Vehicle report

2021 LAND ROVER DISCOVERY

Service bulletins

432 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SSM76492 - 20AUG26

Other

TCU Activation Failure And InControl App Inoperative After Software Update

SSM76477 - 21JUL26

Other

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

E002 - 20JUL26

Service Bulletin/Repair Instructions

Exhaust System Oxygen (O2) Sensors - Extended Warranty

SSM76324 - 06JUL26

Other

A low-speed ‘clonk’ type noise from the rear driveline, audible during low speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.

SSM76468 - 03JUL26

Other

Unable to select Navigation when pressing the navigation Tile on theTouchscreen.

N869 Discovery 16JUN26

Other

Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

N811 Discovery 15MAY26

Other

Door Zone Module - Quiescent Drain

N869 Discovery 15MAY26

Other

Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

N892v3 - 01MAY26

Service Bulletin/Repair Instructions

Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.

D006 Defender 17APR26

Other

The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.

N811 Discovery 17APR26

Other

Door Zone Module - Quiescent Drain

N869 Discovery 17APR26

Other

Software Over The Air (SOTA) updates are failing to complete

N869 DISCOVERY 20MAR26

Other

Software Over The Air (SOTA) updates are failing to complete.

SSM000028 - 18MAR26

Other

Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices

TUCC_MAR2026_26

Other

There are several scenarios where the key may be set to a deactivated state.

TUCC_MAR2026_27

Other

INCONTROL REMOTE APP WAKE UP TIMER

TUCC_MAR2026_28

Other

While driving with satellite maps, sometimes image doesn't load fully and then comes back

SSM76411 - 10MAR26

Other

Smart Key Deactivated message on instrument cluster and unable to start their vehicle

Discovery_N811 02-20-2026

Other

Door Zone Module - Quiescent Drain

Discovery_N869 02-20-2026

Other

Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

TUCC_FEB2026_33

Other

12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)

TUCC_FEB2026_34

Other

There is a concern/fault with the 48Volt MHEV system.

TUCC_FEB2026_35

Other

There is a concern with the 48Volt charging system(DC/DC) with the vehicle.

TUCC_FEB2026_42

Other

STEERING REQUIRES STEADY CORRECTION FORCE

252602.027 - 12FEB26

Service Bulletin/Repair Instructions

Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.

TUCC_JAN2026_20

Other

PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY

TUCC_JAN2026_25

Other

There is a concern with the 48Volt charging system(DC/DC) with the vehicle.

TUCC_JAN2026_26

Other

After vehicle off, the fan continues to run at high speeds.

SSM000021-27JAN26

Other

Vehicle Requires Steady Correction Steering Force to Remain in Lane

SSM000017-19DEC25

Other

Coolant fan may continue running at high speed after ignition shut-off

SSM000013-18DEC25

Other

PIVI - Unable to log into InControl account in vehicle

TUCC_DEC2025_32

Other

BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES

TUCC_DEC2025_34

Other

PASSIVE ENTRY INTERMITTENT OPERATION

TUCC_DEC2025_35

Other

Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.

TUCC_DEC2025_39

Other

A battery warning light on and or electrical system failure message is displayed on instrument cluster.

SSM76397-10DEC25

Other

Unable to Log into InControl Account in Vehicle.

Defender_D006_17OCT25

Other

The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.

Discovery_N811_17OCT25

Other

Door Zone Module - Quiescent Drain

Discovery_N815_17OCT25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_17OCT25

Other

Software Updates

SSM76386 - 29AUG25

Other

Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.

Discovery_N811_18AUG25

Other

Door Zone Module - Quiescent Drain

Discovery_N815_18AUG25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_18AUG25

Other

Software Over The Air (SOTA) updates are failing to complete. These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

Defender_D006_18AUG25

Other

The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.

TUCC_AUG2025_32

Other

Oil leaks from the transfer case area of the vehicle.

TUCC_AUG2025_33

Other

Audible clunk noise from rear driveline during low-speed throttle inputs.

TUCC_AUG2025_40

Other

There is a noise in the front suspension.

SSM76375 - 04AUG25

Other

Rear Brake Caliper Piston Dust Boot Distortion Risk

SSM76375ATT1 - 04AUG25

Other

Rear Brake Caliper Piston Dust Boot Distortion Risk

SSM76375ATT2 - 04AUG25

Other

Rear Brake Caliper Piston Dust Boot Distortion Risk

SSM76376 - 04AUG25

Other

A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation of the arm during removal and installation.

SSM76376ATT - 04AUG25

Other

A number of warranty return front lower control arms where the ball joint shows signs of damage due to over-articulation of the arm during removal and installation.

SSM76324 - 01AUG25

Other

Rear Driveline `Clonk` Type Noise

SSM76324ATT1 - 01AUG25

Other

Rear Driveline `Clonk` Type Noise

SSM76324ATT3 - 01AUG25

Other

Rear Driveline `Clonk` Type Noise

SSM76344 - 18JUL25

Other

Oil Leak From The Transfer Case

TUCC_JUL2025_32

Other

Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.

TUCC_JUL2025_16

Other

The low coolant light may be illuminated/there may be a coolant leak from the engine area.

Discovery_N815_20JUN25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_20JUN25

Other

Software Updates

N968 - 16JUN25

Service Bulletin/Repair Instructions

The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may cause a reduction in torque to the front axle and you may notice inability to apply the AWD lock.

TUCC_JUN2025_56

Other

The air conditioner does not blow cold air.

TUCC_JUN2025_28

Other

TURBOCHARGER COOLANT FEED AND RETURN PIPE O- RING LEAK

TUCC_JUN2025_46

Other

MIL on Instrument cluster.

TUCC_JUN2025_49

Other

Customer reports of a low-speed clonk type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.

SSM76230 - 04JUN25

Other

Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris

SSM76230ATT - 04JUN25

Other

Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris

LTB01306NAS2 31MAY25

Service Bulletin/Repair Instructions

Roof Opening Panel Seal Adrift

N811 Letter 23MAY25

Other

Door Zone Module - Quiescent Drain

SSM76324 - 21MAY25

Other

JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.

SSM76324ATT1 - 21MAY25

Other

JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.

SSM76324ATT2 - 21MAY25

Other

JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.

SSM76324ATT3 - 21MAY25

Other

JLR Engineering investigations have found customer reports of a low-speed ‘clonk’ type noise from the rear driveline, audible during low-speed throttle inputs, often coupled with up/down gear changes. The noise is audible during normal road driving conditions.

SSM76328 - 21MAY25

Other

JLR Engineering investigations have identified reports of the Heating Ventilation and Air Conditioning(HVAC) evaporator sensor not operating as expected

Discovery_N792_16MAY25

Other

Clear SOTA Persistency

Discovery_N811_16MAY25

Other

Door Zone Module - Quiescent Drain

Discovery_N815_16MAY25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_16MAY25

Other

Software Updates

N869 Letter 12MAY25

Other

Software Updates

TUCC_MAY2025_14

Other

AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM

TUCC_MAY2025_17

Other

A potential concern has been identified on certain vehicles, where the transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock. A replacement of the transfer case control module (TCCM) and hydraulic pump is required.

TUCC_MAY2025_34

Other

Vehicle cranks, but does not run when at operating temperature

N815 Letter 07MAY25

Other

- Near Field Sensing Module (NFSM) Wired Updates

D006-06MAY25

Service Bulletin/Repair Instructions

A potential concern has been identified on certain 2022 model year to 2025 model year Range Rover, 2023 model year to 2025 model year Range Rover Sport and 2021 model year to 2025 model year Defender and Discovery vehicles where the transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may show as a reduction in torque to the front axle during driving or as an inability to apply the AWD lock.

SSM76319 - 05MAY25

Other

Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.

Mailing N811 30APR25

Other

Door zone module - quiescent drain

N815v3 - 28APR25

Service Bulletin/Repair Instructions

Near Field Sensing Module (NFSM) Wired Updates

SSM76317 - 28APR25

Other

Engine Will Crank, No Start When At Operating Temperature

SSM76317ATT - 28APR25

Other

Engine Will Crank, No Start When At Operating Temperature

Discovery_N792_18APR25

Other

Clear SOTA Persistency

Discovery_N811_18APR25

Other

Door Zone Module - Quiescent Drain

Discovery_N815_18APR25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_18APR25

Other

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required

TUCC_APR2025_18

Other

Leaking windshield that caused the water ingress on the electrical component.

TUCC_APR2025_20

Other

Engine replacement under warranty.

TUCC_APR2025_44

Other

Electrical system warning light will be on the instrument cluster.

Discovery_N792_21MAR25

Other

Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control Unit Module (TCU) SOTA persistency clear application to be completed.

Discovery_N811_21MAR25

Other

Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge.

Discovery_N815_21MAR25

Other

Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).

Discovery_N869_21MAR25

Other

A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to complete.

SA Owner Letter N811

Other

Single speed transfer case pump - connected campaign

SFCC_MAR2025_17

Other

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.

SFCC_MAR2025_18

Other

There have been several FRED submissions for a customer allegation of a brake noise concern.

SFCC_MAR2025_20

Other

There have been several FRED submissions for a customer allegation of brake judder/vibration.

SFCC_MAR2025_45

Other

'Stop Safely Electrical Fault Detected' warning message displayed in the message center.

SFCC_MAR2025_47

Other

Low coolant lamp comes on and/or leak of coolant from engine area.

SSM76208 - 13MAR25

Other

Oil Leak From The Front And Rear Of The Vehicle

N968 v1

Service Bulletin/Repair Instructions

The transfer case clutch and / or All Wheel Drive (AWD) lock cannot perform as designed. This may cause a reduction in torque to the front axle and you may notice inability to apply the AWD lock.

Discovery_N811_21FEB25

Other

DOOR ZONE MODULE - QUIESCENT DRAIN

Discovery_N815_21FEB25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_21FEB25

Other

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required

SSM76280

Other

JLR Engineering investigations have identified that customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.

SFCC_FEB2025_36

Other

PIVI SATELLITE RADIO CHANEL DISPLAY FAULT

SFCC_FEB2025_48

Other

Oil leak from under vehicle

SFCC_FEB2025_59

Other

The side-step makes a rattle noise.

SFCC_FEB2025_45

Other

Low engine coolant lamp warning on instrument panel and/or coolant leak.

SFCC_FEB2025_58

Other

The parking brake switch sticks or does not work.

SSM76269

Other

Turbocharger Coolant Feed And Return Pipe O-Ring Leak

SSM76230

Other

Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris

SSM76230ATT

Other

Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris

SSM76264

Other

PIVI satellite radio favorites screen displays an incorrect channel.

SSM76249

Other

Thermostat Housing Engine Coolant Leak

SSM76249ATT1

Other

Thermostat Housing Engine Coolant Leak

SSM76249ATT2

Other

Thermostat Housing Engine Coolant Leak

SSM76249ATT3

Other

Thermostat Housing Engine Coolant Leak

SSM76256

Other

Accessory `Fixed Side Step` - Brackets Cracked

Discovery_N815_17JAN25

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N869_17JAN25

Other

These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.

Discovery_N815_20DEC24

Other

Near Field Sensing Module (NFSM) Wired Updates

SSM76173

Other

MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel

SSM76228

Other

Oil leak from the transfer case

N892v2

Service Bulletin/Repair Instructions

Engine Oil and Filter Change

SSM76166

Other

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

SSM76221

Other

Startup Battery Low or Flat

Discovery_N815_15NOV24

Other

Near Field Sensing Module (NFSM) Wired Updates

SFCC_NOV2024_36

Other

MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE

SSM76208

Other

Oil leak from rear of the vehicle

SSM76208ATT

Other

Oil leak from rear of the vehicle

SSM76206

Other

Steering Gear Noisy - Request For Information

SSM76149

Other

Fuel Pump Driver Module Inoperative

SSM76206ATT

Other

Steering Gear Noisy - Request For Information

Discovery_N892_18OCT24

Other

Engine Oil and Filter Change

Defender_N815_18OCT24

Other

NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES

Discovery_N811_18OCT24

Other

Door Zone Module - Quiescent Drain

Discovery_N815_18OCT24

Other

NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES

SFCC_OCT2024_52

Other

Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.

SFCC_OCT2024_53

Other

MIL lamp on the instrument cluster

SFCC_OCT2024_45

Other

Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.

Discovery_N815_20SEP24

Other

Near Field Sensing Module (NFSM) Wired Updates

Discovery_N892_20SEP24

Other

Engine Oil and Filter Change

SSM76186

Other

Clicking Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds

SFCC_SEP2024_25

Other

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required

SFCC_SEP2024_43

Other

'Stop Safely Electrical Fault Detected' warning message on the instrument panel.

SFCC_SEP2024_52

Other

A customer may report that the windshield wipers stop up on the windshield when turned off.

N796 - 06SEP24

Service Bulletin/Repair Instructions

Software Updates

N869 V1

Service Bulletin/Repair Instructions

Software Updates

N892FollowUp Owner Letter

Other

Engine Oil and Filter Change

DISCOVERY 811

Other

Door Zone Module - Quiescent Drain

SFCC_AUG2024_46

Other

Electrical system fault on instrument cluster or noise from engine.

EVA2 SOTA 4.2.0

Over The Air

Improvements to SOTA (Software Over The Air) capability.

SOTA 4.1.5V2

Over The Air

Enhancements to Apple CarPlay, Android Auto, ADAS, Steering

SSM76143

Other

Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive belt tensioners and pulleys, resulting in abnormal noises coming from the engine bay.

Discovery_N811_19JUL24

Other

A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules

SOTA S018

Over The Air

Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering

SFCC_JUL2024_30

Other

PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION

SFCC_JUL2024_41

Other

Low coolant light on or smell of coolant from engine area.

N811 v2

Service Campaign

Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge. The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.

N795 DISCOVERY

Other

SOFTWARE UPDATES

N796 DISCOVERY

Other

SOFTWARE UPDATES

N811 DISCOVERY

Other

Door Zone Module - Quiescent Drain

SFCC_JUN2024_45

Other

Low coolant light on or smell of coolant from engine area.

SFCC_JUN2024_56

Other

A customer may report that the vehicle loses steering power assist after starting the vehicle from static.

N796-DISCOVERY

Other

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC), PIVI and Gateway Module A (GWM). These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required

N811-DISCOVERY

Other

A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules.

SFCC_MAY2024_21

Other

The engine oil and filter are to be replaced.

SFCC_MAY2024_44

Other

Malfunction Indicator Lamp (MIL) on while driving. Misfire, running rough condition.

SFCC_MAR2024_58

Service Bulletin/Repair Instructions

Radio presets clear after ignition cycle. Sirius XM favorites do not store.

SFCC_MAR2024_61

Service Bulletin/Repair Instructions

Lack of power, MIL light on, rough idle

SFCC_MAR2024_70

Service Bulletin/Repair Instructions

A creaking type noise from the roof area is heard while driving.

SFCC_MAR2024_72

Service Bulletin/Repair Instructions

A Customer may complain of an SRS system warning message being displayed on the instrument panel.

JLRTB02079NAS2

Service Bulletin/Repair Instructions

Creaking Noise From Glass Roof Panel

JLRP00257

Service Bulletin/Repair Instructions

Extended warranty on DMTL Pumps 2020MY to 2021MY.

SFCC_FEB2024_32

Service Bulletin/Repair Instructions

Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.

SFCC_DEC2023_32

Service Bulletin/Repair Instructions

Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.

S014SOTA4.1.1v3

Service Bulletin/Repair Instructions

Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.

SFCC_NOV2023_30

Service Bulletin/Repair Instructions

Startup battery keeps draining / Vehicle will not start

SFCC_NOV2023_37

Service Bulletin/Repair Instructions

There is a clicking or ticking type noise from the front axle area of the vehicle while turning either left or right at or near full lock at low speeds.

SFCC_NOV2023_6

Service Bulletin/Repair Instructions

DTC repair - LKA systems

SSM75779

Service Bulletin/Repair Instructions

Clicking/Ticking Noise from Front Axle While Turning Left or Right and Full Lock at Low Speeds

SSM76104

Service Bulletin/Repair Instructions

No Power Steering Assistance at Start of Drive Cycle – ADAS Warning

SFCC_OCT2023_37

Service Bulletin/Repair Instructions

Customer states the weather app is no longer available

SFCC_OCT2023_40

Service Bulletin/Repair Instructions

Customer reports lack of power and/or check engine light on.

SFCC_OCT2023_47

Service Bulletin/Repair Instructions

The headlamps not fully functioning properly after module replacement.

SFCC_OCT2023_50

Service Bulletin/Repair Instructions

There is moisture inside the headlamp lens

SSM75814

Service Bulletin/Repair Instructions

Weather and Park & Pay Apps disappear after PIVI update

WACCSEP23_6

Service Bulletin/Repair Instructions

Battery low warning displayed on instrument cluster and/or no-start

SFCC_SEP2023_15

Service Bulletin/Repair Instructions

A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake.

SFCC_SEP2023_30

Service Bulletin/Repair Instructions

LOSS OF GPS LOCATION AND CLOCK TIME

SFCC_SEP2023_37

Service Bulletin/Repair Instructions

Customer reports coolant level low message on dash or a coolant leak.

SFCC_SEP2023_45

Service Bulletin/Repair Instructions

The wiper blades streak, smear, judder or squeak during operation

SFCC_SEP2023_46

Service Bulletin/Repair Instructions

The sunglass holder won’t open or does not operate correctly

S012 SOTAOS4.1.0

Service Bulletin/Repair Instructions

Driving Assistance and Vehicle Dynamics updates

SSM75869

Service Bulletin/Repair Instructions

Coolant Low Warning Message Displayed On The Instrument Panel Cluster

SFCC_AUG2023_43

Service Bulletin/Repair Instructions

FRONT INTERIOR COURTESY LIGHT – NON-ILLUMINATION

SFCC_AUG2023_46

Service Bulletin/Repair Instructions

Lack of power, MIL on.

SSM75934

Service Bulletin/Repair Instructions

Engine Noise

BIG5JUL23_28

Service Bulletin/Repair Instructions

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI.

SFCC_JUL2023_27

Service Bulletin/Repair Instructions

The E-Call light is not active after completing the Pre-Delivery inspection

SFCC_JUL2023_28

Service Bulletin/Repair Instructions

PIVI IP 36 , BECM OS 4.0.0

SFCC_JUL2023_31

Service Bulletin/Repair Instructions

Battery low warning displayed on instrument cluster and/or no-start.

SSM75724

Service Bulletin/Repair Instructions

MISFIRE OR ROUGH RUNNING

SSM75724ATT

Service Bulletin/Repair Instructions

MISFIRE OR ROUGH RUNNING

S010SOTA4.0.0V3

Service Bulletin/Repair Instructions

Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.

SFCC_JUN2023_18

Service Bulletin/Repair Instructions

SOFTWARE UPDATES

SFCC_JUN2023_36

Service Bulletin/Repair Instructions

PIVI IP36 , BECM OS 4.0.0 – IMPROVED / CHANGED FEATURES

SFCC_JUN2023_46

Service Bulletin/Repair Instructions

A customer may report that the front or rear door latch does not operate as expected.

SSM76022

Service Bulletin/Repair Instructions

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

N796

Service Bulletin/Repair Instructions

Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.

N795

Service Bulletin/Repair Instructions

Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI.

SFCC_MAY2023_34

Service Bulletin/Repair Instructions

Customer reports coolant level low message on dash or a coolant leak.

SFCC_MAY2023_42

Service Bulletin/Repair Instructions

A customer may report a creaking type noise when steering from the front of the vehicle.

SFCC_MAY2023_43

Service Bulletin/Repair Instructions

A customer may report that there is a clicking type noise coming from the front seat base while driving.

SFCC_APR2023_27

Service Bulletin/Repair Instructions

Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display

SFCC_APR2023_32

Service Bulletin/Repair Instructions

Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.

SSM75971

Service Bulletin/Repair Instructions

3.0L AJ126 Misfire on New Replacement or REMAN units.

SFCC_MAR2023_29

Service Bulletin/Repair Instructions

PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative – it does not update with location, does not display any weather-related information and will not recover with new software or hardware.

SFCC_MAR2023_35

Service Bulletin/Repair Instructions

ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV

SSM75963

Service Bulletin/Repair Instructions

Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present

SSM75953

Service Bulletin/Repair Instructions

P6 Engine Primary belt shredding - MHEV only

SSM75951

Service Bulletin/Repair Instructions

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.

SFCC_FEB2023_36

Service Bulletin/Repair Instructions

Customer reports, Engine Light is on and poor cabin heating.

SSM75925

Service Bulletin/Repair Instructions

Oil Leak – Transmission Oil Cooler Pipes

SSM75918

Service Bulletin/Repair Instructions

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

SSM75908

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp

N641NAS3

Service Bulletin/Repair Instructions

Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The Air (SOTA) due to incorrect Telematic Control Unit Module (TCU) or PIVI software.

SSM75825

Service Bulletin/Repair Instructions

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

SSM75825ATT

Service Bulletin/Repair Instructions

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

SFCC_DEC2022_36

Service Bulletin/Repair Instructions

Customer reports coolant level low message on dash or a coolant leak.

SFCC_NOV2022_29

Service Bulletin/Repair Instructions

Customer reports coolant level low message on dash or a coolant leak.

SFCC_NOV2022_31

Service Bulletin/Repair Instructions

A customer will complain about a noise / low battery light/ low coolant light and or overheating

SFCC_NOV2022_35

Service Bulletin/Repair Instructions

Customers will be reporting a squeaking noise inside the cabin.

SFCC_OCT2022_23

Service Bulletin/Repair Instructions

Surround camera, 360 Park aid features are not operating

SFCC_OCT2022_31

Service Bulletin/Repair Instructions

MHEV DC/DC Converter – Squeaking noise from Cabin

SFCC_OCT2022_34

Service Bulletin/Repair Instructions

Customer reports that low coolant lamp on, coolant leak.

SSM75876

Service Bulletin/Repair Instructions

Accessory Belt and/or Tensioner May Become Damaged and or Adrift

SSM75876ATT

Service Bulletin/Repair Instructions

Accessory Belt and/or Tensioner May Become Damaged and or Adrift

SSM75824

Service Bulletin/Repair Instructions

Chassis Control Module (CHCM) Suspension Warning on Cluster

SSM75647

Service Bulletin/Repair Instructions

SOS LIMITED AVAILABILITY SOS NOT AVAILABLE

SSM75727

Service Bulletin/Repair Instructions

PIVI PRO USB INOPERATIVE CROSS CAR LINE

SSM75727ATT

Service Bulletin/Repair Instructions

PIVI PRO USB INOPERATIVE CROSS CAR LINE

SSM75618

Service Bulletin/Repair Instructions

NEAR FIELD SENSING FEATURE DEGRADATION

SSM75805

Service Bulletin/Repair Instructions

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

SSM75855

Service Bulletin/Repair Instructions

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

SFCC_SEP2022_21

Service Bulletin/Repair Instructions

USB stick not recognized when inserted into the Front Portable Media Interface Panel

SFCC_SEP2022_22

Service Bulletin/Repair Instructions

PIVI – Loss of GPS location and clock time

SFCC_SEP2022_30

Service Bulletin/Repair Instructions

Message center displays ‘Coolant Level Low’ warning message.

SFCC_SEP2022_31

Service Bulletin/Repair Instructions

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

SFCC_SEP2022_36

Service Bulletin/Repair Instructions

A customer may report that an amber general warning indicator is illuminated Power Steering Assistance Reduced is displayed on the

SFCC_SEP2022_37

Service Bulletin/Repair Instructions

Suspension Warning Displayed On Instrument Cluster

SSM75848

Service Bulletin/Repair Instructions

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

SSM75848ATT

Service Bulletin/Repair Instructions

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

SSM75704

Service Bulletin/Repair Instructions

POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED

N578v4

Service Bulletin/Repair Instructions

NON-START ISSUE

N641NAS2

Service Bulletin/Repair Instructions

UNABLE TO COMPLETE SOTA UPDATES

N572v2

Service Bulletin/Repair Instructions

ELECTRIC SUPERCHARGER INTERMITTENT OPERATION

S004LR

Service Bulletin/Repair Instructions

SOTA CAMPAIGN

SFCC_AUG2022_35

Service Bulletin/Repair Instructions

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

SFCC_AUG2022_37

Service Bulletin/Repair Instructions

Customer reports coolant level low message on dash or a coolant leak.

SFCC_JUL2022_39

Service Bulletin/Repair Instructions

Whining Noise From Transfer Case

SFCC_JUL2022_46

Service Bulletin/Repair Instructions

Clicking/Ticking Type Noise Whilst Turning

JLRTB02107NAS1

Service Bulletin/Repair Instructions

Whining Noise From Transfer Case

SFCC_JUN2022_16

Service Bulletin/Repair Instructions

DIESEL ENGINE PCM CALIBRATION - CANCELLED

SFCC_JUN2022_32

Service Bulletin/Repair Instructions

Driveline Noise or Vibration

SSM75708

Service Bulletin/Repair Instructions

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

SSM75712

Service Bulletin/Repair Instructions

Intermittent Engine Non Start After An Eco Stop Start Event

SSM75757

Service Bulletin/Repair Instructions

Lack/Loss of Power

SSM75757ATT

Service Bulletin/Repair Instructions

Lack/Loss of Power

SFCC_MAY2022_11

Service Bulletin/Repair Instructions

EMISSIONS RECALLS

SFCC_MAY2022_18

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

BIG5MAY_31

Service Bulletin/Repair Instructions

EMISSIONS RECALLS

SSM75744

Service Bulletin/Repair Instructions

ACCESSORY DASHBOARD CAMERA INOPERATIVE

N627

Service Bulletin/Repair Instructions

AIR LEAK WITHIN CRANKCASE VENTILATION SYSTEM

SFCC_APR2022_14

Service Bulletin/Repair Instructions

AIR LEAK WITHIN CRANKCASE VENTILATION SYSTEM

SFCC_APR2022_17

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_APR2022_18

Service Bulletin/Repair Instructions

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.

SFCC_APR2022_32

Service Bulletin/Repair Instructions

Customer concern will be a failure to restart after an Eco-stop. This may be interpreted as a stall, but the ignition will also turn off.

SFCC_APR2022_34

Service Bulletin/Repair Instructions

A customer may report that “Power Steering Reduced” message displays on the message center on start-up with a reduction in steering assist.

SFCC_APR2022_37

Service Bulletin/Repair Instructions

A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.

SFCC_APR2022_38

Service Bulletin/Repair Instructions

A customer may report that the load through center seat does not fold properly

SFCC_APR2022_39

Service Bulletin/Repair Instructions

A customer may report that the 2nd row seat does not recline.

SFCC_APR2022_40

Service Bulletin/Repair Instructions

A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.

SFCC_APR2022_42

Service Bulletin/Repair Instructions

A customer may report that the 3rd row seat backrest is stuck in the upright position.

BIG5APR_36

Service Bulletin/Repair Instructions

EMISSIONS RECALLS

SFCC_MAR2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_MAR2022_37

Service Bulletin/Repair Instructions

Failure to restart out of eco-stop

SFCC_MAR2022_39

Service Bulletin/Repair Instructions

Power Steering Assistance Reduced Message Displayed

SFCC_MAR2022_41

Service Bulletin/Repair Instructions

A customer may report that the load through center seat does not fold properly.

SFCC_MAR2022_42

Service Bulletin/Repair Instructions

A customer may report that the 2nd row seat does not recline.

SFCC_MAR2022_43

Service Bulletin/Repair Instructions

A customer may report that the 2nd row seat makes a ratcheting noise or is difficult to manually folding/ unfolding the seat.

SFCC_MAR2022_45

Service Bulletin/Repair Instructions

A customer may report that the 2nd row seat manual adjustment bar has become loose or damaged.

SFCC_MAR2022_46

Service Bulletin/Repair Instructions

A customer may report that the 3rd row seat backrest is stuck in the upright position.

SSM75701

Service Bulletin/Repair Instructions

8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.

SFCC_FEB2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_FEB2022_38

Service Bulletin/Repair Instructions

Charge warning light on, MIL light

SFCC_FEB2022_42

Service Bulletin/Repair Instructions

Overheat Warning on Highway

SFCC_JAN2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_JAN2022_24

Service Bulletin/Repair Instructions

Massage Seat PIVI Screen Button – Greyed Out

SFCC_JAN2022_42

Service Bulletin/Repair Instructions

Failure to restart out of eco-stop

SFCC_JAN2022_46

Service Bulletin/Repair Instructions

Seat Mounted Seat Switches Not Working

SSM75643

Service Bulletin/Repair Instructions

Massage Seat PIVI Screen Button – Greyed Out

SFCC_DEC2021_19

Service Bulletin/Repair Instructions

Surround camera; 360 Park Aid features or any of the feature is not operating.

SFCC_DEC2021_20

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_DEC2021_44

Service Bulletin/Repair Instructions

Seat Mounted Seat Switches Not Working

NAS21.12.008

Service Bulletin/Repair Instructions

EMISSION RECALL N620 - ELECTRIC SUPERCHARGER - INTERMITTENT OPERATION

SSM75619

Service Bulletin/Repair Instructions

Seat mounted seat switches - Seats not moving

SSM75620

Service Bulletin/Repair Instructions

Seat mounted seat switches - Seats not moving

SSM75609

Service Bulletin/Repair Instructions

INGENIUM I6 3.0L Petrol - PCV Cover Valve – Poor Idle

N639NAS1

Service Bulletin/Repair Instructions

A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.

NAS21.11.014

Service Bulletin/Repair Instructions

A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.

PIVI IP31

Service Bulletin/Repair Instructions

AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality

SFCC_NOV2021_19

Service Bulletin/Repair Instructions

Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to install the latest PIVI IP31 software

SFCC_NOV2021_24

Service Bulletin/Repair Instructions

Improvements/Fixes – Improvement in system stability – Improvements in acoustic reliability / Audio loss – Graphical Improvements – Flickering cluster for media info – Improved Speech support for features like Weather, Nav – Poor Speech recognition – Improvement in stability of personalization features – Introduction of IP oriented Sirius XM functionality – Improvement in Tow Bar functionality – Robustness in SW Performance post SOTA Update – Robustness in firmware updates post SOTA update – Navigation improvements – Improved Wi-Fi / Hotspot Functionality

SFCC_NOV2021_25

Service Bulletin/Repair Instructions

Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard

JLRTB02059NAS3

Service Bulletin/Repair Instructions

NO AIR FLOW THROUGH FACE VENTS

BIG5NOV21_41A

Service Bulletin/Repair Instructions

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.

BIG5NOV21_41B

Service Bulletin/Repair Instructions

IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.

SFCC_OCT2021_13

Service Bulletin/Repair Instructions

LOSS OF STEERING ASSISTANCE

SFCC_OCT2021_21

Service Bulletin/Repair Instructions

The wireless phone charger is not working with iPhone 12

SFCC_OCT2021_22

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_OCT2021_30

Service Bulletin/Repair Instructions

Transmission fluid leaks

SFCC_OCT2021_31

Service Bulletin/Repair Instructions

Timing chain replacement VVT Service Part Incorrectly Boxed

SFCC_OCT2021_42

Service Bulletin/Repair Instructions

Seat Recliner Motor Inoperative

SFCC_OCT2021_43

Service Bulletin/Repair Instructions

Seat Power Fore/Aft Motor Inoperative

SFCC_OCT2021_44

Service Bulletin/Repair Instructions

Seat Power Height Adjustment Motor Inoperative

SSM75423

Service Bulletin/Repair Instructions

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

SFCC_SEP2021_14

Service Bulletin/Repair Instructions

INCORRECT 20-INCH WHEELS INSTALLED

SFCC_SEP2021_36

Service Bulletin/Repair Instructions

Customer States engine runs rough with MIL illuminated.

SFCC_SEP2021_42

Service Bulletin/Repair Instructions

Groan, Graunch or Judder Type Noise From Front Brakes

SSM75394

Service Bulletin/Repair Instructions

Oil Level Gauge (Dipstick) markings incorrect.

SSM75394ATT

Service Bulletin/Repair Instructions

Oil Level Gauge (Dipstick) markings incorrect.

SSM75463

Service Bulletin/Repair Instructions

MIL ILLUMINATED

N591NAS1

Service Bulletin/Repair Instructions

INCORRECT 20-INCH WHEELS INSTALLED

NAS21.09.006

Service Bulletin/Repair Instructions

INCORRECT 20-INCH WHEELS INSTALLED

N572NAS3

Service Bulletin/Repair Instructions

Electric Supercharger Intermittent Operation

NAS21.08.012

Service Bulletin/Repair Instructions

Electric Supercharger Intermittent Operation

SFCC_AUG2021_30

Service Bulletin/Repair Instructions

INCORRECT 20” WHEELS INSTALLED

SFCC_AUG2021_32

Service Bulletin/Repair Instructions

Key remote functions and/or passive entry stopped working.

SFCC_AUG2021_33

Service Bulletin/Repair Instructions

Connectivity functions are no longer working.

SFCC_AUG2021_34

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_AUG2021_37

Service Bulletin/Repair Instructions

Customer States engine runs rough with MIL illuminated.

SFCC_AUG2021_38

Service Bulletin/Repair Instructions

Customer states harsh shift, transmission warning lamp.

SFCC_AUG2021_39

Service Bulletin/Repair Instructions

– Customer states check engine light is illuminated.

SFCC_AUG2021_43

Service Bulletin/Repair Instructions

A customer may report that there is a cyclical knocking or judder type noise when braking.

BIG5JUN21_30B

Service Bulletin/Repair Instructions

INCORRECT 20” WHEELS INSTALLED

SFCC_JUL2021_38

Service Bulletin/Repair Instructions

Request for software update shown on touchscreen

SFCC_JUL2021_39

Service Bulletin/Repair Instructions

Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature

SFCC_JUL2021_40

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_JUL2021_41

Service Bulletin/Repair Instructions

Customer states downloaded software will not install

SFCC_JUL2021_43

Service Bulletin/Repair Instructions

BECM offline after programming.

SFCC_JUL2021_49

Service Bulletin/Repair Instructions

A customer may report that there is a cyclical knocking or judder type noise when braking.

SFCC_JUL2021_54

Service Bulletin/Repair Instructions

A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).

JLRTB02084NAS1

Service Bulletin/Repair Instructions

The trailer lamps may not operate as expected. The trailer turn signal indicator on the Instrument Panel Cluster (IPC) will not be illuminated if the trailer turn signal lamps are not operating. For all other trailer lamps, any failure can only be observed by a visual inspection of the trailer lamps.

SFCC_JUN2021_18

Service Bulletin/Repair Instructions

Engine MIL and reduced engine performance.

SFCC_JUN2021_19

Service Bulletin/Repair Instructions

MISSING ACTIVITY KEYS

SFCC_JUN2021_23

Service Bulletin/Repair Instructions

Infotainment Updates

SFCC_JUN2021_24

Service Bulletin/Repair Instructions

Navigation voice guidance is not working with Apple CarPlay

SFCC_JUN2021_28

Service Bulletin/Repair Instructions

The vehicle does not Eco Stop.

SFCC_JUN2021_29

Service Bulletin/Repair Instructions

Check Engine MIL is illuminated.

SFCC_JUN2021_36

Service Bulletin/Repair Instructions

A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).

SFCC_MAY2021_20

Service Bulletin/Repair Instructions

MISSING ACTIVITY KEY

SFCC_MAY2021_25

Service Bulletin/Repair Instructions

Navigation displays current location as Berlin, Germany.

SFCC_MAY2021_28

Service Bulletin/Repair Instructions

Unable to log into InControl Account.

SFCC_MAY2021_34

Service Bulletin/Repair Instructions

The vehicle does not Eco Stop.

SFCC_MAY2021_35

Service Bulletin/Repair Instructions

Check Engine MIL is illuminated.

BIG5JUN21_44A

Service Bulletin/Repair Instructions

MIL and reduced engine performance.

BIG5JUN21_44B

Service Bulletin/Repair Instructions

MISSING ACTIVITY KEY

NAS21.06.012

Service Bulletin/Repair Instructions

The Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC) and reduced performance may be experienced, due to an intermittent internal short circuit within the electric supercharger circuit board.

NAS21.05.015.2

Service Bulletin/Repair Instructions

A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where, due the global chip shortage, the Activity Key for the vehicle cannot be supplied.

SFCC_MAY2021_45

Service Bulletin/Repair Instructions

A customer may report a ratcheting sound when folding/ unfolding the second row seats.

SFCC_MAY2021_46

Service Bulletin/Repair Instructions

A customer may express a concern that there is moisture inside one of the rear lamp assemblies.

212205.029

Service Bulletin/Repair Instructions

Missing Activity Key

NAS21.05.015

Service Bulletin/Repair Instructions

MISSING ACTIVITY KEYS

BIG5MAY21_37

Service Bulletin/Repair Instructions

MISSING ACTIVITY KEY

SFCC_APR2021_18

Service Bulletin/Repair Instructions

Infotainment Updates

SFCC_APR2021_20

Service Bulletin/Repair Instructions

IMC Update 21A will not install

SFCC_APR2021_21

Service Bulletin/Repair Instructions

Customer is unable to log into InControl Account after account creation

SFCC_APR2021_22

Service Bulletin/Repair Instructions

Customer received “unknown error” when trying to log into Pivi profile

SFCC_APR2021_35

Service Bulletin/Repair Instructions

A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough ground.

SFCC_APR2021_38

Service Bulletin/Repair Instructions

A customer may report that the 2nd row seat back does not tilt forward for access to the 3rd row seats when the switch located at the top of the 2nd row seat is pressed.

SFCC_APR2021_39

Service Bulletin/Repair Instructions

DEPLOYABLE SIDESTEPS INOPERATIVE

SFCC_APR2021_43

Service Bulletin/Repair Instructions

A customer may report that the air conditioning system is not cooling the cabin properly.

SSM75296

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL)/Check Engine Light (CEL)

JLRTB02059NAS2

Service Bulletin/Repair Instructions

Incorrect Operation of Climate Control Air Distribution

SFCC_MAR2021_21C

Service Bulletin/Repair Instructions

Pivi IP27.2 (OS 2.0.6)

SFCC_MAR2021_23

Service Bulletin/Repair Instructions

Automatic High Beam Disabled

SFCC_MAR2021_27

Service Bulletin/Repair Instructions

Navigation Voice Control does not function

SFCC_MAR2021_36

Service Bulletin/Repair Instructions

Creak Noise From Glass Roof Panel

SFCC_MAR2021_39

Service Bulletin/Repair Instructions

Deployable Side Steps Not Operating

SFCC_MAR2021_41

Service Bulletin/Repair Instructions

Air Conditioning Not Blowing Cool Air Into Cabin

JLRTB02079NAS1

Service Bulletin/Repair Instructions

Creaking Noise From Glass Roof Panel

JLRTB02078NAS1

Service Bulletin/Repair Instructions

After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will not operate, with no ability to override this option.

SSM75302

Service Bulletin/Repair Instructions

Air Conditioning (A/C) not blowing cool air into the cabin

SSM75305

Service Bulletin/Repair Instructions

Deployable Side Steps Not Operating

SSM75286

Service Bulletin/Repair Instructions

Pivi Pro navigation map data fails to install from USB device to vehicle

SSM75286ATT

Service Bulletin/Repair Instructions

Pivi Pro navigation map data fails to install from USB device to vehicle

SSM74940

Service Bulletin/Repair Instructions

Wifi, Incontrol App, Telematics not found.

SSM75281

Service Bulletin/Repair Instructions

Front Air Spring – Air Leak

SSM75281ATT

Service Bulletin/Repair Instructions

Front Air Spring – Air Leak

SFCC_JAN2021_30

Service Bulletin/Repair Instructions

There is a noise coming from the engine bay.

SFCC_JAN2021_35

Service Bulletin/Repair Instructions

There is a restricted performance message in the instrument pack and a Check Engine MIL.

JLRTB02065NAS1

Service Bulletin/Repair Instructions

A rattling noise can be heard coming from under the vehicle. Investigation has determined that the rattle is coming from the engine undershield.

SSM75202

Service Bulletin/Repair Instructions

Tow Assist 2 - gets cancelled when raising terrain mode rotary as directed and customers may experience a cancellation message as described below - “Auto Steer Cancelled”.

SSM75202ATT

Service Bulletin/Repair Instructions

Tow Assist 2 - gets cancelled when raising terrain mode rotary as directed and customers may experience a cancellation message as described below - Auto Steer Cancelled.

SFCC_DEC2020_28

Service Bulletin/Repair Instructions

There is a restricted performance message in the instrument pack and a Check Engine MIL.

SFCC_DEC2020_29

Service Bulletin/Repair Instructions

The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.

SFCC_DEC2020_32

Service Bulletin/Repair Instructions

A customer may report a rattle type noise from under the vehicle with the engine running.

LTB00766NAS5

Service Bulletin/Repair Instructions

Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.

SFCC_NOV2020_38

Service Bulletin/Repair Instructions

The Check Engine MIL is illuminated.

SFCC_OCT2020_38

Service Bulletin/Repair Instructions

It feels like the wheels are locking when turning. There is a noise or judder feeling when turning.

JLRTB02060NAS1

Service Bulletin/Repair Instructions

A knocking noise from the front suspension when driving over uneven road surfaces orspeed bumps, at speeds of up to 40 km/h (25 mph) may be evident.

SSM74892

Service Bulletin/Repair Instructions

Customer reports of steering wheel mis-alignment.

SSM74892ATT

Service Bulletin/Repair Instructions

Customer reports of steering wheel mis-alignment.

SFCC_JUN2020_23

Service Bulletin/Repair Instructions

There is a noise from the engine.

SSM74856

Service Bulletin/Repair Instructions

Suspended Campaign N451

SFCC_MAY2020_18

Service Bulletin/Repair Instructions

No airflow from the HVAC system.

SFCC_MAY2020_30

Service Bulletin/Repair Instructions

There is a noise from the engine which can vary from a squealing to rattling/bearing noise.

SFCC_MAY2020_31

Service Bulletin/Repair Instructions

There is a noise when turning or accelerating. There is a judder when turning. The tires jump when turning.

LTB01108NAS1

Service Bulletin/Repair Instructions

InControl Touch Pro features may not function as expected.

LTB01090NAS1

Service Bulletin/Repair Instructions

Steering column multifunction switch.

LTB01110NAS1

Service Bulletin/Repair Instructions

Rear bumper exhaust systen heatshield.

LTB01114NAS1

Service Bulletin/Repair Instructions

Windshield finisher loose.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.