BIG5JAN24_26
Service Bulletin/Repair Instructions
Potential manufacturing issue with AJ126 replacement engines.
Vehicle report
2016 LAND ROVER DISCOVERY
Service bulletins
319 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
NAS23.12.001
Service Bulletin/Repair Instructions
Potential manufacturing issue with AJ126 engines.
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825
Service Bulletin/Repair Instructions
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75423
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_JAN2021_30
Service Bulletin/Repair Instructions
There is a noise coming from the engine bay.
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC_NOV2020_38
Service Bulletin/Repair Instructions
The Check Engine MIL is illuminated.
SFCC_AUG2020_25
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
SFCC_AUG2020_27
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and there is a lack of power.
SFCC Jul20_16
Service Bulletin/Repair Instructions
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
SFCC_APR20_PG19
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
LTB01296NAS3
Service Bulletin/Repair Instructions
Oil leak from underneath the vehicle.
SFCC_MAR12_13
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_FEB20_41
Service Bulletin/Repair Instructions
A customer may report that the SRS warning lamp is illuminated.
RCTR_29JAN20_14
Service Bulletin/Repair Instructions
Pop Noise From Audio Output
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_79
Service Bulletin/Repair Instructions
TDV6 16-18MYMY3.0L TDV6 equipped vehicles have a MIL and âRestricted Performanceâ on the instrument cluster and P0234-77 stored in the PCM
Tech_RS_NOV19_92
Service Bulletin/Repair Instructions
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74591
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_25
Service Bulletin/Repair Instructions
The Check Engine MIL is on There is a noise from the engine
SSM74588
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SFCC_SEP19_Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0.
LTB00927NAS3
Service Bulletin/Repair Instructions
The Parking Assist Control Module (PACM) is inoperative.
LTB01296NAS2
Service Bulletin/Repair Instructions
Oil leak from underneath the vehicle.
SFCC AUG19 Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74491
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74456
Service Bulletin/Repair Instructions
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.
LTB01296NAS1
Service Bulletin/Repair Instructions
Oil leak from underneath the vehicle.
LTB00972NAS3
Service Bulletin/Repair Instructions
No air is blowing through any of the passenger compartment air vents, regardless of the temperature or fan speed selected.
LTB01261NAS3
Service Bulletin/Repair Instructions
The auto stop/start system does not function as expected.
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a 2500 status.
SSM74446
Service Bulletin/Repair Instructions
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems
LTB01030NAS5
Service Bulletin/Repair Instructions
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
SFCC_MAY19_Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74404
Service Bulletin/Repair Instructions
Degradation of the primary catalytic converter. The DTC P0420-00 stored in the PCM indicates the primary catalyst is not operating at an optimal level.
SFCC-APRIL19-Sli
Service Bulletin/Repair Instructions
The vehicle will not start. The Check Engine Light is on, there is noise from the engine.
LTB00865NAS2
Service Bulletin/Repair Instructions
The left and/or right roof molding may be loose/adrift.
LTB00766NAS4
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SFCC-14MAR19-Sli
Service Bulletin/Repair Instructions
The vehicle will not start. The Check Engine Light is on, there is noise from the engine.
SSM74326
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance message may also be reported.
SSM74326Attachme
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance message may also be reported.
SSM74217
Service Bulletin/Repair Instructions
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1).
SSM74217Attachme
Service Bulletin/Repair Instructions
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1).
SSM73799
Service Bulletin/Repair Instructions
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
SSM73872
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74310Attachme
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
SSM74283
Service Bulletin/Repair Instructions
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SSM74303
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
LTB01285NAS1
Service Bulletin/Repair Instructions
A noise from the front suspension may be evident when driving over speed bumps or rough road surfaces.
LTB01282NAS1
Service Bulletin/Repair Instructions
A 'creak' noise may be evident from the front suspension while driving over bumpy or uneven roads.
SFCC-Slide16
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
SFCC-Slide19
Service Bulletin/Repair Instructions
The vehicle will not start. The Check Engine Light is on, there is noise from the engine.
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SFCC-Slide41
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension while driving over speed bumps or rough road surfaces.
SSM74284
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74257
Service Bulletin/Repair Instructions
Unexpected noise from the front of vehicle when driven over speed humps or on rough roads.
SSM74264
Service Bulletin/Repair Instructions
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
SSM74161
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
SSM74193
Service Bulletin/Repair Instructions
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking on vehicles between the following VIN ranges: FH554574 - HH706088 See figure 1 attached for examples of the failure.
SSM74193A
Service Bulletin/Repair Instructions
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking on vehicles between the following VIN ranges: FH554574 - HH706088 See figure 1 attached for examples of the failure.
LTB01262NAS1
Service Bulletin/Repair Instructions
A 'Check Pedestrian System' message may be displayed on the Instrument Cluster. Upon further diagnosis, DTC (Diagnostic Trouble Code) B1475-96 may be stored in the Restraints Control Module (RCM).
SSM74249
Service Bulletin/Repair Instructions
When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the user may notice that PATHFINDER does not respond even though the ?Replace ECU? button has been selected.
SFCC10JAN19Slide
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
N272NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where in some circumstances the secondary catalyst fueling adaption may be incorrect. This will illuminate the engine MIL (Malfunction Indicator Lamp) with DTC (Diagnostic Trouble Code) P2096 or P2097 stored in the Powertrain Control Module PCM).
NAS18.12.016
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where in some circumstances the secondary catalyst fueling adaption may be incorrect. This will illuminate the engine Malfunction Indicator Lamp (MIL) with Diagnostic Trouble Code (DTC) P2096 or P2097 stored in the Powertrain Control Module PCM).
SSM74193Attachme
Service Bulletin/Repair Instructions
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking. See figure 1 attached.
SSM74207
Service Bulletin/Repair Instructions
A customer may express a concern that the Malfunction Indicator Lamp (MIL) is illuminated, no other symptoms are noted, for example there is no restricted performance/lack of engine power. A technician will find Diagnostic Trouble Code (DTC) P0089-64 stored in the Powertrain Control Module (PCM).
SSM74176
Service Bulletin/Repair Instructions
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
LTB01217NAS1
Service Bulletin/Repair Instructions
Corrosion may be visible on the fuel tank heatshield.
SSM74161Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM74141
Service Bulletin/Repair Instructions
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle.
SSM74141Attachme
Service Bulletin/Repair Instructions
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle.
LTB01120NAS2
Service Bulletin/Repair Instructions
A lack of cooling from the Air Conditioning (A/C) system may be evident.
SSM74147
Service Bulletin/Repair Instructions
SOS Limited Functionality displayed on the Instrument Cluster (IC) and Multiple Diagnostic Trouble Codes (DTC?s) may be stored in the Telematics Control Module (TCU). All or a combination of the following DTC?s may be present in the TCU: B1A56-11 - Antenna - Circuit short to ground (GSM antenna circuit short circuit to ground) B1A56-15 - Antenna - Circuit short to battery or open (GSM antenna circuit short circuit to power, open circuit, high resistance) B119F-01 - GPS Antenna - General electrical failure (Global positioning system antenna circuit short circuit to ground, short circuit to power) B119F-13 - GPS Antenna - Circuit open (Global positioning system antenna circuit open circuit, high resistance) SOS Limited Functionality may affect the TCU's ability to support the ECall function when required by the customer.
SSM74140
Service Bulletin/Repair Instructions
A customer may report oil leaking from the front of the vehicle, the issue may also be detected during routine servicing or inspections. Upon further investigation oil is found to be leaking from the interface of the PTU and the automatic transmission.
SSM74043
Service Bulletin/Repair Instructions
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74095
Service Bulletin/Repair Instructions
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the attachment.
SSM74095Attachme
Service Bulletin/Repair Instructions
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the attachment.
SSM74093
Service Bulletin/Repair Instructions
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
SSM74069
Service Bulletin/Repair Instructions
Customers are reporting poor air conditioning performance which retailers are subsequently diagnosing as due to a faulty air conditioning compressor.
SSM74076
Service Bulletin/Repair Instructions
Retailers have reported that Rear Valance Screwdrivers have been missing when new vehicles have been delivered to their premises.
SSM740391
Service Bulletin/Repair Instructions
RFA cannot communicate with SDD when programming as new
SSM74039
Service Bulletin/Repair Instructions
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
SSM73959.2
Service Bulletin/Repair Instructions
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
LTB01030NAS4
Service Bulletin/Repair Instructions
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
LTB01064NAS2
Service Bulletin/Repair Instructions
A judder from the vehicle at low speeds when steering may be evident.
SSM73305
Service Bulletin/Repair Instructions
Issue: Ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
SFCC09AUG18REVLR
Service Bulletin/Repair Instructions
A customer may report that the tailgate trimpanel is coming loose
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
A customer may report that the tailgate trimpanel is coming loose
LTB00766NAS2
Service Bulletin/Repair Instructions
Damage/marking on the surface of the Instrument Cluster (IC) lens.
LTB01149NAS3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
LTB01068NAS2
Service Bulletin/Repair Instructions
The air blowing through the A-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
SSM73959
Service Bulletin/Repair Instructions
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
LTB01133NAS1
Service Bulletin/Repair Instructions
During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
SSM74001
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
SSM73945
Service Bulletin/Repair Instructions
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software.
SSM73972
Service Bulletin/Repair Instructions
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
LTB01149NAS2
Service Bulletin/Repair Instructions
Hood open' Warning Message Displayed On Instrument Cluster
SSM73928
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73928 Attachm
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73703
Service Bulletin/Repair Instructions
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
SSM73703 Attachm
Service Bulletin/Repair Instructions
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
SSM73939
Service Bulletin/Repair Instructions
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM73947
Service Bulletin/Repair Instructions
Issue: The customer reports a MIL and P144C-00 is observed in the PCM.
SSM71859
Service Bulletin/Repair Instructions
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM72456
Service Bulletin/Repair Instructions
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue.
SSM73927
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
LTB01198NAS2
Service Bulletin/Repair Instructions
The Gesture Tailgate may unintentionally open when the vehicle is stationary and the key is in range.
SSM72441
Service Bulletin/Repair Instructions
Issue: Retailers are replacing rear wiper motors.
SSM73369
Service Bulletin/Repair Instructions
Issue: Exterior rear view mirrors are being replaced unnecessarily.
SSM73662
Service Bulletin/Repair Instructions
Issue: Front door belt Weatherstrips are being replaced. Causal part numbers are: LR058620, LR058621
LTB01200NAS1
Service Bulletin/Repair Instructions
Distortion/vibration may be evident from a front door speaker.
SFCC-14JUN18-15-
Service Bulletin/Repair Instructions
A Customer may report that the gesture tailgate unintentionally opens when the vehicle is stationary and smart key is within range.
SSM73548
Service Bulletin/Repair Instructions
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.
LTB01052NAS1
Service Bulletin/Repair Instructions
On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift.
SSM73920
Service Bulletin/Repair Instructions
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
LTB01060NAS2
Service Bulletin/Repair Instructions
One or more power windows may be inoperative.
LTB01198NAS1
Service Bulletin/Repair Instructions
The Hands-Free Tailgate may unintentionally open when the vehicle is stationary and the key is in range.
SSM73619
Service Bulletin/Repair Instructions
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
SSM73902
Service Bulletin/Repair Instructions
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay.
LTB00916NAS5
Service Bulletin/Repair Instructions
A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated and Diagnostic Trouble Code (DTC) P0016, P0017, P0026, or P0341 may be stored in the Powertrain Control Module (PCM).
LTB00990NAS4
Service Bulletin/Repair Instructions
Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking
SSM72011
Service Bulletin/Repair Instructions
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72738
Service Bulletin/Repair Instructions
Issue: The bonnet open warning light is on but the bonnet appears closed. This can cause the alarm to trigger or the vehicle to not lock.
SSM72774
Service Bulletin/Repair Instructions
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle.
SSM72796
Service Bulletin/Repair Instructions
Issue: Retailers are reporting tailgate alignment and alignment related issues.
SSM72852
Service Bulletin/Repair Instructions
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
SSM73065
Service Bulletin/Repair Instructions
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft.
SSM73291
Service Bulletin/Repair Instructions
Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission control module DTC?s P2545-86 and/or P2546-86 codes during SDD DTC read or on customer concern. Should there be any other transmission related fault codes stored in the TCM these other codes should be investigated and resolved before proceeding with this instruction.
SSM73458
Service Bulletin/Repair Instructions
Issue: Customers are reporting a door rattle from one or more doors.
SSM72624
Service Bulletin/Repair Instructions
Issue: During PDI, an additional bag of unused seat trim parts (as per the image attached) may be discovered inside those vehicles fitted with non-sliding, fixed 2nd Row Seats.
SSM72636
Service Bulletin/Repair Instructions
Issue: Any issue affecting the operation of Climate Control Seats. For example: Seat heating or cooling inoperative, Intermittent operation, Noisy operation, Poor heating or cooling efficiency, Heating or cooling operation slow.
LTB01086NAS3
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
N167 UPS1718-1BN
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
SGI18-20
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
SSM72543
Service Bulletin/Repair Instructions
Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
LTB01176NAS1
Service Bulletin/Repair Instructions
Water leaking may be evident through the upper area of the A-Pillar and into the passenger compartment.
SSM73849
Service Bulletin/Repair Instructions
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
SSM73845
Service Bulletin/Repair Instructions
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
LTB01186NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the engine may be running poorly or exhibiting instability. Upon further diagnosis, the Technician may find Diagnostic Trouble Code (DTC) P2282-00 stored in the Powertrain Control Module (PCM).
SSM73823
Service Bulletin/Repair Instructions
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
SSM73827
Service Bulletin/Repair Instructions
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?).
SSM73827 Attachm
Service Bulletin/Repair Instructions
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?).
LTB00994NAS1
Service Bulletin/Repair Instructions
While moving at speeds over approximately 70 km/h (40 mph), the vehicle may seem unstable and/or appear to drift on a smooth road surface. The Dynamic Stability Control (DSC) Malfunction Indicator Lamp (MIL) may also illuminate on the Instrument Cluster (IC).
SSM73792
Service Bulletin/Repair Instructions
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM73819
Service Bulletin/Repair Instructions
Issue: A customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined.
SSM73819 Attachm
Service Bulletin/Repair Instructions
Issue: A customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined.
SSM73815
Service Bulletin/Repair Instructions
Issue: Customer reports that, intermittently, the vehicle will not crank.
LTB01086NAS2
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
LTB01135NAS1
Service Bulletin/Repair Instructions
The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
LTB01029NAS2
Service Bulletin/Repair Instructions
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
LTB00766NAS1
Service Bulletin/Repair Instructions
Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
LTB00929NAS3
Service Bulletin/Repair Instructions
On vehicles fitted with a powered tailgate, the tailgate lift struts may not support the tailgate in the full open position.
LTB00836NAS5
Service Bulletin/Repair Instructions
The tailgate interior trim panel may become detached from the tailgate during closing.
SFCC_08MAR18_03
Service Bulletin/Repair Instructions
Buzz/Warble noise heard by the recipient of a Bluetooth phone call.
SFCC_08MAR18_16
Service Bulletin/Repair Instructions
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
N118NAS3
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, Powertrain Control Module (PCM) software introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
SSM73629
Service Bulletin/Repair Instructions
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
LTB01149NAS1
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
SSM73150
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73150 Attachm
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
LTB00827NAS8
Service Bulletin/Repair Instructions
A ticking noise may be evident from the 'B' pillar area.
SSM73731
Service Bulletin/Repair Instructions
Issue: Drivers Airbag Module (DAB) replacement procedure differs between pre and post 17.75 MYNAS spec Discovery Sport Vehicles
N020NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine OFF) by pressing the engine START/STOP button and NOT depressing the brake pedal.
N118NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, the latest Powertrain Control Module (PCM) software has introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
SGI17-24.3
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine ?OFF?) by pressing the engine START/STOP button and NOT depressing the brake pedal.
LTB00836NAS4
Service Bulletin/Repair Instructions
The tailgate interior trim panel may become detached from the tailgate during closing.
SSM73692
Service Bulletin/Repair Instructions
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). ?Inability to hold position and the Sun Visor not sitting flat to the headlining when stowed (Attachment3).
SSM73692 Attachm
Service Bulletin/Repair Instructions
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). ?Inability to hold position and the Sun Visor not sitting flat to the headlining when stowed (Attachment3).
SSM73688
Service Bulletin/Repair Instructions
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
LTB01120NAS1
Service Bulletin/Repair Instructions
A lack of cooling from the Air Conditioning (A/C) system may be evident.
SSM73635_11_30_2
Service Bulletin/Repair Instructions
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
SA17TE-07 ISSUE
Service Bulletin/Repair Instructions
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635
SSM73202
Service Bulletin/Repair Instructions
Issue: The customer may express the concern that water is visible within the cabin, leaking within the front footwells of the vehicle.
SSM73487
Service Bulletin/Repair Instructions
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment).
SSM73622
Service Bulletin/Repair Instructions
Issue: After completing Q634 or Q627, the customer may report the clock is not displayed in the touchscreen, or freezes after start up, or displays a different time to that in the Instrument display.
SSM73635_11_23_2
Service Bulletin/Repair Instructions
Unable to activate telematics at PDI
SSM73640
Service Bulletin/Repair Instructions
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving over speed bumps or uneven road surfaces. Technicians have resolved the complaints by replacing front or rear anti-roll bar (ARB) bushes. Investigations into returned components by both JLR and component suppliers have not been able to identify causal factors for the original complaint.
LTB00955NAS3
Service Bulletin/Repair Instructions
The Air Conditioning (A/C) system may exhibit poor performance.
LTB00972NAS2
Service Bulletin/Repair Instructions
No air blowing through any of the cabin air vents may be evident, regardless of temperature or fan speed is selected.
SSM73641
Service Bulletin/Repair Instructions
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx.
SSM73068
Service Bulletin/Repair Instructions
Issue: Customers are reporting various squeaks & rattles or vibration noises from around the vehicle.
LTB00983NAS2
Service Bulletin/Repair Instructions
The front grille may become loose. Should this occur, a rattle may be heard, damage to the paint between the hood and the grille may occur, and/or the grille may protrude from the front of the vehicle.
LTB00510NAS2
Service Bulletin/Repair Instructions
The Auto Stop/Start system may be inoperative.
LTB01117NAS1
Service Bulletin/Repair Instructions
No drive when the Transmission Control Switch (TCS) is in the Drive (D) position after an Auto Stop/Start. The Drive (D) lamp will flash on the TCS and a 'Re-select gear to manoeuvre' message will be displayed on the Instrument Cluster (IC).
SSM73521
Service Bulletin/Repair Instructions
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
Q642NAS3
Service Bulletin/Repair Instructions
Telematic control module software update.
LTB01090NAS1
Service Bulletin/Repair Instructions
Steering column multifunction switch.
LTB01114NAS1
Service Bulletin/Repair Instructions
Windshield finisher loose.
LTB00837NAS3
Service Bulletin/Repair Instructions
Situation: A fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.
LTB01086NAS1
Service Bulletin/Repair Instructions
Situation: The keyless entry system lock function may not operate or operates intermittently.
SFCC-14SEP17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SSM73553
Service Bulletin/Repair Instructions
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
LTB01054NAS2
Service Bulletin/Repair Instructions
SITUATION: No/low airflow from the left and/or right 'B' pillar air vent(s) may be evident.
SSM73437
Service Bulletin/Repair Instructions
Issue: Vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
LTB01029NAS1
Service Bulletin/Repair Instructions
Situation: A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
SSM72683
Service Bulletin/Repair Instructions
Issue: 15-17MY LR Discovery Sport (L550) and 16-17MY RR Evoque (L538) customers may complain of a 'Squeal' or 'Squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. The complaint is most noticeable when vehicles are initially driven from cold start in cold ambient temperatures and the noise generally dissipates when the brakes have warmed up.
SSM73469
Service Bulletin/Repair Instructions
Issue: Customers require a rear screen replacement. Potential customer symptoms may include: *Poor radio reception. *Poor window demist/defrost.
SGI17-34
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select another channel. This issue is a result of having InControl® Touch Phase 3.0 software previously installed on the vehicle.
SSM73453
Service Bulletin/Repair Instructions
Issue: Retailers are reporting that the issue remains after completing LTB00827.
N037NAS2
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select another channel. This issue is a result of having InControl® Touch? Phase 3.0 software previously installed on the vehicle.
LTB01064NAS1
Service Bulletin/Repair Instructions
SITUATION: A judder from the vehicle at low speeds when steering may be evident.
LTB00696NAS6
Service Bulletin/Repair Instructions
SITUATION: The front overhead console sunglasses holder may not open/close.
SSM73446
Service Bulletin/Repair Instructions
Issue: L538 & L550 vehicles 14MY Onwards with Active Driveline may exhibit a buzzing type noise from the driveline which may be more noticeable at low speeds ie - cornering. This may or may not be accompanied by a 4WD error message displayed on the Instrument cluster message centre.
N037NAS1
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select another channel. This issue is a result of having InControl® Touch Phase 3.0 software previously installed on the vehicle.
SSM72838
Service Bulletin/Repair Instructions
Issue: During the software update and configuration of the Information Master Controller(IMC) and/or Information Slave Controller (ISC, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?Variant Configuration? learn procedure during the software update. Error state 1: Rear screens stuck on Land Rover oval or black with backlight and IMC functional. Error state 2: Front screen showing Land Rover oval screen or black with backlight.
SSM73376
Service Bulletin/Repair Instructions
Customers may see a warning indicator illuminate on the IP (Instrument Pack) for low coolant level and coolant may be visible on the ground at the front area of the engine bay.
N010NAS1
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine OFF) by pressing the engine START/STOP button and NOT depressing the brake pedal.
SGI17-30
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine OFF) by pressing the engine START/STOP button and NOT depressing the brake pedal.
LTB01032NAS2
Service Bulletin/Repair Instructions
SITUATION: One or more of the following may occur: ? Auto stop/start functionality is erratic; ? The Malfunction Indicator Lamp (MIL) may illuminate while maneuvering through bends in excess of 20km/h (12mph); and/or ? Unexpected change in vehicle speed while in reverse (R) when All Terrain Progress Control (ATPC) has been selected.
LTB01060NAS1
Service Bulletin/Repair Instructions
SITUATION: One or more power windows may be inoperative.
SSM72326
Service Bulletin/Repair Instructions
Concern: L359 and L538, 12MY onwards with 2.0GTDi engines, a warning indicator may illuminate on the IP (Instrument Pack) for low coolant level and coolant visible on the ground at the front area of the engine bay. On inspection, the coolant leak is from the radiator.
LTB01055NAS1
Service Bulletin/Repair Instructions
SITUATION: A squeal noise may be evident from the rear brakes during light application of the brake pedal.
LTB01069NAS1
Service Bulletin/Repair Instructions
SITUATION: A reduction in Air Conditioning (A/C) performance may be evident.
Q632NAS2
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where InControl® Touch phase 3.2 software is to be introduced to correct a number of issues, including: ? SD card corruption; ? Software update to the Audio Head Unit (AHU) to rectify system re-boot concerns; ? Phone and Bluetooth® connectivity issues; ? Loss of Sirius radio; ? Auto Frequency function has been removed; and ? A change to the way recent destinations are accessed while using navigation
Q634NAS2
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
SGI16-44.2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where InControl® Touch? phase 3.2 software is to be introduced to correct a number of issues, including: ? SD card corruption; ? Software update to the Audio Head Unit (AHU) to rectify system re-boot concerns; ? Phone and Bluetooth® connectivity issues; ? Loss of Sirius radio; ? Auto Frequency function has been removed; and ? A change to the way recent destinations are accessed while using navigation.
SGI16-53.2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of Land Rover vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
SSM73378
Service Bulletin/Repair Instructions
Issue: Evoque or Discovery Sport 2.0L gasoline engines - the customer reports Check Engine Lamp. DTC P0316-00 is present, Misfire detected on start-up (First 1000 revolutions).
LTB01048NAS1
Service Bulletin/Repair Instructions
SITUATION: The left and right door mirror glass may not return to its previously set position following a reverse dip operation.
Q612NAS2
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and in some cases the Personal Subscriber Identity Module (PSIM) card Integrated Circuit Card Identifier (ICCID) number has not been recorded in line with the correct process. As a result, the customer may experience concerns with the Wi-Fi not connecting, real time traffic updates with other navigation features not working, and no activation e-mail from AT&T confirming the free trial period has started.
LTB01042NAS1
Service Bulletin/Repair Instructions
SITUATION: The fuel tank may be difficult to fill with fuel.
LTB01054NAS1
Service Bulletin/Repair Instructions
SITUATION: No/low airflow from the left and/or right 'B' pillar air vent(s) may be evident.
SSM73088
Service Bulletin/Repair Instructions
Issue: A customer may express a concern that whilst driving on uneven roads or speed bumps there is a knocking noise from the front suspension.
SSM73151
Service Bulletin/Repair Instructions
Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. The areas around the stitching and spokes, or the lower half of the steering wheel, may appear cooler than the rest of the wheel. The heated steering wheel is otherwise operating correctly, and no DTCs are stored.
LTB00827NAS7
Service Bulletin/Repair Instructions
SITUATION: A ticking noise may be evident from the 'B' pillar area.
LTB01019NAS1
Service Bulletin/Repair Instructions
SITUATION: The graphical towbar display may not be aligned to the physical towbar position.
SSM73358
Service Bulletin/Repair Instructions
Issue: Rear Camera replacement
SSM73246
Service Bulletin/Repair Instructions
Parking lines may dissapear after rear camera replacement.
SSM73247
Service Bulletin/Repair Instructions
SCR monitoring service app does not work correctly
LTB00830NAS2
Service Bulletin/Repair Instructions
Fuel gauge may read 'E' but tank is full
LTB00866NAS3
Service Bulletin/Repair Instructions
Rattle noise from second row seat area
SSM73158
Service Bulletin/Repair Instructions
Customer may receive call from their own phone number
SSM73197
Service Bulletin/Repair Instructions
Tailgate/boot latch function
LTB00837NAS2
Service Bulletin/Repair Instructions
Transmission leak, poor shift quality, and/or noise
LTB00902NAS5
Service Bulletin/Repair Instructions
Engine MIL Illumintaed with DTC P2096-00 or P2097-00 stored
LTB01005NAS2
Service Bulletin/Repair Instructions
Luggage compartment loadspace cover handle may may be broken
LTB01028NAS1
Service Bulletin/Repair Instructions
Incorrect symbols for 'Night Speed' and/or 'No Overtaking' may be displayed
SSM68097
Service Bulletin/Repair Instructions
Front wheel bearing may be contaminated
SSM73137
Service Bulletin/Repair Instructions
Issue: Customers are reporting that the front / rear tow hook chrome cover has poor retention after fitting.
SSM72679
Service Bulletin/Repair Instructions
Issue: Customer reports that the vehicle speed will not go above 44Mph (70Kph).
Q627NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required after covering the appropriate distance/time in service.
SGI17-03
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required after covering the appropriate distance/time in service.
SGI17-02
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Q642NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
LTB00990NAS2
Service Bulletin/Repair Instructions
Situation: Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking.
LTB01025NAS1
Service Bulletin/Repair Instructions
Situation: A scraping or wind noise may be heard and/or the underbody body splash shield may be loose/hanging down from the underside of the vehicle.
LTB00866NAS2
Service Bulletin/Repair Instructions
Situation: A 'rattle' noise may be evident from the second row seat area of the vehicle. This will occur when the second row seat is pushed fully back and the valance trim is in contact with the quarter panel trim.
LTB00878NAS2
Service Bulletin/Repair Instructions
Situation: A 'creak' noise may be evident from the second row seat area of the vehicle.
LTB00827NAS6
Service Bulletin/Repair Instructions
Situation: A 'tick' / 'creak' noise may be evident from the 'B' pillar area.
Q628NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the luggage compartment cover may exhibit a 'squeak' and/or 'rattle' noise.
SGI16-58
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the luggage compartment cover may exhibit a 'squeak' and/or 'rattle' noise.
LTB01018NAS1
Service Bulletin/Repair Instructions
Situation: Vehicle acceleration may be interrupted by a delay/hesitation in transmission gear selection. A four-second delay in acceleration occurs when a fifth-gear downshift is requested when the accelerator pedal is in the depressed position at low vehicle speeds, during warm up when the ambient temperature is 39°F / 4°C and lower.
LTB00999NAS1
Service Bulletin/Repair Instructions
Situation: A 'rattle' noise may be evident from the front row seating center armrest.
SSM72771
Service Bulletin/Repair Instructions
Issue: Customers have complained that the voice recognition does not recognise their command using the ?say what they see/Say a Command? function. Accents and regional dialects are not being recognised.
SSM72972
Service Bulletin/Repair Instructions
Issue: Customers may experience InControl Touch Pro not displaying audio track artwork on the Touch Screen (TS) when using a Universal Serial Bus (USB) flash drive, Compact Disc (CD), external media storage device or Infotainment Master Controller (IMC) media library.
Q634NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
Q643NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where top edge of the inner tail lamp(s) may contact the tailgate finisher, causing the two parts to rub together and create a 'squeak' noise. Water can also enter the rear of the lamp due to poor sealing to the gasket.
SGI16-53
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
SGI16-55
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where top edge of the inner tail lamp(s) may contact the tailgate finisher, causing the two parts to rub together and create a 'squeak' noise. Water can also enter the rear of the lamp due to poor sealing to the gasket.
Q619NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience Heated Oxygen Sensor (HO2S) - rear early-life failures due to cracks in the sensing element of the sensor assembly. This results in loss of electrical signal from the sensor.
Q629NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the tailgate lamp may contact the tailgate finisher, causing a 'squeak' and/or 'rattle' noise.
SGI16-51
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle Range which may experience Heated Oxygen Sensor (HO2S) - rear early-life failures due to cracks in the sensing element of the sensor assembly. This results in loss of electrical signal from the sensor.
SSM72558
Service Bulletin/Repair Instructions
New Remote Function Actuator (RFA) cannot communicate with SDD when programming as new
SSM73051
Service Bulletin/Repair Instructions
Issue: Customer has observed 'Check Engine Light' - also known as 'Engine Malfunction Indicator Lamp (MIL)' - illuminated in the instrument cluster & DTC P2096-00 and/or P2097-00 is evident in the PCM. A concern in the PCM diagnostic software has been discovered, which when combined with a specific customer drive cycle can lead to the false flagging of this DTC. Exhaust system leaks outside design specification can increase the likelihood of repeat failures.
LTB00846NAS2
Service Bulletin/Repair Instructions
Situation: The front and/or rear door interior trim panel(s) may become detached from the door.
LTB01022NAS1
Service Bulletin/Repair Instructions
Situation: A 'rattle' noise may be evident from the glovebox area. Upon further inspection, checking the glovebox results in no fault found.
Q630NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where a 'squeak' or 'chirp' noise from the second row seating area is evident. The noise is generated as a result of relative motion between the seat location pins and body.
SGI16-47
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle Range where a 'squeak' or 'chirp' noise from the second row seating area is evident. The noise is generated as a result of relative motion between the seat location pins and body.
LTB00916NAS3
Service Bulletin/Repair Instructions
Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated. The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341.
LTB00998NAS1
Service Bulletin/Repair Instructions
Situation: A 'chirp' noise may be heard coming from the second row seat(s).
LTB01005NAS1
Service Bulletin/Repair Instructions
Situation: The luggage compartment loadspace cover handle flap may be broken and fail to return to the rest position.
SSM72615
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP START UNAVAILABLE.
SSM72817
Service Bulletin/Repair Instructions
ISSUE: AIR-CONDITIONING NOT WORKING AND FOUND TO HAVE NO OR AN INSUFFICIENT AMOUNT OF REFRIGERANT GAS IN THE SYSTEM. NO LEAKS ARE FOUND AND VEHICLE PASSES VACUUM/PRESSURE TEST DURING EVACUATION AND REFILL, SYSTEM THEN WORKS AS NORMAL AFTER REFRIGERANT REFILL.
LTB00902NAS2
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096-00 OR P2097-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM). AFTER DTC P2096-00 OR P2097-00 IS STORED, ONE OR MORE OF THE FOLLOWING MISFIRE-RELATED DTCS IS ALSO LIKELY TO BE STORED IN THE PCM: P0300-00, P0301-00, P0302-00, P0303-00, AND/OR P0304-00.
LTB00876NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Both Keys Locked In Vehicle
N118NAS4
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.