Vehicle report

2021 LAND ROVER DISCOVERY SPORT

Service bulletins

316 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SSM76477 - 21JUL26

Other

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

E002 - 20JUL26

Service Bulletin/Repair Instructions

Exhaust System Oxygen (O2) Sensors - Extended Warranty

N869 Discovery 16JUN26

Other

Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

N869 Discovery 15MAY26

Other

Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

N892v3 - 01MAY26

Service Bulletin/Repair Instructions

Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.

N869 Discovery 17APR26

Other

Software Over The Air (SOTA) updates are failing to complete

N869 DISCOVERY 20MAR26

Other

Software Over The Air (SOTA) updates are failing to complete.

SSM000028 - 18MAR26

Other

Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices

TUCC_MAR2026_26

Other

There are several scenarios where the key may be set to a deactivated state.

TUCC_MAR2026_27

Other

INCONTROL REMOTE APP WAKE UP TIMER

TUCC_MAR2026_28

Other

While driving with satellite maps, sometimes image doesn't load fully and then comes back

SSM76411 - 10MAR26

Other

Smart Key Deactivated message on instrument cluster and unable to start their vehicle

Discovery_N869 02-20-2026

Other

Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

TUCC_FEB2026_42

Other

STEERING REQUIRES STEADY CORRECTION FORCE

252602.027 - 12FEB26

Service Bulletin/Repair Instructions

Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.

TUCC_JAN2026_20

Other

PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY

TUCC_JAN2026_26

Other

After vehicle off, the fan continues to run at high speeds.

SSM000017-19DEC25

Other

Coolant fan may continue running at high speed after ignition shut-off

SSM000013-18DEC25

Other

PIVI - Unable to log into InControl account in vehicle

TUCC_DEC2025_32

Other

BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES

TUCC_DEC2025_34

Other

PASSIVE ENTRY INTERMITTENT OPERATION

TUCC_DEC2025_35

Other

Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.

TUCC_DEC2025_39

Other

A battery warning light on and or electrical system failure message is displayed on instrument cluster.

SSM76397-10DEC25

Other

Unable to Log into InControl Account in Vehicle.

Discovery_N815_17OCT25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_17OCT25

Other

Software Updates

SSM76386 - 29AUG25

Other

Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.

Discovery_N815_18AUG25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_18AUG25

Other

Software Over The Air (SOTA) updates are failing to complete. These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

TUCC_JUL2025_32

Other

Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.

Discovery_N815_20JUN25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_20JUN25

Other

Software Updates

TUCC_JUN2025_57

Other

There is a knocking type noise from the front of the vehicle while driving on rough roads.

TUCC_JUN2025_46

Other

MIL on Instrument cluster.

SSM76301 - 11JUN25

Other

Front Stabilizer Bar Link - Noisy

Discovery_N792_16MAY25

Other

Clear SOTA Persistency

Discovery_N815_16MAY25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_16MAY25

Other

Software Updates

N869 Letter 12MAY25

Other

Software Updates

TUCC_MAY2025_14

Other

AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM

N815 Letter 07MAY25

Other

- Near Field Sensing Module (NFSM) Wired Updates

N815v3 - 28APR25

Service Bulletin/Repair Instructions

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N792_18APR25

Other

Clear SOTA Persistency

Discovery_N815_18APR25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_18APR25

Other

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required

TUCC_APR2025_18

Other

Leaking windshield that caused the water ingress on the electrical component.

SSM76301 - 07APR25

Other

Front Stabilizer Bar Link - Noisy

Discovery_N792_21MAR25

Other

Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control Unit Module (TCU) SOTA persistency clear application to be completed.

Discovery_N815_21MAR25

Other

Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).

Discovery_N869_21MAR25

Other

A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to complete.

SFCC_MAR2025_17

Other

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.

SFCC_MAR2025_18

Other

There have been several FRED submissions for a customer allegation of a brake noise concern.

SFCC_MAR2025_20

Other

There have been several FRED submissions for a customer allegation of brake judder/vibration.

Discovery_N815_21FEB25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_21FEB25

Other

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required

SSM76280

Other

JLR Engineering investigations have identified that customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.

SFCC_FEB2025_36

Other

PIVI SATELLITE RADIO CHANEL DISPLAY FAULT

SFCC_FEB2025_45

Other

Low engine coolant lamp warning on instrument panel and/or coolant leak.

SSM76264

Other

PIVI satellite radio favorites screen displays an incorrect channel.

SSM76249

Other

Thermostat Housing Engine Coolant Leak

SSM76249ATT1

Other

Thermostat Housing Engine Coolant Leak

SSM76249ATT2

Other

Thermostat Housing Engine Coolant Leak

SSM76249ATT3

Other

Thermostat Housing Engine Coolant Leak

Discovery_N815_17JAN25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_17JAN25

Other

These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.

Discovery_N815_20DEC24

Other

Near Field Sensing Module (NFSM) Wired Updates

SSM76173

Other

MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel

SFCC_DEC2024_42

Other

Customer may report the following: • “Vehicle displays low battery warning” • “Vehicle battery flat, required jump start”

SFCC_DEC2024_48

Other

Low coolant light on or smell of coolant from engine area.

N892v2

Service Bulletin/Repair Instructions

Engine Oil and Filter Change

SSM76166

Other

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

Discovery_N815_15NOV24

Other

Near Field Sensing Module (NFSM) Wired Updates

SFCC_NOV2024_32

Other

The engine cooling pump has a visible coolant leak.

SSM76149

Other

Fuel Pump Driver Module Inoperative

Discovery_N892_18OCT24

Other

Engine Oil and Filter Change

Defender_N815_18OCT24

Other

NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES

SFCC_OCT2024_45

Other

Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.

Discovery_N815_20SEP24

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N892_20SEP24

Other

Engine Oil and Filter Change

SFCC_SEP2024_25

Other

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required

SFCC_SEP2024_43

Other

'Stop Safely Electrical Fault Detected' warning message on the instrument panel.

SFCC_SEP2024_45

Other

Low coolant light on or visible signs of engine coolant on or around the coolant pump.

SFCC_SEP2024_52

Other

A customer may report that the windshield wipers stop up on the windshield when turned off.

N796 - 06SEP24

Service Bulletin/Repair Instructions

Software Updates

N869 V1

Service Bulletin/Repair Instructions

Software Updates

N892FollowUp Owner Letter

Other

Engine Oil and Filter Change

SFCC_AUG2024_58

Other

A customer may report that the vehicle loses steering power assist after starting the vehicle from static.

EVA2 SOTA 4.2.0

Over The Air

Improvements to SOTA (Software Over The Air) capability.

SFCC_JUL2024_30

Other

PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION

SFCC_JUL2024_41

Other

Low coolant light on or smell of coolant from engine area.

SFCC_JUN2024_45

Other

Low coolant light on or smell of coolant from engine area.

N795-DISCOVERY

Other

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI. These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU is required

SFCC_MAY2024_21

Other

The engine oil and filter are to be replaced.

SFCC_MAR2024_72

Service Bulletin/Repair Instructions

A Customer may complain of an SRS system warning message being displayed on the instrument panel.

JLRP00257

Service Bulletin/Repair Instructions

Extended warranty on DMTL Pumps 2020MY to 2021MY.

SFCC_FEB2024_32

Service Bulletin/Repair Instructions

Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.

SFCC_DEC2023_32

Service Bulletin/Repair Instructions

Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.

S014SOTA4.1.1v3

Service Bulletin/Repair Instructions

Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.

SFCC_NOV2023_30

Service Bulletin/Repair Instructions

Startup battery keeps draining / Vehicle will not start

SFCC_NOV2023_6

Service Bulletin/Repair Instructions

DTC repair - LKA systems

SFCC_OCT2023_37

Service Bulletin/Repair Instructions

Customer states the weather app is no longer available

SFCC_OCT2023_40

Service Bulletin/Repair Instructions

Customer reports lack of power and/or check engine light on.

SFCC_OCT2023_47

Service Bulletin/Repair Instructions

The headlamps not fully functioning properly after module replacement.

SFCC_OCT2023_50

Service Bulletin/Repair Instructions

There is moisture inside the headlamp lens

SSM75814

Service Bulletin/Repair Instructions

Weather and Park & Pay Apps disappear after PIVI update

WACCSEP23_6

Service Bulletin/Repair Instructions

Battery low warning displayed on instrument cluster and/or no-start

SFCC_SEP2023_30

Service Bulletin/Repair Instructions

LOSS OF GPS LOCATION AND CLOCK TIME

SFCC_SEP2023_45

Service Bulletin/Repair Instructions

The wiper blades streak, smear, judder or squeak during operation

SFCC_SEP2023_46

Service Bulletin/Repair Instructions

The sunglass holder won’t open or does not operate correctly

S012 SOTAOS4.1.0

Service Bulletin/Repair Instructions

Driving Assistance and Vehicle Dynamics updates

SSM75939

Service Bulletin/Repair Instructions

PDC Park distance control no volume

SFCC_AUG2023_43

Service Bulletin/Repair Instructions

FRONT INTERIOR COURTESY LIGHT – NON-ILLUMINATION

SFCC_AUG2023_46

Service Bulletin/Repair Instructions

Lack of power, MIL on.

BIG5JUL23_28

Service Bulletin/Repair Instructions

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI.

SFCC_JUL2023_27

Service Bulletin/Repair Instructions

The E-Call light is not active after completing the Pre-Delivery inspection

SFCC_JUL2023_28

Service Bulletin/Repair Instructions

PIVI IP 36 , BECM OS 4.0.0

SSM75724

Service Bulletin/Repair Instructions

MISFIRE OR ROUGH RUNNING

SSM75724ATT

Service Bulletin/Repair Instructions

MISFIRE OR ROUGH RUNNING

SSM76039

Service Bulletin/Repair Instructions

Vehicle Will Not Charge

S010SOTA4.0.0V3

Service Bulletin/Repair Instructions

Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.

SFCC_JUN2023_17

Service Bulletin/Repair Instructions

SOFTWARE UPDATES

SFCC_JUN2023_36

Service Bulletin/Repair Instructions

PIVI IP36 , BECM OS 4.0.0 – IMPROVED / CHANGED FEATURES

SFCC_JUN2023_46

Service Bulletin/Repair Instructions

A customer may report that the front or rear door latch does not operate as expected.

SSM76022

Service Bulletin/Repair Instructions

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

N796

Service Bulletin/Repair Instructions

Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.

N795

Service Bulletin/Repair Instructions

Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI.

SSM75981

Service Bulletin/Repair Instructions

Knocking Or Creaking Type Noise On Uneven Surfaces Or When Manoeuvring

SFCC_APR2023_27

Service Bulletin/Repair Instructions

Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display

SFCC_APR2023_32

Service Bulletin/Repair Instructions

Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.

SFCC_MAR2023_29

Service Bulletin/Repair Instructions

PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative – it does not update with location, does not display any weather-related information and will not recover with new software or hardware.

SSM75963

Service Bulletin/Repair Instructions

Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present

SSM75951

Service Bulletin/Repair Instructions

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.

SFCC_FEB2023_36

Service Bulletin/Repair Instructions

Customer reports, Engine Light is on and poor cabin heating.

SFCC_FEB2023_38

Service Bulletin/Repair Instructions

Customer reports, Engine Light is on and engine running rough.

SSM75930

Service Bulletin/Repair Instructions

ENGINE MISFIRE

SSM75901

Service Bulletin/Repair Instructions

Non-start situation

SSM75871

Service Bulletin/Repair Instructions

Tailgate not closing when opened using the passive entry

SSM75918

Service Bulletin/Repair Instructions

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

SSM75908

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp

N641NAS3

Service Bulletin/Repair Instructions

Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The Air (SOTA) due to incorrect Telematic Control Unit Module (TCU) or PIVI software.

SSM75825

Service Bulletin/Repair Instructions

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

SSM75825ATT

Service Bulletin/Repair Instructions

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

SSM75153

Service Bulletin/Repair Instructions

Creak Noise coming from the front of the vehicle while steering.

SSM75153ATT1

Service Bulletin/Repair Instructions

Creak Noise coming from the front of the vehicle while steering.

SSM75153ATT2

Service Bulletin/Repair Instructions

Creak Noise coming from the front of the vehicle while steering.

SSM75153ATT3

Service Bulletin/Repair Instructions

Creak Noise coming from the front of the vehicle while steering.

SSM75153ATT4

Service Bulletin/Repair Instructions

Creak Noise coming from the front of the vehicle while steering.

SSM75153ATT5

Service Bulletin/Repair Instructions

Creak Noise coming from the front of the vehicle while steering.

SFCC_NOV2022_35

Service Bulletin/Repair Instructions

Customers will be reporting a squeaking noise inside the cabin.

SFCC_OCT2022_31

Service Bulletin/Repair Instructions

MHEV DC/DC Converter – Squeaking noise from Cabin

SFCC_OCT2022_34

Service Bulletin/Repair Instructions

Customer reports that low coolant lamp on, coolant leak.

SSM75824

Service Bulletin/Repair Instructions

Chassis Control Module (CHCM) Suspension Warning on Cluster

SSM75727

Service Bulletin/Repair Instructions

PIVI PRO USB INOPERATIVE CROSS CAR LINE

SSM75618

Service Bulletin/Repair Instructions

NEAR FIELD SENSING FEATURE DEGRADATION

SSM75805

Service Bulletin/Repair Instructions

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

SSM75855

Service Bulletin/Repair Instructions

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

SFCC_SEP2022_21

Service Bulletin/Repair Instructions

USB stick not recognized when inserted into the Front Portable Media Interface Panel

SFCC_SEP2022_22

Service Bulletin/Repair Instructions

PIVI – Loss of GPS location and clock time

SFCC_SEP2022_30

Service Bulletin/Repair Instructions

Message center displays ‘Coolant Level Low’ warning message.

SFCC_SEP2022_31

Service Bulletin/Repair Instructions

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

SFCC_SEP2022_37

Service Bulletin/Repair Instructions

Suspension Warning Displayed On Instrument Cluster

SSM75848

Service Bulletin/Repair Instructions

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

SSM75848ATT

Service Bulletin/Repair Instructions

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

N578v4

Service Bulletin/Repair Instructions

NON-START ISSUE

N641NAS2

Service Bulletin/Repair Instructions

UNABLE TO COMPLETE SOTA UPDATES

S004LR

Service Bulletin/Repair Instructions

SOTA CAMPAIGN

SFCC_AUG2022_20

Service Bulletin/Repair Instructions

SOTA CAMPAIGN

SFCC_AUG2022_35

Service Bulletin/Repair Instructions

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

SFCC_AUG2022_37

Service Bulletin/Repair Instructions

Customer reports coolant level low message on dash or a coolant leak.

SSM75808

Service Bulletin/Repair Instructions

COOLANT LEVEL LOW WARNING MESSAGE

SFCC_JUN2022_32

Service Bulletin/Repair Instructions

Driveline Noise or Vibration

SFCC_JUN2022_37

Service Bulletin/Repair Instructions

A customer may report a graunch type noise from the front brakes when coming to a complete stop.

SSM75708

Service Bulletin/Repair Instructions

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

SSM75713

Service Bulletin/Repair Instructions

Noise from front brakes with 18-inch diameter brake system

SFCC_MAY2022_18

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SSM75744

Service Bulletin/Repair Instructions

ACCESSORY DASHBOARD CAMERA INOPERATIVE

N647NAS2

Service Bulletin/Repair Instructions

UNABLE TO DISENGAGE AWD

N614 UPS8021-6B

Service Bulletin/Repair Instructions

LOSS OF STEERING ASSIST - CLOSED

SFCC_APR2022_17

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_APR2022_18

Service Bulletin/Repair Instructions

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.

SFCC_APR2022_38

Service Bulletin/Repair Instructions

A customer may report that the load through center seat does not fold properly

SFCC_APR2022_40

Service Bulletin/Repair Instructions

A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.

SFCC_MAR2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_MAR2022_35

Service Bulletin/Repair Instructions

HVAC systems taking longer than expected to warm the cabin in cold environments

SFCC_MAR2022_41

Service Bulletin/Repair Instructions

A customer may report that the load through center seat does not fold properly.

SFCC_MAR2022_43

Service Bulletin/Repair Instructions

A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.

SFCC_FEB2022_11

Service Bulletin/Repair Instructions

UNABLE TO DISENGAGE AWD

SFCC_FEB2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_FEB2022_38

Service Bulletin/Repair Instructions

Charge warning light on, MIL light

SFCC_FEB2022_39

Service Bulletin/Repair Instructions

HVAC systems taking longer than expected to warm the cabin in cold environments

SSM75666

Service Bulletin/Repair Instructions

HVAC taking longer than expected to warm the cabin in cold environments.

N647NAS1

Service Bulletin/Repair Instructions

Service Action - Unable To Disengage All Wheel Drive (AWD)

NAS22.01.011

Service Bulletin/Repair Instructions

Unable To Disengage All Wheel Drive (AWD)

JLRTB02094NAS1

Service Bulletin/Repair Instructions

AC DOES NOT OPERATE AS EXPECTED DUE TO REFRIGERANT LEAK.

SFCC_JAN2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_JAN2022_43

Service Bulletin/Repair Instructions

Vehicle Cabin is slow to warm up

SFCC_JAN2022_46

Service Bulletin/Repair Instructions

Seat Mounted Seat Switches Not Working

SSM75647

Service Bulletin/Repair Instructions

SOS limited availability / SOS Not available

SSM75643

Service Bulletin/Repair Instructions

Massage Seat PIVI Screen Button – Greyed Out

SFCC_DEC2021_19

Service Bulletin/Repair Instructions

Surround camera; 360 Park Aid features or any of the feature is not operating.

SFCC_DEC2021_20

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_DEC2021_44

Service Bulletin/Repair Instructions

Seat Mounted Seat Switches Not Working

SFCC_DEC2021_50

Service Bulletin/Repair Instructions

1) Noise when braking from moderate speed (grinding). 2) Noise at end of abrupt stop (graunch).

SSM75635

Service Bulletin/Repair Instructions

Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3

SSM75619

Service Bulletin/Repair Instructions

Seat mounted seat switches - Seats not moving

SSM75620

Service Bulletin/Repair Instructions

Seat mounted seat switches - Seats not moving

N639NAS1

Service Bulletin/Repair Instructions

A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.

NAS21.11.014

Service Bulletin/Repair Instructions

A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.

PIVI IP31

Service Bulletin/Repair Instructions

AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality

SFCC_NOV2021_19

Service Bulletin/Repair Instructions

Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to install the latest PIVI IP31 software

SFCC_NOV2021_24

Service Bulletin/Repair Instructions

Improvements/Fixes – Improvement in system stability – Improvements in acoustic reliability / Audio loss – Graphical Improvements – Flickering cluster for media info – Improved Speech support for features like Weather, Nav – Poor Speech recognition – Improvement in stability of personalization features – Introduction of IP oriented Sirius XM functionality – Improvement in Tow Bar functionality – Robustness in SW Performance post SOTA Update – Robustness in firmware updates post SOTA update – Navigation improvements – Improved Wi-Fi / Hotspot Functionality

SFCC_NOV2021_25

Service Bulletin/Repair Instructions

Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard

SFCC_NOV2021_46

Service Bulletin/Repair Instructions

Customer symptom that refers to poor idle, rough running or MIL present.

BIG5NOV21_41A

Service Bulletin/Repair Instructions

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.

BIG5NOV21_41B

Service Bulletin/Repair Instructions

IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.

SSM75589

Service Bulletin/Repair Instructions

Poor engine running or unstable idle

SFCC_OCT2021_13

Service Bulletin/Repair Instructions

LOSS OF STEERING ASSISTANCE

SFCC_OCT2021_21

Service Bulletin/Repair Instructions

The wireless phone charger is not working with iPhone 12

SFCC_OCT2021_22

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_OCT2021_30

Service Bulletin/Repair Instructions

Transmission fluid leaks

SFCC_OCT2021_31

Service Bulletin/Repair Instructions

Timing chain replacement VVT Service Part Incorrectly Boxed

SFCC_OCT2021_35

Service Bulletin/Repair Instructions

Reduced or Lack of Steering Assistance on Start-up

SFCC_OCT2021_42

Service Bulletin/Repair Instructions

Seat Recliner Motor Inoperative

N578NAS2

Service Bulletin/Repair Instructions

NON-START

N614NAS1

Service Bulletin/Repair Instructions

LOSS OF STEERING ASSIST

NAS21.09.027

Service Bulletin/Repair Instructions

LOSS OR STEERING ASSISTANCE

SFCC_SEP2021_14

Service Bulletin/Repair Instructions

INCORRECT 20-INCH WHEELS INSTALLED

SFCC_SEP2021_16

Service Bulletin/Repair Instructions

NON-START

SFCC_SEP2021_25

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_SEP2021_36

Service Bulletin/Repair Instructions

Customer States engine runs rough with MIL illuminated.

SSM75463

Service Bulletin/Repair Instructions

MIL ILLUMINATED

N591NAS1

Service Bulletin/Repair Instructions

INCORRECT 20-INCH WHEELS INSTALLED

NAS21.09.006

Service Bulletin/Repair Instructions

INCORRECT 20-INCH WHEELS INSTALLED

SFCC_AUG2021_32

Service Bulletin/Repair Instructions

Key remote functions and/or passive entry stopped working.

SFCC_AUG2021_33

Service Bulletin/Repair Instructions

Connectivity functions are no longer working.

SFCC_AUG2021_34

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_AUG2021_37

Service Bulletin/Repair Instructions

Customer States engine runs rough with MIL illuminated.

SFCC_AUG2021_38

Service Bulletin/Repair Instructions

Customer states harsh shift, transmission warning lamp.

SFCC_AUG2021_39

Service Bulletin/Repair Instructions

– Customer states check engine light is illuminated.

SFCC_AUG2021_42

Service Bulletin/Repair Instructions

Groan, Graunch or Judder Type Noise From Front Brakes.

BIG5JUN21_30B

Service Bulletin/Repair Instructions

INCORRECT 20” WHEELS INSTALLED

SSM75469

Service Bulletin/Repair Instructions

Accessory Fit Roof Rail Trim(s)/ Cap(s) Not Correctly Fitted Causing Poor Appearance

SSM75469ATT

Service Bulletin/Repair Instructions

Accessory Fit Roof Rail Trim(s)/ Cap(s) Not Correctly Fitted Causing Poor Appearance

SFCC_JUL2021_34

Service Bulletin/Repair Instructions

Affected vehicles may experience a no-start due to a CANBUS communications concern between the Body control module and the Instrument cluster.

SFCC_JUL2021_40

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_JUL2021_43

Service Bulletin/Repair Instructions

BECM offline after programming.

SFCC_JUL2021_48

Service Bulletin/Repair Instructions

Groan, Graunch or Judder Type Noise From Front Brakes

SFCC_JUL2021_49

Service Bulletin/Repair Instructions

A customer may report that there is a cyclical knocking or judder type noise when braking.

NAS21.07.013

Service Bulletin/Repair Instructions

NON-START DUE TO COMMUNICATION ISSUE BETWEEN IPC AND BCM

JLRTB02060NAS4

Service Bulletin/Repair Instructions

A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps, at speeds of up to 40 km/h (25 mph) may be evident.

SFCC_JUN2021_19

Service Bulletin/Repair Instructions

MISSING ACTIVITY KEYS

SFCC_JUN2021_24

Service Bulletin/Repair Instructions

Navigation voice guidance is not working with Apple CarPlay

SFCC_JUN2021_28

Service Bulletin/Repair Instructions

The vehicle does not Eco Stop.

SFCC_JUN2021_29

Service Bulletin/Repair Instructions

Check Engine MIL is illuminated.

SFCC_JUN2021_31

Service Bulletin/Repair Instructions

There is an odor from the vehicle after driving for a long time.

SFCC_MAY2021_20

Service Bulletin/Repair Instructions

MISSING ACTIVITY KEY

SFCC_MAY2021_25

Service Bulletin/Repair Instructions

Navigation displays current location as Berlin, Germany.

SFCC_MAY2021_28

Service Bulletin/Repair Instructions

Unable to log into InControl Account.

SFCC_MAY2021_34

Service Bulletin/Repair Instructions

The vehicle does not Eco Stop.

BIG5JUN21_44A

Service Bulletin/Repair Instructions

MIL and reduced engine performance.

BIG5JUN21_44B

Service Bulletin/Repair Instructions

MISSING ACTIVITY KEY

NAS21.05.015.2

Service Bulletin/Repair Instructions

A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where, due the global chip shortage, the Activity Key for the vehicle cannot be supplied.

SFCC_MAY2021_42

Service Bulletin/Repair Instructions

A customer may report a steering fault message displays on the message center. A cycle of the ignition clears the fault message.

SFCC_MAY2021_45

Service Bulletin/Repair Instructions

A customer may report a ratcheting sound when folding/ unfolding the second row seats.

SFCC_MAY2021_46

Service Bulletin/Repair Instructions

A customer may express a concern that there is moisture inside one of the rear lamp assemblies.

SFCC_MAY2021_47

Service Bulletin/Repair Instructions

A customer may report the air conditioning system is not cooling properly.

212205.029

Service Bulletin/Repair Instructions

Missing Activity Key

SSM75411

Service Bulletin/Repair Instructions

Smart key inoperative

SSM75411ATT

Service Bulletin/Repair Instructions

Smart key inoperative

NAS21.05.015

Service Bulletin/Repair Instructions

MISSING ACTIVITY KEYS

BIG5MAY21_37

Service Bulletin/Repair Instructions

MISSING ACTIVITY KEY

SFCC_APR2021_19

Service Bulletin/Repair Instructions

NAVIGATION DISPLAYS CURRENT LOCATION IS BERLIN, GERMANY

SFCC_APR2021_20

Service Bulletin/Repair Instructions

IMC Update 21A will not install

SFCC_APR2021_21

Service Bulletin/Repair Instructions

Customer is unable to log into InControl Account after account creation

SFCC_APR2021_27

Service Bulletin/Repair Instructions

There was a flashing D when slowing to a stop.

SFCC_APR2021_32

Service Bulletin/Repair Instructions

There is a noise from the vehicle while driving.

SFCC_APR2021_44

Service Bulletin/Repair Instructions

A customer may report the air conditioning system is not cooling properly.

SFCC_MAR2021_21C

Service Bulletin/Repair Instructions

Pivi IP27.2 (OS 2.0.6)

SFCC_MAR2021_23

Service Bulletin/Repair Instructions

Automatic High Beam Disabled

SFCC_MAR2021_27

Service Bulletin/Repair Instructions

Navigation Voice Control does not function

SFCC_MAR2021_31

Service Bulletin/Repair Instructions

Lost Communication With Battery Energy Control Module "A"

SFCC_MAR2021_45

Service Bulletin/Repair Instructions

A customer may report the air conditioning system is not cooling properly.

SFCC_FEB2021_15

Service Bulletin/Repair Instructions

ELECTRONIC PARK BRAKE NOT AVAILABLE WARNING

SFCC_FEB2021_33

Service Bulletin/Repair Instructions

Check Engine MIL

SFCC_FEB2021_34

Service Bulletin/Repair Instructions

Check Engine MIL

SFCC_FEB2021_43

Service Bulletin/Repair Instructions

A customer may report the air conditioning system is not cooling properly.

JLRTB02078NAS1

Service Bulletin/Repair Instructions

After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will not operate, with no ability to override this option.

SSM75286

Service Bulletin/Repair Instructions

Pivi Pro navigation map data fails to install from USB device to vehicle

SSM75286ATT

Service Bulletin/Repair Instructions

Pivi Pro navigation map data fails to install from USB device to vehicle

SSM74940

Service Bulletin/Repair Instructions

Wifi, Incontrol App, Telematics not found.

NAS21.02.013

Service Bulletin/Repair Instructions

LOWER CONTROL ARM FASTENER LOOSE

BIG5FEB21_32

Service Bulletin/Repair Instructions

ELECTRONIC PARK BRAKE NOT AVAILABLE WARNING

NAS21.02.002

Service Bulletin/Repair Instructions

ELECTRIC PARK BRAKE (EPB) UNAVAILABLE WARNING MESSAGE

JLRTB02060NAS3

Service Bulletin/Repair Instructions

KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS

LTB00552NAS3

Service Bulletin/Repair Instructions

RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED

SFCC_JAN2021_38

Service Bulletin/Repair Instructions

During Pre-Delivery Inspection (PDI) a limited number of 21MY Range Rover Evoque and Discovery Sport vehicles may display ‘Electronic Parking Brake Not Available’ warning on the message center screen.

SFCC_JAN2021_42

Service Bulletin/Repair Instructions

A customer may report the air conditioning system is not cooling properly.

SSM75211

Service Bulletin/Repair Instructions

Customer may report a rattle noise from around the floor console, between the front seats.

SSM75211ATT1

Service Bulletin/Repair Instructions

Customer may report a rattle noise from around the floor console, between the front seats.

SSM75211ATT2

Service Bulletin/Repair Instructions

Customer may report a rattle noise from around the floor console, between the front seats.

SSM75204

Service Bulletin/Repair Instructions

Automatic Electric Parking Brake Application Inoperative

SFCC_DEC2020_29

Service Bulletin/Repair Instructions

The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.

SFCC_DEC2020_33

Service Bulletin/Repair Instructions

A customer may report the air conditioning system is not cooling intermittently.

SSM75186

Service Bulletin/Repair Instructions

No cabin heating while running in vehicle in EV mode.

SFCC_NOV2020_34

Service Bulletin/Repair Instructions

There is an odor from the car that is sometimes perceived as a fuel smell.

JLRTB02060NAS2

Service Bulletin/Repair Instructions

KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS

SFCC_OCT2020_35

Service Bulletin/Repair Instructions

The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing ‘D’ in the instrument cluster.

SFCC_OCT2020_40

Service Bulletin/Repair Instructions

The Check Engine Lamp is illuminated.

JLRTB02060NAS1

Service Bulletin/Repair Instructions

A knocking noise from the front suspension when driving over uneven road surfaces orspeed bumps, at speeds of up to 40 km/h (25 mph) may be evident.

SFCC_SEP2020_27

Service Bulletin/Repair Instructions

The engine fan will run sometimes after the engine is shut off.

SFCC_SEP2020_29

Service Bulletin/Repair Instructions

There is a squeak from the engine at startup or shut down.

SFCC_SEP2020_4

Service Bulletin/Repair Instructions

There is a noise or judder when turning at low speeds from the Active Driveline.

JLRTB02055NAS1

Service Bulletin/Repair Instructions

NONSTART IN AMBIENT COLD TEMPERATURES

SSM74892

Service Bulletin/Repair Instructions

Customer reports of steering wheel mis-alignment.

SSM74856

Service Bulletin/Repair Instructions

Suspended Campaign N451

LTB00876NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Both Keys Locked In Vehicle

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.