N881 Discovery 21AUG26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Vehicle report
2017 LAND ROVER DISCOVERY
Service bulletins
648 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
N881 Discovery 17JUL26
Other
Powertrain Control Module (PCM) Software Update
N881 Discovery 16JUN26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N906v2 - 18MAY26
Service Bulletin/Repair Instructions
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
N881 Discovery 15MAY26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 Discovery 17APR26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 DISCOVERY 20MAR26
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Discovery_N881 02-20-2026
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Discovery_N881_17OCT25
Other
Powertrain Control Module (PCM) Software Update
SSM76386 - 29AUG25
Other
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Discovery_N881_18AUG25
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
TUCC_AUG2025_37
Other
When pushing the rear brake caliper pistons back during a brake service, the caliper piston dust boot may become twisted or distorted if a twist method is used to retract the piston.
TUCC_AUG2025_40
Other
There is a noise in the front suspension.
SSM76375 - 04AUG25
Other
Rear Brake Caliper Piston Dust Boot Distortion Risk
SSM76375ATT1 - 04AUG25
Other
Rear Brake Caliper Piston Dust Boot Distortion Risk
SSM76375ATT2 - 04AUG25
Other
Rear Brake Caliper Piston Dust Boot Distortion Risk
SSM76376 - 04AUG25
Other
A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation of the arm during removal and installation.
SSM76376ATT - 04AUG25
Other
A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation of the arm during removal and installation.
Discovery_N881_20JUN25
Other
Powertrain Control Module (PCM) Software Update
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
LTB01306NAS2 31MAY25
Service Bulletin/Repair Instructions
Roof Opening Panel Seal Adrift
SSM76328 - 21MAY25
Other
JLR Engineering investigations have identified reports of the Heating Ventilation and Air Conditioning(HVAC) evaporator sensor not operating as expected
Discovery_N881_16MAY25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
TUCC_MAY2025_28
Other
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
TUCC_MAY2025_29
Other
REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
SSM76319 - 05MAY25
Other
Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.
SSM76317 - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76313 - 25APR25
Other
Telematic TCU2 Module 2015-2017MY No Longer Available
Discovery_N881_18APR25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Discovery_N906_18APR25
Other
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_22
Other
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
Discovery_N881_21MAR25
Other
Powertrain Control Module (PCM) Software Update
Discovery_N906_21MAR25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
MRC_H419_N725_MAR2025_43
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
Other
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Discovery_N881_21FEB25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Discovery_N906_21FEB25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
NAS25.02.003
Service Bulletin/Repair Instructions
NGI Infotainment Class Action Settlement
SFCC_FEB2025_25
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Other
Infotainment Master Controller (IMC) Extended Warranty
N735
Service Bulletin/Repair Instructions
InControl Touch Pro Wired Update
N769
Service Bulletin/Repair Instructions
Infotainment Master Controller (IMC) Extended Warranty
Discovery_N906_17JAN25
Other
BCM replacement with a new component which fully meets the US importation requirements.
Discovery_N881_20DEC24
Other
The Malfunction Indicator Lamp (MIL) may illuminate
Discovery_N906_20DEC24
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Discovery_N808_15NOV24
Other
Powertrain Control Module (PCM) Update
Discovery_N881_15NOV24
Other
Powertrain Control Module (PCM) Software Update
Discovery_N906_15NOV24
Other
The BCM requires replacement with a new component which fully meets the US importation requirements.
SSM76149
Other
Fuel Pump Driver Module Inoperative
Discovery_N808_18OCT24
Other
Powertrain Control Module (PCM) Update
Discovery_N881_18OCT24
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Discovery_N906_18OCT24
Other
Body Control Module (BCM) does not fully meet US importation requirements.
SFCC_OCT2024_45
Other
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Discovery_N808_20SEP24
Other
Powertrain Control Module (PCM) Update
Discovery_N881_20SEP24
Other
Powertrain Control Module (PCM) Software Update
SFCC_SEP2024_27
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
MRC_AUG2024_49
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
Discovery_N808
Other
Powertrain Control Module (PCM) Update
SFCC_AUG2024_24
Other
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
N881
Service Bulletin/Repair Instructions
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
SFCC_MAR2024_27
Service Bulletin/Repair Instructions
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
SFCC_MAR2024_70
Service Bulletin/Repair Instructions
A creaking type noise from the roof area is heard while driving.
N747v3
Service Bulletin/Repair Instructions
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM).
JLRTB02079NAS2
Service Bulletin/Repair Instructions
Creaking Noise From Glass Roof Panel
BIG5MAR24_34b
Service Bulletin/Repair Instructions
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
N808 ER v1
Service Bulletin/Repair Instructions
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.
SFCC_FEB2024_35
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
BIG5JAN24_26
Service Bulletin/Repair Instructions
Potential manufacturing issue with AJ126 replacement engines.
SFCC_JAN2024_41
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
NAS24.01.001
Service Bulletin/Repair Instructions
Potential manufacturing issue with replacement thermostats
NAS23.12.001
Service Bulletin/Repair Instructions
Potential manufacturing issue with AJ126 engines.
SFCC_DEC2023_32
Service Bulletin/Repair Instructions
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
N808v2-09OCT23
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Update
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
Service Bulletin/Repair Instructions
The sunglass holder wonât open or does not operate correctly
BIG5AUG23_31
Service Bulletin/Repair Instructions
POWERTRAIN MODULE CONTROL (PCM) UPDATE
SSM75869
Service Bulletin/Repair Instructions
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SFCC_AUG2023_32
Service Bulletin/Repair Instructions
POWERTRAIN MODULE CONTROL (PCM) UPDATE
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
N808
Service Bulletin/Repair Instructions
When connected toa diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76022
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SFCC_MAY2023_43
Service Bulletin/Repair Instructions
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_34
Service Bulletin/Repair Instructions
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS â AJ126
SSM75971
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
N747v2
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Software Update SUSPENDED
SSM75951
Service Bulletin/Repair Instructions
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_17
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N747
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SSM75908
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75824
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75618
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_36
Service Bulletin/Repair Instructions
A customer may report that an amber general warning indicator is illuminated Power Steering Assistance Reduced is displayed on the
SSM75848
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75848ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_JUL2022_46
Service Bulletin/Repair Instructions
Clicking/Ticking Type Noise Whilst Turning
SSM75779
Service Bulletin/Repair Instructions
CLICKING/TICKING NOISE WHILST TURNING LEFT OR RIGHT AND FULL LOCK AT LOW SPEEDS
SFCC_JUN2022_16
Service Bulletin/Repair Instructions
DIESEL ENGINE PCM CALIBRATION - CANCELLED
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SSM75675
Service Bulletin/Repair Instructions
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
SSM75675ATT
Service Bulletin/Repair Instructions
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75757
Service Bulletin/Repair Instructions
Lack/Loss of Power
SSM75757ATT
Service Bulletin/Repair Instructions
Lack/Loss of Power
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
N640
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Incorrect Calibration
SSM75704
Service Bulletin/Repair Instructions
POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SSM75712
Service Bulletin/Repair Instructions
Intermittent Engine Non-Start After an ECO Stop Start
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_37
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.
SFCC_APR2022_38
Service Bulletin/Repair Instructions
A customer may report that the load through center seat does not fold properly
SFCC_APR2022_39
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat does not recline.
SFCC_APR2022_40
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.
SFCC_APR2022_42
Service Bulletin/Repair Instructions
A customer may report that the 3rd row seat backrest is stuck in the upright position.
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_41
Service Bulletin/Repair Instructions
A customer may report that the load through center seat does not fold properly.
SFCC_MAR2022_42
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat does not recline.
SFCC_MAR2022_43
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.
SFCC_MAR2022_45
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.
SFCC_MAR2022_46
Service Bulletin/Repair Instructions
A customer may report that the 3rd row seat backrest is stuck in the upright position.
SSM75701
Service Bulletin/Repair Instructions
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75643
Service Bulletin/Repair Instructions
Massage Seat PIVI Screen Button â Greyed Out
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75620
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75609
Service Bulletin/Repair Instructions
INGENIUM I6 3.0L Petrol - PCV Cover Valve â Poor Idle
IC TP 21B
Service Bulletin/Repair Instructions
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75423
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SSM75394
Service Bulletin/Repair Instructions
Oil Level Gauge (Dipstick) markings incorrect.
SSM75394ATT
Service Bulletin/Repair Instructions
Oil Level Gauge (Dipstick) markings incorrect.
SSM75463
Service Bulletin/Repair Instructions
MIL ILLUMINATED
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_54
Service Bulletin/Repair Instructions
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
LTB01077NAS4
Service Bulletin/Repair Instructions
A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_36
Service Bulletin/Repair Instructions
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SSM75416
Service Bulletin/Repair Instructions
Update Apple Carplay Navigation Voice Guidance Not Heard
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_APR2021_30
Service Bulletin/Repair Instructions
There is a fluid leak on the ground.
SFCC_APR2021_35
Service Bulletin/Repair Instructions
A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough ground.
SFCC_APR2021_43
Service Bulletin/Repair Instructions
A customer may report that the air conditioning system is not cooling the cabin properly.
JLRTB02068NAS1
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated on the Instrument Panel Cluster (IPC)
LTB01081NAS2
Service Bulletin/Repair Instructions
Unable To Configure Accessory Fit Deployable Side Steps
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_36
Service Bulletin/Repair Instructions
Creak Noise From Glass Roof Panel
SFCC_MAR2021_41
Service Bulletin/Repair Instructions
Air Conditioning Not Blowing Cool Air Into Cabin
SFCC_MAR2021_48
Service Bulletin/Repair Instructions
Water Leak from Windshield
JLRTB02079NAS1
Service Bulletin/Repair Instructions
Creaking Noise From Glass Roof Panel
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_39
Service Bulletin/Repair Instructions
Water Leak from Windshield
SSM75302
Service Bulletin/Repair Instructions
Air Conditioning (A/C) not blowing cool air into the cabin
SSM75281
Service Bulletin/Repair Instructions
Front Air Spring â Air Leak
SSM75281ATT
Service Bulletin/Repair Instructions
Front Air Spring â Air Leak
SFCC_JAN2021_30
Service Bulletin/Repair Instructions
There is a noise coming from the engine bay.
SFCC_JAN2021_31
Service Bulletin/Repair Instructions
The Check Engine MIL is illuminated.
SFCC_JAN2021_35
Service Bulletin/Repair Instructions
There is a restricted performance message in the instrument pack and a Check Engine MIL.
SFCC_DEC2020_28
Service Bulletin/Repair Instructions
There is a restricted performance message in the instrument pack and a Check Engine MIL.
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SSM75152
Service Bulletin/Repair Instructions
Customer complains of Judder and vibration noise from the Transfer box.
LTB00766NAS5
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
SFCC_NOV2020_38
Service Bulletin/Repair Instructions
The Check Engine MIL is illuminated.
JLRTB02055NAS1
Service Bulletin/Repair Instructions
NONSTART IN AMBIENT COLD TEMPERATURES
LTB01255NAS2
Service Bulletin/Repair Instructions
Oil Leak From Transmission Case
SFCC_AUG2020_13
Service Bulletin/Repair Instructions
ROOF WATER INGRESS SUNBLIND APERTURE SEAL
SFCC_AUG2020_25
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
SFCC_AUG2020_27
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and there is a lack of power.
SFCC_AUG2020_34
Service Bulletin/Repair Instructions
A customer may report that the rear roof blind seal is coming loose or that the power rear roof blind is not operating properly.
SSM74968
Service Bulletin/Repair Instructions
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy
SSM74942
Service Bulletin/Repair Instructions
A customer may report that the heated steering wheel does not heat up when selected.
SFCC Jul20_15
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC Jul20_16
Service Bulletin/Repair Instructions
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
SFCC Jul20_20
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC Jul20_26
Service Bulletin/Repair Instructions
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC Jul20_37
Service Bulletin/Repair Instructions
A customer may report that the HVAC system is not blowing cool air.
SFCC Jul20_40
Service Bulletin/Repair Instructions
Seatbelt Automatic Locking Retractor Operation
SSM74892
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
NAS20.07.003
Service Bulletin/Repair Instructions
Warranty Claims Guidelines for Windshield Water Ingress
SFCC_JUN2020_23
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC_JUN2020_42
Service Bulletin/Repair Instructions
A customer may report that the seatbelt wonât extend outward, it only retracts and a ratchet locks the seatbelt from being extended.
SFCC_MAY2020_18
Service Bulletin/Repair Instructions
No airflow from the HVAC system.
SFCC_MAY2020_30
Service Bulletin/Repair Instructions
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SSM74813
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the 'Browse' and 'Track' list tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
SSM74813_Attach
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the âBrowseâ and Track listâ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
SSM74811
Service Bulletin/Repair Instructions
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74792
Service Bulletin/Repair Instructions
Retailers are reporting that the accessory side step mat is detached from the board.
SSM74792_Attach
Service Bulletin/Repair Instructions
Retailers are reporting that the accessory side step mat is detached from the board.
SSM74779
Service Bulletin/Repair Instructions
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG19
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_APR20_PG33
Service Bulletin/Repair Instructions
No airflow from the HVAC system.
SSM74786
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
N221NAS4
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident.
SFCC_MAR12_13
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC_MAR12_20
Service Bulletin/Repair Instructions
There is a noise from the engine. The charge warning lamp is on.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_MAR12_32
Service Bulletin/Repair Instructions
No airflow from the HVAC system.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_FEB20_41
Service Bulletin/Repair Instructions
A customer may report that the SRS warning lamp is illuminated.
RCTR_29JAN20_14
Service Bulletin/Repair Instructions
Pop Noise From Audio Output
RCTR_29JAN20_22
Service Bulletin/Repair Instructions
Water Leak From Windshield
SSM74698
Service Bulletin/Repair Instructions
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
JLRTB02015NAS1
Service Bulletin/Repair Instructions
When activating the max defrost setting from an OFF condition on the climate control, an abnormal "hooting" type sound may be heard from the instrument panel.
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
LTB01208NAS4
Service Bulletin/Repair Instructions
Hood release lever is not releasing hood.
LTB01204NAS3
Service Bulletin/Repair Instructions
The MIL is illuminated on the IPC with Diagnostic Trouble Code(s) (DTC) P0234-77 stored in the Powertrain Control Module (PCM) which may be accompanied with DTCs P2463-00 and P246B-00.
SSM74599
Service Bulletin/Repair Instructions
Inconsistent Bluetooth connectivity for customers following an Android or Apple operating software (OS) update.
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_77
Service Bulletin/Repair Instructions
Check Engine lamp illuminated with DTC P2002-00 stored in the PCM which requires DPF replacement
Tech_RS_NOV19_78
Service Bulletin/Repair Instructions
TDV6 17MY L462 vehicles experience a hesitation/shudder while driving approximately 30-55 mph and 1400-2000 RPMs, approximately ¾ into warm-up phase and the engine speed begins to flutter visibly on the tachometer.
Tech_RS_NOV19_79
Service Bulletin/Repair Instructions
TDV6 16-18MYMY3.0L TDV6 equipped vehicles have a MIL and âRestricted Performanceâ on the instrument cluster and P0234-77 stored in the PCM
Tech_RS_NOV19_92
Service Bulletin/Repair Instructions
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
SFCC_NOV19_16
Service Bulletin/Repair Instructions
Check Engine Lamp illuminated on the Instrument Cluster
SFCC_NOV19_17
Service Bulletin/Repair Instructions
Check Engine Lamp Illuminated
SFCC_NOV19_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74607
Service Bulletin/Repair Instructions
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile device.
SSM74609
Service Bulletin/Repair Instructions
Customers may express a concern with the manual (second row) rear seat forward/rearward adjustment lever(s) rattling or inoperative.
SSM74591
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_19
Service Bulletin/Repair Instructions
Check engine light on instrument cluster
SFCC_OCT19_21
Service Bulletin/Repair Instructions
Customer may have a concern of engine speed fluctuation felt as a hesitation ¾ into the warm up phase at approximately 1500-2500 RPMS. This occurs with a constant throttle input.
SFCC_OCT19_25
Service Bulletin/Repair Instructions
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_27
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_28
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM74588
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74568Att
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74569
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.
SSM74569Att
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.
SSM74446
Service Bulletin/Repair Instructions
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.
NAS19.09.013
Service Bulletin/Repair Instructions
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
SSM74550
Service Bulletin/Repair Instructions
Customer may report the rear tailgate appears low or won't open.
SSM74550Attachme
Service Bulletin/Repair Instructions
Customer may report the rear tailgate appears low or won't open.
SSM74553
Service Bulletin/Repair Instructions
Due to insufficient ground contact at G4D178 Battery earth stud, various fault codes may appear and symptoms related to voltage drop, high ground point resistance and power supply. Symptoms such as non or intermittent start or engine cut-out may be reported.
SSM74553Attachme
Service Bulletin/Repair Instructions
Due to insufficient ground contact at G4D178 Battery earth stud, various fault codes may appear and symptoms related to voltage drop, high ground point resistance and power supply. Symptoms such as non or intermittent start or engine cut-out may be reported.
SFCC_SEP19_Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0.
SSM74532
Service Bulletin/Repair Instructions
Power liftgate opening issues including; fails to fully open, stalls before fully open or damage to aperture or liftgate trim components.
SSM74532Attachme
Service Bulletin/Repair Instructions
Power liftgate opening issues including; fails to fully open, stalls before fully open or damage to aperture or liftgate trim components.
LTB00927NAS3
Service Bulletin/Repair Instructions
The Parking Assist Control Module (PACM) is inoperative.
SFCC AUG19 Slide
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
LTB01306NAS1
Service Bulletin/Repair Instructions
There is excessive wind noise from the roof opening panel.
SSM74491
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74483
Service Bulletin/Repair Instructions
Customer complains about a creak, rattle or squeak noise from under the vehicle - Transmission undertray noisy.
SFCC Slide16
Service Bulletin/Repair Instructions
Check engine light on instrument cluster
SFCC Slide18
Service Bulletin/Repair Instructions
Check Engine Light illuminated, Restricted Performance Message on IPC
SFCC Slide26
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC Slide27
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCC Slide28
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
SFCC Slide43
Service Bulletin/Repair Instructions
The tire valve stem is broken or cracked.
SFCC Slide4950
Service Bulletin/Repair Instructions
Customers may report a wind type noise emanating from the sunroof area at speeds above 40 mph.
SSM74456
Service Bulletin/Repair Instructions
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.
LTB00972NAS3
Service Bulletin/Repair Instructions
No air is blowing through any of the passenger compartment air vents, regardless of the temperature or fan speed selected.
LTB01261NAS3
Service Bulletin/Repair Instructions
The auto stop/start system does not function as expected.
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
Customers may report a wind type noise emanating from the sunroof area at speeds above 40 mph.
LTB01302NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon further diagnostics, the Technician may find Diagnostic Trouble Code (DTC) P0496-00 is stored in the Powertrain Control Module (PCM).
SSM74419
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
LTB01030NAS5
Service Bulletin/Repair Instructions
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
LTB01091NAS5
Service Bulletin/Repair Instructions
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SFCC_MAY19_Slide
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at 12.2 software.
N258NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where an unexpected alarm activation (with the vehicle locked) occurs and/or the vehicle cannot be locked.
SSM74404
Service Bulletin/Repair Instructions
Degradation of the primary catalytic converter. The DTC P0420-00 stored in the PCM indicates the primary catalyst is not operating at an optimal level.
SSM74329
Service Bulletin/Repair Instructions
Air suspension compressor being replaced for an E Chamber failure.
SFCC-APRIL19-Sli
Service Bulletin/Repair Instructions
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74303
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
LTB00865NAS2
Service Bulletin/Repair Instructions
The left and/or right roof molding may be loose/adrift.
LTB00766NAS4
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SSM74189
Service Bulletin/Repair Instructions
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
SFCC-14MAR19-Sli
Service Bulletin/Repair Instructions
A customer may report that the SRS warning lamp is illuminated.
SSM74326
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance message may also be reported.
SSM74326Attachme
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance message may also be reported.
SSM74336
Service Bulletin/Repair Instructions
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
LTB01261NAS2
Service Bulletin/Repair Instructions
Auto Stop/Start System Not Functioning As Expected
SSM74217
Service Bulletin/Repair Instructions
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1).
SSM74217Attachme
Service Bulletin/Repair Instructions
A customer may be concerned that the rubber inserts of the cupholder in the floor console (between the first row seats) are detaching. Please see the images in the attachment as an example of this issue (Attachment1).
SSM74300
Service Bulletin/Repair Instructions
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
SSM73799
Service Bulletin/Repair Instructions
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
SSM73872
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74310
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
SSM74310Attachme
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
LTB01094NAS2
Service Bulletin/Repair Instructions
When operating the third row seat intelligent seat fold feature, the left seatback may fold down and then return to the raised position.
SSM74283
Service Bulletin/Repair Instructions
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
N241NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
NAS19-01-001-2
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
LTB01285NAS1
Service Bulletin/Repair Instructions
A noise from the front suspension may be evident when driving over speed bumps or rough road surfaces.
SSM74232
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SSM74232Attachme
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
LTB01282NAS1
Service Bulletin/Repair Instructions
A 'creak' noise may be evident from the front suspension while driving over bumpy or uneven roads.
SFCC-Slide13
Service Bulletin/Repair Instructions
Check Engine Light illuminated
SFCC-Slide16
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
SFCC-Slide19
Service Bulletin/Repair Instructions
The vehicle will not start. The Check Engine Light is on, there is noise from the engine.
SFCC-Slide22
Service Bulletin/Repair Instructions
InControl Touch Pro Inoperative
SFCC-Slide38
Service Bulletin/Repair Instructions
Customers may report that water is leaking into the cabin from the top of the windshield.
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SFCC-Slide41
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension while driving over speed bumps or rough road surfaces.
SSM74284
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74279
Service Bulletin/Repair Instructions
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
SSM74257
Service Bulletin/Repair Instructions
Unexpected noise from the front of vehicle when driven over speed humps or on rough roads.
SSM74264
Service Bulletin/Repair Instructions
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
SSM74161
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
SSM74193
Service Bulletin/Repair Instructions
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking on vehicles between the following VIN ranges: FH554574 - HH706088 See figure 1 attached for examples of the failure.
SSM74193A
Service Bulletin/Repair Instructions
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking on vehicles between the following VIN ranges: FH554574 - HH706088 See figure 1 attached for examples of the failure.
LTB01091NAS4
Service Bulletin/Repair Instructions
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
LTB01262NAS1
Service Bulletin/Repair Instructions
A 'Check Pedestrian System' message may be displayed on the Instrument Cluster. Upon further diagnosis, DTC (Diagnostic Trouble Code) B1475-96 may be stored in the Restraints Control Module (RCM).
SSM74249
Service Bulletin/Repair Instructions
When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the user may notice that PATHFINDER does not respond even though the ?Replace ECU? button has been selected.
SSM74232A
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SSM74237
Service Bulletin/Repair Instructions
A Customer may complain of one or more Smart Keys not working as expected with the vehicle. This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ?Smart Key deactivated? message on the Instrument Cluster Failure to unlock or lock all the doors when operating the Smart Key Poor range of the Smart key when operated.
LTB01208NAS3
Service Bulletin/Repair Instructions
The hood interior release lever may be inoperative and not release the hood.
SFCC10JAN19Slide
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
LTB01108NAS5
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions.
N241NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
N258NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
NAS1901001
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
NAS1901002
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
LTB01009NAS7
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
LTB01260NAS1
Service Bulletin/Repair Instructions
A flashing DRIVE (D) on the Transmission Control Switch (TCS) after a period of coasting (traveling downhill, etc.) and the transmission may default to a pre-selected gear. When this occurs, the ignition may need to be cycled OFF and ON or PARK (P) may need to be selected before being able to select the DRIVE (D) position again. A MIL (Malfunction Indicator Lamp) will also be displayed on the Instrument Panel Cluster (IPC) and DTC (Diagnostic Trouble Code) P0716-64 may also be stored in the Transmission Control Module (TCM).
NAS18.12.017
Service Bulletin/Repair Instructions
Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro software updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
LTB01204NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster with DTC (Diagnostic Trouble Code) P0234-77 stored in the Powertrain Control Module (PCM). DTC P2463-00 and P246B-00 may also be stored.
LTB01249NAS2
Service Bulletin/Repair Instructions
A 'DEF (Diesel Exhaust Fluid) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
N120NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the message 'Service Required' is displayed within the Instrument Panel Cluster Control Module (IPC), the message cannot be cleared and the IPC will continue to display this message at every vehicle start-up.
SSM74193Attachme
Service Bulletin/Repair Instructions
A very low number of customers may express a concern on headlamps which are fitted with Halogen or HID bulbs. The headlamp lens appearance may show signs of micro cracking. See figure 1 attached.
LTB01230NAS1
Service Bulletin/Repair Instructions
On vehicles with third row seating, the third row seats may not latch in the upright position.
SSM74176
Service Bulletin/Repair Instructions
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
LTB01261NAS1
Service Bulletin/Repair Instructions
The Auto stop/start system may not function as expected.
SSM74163
Service Bulletin/Repair Instructions
A customer may report a visual discoloration around the peripheral face of the left hand rear and right hand rear tailgate or body side rear lamp assemblies. The concern may also be described as a blister like appearance. The levels of illumination are unaffected.
SSM74163Attachme
Service Bulletin/Repair Instructions
A customer may report a visual discoloration around the peripheral face of the left hand rear and right hand rear tailgate or body side rear lamp assemblies. The concern may also be described as a blister like appearance. The levels of illumination are unaffected.
LTB01255NAS1
Service Bulletin/Repair Instructions
An oil leak from the transmission case may be evident.
LTB01217NAS1
Service Bulletin/Repair Instructions
Corrosion may be visible on the fuel tank heatshield.
SSM74161Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM73302
Service Bulletin/Repair Instructions
SIM card does not latch in SIM slot or cannot be read.
SSM73302Attachme
Service Bulletin/Repair Instructions
SIM card does not latch in SIM slot or cannot be read.
SSM74141
Service Bulletin/Repair Instructions
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle.
SSM74141Attachme
Service Bulletin/Repair Instructions
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle.
LTB01120NAS2
Service Bulletin/Repair Instructions
A lack of cooling from the Air Conditioning (A/C) system may be evident.
N221NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident
SSM74037
Service Bulletin/Repair Instructions
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
SSM74125
Service Bulletin/Repair Instructions
A customer may experience a hesitation or shudder while driving approximately 30-55 mph and at 1400-2000 RPM. The engine speed begins to visibly flutter on the tachometer. This occurs during warm up after a cold start. This hesitation is felt under these conditions while maintaining a constant accelerator pedal position.
SSM74147
Service Bulletin/Repair Instructions
SOS Limited Functionality displayed on the Instrument Cluster (IC) and Multiple Diagnostic Trouble Codes (DTC?s) may be stored in the Telematics Control Module (TCU). All or a combination of the following DTC?s may be present in the TCU: B1A56-11 - Antenna - Circuit short to ground (GSM antenna circuit short circuit to ground) B1A56-15 - Antenna - Circuit short to battery or open (GSM antenna circuit short circuit to power, open circuit, high resistance) B119F-01 - GPS Antenna - General electrical failure (Global positioning system antenna circuit short circuit to ground, short circuit to power) B119F-13 - GPS Antenna - Circuit open (Global positioning system antenna circuit open circuit, high resistance) SOS Limited Functionality may affect the TCU's ability to support the ECall function when required by the customer.
SSM74140
Service Bulletin/Repair Instructions
A customer may report oil leaking from the front of the vehicle, the issue may also be detected during routine servicing or inspections. Upon further investigation oil is found to be leaking from the interface of the PTU and the automatic transmission.
LTB01151NAS2
Service Bulletin/Repair Instructions
During a Bluetooth® call, an interference/screech/popping noise may be heard.
LTB01248NAS1
Service Bulletin/Repair Instructions
The EPB (Electric Park Brake) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be displayed, and the EPB may not release. Upon further diagnosis, DTC (Diagnostic Trouble Code) C2007-72 and C2008-72 may be stored in the Anti-lock Brake System (ABS) Control Module.
LTB01254NAS1
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated and a restricted performance message may be displayed. Upon further investigation, DTC (Diagnostic Trouble Code) P0299-77 is stored in the Powertrain Control Module (PCM).
SSM74130
Service Bulletin/Repair Instructions
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) software should not be updated unless related to a reported customer concern.
LTB01208NAS2
Service Bulletin/Repair Instructions
The hood interior release lever may be inoperative and not release the hood.
SSM73949
Service Bulletin/Repair Instructions
Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.
SSM74043
Service Bulletin/Repair Instructions
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74095
Service Bulletin/Repair Instructions
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the attachment.
SSM74095Attachme
Service Bulletin/Repair Instructions
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the attachment.
N226 UPS7518-4BN
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where when the hood release lever is pulled, the lever reaches the limit of travel and the hood may not release.
NAS18.10.005
Service Bulletin/Repair Instructions
An authorized Land Rover retailer will check the hood operation and if necessary replace the hood release cable prior to vehicle handover to the customer.
SSM74093
Service Bulletin/Repair Instructions
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
LTB01249NAS1
Service Bulletin/Repair Instructions
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
SSM74069
Service Bulletin/Repair Instructions
Customers are reporting poor air conditioning performance which retailers are subsequently diagnosing as due to a faulty air conditioning compressor.
SSM74076
Service Bulletin/Repair Instructions
Retailers have reported that Rear Valance Screwdrivers have been missing when new vehicles have been delivered to their premises.
SSM74086
Service Bulletin/Repair Instructions
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
N221NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident.
NAS1809004
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where water ingress into the passenger compartment or wind noise may be evident.
SSM74029
Service Bulletin/Repair Instructions
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery:
SSM740391
Service Bulletin/Repair Instructions
RFA cannot communicate with SDD when programming as new
SSM73980
Service Bulletin/Repair Instructions
Issue: The customer may express a concern that vehicles drift to the right during straight ahead driving. The concern is coupled with a need to constantly apply an opposing force at the steering wheel to maintain straight ahead driving.
SSM74039
Service Bulletin/Repair Instructions
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
SSM74047
Service Bulletin/Repair Instructions
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis.
SSM74064
Service Bulletin/Repair Instructions
Issue: When updating the AHU, if procedure not followed correctly on Symptom Driven Diagnostics (SDD) tool or Pathfinder, the vehicle may be displayed as either Discovery, Discovery Sport or XF on mobile devices connected via Bluetooth. This affects the InControl Touch Update only.
SSM73959.2
Service Bulletin/Repair Instructions
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
LTB01030NAS4
Service Bulletin/Repair Instructions
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
LTB01064NAS2
Service Bulletin/Repair Instructions
A judder from the vehicle at low speeds when steering may be evident.
SSM73305
Service Bulletin/Repair Instructions
Issue: Ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
LTB01191NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM).
LTB01202NAS2
Service Bulletin/Repair Instructions
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) U2000-4B stored in the Rear Differential Control Module (RDCM).
SFCC09AUG18REVLR
Service Bulletin/Repair Instructions
A customer may report that the tailgate trimpanel is coming loose
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
A customer may report that the tailgate trimpanel is coming loose
LTB00766NAS2
Service Bulletin/Repair Instructions
Damage/marking on the surface of the Instrument Cluster (IC) lens.
LTB01149NAS3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
LTB01068NAS2
Service Bulletin/Repair Instructions
The air blowing through the A-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
SSM73959
Service Bulletin/Repair Instructions
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
LTB01065NAS3
Service Bulletin/Repair Instructions
The tailgate may not open when using the remote transmitter or the tailgate release button.
LTB01133NAS1
Service Bulletin/Repair Instructions
During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
LTB01156NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
SSM73424
Service Bulletin/Repair Instructions
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated
SSM74001
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
LTB01208NAS1
Service Bulletin/Repair Instructions
The hood interior release lever may be inoperative and not release the hood.
SSM73945
Service Bulletin/Repair Instructions
Issue: When performing a software update on the HVAC (Heating Ventilation and Air Conditioning Control Module) the update fails stating SDD (Symptom Driven Diagnostics) has failed to resolve software.
SSM73943-1
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943-1 Attac
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1 Attac
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73972
Service Bulletin/Repair Instructions
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
LTB01149NAS2
Service Bulletin/Repair Instructions
Hood open' Warning Message Displayed On Instrument Cluster
LTB01148NAS3
Service Bulletin/Repair Instructions
A knocking noise may be evident from the rear of the vehicle.
LTB01171NAS2
Service Bulletin/Repair Instructions
Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored
N151NAS3
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air conditioning compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and odor ingress may occur.
SSM73965
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
SFCC Jul12 2018
Service Bulletin/Repair Instructions
A customer may complain of a lack of power when accelerating from a ?rolling stop?
SSM73928
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73928 Attachm
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73703
Service Bulletin/Repair Instructions
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
SSM73703 Attachm
Service Bulletin/Repair Instructions
Issue: Retailers are replacing under bonnet NVH inserts (see Fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
SSM73939
Service Bulletin/Repair Instructions
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM73950
Service Bulletin/Repair Instructions
Issue: Technician unable to reset service interval on Instrument Cluster using Pathfinder following an oil service on 18MY non Plug-in Hybrid Electric Vehicles and non Hybrid Electric Vehicles only.
SSM73943
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943 Attachm
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73947
Service Bulletin/Repair Instructions
Issue: The customer reports a MIL and P144C-00 is observed in the PCM.
SSM71859
Service Bulletin/Repair Instructions
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM72456
Service Bulletin/Repair Instructions
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue.
SSM73927
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
LTB01009NAS6
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
LTB01108NAS4
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
LTB01198NAS2
Service Bulletin/Repair Instructions
The Gesture Tailgate may unintentionally open when the vehicle is stationary and the key is in range.
SSM72441
Service Bulletin/Repair Instructions
Issue: Retailers are replacing rear wiper motors.
SSM73369
Service Bulletin/Repair Instructions
Issue: Exterior rear view mirrors are being replaced unnecessarily.
SSM73662
Service Bulletin/Repair Instructions
Issue: Front door belt Weatherstrips are being replaced. Causal part numbers are: LR058620, LR058621
SSM73931
Service Bulletin/Repair Instructions
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
LTB01200NAS1
Service Bulletin/Repair Instructions
Distortion/vibration may be evident from a front door speaker.
SFCC-14JUN18-15-
Service Bulletin/Repair Instructions
Customersmay report the hood will not open when pulling the release handle.
SSM73548
Service Bulletin/Repair Instructions
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.
LTB01052NAS1
Service Bulletin/Repair Instructions
On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift.
SSM73920
Service Bulletin/Repair Instructions
Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
LTB01202NAS1
Service Bulletin/Repair Instructions
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Upon further diagnosis, the technician may find Diagnostic Trouble Code (DTC) U2000-4B stored in the Rear Differential Control Module (RDCM).
LTB01060NAS2
Service Bulletin/Repair Instructions
One or more power windows may be inoperative.
LTB01198NAS1
Service Bulletin/Repair Instructions
The Hands-Free Tailgate may unintentionally open when the vehicle is stationary and the key is in range.
SSM73619
Service Bulletin/Repair Instructions
Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
SSM73887
Service Bulletin/Repair Instructions
Issue: Customers of 17MY Discovery, may report that they are unable to open their bonnet when operating the release handle to it's maximum hard-stop position.
SSM73905
Service Bulletin/Repair Instructions
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Vehicle shows ALL of the following 4 DTC?s (the 5th DTC is optional) within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck, C2006-71 - Left actuator ? Actuator Stuck, C2007-72 ? Right Motor ? Actuator Stuck open, C2008-72 - Left Motor ? Actuator Stuck open, U3001-77 ? Control Module Improper Shutdown ? Commanded position not available (Optional)
LTB01148NAS2
Service Bulletin/Repair Instructions
A knocking noise may be evident from the rear of the vehicle.
SSM73902
Service Bulletin/Repair Instructions
Issue: A customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay.
LTB01178NAS1
Service Bulletin/Repair Instructions
The tailgate and/or quarter panel trim may show signs of wear or the tailgate may not open correctly.
LTB01189NAS1
Service Bulletin/Repair Instructions
A noise may be evident from the engine compartment when the engine is cold and at idle speed/below 2,500RPM.
LTB00916NAS5
Service Bulletin/Repair Instructions
A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated and Diagnostic Trouble Code (DTC) P0016, P0017, P0026, or P0341 may be stored in the Powertrain Control Module (PCM).
LTB00990NAS4
Service Bulletin/Repair Instructions
Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking
LTB01191NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM).
SSM72011
Service Bulletin/Repair Instructions
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72738
Service Bulletin/Repair Instructions
Issue: The bonnet open warning light is on but the bonnet appears closed. This can cause the alarm to trigger or the vehicle to not lock.
SSM72774
Service Bulletin/Repair Instructions
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle.
SSM72796
Service Bulletin/Repair Instructions
Issue: Retailers are reporting tailgate alignment and alignment related issues.
SSM72852
Service Bulletin/Repair Instructions
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
SSM72995
Service Bulletin/Repair Instructions
Issue: Noise evident to the front of the vehicle at 10-40 MPH/16-64 KPH on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW Range Rover Sport ? LW100000 to LW152017, LW Range Rover Sport - LW300000 to LW399999, LW Range Rover Sport - LW500000 to LW599999, LW Range Rover Sport - LW600000 to LW687306, LR Discovery ? LR000001 to LR017639
SSM73065
Service Bulletin/Repair Instructions
Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft.
SSM73291
Service Bulletin/Repair Instructions
Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission control module DTC?s P2545-86 and/or P2546-86 codes during SDD DTC read or on customer concern. Should there be any other transmission related fault codes stored in the TCM these other codes should be investigated and resolved before proceeding with this instruction.
SSM73458
Service Bulletin/Repair Instructions
Issue: Customers are reporting a door rattle from one or more doors.
SSM73584
Service Bulletin/Repair Instructions
Issue: A small number of Customers with 17MY L538 Discovery Sports and L550 Discovery Sports with Active Driveline may complain of a grinding noise and vibration from their vehicle when transitioning from 4WD to 2WD. The vehicle will not engage 2WD due to the cause shown below. This issue is typically reported early life of the vehicle and less than 1000 miles.
SSM73705
Service Bulletin/Repair Instructions
Issue: CD/DVD disc can be inserted into the vehicle but will not play or eject.
SSM73768
Service Bulletin/Repair Instructions
Issue: This SSM is for a ?No Audio? symptom on the Meridian Surround Sound System. The surround sound system can be recognised in the Audio Settings menu. If you have a Meridian Surround Sound System then you will be able to see the surround sound modes as shown in the yellow box in ?Attachment 1?.
SSM72624
Service Bulletin/Repair Instructions
Issue: During PDI, an additional bag of unused seat trim parts (as per the image attached) may be discovered inside those vehicles fitted with non-sliding, fixed 2nd Row Seats.
SSM72636
Service Bulletin/Repair Instructions
Issue: Any issue affecting the operation of Climate Control Seats. For example: Seat heating or cooling inoperative, Intermittent operation, Noisy operation, Poor heating or cooling efficiency, Heating or cooling operation slow.
LTB01086NAS3
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
N151NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air conditioning compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and odor ingress may occur.
N167 UPS1718-1BN
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
SGI18-20
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
SSM73864
Service Bulletin/Repair Instructions
Issue: A customer may experience a hesitation or shudder while driving approximately 30-55 mph and at 1400 -2000 RPMs. The engine speed begins to visibly flutter on the tachometer during a cold start. This hesitation is felt under these conditions whilst maintaining a consistent accelerator pedal position.
LTB01174NAS1
Service Bulletin/Repair Instructions
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
SSM72543
Service Bulletin/Repair Instructions
Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
SSM72961
Service Bulletin/Repair Instructions
Issue: Tunescan does not operate, scrolling window animation is constantly running.
LTB01100NAS2
Service Bulletin/Repair Instructions
A roof panel molding may be loose and/or wind noise may be evident from the upper windshield/roof panel area.
LTB01176NAS1
Service Bulletin/Repair Instructions
Water leaking may be evident through the upper area of the A-Pillar and into the passenger compartment.
SSM73709
Service Bulletin/Repair Instructions
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear transmission oil seal or oil pan. Oil weeps through the aluminium casing in the rear extension housing of the transmission in the base of the pocket around where the steel D clutch steel tube is embedded. Affected Vin Range (LG) Range Rover ? 347117 - 397068 (LW) Range Rover Sport ? 148715 - 199999 (LW) Range Rover Sport - 400000 - 404939 (LW) Range Rover Sport ? 683503 - 699999 (LR) Discovery ? 013353 - 064732
SSM73847
Service Bulletin/Repair Instructions
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. ONLY DTCs P0715-64 and P0700-02 are stored in the Transmission Control Module (TCM) P0715-64 - Input/Turbine Shaft Speed Sensor "A" Circuit - signal plausibility failure P0700-02 - Transmission Control System (MIL Request) - general signal failure. If there are any other DTCs stored in the TCM they must be investigated and rectified prior to carrying out the instruction detailed in this SSM. Refer to the DTC index on TOPIx ? 100-00 General Information ? Diagnostic Trouble Code Index DTC: Transmission Control Module (TCM) NOTE ? The concern detailed in this SSM is applicable to 2017 and 2018 MY vehicles and typically occurs at low mileage (below 2500 miles/4000 kilometres) and affects vehicles fitted with the 8HP45 or 8HP70 automatic transmission.
SSM73849
Service Bulletin/Repair Instructions
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
SSM73845
Service Bulletin/Repair Instructions
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
N194NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which have had a transfer case replacement and, as a result of an incorrect instruction in the Workshop Manual, may have had the incorrect torque applied to secure the torsional damper.
SGI18-17
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which have had a transfer case replacement and, as a result of an incorrect instruction in the Workshop Manual, may have had the incorrect torque applied to secure the torsional damper.
LTB01186NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the engine may be running poorly or exhibiting instability. Upon further diagnosis, the Technician may find Diagnostic Trouble Code (DTC) P2282-00 stored in the Powertrain Control Module (PCM).
SSM73823
Service Bulletin/Repair Instructions
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
SSM73827
Service Bulletin/Repair Instructions
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?).
SSM73827 Attachm
Service Bulletin/Repair Instructions
A customer may express concern that the Exterior A-Post/Windscreen Trim has become loose or detached from their vehicle (see attachment ?1?).
LTB00401NAS6
Service Bulletin/Repair Instructions
The steering wheel may exhibit a vibration / shimmy while driving.
LTB00994NAS1
Service Bulletin/Repair Instructions
While moving at speeds over approximately 70 km/h (40 mph), the vehicle may seem unstable and/or appear to drift on a smooth road surface. The Dynamic Stability Control (DSC) Malfunction Indicator Lamp (MIL) may also illuminate on the Instrument Cluster (IC).
SSM73792
Service Bulletin/Repair Instructions
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM73818
Service Bulletin/Repair Instructions
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Vehicle shows ALL of the following 4 DTC?s (the 5th DTC is optional) within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck; C2006-71 - Left actuator ? Actuator Stuck; C2007-72 ? Right Motor ? Actuator Stuck open; C2008-72 - Left Motor ? Actuator Stuck open; U3001-77 ? Control Module Improper Shutdown ? Commanded position not available (Optional)
SSM73819
Service Bulletin/Repair Instructions
Issue: A customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined.
SSM73819 Attachm
Service Bulletin/Repair Instructions
Issue: A customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined.
LTB01148NAS1
Service Bulletin/Repair Instructions
A knocking noise may be evident from the rear of the vehicle.
LTB01151NAS1
Service Bulletin/Repair Instructions
During a Bluetooth® call, an interference/screech/popping noise may be heard.
SSM73409
Service Bulletin/Repair Instructions
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
SSM73815
Service Bulletin/Repair Instructions
Issue: Customer reports that, intermittently, the vehicle will not crank.
LTB01085NAS2
Service Bulletin/Repair Instructions
On vehicles fitted with the InControl© Touch? Information and Entertainment System, the system may intermittently, and without user input, 'reset' -- the touchsceen will become blank and then display the Land Rover logo.
LTB01086NAS2
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
LTB01135NAS1
Service Bulletin/Repair Instructions
The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
LTB01029NAS2
Service Bulletin/Repair Instructions
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
LTB01108NAS3
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted.
LTB00766NAS1
Service Bulletin/Repair Instructions
Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
LTB01077NAS3
Service Bulletin/Repair Instructions
A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
N135NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display an Adaptive Damping (AD) warning message on the Instrument Cluster (IC). Investigations have identified that Diagnostic Trouble Code (DTC) U3000-04 may be stored in the Chassis Control Module (CHCM), leading to the warning message being displayed within the IC. The warning message will remain present until the ignition has been cycled 'OFF' and then 'ON' but will be displayed again until the update listed within the Diagnostic Procedure below is completed.
LTB00929NAS3
Service Bulletin/Repair Instructions
On vehicles fitted with a powered tailgate, the tailgate lift struts may not support the tailgate in the full open position.
LTB00836NAS5
Service Bulletin/Repair Instructions
The tailgate interior trim panel may become detached from the tailgate during closing.
SFCC_08MAR18_03
Service Bulletin/Repair Instructions
Buzz/Warble noise heard by the recipient of a Bluetooth phone call.
SFCC_08MAR18_16
Service Bulletin/Repair Instructions
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
SFCC_08MAR18_21
Service Bulletin/Repair Instructions
Customers may report the hood is difficult to open.
N118NAS3
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, Powertrain Control Module (PCM) software introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
SSM73629
Service Bulletin/Repair Instructions
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
LTB01149NAS1
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
LTB01152NAS1
Service Bulletin/Repair Instructions
An 'Engine oil overfill' warning message may be displayed on the Instrument Cluster (IC). This warning could occur when the engine oil is warm/hot.
LTB01156NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM).
SSM73150
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73150 Attachm
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
LTB00827NAS8
Service Bulletin/Repair Instructions
A ticking noise may be evident from the 'B' pillar area.
LTB01077NAS2
Service Bulletin/Repair Instructions
A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
SSM73731
Service Bulletin/Repair Instructions
Issue: Drivers Airbag Module (DAB) replacement procedure differs between pre and post 17.75 MYNAS spec Discovery Sport Vehicles
LTB01030NAS3
Service Bulletin/Repair Instructions
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
N118NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, the latest Powertrain Control Module (PCM) software has introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
N120NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where, if the message 'Service Required' is displayed within the Instrument Cluster (IC), it cannot be cleared and will continue to display this message at every vehicle start-up.
SGI18-06
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where, if the message 'Service Required' is displayed within the Instrument Cluster (IC), it cannot be cleared and will continue to display this message at every vehicle start-up.
LTB01119NAS2
Service Bulletin/Repair Instructions
The ambient air temperature display may not be correct.
SFCC-11JAN18 Att
Service Bulletin/Repair Instructions
A customer is complaining that while driving with climate control off she turns on max defrost you get a loud groaning noise as the defroster comes on. I road tested with the customer and heard the noise. If the climate control is already on I was unable to reproduce the noise. I tried a new car on the lot and was able to get that vehicle to produce the same noise under the same conditions. Any Ideas?
SSM73628
Service Bulletin/Repair Instructions
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM73628 Attachm
Service Bulletin/Repair Instructions
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
N141NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where a hissing or single pop noise may occur. The vehicle then displays a suspension warning message on the Instrument Cluster (IC), which can lead to a loss of functionality to the vehicle?s suspension ride height adjustment.
SGI18-03
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where a hissing or single pop noise may occur. The vehicle then displays a suspension warning message on the Instrument Cluster (IC), which can lead to a loss of functionality to the vehicle?s suspension ride height adjustment.
LTB01143NAS1
Service Bulletin/Repair Instructions
Squeak/Squeal Noise From Rear Brakes
SSM73709 Attachm
Service Bulletin/Repair Instructions
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear transmission oil seal or oil pan. Oil weeps through the aluminium casing in the rear extension housing of the transmission in the base of the pocket around where the steel D clutch steel tube is embedded. Affected Vin Range (LG) Range Rover ? 347117 - 378677 (LW) Range Rover Sport ? 148715 - 179554 (LW) Range Rover Sport ? 683503 - 695139 (LR) Discovery ? 013353 - 046041
SSM73702
Service Bulletin/Repair Instructions
Issue: Customers have reported HSE badges on the trunk of HSE Luxury vehicles. Retailers are replacing the HSE badge to meet customer expectation. Cause: At 17 Model Year, the "HSE LUXURY" badge has been replaced with "HSE". Please see the attachment "Badges.PDF" and reference: Fig. 1 = HSE LUXURY badge on vehicles upto 17 Model Year. Fig. 2 = HSE badge on vehicles from 17 Model Year. Note: 17MY start VIN = SALCA2AN9HH633943
SSM73702 Attachm
Service Bulletin/Repair Instructions
Issue: Customers have reported HSE badges on the trunk of HSE Luxury vehicles. Retailers are replacing the HSE badge to meet customer expectation. Cause: At 17 Model Year, the "HSE LUXURY" badge has been replaced with "HSE". Please see the attachment "Badges.PDF" and reference: Fig. 1 = HSE LUXURY badge on vehicles upto 17 Model Year. Fig. 2 = HSE badge on vehicles from 17 Model Year. Note: 17MY start VIN = SALCA2AN9HH633943
LTB01121NAS1
Service Bulletin/Repair Instructions
The front stowage compartment, located behind the Integrated Control Panel (ICP), may not open.
LTB00836NAS4
Service Bulletin/Repair Instructions
The tailgate interior trim panel may become detached from the tailgate during closing.
SSM73705 Attachm
Service Bulletin/Repair Instructions
Issue: CD/DVD disc can be inserted into the vehicle but will not play or eject.
SSM73692
Service Bulletin/Repair Instructions
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). ?Inability to hold position and the Sun Visor not sitting flat to the headlining when stowed (Attachment3).
SSM73692 Attachm
Service Bulletin/Repair Instructions
Issue: Customers are reporting various issues with Sun Visors. These include, but are not limited to: ?Loose Retaining Clips (Attachment1) ?Sun Visors not being held in place by the Retaining Clip (Attachment2). ?Inability to hold position and the Sun Visor not sitting flat to the headlining when stowed (Attachment3).
SSM73699
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
N135NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display an Adaptive Damping (AD) warning message on the Instrument Cluster (IC). Investigations have identified that Diagnostic Trouble Code (DTC) U3000-04 may be stored in the Chassis Control Module (CHCM), leading to the warning message being displayed within the IC. The warning message will remain present until the ignition has been cycled 'OFF' and then 'ON' but will be displayed again until the update listed within the Diagnostic Procedure below is completed.
SA17TE-10
Service Bulletin/Repair Instructions
RE: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SGI17-59
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may display an Adaptive Damping (AD) warning message on the Instrument Cluster (IC). Investigations have identified that Diagnostic Trouble Code (DTC) U3000-04 may be stored in the Chassis Control Module (CHCM), leading to the warning message being displayed within the IC. The warning message will remain present until the ignition has been cycled 'OFF' and then 'ON' but will be displayed again until the update listed within the Diagnostic Procedure of the Technical Bulletin below is completed.
SSM73688
Service Bulletin/Repair Instructions
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
LTB01109NAS1
Service Bulletin/Repair Instructions
The Terrain Response® system may not operate as expected when in 'Auto' mode by not automatically selecting the correct driving mode. As the driving mode changes, the transmission may downshift, the engine Revolutions Per Minute (RPM) may also increase, and/or the 'Auto Stop/Start OFF' warning indicator may illuminate on the Instrument Cluster (IC).
LTB01120NAS1
Service Bulletin/Repair Instructions
A lack of cooling from the Air Conditioning (A/C) system may be evident.
SSM73635_11_30_2
Service Bulletin/Repair Instructions
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
LTB01119NAS1
Service Bulletin/Repair Instructions
The ambient air temperature display may not be correct.
SA17TE-07 ISSUE
Service Bulletin/Repair Instructions
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635
SSM73202
Service Bulletin/Repair Instructions
Issue: The customer may express the concern that water is visible within the cabin, leaking within the front footwells of the vehicle.
SSM73402
Service Bulletin/Repair Instructions
Issue: A customer may report that the fuel level displays low when the quantity of fuel in the tank is higher or possibly full. The Diagnostic Trouble Codes (DTCs) B1A75-11 Fuel Sender 1 or B1A76-11 Fuel Sender 2 or both, will be present in the Body Control Module (BCM) if the concern appears. If the vehicle ignition is switched off for a period of time between 2 seconds and 2 minutes and then back on again, the fuel gauge reading will return to normal. The concern affects 17MY only.
SSM73487
Service Bulletin/Repair Instructions
The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment).
LTB01108NAS2
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted.
LTB00693NAS3
Service Bulletin/Repair Instructions
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15°C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
SSM73648
Service Bulletin/Repair Instructions
Issue: Tailgate rear lamps show visible signs of discoloration or marks on the inside face of the lens.
SSM73622
Service Bulletin/Repair Instructions
Issue: After completing Q634 or Q627, the customer may report the clock is not displayed in the touchscreen, or freezes after start up, or displays a different time to that in the Instrument display.
SSM73635_11_23_2
Service Bulletin/Repair Instructions
Unable to activate telematics at PDI
SSM73640
Service Bulletin/Repair Instructions
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving over speed bumps or uneven road surfaces. Technicians have resolved the complaints by replacing front or rear anti-roll bar (ARB) bushes. Investigations into returned components by both JLR and component suppliers have not been able to identify causal factors for the original complaint.
LTB00972NAS2
Service Bulletin/Repair Instructions
No air blowing through any of the cabin air vents may be evident, regardless of temperature or fan speed is selected.
SSM73641
Service Bulletin/Repair Instructions
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx.
SSM73068
Service Bulletin/Repair Instructions
Issue: Customers are reporting various squeaks & rattles or vibration noises from around the vehicle.
LTB00983NAS2
Service Bulletin/Repair Instructions
The front grille may become loose. Should this occur, a rattle may be heard, damage to the paint between the hood and the grille may occur, and/or the grille may protrude from the front of the vehicle.
N060 UPS5017-2BN
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the Deployable luggage compartment floor lever arm spigot ball may fracture in some instances, requiring the customer to manually close the Deployable Luggage Compartment Floor to permit the tailgate to self-close.
SGI17-41
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Deployable luggage compartment floor lever arm spigot ball may fracture in some instances, requiring the customer to manually close the Deployable Luggage Compartment Floor to permit the tailgate to self-close. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
LTB00510NAS2
Service Bulletin/Repair Instructions
The Auto Stop/Start system may be inoperative.
N027NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. The message 'AEB' not available' will be displayed in the message center advising the owner/driver of the concern and that the feature is not available. The warning will remain present until switching the ignition 'OFF' and then 'ON', but will return until the Image Processing Module is updated.
SGI17-25
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the Autonomous Emergency Braking (AEB) is not available. The message 'AEB' not available' will be displayed in the message center advising the owner/driver of the concern and that the feature is not available. The warning will remain present until switching the ignition 'OFF' and then 'ON', but will return until the Image Processing Module is updated.
LTB01117NAS1
Service Bulletin/Repair Instructions
No drive when the Transmission Control Switch (TCS) is in the Drive (D) position after an Auto Stop/Start. The Drive (D) lamp will flash on the TCS and a 'Re-select gear to manoeuvre' message will be displayed on the Instrument Cluster (IC).
SSM73521
Service Bulletin/Repair Instructions
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
SSM73587
Service Bulletin/Repair Instructions
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.
SSM73587 Attachm
Service Bulletin/Repair Instructions
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.
N117NAS1
Service Bulletin/Repair Instructions
Rear wheel upper control arms. Incorrect fixings installed.
SGI17-48
Service Bulletin/Repair Instructions
Vehicles may have been manufactured with incorrect rear supension left and right upper control arm bolts.
Q642NAS3
Service Bulletin/Repair Instructions
Telematic control module software update.
LTB01108NAS1
Service Bulletin/Repair Instructions
InControl Touch Pro features may not function as expected.
LTB01090NAS1
Service Bulletin/Repair Instructions
Steering column multifunction switch.
LTB01110NAS1
Service Bulletin/Repair Instructions
Rear bumper exhaust systen heatshield.
N094NAS1
Service Bulletin/Repair Instructions
Second row seating function.
SGI17-43
Service Bulletin/Repair Instructions
Powered tilt and slide operation on the second row seating may not operate.
LTB01081NAS1
Service Bulletin/Repair Instructions
Electronic feature group.
LTB01114NAS1
Service Bulletin/Repair Instructions
Windshield finisher loose.
SSM73441
Service Bulletin/Repair Instructions
Issue: A customer may report that one or both of the messages "Suspension fault, Drive with care." or "Adaptive dynamics fault" are displayed intermittently on the Instrument Cluster. Following diagnosis using Pathfinder the Diagnostic Trouble Code (DTC) U3000-04 ?Control Module System Internal Failure? is stored in the Chassis Control Module (CHCM). Concern applicable to 2017 MY vehicles only.
LTB01009NAS4
Service Bulletin/Repair Instructions
Situation: In response to customer feedback on the performance of the InControl® Touch Pro system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: * Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed * Infotainment Master Controller (IMC) resets, blank screens, and poor system performance * CD ripping/playback issues * Camera stability issues when reverse selected * Media Player crash, library track select fails, USB Source reliability * Phone and Bluetooth - connection and contacts download issues * Climate control fan symbol not visible when increasing/decreasing fan speed * The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen * Unable to access the seat massage auto function on the Touchscreen * 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.
SSM73374
Service Bulletin/Repair Instructions
Issue: A customer may express a concern that the instrument cluster displays the cruise control value all the way down to 10MPH or 10KPH but the cruise control value is not displayed on Head Up Display below 20MPH or 20KPH.
LTB00837NAS3
Service Bulletin/Repair Instructions
Situation: A fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.
LTB01096NAS1
Service Bulletin/Repair Instructions
Situation: One or more of the following may be evident: ? The engine does not start; ? The engine lacks power; and/or ? The engine runs rough. During diagnosis, the technician may find Diagnostic Trouble Code (DTC) P008A-84 stored in the Powertrain Control Module (PCM). Additional DTCs P0230 and P2635 may also be stored in the PCM.
LTB01100NAS1
Service Bulletin/Repair Instructions
Situation: A roof panel molding may be loose and/or wind noise may be evident from the upper windshield/roof panel area.
LTB01086NAS1
Service Bulletin/Repair Instructions
Situation: The keyless entry system lock function may not operate or operates intermittently.
SFCC-14SEP17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
LTB01065NAS1
Service Bulletin/Repair Instructions
Situation: The tailgate may not open when using the remote transmitter or the tailgate release button.
LTB01106NAS1
Service Bulletin/Repair Instructions
Situation: An engine hesitation at approximately 20mph during light throttle (1,400-2,000 engine Revolutions Per Minute [RPM]) may be evident.
SSM73563
Service Bulletin/Repair Instructions
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available. When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
SSM73553
Service Bulletin/Repair Instructions
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
LTB01094NAS1
Service Bulletin/Repair Instructions
Situation: When operating the third row seat intelligent seat fold feature, the left seatback may fold down and then return to the raised position.
SSM73527
Service Bulletin/Repair Instructions
Issue: A customer may express a concern of one or more of the following symptoms: * Cycling vent temperatures, blowing warm and then cold. * Misting up of the front, side or rear screen(s) in cool ambient air temperatures (less than 15°C) * Poor cooling performance of the Air Conditioning (A/C) system * Warm, damp or musty smells coming from the vents
SSM73532
Service Bulletin/Repair Instructions
Issue: Customer may arrive at retailer with concern relating to loss of performance and engine MIL light illuminated on instrument cluster. PLEASE NOTE:- This SSM relates only to the above vehicles fitted with AJ200D High Power derivatives
SSM73415
Service Bulletin/Repair Instructions
Issue: A customer may report a concern that after a DVD is inserted in the Optical Disc drive on vehicles manufactured with the In Control Touch Pro infotainment system the following message is shown intermittently: "Disc error - Check disc is clean and inserted correctly".
SSM73437
Service Bulletin/Repair Instructions
Issue: Vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
SSM73421
Service Bulletin/Repair Instructions
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code (DTC) B12BD-31 "Rear Camera - No Signal" and or U1A4B-49 "Control Module Processor B - Internal Failure" stored in the Image Processing Module B (IPMB). The DTC is a false flagging code that can lead to incorrect diagnosis of any camera related issue reported by the customer.
LTB01029NAS1
Service Bulletin/Repair Instructions
Situation: A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
Q633NAS5
Service Bulletin/Repair Instructions
Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions:* Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed * Infotainment Master Controller (IMC) resets, blank screens, and poor system performance * CD ripping/playback issues * Media Player crash, library track select fails, USB Source reliability * Phone and Bluetooth - connection and contacts download issues * Climate control fan symbol not visible when increasing/decreasing fan speed * The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen * 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.
SSM72683
Service Bulletin/Repair Instructions
Issue: 15-17MY LR Discovery Sport (L550) and 16-17MY RR Evoque (L538) customers may complain of a 'Squeal' or 'Squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. The complaint is most noticeable when vehicles are initially driven from cold start in cold ambient temperatures and the noise generally dissipates when the brakes have warmed up.
SSM73469
Service Bulletin/Repair Instructions
Issue: Customers require a rear screen replacement. Potential customer symptoms may include: *Poor radio reception. *Poor window demist/defrost.
N042NAS1
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the exterior 'A' pillar windshield moulding seals may come loose.
SGI17-34
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select another channel. This issue is a result of having InControl® Touch Phase 3.0 software previously installed on the vehicle.
N048NAS2
Service Bulletin/Repair Instructions
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and in some cases, a front fender has been installed without air flow ducts. Investigations have identified that the air ducts are required to aid brake cooling and therefore, where customers are using their vehicle enthusiastically, an increase in pedal travel after repeated high speed stops may be experienced.
SSM73453
Service Bulletin/Repair Instructions
Issue: Retailers are reporting that the issue remains after completing LTB00827.
LTB01077NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
N037NAS2
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel and not allowing users to select another channel. This issue is a result of having InControl® Touch? Phase 3.0 software previously installed on the vehicle.
SSM73455
Service Bulletin/Repair Instructions
Issue: Customers are reporting the bonnet open signal is showing on the Instrument Cluster.
SSM73332
Service Bulletin/Repair Instructions
Issue: Land Rover Discovery (L462) prior to the vin of LR008316, Customers or Retailers may report that the Headlamp Profile to the fender (Wing) or the Headlamp to Grille / Bumper profile is incorrect ? see attached file for examples
N048NAS1
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may have been manufactured away from process and in some cases, a front fender has been installed without air flow ducts. Investigations have identified that the air ducts are required to aid brake cooling and therefore, where customers are using their vehicle enthusiastically, an increase in pedal travel after repeated high speed stops may be experienced.
SSM73408
Service Bulletin/Repair Instructions
Issue: The front license plate plinth does not fit on the bumper correctly.
N053 UPS4217-1bN
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where, as a result of a prior Car configuration File (CCF) update, the Autonomous Emergency Braking (AEB) and Driver Fatigue Alert features are not available for selection in the Instrument Cluster Driver Assistance menu.
SGI17-26
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where, as a result of a prior Car Configuration File (CCF) update, the Autonomous Emergency Braking (AEB) and Driver Fatigue Alert features are not available for selection in the Instrument Cluster Driver Assistance menu.
N042 UPS2917-1BN
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on certain vehicles within the listed. Affected Vehicle Range where the exterior 'A' pillar windshield moulding seals may come loose.
SSM73386
Service Bulletin/Repair Instructions
Issue: The tailgate fails to open when commanded via the key fob or tailgate release button
SSM73372
Service Bulletin/Repair Instructions
Issue: Reports have been received that Advanced Driver Assist System (ADAS) cannot be selected within the Instrument Cluster menus, (feature remains 'greyed out') and one or more of the following DTC's are stored in the Image Processing Module A (IPMA): C1001-57, U2300-51, U2300-64
N118NAS4
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.