LTB00552NAS3
Service Bulletin/Repair Instructions
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
LTB00552NAS3
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
LTB00660NAS3
The front and/or rear parking aid system may be inoperative.
DOR-M3J3F-07
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
DOR-M9J4S-07
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
SSM71859
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM70798
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
SSM72011
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72929
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
SSM73823
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
LTB00401NAS6
The steering wheel may exhibit a vibration / shimmy while driving.
SSM73688
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
LTB00693NAS3
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15°C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
SSM73521
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
SFCC-14SEP17
Presentation from Dealer Shop Foreman Conference Call
Q639NAS1
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the tailgate exterior release switch may display intermittent switching performance issues.
SGI17-22
DESCRIPTION OF ISSUE An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the tailgate exterior release switch may display intermittent switching performance issues.
LTB00401NAS5
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
LTB00795NAS2
Oil pump fault DTC P1889-14 Stored
SSM72905
ISSUE: LOW COOLANT WARNING ILLUMINATED IN INSTRUMENT CLUSTER (IC)
LTB00693NAS2
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY.
LTB00841NAS3
SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE.
SSM36987
SHOULD A VEHICLE HAVE BLACK SPOTS IDENTIFIED ON THE FRONT GRILLE, PLEASE CARRY OUT THE FOLLOWING REPAIR PROCEDURE (SEE ATTACHMENT "IMG_2720").
SSM72522
ISSUE: L538 & L359 HALOGEN BULB(S) BLOWING WITHIN THE 12 MONTH WARRANTY OF THE BULB. HALOGEN BULB - LR044458. CAUSE: LTB00841 HAS BEEN TEMPORARILY REMOVED FROM TOPIX IN ORDER TO PROCURE SUFFICIENT PARTS FROM JLR SUPPLIERS - PARTS ARE DUE TO BE MADE AVAILABLE TO MARKETS IN WEEK 4 OF 2016, UPON WHICH, THE BULLETIN WILL BE RELEASED FOR PUBLICATION.
SSM72547
ISSUE: WITHDRAWAL OF TECHNICAL SERVICE BULLETIN (LTB00833V2) RELATING TO TAILGATE SWITCH MALFUNCTION. CAUSE: PART SUPPLY CONSTRAINTS.
SSM72237
ISSUE: APPLICABLE TO VEHICLES FITTED WITH EFFICIENT DRIVELINE ONLY. NOT APPLICABLE TO VEHICLES FITTED WITH ACTIVE DRIVELINE. LOSS OF ALL WHEEL DRIVE FUNCTIONALITY CAUSING THE VEHICLE TO OPERATE IN 2 WHEEL DRIVE ONLY.CAUSE: DURING REPLACEMENT AND CONFIGURATION OF A NEW RDCM, DAMAGE MAY BE CAUSED TO THE PRINTED CIRCUIT BOARD (PCB) WITHIN THE RDCM DUE TO THE CONNECTION OF THE BATTERY EARTH CABLE.
SSM72531
ISSUE: SYMPTOM: - ENGINE MIL ILLUMINATED ON IPC. ROUGH IDLE, HESITATION AND/OR LOSS OF POWER. ONE OR MORE OF THE FOLLOWING DTCS MAY BE SET IN THE PCM: P008A, P008B, P2542. CAUSE: SUB-OPTIMAL PCM SOFTWARE CALIBRATION
LTB00841NAS1
SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE. CAUSE: THIS MAY LEAD TO EARLIER THAN EXPECTED BULB REPLACEMENT.
LTB00676NAS2
SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS MAY BE LOOSE/UNDER TORQUED.
LTB00829NAS1
SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
LTB00782NAS1
SITUATION: A NUMBER OF TRANSMISSION SHIFT QUALITY CONCERNS MAY BE EVIDENT. EXAMPLES ARE: A ROUGH GEAR CHANGE OR 'JERK' FROM STATIONARY WHEN SELECTING DRIVE(D) FROM NEUTRAL(N). A ROUGH GEAR CHANGE OR 'JERK' WHEN RELEASING THE FOOT BRAKE FROM A STATIONARY POSITION WHILE THE VEHICLE IS IN DRIVE(D) (HANDBRAKE NOT APPLIED). FOR EXAMPLE, IN A TRAFFIC JAM OR PULLING AWAY FROM TRAFFIC LIGHTS. A ROUGH GEAR CHANGE OR 'JERK' WHILE DRIVING VEHICLE ON COASTDOWN FROM SIXTH GEAR (OFF ACCELERATOR) BUT ONLY WHEN DOWNSHIFTING FROM FIFTH TO FOURTH GEAR. CAUSE: THIS MAY BE CAUSED BY TRANSMISSION CONTROL MODULE (TCM) SOFTWARE PROGRAMMING.
LTB00552NAS2
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00833NAS1
SITUATION: WHERE REPLACEMENT OF THE TAILGATE OPEN SWITCH IS REQUIRED FOR ANY REASON, ONLY REPLACE WITH THE PART LISTED IN THE PARTS SECTION BELOW. CAUSE: A NEW PART AND PART NUMBER ARE AVAILABLE.
SSM72417
ISSUE: OIL FILTER HOUSING CAP DIFFICULT TO FIT DUE TO O-RING/SEAL BEING LARGER THAN EXPECTED. CAUSE: OIL FILTER LR001247 SUPERSEEDS TO LR030778 WHICH IS SUPPLIED WITH A NEW SEAL. THIS SEAL IS SLIGHTLY LARGER IN DIAMETER THAN THE ONE SUPPLIED WITH LR001247
LTB00542NAS2
SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.
LTB00795NAS1
SITUATION: A 'TRANSMISSION FAULT - TRACTION REDUCED' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, DIAGNOSTIC TROUBLE CODE (DTC) P1889-14 IS FOUND TO BE STORED. CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT SPRING LOAD FOR COMMUTATOR BAR BRUSHES IN THE ACTIVE ON-DEMAND COUPLING OIL PUMP.
LTB00626NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT: THE ALARM IS TRIGGERED FOR NO APPARENT REASON; THE 'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR A MISLOCK SOUND IS EMITTED WHEN LOCKING THE VEHICLE. CAUSE: THESE ISSUES MAY BE CAUSED BY A FAULTY HOOD OPEN SWITCH.
LTB00692NAS2
SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES
SSM37861
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
SSM65557
ISSUE: SEAT SWITCH PACK RECLINE BUTTON CAP IS DAMAGED OR HAS BROKEN / FALLEN OFF IN SERVICE. (SEE FIG.1) ACTION: REPLACE BY PRESSING ON NEW BUTTON CAP PART NO: LR045801 (SEE FIG.2)
SSM72205
ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET
SSM 72195
ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY. IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM71862
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
SSM66837
ISSUE: THE GEARSHIFT INTERLOCK BUTTON INOPERATIVE OR SPRING HAS COME ADRIFT (SEE APPENDIX 1) CAUSE: THE INTERLOCK BUTTON MECHANISM HAS BEEN MODIFIED TO PREVENT THIS ISSUE FROM VIN NO. H372254 UK BUILD L910950 PUNE BUILD
SSM72131
ISSUE: DOOR LOCK FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: EVOQUE: H021033(15MY), H920134 (PUNE) DISCOVERY 4 A756425 FREELANDER2: H432120, H911856 (PUNE)
LTB00704NAS1
SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW.
SSM38303
RE-ISSUED DEC 2015 ISSUE: WHEN COMPLETING A REPAIR ON COMPONENTS IN THE POWER ASSISTED STEERING SYSTEM, DEBRIS MAY BE FOUND WITHIN THE POWER STEERING FLUID SYSTEM WHICH COULD LEAD TO SYSTEM CONTAMINATION AND A DETERIORATION IN SYSTEM PERFORMANCE. CAUSE: INTERNAL DEBRIS FROM A SUSPECTED COMPONENT MALFUNCTION MAY RESULT IN THE POWER STEERING FLUID BECOMING CONTAMINATED.
SSM43818
RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS
SSM54417
ISSUE: A CUSTOMER MAY REPORT A CONCERN OF EXCESSIVE HUMMING NOISE AND OR RUMBLE OR HIGH PITCHED WHINE COMING FROM THE REAR OF THE VEHICLE, DEALER DIAGNOSIS IDENTIFIES THE NOISE IS COMING FROM THE REAR DIFFERENTIAL ASSEMBLY. CAUSE: THE PINION TAIL BEARING IS WORN DUE TO STATIC OVER LOADING.
SSM72120
ISSUED JANUARY 2015. ISSUE REPORTS OF KEY CASE BULGING. SEE ATTACHED PHOTO. CAUSE KEYS WERE MANUFACTURED OVERSIZE.
SSM72074
ISSUE: LAND ROVER DEALERS / CUSTOMERS MAY REPORT THAT THE HOOD / BONNET 'OPEN' MESSSAGE IS ILLIMINATED IN THE INSTRUMENT PACK EVEN THOUGH THE HOOD / BONNET IS CLOSED CAUSE: THERE IS A POTENTIAL THAT AN INTERNAL SPRING COULD BECOME DISLODGED
P046NAS4
Safety Recall: Supplementary Restraint System SRS Warning Lamp Illuminated
P046NAS3
Safety Recall: Supplementary Restraint System SRS Warning Lamp Illuminated
SSM56457
ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.
LTB00566NAS4
Technical Bulletin: Fuel Gauge Operation Inaccuate
LTB00660NAS2
SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES.
SSM71997
ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.
LTB00692NAS1
SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES.
LTB00575NAS3
Technical Bulletin: Horn Link Lead
SSM61017
ISSUE: THE CUSTOMER REPORTS A CLICK NOISE WHILE MANOEUVRING AT LOW SPEEDS LR2 / FREELANDER 2 ONLY. THE ISSUE IS IDENTIFIED AS A CLICK NOISE FROM A FRONT DRIVE SHAFT (HALF SHAFT). CAUSE: SMALL AMOUNT OF MOVEMENT OF THE SPLINES OF THE SHAFT WITHIN THE HUB.
P046NAS2
Safety Recall: Supplementary Restraint System SRS Warning Lamp Illuminated
SRE14-06.2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71947
ISSUE: WHEN INVESTIGATING A CUSTOMER REPORTED STEERING ISSUE IT IS FOUND THAT THERE IS OIL/FLUID PRESENT AROUND THE STEERING GEAR INPUT SHAFT. CAUSE: OIL OR GREASE LEAK PAST INPUT SHAFT SEAL THROUGH NORMAL USE OR SEAL FAILURE.
SSM59197
ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD
SSM71914
ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.
P046NAS1
Safety Recall: Supplementary Restraint System SRS Warning Lamp Illuminated
SRE14-06
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SRE14-05
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71894
ISSUE: ONLY APPLICABLE TO L538 (EVOQUE) AND L359 (LR2, FREELANDER 2) VEHICLES FITTED WITH 2.0GTDI ENGINES. WARRANTY DATA INDICATES A VOLUME OF FUEL INJECTORS BEING REPLACED IN RELATION TO THE SYMPTOM OUTLINED BELOW: VEHICLES SUFFERING FROM A MISFIRE AT COLD START AND ON SOME OCCASIONS INTERMITTENT ROUGH RUNNING AT NORMAL OPERATING TEMPERATURE, WITH VARIOUS DTC'S STORED SUCH AS P0300-00 P0301-00 P0302-00 P0304-00 P1315-00 P0316-00 CAUSE: ENGINEERING WOULD LIKE TO GAIN FURTHER UNDERSTANDING INTO THE CAUSE OF THESE FUEL INJECTOR FAILURES.
SSM71360
Software Update.
SSM71823
ISSUED MAY 2014: DURING A RECENT MARKET VISIT IT WAS NOTED THAT A SIGNIFICANT NUMBER OF DEALERS HAVE BEEN CARRYING OUT PDIS AND THEN RETURNING THE VEHICLE TO A STORAGE COMPOUND WITHOUT REFITTING THE TRANSIT RELAY OR RETURNING THE VEHICLE TO TRANSIT MODE. TRANSIT MODE / TRANSIT RELAY ARE DESIGNED TO PROTECT THE CUSTOMERS BATTERY UP TO THE POINT OF DELIVERY. ALL VEHICLES IN STORAGE MUST HAVE THE TRANSIT RELAY IN PLACE OR BE IN TRANSIT MODE.
SSM71815
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION.
LTB00566NAS3
Technical Bulletin: Fuel Gauge Operation Inaccuate
SSM68338
ISSUE :- CUSTOMERS HAVE REPORTED THAT THE GRIDLINES ON THE GRAPHICAL DISPLAY ARE MISSING CAUSE :- POSSIBILITY THAT IT HAS BEEN SWITCHED OFF BY THE USER ACTION :- IF INVESTIGATING A CUSTOMER COMPLAINT OF NO GRIDLINES ON THE GRAPHICAL DISPLAY, THEN PLEASE FOLLOW THE INSTRUCTIONS DESCRIBED IN THE ATTACHMENT OR THE VEHICLE HANDBOOK.
SSM71788
ISSUE: IN INSTANCES WHERE DEALERS HAVE IDENTIFIED DAMAGE TO THE INNER BALL JOINT (IBJ) OF STEERING GEARS ON FREELANDER 2/LR2 PRODUCTS, DEALERS HAVE BEEN REPLACING COMPLETE STEERING GEAR ASSEMBLIES. CAUSE: PREVIOUSLY, THE INNER BALL JOINTS WERE NOT AVAILABLE AS SEPARATE LOWER LEVEL REPAIR ITEMS THROUGH MICROCAT.
SSM69478
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCHSCREEN, THEY MAY HAVE ERRORS OR GREYED OUT BUTTONS. CAUSE: SOFTWARE COMPATIBILITY ISSUES ACTION: IF A CUSTOMER REPORTS THE CONCERN DETAILED ABOVE AN HLDF SOFTWARE UPDATE WILL BE REQUIRED USING SDD. TO COMPLETE THE UPDATE FOLLOW THE INSTRUCTIONS BELOW:-
LTB00348NAS3
SITUATION: WATER MAY ENTER THE VEHICLE THROUGH THE HIGH-MOUNTED STOP LAMP AREA. CAUSE: THIS MAY BE CAUSED BY WATER PASSING THROUGH THE HIGH-MOUNTED STOP LAMP SEAL.
SSM71198
ISSUE: WARRANTY CLAIMS AND EPQR HAVE BEEN RECEIVED WHERE TECHNICAL BULLETIN LTB00342 HAS BEEN COMPLETED ON VEHICLES OUTSIDE THE VIN RANGE IN THE BULLETIN. THERE IS ALSO EVIDENCE THAT THE BULLETIN HAS BEEN COMPLETED ON EVOQUE. SPECIAL SERVICE MESSAGES 46477, 54417 AND 55837 ALSO REFER TOLTB00342. ACTION: THE REPAIR OUTLINED IN LTB00342 (CURRENTLY AT VERSION 2) MUST ONLY BE COMPLETED ON FREELANDER 2 (LR2) WITHIN THE BULLETIN VIN RANGE 000212 TO 257090. AT VIN 257091 AN IMPROVED PINION BEARING DESIGN WAS INTRODUCED ALONG WITH A DESIGN CHANGE TO THE DIFFERENTIAL.
LTB00575NAS2
Technical Bulletin: Horn Link Lead
LTB00401NAS4
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.
SSM69578
ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE INITIALIZING SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES
SSM70878
ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON LAND ROVER / RANGE ROVER VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING.
SSM 71420
ISSUE: THE PRIMARY DOOR SEALS COME ADRIFT FROM THE BODY AT THE BOTTOM OF THE DOOR APERTURE. CAUSE: THE CAUSE IS BEING INVESTIGATED AND INFORMATIONIS REQUIRED TO HELP ESTABLISH ROOT CAUSE.
SSM71420
RE-ISSUED FEBRUARY 2014. ISSUE: THE PRIMARY DOOR SEALS COME ADRIFT FROM THE BODY AT THE BOTTOM OF THE DOOR APERTURE. CAUSE: THE CAUSE IS BEING INVESTIGATED AND INFORMATION IS REQUIRED TO HELP ESTABLISH ROOT CAUSE.
LTB00566NAS2
Technical Bulletin: Fuel Gauge Operation /DTC U0128-00 Stored
LTB00626NAS1
Technical Bulletin: Alarm False Activation / 'Hood Open' Message Displayed on Instrument Cluster
SSM70718
ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES.
LTB00391NAS2
Technical Bulletin: Flat Battery
LTB00389NAS3
Technical Bulletin: Squeaks & Rattles Kit Availability
SSM69718
The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.
SSM68378
ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.
SSM-66897
LAND ROVER: WARNING LAMP ILLUMINATES AND PARK BRAKE ACTIVATION/DE-ACTIVATION FUNCTIONALITY RELATED TO DTC C2007-11 OR C2008-11. MODEL LR2, RANGE ROVER EVOQUE. NO MODEL YEAR. *PE UPDATE 12/6/13. *PE
SSM66897
ISSUE: CUSTOMERS HAVE REPORTED WARNING LAMP ILLUMINATION AND PARK BRAKE ACTIVATION / DE-ACTIVATION FUNCTIONALITY ISSUES WITH RELATED DTCS C2007-11 OR C2008-11. CAUSE: JLR ENGINEERING ARE CONTINUING TO INVESTIGATE ROOT CAUSE OF THE ISSUE.
LTB00575NAS1
Technical Bulletin: Horn Link Lead
SSM67897
ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE.
SSM67617
ISSUE: DURING DEALER TECHNICIAN INVESTIGATION FOR RELATED HALDEX COUPLING ISSUES AND ASSOCIATED FAULT CODES, TECHNICIAN'S MAY IDENTIFY A 'BLACK SLUDGE' TYPE SUBSTANCE IN THE OIL,FILTER,HALDEX PUMP AS SHOWN IN THE PICTURE ATTACHED. CAUSE: THE 'BLACK SLUDGE' IS FROM THE ADDITIVES IN THE OIL SOLIDIFYING OUT IN THE COLD OIL.
SSM67837
ISSUE: THERE HAVE BEEN REPORTS OF PRIMARY DOOR SEALS COMING ADRIFT FROM THE BODY AND CANNOT BE ROBUSTLY REFITTED TO THE VEHICLE CAUSE: THE CAUSE OF THE PARTS COMING ADRIFT IS UNDER INVESTIGATION BUT AS THE PARTS ARE A ONE TIME FIT ITEM REFITTING THEM USING ADHESIVE OR DOUBLE SIDED TAPE WILL NOT WORK
LTB-00478-NAS-2
LAND ROVER: IN THE MESSAGE CENTER, TRANSMISSION FAULT TRACTION REDUCED, IS DISPLAYED AND MAY BE STORED IN REAR DIFFERENTIAL CONTROL MODULE (RDCM), ON SOME VEHICLES. MODEL 2009-2011 LR2. *PE
LTB00478NAS2
Technical Bulletin: Transmission Fault - Tr action Reduced' Message Displayed
SSM-66877
LAND ROVER: SOME VEHICLES MAY EXPERIENCE AN ASSOCIATED WARNING LAMP ILLUMINATION AND AN IMPAIRED FUNCTION OF ELECTRONIC BRAKE. MODEL LR2, L359, RANGE ROVER EVOQUE, L538. NO YEARS LISTED. *PE
SSM66617
ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX GR8(110 VOLTS)THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH.
SSM60517
ISSUE: FOLLOWING WARRANTY ANALYSIS OF STEERING RACKS REPORTED TO BE LEAKING, 75% HAVE BEEN IDENTIFIED AS NO FAULT FOUND, FOLLOWING TESTING. CAUSE: LAND ROVER ENGINEERING HAVE RECENTLY VISITED DEALERSHIPS WHERE A REQUEST HAS BEEN MADE TO REPLACE THE STEERING GEAR FOR AN OIL LEAK IN THE AREA OF THE PINION HOUSING, CASTING, YOKE PLUG OR THE GAITER ADJACENT TO THE PINION HOUSING. FOLLOWING INVESTIGATION THE SOURCE OF THE LEAK PATH WAS IDENTIFIED AS BEING FROM THE SUPPLY AND RETURN HOSE O-RING SEALS.
SSM64017
REPUBLISHED AUGUST 2013. CUSTOMER REPORTS SMART KEY NOT FOUND.
LTB00530NAS1
Technical Bulletin: Creak Noise From Front Seat Base
SSM60337attachme
Fuel Level and Fuel Pump supply related SPA Pinpoint Test Enhancements.
LTB-00272-NAS-3
LAND ROVER: VEHICLE MAY EXPERIENCE OR EXHIBIT A HEAVY, INTERNAL KNOCKING NOISE OF STEERING GEAR, WHICH MAY BE CAUSED BY WELD SPLATTER CONTAMINATION IN STEERING GEAR PISTON TUBE. *PE
LTB-00348-NAS-2
LAND ROVER: THE HIGH MOUNTED STOP LAMP AREA HAS WATER ENTERING THE VEHICLE. THE LAMP SEAL CAUSES WATER TO PASS THROUGH. *PE
TB-Q163-NAS-1
LAND ROVER: THERE IS A CONCERN REGARDING A POTENTIAL OF HARSH OR UNEXPECTED TRANSMISSION SHIFTING IN VEHICLES. MODEL YEAR 2011 (LR2) AND 2012 (EVOQUE). *PE
SSM-37340
LAND ROVER: WOULD HAVE ERRATIC FUEL GAUGE OPERATION OR THE FUEL GAUGE (FREELANDER 2 FUEL GAUGE) WOULD DROP TO ZERO. VEHICLE WOULD NOT LOSE POWER. *PE
SSM-39513
LAND ROVER: INDICATOR LAMP MALFUNCTIONS RELATING TO FUEL GAUGE AND/OR FUEL SYSTEMS. *PE
SSM-51557
LAND ROVER: INCORRECT FITMENT OF AGM BATTERIES TO VEHICLES ORIGINALLY SPECIFIED WITH FLOODED BATTERY. *PE
LTB-00342
LAND ROVER: THERE IS A SERVICE REPAIR FOR REAR DIFFERENTIAL NOISE SUCH AS HUMMING, RUMBLE, OR A WHINE NOISE. LR2 MODELS. *RM UPDATED 11/18/11. *PE
TB-UPS-4110-7B
LAND ROVER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE ROUTING IMPROVEMENTS AND NAVIGATION SYSTEM MAP NEEDS SOFTWARE TO BE UPDATED PRIOR TO SALES. THIS INCLUDES RANGE ROVER AND LR4 VEHICLES. *PE
LTB00360
LAND ROVER: THERE IS A SERVICE REPAIR FOR THE FRONT SEAT RAIL. *RM
LTB00282
LAND ROVER: THERE ARE A NUMBER OF ISSUES WITH THE SIDE DOOR LATCH OPERATION. THE DOORS MAY NOT OPEN FROM EITHER SIDE OR MAY NOT LOCK. *RM
SSM46477
RE-ISSUED DEC 2015 ISSUE: EXCESSIVE RUMBLE/HUMMING NOISE OR HIGH PITCHED WHINE COMING FORM THE REAR OF THE VEHICLE CAUSE: ROOT CAUSE, PINION TAIL BEARING SPALLING CAUSED BY SUBSURFACE MATERIAL DEFORMATION. CAUSE OF SUBSURFACE DEFORMATION IS STATIC OVERLOAD.
TB-P-116
LAND ROVER: THE DRIVER MAY NOTICE THE AIR BAG LIGHT ON. THE AIR BAG CLOCKSPRING CONNECTOR MAY BECOME DISCONNECTED AND COULD RESULT IN AIR BAGS NOT DEPLOYING IN AN ACCIDENT. *RM
UPS-4810-1B
LAND ROVER: 2010-2011 LR2 MODEL VEHICLES HAVE A RECALL WITH THE DRIVER'S AIR BAG SYSTEM. THE AIR BAGS MAY INADVERTENTLY DISABLE. *RM
SSM37361
RE-ISSUED DEC 2015 A LARGE NUMBER OF OXYGEN SENSORS THAT HAVE BEEN REPLACED IN THE NORTH AMERICAN MARKET HAVE BEEN RETURNED TO THE SUPPLIER (DENSO) TO INVESTIGATE FOR POSSIBLE DEFECTS.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.