LTB00552NAS3
Service Bulletin/Repair Instructions
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
LTB00552NAS3
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
LTB00660NAS3
The front and/or rear parking aid system may be inoperative.
LTB01101NAS4
One or more of the following may be evident: ? Engine has restricted performance; ? Engine runs rough; ? Engine exhibits poor starting; and/or ? Engine MIL (Malfunction Indicator Lamp) illuminated with DTC (Diagnostic Trouble Code) P0300, P0301, P0302, P0303, P0304, and/or P1315 stored in the Powertrain Control Module (PCM).
LTB01101NAS3
One or more of the following may be evident: ? Engine has restricted performance; ? Engine runs rough; ? Engine exhibits poor starting; and/or ? Engine MIL (Malfunction Indicator Lamp) illuminated with DTC (Diagnostic Trouble Code) P0300, P0301, P0302, P0303, P0304, and/or P1315 stored in the Powertrain Control Module (PCM).
SSM71859
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM70798
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
LTB00916NAS5
A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated and Diagnostic Trouble Code (DTC) P0016, P0017, P0026, or P0341 may be stored in the Powertrain Control Module (PCM).
SSM72011
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72929
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
LTB01101NAS2
One or more of the following may be evident: ? Engine has restricted performance; ? Engine runs rough; ? Engine exhibits poor starting; and/or ? Engine Malfunction Indicator Lamp (MIL) illuminated with Diagnostic Trouble Codes (DTC) P0300, P0301, P0302, P0303, P0304, and/or P1315 stored in the Powertrain Control Module (PCM).
SSM73823
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
LTB00401NAS6
The steering wheel may exhibit a vibration / shimmy while driving.
SSM73688
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
SSM73521
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
LTB00584NAS5
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored
LTB00631NAS5
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
SFCC-14SEP17
Presentation from Dealer Shop Foreman Conference Call
SSM73376
Customers may see a warning indicator illuminate on the IP (Instrument Pack) for low coolant level and coolant may be visible on the ground at the front area of the engine bay.
SSM72326
Concern: L359 and L538, 12MY onwards with 2.0GTDi engines, a warning indicator may illuminate on the IP (Instrument Pack) for low coolant level and coolant visible on the ground at the front area of the engine bay. On inspection, the coolant leak is from the radiator.
Q639NAS1
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the tailgate exterior release switch may display intermittent switching performance issues.
SGI17-22
DESCRIPTION OF ISSUE An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the tailgate exterior release switch may display intermittent switching performance issues.
LTB00401NAS5
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
SSM72131
Side door latch concern
LTB00916NAS3
Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated. The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341.
LTB00631NAS4
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
LTB00982NAS1
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH NO DRIVEABILITY ISSUES.
SSM72905
ISSUE: LOW COOLANT WARNING ILLUMINATED IN INSTRUMENT CLUSTER (IC)
Q511NAS3
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE.
LTB00540NAS5
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON.
LTB00800NAS2
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM) AND NO HARDWARE FAULT: P011621: ENGINE COOLANT TEMPERATURE SENSOR 1 CIRCUIT RANGE/PERFORMANCE (FAULT ON START UP AFTER USING BLOCK HEATER) P011B22: ENGINE COOLANT TEMPERATURE / INTAKE AIR TEMPERATURE CORRELATION (FAULT ON START UP AFTER USING BLOCK HEATER) P013A00: O2 SENSOR SLOW RESPONSE RICH TO LEAN (BANK 1 AND SENSOR 2) P131500: PERSISTENT MISFIRE P030000: RANDOM MISFIRE DETECTED P030100: CYLINDER 1 MISFIRE DETECTED P030200: CYLINDER 2 MISFIRE DETECTED P030300: CYLINDER 3 MISFIRE DETECTED P030400: CYLINDER 4 MISFIRE DETECTED
LTB00584NAS4
SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT EXHAUSTIVE) OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02 'SWITCH PACK, GENERAL SIGNAL FAILURE' IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13 'REMOTE CONTROL SWITCH CIRCUIT OPEN' IS STORED IN THE TOUCH SCREEN MEMORY TRANSMISSION PADDLE SWITCHES INOPERATIVE OR INTERMITTENT FUNCTIONALITY CRUISE CONTROL INOPERATIVE
LTB00916NAS2
SITUATION: A RATTLE NOISE MAY BE EVIDENT FROM THE ENGINE COMPARTMENT AND/OR THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED. THE DIAGNOSTIC TROUBLE CODE (DTC) THAT MAY BE LOGGED INCLUDE P0016, P0017, P0026, OR P0341.
LTB00841NAS3
SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE.
SSM36987
SHOULD A VEHICLE HAVE BLACK SPOTS IDENTIFIED ON THE FRONT GRILLE, PLEASE CARRY OUT THE FOLLOWING REPAIR PROCEDURE (SEE ATTACHMENT "IMG_2720").
SSM71812
ISSUE: THE CUSTOMER REPORTS AN UNUSUAL SOUND COMING FROM THE ENGINE AREA WHILE DRIVING. CAUSE: INVESTIGATIONS SHOW THE BOLTS THAT CONNECT THE TURBOCHARGER TO THE DOWNPIPE (2.0L GTDI GASOLINE ENGINES) OR TURBOCHARGER TO MANIFOLD (2.2L DIESEL ENGINES) ARE INSECURE OR MISSING.
SSM72522
ISSUE: L538 & L359 HALOGEN BULB(S) BLOWING WITHIN THE 12 MONTH WARRANTY OF THE BULB. HALOGEN BULB - LR044458. CAUSE: LTB00841 HAS BEEN TEMPORARILY REMOVED FROM TOPIX IN ORDER TO PROCURE SUFFICIENT PARTS FROM JLR SUPPLIERS - PARTS ARE DUE TO BE MADE AVAILABLE TO MARKETS IN WEEK 4 OF 2016, UPON WHICH, THE BULLETIN WILL BE RELEASED FOR PUBLICATION.
SSM72547
ISSUE: WITHDRAWAL OF TECHNICAL SERVICE BULLETIN (LTB00833V2) RELATING TO TAILGATE SWITCH MALFUNCTION. CAUSE: PART SUPPLY CONSTRAINTS.
SSM72237
ISSUE: APPLICABLE TO VEHICLES FITTED WITH EFFICIENT DRIVELINE ONLY. NOT APPLICABLE TO VEHICLES FITTED WITH ACTIVE DRIVELINE. LOSS OF ALL WHEEL DRIVE FUNCTIONALITY CAUSING THE VEHICLE TO OPERATE IN 2 WHEEL DRIVE ONLY.CAUSE: DURING REPLACEMENT AND CONFIGURATION OF A NEW RDCM, DAMAGE MAY BE CAUSED TO THE PRINTED CIRCUIT BOARD (PCB) WITHIN THE RDCM DUE TO THE CONNECTION OF THE BATTERY EARTH CABLE.
Q511NAS2
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72531
ISSUE: SYMPTOM: - ENGINE MIL ILLUMINATED ON IPC. ROUGH IDLE, HESITATION AND/OR LOSS OF POWER. ONE OR MORE OF THE FOLLOWING DTCS MAY BE SET IN THE PCM: P008A, P008B, P2542. CAUSE: SUB-OPTIMAL PCM SOFTWARE CALIBRATION
SSM72511
2.2 DW12 Brake Booster contaminated with oil - O-RING CHECK - Evidence of oil kcointamination found within the brake booster during replacement.
LTB00841NAS1
SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE. CAUSE: THIS MAY LEAD TO EARLIER THAN EXPECTED BULB REPLACEMENT.
LTB00676NAS2
SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS MAY BE LOOSE/UNDER TORQUED.
LTB00829NAS1
SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
LTB00782NAS1
SITUATION: A NUMBER OF TRANSMISSION SHIFT QUALITY CONCERNS MAY BE EVIDENT. EXAMPLES ARE: A ROUGH GEAR CHANGE OR 'JERK' FROM STATIONARY WHEN SELECTING DRIVE(D) FROM NEUTRAL(N). A ROUGH GEAR CHANGE OR 'JERK' WHEN RELEASING THE FOOT BRAKE FROM A STATIONARY POSITION WHILE THE VEHICLE IS IN DRIVE(D) (HANDBRAKE NOT APPLIED). FOR EXAMPLE, IN A TRAFFIC JAM OR PULLING AWAY FROM TRAFFIC LIGHTS. A ROUGH GEAR CHANGE OR 'JERK' WHILE DRIVING VEHICLE ON COASTDOWN FROM SIXTH GEAR (OFF ACCELERATOR) BUT ONLY WHEN DOWNSHIFTING FROM FIFTH TO FOURTH GEAR. CAUSE: THIS MAY BE CAUSED BY TRANSMISSION CONTROL MODULE (TCM) SOFTWARE PROGRAMMING.
LTB00552NAS2
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00833NAS1
SITUATION: WHERE REPLACEMENT OF THE TAILGATE OPEN SWITCH IS REQUIRED FOR ANY REASON, ONLY REPLACE WITH THE PART LISTED IN THE PARTS SECTION BELOW. CAUSE: A NEW PART AND PART NUMBER ARE AVAILABLE.
SSM72417
ISSUE: OIL FILTER HOUSING CAP DIFFICULT TO FIT DUE TO O-RING/SEAL BEING LARGER THAN EXPECTED. CAUSE: OIL FILTER LR001247 SUPERSEEDS TO LR030778 WHICH IS SUPPLIED WITH A NEW SEAL. THIS SEAL IS SLIGHTLY LARGER IN DIAMETER THAN THE ONE SUPPLIED WITH LR001247
LTB00542NAS2
SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.
Q511NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-25
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE.
LTB00800NAS1
SITUATION: ONLY ON VEHICLES FITTED WITH A LAND ROVER-APPROVED ENGINE COOLANT HEATER (BLOCK HEATER), THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) P0116-21, P011B-22, P2183-00, OR P2183-22 STORED IN THE ENGINE CONTROL MODULE (ECM) AND NO HARDWARE FAULT. CAUSE: THIS MAY BE CAUSED BY AN ON-BOARD DIAGNOSTICS (OBD) CALIBRATION ERROR.
SGI-15-15
LAND ROVER: DUE TO TORQUE SPECIFICATION BEING INCORRECTLY LISTED IN SERVICE INSTRUCTION, THE FRONT SUSPENSION LOWER CONTROL ARM TO KNUCKLE BOLT(S) HAS FAILED, IN CERTAIN VEHICLES. NO MODEL OR YEARS LISTED. *PE
LTB00540NAS4
SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).
SSM37861
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
SSM65557
ISSUE: SEAT SWITCH PACK RECLINE BUTTON CAP IS DAMAGED OR HAS BROKEN / FALLEN OFF IN SERVICE. (SEE FIG.1) ACTION: REPLACE BY PRESSING ON NEW BUTTON CAP PART NO: LR045801 (SEE FIG.2)
SSM72205
ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET
SSM 72195
ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY. IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM71862
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
SSM66837
ISSUE: THE GEARSHIFT INTERLOCK BUTTON INOPERATIVE OR SPRING HAS COME ADRIFT (SEE APPENDIX 1) CAUSE: THE INTERLOCK BUTTON MECHANISM HAS BEEN MODIFIED TO PREVENT THIS ISSUE FROM VIN NO. H372254 UK BUILD L910950 PUNE BUILD
SSM-72131
LAND ROVER: INVESTIGATION CONCERNING THE FUNCTIONALITY OF THE SIDE DOOR LATCH, ON SOME VEHICLES. *PE
SSM72162
ISSUE: VEHICLES FITTED WITH 2.0GTDI ENGINE. COOLANT PUMP LEAKS FROM WEEP CHAMBER. (SEE ATTACHED PICTURE)
SSM72140
ISSUE: ENGINEERING HAVE RECEIVED REPORTS OF COMPRESSOR CLUTCH FAILURE ON 2.0 PETROL, & 2.2 DIESEL FREELANDER & EVOQUE MODELS. CAUSE: INTERNAL ISSUE WITHIN CLUTCH.
SSM72134
ISSUED JANUARY 2015 ISSUE: THE CUSTOMER MAY OBSERVE THE LOW COOLANT WARNING MESSAGE, OR LOW COOLANT LEVEL MAY BE OBSERVED DURING ROUTINE SERVICE. CAUSE: IF UPON INSPECTION THE COOLING SYSTEM DOES NOT SHOW EVIDENCE OF WHERE COOLANT MAY HAVE ESCAPED, IT IS POSSIBLE AIR WAS NOT FULLY PURGED FROM THE SYSTEM DURING THE FILL PROCESS AT THE FACTORY. OVER TIME THIS AIR WILL MOVE TO THE HEADER TANK CAUSING THE COOLANT LEVEL TO DROP.
LTB00704NAS1
SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW.
SSM38303
RE-ISSUED DEC 2015 ISSUE: WHEN COMPLETING A REPAIR ON COMPONENTS IN THE POWER ASSISTED STEERING SYSTEM, DEBRIS MAY BE FOUND WITHIN THE POWER STEERING FLUID SYSTEM WHICH COULD LEAD TO SYSTEM CONTAMINATION AND A DETERIORATION IN SYSTEM PERFORMANCE. CAUSE: INTERNAL DEBRIS FROM A SUSPECTED COMPONENT MALFUNCTION MAY RESULT IN THE POWER STEERING FLUID BECOMING CONTAMINATED.
SSM43818
RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS
SSM54417
ISSUE: A CUSTOMER MAY REPORT A CONCERN OF EXCESSIVE HUMMING NOISE AND OR RUMBLE OR HIGH PITCHED WHINE COMING FROM THE REAR OF THE VEHICLE, DEALER DIAGNOSIS IDENTIFIES THE NOISE IS COMING FROM THE REAR DIFFERENTIAL ASSEMBLY. CAUSE: THE PINION TAIL BEARING IS WORN DUE TO STATIC OVER LOADING.
SSM69738
ISSUE: EVOQUE OR FREELANDER 2 / LR2 2.0L GASOLINE ENGINES - THE CUSTOMER REPORTS CHECK ENGINE LAMP ON WITH POSSIBLE NOISE FROM THE ENGINE. THE DTC THAT MAY BE LOGGED INCLUDE P0016-76, P0341-00, P000A-00, OR P0026-00. THERE HAVE ALSO BEEN SOME REPORTS OF MISFIRE CODES BEING STORED (P03XX). CAUSE: THE PIN ON THE CAMSHAFT SPROCKET HAS BROKEN. SEE ATTACHED FILE FOR AN EXAMPLE.
SSM72074
ISSUE: LAND ROVER DEALERS / CUSTOMERS MAY REPORT THAT THE HOOD / BONNET 'OPEN' MESSSAGE IS ILLIMINATED IN THE INSTRUMENT PACK EVEN THOUGH THE HOOD / BONNET IS CLOSED CAUSE: THERE IS A POTENTIAL THAT AN INTERNAL SPRING COULD BECOME DISLODGED
P046NAS4
Safety Recall: Supplementary Restraint System SRS Warning Lamp Illuminated
SSM72072
ISSUE BATTERY CHARGING WARNING LIGHT IS ILLUMINATED WHEN DRIVING OR STARTING ENGINE. CAUSE ALTERNATOR REGULATOR FAULTY IN ALTERNATOR PART NUMBER LR028121.
P046NAS3
Safety Recall: Supplementary Restraint System SRS Warning Lamp Illuminated
SSM56457
ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.
SSM71903
ISSUE HEADLAMPS ASSEMBLIES ARE BEING REPLACED WHEN THE FAULT IS WITH THE BALLAST MODULE. ACTION WHEN YOU SWITCH ON THE IGNITION AND HEADLAMPS IF THE BALLAST MODULE HAS FAILED YOU CAN CLEARLY HERE A TICKING AS THE BALLAST MODULE IS TRYING TO STRIKE. THESE TICKS ARE RAPID (SOUND LIKE A BIRD CHEEPING) AND SOUND 10 TIMES BEFORE SWITCHING OFF. TO CONFIRM THE BALLAST MODULE IS AT FAULT REPEAT THE PROCEDURE, THE LAMPS AND THE BALLAST MODULE WILL RETRY AND AGAIN PRODUCE THE TICKING SOUND IF THE BALLAST MODULE IS AT FAULT
LTB00660NAS2
SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES.
SSM71997
ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.
LTB00692NAS1
SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES.
P046NAS2
Safety Recall: Supplementary Restraint System SRS Warning Lamp Illuminated
SRE14-06.2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM-71947
LAND ROVER: DUE TO A SEAL FAILURE OR LEAKAGE OF OIL OR GREASE, PAST INPUT SHAFT SEAL, WITH NORMAL OPERATION, THERE IS AN ISSUE WITH STEERING OR STEERING GEARS. MODEL LR4 (L319), LR2 (L359), RANGE ROVER SPORT (L320). *PE
SSM59197
ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD
SSM71914
ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.
P046NAS1
Safety Recall: Supplementary Restraint System SRS Warning Lamp Illuminated
SRE14-06
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SRE14-05
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71894
ISSUE: ONLY APPLICABLE TO L538 (EVOQUE) AND L359 (LR2, FREELANDER 2) VEHICLES FITTED WITH 2.0GTDI ENGINES. WARRANTY DATA INDICATES A VOLUME OF FUEL INJECTORS BEING REPLACED IN RELATION TO THE SYMPTOM OUTLINED BELOW: VEHICLES SUFFERING FROM A MISFIRE AT COLD START AND ON SOME OCCASIONS INTERMITTENT ROUGH RUNNING AT NORMAL OPERATING TEMPERATURE, WITH VARIOUS DTC'S STORED SUCH AS P0300-00 P0301-00 P0302-00 P0304-00 P1315-00 P0316-00 CAUSE: ENGINEERING WOULD LIKE TO GAIN FURTHER UNDERSTANDING INTO THE CAUSE OF THESE FUEL INJECTOR FAILURES.
SSM-66837
LAND ROVER: ON SOME VEHICLES, THE SPRING IS ADRIFT OR INTERLOCK GEARSHIFT BUTTON FAILS TO WORK PROPERLY AND THE MECHANISM OF INTERLOCK BUTTON WILL BE MODIFIED. *PE
SSM71360
Software Update.
SSM-71788
LAND ROVER: DUE TO DAMAGE TO INNER BALL JOINT (IBJ), ON SOME VEHICLES, THE STEERING GEAR IS REPLACED DUE TO INNER BALL JOINT, AS A SEPARATE LEVEL REPAIR, WAS NOT AVAILABLE. MODEL FREELANDER 2, LR2. *PE
LTB00641NAS1
Technical Bulletin: AM/FM Interference Onwards
SSM69578
ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE INITIALIZING SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES
LTB00712NAS1
SITUATION: THE TOUCH SCREEN (TS), ALSO REFERRED TO AS THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR THE HIGH LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. CAUSE: THE TS MAY BE INCORRECTLY DIAGNOSED AS THE SOURCE OF THE FAULT AND REPLACED IN ERROR.
LTB00389NAS3
Technical Bulletin: Squeaks & Rattles Kit Availability
SSM69718
The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.
SSM60517
ISSUE: FOLLOWING WARRANTY ANALYSIS OF STEERING RACKS REPORTED TO BE LEAKING, 75% HAVE BEEN IDENTIFIED AS NO FAULT FOUND, FOLLOWING TESTING. CAUSE: LAND ROVER ENGINEERING HAVE RECENTLY VISITED DEALERSHIPS WHERE A REQUEST HAS BEEN MADE TO REPLACE THE STEERING GEAR FOR AN OIL LEAK IN THE AREA OF THE PINION HOUSING, CASTING, YOKE PLUG OR THE GAITER ADJACENT TO THE PINION HOUSING. FOLLOWING INVESTIGATION THE SOURCE OF THE LEAK PATH WAS IDENTIFIED AS BEING FROM THE SUPPLY AND RETURN HOSE O-RING SEALS.
SSM46477
RE-ISSUED DEC 2015 ISSUE: EXCESSIVE RUMBLE/HUMMING NOISE OR HIGH PITCHED WHINE COMING FORM THE REAR OF THE VEHICLE CAUSE: ROOT CAUSE, PINION TAIL BEARING SPALLING CAUSED BY SUBSURFACE MATERIAL DEFORMATION. CAUSE OF SUBSURFACE DEFORMATION IS STATIC OVERLOAD.
SSM37361
RE-ISSUED DEC 2015 A LARGE NUMBER OF OXYGEN SENSORS THAT HAVE BEEN REPLACED IN THE NORTH AMERICAN MARKET HAVE BEEN RETURNED TO THE SUPPLIER (DENSO) TO INVESTIGATE FOR POSSIBLE DEFECTS.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.