leaks from the transfer case area of the vehicle.
TUCC_AUG2025_33
Other
Audible clunk noise from rear driveline during low-speed throttle inputs.
TUCC_AUG2025_37
Other
When pushing the rear brake caliper pistons back during a brake service, the caliper piston dust boot may become twisted or distorted if a twist method is used to retract the piston.
TUCC_AUG2025_40
Other
There is a noise in the front suspension.
SSM76375 - 04AUG25
Other
Rear Brake Caliper Piston Dust Boot Distortion Risk
SSM76375ATT1 - 04AUG25
Other
Rear Brake Caliper Piston Dust Boot Distortion Risk
SSM76375ATT2 - 04AUG25
Other
Rear Brake Caliper Piston Dust Boot Distortion Risk
SSM76376 - 04AUG25
Other
A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation of the arm during removal and installation.
SSM76376ATT - 04AUG25
Other
A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation of the arm during removal and installation.
SSM76324 - 01AUG25
Other
Rear Driveline `Clonk` Type Noise
SSM76324ATT1 - 01AUG25
Other
Rear Driveline `Clonk` Type Noise
SSM76324ATT2 - 01AUG25
Other
Rear Driveline `Clonk` Type Noise
SSM76324ATT3 - 01AUG25
Other
Rear Driveline `Clonk` Type Noise
SSM76344 - 18JUL25
Other
Oil Leak From The Transfer Case
TUCC_JUL2025_32
Other
Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
TUCC_JUL2025_39
Other
Clicking noise from the rear of the vehicle.
TUCC_JUL2025_16
Other
The low coolant light may be illuminated/there may be a coolant leak from the engine area.
Defender_N815_20JUN25
Other
Near Field Sensing Module (NFSM) Wired Updates
Defender_N846_20JUN25
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Defender_N869_20JUN25
Other
Software Updates
SSM76326 - 16JUN25
Other
Squeak Type Noise From Steering Column When Steering Wheel Is Rotated
TUCC_JUN2025_56
Other
The air conditioner does not blow cold air.
TUCC_JUN2025_28
Other
TURBOCHARGER COOLANT FEED AND RETURN PIPE O- RING LEAK
TUCC_JUN2025_43
Other
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
TUCC_JUN2025_49
Other
Customer reports of a low-speed clonk type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
JLRTB02133NAS
Service Bulletin/Repair Instructions
Tapping Noise From A-Pillar Area
SSM76324 - 21MAY25
Other
JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76324ATT1 - 21MAY25
Other
JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76324ATT2 - 21MAY25
Other
JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76324ATT3 - 21MAY25
Other
JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76328 - 21MAY25
Other
JLR Engineering investigations have identified reports of the Heating Ventilation and Air Conditioning(HVAC) evaporator sensor not operating as expected
Defender_N792_16MAY25
Other
CLEAR SOTA PERSISTENCY
Defender_N815_16MAY25
Other
Near Field Sensing Module (NFSM) Wired Updates
Defender_N846_16MAY25
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Defender_N869_16MAY25
Other
Software Updates
N869 Letter 12MAY25
Other
Software Updates
TUCC_MAY2025_14
Other
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
TUCC_MAY2025_17
Other
A potential concern has been identified on certain vehicles, where the transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock. A replacement of the transfer case control module (TCCM) and hydraulic pump is required.
TUCC_MAY2025_34
Other
Vehicle cranks, but does not run when at operating temperature
N815 Letter 07MAY25
Other
- Near Field Sensing Module (NFSM) Wired Updates
D006-06MAY25
Service Bulletin/Repair Instructions
A potential concern has been identified on certain 2022 model year to 2025 model year Range Rover, 2023 model year to 2025 model year Range Rover Sport and 2021 model year to 2025 model year Defender and Discovery vehicles where the transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
N815v3 - 28APR25
Service Bulletin/Repair Instructions
Near Field Sensing Module (NFSM) Wired Updates
SSM76317 - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
Defender_N792_18APR25
Other
Clear SOTA Persistency
Defender_N815_18APR25
Other
Near Field Sensing Module (NFSM) Wired Updates
Defender_N846_18APR25
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Defender_N869_18APR25
Other
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_20
Other
Engine replacement under warranty.
TUCC_APR2025_44
Other
Electrical system warning light will be on the instrument cluster.
TUCC_APR2025_55
Other
The loadspace cover corded handle has broken.
SSM76294 - 31MAR25
Other
Rattle, Vibration, And Creak Type Noises From The Headliner Area.
Defender_N792_21MAR25
Other
Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control Unit Module (TCU) SOTA persistency clear application to be completed.
Defender_N815_21MAR25
Other
Vehicles are installed with Near Field SensingModule (NFSM) that do not support Software Over The Air (SOTA).
Defender_N846_21MAR25
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Defender_N869_21MAR25
Other
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to complete.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SFCC_MAR2025_45
Other
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
SFCC_MAR2025_47
Other
Low coolant lamp comes on and/or leak of coolant from engine area.
SSM76208 - 13MAR25
Other
Oil Leak From The Front And Rear Of The Vehicle
Defender_N815_21FEB25
Other
Near Field Sensing Module (NFSM) Wired Updates
Defender_N846_21FEB25
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Defender_N869_21FEB25
Other
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SSM76280
Other
JLR Engineering investigations have identified that customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
SFCC_FEB2025_36
Other
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
SFCC_FEB2025_48
Other
Oil leak from under vehicle
SFCC_FEB2025_45
Other
Low engine coolant lamp warning on instrument panel and/or coolant leak.
SFCC_FEB2025_46
Other
Low engine coolant lamp warning on instrument panel and/or coolant leak at expansion tank cap.
SSM76269
Other
Turbocharger Coolant Feed And Return Pipe O-Ring Leak
SSM76255
Other
Coolant Loss Through Engine Coolant Expansion Tank Cap
SSM76264
Other
PIVI satellite radio favorites screen displays an incorrect channel.
SSM76249
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT1
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT2
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT3
Other
Thermostat Housing Engine Coolant Leak
Defender_N815_17JAN25
Other
Near Field Sensing Module (NFSM) Wired Updates
Defender_N846_17JAN25
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Defender_N869_17JAN25
Other
These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.
MRC_JAN2025_51
Other
DEFENDER - 10" TOUCH SCREEN BLANK ON START-UP RANGE ROVER, RANGE ROVER SPORT - 'Stop Safely Electrical Fault Detected' warning message displayed.
SFCC_JAN2025_23
Other
TOUCHSCREEN BLANK ON START UP
SFCC_JAN2025_41
Other
10" TOUCH SCREEN BLANK ON VEHICLE START
Defender_N815_20DEC24
Other
Near Field Sensing Module (NFSM) Wired Updates
Defender_N846_20DEC24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SSM76192
Other
10 inch IDMA screen blank on vehicle start
SSM76173
Other
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
SFCC_DEC2024_57
Other
rattle or creak type noise is heard from the headliner area.
SFCC_DEC2024_58
Other
The windshield trim is not sitting correctly or rattles.
SSM76228
Other
Oil leak from the transfer case
SSM76224
Other
`Rattle`, `Vibration` and `Creak` Type Noises From The Headliner Area
N918v3
Service Bulletin/Repair Instructions
Gasoline Catalytic Converter Malfunction Indicator Lamp (MIL)
N892v2
Service Bulletin/Repair Instructions
Engine Oil and Filter Change
N918v2
Service Bulletin/Repair Instructions
Gasoline Catalytic Converter Malfunction Indicator Lamp (MIL)
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SSM76223
Other
Diagnostic Trouble Code Stored In The Powertrain Control Module
SSM76049
Other
Noisy Rear Drive Shaft Assembly
SSM76049 - ATT
Other
Noisy Rear Drive Shaft Assembly
SSM76222
Other
Roof Opening Panel Not Operating as Expected
Defender_N815_15NOV24
Other
Near Field Sensing Module (NFSM) Wired Updates
Defender_N846_15NOV24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2024_36
Other
MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
Defender_N846_18OCT24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SSM76208
Other
Oil leak from rear of the vehicle
SSM76208ATT
Other
Oil leak from rear of the vehicle
SSM76206
Other
Steering Gear Noisy - Request For Information
SSM76149
Other
Fuel Pump Driver Module Inoperative
SSM76206ATT
Other
Steering Gear Noisy - Request For Information
Defender_N815_18OCT24
Other
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
SFCC_OCT2024_52
Other
Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.
SFCC_OCT2024_53
Other
MIL lamp on the instrument cluster
SFCC_OCT2024_45
Other
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
SFCC_OCT2024_47
Other
IDMA 10 ” SCREEN BLANK ON START UP - NO AUDIO / IPC FUNCT ION LOSS
N918 - 01OCT24
Service Bulletin/Repair Instructions
Gasoline Catalytic Converter Malfunction Indicator Lamp (MIL)
Defender_N815_20SEP24
Other
Near Field Sensing Module (NFSM) Wired Updates
Defender_N846_20SEP24
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SSM76186
Other
Clicking Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds
SFCC_SEP2024_25
Other
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SFCC_SEP2024_43
Other
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
N869 V1
Service Bulletin/Repair Instructions
Software Updates
N892FollowUp Owner Letter
Other
Engine Oil and Filter Change
JLRTB02052NAS5
Service Bulletin/Repair Instructions
Rear Doors Difficult To Open
DEFENDER 846
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_AUG2024_58
Other
A customer may report that the vehicle loses steering power assist after starting the vehicle from static.
EVA2 SOTA 4.2.0
Over The Air
Improvements to SOTA (Software Over The Air) capability.
SOTA 4.1.5V2
Over The Air
Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
SSM76143
Other
Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive belt tensioners and pulleys, resulting in abnormal noises coming from the engine bay.
Defender_N846_19JUL24
Other
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Range Rover, Discovery and Defender vehicles the BeltIntegrated Starter Generator (BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery. The SGCM needs to be updated to enhance the software and prevent the BISG from going into fail safe mode.
JLRTB02052NAS4
Service Bulletin/Repair Instructions
When opening either of the rear doors, the door seal contacts the rear quarter window and makes opening the doors more difficult and sometimes noisy.
SOTA S018
Over The Air
Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering
SFCC_JUL2024_30
Other
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
N846 DEFENDER
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
SFCC_JUN2024_56
Other
A customer may report that the vehicle loses steering power assist after starting the vehicle from static.
N846-DEFENDER
Other
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_MAY2024_21
Other
The engine oil and filter are to be replaced.
SFCC_MAY2024_44
Other
Malfunction Indicator Lamp (MIL) on while driving. Misfire, running rough condition.
SFCC_MAR2024_58
Service Bulletin/Repair Instructions
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_61
Service Bulletin/Repair Instructions
Lack of power, MIL light on, rough idle
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
SFCC_FEB2024_32
Service Bulletin/Repair Instructions
Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.
SFCC_DEC2023_37
Service Bulletin/Repair Instructions
JLR Retailers have reported visible corrosion around the outlet of the exhaust tailpipe prior to PDI
SFCC_DEC2023_41
Service Bulletin/Repair Instructions
The headlamp washer nozzles seep fluid when not in use and leave residue on the bezels
S014SOTA4.1.1v3
Service Bulletin/Repair Instructions
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
BIG5DEC23_31
Service Bulletin/Repair Instructions
A concern has been identified on US Land Rover Defender 130 vehicles that have been modified as part of the preparations for JLRNA's TReK event. During the vehicle preparation, reinstallation of brake calipers did not follow the published repair procedure. If the brake calipers are not installed correctly, there is a risk the calipers may detach, resulting in degraded braking performance and possible structural damage to the wheel. Vehicles will require the brake caliper bolts, hoses and associated parts to be replaced following TOPIx workshop manual procedures.
N846v2
Service Bulletin/Repair Instructions
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_NOV2023_33
Service Bulletin/Repair Instructions
JLR Retailers have reported visible corrosion around the outlet of the exhaust tailpipe prior to PDI
SFCC_NOV2023_37
Service Bulletin/Repair Instructions
There is a clicking or ticking type noise from the front axle area of the vehicle while turning either left or right at or near full lock at low speeds.
SFCC_NOV2023_42
Service Bulletin/Repair Instructions
The roof opening panel sticks in the tilt position during high ambient temperatures.
SFCC_NOV2023_6
Service Bulletin/Repair Instructions
DTC repair - LKA systems
N846
Service Bulletin/Repair Instructions
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SSM75779
Service Bulletin/Repair Instructions
Clicking/Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds
SSM76106
Service Bulletin/Repair Instructions
Exhaust Tailpipe Corrosion
SSM76106ATT
Service Bulletin/Repair Instructions
Exhaust Tailpipe Corrosion
SSM76104
Service Bulletin/Repair Instructions
No Power Steering Assistance at Start of Drive Cycle â ADAS Warning
SSM76096
Service Bulletin/Repair Instructions
Front Suspension Rattle/Knock Noise when Driving on Rough or Broken Road Surfaces
SFCC_OCT2023_37
Service Bulletin/Repair Instructions
Customer states the weather app is no longer available
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_43
Service Bulletin/Repair Instructions
Cooling fan may intermittently fail to operate, causing a potential engine-overheat condition and/or AC not to function.
SFCC_OCT2023_47
Service Bulletin/Repair Instructions
The headlamps not fully functioning properly after module replacement.
SFCC_OCT2023_48
Service Bulletin/Repair Instructions
The roof opening panel sticks in the tilt position during high ambient temperatures.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
SSM76075
Service Bulletin/Repair Instructions
Cooling Fan Inoperable / Malfunction
SSM76075ATT
Service Bulletin/Repair Instructions
Cooling Fan Inoperable / Malfunction
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_30
Service Bulletin/Repair Instructions
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_34
Service Bulletin/Repair Instructions
Cooling fan may intermittently fail to operate, causing a potential engine-overheat condition.
SFCC_SEP2023_37
Service Bulletin/Repair Instructions
Customer reports coolant level low message on dash or a coolant leak.
SFCC_SEP2023_41
Service Bulletin/Repair Instructions
The headlamp washer jet nozzles are leaking fluid when not operating the washers
SFCC_SEP2023_42
Service Bulletin/Repair Instructions
There is a wind or tapping type noise from the windshield area while driving
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
S012 SOTAOS4.1.0
Service Bulletin/Repair Instructions
Driving Assistance and Vehicle Dynamics updates
SSM75848
Service Bulletin/Repair Instructions
Pivi - Loss of GPS location and clock time
SSM75848ATT
Service Bulletin/Repair Instructions
Pivi - Loss of GPS location and clock time
SSM75869
Service Bulletin/Repair Instructions
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SSM76058
Service Bulletin/Repair Instructions
Engine Cooling Fan Intermittent Operation
SSM76076
Service Bulletin/Repair Instructions
Front Headlamp Washer Jet Leaking / Rear Camera Washer Jet Leaking
SSM75939
Service Bulletin/Repair Instructions
PDC Park distance control no volume
SFCC_AUG2023_43
Service Bulletin/Repair Instructions
FRONT INTERIOR COURTESY LIGHT â NON-ILLUMINATION
SFCC_AUG2023_45
Service Bulletin/Repair Instructions
NOISY REAR DRIVE ASSEMBLY
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
SSM76049-2
Service Bulletin/Repair Instructions
Noisy Rear Drive Shaft Assembly
SSM76049-2ATT
Service Bulletin/Repair Instructions
Noisy Rear Drive Shaft Assembly
JLRTB02052NAS3
Service Bulletin/Repair Instructions
REAR DOORS DIFFICULT TO OPEN
SSM76049ATT
Service Bulletin/Repair Instructions
Noisy Rear Drive Shaft Assembly
SSM75934
Service Bulletin/Repair Instructions
Engine Noise
BIG5JUL23_27
Service Bulletin/Repair Instructions
A concern has been identified on certain vehicles where a low engine oil warning message may incorrectly display on the Instrument Panel Cluster.
BIG5JUL23_28
Service Bulletin/Repair Instructions
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI.
SSM76042
Service Bulletin/Repair Instructions
Wind/Tapping Noise from the Exterior A-Pillar/Windshield Area at Motorway Speeds
SFCC_JUL2023_27
Service Bulletin/Repair Instructions
The E-Call light is not active after completing the Pre-Delivery inspection
SFCC_JUL2023_28
Service Bulletin/Repair Instructions
PIVI IP 36 , BECM OS 4.0.0
SFCC_JUL2023_33
Service Bulletin/Repair Instructions
ENGINE PRIMARY BELT SHREDDING
SFCC_JUL2023_38
Service Bulletin/Repair Instructions
The loadspace cover is sagging or has become damaged.
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75999
Service Bulletin/Repair Instructions
Startup Battery Reduced State of Charge
SSM76002
Service Bulletin/Repair Instructions
Add 1.0 litre/quart of engine oil - Information Message Displayed In The Instrument Panel Cluster
S010SOTA4.0.0V3
Service Bulletin/Repair Instructions
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SFCC_JUN2023_14
Service Bulletin/Repair Instructions
LOW ENGINE OI L WARNING
SFCC_JUN2023_17
Service Bulletin/Repair Instructions
SOFTWARE UPDATES
SFCC_JUN2023_36
Service Bulletin/Repair Instructions
PIVI IP36 , BECM OS 4.0.0 â IMPROVED / CHANGED FEATURES
SFCC_JUN2023_41
Service Bulletin/Repair Instructions
ADD 1 LITRE / QUART OF ENGINE OIL MESSAGE ON INSTRUENT CLUSTER
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_48
Service Bulletin/Repair Instructions
A customer may report that the rear tailgate glass shattered when closing a side door.
SSM76022
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76025
Service Bulletin/Repair Instructions
JLR is investigating reports of the Loadspace Cover being replaced due to damage/sagging.
N795
Service Bulletin/Repair Instructions
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI.
N805 UPS2323-1
Service Bulletin/Repair Instructions
Vehicles a low engine oil warning message may incorrectly display on the Instrument Panel Cluster
SFCC_MAY2023_31
Service Bulletin/Repair Instructions
Customers are reporting 'Stop Safely' and 'Electric Charging fault' warning messages displayed on the Instrument Panel Cluster.
SFCC_MAY2023_34
Service Bulletin/Repair Instructions
Customer reports coolant level low message on dash or a coolant leak.
SFCC_APR2023_27
Service Bulletin/Repair Instructions
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_MAR2023_35
Service Bulletin/Repair Instructions
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SSM75953
Service Bulletin/Repair Instructions
P6 Engine Primary belt shredding - MHEV only
SSM75941
Service Bulletin/Repair Instructions
Key Remote Will Not Unlock/ Lock the Vehicle Intermittently And Smart Key Not Found Displayed
BIG5FEB23_28
Service Bulletin/Repair Instructions
P 6 ENGINE CAMSHAFT CARRIER
SFCC_FEB2023_14
Service Bulletin/Repair Instructions
P 6 ENGINE CAMSHAFT CARRIER
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
SFCC_FEB2023_39
Service Bulletin/Repair Instructions
Jaguar Land Rover (JLR) is investigating reports of vehicle hard start/no start during PDI.
SFCC_FEB2023_43
Service Bulletin/Repair Instructions
A customer may complain of a rattling type noise from the accessory fitted raised air intake tube.
SFCC_FEB2023_44
Service Bulletin/Repair Instructions
A customer may complain that the accessory fitted air compressor is inoperative and or displays an error code.
N763v6 UPS8522-6
Service Bulletin/Repair Instructions
Camshaft Carrier Drill Hole
SSM75556
Service Bulletin/Repair Instructions
Accessory Integrated Air Compressor Operational Issues
N763 UPS8522-5
Service Bulletin/Repair Instructions
Camshaft Carrier Drill Hole
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
JLRTB02052NAS2
Service Bulletin/Repair Instructions
Rear Doors Difficult To Open
SSM75898
Service Bulletin/Repair Instructions
Rear Differential e-Diff - Knock Noise or Judder/Vibration
SSM75925
Service Bulletin/Repair Instructions
Oil Leak â Transmission Oil Cooler Pipes
SSM75918
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75915
Service Bulletin/Repair Instructions
Engine Camshaft Carrier
SSM75915ATT1
Service Bulletin/Repair Instructions
Engine Camshaft Carrier
SSM75915ATT2
Service Bulletin/Repair Instructions
Engine Camshaft Carrier
SFCC_JAN2023_15
Service Bulletin/Repair Instructions
P 6 ENGINE CAMSHAFT CARRIER
SFCC_JAN2023_38
Service Bulletin/Repair Instructions
Customer may have concerns related to microphone related functions not being available
SFCC_JAN2023_46
Service Bulletin/Repair Instructions
Vehicle hard start/no start during PDI.
SFCC_JAN2023_50
Service Bulletin/Repair Instructions
Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or right during low speed.
SSM75912
Service Bulletin/Repair Instructions
LONG CRANK/ HARD START/ NO START DURING PDI
SSM75908
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
N763 UPS8522-4
Service Bulletin/Repair Instructions
3.0l P6 Petrol engine, where one of the camshaft carrier holes has not been fully drilled.
N691 UPS2622-2B
Service Bulletin/Repair Instructions
RESCINDED - Certain 2023 model year Land Rover Discovery and Defender vehicles have been manufactured with an incorrect specification Car Configuration File (CCF).
N763 UPS8522-2
Service Bulletin/Repair Instructions
3.0l P6 Petrol engine, where one of the camshaft carrier holes has not been fully drilled.
N763 UPS8522-3
Service Bulletin/Repair Instructions
3.0l P6 Petrol engine, where one of the camshaft carrier holes has not been fully drilled.
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SFCC_DEC2022_20
Service Bulletin/Repair Instructions
P6 ENGINE CAMSHAFT CARRIER HOLE
SFCC_DEC2022_35
Service Bulletin/Repair Instructions
Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or right during low speed.
SFCC_DEC2022_36
Service Bulletin/Repair Instructions
Customer reports coolant level low message on dash or a coolant leak.
N763 UPS8522-1
Service Bulletin/Repair Instructions
A concern has been identified on a small number of vehicles with a P6 engine, where one of the CAM carrierâs holes hasnât been fully drilled. As a result, the oil channel could be blocked leading to an accumulation of oil against the pressure control valve rubber membrane.
SSM75892
Service Bulletin/Repair Instructions
Noise From Sunroof Blind When Opening And Closing
SFCC_NOV2022_31
Service Bulletin/Repair Instructions
A customer will complain about a noise / low battery light/ low coolant light and or overheating
SFCC_NOV2022_40
Service Bulletin/Repair Instructions
Deployable Side Steps Inoperative
SSM75881
Service Bulletin/Repair Instructions
Deployable Side Steps Inoperative
SFCC_OCT2022_23
Service Bulletin/Repair Instructions
Surround camera, 360 Park aid features are not operating
SFCC_OCT2022_44
Service Bulletin/Repair Instructions
A customer may complain of a rattling type noise from the accessory fitted raised air intake tube.
SSM75876
Service Bulletin/Repair Instructions
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75876ATT
Service Bulletin/Repair Instructions
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75865
Service Bulletin/Repair Instructions
Raised Air Intake Accessory â Rattling
JLRTB02092NAS1
Service Bulletin/Repair Instructions
Integrated Air Compressor - Software Update
SSM75727
Service Bulletin/Repair Instructions
PIVI PRO USB INOPERATIVE CROSS CAR LINE
SSM75727ATT
Service Bulletin/Repair Instructions
PIVI PRO USB INOPERATIVE CROSS CAR LINE
SSM75618
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_18
Service Bulletin/Repair Instructions
Telematics â Unable to activate during PDI
SFCC_SEP2022_21
Service Bulletin/Repair Instructions
USB stick not recognized when inserted into the Front Portable Media Interface Panel
SFCC_SEP2022_22
Service Bulletin/Repair Instructions
PIVI â Loss of GPS location and clock time
SFCC_SEP2022_36
Service Bulletin/Repair Instructions
A customer may report that an amber general warning indicator is illuminated Power Steering Assistance Reduced is displayed on the
SSM75704
Service Bulletin/Repair Instructions
POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED
SFCC_AUG2022_20
Service Bulletin/Repair Instructions
SOTA CAMPAIGN
SFCC_AUG2022_36
Service Bulletin/Repair Instructions
Following an auto stop/start event the gear selector displays âNâ (Neutral) without any transmission selector operation. âDâ (Drive) selectable only after âPâ (Park) or âRâ (Reverse) is selected.
SSM75806
Service Bulletin/Repair Instructions
Following an auto stop/start event, gear selector displays N without and transmission selector operation. D only selectable after only after P or R is selected.
SFCC_JUL2022_18
Service Bulletin/Repair Instructions
Certain vehicles have been identified that may have been manufactured with an incorrect specification Car Configuration File(CCF) preventing PIVI updates over the air.
SFCC_JUL2022_39
Service Bulletin/Repair Instructions
Whining Noise From Transfer Case
JLRTB02107NAS1
Service Bulletin/Repair Instructions
Whining Noise From Transfer Case
BIG5JUN22_26
Service Bulletin/Repair Instructions
FRONT LAMP UNIT SOFTWARE
UPS2622-1B
Service Bulletin/Repair Instructions
CAR CONFIGURATION FILE UPDATE
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75747-2
Service Bulletin/Repair Instructions
Turbo Coolant Pipe O Ring
SSM75747ATT1-2
Service Bulletin/Repair Instructions
Turbo Coolant Pipe O Ring
SSM75747ATT2-2
Service Bulletin/Repair Instructions
Turbo Coolant Pipe O Ring
SFCC_MAY2022_15
Service Bulletin/Repair Instructions
FRONT LAMP UNIT SOFTWARE
SFCC_MAY2022_27
Service Bulletin/Repair Instructions
Customer concern will be following an auto stop/start event the gear selector displays âNâ (Neutral) upon restart.
SFCC_MAY2022_29
Service Bulletin/Repair Instructions
Customer concern will be a low coolant light on or a coolant leak
SSM75747
Service Bulletin/Repair Instructions
Turbo Coolant Pipe O Ring
SSM75747ATT1
Service Bulletin/Repair Instructions
Turbo Coolant Pipe O Ring
SSM75747ATT2
Service Bulletin/Repair Instructions
Turbo Coolant Pipe O Ring
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SSM75712
Service Bulletin/Repair Instructions
Intermittent Engine Non-Start After an ECO Stop Start
SFCC_APR2022_35
Service Bulletin/Repair Instructions
A customer may report that the tail door does not soft-close .
SFCC_APR2022_37
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.
SFCC_APR2022_38
Service Bulletin/Repair Instructions
A customer may report that the load through center seat does not fold properly
SFCC_APR2022_40
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.
SFCC_MAR2022_41
Service Bulletin/Repair Instructions
A customer may report that the load through center seat does not fold properly.
SFCC_MAR2022_43
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.
SFCC_MAR2022_45
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.
SSM75701
Service Bulletin/Repair Instructions
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SSM75685
Service Bulletin/Repair Instructions
Loadspace floor trim panel out of alignment
SSM75685ATT
Service Bulletin/Repair Instructions
Loadspace floor trim panel out of alignment
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.