SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76411 - 10MAR26
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
TUCC_DEC2025_39
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
JLRTB02023NAS3 RESCINDED
MIL Illuminated.
SSM76386 - 29AUG25
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
TUCC_JUN2025_57
There is a knocking type noise from the front of the vehicle while driving on rough roads.
TUCC_JUN2025_46
MIL on Instrument cluster.
SSM76301 - 11JUN25
Front Stabilizer Bar Link - Noisy
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_22
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
SSM76301 - 07APR25
Front Stabilizer Bar Link - Noisy
MRC_H419_N725_MAR2025_43
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76280
JLR Engineering investigations have identified that customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
NAS25.02.003
NGI Infotainment Class Action Settlement
SFCC_FEB2025_25
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Infotainment Master Controller (IMC) Extended Warranty
N735
InControl Touch Pro Wired Update
N769
Infotainment Master Controller (IMC) Extended Warranty
Discovery_N881_17JAN25
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
SSM76173
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
SSM76166
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SSM76149
Fuel Pump Driver Module Inoperative
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
SFCC_SEP2024_43
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
SFCC_SEP2024_52
A customer may report that the windshield wipers stop up on the windshield when turned off.
SFCC_JUL2024_41
Low coolant light on or smell of coolant from engine area.
SFCC_JUN2024_45
Low coolant light on or smell of coolant from engine area.
SFCC_MAR2024_72
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
SFCC_JAN2024_41
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_DEC2023_32
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_30
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_40
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_50
There is moisture inside the headlamp lens
SSM75814
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_45
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
The sunglass holder wonât open or does not operate correctly
SSM75939
PDC Park distance control no volume
SFCC_AUG2023_46
Lack of power, MIL on.
SSM75724
MISFIRE OR ROUGH RUNNING
SSM75724ATT
MISFIRE OR ROUGH RUNNING
SSM76039
Vehicle Will Not Charge
SFCC_JUN2023_46
A customer may report that the front or rear door latch does not operate as expected.
SSM76022
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM75771
Engine knocking noise post service engine replacement - incorrect fuel injector installation.
SSM75153
Creaking Type Noise When Steering
SSM75153ATT1
Creaking Type Noise When Steering
SSM75153ATT2
Creaking Type Noise When Steering
SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75963
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75951
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Customer reports, Engine Light is on and engine running rough.
SSM75930
ENGINE MISFIRE
SSM75871
Tailgate not closing when opened using the passive entry
SSM75918
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75908
Malfunction Indicator Lamp
SSM75825
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SFCC_OCT2022_24
SOS Limited Availability or SOS Not available warning message displayed
SFCC_OCT2022_34
Customer reports that low coolant lamp on, coolant leak.
SSM75824
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75618
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_30
Message center displays âCoolant Level Lowâ warning message.
SFCC_SEP2022_31
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_SEP2022_37
Suspension Warning Displayed On Instrument Cluster
SSM75848
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75848ATT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_AUG2022_35
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_37
Customer reports coolant level low message on dash or a coolant leak.
SSM75808
COOLANT LEVEL LOW WARNING MESSAGE
SFCC_JUN2022_32
Driveline Noise or Vibration
SSM75708
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SFCC_MAY2022_18
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75744
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SFCC_APR2022_17
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_38
A customer may report that the load through center seat does not fold properly
SFCC_APR2022_40
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.
SFCC_MAR2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_41
A customer may report that the load through center seat does not fold properly.
SFCC_MAR2022_43
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.
SFCC_FEB2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_38
Charge warning light on, MIL light
SSM75666
HVAC taking longer than expected to warm the cabin in cold environments.
SFCC_JAN2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Seat Mounted Seat Switches Not Working
SSM75647
SOS limited availability / SOS Not available
SSM75643
Massage Seat PIVI Screen Button â Greyed Out
SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_44
Seat Mounted Seat Switches Not Working
SSM75635
Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3
SSM75619
Seat mounted seat switches - Seats not moving
SSM75620
Seat mounted seat switches - Seats not moving
IC TP 21B
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_31
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_42
Seat Recliner Motor Inoperative
SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update
SFCC_SEP2021_36
Customer States engine runs rough with MIL illuminated.
LTB01285NAS2
NOISE FROM FRONT SUSPENSION
SSM75463
MIL ILLUMINATED
SFCC_AUG2021_32
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Connectivity functions are no longer working.
SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_36
Judder/vibration at low speed when turning.
SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
â Customer states check engine light is illuminated.
BIG5JUN21_30A
WINDSHIELD WATER LEAKS
SSM75469
Accessory Fit Roof Rail Trim(s)/ Cap(s) Not Correctly Fitted Causing Poor Appearance
SSM75469ATT
Accessory Fit Roof Rail Trim(s)/ Cap(s) Not Correctly Fitted Causing Poor Appearance
SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_43
BECM offline after programming.
SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_29
Check Engine MIL is illuminated.
SFCC_MAY2021_46
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_MAY2021_47
A customer may report the air conditioning system is not cooling properly.
SSM75411
Smart key inoperative
SSM75411ATT
Smart key inoperative
SSM75416
Update Apple Carplay Navigation Voice Guidance Not Heard
NAS20.11.002.3
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
SSM75406
Check Engine MIL illuminated
SFCC_APR2021_20
IMC Update 21A will not install
SFCC_APR2021_27
There was a flashing D when slowing to a stop.
SFCC_APR2021_32
There is a noise from the vehicle while driving.
SFCC_APR2021_42
A customer may report that the roof molding is damaged and requires replacement.
SFCC_APR2021_44
A customer may report the air conditioning system is not cooling properly.
SFCC_MAR2021_21A
IMC 20C1 Software Release
SFCC_MAR2021_21B
TCU v19.2
SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_31
Lost Communication With Battery Energy Control Module "A"
SFCC_MAR2021_45
A customer may report the air conditioning system is not cooling properly.
SFCC_FEB2021_24A
IMC 20C1 Software Release
SFCC_FEB2021_24B
TCU v19.2
SFCC_FEB2021_24C
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_33
Check Engine MIL
SFCC_FEB2021_34
Check Engine MIL
SFCC_FEB2021_43
A customer may report the air conditioning system is not cooling properly.
LTB00552NAS3
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
SFCC_JAN2021_15
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_JAN2021_31
The Check Engine MIL is illuminated.
SFCC_JAN2021_42
A customer may report the air conditioning system is not cooling properly.
BIG5JAN21_43
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
N481NAS2
Variable Camshaft Timing (VCT) Solenoids
NAS20.11.002v2
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC_DEC2020_35
Secondary Door Seal Loose
LTB00766NAS5
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
LTB00865NAS3
ROOF MOLDING LOOSE/ADRIFT
SFCC_NOV2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_NOV2020_36
The engine fan runs excessively.
SFCC_NOV2020_48
A customer may report that the interior tailgate trim panel is coming loose.
SFCC_NOV2020_50
A customer may report that the secondary door seal is coming loose or does not fit the properly around the door opening.
BIG5NOV20_30
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
N481NAS1
Variable Camshaft Timing (VCT) Solenoids
SFCC_OCT2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_OCT2020_35
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
SFCC_OCT2020_40
The Check Engine Lamp is illuminated.
SFCC_OCT2020_44
A customer may report that the interior tailgate trim panel is coming loose.
SFCC_SEP2020_27
The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_29
There is a squeak from the engine at startup or shut down.
SFCC_SEP2020_4
There is a noise or judder when turning at low speeds from the Active Driveline.
JLRTB02055NAS1
NONSTART IN AMBIENT COLD TEMPERATURES
SFCC_AUG2020_30
The engine will shut off at a stop and restart immediately by using the start button.
SFCC Jul20_18
The Check Engine MIL is on. There is a lack of power from the engine.
SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SSM74895
Corrosion in EJB (Engine Junction Box)
NAS20.07.012
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SSM74892
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Customer reports of steering wheel mis-alignment.
NAS20.07.001
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been reinstated.
BIG5_JUN_42
EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
SFCC_JUN2020_21
There is a noise when turning. There is a judder/vibration when turning.
SFCC_JUN2020_8
Service Actions H291 and N451 Temporarily Suspended
SSM74856
Suspended Campaign N451
BIG5_JUN_48
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously
NAS20.06.006
Service Actions H291 and N451 Temporarily Suspended
N451NAS1
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.06.004
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_MAY2020_24
Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled, Forward Alert Not Available Messages are displayed on the Instrument Cluster.
SSM74813
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the 'Browse' and 'Track' list tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
JLRTB02012NAS2
The heated seat feature may not operate as expected and a customer may express one of the follow concerns: The heated seat temperature is slow to increase after the feature is turned on. The heated seat temperature does not decrease after the feature is turned off.
JLRTB02020NAS2
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with reduced engine performance. Further investigation has shown that Diagnostic Trouble Code(s) (DTC) P2170-11 is stored in the Powertrain Control Module (PCM).
SSM74796
Customer experiences, âLow battery messageâ on the Instrument Panel, and is unable to start the vehicle. No associated DTCâs flagged.
SSM74796_Attach
Customer experiences, âLow battery messageâ on the Instrument Panel, and is unable to start the vehicle. No associated DTCâs flagged.
SSM74779
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG24
⢠There is a loud noise from the front of the vehicle. ⢠The Check Engine MIL is on.
SFCC_APR20_PG28
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Popping sound or crackling noise from the audio system while in use.
NAS20.02.019_2
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience a quiescent drain on the startup battery due to the Instrument Panel Cluster (IPC) Control Module remaining active.
NAS20.04.002
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Traffic Sign Recognition (TSR) system may not operate as expected. TSR and Adaptive Speed Limiter are not supported on these vehicles without Navigation system. To correct this mis-build condition and prevent these features, and Instrument Panel Cluster (IPC) displays, from not functioning correctly, a software update is required to remove the features, including selections in the IPC menus.
JLRTB02030NAS1
A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): ⢠P2B61-73 ⢠P26CB-72
LTB00836NAS7
The tailgate interior trim panel may become detached from the tailgate during closing.
JLRTB02023NAS2
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_MAR12_10
Affected vehicles will have new software downloaded to the Transmission Control Module.
SFCC_MAR12_21
The Check Engine MIL is on.
SFCC_MAR12_29
XM radio is inop.
SFCC_MAR12_30
Popping sound or crackling noise from the audio system while in use.
SFCC_MAR12_35
Customer may report that the heated seats are slow to warm or cool off.
JLRTB02023NAS1
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_FEB20_33
The vehicle will not start.
SFCC_FEB20_34
XM radio is inop.
SFCC_JAN20_22
Popping sound or crackling noise from the audio system while in use.
SSM74569
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle. No associated DTCâs flagged.
SSM74569Att
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle. No associated DTCâs flagged.
JLRTB02020NAS1
The MIL is illuminate on the IPC with reduced engine performance.
NAS19.12.017
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which do not display the massage seat control screen when the soft key is selected.
NAS19.10.019_2
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may not start due to the Gateway Control Module (GWM) not initializing.
SSM74599
Inconsistent Bluetooth connectivity for customers following an Android or Apple operating software (OS) update.
TechRS_NOV19_100
Customer is able to unlock and lock the vehicle but not able to start vehicle
TechRS_NOV19_104
SOTA download does not complete first time through
TechRS_NOV19_106
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Web Browser functionality is not available.
Tech_RS_NOV19_86
The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
Tech_RS_NOV19_93
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier Bosch, or the Central Configuration learn in.
Tech_RS_NOV19_95
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_99
Customer states not able to start vehicle after state inspection test is performed.
SSM74634
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
SFCC_NOV19_21
The Check Engine MIL is on.
SFCC_NOV19_23
The Check Engine MIL is on.
SFCC_NOV19_24
The Check Engine MIL is on.
SFCC_NOV19_30
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_33
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Customer states there is no audio output from the speakers on all sources.
SSM74604
Engine MIL on.
SSM74591
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_27
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_28
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCC_OCT19_36
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_37
Customer states there is no audio output from the speakers on all sources
SSM74588
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74568
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74568Att
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74561
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74561Att1
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74446
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.
SFCC_SEP19_Slide
Customer states there is no audio output from the speakers on all sources.
SFCC_MAY19_Slide
TCU_3 programming failures
UPS4418-1BNAS1
Steering wheel left control switch-loss of function.
LTB00876NAS1
Technical Bulletin: Both Keys Locked In Vehicle
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.