SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Vehicle report
2017 LAND ROVER DISCOVERY SPORT
Service bulletins
230 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TUCC_FEB2026_22
Other
GTDI BRAZED TURBOCHARGER CRACK EXTENDED WARRANTY
D085 - 02FEB26
Service Bulletin/Repair Instructions
GTDI Brazed Turbocharger Crack Extended Warranty
SSM76386 - 29AUG25
Other
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
TUCC_JUN2025_57
Other
There is a knocking type noise from the front of the vehicle while driving on rough roads.
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
SSM76301 - 11JUN25
Other
Front Stabilizer Bar Link - Noisy
NAS25.05.005 - 19MAY25
Other
Turbocharger Class Action Preliminary Settlement
TUCC_MAY2025_28
Other
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
SSM76313 - 25APR25
Other
Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
SSM76301 - 07APR25
Other
Front Stabilizer Bar Link - Noisy
MRC_H419_N725_MAR2025_43
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
Other
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
NAS25.02.003
Service Bulletin/Repair Instructions
NGI Infotainment Class Action Settlement
SFCC_FEB2025_25
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Other
Infotainment Master Controller (IMC) Extended Warranty
N735
Service Bulletin/Repair Instructions
InControl Touch Pro Wired Update
N769
Service Bulletin/Repair Instructions
Infotainment Master Controller (IMC) Extended Warranty
Discovery_N881_17JAN25
Other
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
BIG5JAN24_27
Service Bulletin/Repair Instructions
POTENTIAL MANUFACTURING ISSUE WITH REPLACEMENT THERMOSTATS.
SFCC_JAN2024_41
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
NAS23.12.001
Service Bulletin/Repair Instructions
Potential manufacturing issue with AJ126 engines.
SFCC_DEC2023_32
Service Bulletin/Repair Instructions
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
Service Bulletin/Repair Instructions
The sunglass holder wonât open or does not operate correctly
SSM75939
Service Bulletin/Repair Instructions
PDC Park distance control no volume
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76039
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76022
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM75153
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SSM75153ATT1
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SSM75153ATT2
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75951
Service Bulletin/Repair Instructions
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75871
Service Bulletin/Repair Instructions
Tailgate not closing when opened using the passive entry
SSM75908
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75824
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75618
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM75848
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75848ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75808
Service Bulletin/Repair Instructions
COOLANT LEVEL LOW WARNING MESSAGE
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_38
Service Bulletin/Repair Instructions
A customer may report that the load through center seat does not fold properly
SFCC_APR2022_40
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.
SSM75724
Service Bulletin/Repair Instructions
ENGINE MISFIRE OR ROUGH RUNNING
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_41
Service Bulletin/Repair Instructions
A customer may report that the load through center seat does not fold properly.
SFCC_MAR2022_43
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75666
Service Bulletin/Repair Instructions
HVAC taking longer than expected to warm the cabin in cold environments.
LTB01090NAS2
Service Bulletin/Repair Instructions
THE LIGHTING CONTROL SWITCH AND/OR THE WIPER CONTROL SWITCH MAY NOT OPERATE OR OPERATES INTERMITTENTLY.
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75643
Service Bulletin/Repair Instructions
Massage Seat PIVI Screen Button â Greyed Out
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SSM75635
Service Bulletin/Repair Instructions
Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75620
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
IC TP 21B
Service Bulletin/Repair Instructions
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_SEP2021_24
Service Bulletin/Repair Instructions
WIFI NETWORKS NOT FOUND
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
LTB01285NAS2
Service Bulletin/Repair Instructions
NOISE FROM FRONT SUSPENSION
SSM75463
Service Bulletin/Repair Instructions
MIL ILLUMINATED
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_36
Service Bulletin/Repair Instructions
Judder/vibration at low speed when turning.
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SSM75469
Service Bulletin/Repair Instructions
Accessory Fit Roof Rail Trim(s)/ Cap(s) Not Correctly Fitted Causing Poor Appearance
SSM75469ATT
Service Bulletin/Repair Instructions
Accessory Fit Roof Rail Trim(s)/ Cap(s) Not Correctly Fitted Causing Poor Appearance
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_MAY2021_47
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SSM75411
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75411ATT
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75416
Service Bulletin/Repair Instructions
Update Apple Carplay Navigation Voice Guidance Not Heard
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_APR2021_32
Service Bulletin/Repair Instructions
There is a noise from the vehicle while driving.
SFCC_APR2021_42
Service Bulletin/Repair Instructions
A customer may report that the roof molding is damaged and requires replacement.
SFCC_APR2021_44
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_45
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_43
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
LTB00552NAS3
Service Bulletin/Repair Instructions
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
SFCC_JAN2021_31
Service Bulletin/Repair Instructions
The Check Engine MIL is illuminated.
SFCC_JAN2021_42
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
LTB00766NAS5
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
LTB00865NAS3
Service Bulletin/Repair Instructions
ROOF MOLDING LOOSE/ADRIFT
SFCC_NOV2020_48
Service Bulletin/Repair Instructions
A customer may report that the interior tailgate trim panel is coming loose.
SSM75037
Service Bulletin/Repair Instructions
Front and Rear Park aid & Park assist unavailable.
SFCC_OCT2020_44
Service Bulletin/Repair Instructions
A customer may report that the interior tailgate trim panel is coming loose.
SFCC_SEP2020_4
Service Bulletin/Repair Instructions
There is a noise or judder when turning at low speeds from the Active Driveline.
SFCC Jul20_26
Service Bulletin/Repair Instructions
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SSM74895
Service Bulletin/Repair Instructions
Corrosion in EJB (Engine Junction Box)
SSM74892
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SFCC_JUN2020_19
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle.
SFCC_JUN2020_21
Service Bulletin/Repair Instructions
There is a noise when turning. There is a judder/vibration when turning.
SFCC_MAY2020_27
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair.
SSM74813
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the 'Browse' and 'Track' list tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
SSM74796
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the Instrument Panel, and is unable to start the vehicle. No associated DTCâs flagged.
SSM74796_Attach
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the Instrument Panel, and is unable to start the vehicle. No associated DTCâs flagged.
SSM74779
Service Bulletin/Repair Instructions
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG21
Service Bulletin/Repair Instructions
The engine idle is surging following a previous repair.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
NAS20.03.013
Service Bulletin/Repair Instructions
LAND ROVER KEY AND LOCK PARTS / WINDSHIELD AVAILABILITY STATUS
LTB00836NAS7
Service Bulletin/Repair Instructions
The tailgate interior trim panel may become detached from the tailgate during closing.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
LTB01230NAS2
Service Bulletin/Repair Instructions
THIRD ROW SEATS MAY NOT LATCH IN UPRIGHT POSITION.
NAS19.12.017
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which do not display the massage seat control screen when the soft key is selected.
SSM74599
Service Bulletin/Repair Instructions
Inconsistent Bluetooth connectivity for customers following an Android or Apple operating software (OS) update.
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
SFCC_NOV19_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
LTB00827NAS10
Service Bulletin/Repair Instructions
TICKING NOISE B-PILLAR
SSM74591
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_27
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_28
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74588
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74568
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74568Att
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74569
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.
SSM74569Att
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.
SSM74446
Service Bulletin/Repair Instructions
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.
NAS19.09.013
Service Bulletin/Repair Instructions
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
SFCC_SEP19_Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0.
SFCC Slide26
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM73927
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
LTB01009NAS6
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
LTB01198NAS2
Service Bulletin/Repair Instructions
The Gesture Tailgate may unintentionally open when the vehicle is stationary and the key is in range.
SSM73369
Service Bulletin/Repair Instructions
Issue: Exterior rear view mirrors are being replaced unnecessarily.
LTB01200NAS1
Service Bulletin/Repair Instructions
Distortion/vibration may be evident from a front door speaker.
SFCC-14JUN18-15-
Service Bulletin/Repair Instructions
A Customer may report that the gesture tailgate unintentionally opens when the vehicle is stationary and smart key is within range.
SSM73548
Service Bulletin/Repair Instructions
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.
LTB01052NAS1
Service Bulletin/Repair Instructions
On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift.
SSM73920
Service Bulletin/Repair Instructions
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
LTB01060NAS2
Service Bulletin/Repair Instructions
One or more power windows may be inoperative.
LTB01198NAS1
Service Bulletin/Repair Instructions
The Hands-Free Tailgate may unintentionally open when the vehicle is stationary and the key is in range.
SSM73619
Service Bulletin/Repair Instructions
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
SSM73902
Service Bulletin/Repair Instructions
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay.
SSM73731
Service Bulletin/Repair Instructions
Issue: Drivers Airbag Module (DAB) replacement procedure differs between pre and post 17.75 MYNAS spec Discovery Sport Vehicles
SGI18-05
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, the latest Powertrain Control Module (PCM) software has introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
SFCC-11JAN18 Att
Service Bulletin/Repair Instructions
A Customer may report the ambient air temperature display is incorrect.
LTB00983NAS2
Service Bulletin/Repair Instructions
The front grille may become loose. Should this occur, a rattle may be heard, damage to the paint between the hood and the grille may occur, and/or the grille may protrude from the front of the vehicle.
SFCC-09NOV17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SFCC-14SEP17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SGI17-33
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the exterior 'A' pillar windshield moulding seals may come loose. Affected vehicles already in the hands of customers should be updated at the next available opportunity.
SGI17-30
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range have been manufactured away from process where a front fender has been installed without air flow ducts. Investigations have identified that the air ducts are required to aid brake cooling and therefore, where customers are using their vehicle enthusiastically, an increase in pedal travel after repeated high speed stops may be experienced.
SSM72852
Service Bulletin/Repair Instructions
ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THERE IS NO RESPONSE FROM TOUCH SCREEN AND AUDIO OUTPUT REMAINS DISTORTED.
LTB01030NAS2
Service Bulletin/Repair Instructions
SITUATION: A SQUEAK AND/OR RUBBING NOISE FROM THE FRONT RIGHT OF THE VEHICLE WHILE DRIVING MAY BE EVIDENT.
SSM73296
Service Bulletin/Repair Instructions
DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
SSM73299
Service Bulletin/Repair Instructions
TCU FAILS ACTIVATION DTC U2109-09
SSM73291
Service Bulletin/Repair Instructions
TCM DTCS P2545-86 AND/OR P3546 CODES STORED
SFCC_09MAR
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
Q631NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE A 'CREAK' NOISE MAY BE EVIDENT DUE TO CONTACT BETWEEN THE INNER AND OUTER TRACK ON THE INBOARD SIDE OF THE SECOND ROW SEAT FRAME.
LTB00820NAS2
Service Bulletin/Repair Instructions
SITUATION: THE HEAD UP DISPLAY (HUD) MAY TAKE A LONGER-THAN-EXPECTED PERIOD OF TIME TO DISPLAY IN HIGHER AMBIENT TEMPERATURES.
Q631NAS2
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE A 'CREAK' NOISE MAY BE EVIDENT DUE TO CONTACT BETWEEN THE INNER AND OUTER TRACK ON THE INBOARD SIDE OF THE SECOND ROW SEAT FRAME.
Q637 UPS7716-4BN
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON THE ONE VEHICLE WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE A REPLACEMENT BATTERY HAS BEEN FITTED WITHOUT THE REQUIRED USA LEGAL LABEL.
LTB00990NAS1
Service Bulletin/Repair Instructions
SITUATION: CORROSION MAY BE EVIDENT ON THE REAR BRAKE DISCS, WHICH MAY ALSO BE ACCOMPANIED BY A GRINDING NOISE AND/OR VIBRATION/JUDDER WHILE BRAKING.
LTB00696NAS5
Service Bulletin/Repair Instructions
SITUATION: THE FRONT OVERHEAD CONSOLE SUNGLASSES HOLDER MAY NOT OPEN/CLOSE.
SSM72961
Service Bulletin/Repair Instructions
ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING.
SSM72977
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE IS DIFFICULT TO FILL WITH FUEL. (PREMATURE SHUT OFF OF THE GAS STATION PUMP).
SSM72962
Service Bulletin/Repair Instructions
ISSUE: THE FOLLOWING MESSAGE WILL BE DISPLAYED - PARKING AID NOT AVAILABLE PLEASE CONSULT YOUR DEALER, AFTER A TOWBAR HAS BEEN FITTED. VEHICLE ACCESSORY FITTING INSTRUCTIONS ALREADY REFLECT THE CORRECT INSTALLTION METHODS.
SSM72972
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CONTROLLER (IMC) MEDIA LIBRARY.
SSM72849
Service Bulletin/Repair Instructions
ISSUE ELECTRONIC TOLL TAGS MAY NOT BE READ CORRECTLY BY TOLL READERS ON VEHICLES WITH SOLAR ATTENUATING (IRR) GLASS. CAUSE. THIS MAY BE CAUSED BY NOT POSITIONING THE ELECTRONIC TOLL TAG PROPERLY IN THE INFRARED RADIATION REFLECTIVE (IRR) LAYER CUT OUT ON THE WINDSHIELD. .
SSM72940
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (I.E. -40 DEGREES).
SSM72378
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER MAY SUGGEST THAT THE AUTONOMOUS EMERGENCY BRAKE (AEB) SYSTEM DOES NOT OPERATE AS EXPECTED.
SSM72939
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE 2ND ROW SEAT BACKREST HAS BEEN DAMAGED WHEN THE SEATS HAVE BEEN LOWERED IN ORDER TO EXTEND THE LUGGAGE SPACE.
LTB00986NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'TRANSMISSION FAULT' MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER.
SSM72905
Service Bulletin/Repair Instructions
ISSUE: LOW COOLANT WARNING ILLUMINATED IN INSTRUMENT CLUSTER (IC)
SSM72914
Service Bulletin/Repair Instructions
ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED ON.
SSM72876
Service Bulletin/Repair Instructions
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
SSM72874
Service Bulletin/Repair Instructions
ISSUE: RETAILERS ARE REPLACING FRONT WINDSCREEN WIPER MOTORS DUE TO PARK POSITION CONCERNS.
SSM72883
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE INCONTROL TOUCH PRO FEATURES MAY NOT FUNCTION AS EXPECTED. THIS INCLUDES CD PLAYER PERFORMANCE, SCREEN RESET ISSUES - NOT BE ABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK, HAVE TO USE THE SOFT KEY OR STEERING WHEEL KEY TO COMPLETE THE ACTION, VOICE COMMAND REPEATED TWICE. MISSING AUDIO FOR FM AFTER STARTUP, RECOVERED AFTER SOURCE CHANGE. PHONE ISSUES
Q612NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED.
SGI16-29
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED IN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED.
SSM71278
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.
SSM72844
Service Bulletin/Repair Instructions
ISSUE: VEHICLE WILL NOT START
SSM72838
Service Bulletin/Repair Instructions
ISSUE: DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE VARIANT CONFIGURATION LEARN PROCEDURE DURING THE SOFTWARE UPDATE. ERROR STATE 1: REAR SCREENS STUCK ON LAND ROVER OVAL OR BLACK WITH BACKLIGHT AND IMC FUNCTIONAL. ERROR STATE 2: FRONT SCREEN SHOWING LAND ROVER OVAL SCREEN OR BLACK WITH BACKLIGHT.
SSM72584
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. A CONCERN IN THE PCM DIAGNOSTIC SOFTWARE HAS BEEN DISCOVERED, WHICH WHEN COMBINED WITH A SPECIFIC CUSTOMER DRIVE CYCLE CAN LEAD TO THE FALSE FLAGGING OF THIS DTC. EXHAUST SYSTEM LEAKS OUTSIDE DESIGN SPECIFICATION CAN INCREASE THE LIKELIHOOD OF REPEAT FAILURES. (JLR HAVE RECOGNISED THAT THE SUPPLIED LEAK CHECK EQUIPMENT DOES NOT FIT ON CERTAIN LC - DISCOVERY SPORT EXHAUST TAIL PIPES. A SOLUTION IS BEING SOURCED).
LTB00876NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Both Keys Locked In Vehicle
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.