SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Vehicle report
2015 LAND ROVER DISCOVERY SPORT
Service bulletins
433 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TUCC_FEB2026_22
Other
GTDI BRAZED TURBOCHARGER CRACK EXTENDED WARRANTY
D085 - 02FEB26
Service Bulletin/Repair Instructions
GTDI Brazed Turbocharger Crack Extended Warranty
SSM76386 - 29AUG25
Other
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
TUCC_JUN2025_57
Other
There is a knocking type noise from the front of the vehicle while driving on rough roads.
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
SSM76301 - 11JUN25
Other
Front Stabilizer Bar Link - Noisy
NAS25.05.005 - 19MAY25
Other
Turbocharger Class Action Preliminary Settlement
TUCC_MAY2025_28
Other
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
SSM76313 - 25APR25
Other
Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
SSM76301 - 07APR25
Other
Front Stabilizer Bar Link - Noisy
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
BIG5JAN24_26
Service Bulletin/Repair Instructions
Potential manufacturing issue with AJ126 replacement engines.
NAS23.12.001
Service Bulletin/Repair Instructions
Potential manufacturing issue with AJ126 engines.
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
Service Bulletin/Repair Instructions
The sunglass holder wonât open or does not operate correctly
SSM75939
Service Bulletin/Repair Instructions
PDC Park distance control no volume
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76022
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM75153
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SSM75153ATT1
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SSM75153ATT2
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75871
Service Bulletin/Repair Instructions
Tailgate not closing when opened using the passive entry
SSM75825
Service Bulletin/Repair Instructions
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75618
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM75848
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75848ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75808
Service Bulletin/Repair Instructions
COOLANT LEVEL LOW WARNING MESSAGE
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SSM75724ATT
Service Bulletin/Repair Instructions
ENGINE MISFIRE OR ROUGH RUNNING
SSM75666
Service Bulletin/Repair Instructions
HVAC taking longer than expected to warm the cabin in cold environments.
LTB01090NAS2
Service Bulletin/Repair Instructions
THE LIGHTING CONTROL SWITCH AND/OR THE WIPER CONTROL SWITCH MAY NOT OPERATE OR OPERATES INTERMITTENTLY.
SSM75643
Service Bulletin/Repair Instructions
Massage Seat PIVI Screen Button â Greyed Out
SSM75635
Service Bulletin/Repair Instructions
Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SSM75411
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75411ATT
Service Bulletin/Repair Instructions
Smart key inoperative
SFCC_APR2021_42
Service Bulletin/Repair Instructions
A customer may report that the roof molding is damaged and requires replacement.
LTB00552NAS3
Service Bulletin/Repair Instructions
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
LTB00766NAS5
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
LTB00865NAS3
Service Bulletin/Repair Instructions
ROOF MOLDING LOOSE/ADRIFT
SFCC_OCT2020_44
Service Bulletin/Repair Instructions
A customer may report that the interior tailgate trim panel is coming loose.
LTB00923NAS2
Service Bulletin/Repair Instructions
The leading edge of the second row seat rail may cause discomfort to passengers if contacted with force while the seat is in its rearmost setting.
SSM74895
Service Bulletin/Repair Instructions
Corrosion in EJB (Engine Junction Box)
SSM74892
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SFCC_JUN2020_19
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle.
SFCC_MAY2020_27
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair.
SSM74813
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the 'Browse' and 'Track' list tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
SSM74813_Attach
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the âBrowseâ and Track listâ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
LTB01296NAS3
Service Bulletin/Repair Instructions
Oil leak from underneath the vehicle.
LTB00836NAS7
Service Bulletin/Repair Instructions
The tailgate interior trim panel may become detached from the tailgate during closing.
SFCC_MAR12_7
Service Bulletin/Repair Instructions
9HP TRANSMISSION - EXTENDED WARRANTY PROGRAM
NAS20.03.002
Service Bulletin/Repair Instructions
9HP Transmission Extended Warranty - USA
NAS19.12.017
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which do not display the massage seat control screen when the soft key is selected.
LTB00827NAS10
Service Bulletin/Repair Instructions
TICKING NOISE B-PILLAR
SSM74591
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_28
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74588
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74569
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.
SSM74569Att
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.
SFCC_SEP19_Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0.
LTB00927NAS3
Service Bulletin/Repair Instructions
The Parking Assist Control Module (PACM) is inoperative.
LTB01296NAS2
Service Bulletin/Repair Instructions
Oil leak from underneath the vehicle.
SFCC AUG19 Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74491
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SFCC Slide27
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74456
Service Bulletin/Repair Instructions
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.
LTB01296NAS1
Service Bulletin/Repair Instructions
Oil leak from underneath the vehicle.
LTB00972NAS3
Service Bulletin/Repair Instructions
No air is blowing through any of the passenger compartment air vents, regardless of the temperature or fan speed selected.
LTB01261NAS3
Service Bulletin/Repair Instructions
The auto stop/start system does not function as expected.
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a 2500 status.
SSM74446
Service Bulletin/Repair Instructions
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems
LTB01030NAS5
Service Bulletin/Repair Instructions
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
SFCC_MAY19_Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74404
Service Bulletin/Repair Instructions
Degradation of the primary catalytic converter. The DTC P0420-00 stored in the PCM indicates the primary catalyst is not operating at an optimal level.
SFCC-APRIL19-Sli
Service Bulletin/Repair Instructions
The vehicle will not start. The Check Engine Light is on, there is noise from the engine.
SSM74303
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
LTB00865NAS2
Service Bulletin/Repair Instructions
The left and/or right roof molding may be loose/adrift.
LTB00766NAS4
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SFCC-14MAR19-Sli
Service Bulletin/Repair Instructions
The vehicle will not start. The Check Engine Light is on, there is noise from the engine.
SSM74326
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance message may also be reported.
SSM74326Attachme
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance message may also be reported.
SSM74217
Service Bulletin/Repair Instructions
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1).
SSM74217Attachme
Service Bulletin/Repair Instructions
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1).
SSM74300
Service Bulletin/Repair Instructions
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
SSM73799
Service Bulletin/Repair Instructions
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
SSM73872
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74310
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
SSM74310Attachme
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
SSM74283
Service Bulletin/Repair Instructions
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
LTB01285NAS1
Service Bulletin/Repair Instructions
A noise from the front suspension may be evident when driving over speed bumps or rough road surfaces.
LTB01282NAS1
Service Bulletin/Repair Instructions
A 'creak' noise may be evident from the front suspension while driving over bumpy or uneven roads.
SFCC-Slide16
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
SFCC-Slide19
Service Bulletin/Repair Instructions
The vehicle will not start. The Check Engine Light is on, there is noise from the engine.
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SFCC-Slide41
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension while driving over speed bumps or rough road surfaces.
SSM74284
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74257
Service Bulletin/Repair Instructions
Unexpected noise from the front of vehicle when driven over speed humps or on rough roads.
SSM74264
Service Bulletin/Repair Instructions
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
SSM74161
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
SSM74193
Service Bulletin/Repair Instructions
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking on vehicles between the following VIN ranges: FH554574 - HH706088 See figure 1 attached for examples of the failure.
SSM74193A
Service Bulletin/Repair Instructions
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking on vehicles between the following VIN ranges: FH554574 - HH706088 See figure 1 attached for examples of the failure.
LTB01262NAS1
Service Bulletin/Repair Instructions
A 'Check Pedestrian System' message may be displayed on the Instrument Cluster. Upon further diagnosis, DTC (Diagnostic Trouble Code) B1475-96 may be stored in the Restraints Control Module (RCM).
SSM74249
Service Bulletin/Repair Instructions
When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the user may notice that PATHFINDER does not respond even though the ?Replace ECU? button has been selected.
SFCC10JAN19Slide
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
N272NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where in some circumstances the secondary catalyst fueling adaption may be incorrect. This will illuminate the engine MIL (Malfunction Indicator Lamp) with DTC (Diagnostic Trouble Code) P2096 or P2097 stored in the Powertrain Control Module PCM).
NAS18.12.016
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where in some circumstances the secondary catalyst fueling adaption may be incorrect. This will illuminate the engine Malfunction Indicator Lamp (MIL) with Diagnostic Trouble Code (DTC) P2096 or P2097 stored in the Powertrain Control Module PCM).
SSM74193Attachme
Service Bulletin/Repair Instructions
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking. See figure 1 attached.
SSM74207
Service Bulletin/Repair Instructions
A customer may express a concern that the Malfunction Indicator Lamp (MIL) is illuminated, no other symptoms are noted, for example there is no restricted performance/lack of engine power. A technician will find Diagnostic Trouble Code (DTC) P0089-64 stored in the Powertrain Control Module (PCM).
SSM74176
Service Bulletin/Repair Instructions
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
LTB01217NAS1
Service Bulletin/Repair Instructions
Corrosion may be visible on the fuel tank heatshield.
SSM74161Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM74141
Service Bulletin/Repair Instructions
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle.
SSM74141Attachme
Service Bulletin/Repair Instructions
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle.
LTB01120NAS2
Service Bulletin/Repair Instructions
A lack of cooling from the Air Conditioning (A/C) system may be evident.
SSM74140
Service Bulletin/Repair Instructions
A customer may report oil leaking from the front of the vehicle, the issue may also be detected during routine servicing or inspections. Upon further investigation oil is found to be leaking from the interface of the PTU and the automatic transmission.
SSM74043
Service Bulletin/Repair Instructions
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74095
Service Bulletin/Repair Instructions
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the attachment.
SSM74095Attachme
Service Bulletin/Repair Instructions
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the attachment.
SSM74093
Service Bulletin/Repair Instructions
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
SSM74069
Service Bulletin/Repair Instructions
Customers are reporting poor air conditioning performance which retailers are subsequently diagnosing as due to a faulty air conditioning compressor.
SSM74076
Service Bulletin/Repair Instructions
Retailers have reported that Rear Valance Screwdrivers have been missing when new vehicles have been delivered to their premises.
SSM740391
Service Bulletin/Repair Instructions
RFA cannot communicate with SDD when programming as new
SSM74039
Service Bulletin/Repair Instructions
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
SSM73959.2
Service Bulletin/Repair Instructions
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
LTB01030NAS4
Service Bulletin/Repair Instructions
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
SSM73305
Service Bulletin/Repair Instructions
Issue: Ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
SFCC09AUG18REVLR
Service Bulletin/Repair Instructions
A customer may report that the tailgate trimpanel is coming loose
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
A customer may report that the tailgate trimpanel is coming loose
LTB00766NAS2
Service Bulletin/Repair Instructions
Damage/marking on the surface of the Instrument Cluster (IC) lens.
LTB01149NAS3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SSM73959
Service Bulletin/Repair Instructions
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
SSM74001
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
SSM73945
Service Bulletin/Repair Instructions
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software.
SSM73972
Service Bulletin/Repair Instructions
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
LTB01149NAS2
Service Bulletin/Repair Instructions
Hood open' Warning Message Displayed On Instrument Cluster
SSM73928
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73928 Attachm
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73703
Service Bulletin/Repair Instructions
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
SSM73703 Attachm
Service Bulletin/Repair Instructions
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
SSM73939
Service Bulletin/Repair Instructions
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM73947
Service Bulletin/Repair Instructions
Issue: The customer reports a MIL and P144C-00 is observed in the PCM.
SSM71859
Service Bulletin/Repair Instructions
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM72456
Service Bulletin/Repair Instructions
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue.
SSM73927
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM72441
Service Bulletin/Repair Instructions
Issue: Retailers are replacing rear wiper motors.
SSM73369
Service Bulletin/Repair Instructions
Issue: Exterior rear view mirrors are being replaced unnecessarily.
SSM73662
Service Bulletin/Repair Instructions
Issue: Front door belt Weatherstrips are being replaced. Causal part numbers are: LR058620, LR058621
LTB01200NAS1
Service Bulletin/Repair Instructions
Distortion/vibration may be evident from a front door speaker.
SSM73548
Service Bulletin/Repair Instructions
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.
LTB01052NAS1
Service Bulletin/Repair Instructions
On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift.
SSM73920
Service Bulletin/Repair Instructions
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
LTB01060NAS2
Service Bulletin/Repair Instructions
One or more power windows may be inoperative.
SSM73619
Service Bulletin/Repair Instructions
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
SSM73902
Service Bulletin/Repair Instructions
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay.
LTB00916NAS5
Service Bulletin/Repair Instructions
A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated and Diagnostic Trouble Code (DTC) P0016, P0017, P0026, or P0341 may be stored in the Powertrain Control Module (PCM).
LTB00990NAS4
Service Bulletin/Repair Instructions
Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking
SSM71847
Service Bulletin/Repair Instructions
Issue: A small volume of 14 model year (MY), 15MY Evoque (L538) and 15MY Discovery Sport (L550) vehicles are flagging the following TCM DTC codes during SDD DTC read (which are all related to 9HP48 automatic transmission). P07D4-07, P2704-07, P07E7-07
SSM72011
Service Bulletin/Repair Instructions
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72738
Service Bulletin/Repair Instructions
Issue: The bonnet open warning light is on but the bonnet appears closed. This can cause the alarm to trigger or the vehicle to not lock.
SSM72774
Service Bulletin/Repair Instructions
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle.
SSM72796
Service Bulletin/Repair Instructions
Issue: Retailers are reporting tailgate alignment and alignment related issues.
SSM72852
Service Bulletin/Repair Instructions
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
SSM73065
Service Bulletin/Repair Instructions
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft.
SSM73291
Service Bulletin/Repair Instructions
Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission control module DTC?s P2545-86 and/or P2546-86 codes during SDD DTC read or on customer concern. Should there be any other transmission related fault codes stored in the TCM these other codes should be investigated and resolved before proceeding with this instruction.
SSM73458
Service Bulletin/Repair Instructions
Issue: Customers are reporting a door rattle from one or more doors.
SSM72624
Service Bulletin/Repair Instructions
Issue: During PDI, an additional bag of unused seat trim parts (as per the image attached) may be discovered inside those vehicles fitted with non-sliding, fixed 2nd Row Seats.
SSM72636
Service Bulletin/Repair Instructions
Issue: Any issue affecting the operation of Climate Control Seats. For example: Seat heating or cooling inoperative, Intermittent operation, Noisy operation, Poor heating or cooling efficiency, Heating or cooling operation slow.
LTB01086NAS3
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
SSM72543
Service Bulletin/Repair Instructions
Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
LTB01176NAS1
Service Bulletin/Repair Instructions
Water leaking may be evident through the upper area of the A-Pillar and into the passenger compartment.
SSM73849
Service Bulletin/Repair Instructions
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
SSM73845
Service Bulletin/Repair Instructions
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
LTB01186NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the engine may be running poorly or exhibiting instability. Upon further diagnosis, the Technician may find Diagnostic Trouble Code (DTC) P2282-00 stored in the Powertrain Control Module (PCM).
SSM73823
Service Bulletin/Repair Instructions
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
SSM73827
Service Bulletin/Repair Instructions
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?).
SSM73827 Attachm
Service Bulletin/Repair Instructions
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?).
LTB00994NAS1
Service Bulletin/Repair Instructions
While moving at speeds over approximately 70 km/h (40 mph), the vehicle may seem unstable and/or appear to drift on a smooth road surface. The Dynamic Stability Control (DSC) Malfunction Indicator Lamp (MIL) may also illuminate on the Instrument Cluster (IC).
SSM73792
Service Bulletin/Repair Instructions
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM73819
Service Bulletin/Repair Instructions
Issue: A customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined.
SSM73819 Attachm
Service Bulletin/Repair Instructions
Issue: A customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined.
SSM73815
Service Bulletin/Repair Instructions
Issue: Customer reports that, intermittently, the vehicle will not crank.
LTB01086NAS2
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
LTB01135NAS1
Service Bulletin/Repair Instructions
The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
LTB01029NAS2
Service Bulletin/Repair Instructions
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
LTB00766NAS1
Service Bulletin/Repair Instructions
Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
LTB00929NAS3
Service Bulletin/Repair Instructions
On vehicles fitted with a powered tailgate, the tailgate lift struts may not support the tailgate in the full open position.
LTB00836NAS5
Service Bulletin/Repair Instructions
The tailgate interior trim panel may become detached from the tailgate during closing.
SFCC_08MAR18_16
Service Bulletin/Repair Instructions
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
SSM73629
Service Bulletin/Repair Instructions
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
LTB01149NAS1
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SSM73150
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73150 Attachm
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
LTB00827NAS8
Service Bulletin/Repair Instructions
A ticking noise may be evident from the 'B' pillar area.
SSM73731
Service Bulletin/Repair Instructions
Issue: Drivers Airbag Module (DAB) replacement procedure differs between pre and post 17.75 MYNAS spec Discovery Sport Vehicles
LTB00836NAS4
Service Bulletin/Repair Instructions
The tailgate interior trim panel may become detached from the tailgate during closing.
LTB01139NAS1
Service Bulletin/Repair Instructions
The Touchscreen clock may be inoperative or not displayed.
SSM73692
Service Bulletin/Repair Instructions
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). ?Inability to hold position and the Sun Visor not sitting flat to the headlining when stowed (Attachment3).
SSM73692 Attachm
Service Bulletin/Repair Instructions
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). ?Inability to hold position and the Sun Visor not sitting flat to the headlining when stowed (Attachment3).
SSM73688
Service Bulletin/Repair Instructions
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
LTB01120NAS1
Service Bulletin/Repair Instructions
A lack of cooling from the Air Conditioning (A/C) system may be evident.
SSM73151
Service Bulletin/Repair Instructions
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. The areas around the stitching and spokes, or the lower half of the steering wheel, may appear cooler than the rest of the wheel. The heated steering wheel is otherwise operating correctly, and no DTCs are stored.
SSM73635_11_30_2
Service Bulletin/Repair Instructions
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
SA17TE-07 ISSUE
Service Bulletin/Repair Instructions
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635
SSM73202
Service Bulletin/Repair Instructions
Issue: The customer may express the concern that water is visible within the cabin, leaking within the front footwells of the vehicle.
SSM73487
Service Bulletin/Repair Instructions
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment).
SSM73622
Service Bulletin/Repair Instructions
Issue: After completing Q634 or Q627, the customer may report the clock is not displayed in the touchscreen, or freezes after start up, or displays a different time to that in the Instrument display.
SSM73635_11_23_2
Service Bulletin/Repair Instructions
Unable to activate telematics at PDI
SSM73640
Service Bulletin/Repair Instructions
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving over speed bumps or uneven road surfaces. Technicians have resolved the complaints by replacing front or rear anti-roll bar (ARB) bushes. Investigations into returned components by both JLR and component suppliers have not been able to identify causal factors for the original complaint.
LTB00955NAS3
Service Bulletin/Repair Instructions
The Air Conditioning (A/C) system may exhibit poor performance.
LTB00972NAS2
Service Bulletin/Repair Instructions
No air blowing through any of the cabin air vents may be evident, regardless of temperature or fan speed is selected.
SSM73641
Service Bulletin/Repair Instructions
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx.
SSM73068
Service Bulletin/Repair Instructions
Issue: Customers are reporting various squeaks & rattles or vibration noises from around the vehicle.
LTB00983NAS2
Service Bulletin/Repair Instructions
The front grille may become loose. Should this occur, a rattle may be heard, damage to the paint between the hood and the grille may occur, and/or the grille may protrude from the front of the vehicle.
LTB00510NAS2
Service Bulletin/Repair Instructions
The Auto Stop/Start system may be inoperative.
SSM73521
Service Bulletin/Repair Instructions
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
LTB01090NAS1
Service Bulletin/Repair Instructions
Steering column multifunction switch.
LTB01114NAS1
Service Bulletin/Repair Instructions
Windshield finisher loose.
LTB00837NAS3
Service Bulletin/Repair Instructions
Situation: A fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.
LTB01086NAS1
Service Bulletin/Repair Instructions
Situation: The keyless entry system lock function may not operate or operates intermittently.
SFCC-14SEP17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SSM73553
Service Bulletin/Repair Instructions
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
LTB01054NAS2
Service Bulletin/Repair Instructions
SITUATION: No/low airflow from the left and/or right 'B' pillar air vent(s) may be evident.
SSM73437
Service Bulletin/Repair Instructions
Issue: Vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
LTB01029NAS1
Service Bulletin/Repair Instructions
Situation: A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
SSM72683
Service Bulletin/Repair Instructions
Issue: 15-17MY LR Discovery Sport (L550) and 16-17MY RR Evoque (L538) customers may complain of a 'Squeal' or 'Squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. The complaint is most noticeable when vehicles are initially driven from cold start in cold ambient temperatures and the noise generally dissipates when the brakes have warmed up.
SSM73469
Service Bulletin/Repair Instructions
Issue: Customers require a rear screen replacement. Potential customer symptoms may include: *Poor radio reception. *Poor window demist/defrost.
LTB00696NAS6
Service Bulletin/Repair Instructions
SITUATION: The front overhead console sunglasses holder may not open/close.
SSM73446
Service Bulletin/Repair Instructions
Issue: L538 & L550 vehicles 14MY Onwards with Active Driveline may exhibit a buzzing type noise from the driveline which may be more noticeable at low speeds ie - cornering. This may or may not be accompanied by a 4WD error message displayed on the Instrument cluster message centre.
SSM72838
Service Bulletin/Repair Instructions
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?Variant Configuration? learn procedure during the software update. Error state 1: Rear screens stuck on Land Rover oval or black with backlight and IMC functional. Error state 2: Front screen showing Land Rover oval screen or black with backlight.
SSM73376
Service Bulletin/Repair Instructions
Customers may see a warning indicator illuminate on the IP (Instrument Pack) for low coolant level and coolant may be visible on the ground at the front area of the engine bay.
LTB01060NAS1
Service Bulletin/Repair Instructions
SITUATION: One or more power windows may be inoperative.
Q500NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) AND 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) WHERE AN IRREGULAR GEAR CHANGE OCCURS OR NEUTRAL IS SELECTED. ADDITIONALLY, DIAGNOSTIC TROUBLE CODE (DTC) P1758-62 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72326
Service Bulletin/Repair Instructions
Concern: L359 and L538, 12MY onwards with 2.0GTDi engines, a warning indicator may illuminate on the IP (Instrument Pack) for low coolant level and coolant visible on the ground at the front area of the engine bay. On inspection, the coolant leak is from the radiator.
LTB01055NAS1
Service Bulletin/Repair Instructions
SITUATION: A squeal noise may be evident from the rear brakes during light application of the brake pedal.
LTB01069NAS1
Service Bulletin/Repair Instructions
SITUATION: A reduction in Air Conditioning (A/C) performance may be evident.
Q634NAS2
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
SGI16-53.2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of Land Rover vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
SSM73378
Service Bulletin/Repair Instructions
Issue: Evoque or Discovery Sport 2.0L gasoline engines - the customer reports Check Engine Lamp. DTC P0316-00 is present, Misfire detected on start-up (First 1000 revolutions).
LTB01048NAS1
Service Bulletin/Repair Instructions
SITUATION: The left and right door mirror glass may not return to its previously set position following a reverse dip operation.
LTB01042NAS1
Service Bulletin/Repair Instructions
SITUATION: The fuel tank may be difficult to fill with fuel.
LTB01054NAS1
Service Bulletin/Repair Instructions
SITUATION: No/low airflow from the left and/or right 'B' pillar air vent(s) may be evident.
LTB00827NAS7
Service Bulletin/Repair Instructions
SITUATION: A ticking noise may be evident from the 'B' pillar area.
LTB00860NAS2
Service Bulletin/Repair Instructions
SITUATION: The Park Assist system may exhibit intermittent operation. During a semi-automated park assist manoeuver, the system may be cancelled half way through due to an object being detected within 30 cm of the side of the vehicle. The system will then output a continuous tone and the message 'Park Assist Cancelled' will be displayed on the Instrument Cluster.
LTB01019NAS1
Service Bulletin/Repair Instructions
SITUATION: The graphical towbar display may not be aligned to the physical towbar position.
SSM73358
Service Bulletin/Repair Instructions
Issue: Rear Camera replacement
SSM72793
Service Bulletin/Repair Instructions
ISSUE TOUCHSCREEN DIAGNOSTICS AND DTC B14AD-96 IS FLAGGED
LTB00927NAS2
Service Bulletin/Repair Instructions
PARKING AID SYSTEM MAY BE INOPERATIVE
SSM73296
Service Bulletin/Repair Instructions
DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
SSM73279
Service Bulletin/Repair Instructions
RATTLE OR TIZZ FROM WITHIN THE INTERIOR OF THE VEHICLE
SSM73246
Service Bulletin/Repair Instructions
Parking lines may dissapear after rear camera replacement.
SSM73247
Service Bulletin/Repair Instructions
SCR monitoring service app does not work correctly
LTB00830NAS2
Service Bulletin/Repair Instructions
Fuel gauge may read 'E' but tank is full
LTB00866NAS3
Service Bulletin/Repair Instructions
Rattle noise from second row seat area
SSM72131
Service Bulletin/Repair Instructions
Side door latch concern
SSM73158
Service Bulletin/Repair Instructions
Customer may receive call from their own phone number
LTB00837NAS2
Service Bulletin/Repair Instructions
Transmission leak, poor shift quality, and/or noise
LTB01005NAS2
Service Bulletin/Repair Instructions
Luggage compartment loadspace cover handle may may be broken
LTB01028NAS1
Service Bulletin/Repair Instructions
Incorrect symbols for 'Night Speed' and/or 'No Overtaking' may be displayed
SSM68097
Service Bulletin/Repair Instructions
Front wheel bearing may be contaminated
SSM73137
Service Bulletin/Repair Instructions
Issue: Customers are reporting that the front / rear tow hook chrome cover has poor retention after fitting.
SSM72679
Service Bulletin/Repair Instructions
Issue: Customer reports that the vehicle speed will not go above 44Mph (70Kph).
Q627NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required after covering the appropriate distance/time in service.
SGI17-03
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required after covering the appropriate distance/time in service.
LTB00990NAS2
Service Bulletin/Repair Instructions
Situation: Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking.
LTB01025NAS1
Service Bulletin/Repair Instructions
Situation: A scraping or wind noise may be heard and/or the underbody body splash shield may be loose/hanging down from the underside of the vehicle.
LTB00866NAS2
Service Bulletin/Repair Instructions
Situation: A 'rattle' noise may be evident from the second row seat area of the vehicle. This will occur when the second row seat is pushed fully back and the valance trim is in contact with the quarter panel trim.
LTB00878NAS2
Service Bulletin/Repair Instructions
Situation: A 'creak' noise may be evident from the second row seat area of the vehicle.
LTB00827NAS6
Service Bulletin/Repair Instructions
Situation: A 'tick' / 'creak' noise may be evident from the 'B' pillar area.
LTB01018NAS1
Service Bulletin/Repair Instructions
Situation: Vehicle acceleration may be interrupted by a delay/hesitation in transmission gear selection. A four-second delay in acceleration occurs when a fifth-gear downshift is requested when the accelerator pedal is in the depressed position at low vehicle speeds, during warm up when the ambient temperature is 39°F / 4°C and lower.
LTB00999NAS1
Service Bulletin/Repair Instructions
Situation: A 'rattle' noise may be evident from the front row seating center armrest.
SSM72771
Service Bulletin/Repair Instructions
Issue: Customers have complained that the voice recognition does not recognise their command using the ?say what they see/Say a Command? function. Accents and regional dialects are not being recognised.
SSM72972
Service Bulletin/Repair Instructions
Issue: Customers may experience InControl Touch Pro not displaying audio track artwork on the Touch Screen (TS) when using a Universal Serial Bus (USB) flash drive, Compact Disc (CD), external media storage device or Infotainment Master Controller (IMC) media library.
Q634NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
SGI16-53
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
SSM72558
Service Bulletin/Repair Instructions
New Remote Function Actuator (RFA) cannot communicate with SDD when programming as new
SSM73051
Service Bulletin/Repair Instructions
Issue: Customer has observed 'Check Engine Light' - also known as 'Engine Malfunction Indicator Lamp (MIL)' - illuminated in the instrument cluster & DTC P2096-00 and/or P2097-00 is evident in the PCM. A concern in the PCM diagnostic software has been discovered, which when combined with a specific customer drive cycle can lead to the false flagging of this DTC. Exhaust system leaks outside design specification can increase the likelihood of repeat failures.
LTB00846NAS2
Service Bulletin/Repair Instructions
Situation: The front and/or rear door interior trim panel(s) may become detached from the door.
LTB01022NAS1
Service Bulletin/Repair Instructions
Situation: A 'rattle' noise may be evident from the glovebox area. Upon further inspection, checking the glovebox results in no fault found.
LTB00820NAS2
Service Bulletin/Repair Instructions
SITUATION: THE HEAD UP DISPLAY (HUD) MAY TAKE A LONGER-THAN-EXPECTED PERIOD OF TIME TO DISPLAY IN HIGHER AMBIENT TEMPERATURES.
LTB00916NAS3
Service Bulletin/Repair Instructions
Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated. The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341.
LTB00998NAS1
Service Bulletin/Repair Instructions
Situation: A 'chirp' noise may be heard coming from the second row seat(s).
LTB01005NAS1
Service Bulletin/Repair Instructions
Situation: The luggage compartment loadspace cover handle flap may be broken and fail to return to the rest position.
SSM73026
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.
LTB00990NAS1
Service Bulletin/Repair Instructions
SITUATION: CORROSION MAY BE EVIDENT ON THE REAR BRAKE DISCS, WHICH MAY ALSO BE ACCOMPANIED BY A GRINDING NOISE AND/OR VIBRATION/JUDDER WHILE BRAKING.
LTB00696NAS5
Service Bulletin/Repair Instructions
SITUATION: THE FRONT OVERHEAD CONSOLE SUNGLASSES HOLDER MAY NOT OPEN/CLOSE.
SSM72977
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE IS DIFFICULT TO FILL WITH FUEL. (PREMATURE SHUT OFF OF THE GAS STATION PUMP).
LTB00888NAS2
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' / 'TIZZ' NOISE MAY BE EVIDENT FROM THE INSTRUMENT PANEL CENTER CONSOLE CENTER STACK AND THE NAVIGATION UNIT.
Q591NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE OVERHEAD SUNGLASSES HOLDER APPEARS TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS.
SSM72849
Service Bulletin/Repair Instructions
ISSUE ELECTRONIC TOLL TAGS MAY NOT BE READ CORRECTLY BY TOLL READERS ON VEHICLES WITH SOLAR ATTENUATING (IRR) GLASS. CAUSE. THIS MAY BE CAUSED BY NOT POSITIONING THE ELECTRONIC TOLL TAG PROPERLY IN THE INFRARED RADIATION REFLECTIVE (IRR) LAYER CUT OUT ON THE WINDSHIELD. .
LTB00972NA1
Service Bulletin/Repair Instructions
SITUATION: NO AIR BLOWING THROUGH ANY OF THE CABIN AIR VENTS MAY BE EVIDENT REGARDLESS OF WHICH FAN SPEED/SETTING IS SELECTED.
SSM72946
Service Bulletin/Repair Instructions
CONCERN: DISCOVERY SPORT (LC) 2015 & 2016MY & RANGE ROVER EVOQUE (LV) 2014MY ONWARDS FITTED WITH 9HP48 9-SPEED AUTOMATIC TRANSMISSION: RETAILERS REPORTING THESE VEHICLES ARE FLAGGING THE FOLLOWING (TCM) TRANSMISSION CONTROL MODULE DTCS P2545-86 AND/OR P2546-86 CODES DURING SDD DTC READ OR ON CUSTOMER CONCERN. SHOULD THERE BE OTHER TRANSMISSION RELATED FAULT CODES IN ADDITION THESE OTHER CODES SHOULD BE INVESTIGATED AND RESOLVED BEFORE PROCEEDING WITH THIS INSTRUCTION. ISSUE: TRANSMISSION CONTROL MODULE (TCMS) ARE BEEN REPLACED UNDER WARRANTY AND ON INVESTIGATION ON RETURNED PARTS HAVE FOUND WITH NO FAULT FOUND.
SSM72940
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (I.E. -40 DEGREES).
SSM72378
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER MAY SUGGEST THAT THE AUTONOMOUS EMERGENCY BRAKE (AEB) SYSTEM DOES NOT OPERATE AS EXPECTED.
SSM72939
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE 2ND ROW SEAT BACKREST HAS BEEN DAMAGED WHEN THE SEATS HAVE BEEN LOWERED IN ORDER TO EXTEND THE LUGGAGE SPACE.
LTB00986NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'TRANSMISSION FAULT' MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER.
SSM72905
Service Bulletin/Repair Instructions
ISSUE: LOW COOLANT WARNING ILLUMINATED IN INSTRUMENT CLUSTER (IC)
SSM72914
Service Bulletin/Repair Instructions
ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED ON.
SSM72876
Service Bulletin/Repair Instructions
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
SSM72874
Service Bulletin/Repair Instructions
ISSUE: RETAILERS ARE REPLACING FRONT WINDSCREEN WIPER MOTORS DUE TO PARK POSITION CONCERNS.
LTB00890NAS4
Service Bulletin/Repair Instructions
SITUATION: A 'SQUEAK' NOISE MAY BE EVIDENT FROM THE REAR OF THE VEHICLE WHILE DRIVING.
LTB00955NAS2
Service Bulletin/Repair Instructions
SITUATION: THE AIR CONDITIONING (A/C) SYSTEM MAY EXHIBIT POOR PERFORMANCE.
LTB00973NAS1
Service Bulletin/Repair Instructions
SITUATION: THE PASSIVE UNLOCK/LOCK FUNCTION IS INOPERATIVE AND THE ENGINE DOES NOT START. WHEN THIS OCCURS, THE USE OF THE EMERGENCY KEY BLADE IS NECESSARY TO UNLOCK THE VEHICLE AND THE EMERGENCY START PROCESS MUST BE FOLLOWED FOR THE ENGINE TO START.
SSM71278
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.
SSM72844
Service Bulletin/Repair Instructions
ISSUE: VEHICLE WILL NOT START
LTB00890NAS3
Service Bulletin/Repair Instructions
SITUATION: A 'SQUEAK' NOISE MAY BE EVIDENT FROM THE REAR OF THE VEHICLE WHILE DRIVING.
SSM72615
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP START UNAVAILABLE.
LTB00836NAS3
Service Bulletin/Repair Instructions
SITUATION: THE TAILGATE INTERIOR TRIM PANEL MAY BECOME DETACHED FROM THE TAILGATE DURING CLOSING.
SSM72817
Service Bulletin/Repair Instructions
ISSUE: AIR-CONDITIONING NOT WORKING AND FOUND TO HAVE NO OR AN INSUFFICIENT AMOUNT OF REFRIGERANT GAS IN THE SYSTEM. NO LEAKS ARE FOUND AND VEHICLE PASSES VACUUM/PRESSURE TEST DURING EVACUATION AND REFILL, SYSTEM THEN WORKS AS NORMAL AFTER REFRIGERANT REFILL.
SSM72820
Service Bulletin/Repair Instructions
ISSUE: RETAILERS HAVE REPORTED DIFFICULTIES WHEN ACTIVATING THE SECURE DIGITAL (SD) MEMORY CARD FOR INCONTROL TOUCH. DURING THE PRE-DELIVERY INSPECTION (PDI) PROCESS FOR VEHICLES FITTED WITH INCONTROL TOUCH, MULTIPLE CONCERNS HAVE BEEN IDENTIFIED BY RETAILERS REGARDING SD MEMORY CARD REGISTRATION FAILURES.
LTB00731NAS3
Service Bulletin/Repair Instructions
SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'.
LTB00939NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'KNOCK' NOISE MAY BE EVIDENT FROM THE FRONT SHOCK ABSORBER(S) WHEN DRIVING ON UNEVEN ROADS OR SPEED BUMPS.
LTB00929NAS2
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH A POWERED TAILGATE, THE TAILGATE LIFT STRUTS MAY NOT SUPPORT THE TAILGATE IN THE FULL OPEN POSITION.
LTB00955NAS1
Service Bulletin/Repair Instructions
SITUATION: THE AIR CONDITIONING (A/C) SYSTEM MAY EXHIBIT POOR PERFORMANCE.
LTB00956NAS1
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH HEATED SECOND ROW SEATING, A HARD 'LUMP' MAY BE FELT THROUGH THE SURFACE OF THE SECOND ROW SEAT CUSHION COVER WHILE SITTING ON THE SEAT
LTB00510NAS1
Service Bulletin/Repair Instructions
AUTO START/STOP MAY BE INOPERATIVE
SSM72751
Service Bulletin/Repair Instructions
THE DEPLOYABLE TOW HOOK FAILS TO LOCK IN EITHER THE STOWED OR DEPLOYED POSITION. RUNNING THE RECOVERY CYCLE FAILS TO RECOVER THE SYSTEM
LTB00923NAS1
Service Bulletin/Repair Instructions
SITUATION: THE LEADING EDGE OF THE SECOND ROW SEAT RAIL MAY CAUSE DISCOMFORT TO PASSENGERS IF CONTACTED WITH FORCE WHILE THE SEAT IS IN ITS REARMOST SETTING.
LTB00909NAS1
Service Bulletin/Repair Instructions
SITUATION: THE MESSAGE 2 WHEEL DRIVE ONLY, TRACTION REDUCED MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER. THERE MAY ALSO BE AN OIL SMELL IN THE VEHICLE CABIN.
LTB00911NAS1
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH ACTIVE DRIVELINE, THE MESSAGE 'TWO WHEEL DRIVE ONLY FAULT - TRACTION REDUCED' MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. DIAGNOSTIC TROUBLE CODES (DTC) P0745-92, P0942-92, P0C06-00, P18A5-64, U0001-82, U0001-83, U0001-87, U0037-81, U0037-82, U0037-83, U0037-87, AND U3000-49 MAY BE STORED IN THE ALL WHEEL DRIVE CONTROL MODULE (AWDCM)
LTB00916NAS2
Service Bulletin/Repair Instructions
SITUATION: A RATTLE NOISE MAY BE EVIDENT FROM THE ENGINE COMPARTMENT AND/OR THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED. THE DIAGNOSTIC TROUBLE CODE (DTC) THAT MAY BE LOGGED INCLUDE P0016, P0017, P0026, OR P0341.
SSM72676
Service Bulletin/Repair Instructions
ISSUE: ENGINE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED. P0132 STATUS 60 DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
SSM72584
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM.
SGI15-30 (ISSUE
Service Bulletin/Repair Instructions
VEHICLES MAY EXPERIENCE TOUCHSCREEN, RADIO, OR NAVIGATION ISSUES.
LTB00890NAS2
Service Bulletin/Repair Instructions
SQUEAK NOISE MAY BE HEARD FROM THE TAILGATE
LTB00896NAS1
Service Bulletin/Repair Instructions
POWERED TAILGATE MODELS MAY HAVE WATER ENTER THE LUGGAGE COMPARTMENT
SSM72579
Service Bulletin/Repair Instructions
REAR PARK AID MAY BE INOPERATIVE
SSM72629
Service Bulletin/Repair Instructions
AMBER PARK BRAKE WARNING LIGHT ILLUMINATED AFTER ABS MODULE UPDATE
SSM72628
Service Bulletin/Repair Instructions
VIBRATION OR BUZZ FROM DOOR SPEAKER
SSM72607
Service Bulletin/Repair Instructions
INCONTROL TOUCH CANNOT SWITCH SDARS CHANNELS
LTB00860NAS1
Service Bulletin/Repair Instructions
SITUATION: THE PARK ASSIST SYSTEM MAY EXHIBIT INTERMITTENT OPERATION. DURING A SEMI-AUTOMATED PARK ASSIST MANOEUVER, THE SYSTEM MAY BE CANCELLED HALF WAY THROUGH DUE TO AN OBJECT BEING DETECTED WITHIN 30 CM OF THE SIDE OF THE VEHICLE. THE SYSTEM WILL THEN OUTPUT A CONTINUOUS TONE AND THE MESSAGE 'PARK ASSIST CANCELLED' WILL BE DISPLAYED ON THE INSTRUMENT CLUSTER. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR.
LTB00889NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' / 'SQUEAK' NOISE MAY BE EVIDENT COMING FROM THE A-PILLAR AREA. CAUSE: THIS MAY BE CAUSED BY INADEQUATE E-COAT DRAINAGE OR WELD FLASH.
LTB00890NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'SQUEAK' NOISE MAY BE EVIDENT FROM THE REAR OF THE VEHICLE WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A CLASH CONDITION BETWEEN THE TAILGATE FINISHER AND INNER TAIL LAMP(S).
Q524NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE POLYVINYL CHLORIDE (PVC) TAPE INSTEAD OF ANTI-ABRASION TAPE HAS BEEN USED ON AN ENGINE BAY HARNESS. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72575
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. IN ADDITION THE CURRENT VEHICLE LOCATION INDICATOR WILL NOT LOCK ONTO THE CORRECT LOCATION ON THE MAP. CAUSE: SOFTWARE ERROR.
LTB00888NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' / 'TIZZ' NOISE MAY BE EVIDENT FROM THE INSTRUMENT PANEL CENTER CONSOLE CENTER STACK AND THE NAVIGATION UNIT. CAUSE: THIS MAY BE CAUSED BY INCOMPATIBLE MATERIALS INSTALLED AT THE MATING SURFACES.
LTB00827NAS2
Service Bulletin/Repair Instructions
SITUATION: A 'TICKING' NOISE MAY BE EVIDENT FROM THE B-PILLAR AREA. CAUSE: THIS MAY BE CAUSED BY THE B-PILLAR PANEL CLEARANCE BEING INCORRECT.
LTB00878NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' NOISE MAY BE EVIDENT FROM THE SECOND ROW SEAT AREA OF THE VEHICLE. CAUSE: THIS MAY BE CAUSED BY THE SECOND ROW SEAT TRACKS CONTACTING EACH OTHER AND EMITTING A 'CREAK' NOISE.
LTB00869NAS1
Service Bulletin/Repair Instructions
SITUATION: ONE OR MORE DOOR INTERIOR TRIM PANEL MAY APPEAR TO BE BUBBLING/DELAMINATING. CAUSE: THIS MAY BE CAUSED BY FAILURE OF THE ADHESIVE BETWEEN THE VINYL AND THE SUBSTRATE.
LTB00870NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Engine Does Not Re-Start or Flashing gear selector LED Indicator after selecting Neutral N During an ECKO stop
LTB00883NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM) CAUSE: THIS MAY BE CAUSED BY A PCM SOFTWARE ISSUE (CPU RESPONSE TIME ERROR DURING VEHICLE SHUTDOWN PROCEDURE).
LTB00866NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'RATTLE' NOISE MAY BE EVIDENT FROM THE SECOND ROW SEAT AREA OF THE VEHICLE. THIS WILL OCCUR WHEN THE SECOND ROW SEAT IS PUSHED FULLY BACK AND THE VALANCE TRIM IS IN CONTACT WITH THE QUARTER PANEL TRIM. CAUSE: THIS MAY BE CAUSED BY THE SECOND ROW SEAT OUTER HINGE MECHANISM COVER HAVING EXCESSIVE FREE PLAY AT THE REAR.
SSM72565
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT LOSS OF CLIMATE CONTROL IN HVAC SYSTEM AND/OR SEAT HEATING, WHICH IS DUE TO HVAC SOFTWARE COMMUNICATION ISSUES ON THE LIN BUS. THE COMMUNICATION CEASES UPON SHUTDOWN AND DOES NOT RECOVER UPON WAKE UP. SYMPTOMS INCLUDE: DTCS. HVAC BLOWER BECOMES INOPERATIVE BECAUSE THERE IS NO STEPPER CONTROL. NO LIN COMMUNICATION TO THE SEATS AND THEREFORE, NO CLIMATE SEAT CONTROL. CAUSE: HVAC SOFTWARE.
SSM72559
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & P2096-00 AND OR P2097- 00 IS EVIDENT IN THE PCM. ACTION: AS PER THE 'POSSIBLE CAUSE' LISTED IN TOPIX, THERE MAY BE AN AIR LEAK IN THE EXHAUST SYSTEM. CARRY OUT A LEAK CHECK OF THE EXHAUST SYSTEM AND FOLLOW THE ACTIONS AS DETAILED BELOW:
SSM72487
Service Bulletin/Repair Instructions
Range Rover vehicles TPMS valve performance - A number of instances have been reported where a loss of pressure in tyres has been observed with associated Tyre Pressure Monitoring System (TKPMS) warning messages. Customers and retailers have been unable to re-
LTB00865NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ROOF MOULDING MAY BE LOOSE / ADRIFT. CAUSE: THIS MAY BE CAUSED BY A FAILED BONDING PROCESS BETWEEN THE ROOF MOULDING STUD AND THE ROOF MOULDING.
SSM72548
Service Bulletin/Repair Instructions
ISSUE: THE GLASS RUN SEAL TUCKS IN NEAR THE 1. DOOR MIRROR ON L538 2. THE GLASS RUN SEAL TUCKS IN ON THE GLASS RUN LOWER CHANNEL ON L550 3. BOTH VARIANTS PRODUCE A SQUEAK WHEN THE WINDOW RAISE/LOWER FUNCTION IS OPERATED CAUSE: GLASS RUN SEAL LOOSES THE FLOCK AND THIS INCREASES THE FRICTION BETWEEN THE GLASS AND THE SEAL.
SSM72542
Service Bulletin/Repair Instructions
ISSUE: 2015 AND SOME 2016 LAND ROVER DISCOVERY SPORT MODELS MAY DISPLAY THE FOLLOWING ERROR MESSAGE ON THE TOUCH SCREEN DISPLAY WHEN ATTEMPTING TO USE THE NAVIGATION SYSTEM: AN ERROR HAS OCCURRED DURING SCREENIN OF SKINS/DEFAULT/SWF/NAVPOPUPGENERICSCREEN.SWF CAUSE: AUDIO HEAD UNIT SOFTWARE CONCERN.
LTB00846NAS1
Service Bulletin/Repair Instructions
SITUATION: THE FRONT AND/OR REAR DOOR INTERIOR TRIM PANEL(S) MAY BECOME DETACHED FROM THE DOOR. CAUSE: THIS MAY BE CAUSED WHEN THE LOAD APPLIED TO THE DOOR TRIM DURING DOOR CLOSURE EXCEEDS THE EXISTING CLIP CAPABILITY, CAUSING THE DOOR TRIM PANEL TO BECOME DETACHED. LANTERN CLIP PART NUMBER LR044885 HAS A HIGHER RETENTION VALUE AND IS TO BE FITTED TO THE AREAS WHERE THE EXTRA PULL OF FORCE IS EXERTED.
SSM72444
Service Bulletin/Repair Instructions
ISSUE INTERMITTENT OPERATION OF TAILGATE RELATED CIRCUITS REAR WIPER INTERMITTENT CHMSL (CENTRE HIGH MOUNTED STOP LAMP CAUSING DAB RADIO INTERFERENCE WHEN BRAKE PEDAL IS PRESSED) CAUSE POTENTIAL POOR EARTH STUD - G4D480B
SSM72531
Service Bulletin/Repair Instructions
ISSUE: SYMPTOM: - ENGINE MIL ILLUMINATED ON IPC. ROUGH IDLE, HESITATION AND/OR LOSS OF POWER. ONE OR MORE OF THE FOLLOWING DTCS MAY BE SET IN THE PCM: P008A, P008B, P2542. CAUSE: SUB-OPTIMAL PCM SOFTWARE CALIBRATION
LTB00837NAS1
Service Bulletin/Repair Instructions
SITUATION: A FLUID LEAK FROM THE TRANSMISSION, POOR SHIFT QUALITY, AND/OR TRANSMISSION NOISE MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY THE TRANSMISSION COVER GASKET HAVING BEEN DAMAGED DURING MANUFACTURE, ALLOWING TRANSMISSION FLUID TO LEAK.
LTB00845NAS1
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE MAY NOT UNLOCK WHEN USING THE SMART KEY. UPON FURTHER DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING VEHICLE SYMPTOMS: LOW OR HIGH RESISTANCE ON BOTH MS CAN LINES. PERMANENT OR INTERMITTENT FAILURES OF THE MS CAN. PERMANENT OR INTERMITTENT ISSUE WITH THE WINDOW SWITCH OPERATION. PERMANENT OR INTERMITTENT ISSUE WITH THE KEY FOB (UNABLE TO UNLOCK VEHICLE). PERMANENT OR INTERMITTENT CHARGING SYSTEM FAULTS. NOTE: THE CONDITION IS NORMALLY ONLY PRESENT ON VEHICLES THAT ARE NOT FITTED WITH A REAR SEAT MODULE. CAUSE: THIS MAY BE CAUSED BY CORROSION AT THE REAR SEAT MODULE CONNECTOR LOCATED IN THE REAR PASSENGER FOOTWELLS.
SSM72509
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTER AND DTCS P208B-00/P2BAE-00/P2BAF-00 STORED IN THE PCM (POWERTRAIN CONTROL MODULE) CAUSE: AIR IN THE SYSTEM.
Q495NAS2
Service Bulletin/Repair Instructions
SITUATION: A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: TOUCH SCREEN IS BLANK; POOR NAVIGATION SYSTEM FUNCTIONALITY; UNABLE TO TUNE HD® RADIO SUBSTATIONS; AUDIO SYSTEM DEFAULTS TO 'ON' UPON ENGINE START-UP, EVEN IF 'OFF' ON ENGINE SHUTDOWN; AND/OR SDARS DOES NOT RETAIN STATION PRESETS. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72481
Service Bulletin/Repair Instructions
ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2.2 OF THE INCONTROL TOUCH MAP UPDATER HAD THE ABOVE CONCERN.
LTB00836NAS2
Service Bulletin/Repair Instructions
SITUATION: THE TAILGATE INTERIOR TRIM PANEL MAY BECOME DETACHED FROM THE TAILGATE DURING CLOSING. CAUSE: THIS MAY BE CAUSED BY THE CLIPS NOT BEING FULLY ENGAGED DURING ASSEMBLY.
SSM72430
Service Bulletin/Repair Instructions
ISSUE THE TOUCH SCREEN ALSO KNOWN AS THE FRONT CONTROL DISPALY INTERFACE MODULE(FCDIM) IS TO DARK. THIS IS MORE NOTICABLE WHEN THE HOME SCREEN IS SELECTED. CAUSE SOFTWARE
Q499NAS2
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE ONE OR MORE OF THE FOUR FUEL TANK SHIELD BRACKETS MAY DISPLAY EXCESSIVE CORROSION. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-29
Service Bulletin/Repair Instructions
SERVICE ACTION Q499: EARLY-LIFE CORROSION TO BRACKETS WELDED TO FUEL TANK SHIELD - UPDATE A potential issue has been identified on 2015 model year Discovery Sport (L550) where one or more of the four fuel tank shield brackets may display excessive corrosion.
SSM72449
Service Bulletin/Repair Instructions
ISSUE: JLR HAVE RECIEVED A NUMBER OF REPORTS DETAILING CONCERN THAT THE PLANT FILLED ENGINE OIL OF THE 2.0GTDI ENGINE APPEARS TO BE CONTAMINATED. CAUSE: THE PLANT FILL OIL HAS AN ADDITIVE TO ENABLE LEAK DETECTION AT VALENCIA ENGINE PLANT (VEP). THIS ADDITIVE HAS NO EFFECT ON THE QUALITY OR FUNCTION OF THE OIL AND IT IS STANDARD THAT THE IT MAY APPEAR TO HAVE A SLIGHTLY RED OR PINK TINT (SEE ATTACHED PICTURE).
LTB00826NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'CLICK' NOISE MAY BE HEARD WHEN FULLY MOVING THE FRONT LEFT SEAT REARWARDS. CAUSE: THIS MAY BE CAUSED BY A REDUNDANT CLIP MOULDED INTO VALANCE CATCHING ON SEAT FRAME.
LTB00838NAS1
Service Bulletin/Repair Instructions
SITUATION: THE BATTERY MAY BE FLAT BATTERY AND/OR THE ENGINE MAY NOT START. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) STAYING AWAKE.
LTB00827NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'TICKING' NOISE MAY BE EVIDENT FROM THE B-PILLAR AREA. NOTE: AN ALLOWANCE EQUIVALENT APPROXIMATELY US$58.32 HAS BEEN ALLOCATED FOR LOCALLY SOURCING OF PAINT AND MATERIALS AND MAY BE CLAIMED USING 'ZZZ001'. CAUSE: THIS MAY BE CAUSED BY THE B-PILLAR PANEL CLEARANCE BEING INCORRECT.
LTB00829NAS1
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
SSM72418
Service Bulletin/Repair Instructions
ISSUE: WHEN ATTEMPTING TO COMPLETE THE PRE DELIVERY INSPECTION (PDI) APPLICATION USING SYMPTOM DRIVEN DIAGNOSTICS (SDD), YOU MAY BE INSTRUCTED THAT THE KEYLESS VEHICLE MODULE (KVM) SOFTWARE IS NOT AT THE CORRECT SOFTWARE LEVEL AND REQUIRES UPDATING. IF EXISTING MODULE PROGRAMMING IS THEN ATTEMPTED YOU MAY THEN PROMPTED THAT THE SOFTWARE LOADED TO THE MODULE IS LATER THAN SDD IS PROPOSING TO LOAD AND TO CONTACT RETAILER TECHNICAL SUPPORT. CAUSE: DURING THE PDI APPLICATION, SDD IS INCORRECTLY CHECKING THE KVM SOFTWARE LEVEL
LTB00836NAS1
Service Bulletin/Repair Instructions
SITUATION: THE TAILGATE INTERIOR TRIM PANEL MAY BECOME DETACHED FROM THE TAILGATE DURING CLOSING. CAUSE: THIS MAY BE CAUSED BY THE CLIPS NOT BEING FULLY ENGAGED DURING ASSEMBLY.
LTB00552NAS2
Service Bulletin/Repair Instructions
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00819NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'RATTLE' NOISE FROM THE UNDERSIDE OF THE VEHICLE MAY BE EVIDENT FROM THE EXHAUST SYSTEM HEAT SHIELD(S). CAUSE: THIS MAY BE CAUSED BY RETAINING FIXINGS HAVING BEEN DELETED DUE TO A CLASH WITH THE EXHAUST SYSTEM SILENCER MOUNTING BRACKET.
LTB00830NAS1
Service Bulletin/Repair Instructions
SITUATION: THE INSTRUMENT CLUSTER FUEL GAUGE MAY READ 'E' (EMPTY) BUT THE FUEL TANK IS UNABLE TO BE FILLED WITH 70 LITERS OF FUEL. CAUSE: THIS MAY BE CAUSED BY THE CALIBRATION OF THE FUEL GAUGE.
SSM71923
Service Bulletin/Repair Instructions
ISSUE: VISIBLE CRACK IN WINDSCREEN WITHIN THE AREAS OF THE TOP CORNERS. SEE ATTACHED PHOTOGRAPH. NO IMPACT DAMAGE VISIBLE. CAUSE: ENGINEERING IS INVESTIGATING THE ISSUE.
SSM72399
Service Bulletin/Repair Instructions
ISSUE: DURING VEHICLE DIAGNOSTIC/SERVICING CHECK-UP THE FOLLOWING DTC MAY BE REPORTED FOR THE POWER STEERING CONTROL MODULE (PSCM): '0000-00 [NO INFORMATION AVAILABLE] THERE IS NO CUSTOMER REPORTABLE SYMPTOM RELATED TO THIS DTC. CAUSE: THIS DTC HAS BEEN INCORRECTLY SET TO BE VISIBLE IN PRODUCTION SOFTWARE.
Q495NAS1
Service Bulletin/Repair Instructions
SITUATION: A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: TOUCH SCREEN IS BLANK; POOR NAVIGATION SYSTEM FUNCTIONALITY; UNABLE TO TUNE HD® RADIO SUBSTATIONS; AUDIO SYSTEM DEFAULTS TO 'ON' UPON ENGINE START-UP, EVEN IF 'OFF' ON ENGINE SHUTDOWN; AND/OR SDARS DOES NOT RETAIN STATION PRESETS. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-30
Service Bulletin/Repair Instructions
DESCRIPTION A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES:  TOUCH SCREEN IS BLANK;  POOR NAVIGATION SYSTEM FUNCTIONALITY;  UNABLE TO TUNE HD RADIO SUBSTATIONS;  AUDIO SYSTEM DEFAULTS TO 'ON' UPON ENGINE START-UP, EVEN IF 'OFF' ON ENGINE SHUTDOWN; AND/OR  SDARS DOES NOT RETAIN STATION PRESETS.
Q499NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE ONE OR MORE OF THE FOUR FUEL TANK SHIELD BRACKETS MAY DISPLAY EXCESSIVE CORROSION. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM 72352
Service Bulletin/Repair Instructions
ISSUE A NUMBER OF L550 DISCOVERY SPORT HEADLININGS HAVE BEEN SUPPLIED THAT MAY REQUIRE MODIFICATION TO ALLOW THE FITMENT OF THE FAN HARNESS, BY CUTTING OUT A SQUARE HOLE IN THE HEADLINING. CAUSE A MODIFICATION TO THE PART SPECIFICATION AFTER RELEASE.
SSM72387
Service Bulletin/Repair Instructions
ISSUE: RESIDUE BEING LEFT ON STEERING WHEEL WHEN TRANSPORTATION STEERING WHEEL COVER IS REMOVED. CAUSE: UNDER INVESTIGATION
SSM72164
Service Bulletin/Repair Instructions
ISSUE: A SMALL VOLUME OF 14 AND 15 MODEL YEAR (MY) EVOQUE (L538) AND 15MY DISCOVERY SPORT (L550) VEHICLES ARE FLAGGING THE FOLLOWING DTC CODES, WHICH ALL RELATE TO THE 9HP48 AUTOMATIC TRANSMISSION: P0795-04 P07E3-07 P0893-07 P07E0-07 P1758-62 CAUSE: DTC FLAGGING DUE TO A TCM SOFTWARE ERROR AND/OR ENGINE TORQUE ISSUE.
SSM72375
Service Bulletin/Repair Instructions
ISSUE: DISCOVERY SPORT (LC) 2015MY & RANGE ROVER EVOQUE (LV) 2014MY ONWARDS FITTED WITH 9HP48 9-SPEED AUTOMATIC TRANSMISSION: 1. WHEN REMOVING THE TRANSMISSION DEALERS ARE REPLACING THE FRONT STABILIZER BAR LINKS DUE TO THEM BEING DAMAGED CAUSE: INVESTIGATION ON RETURNED PARTS SHOW EVIDENT SIGNS OF EXCESSIVE ARTICULATION OF THE BALL JOINT. THE EXCESS ON ARTICULATION ALLOWS CONTACT BETWEEN BALL PIN AND BEARING CASE WHICH COMBINED WITH LOAD PULLS THE BALL OUT OF THE BEARING CASE.
SGI15-23
Service Bulletin/Repair Instructions
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) AND 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) WHERE AN IRREGULAR GEAR CHANGE OCCURS OR NEUTRAL IS SELECTED. ADDITIONALLY, DIAGNOSTIC TROUBLE CODE (DTC) P1758-62 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM).
SSM72372
Service Bulletin/Repair Instructions
ISSUE: RETAILERS ARE REPLACING HOOD/BONNET SEALS (SEE FIG.1 & 2 OF ATTACHED ILLUSTRATIONS) THAT ARE VISUALLY DIFFERENT BETWEEN LEFT AND RIGHT HAND SIDE. AFFECTED PART NUMBERS ARE: LR076984 LR076973 CAUSE: ONE SEAL APPEARS TO BE DAMAGED (FIG. 3) WHEN COMPARED TO THE OTHER (FIG. 4). IT APPEARS DEFORMED IN SHAPE, WITH WRINKLES/CREASES (FIG. 3).
Q489NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE THE FORWARD 4 X M10 FIXINGS (INBOARD AND OUTBOARD) AND THE REARWARD (INBOARD ONLY) FIXINGS OF THE SECOND ROW SEATS MAY HAVE RESIDUAL TORQUE BELOW THE MINIMUM SPECIFIED LIMIT. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-21
Service Bulletin/Repair Instructions
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015-2016 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES WHERE THE FORWARD 4 X M10 FIXINGS (INBOARD AND OUTBOARD) AND THE REARWARD (INBOARD ONLY) FIXINGS OF THE SECOND ROW SEATS MAY HAVE RESIDUAL TORQUE BELOW THE MINIMUM SPECIFIED LIMIT.
SSM 72268
Service Bulletin/Repair Instructions
ISSUE REPORTS HAVE BEEN RECEIVED OF USERS BEING UNABLE TO ACTIVATE A SECURE DIGITAL (SD) CARD, AS THEY EXPERIENCE A 'CONNECT ION ERROR ' WHEN USING THE INCONTROL TOUCH MAP UPDATER TOOL ON SYMPTOM DRIVEN DIAGNOSTIC (SDD). CAUSE THE SDD MACHINE HAS NOT BEEN ABLE TO COMMUNICATE TO THE SERVER DEDICATED FOR THE INCONTROL TOUCH MAP UPDATER TOOL .
LTB00801NAS1
Service Bulletin/Repair Instructions
SITUATION: THE POWER TAILGATE SWITCH MAY BE LOOSE/ADRIFT. CAUSE: THIS MAY BE CAUSED BY THE TAILGATE TRIM PRESSING BEING OUT OF TOLERANCE.
SSM72330
Service Bulletin/Repair Instructions
ISSUE: THE MESSAGE "RADAR SENSOR BLOCKED" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR "RADAR SENSOR BLOCKED" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE: "RADAR SENSOR BLOCKED" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMP POSTS, GUARD RAILS ETC., IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT.
SSM72325
Service Bulletin/Repair Instructions
ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE MISSING MESSAGE MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. CAUSE: SOFTWARE CALCULATION
SSM 72337
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER MAY COMPLAIN THAT THEY CANNOT TUNE TO THE HD RADIO SUB-CHANNELS WITH HD RADIO TURNED ON. CAUSE: AUDIO HEAD UNIT SOFTWARE CONCERN.
SSM 72343
Service Bulletin/Repair Instructions
ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE IS NOT AN ONSCREEN MESSAGE TO CONFIRM THE ACTIVATION HAS BEEN COMPLETED SUCCESSFULLY. CAUSE: A NEW VERSION OF THE INCONTROL TOUCH MAP UPDATER WAS RELEASED IN SDD 142.03. WHEN USING THE NEW VERSION FOR THE FIRST TIME IT MAY NOT DISPLAY A CONFIRMATION MESSAGE ADVISING THE ACTIVATION OF THE SD CARD HAS BEEN SUCCESSFUL.
SSM 72328
Service Bulletin/Repair Instructions
ISSUE: POWERED TAILGATE STRUTS ARE BEING REPLACED AND FURTHER ANALYSIS BY ENGINEERING IS REQUIRED TO UNDERSTAND THE FAILURES. CAUSE: ROUTE CAUSE IS UNDER INVESTIGATION AND FAILED PARTS ARE REQUIRED FOR ANALYSIS
SSM72324
Service Bulletin/Repair Instructions
ISSUE: NEW VEHICLES ARRIVING AT PORTS OR RETAILERS ARE BEING REPORTED TO HAVE DAMAGE BUT WITHOUT SUFFICIENT INFORMATION TO UNDERSTAND THE CONCERN. CAUSE: MORE INFORMATION IS REQUIRED TO BETTER UNDERSTAND THE ISSUE TO SUPPORT INVESTIGATION AND RECTIFICATION.
SSM72299
Service Bulletin/Repair Instructions
ISSUE: REPLACEMENT OF THE TAILGATE LAMP ASSEMBLY WHEN THE REVERSE BULB(S) DOES NOT ILLUMINATE. CAUSE: MICROCAT LOW LEVEL REPAIR NOT AVAILABLE AS A SEPARATE PART FOR L550 BUT IS AVAILABLE FOR FREELANDER2 (L359) AND EVOQUE (L538).
SSM72301
Service Bulletin/Repair Instructions
ISSUE: A SQUEAK OR RATTLE NOISE MAY BE HEARD COMING FROM THE SECOND ROW SEAT AREA. CAUSE: THIS MAY BE CAUSED BY THE SECOND ROW SEAT FRAME TO BODY MOUNTING BOLTS ONLY BEING TIGHTENED TO THE MINIMUM SPECIFIED LIMIT AND REQUIRE LUBRICATION OF THE SEAT TRACK LOCATING PINS AND ADDITIONAL TIGHTENING OF THE MOUNTING BOLTS TO PREVENT A NOISE CONCERN.
SSM72300
Service Bulletin/Repair Instructions
ISSUE: INSTRUMENT CLUSTER DISPLAYS AEB INITIALIZING MESSAGE (IMAGE PROCESSING MODULE A (IPMA) - DTC C1001-49 FLAGGED). CAUSE: DTC RECORDING STRATEGY IS TOO SENSITIVE.
Q484 UPS4815-1BN
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES (SE AND HSE VARIANTS ONLY) WHERE THE 'SPORT' TAILGATE BADGE MAY BE MISSING. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-17
Service Bulletin/Repair Instructions
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) VEHICLES (SE AND HSE VARIANTS ONLY) WHERE THE 'SPORT' TAILGATE BADGE MAY BE MISSING.
SSM72286
Service Bulletin/Repair Instructions
ISSUE B1412-96 BEING FLAGGED IN THE GATEWAY MODULE CAUSE UNDER INVESTIGATION.
SSM72280
Service Bulletin/Repair Instructions
ISSUE: VARIANCE IN THE LENGTH OF DISCOVERY SPORT TOW BAR ELECTRICAL HARNESSES ON THE FOLLOWING PARTS: VPLCT0155 VPLCT0132 VPLCT0156 VPLCT0133 VPLCT0157 VPLCT0134 CAUSE: JLR ENGINEERING ARE INVESTIGATING.
SSM72275
Service Bulletin/Repair Instructions
ISSUE SD CARD FAILS ACTIVATION PROCESS CAUSE PROCESS VARIATION IN THE ACTIVATION
SSM 72263
Service Bulletin/Repair Instructions
ISSUE: WHEN A NEW MAP UPDATE IS RELEASED FOR THE INCONTROL TOUCH SYSTEM, USERS MAY NOT BE ABLE TO COMPLETE THE MAP UPDATE ON THE SECURE DIGITAL (SD) CARD. CAUSE: WHEN THE SD CARD WAS ACTIVATED, THE USER SELECTED THE INCORRECT VEHICLE BRAND INCONTROL TOUCH MAP UPDATER TOOL .
SSM72203
Service Bulletin/Repair Instructions
ISSUE INCORRECT VIN DISPLAYED IN THE NAVIGATION DISPLAY. CAUSE VIN NUMBER HAS BEEN INCORRECTLY ENTERED WHEN MANUALLY PROCESSING.
SSM72234
Service Bulletin/Repair Instructions
ISSUE 1. NAVIGATION SYSTEM FAILS TO READ THE SD CARD CAUSE 1. SD CARD LOCKED SEE ATTACHMENT. 2. SD CARD INSTALLED IN THE INCORRECT ORIENTATION SEE ATTACHMENT.
SSM72242
Service Bulletin/Repair Instructions
ISSUE AIR CONDITIONING NOT WORKING (1234YF SYSTEM) FOUND TO HAVE NO OR INSUFFICIENT AMOUNT OF REFRIGERANT GAS IN THE SYSTEM. NO LEAKS ARE FOUND AND VEHICLE PASSES VACUUM / PRESSURE TEST DURING EVACUATION AND REFILL, SYSTEM THEN WORKS AS REFILL. CAUSE DURING INITIAL EVACUATION PROCESS WITHIN THE FACTORY SMALL PIECES OF DEBRIS MAY BE DRAWN INTO THE SCHRADER VALVE EVACUATION PORTS, THIS CAN PREVENT THE VALVE FROM CLOSING CORRECTLY OR DAMAGES THE SEAL ALLOWING THE REFRIGERANT GAS (PLEASE SEE ATTACHMENT FOR EXAMPLES)
LTB00692NAS2
Service Bulletin/Repair Instructions
SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES
SSM72214
Service Bulletin/Repair Instructions
ISSUE BLIND SPOT MONITORING INOPERATIVE WITH THE FOLLOWING DTCS LOGGED: U0010 - 87 MISSING MESSAGE. U1A00 - 88 PRIVATE NETWORK OFF BUS. CAUSE SIDE OBJECT DETECTION LEFT/RIGHT - SODL AND SODR NOT CONFIGURED.
SSM 72235
Service Bulletin/Repair Instructions
ISSUE CUSTOMERS MAY REPORT THE PASSENGER MIRROR DOES NOT RETAIN MEMORY SETTINGS FOR REVERSE DIP. CAUSE THE STRATEGY FOR DISCOVERY SPORT HAS BEEN CHANGED FROM PREVIOUS VEHICLE LINES AND WILL BECOME THE STRATEGY FOR FUTURE VEHICLE LINES OF JLR.
SSM37861
Service Bulletin/Repair Instructions
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
SSM72176
Service Bulletin/Repair Instructions
ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI. CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE CLAIMED AS PER WARRANTY POLICY.
LTB00731NAS1
Service Bulletin/Repair Instructions
SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER.
SSM72165
Service Bulletin/Repair Instructions
: ISSUE: THE HEATING SYSTEM IS ERRATIC IN ITS OPERATION CAUSE: LOST CALIBRATION
SSM72205
Service Bulletin/Repair Instructions
ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET
SSM72193
Service Bulletin/Repair Instructions
ISSUE: TAILGATE LAMP WATER INGRESS/CONDENSATION CAUSE: THE LAMP(S) ARE OPEN BACK AND SEAL AGAINST THE TAILGATE THUS ANY POTENTIAL WATER INGRESS CAN FILTER THROUGH THE LAMP CAVITY AND REPLACING OF THE LAMP(S) WILL NOT CURE THE CONDITION.
SSM72188
Service Bulletin/Repair Instructions
ISSUE: AN AUDIBLE TIS IS EXPERIENCED FROM THE DOOR TRIM AREA WHEN THE AUDIO IS SWITCHED ON. CAUSE: THE PLASTIC TAB, USED TO HOLD THE PROTECTIVE CASING ON FOR TRANSPORT, HAS BROKEN AND REQUIRES REMOVAL AS THIS CAN CAUSE VIBRATION.
SSM71862
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
SSM72175
Service Bulletin/Repair Instructions
ISSUE: ON A SMALL NUMBER OF L538 EVOQUE AND L550 DISCOVERY SPORT VEHICLES (14 AND 15 MODEL YEAR), DTC P0936-64 MAY BE STORED IN THE TCM. CAUSE: INTERNAL TRANSMISSION DIAGNOSTICS HAVE BEEN TRIGGERED.
SSM72162
Service Bulletin/Repair Instructions
ISSUE: VEHICLES FITTED WITH 2.0GTDI ENGINE. COOLANT PUMP LEAKS FROM WEEP CHAMBER. (SEE ATTACHED PICTURE)
SSM72160
Service Bulletin/Repair Instructions
ISSUE: NAVIGATION SD CARD FAILS TO INITIALISE CAUSE: POSSIBLE INCORRECT SD CARD OR INCORRECT VERSION OF THE UPDATE TOOL
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.