SSM76492 - 20AUG26
Other
TCU Activation Failure And InControl App Inoperative After Software Update
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76492 - 20AUG26
TCU Activation Failure And InControl App Inoperative After Software Update
SSM76477 - 21JUL26
Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
E002 - 20JUL26
Exhaust System Oxygen (O2) Sensors - Extended Warranty
SSM76324 - 06JUL26
A low-speed ‘clonk’ type noise from the rear driveline, audible during low speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76468 - 03JUL26
Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
N869 Discovery 16JUN26
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
N811 Discovery 15MAY26
Door Zone Module - Quiescent Drain
N869 Discovery 15MAY26
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
N892v3 - 01MAY26
Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
D006 Defender 17APR26
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
N811 Discovery 17APR26
Door Zone Module - Quiescent Drain
N869 Discovery 17APR26
Software Over The Air (SOTA) updates are failing to complete
N869 DISCOVERY 20MAR26
Software Over The Air (SOTA) updates are failing to complete.
SSM000028 - 18MAR26
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
TUCC_MAR2026_26
There are several scenarios where the key may be set to a deactivated state.
TUCC_MAR2026_27
INCONTROL REMOTE APP WAKE UP TIMER
TUCC_MAR2026_28
While driving with satellite maps, sometimes image doesn't load fully and then comes back
SSM76411 - 10MAR26
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Discovery_N811 02-20-2026
Door Zone Module - Quiescent Drain
Discovery_N869 02-20-2026
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
TUCC_FEB2026_33
12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
TUCC_FEB2026_34
There is a concern/fault with the 48Volt MHEV system.
TUCC_FEB2026_35
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_FEB2026_42
STEERING REQUIRES STEADY CORRECTION FORCE
252602.027 - 12FEB26
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_20
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
TUCC_JAN2026_25
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_JAN2026_26
After vehicle off, the fan continues to run at high speeds.
SSM000021-27JAN26
Vehicle Requires Steady Correction Steering Force to Remain in Lane
SSM000017-19DEC25
Coolant fan may continue running at high speed after ignition shut-off
SSM000013-18DEC25
PIVI - Unable to log into InControl account in vehicle
TUCC_DEC2025_32
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
TUCC_DEC2025_34
PASSIVE ENTRY INTERMITTENT OPERATION
TUCC_DEC2025_35
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
TUCC_DEC2025_39
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
SSM76397-10DEC25
Unable to Log into InControl Account in Vehicle.
Defender_D006_17OCT25
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
Discovery_N811_17OCT25
Door Zone Module - Quiescent Drain
Discovery_N815_17OCT25
Near Field Sensing Module (NFSM) Wired Updates
Discovery_N869_17OCT25
Software Updates
SSM76386 - 29AUG25
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Discovery_N811_18AUG25
Door Zone Module - Quiescent Drain
Discovery_N815_18AUG25
Near Field Sensing Module (NFSM) Wired Updates
Discovery_N869_18AUG25
Software Over The Air (SOTA) updates are failing to complete. These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Defender_D006_18AUG25
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
TUCC_AUG2025_32
Oil leaks from the transfer case area of the vehicle.
TUCC_AUG2025_33
Audible clunk noise from rear driveline during low-speed throttle inputs.
TUCC_AUG2025_40
There is a noise in the front suspension.
SSM76375 - 04AUG25
Rear Brake Caliper Piston Dust Boot Distortion Risk
SSM76375ATT1 - 04AUG25
Rear Brake Caliper Piston Dust Boot Distortion Risk
SSM76375ATT2 - 04AUG25
Rear Brake Caliper Piston Dust Boot Distortion Risk
SSM76376 - 04AUG25
A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation of the arm during removal and installation.
SSM76376ATT - 04AUG25
A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation of the arm during removal and installation.
SSM76324 - 01AUG25
Rear Driveline `Clonk` Type Noise
SSM76324ATT1 - 01AUG25
Rear Driveline `Clonk` Type Noise
SSM76324ATT3 - 01AUG25
Rear Driveline `Clonk` Type Noise
SSM76344 - 18JUL25
Oil Leak From The Transfer Case
TUCC_JUL2025_32
Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
TUCC_JUL2025_16
The low coolant light may be illuminated/there may be a coolant leak from the engine area.
Discovery_N815_20JUN25
Near Field Sensing Module (NFSM) Wired Updates
Discovery_N869_20JUN25
Software Updates
N968 - 16JUN25
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may cause a reduction in torque to the front axle and you may notice inability to apply the AWD lock.
TUCC_JUN2025_56
The air conditioner does not blow cold air.
TUCC_JUN2025_28
TURBOCHARGER COOLANT FEED AND RETURN PIPE O- RING LEAK
TUCC_JUN2025_46
MIL on Instrument cluster.
TUCC_JUN2025_49
Customer reports of a low-speed clonk type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76230 - 04JUN25
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76230ATT - 04JUN25
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
LTB01306NAS2 31MAY25
Roof Opening Panel Seal Adrift
N811 Letter 23MAY25
Door Zone Module - Quiescent Drain
SSM76324 - 21MAY25
JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76324ATT1 - 21MAY25
JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76324ATT2 - 21MAY25
JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76324ATT3 - 21MAY25
JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.
SSM76328 - 21MAY25
JLR Engineering investigations have identified reports of the Heating Ventilation and Air Conditioning(HVAC) evaporator sensor not operating as expected
Discovery_N792_16MAY25
Clear SOTA Persistency
Discovery_N811_16MAY25
Door Zone Module - Quiescent Drain
Discovery_N815_16MAY25
Near Field Sensing Module (NFSM) Wired Updates
Discovery_N869_16MAY25
Software Updates
N869 Letter 12MAY25
Software Updates
TUCC_MAY2025_14
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
TUCC_MAY2025_17
A potential concern has been identified on certain vehicles, where the transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock. A replacement of the transfer case control module (TCCM) and hydraulic pump is required.
TUCC_MAY2025_34
Vehicle cranks, but does not run when at operating temperature
N815 Letter 07MAY25
- Near Field Sensing Module (NFSM) Wired Updates
D006-06MAY25
A potential concern has been identified on certain 2022 model year to 2025 model year Range Rover, 2023 model year to 2025 model year Range Rover Sport and 2021 model year to 2025 model year Defender and Discovery vehicles where the transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.
SSM76319 - 05MAY25
Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.
Mailing N811 30APR25
Door zone module - quiescent drain
N815v3 - 28APR25
Near Field Sensing Module (NFSM) Wired Updates
SSM76317 - 28APR25
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Engine Will Crank, No Start When At Operating Temperature
Discovery_N792_18APR25
Clear SOTA Persistency
Discovery_N811_18APR25
Door Zone Module - Quiescent Drain
Discovery_N815_18APR25
Near Field Sensing Module (NFSM) Wired Updates
Discovery_N869_18APR25
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_20
Engine replacement under warranty.
TUCC_APR2025_44
Electrical system warning light will be on the instrument cluster.
Discovery_N792_21MAR25
Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control Unit Module (TCU) SOTA persistency clear application to be completed.
Discovery_N811_21MAR25
Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge.
Discovery_N815_21MAR25
Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
Discovery_N869_21MAR25
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to complete.
SA Owner Letter N811
Single speed transfer case pump - connected campaign
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SFCC_MAR2025_45
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
SFCC_MAR2025_47
Low coolant lamp comes on and/or leak of coolant from engine area.
SSM76208 - 13MAR25
Oil Leak From The Front And Rear Of The Vehicle
N968 v1
The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may cause a reduction in torque to the front axle and you may notice inability to apply the AWD lock.
Discovery_N811_21FEB25
DOOR ZONE MODULE - QUIESCENT DRAIN
Discovery_N815_21FEB25
Near Field Sensing Module (NFSM) Wired Updates
Discovery_N869_21FEB25
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SSM76280
JLR Engineering investigations have identified that customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
SFCC_FEB2025_36
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
SFCC_FEB2025_48
Oil leak from under vehicle
SFCC_FEB2025_59
The side-step makes a rattle noise.
SFCC_FEB2025_45
Low engine coolant lamp warning on instrument panel and/or coolant leak.
SFCC_FEB2025_58
The parking brake switch sticks or does not work.
SSM76269
Turbocharger Coolant Feed And Return Pipe O-Ring Leak
SSM76230
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76230ATT
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76264
PIVI satellite radio favorites screen displays an incorrect channel.
SSM76249
Thermostat Housing Engine Coolant Leak
SSM76249ATT1
Thermostat Housing Engine Coolant Leak
SSM76249ATT2
Thermostat Housing Engine Coolant Leak
SSM76249ATT3
Thermostat Housing Engine Coolant Leak
SSM76256
Accessory `Fixed Side Step` - Brackets Cracked
Discovery_N815_17JAN25
Near Field Sensing Module (NFSM) Wired Updates
Discovery_N869_17JAN25
These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.
Discovery_N815_20DEC24
Near Field Sensing Module (NFSM) Wired Updates
SSM76173
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
SSM76228
Oil leak from the transfer case
N892v2
Engine Oil and Filter Change
SSM76166
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SSM76221
Startup Battery Low or Flat
Discovery_N815_15NOV24
Near Field Sensing Module (NFSM) Wired Updates
SFCC_NOV2024_36
MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
SSM76208
Oil leak from rear of the vehicle
SSM76208ATT
Oil leak from rear of the vehicle
SSM76206
Steering Gear Noisy - Request For Information
SSM76149
Fuel Pump Driver Module Inoperative
SSM76206ATT
Steering Gear Noisy - Request For Information
Discovery_N892_18OCT24
Engine Oil and Filter Change
Defender_N815_18OCT24
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
Discovery_N811_18OCT24
Door Zone Module - Quiescent Drain
Discovery_N815_18OCT24
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
SFCC_OCT2024_52
Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.
SFCC_OCT2024_53
MIL lamp on the instrument cluster
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Discovery_N815_20SEP24
Near Field Sensing Module (NFSM) Wired Updates
Discovery_N892_20SEP24
Engine Oil and Filter Change
SSM76186
Clicking Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds
SFCC_SEP2024_25
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SFCC_SEP2024_43
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
SFCC_SEP2024_52
A customer may report that the windshield wipers stop up on the windshield when turned off.
N796 - 06SEP24
Software Updates
N869 V1
Software Updates
N892FollowUp Owner Letter
Engine Oil and Filter Change
DISCOVERY 811
Door Zone Module - Quiescent Drain
SFCC_AUG2024_46
Electrical system fault on instrument cluster or noise from engine.
EVA2 SOTA 4.2.0
Improvements to SOTA (Software Over The Air) capability.
SOTA 4.1.5V2
Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
SSM76143
Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive belt tensioners and pulleys, resulting in abnormal noises coming from the engine bay.
Discovery_N811_19JUL24
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules
SOTA S018
Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering
SFCC_JUL2024_30
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
SFCC_JUL2024_41
Low coolant light on or smell of coolant from engine area.
N811 v2
Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge. The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.
N795 DISCOVERY
SOFTWARE UPDATES
N796 DISCOVERY
SOFTWARE UPDATES
N811 DISCOVERY
Door Zone Module - Quiescent Drain
SFCC_JUN2024_45
Low coolant light on or smell of coolant from engine area.
SFCC_JUN2024_56
A customer may report that the vehicle loses steering power assist after starting the vehicle from static.
N796-DISCOVERY
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC), PIVI and Gateway Module A (GWM). These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
N811-DISCOVERY
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules.
SFCC_MAY2024_21
The engine oil and filter are to be replaced.
SFCC_MAY2024_44
Malfunction Indicator Lamp (MIL) on while driving. Misfire, running rough condition.
SFCC_MAR2024_58
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_61
Lack of power, MIL light on, rough idle
SFCC_MAR2024_70
A creaking type noise from the roof area is heard while driving.
SFCC_MAR2024_72
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
JLRTB02079NAS2
Creaking Noise From Glass Roof Panel
JLRP00257
Extended warranty on DMTL Pumps 2020MY to 2021MY.
SFCC_FEB2024_32
Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.
SFCC_DEC2023_32
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
S014SOTA4.1.1v3
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
SFCC_NOV2023_30
Startup battery keeps draining / Vehicle will not start
SFCC_NOV2023_37
There is a clicking or ticking type noise from the front axle area of the vehicle while turning either left or right at or near full lock at low speeds.
SFCC_NOV2023_6
DTC repair - LKA systems
SSM75779
Clicking/Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds
SSM76104
No Power Steering Assistance at Start of Drive Cycle â ADAS Warning
SFCC_OCT2023_37
Customer states the weather app is no longer available
SFCC_OCT2023_40
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_47
The headlamps not fully functioning properly after module replacement.
SFCC_OCT2023_50
There is moisture inside the headlamp lens
SSM75814
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_15
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake.
SFCC_SEP2023_30
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_37
Customer reports coolant level low message on dash or a coolant leak.
SFCC_SEP2023_45
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
The sunglass holder wonât open or does not operate correctly
S012 SOTAOS4.1.0
Driving Assistance and Vehicle Dynamics updates
SSM75869
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SFCC_AUG2023_43
FRONT INTERIOR COURTESY LIGHT â NON-ILLUMINATION
SFCC_AUG2023_46
Lack of power, MIL on.
SSM75934
Engine Noise
BIG5JUL23_28
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI.
SFCC_JUL2023_27
The E-Call light is not active after completing the Pre-Delivery inspection
SFCC_JUL2023_28
PIVI IP 36 , BECM OS 4.0.0
SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start.
SSM75724
MISFIRE OR ROUGH RUNNING
SSM75724ATT
MISFIRE OR ROUGH RUNNING
S010SOTA4.0.0V3
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SFCC_JUN2023_18
SOFTWARE UPDATES
SFCC_JUN2023_36
PIVI IP36 , BECM OS 4.0.0 â IMPROVED / CHANGED FEATURES
SFCC_JUN2023_46
A customer may report that the front or rear door latch does not operate as expected.
SSM76022
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
N796
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
N795
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI.
SFCC_MAY2023_34
Customer reports coolant level low message on dash or a coolant leak.
SFCC_MAY2023_42
A customer may report a creaking type noise when steering from the front of the vehicle.
SFCC_MAY2023_43
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SFCC_APR2023_27
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75971
3.0L AJ126 Misfire on New Replacement or REMAN units.
SFCC_MAR2023_29
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative â it does not update with location, does not display any weather-related information and will not recover with new software or hardware.
SFCC_MAR2023_35
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SSM75963
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75953
P6 Engine Primary belt shredding - MHEV only
SSM75951
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Customer reports, Engine Light is on and poor cabin heating.
SSM75925
Oil Leak â Transmission Oil Cooler Pipes
SSM75918
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75908
Malfunction Indicator Lamp
N641NAS3
Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The Air (SOTA) due to incorrect Telematic Control Unit Module (TCU) or PIVI software.
SSM75825
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SFCC_DEC2022_36
Customer reports coolant level low message on dash or a coolant leak.
SFCC_NOV2022_29
Customer reports coolant level low message on dash or a coolant leak.
SFCC_NOV2022_31
A customer will complain about a noise / low battery light/ low coolant light and or overheating
SFCC_NOV2022_35
Customers will be reporting a squeaking noise inside the cabin.
SFCC_OCT2022_23
Surround camera, 360 Park aid features are not operating
SFCC_OCT2022_31
MHEV DC/DC Converter â Squeaking noise from Cabin
SFCC_OCT2022_34
Customer reports that low coolant lamp on, coolant leak.
SSM75876
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75876ATT
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75824
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75647
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
SSM75727
PIVI PRO USB INOPERATIVE CROSS CAR LINE
SSM75727ATT
PIVI PRO USB INOPERATIVE CROSS CAR LINE
SSM75618
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_21
USB stick not recognized when inserted into the Front Portable Media Interface Panel
SFCC_SEP2022_22
PIVI â Loss of GPS location and clock time
SFCC_SEP2022_30
Message center displays âCoolant Level Lowâ warning message.
SFCC_SEP2022_31
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_SEP2022_36
A customer may report that an amber general warning indicator is illuminated Power Steering Assistance Reduced is displayed on the
SFCC_SEP2022_37
Suspension Warning Displayed On Instrument Cluster
SSM75848
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75848ATT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75704
POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED
N578v4
NON-START ISSUE
N641NAS2
UNABLE TO COMPLETE SOTA UPDATES
N572v2
ELECTRIC SUPERCHARGER INTERMITTENT OPERATION
S004LR
SOTA CAMPAIGN
SFCC_AUG2022_35
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_37
Customer reports coolant level low message on dash or a coolant leak.
SFCC_JUL2022_39
Whining Noise From Transfer Case
SFCC_JUL2022_46
Clicking/Ticking Type Noise Whilst Turning
JLRTB02107NAS1
Whining Noise From Transfer Case
SFCC_JUN2022_16
DIESEL ENGINE PCM CALIBRATION - CANCELLED
SFCC_JUN2022_32
Driveline Noise or Vibration
SSM75708
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75712
Intermittent Engine Non Start After An Eco Stop Start Event
SSM75757
Lack/Loss of Power
SSM75757ATT
Lack/Loss of Power
SFCC_MAY2022_11
EMISSIONS RECALLS
SFCC_MAY2022_18
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
BIG5MAY_31
EMISSIONS RECALLS
SSM75744
ACCESSORY DASHBOARD CAMERA INOPERATIVE
N627
AIR LEAK WITHIN CRANKCASE VENTILATION SYSTEM
SFCC_APR2022_14
AIR LEAK WITHIN CRANKCASE VENTILATION SYSTEM
SFCC_APR2022_17
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_32
Customer concern will be a failure to restart after an Eco-stop. This may be interpreted as a stall, but the ignition will also turn off.
SFCC_APR2022_34
A customer may report that âPower Steering Reducedâ message displays on the message center on start-up with a reduction in steering assist.
SFCC_APR2022_37
A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.
SFCC_APR2022_38
A customer may report that the load through center seat does not fold properly
SFCC_APR2022_39
A customer may report that the 2nd row seat does not recline.
SFCC_APR2022_40
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.
SFCC_APR2022_42
A customer may report that the 3rd row seat backrest is stuck in the upright position.
BIG5APR_36
EMISSIONS RECALLS
SFCC_MAR2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_37
Failure to restart out of eco-stop
SFCC_MAR2022_39
Power Steering Assistance Reduced Message Displayed
SFCC_MAR2022_41
A customer may report that the load through center seat does not fold properly.
SFCC_MAR2022_42
A customer may report that the 2nd row seat does not recline.
SFCC_MAR2022_43
A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.
SFCC_MAR2022_45
A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.
SFCC_MAR2022_46
A customer may report that the 3rd row seat backrest is stuck in the upright position.
SSM75701
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_38
Charge warning light on, MIL light
SFCC_FEB2022_42
Overheat Warning on Highway
SFCC_JAN2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_24
Massage Seat PIVI Screen Button â Greyed Out
SFCC_JAN2022_42
Failure to restart out of eco-stop
SFCC_JAN2022_46
Seat Mounted Seat Switches Not Working
SSM75643
Massage Seat PIVI Screen Button â Greyed Out
SFCC_DEC2021_19
Surround camera; 360 Park Aid features or any of the feature is not operating.
SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_44
Seat Mounted Seat Switches Not Working
NAS21.12.008
EMISSION RECALL N620 - ELECTRIC SUPERCHARGER - INTERMITTENT OPERATION
SSM75619
Seat mounted seat switches - Seats not moving
SSM75620
Seat mounted seat switches - Seats not moving
SSM75609
INGENIUM I6 3.0L Petrol - PCV Cover Valve â Poor Idle
N639NAS1
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
NAS21.11.014
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
PIVI IP31
AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality
SFCC_NOV2021_19
Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to install the latest PIVI IP31 software
SFCC_NOV2021_24
Improvements/Fixes â Improvement in system stability â Improvements in acoustic reliability / Audio loss â Graphical Improvements â Flickering cluster for media info â Improved Speech support for features like Weather, Nav â Poor Speech recognition â Improvement in stability of personalization features â Introduction of IP oriented Sirius XM functionality â Improvement in Tow Bar functionality â Robustness in SW Performance post SOTA Update â Robustness in firmware updates post SOTA update â Navigation improvements â Improved Wi-Fi / Hotspot Functionality
SFCC_NOV2021_25
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
JLRTB02059NAS3
NO AIR FLOW THROUGH FACE VENTS
BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
BIG5NOV21_41B
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.
SFCC_OCT2021_13
LOSS OF STEERING ASSISTANCE
SFCC_OCT2021_21
The wireless phone charger is not working with iPhone 12
SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_30
Transmission fluid leaks
SFCC_OCT2021_31
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_42
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Seat Power Height Adjustment Motor Inoperative
SSM75423
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_14
INCORRECT 20-INCH WHEELS INSTALLED
SFCC_SEP2021_36
Customer States engine runs rough with MIL illuminated.
SFCC_SEP2021_42
Groan, Graunch or Judder Type Noise From Front Brakes
SSM75394
Oil Level Gauge (Dipstick) markings incorrect.
SSM75394ATT
Oil Level Gauge (Dipstick) markings incorrect.
SSM75463
MIL ILLUMINATED
N591NAS1
INCORRECT 20-INCH WHEELS INSTALLED
NAS21.09.006
INCORRECT 20-INCH WHEELS INSTALLED
N572NAS3
Electric Supercharger Intermittent Operation
NAS21.08.012
Electric Supercharger Intermittent Operation
SFCC_AUG2021_30
INCORRECT 20â WHEELS INSTALLED
SFCC_AUG2021_32
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Connectivity functions are no longer working.
SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
â Customer states check engine light is illuminated.
SFCC_AUG2021_43
A customer may report that there is a cyclical knocking or judder type noise when braking.
BIG5JUN21_30B
INCORRECT 20â WHEELS INSTALLED
SFCC_JUL2021_38
Request for software update shown on touchscreen
SFCC_JUL2021_39
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_41
Customer states downloaded software will not install
SFCC_JUL2021_43
BECM offline after programming.
SFCC_JUL2021_49
A customer may report that there is a cyclical knocking or judder type noise when braking.
SFCC_JUL2021_54
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
JLRTB02084NAS1
The trailer lamps may not operate as expected. The trailer turn signal indicator on the Instrument Panel Cluster (IPC) will not be illuminated if the trailer turn signal lamps are not operating. For all other trailer lamps, any failure can only be observed by a visual inspection of the trailer lamps.
SFCC_JUN2021_18
Engine MIL and reduced engine performance.
SFCC_JUN2021_19
MISSING ACTIVITY KEYS
SFCC_JUN2021_23
Infotainment Updates
SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_28
The vehicle does not Eco Stop.
SFCC_JUN2021_29
Check Engine MIL is illuminated.
SFCC_JUN2021_36
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
SFCC_MAY2021_20
MISSING ACTIVITY KEY
SFCC_MAY2021_25
Navigation displays current location as Berlin, Germany.
SFCC_MAY2021_28
Unable to log into InControl Account.
SFCC_MAY2021_34
The vehicle does not Eco Stop.
SFCC_MAY2021_35
Check Engine MIL is illuminated.
BIG5JUN21_44A
MIL and reduced engine performance.
BIG5JUN21_44B
MISSING ACTIVITY KEY
NAS21.06.012
The Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC) and reduced performance may be experienced, due to an intermittent internal short circuit within the electric supercharger circuit board.
NAS21.05.015.2
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where, due the global chip shortage, the Activity Key for the vehicle cannot be supplied.
SFCC_MAY2021_45
A customer may report a ratcheting sound when folding/ unfolding the second row seats.
SFCC_MAY2021_46
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
212205.029
Missing Activity Key
NAS21.05.015
MISSING ACTIVITY KEYS
BIG5MAY21_37
MISSING ACTIVITY KEY
SFCC_APR2021_18
Infotainment Updates
SFCC_APR2021_20
IMC Update 21A will not install
SFCC_APR2021_21
Customer is unable to log into InControl Account after account creation
SFCC_APR2021_22
Customer received âunknown errorâ when trying to log into Pivi profile
SFCC_APR2021_35
A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough ground.
SFCC_APR2021_38
A customer may report that the 2nd row seat back does not tilt forward for access to the 3rd row seats when the switch located at the top of the 2nd row seat is pressed.
SFCC_APR2021_39
DEPLOYABLE SIDESTEPS INOPERATIVE
SFCC_APR2021_43
A customer may report that the air conditioning system is not cooling the cabin properly.
SSM75296
Malfunction Indicator Lamp (MIL)/Check Engine Light (CEL)
JLRTB02059NAS2
Incorrect Operation of Climate Control Air Distribution
SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_23
Automatic High Beam Disabled
SFCC_MAR2021_27
Navigation Voice Control does not function
SFCC_MAR2021_36
Creak Noise From Glass Roof Panel
SFCC_MAR2021_39
Deployable Side Steps Not Operating
SFCC_MAR2021_41
Air Conditioning Not Blowing Cool Air Into Cabin
JLRTB02079NAS1
Creaking Noise From Glass Roof Panel
JLRTB02078NAS1
After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will not operate, with no ability to override this option.
SSM75302
Air Conditioning (A/C) not blowing cool air into the cabin
SSM75305
Deployable Side Steps Not Operating
SSM75286
Pivi Pro navigation map data fails to install from USB device to vehicle
SSM75286ATT
Pivi Pro navigation map data fails to install from USB device to vehicle
SSM74940
Wifi, Incontrol App, Telematics not found.
SSM75281
Front Air Spring â Air Leak
SSM75281ATT
Front Air Spring â Air Leak
SFCC_JAN2021_30
There is a noise coming from the engine bay.
SFCC_JAN2021_35
There is a restricted performance message in the instrument pack and a Check Engine MIL.
JLRTB02065NAS1
A rattling noise can be heard coming from under the vehicle. Investigation has determined that the rattle is coming from the engine undershield.
SSM75202
Tow Assist 2 - gets cancelled when raising terrain mode rotary as directed and customers may experience a cancellation message as described below - âAuto Steer Cancelledâ.
SSM75202ATT
Tow Assist 2 - gets cancelled when raising terrain mode rotary as directed and customers may experience a cancellation message as described below - Auto Steer Cancelled.
SFCC_DEC2020_28
There is a restricted performance message in the instrument pack and a Check Engine MIL.
SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC_DEC2020_32
A customer may report a rattle type noise from under the vehicle with the engine running.
LTB00766NAS5
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
SFCC_NOV2020_38
The Check Engine MIL is illuminated.
SFCC_OCT2020_38
It feels like the wheels are locking when turning. There is a noise or judder feeling when turning.
JLRTB02060NAS1
A knocking noise from the front suspension when driving over uneven road surfaces orspeed bumps, at speeds of up to 40 km/h (25 mph) may be evident.
SSM74892
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Customer reports of steering wheel mis-alignment.
SFCC_JUN2020_23
There is a noise from the engine.
SSM74856
Suspended Campaign N451
SFCC_MAY2020_18
No airflow from the HVAC system.
SFCC_MAY2020_30
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SFCC_MAY2020_31
There is a noise when turning or accelerating. There is a judder when turning. The tires jump when turning.
LTB01108NAS1
InControl Touch Pro features may not function as expected.
LTB01090NAS1
Steering column multifunction switch.
LTB01110NAS1
Rear bumper exhaust systen heatshield.
LTB01114NAS1
Windshield finisher loose.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.