LTB00552NAS3
Service Bulletin/Repair Instructions
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
LTB00552NAS3
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
SSM73927
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM70798
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
SSM73688
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
SFCC-09NOV17
Presentation from Dealer Shop Foreman Conference Call
SSM73521
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
SFCC-14SEP17
Presentation from Dealer Shop Foreman Conference Call
SFCC_09MAR
Presentation from Dealer Shop Foreman Conference Call
LTB00676NAS2
SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS MAY BE LOOSE/UNDER TORQUED.
LTB00552NAS2
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00319NAS5
SITUATION: THE EXTERIOR A-PILLAR MOLDING MAY BECOME LOOSE. CAUSE: THIS MAY BE CAUSED BY THE MOLDING'S RETAINING CLIPS LOSING TENSION.
SSM72323
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE WILL ONLY SELF-RECOVER AFTER AN IGNITION CYCLE. CAUSE: CURRENTLY UNDER ANALYSIS.
LTB00319NAS4
SITUATION: THE EXTERIOR A-PILLAR MOLDING MAY BECOME LOOSE. CAUSE: THIS MAY BE CAUSED BY THE MOLDING'S RETAINING CLIPS LOSING TENSION.
SSM37861
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
SSM71862
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
SSM38303
RE-ISSUED DEC 2015 ISSUE: WHEN COMPLETING A REPAIR ON COMPONENTS IN THE POWER ASSISTED STEERING SYSTEM, DEBRIS MAY BE FOUND WITHIN THE POWER STEERING FLUID SYSTEM WHICH COULD LEAD TO SYSTEM CONTAMINATION AND A DETERIORATION IN SYSTEM PERFORMANCE. CAUSE: INTERNAL DEBRIS FROM A SUSPECTED COMPONENT MALFUNCTION MAY RESULT IN THE POWER STEERING FLUID BECOMING CONTAMINATED.
SSM43818
RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS
SSM44211
ISSUE: A REVIEW OF FRONT LOWER CONTROL ARM WARRANTY RETURNS FROM VARIOUS MARKETS HAS SHOWN THAT ARM ASSEMBLIES HAVE BEEN INCORRECTLY CHANGED FOR KNOCK ISSUES WHEN THE FRONT BUSH IS CRACKED AND SHOULD HAVE BEEN REPLACED AS PER TECHNICAL SERVICE BULLETINS LTB00204V4 AND LTB00123V4. CAUSE: INCORRECT DIAGNOSIS OF FRONT AND REAR BUSH ISSUES. SEE ATTACHED PHOTO SHOWING AN EXAMPLE OF A CRACKED FRONT BUSH.
SSM45144
ISSUE: A CUSTOMER MAY REPORT SUSPENSION LOW ON ONE SIDE OR DROPPING WHEN LEFT PARKED. CAUSE: AIR LEAK FROM A FRONT OR REAR AIR SPRING TO DAMPER LOWER SEAL.
SSM52757
ISSUE: EXCESSIVE BRAKE PEDAL PRESSURE REQUIRED TO GET THE AUTO TRANSMISSION OUT OF PARK, WARNING LIGHTS ON THE INSTRUMENT PACK WITH ASSOCIATED DTC'S FOR BRAKE LIGHT SWITCH (P0504-27, P0504-62, C1A96-64) OR BRAKES SHOWING SIGNS OF DRAG AND BINDING. CAUSE: INCORRECT BRAKE LIGHT SWITCH SETTING. NOTE: ANALYSIS OF RETURNED BRAKE SWITCHES HAVE SHOWN NO ISSUES WITH THE BRAKE SWITCH ITSELF. DO NOT REPLACE THE SWITCH BEFORE ADJUSTMENT IS CARRIED OUT.
SSM58137
ISSUE: A CUSTOMER MAY REPORT BRAKE SQUEAL FROM THE FRONT OR REAR OF THE VEHICLE SINCE THE ROUTINE REPLACEMENT OF THE BRAKE PADS. VEHICLES WITH STANDARD BRAKES ONLY. CAUSE: BRAKE COMPRESSIBILITY OF THE PAD, WHILST WITHIN SPECIFICATION, MAY BE SLIGHTLY INCOMPATIBLE WITH THE DRIVING STYLE AND VEHICLE USAGE PATTERNS OF A SMALL NUMBER OF CUSTOMERS. WHILTST THERE IS NO IMPACT ON THE EFFICIENCY OF THE BRAKING SYSTEM, IN SOME CIRCUMSTANCES THIS MAY LEAD TO NOISE BECOMING APPARENT.
SSM72071
ISSUE: CUSTOMERS / DEALERS MAY REPORT A CONCERN WITH THE OPERATION OF THE FRONT OR REAR WINDOW REGULATORS CAUSE: VARIOUS CONDITIONS THAT CONTRIBUTE TO THE OPERATION OF THE WINDOW REGULATOR NOT OPERATING
SSM71859
ISSUE CUSTOMERS / DEALERS MAY REPORT A CONCERN WITH THE CONDITION OF SEAT COVERS CAUSE LACK OF UNDERSTAND OF LEATHER AS A NATURAL PRODUCT AND THE CONDITIONS IT MAY CAUSE.
SSM56457
ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.
LTB00661NAS1
Technical Bulletin: Third Row Seat Will Not Fold Or 'Sticks' In Operation
LTB00420NAS3
SITUATION: THE AIR SUSPENSION WARNING LAMP MAY BE ILLUMINATED, THE AIR SUSPENSION MAY FAIL TO RAISE THE VEHICLE, AND DIAGNOSTIC TROUBLE CODE (DTC) C1A20-64 MAY BE STORED. VEHICLES WITHIN THE ABOVE VIN RANGES HAVE BEEN FITTED WITH EITHER A HITACHI OR AN OLD-DESIGN AMK SUSPENSION COMPRESSOR.
SSM67637
ISSUE: LAND ROVER ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. LR010723 & LR013934
SSM71959
ISSUE: DISCOLORATION OR PEELING OF THE FRONT OR REAR LAND ROVER OR RANGE ROVER BADGE
LTB00676NAS1
Technical Bulletin: Door Mirror Judders During Powerfold Operation
LTB00665NAS1
Sun Visor Vanity Mirror - Lower-Level Service Repair
SSM71360
Software Update.
LTB00644NAS1
Technical Bulletin: Rear Left-Side Chassis-to-Body Harness Connector Protective Sleeve
LTB00401NAS4
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.
SSM71540
ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR OF THE VEHICLE WHILST DRIVING. CAUSE: REAR WHEEL BEARING NOISY OR DIFFICULT TO TURN.
LTB00319NAS3
SITUATION: THE EXTERIOR A-PILLAR MOLDING MAY BECOME LOOSE. CAUSE: THIS MAY BE CAUSED BY THE MOLDING'S RETAINING CLIPS LOSING TENSION.
SSM71138
ISSUE: WINDOW REGULATORS BEING REPLACED, WHEN TESTED BY THE SUPPLIER THEY ARE FOUND TO BE FULLY FUNCTIONAL AND WITHOUT FAULT. CAUSE: INCORRECT DIAGNOSIS ACTIONS: CONSIDER THE FOLLOWING IN THE FIRST INSTANCE WHEN INVESTIGATING WINDOW REGULATOR CONCERNS AND ITS OPERATION PRIOR TO REPLACING THE REGULATOR OR MOTOR: CUSTOMER MAY REPORT ONE OF THE FOLLOWING ISSUES:- A. WINDOW INOPERATIVE I.E. WILL NOT GO UP/DOWN, GOES UP/DOWN IN STAGES OR WILL NOT OPERATE AT ALL. B. WINDOW BOUNCE BACK OR NOT FULLY CLOSING. C. RATTLE OR NOISE DURING WINDOW OPERATION.
LTB00154NAS3
Technical Bulletin: Squeak Noise From Steering Gear
SSM68378
ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.
SSM60517
ISSUE: FOLLOWING WARRANTY ANALYSIS OF STEERING RACKS REPORTED TO BE LEAKING, 75% HAVE BEEN IDENTIFIED BEING FAULT FREE, FOLLOWING TESTING. CAUSE: LAND ROVER ENGINEERING HAVE RECENTLY VISITED DEALERSHIPS WHERE A REQUEST HAS BEEN MADE TO REPLACE THE STEERING GEAR FOR AN OIL LEAK IN THE AREA OF THE PINION HOUSING, CASTING, YOKE PLUG OR THE GAITER ADJACENT TO THE PINION HOUSING. FOLLOWING INVESTIGATION THE SOURCE OF THE LEAK PATH WAS IDENTIFIED AS BEING FROM THE SUPPLY AND RETURN HOSE O-RING SEALS. SEE ATTACHED DOCUMENT FOR EXAMPLES.
LTB00429NAS3
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00493NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB-00429-NAS-2
LAND ROVER: DRIVING AT ALTITUDES OF 8200 FEET (2500 METERS), ENGINE EXHIBITS POOR OR REDUCED PERFORMANCE AND POWER AND ENGINE MALFUNCTION INDICATOR LAMP WILL ILLUMINATE. *PE
LTB-00222-NAS-2
LAND ROVER: STEERING GEAR TIE ROD/ TIE ROD END- DIAGNOSTIC AND REQUIRED REPLACEMENT PARTS INFORMATION. *JS
LTB-00228-NAS-3
LANDROVER: WITH ELECTRONIC TORQUE MANAGED (ETM) REAR DIFFERENTIAL MOTOR BEING ENERGIZED, INSTRUMENT CLUSTER DISPLAY ELECTRONIC REAR DIFFERENTIAL CONTROL MODULE AND DYNAMIC SUSPENSION MAY LOWER. RESULTING IN WEAR OF MOTOR ASSEMBLY. *PE
LTB-00397
LAND ROVER: SEAT BELTS ARE JAMMING, SLOW AND/OR FAIL TO RETRACT. *PE
LTB00360
LAND ROVER: THERE IS A SERVICE REPAIR FOR THE FRONT SEAT RAIL. *RM
LTB00282
LAND ROVER: THERE ARE A NUMBER OF ISSUES WITH THE SIDE DOOR LATCH OPERATION. THE DOORS MAY NOT OPEN FROM EITHER SIDE OR MAY NOT LOCK. *RM
TB-00321
LAND ROVER: THE RESTRAINT CONTROL MODULE HAS FOUR POSSIBLE TROUBLE CODES STORED CAUSED BY THE WIRING HARNESS UNDER THE SEAT. *RM
TB-00331
LAND ROVER: WHEN REPAIRING OR REPLACING THE AIR SUSPENSION COMPRESSOR THE AIR SUSPENSION RELAY MUST BE REPLACED. *RM
LTB-00306
JAGUAR: WATER MAY BE FOUND IN THE FOOTWELL OF THE VEHICLE. MISCELLANEOUS WARNING LAMPS MAY BE ILLUMINATED. *RM
LTB-00269
LAND ROVER: AIR SUSPENSION SYSTEM-COMPRESSOR DELIVERY VALVE AND DRIER REPLACEMENT; SOFTWARE UPDATE. AMBER OR RED SUSPENSION SYSTEM WARNING INDICATOR MAY ILLUMINATE AND SUSPENSION SYSTEM INACTIVE MAY DISPLAY IN THE MESSAGE CENTER OR THERE MAY BE A NOTICEABLE DEGRADATION OF SUSPENSION SYSTEM PERFORMANCE. *PE
LTB-00270
LAND ROVER: SUSPENSION SYSTEM SOFTWARE UPDATE WHEN REPLACING COMPRESSOR. AMBER OR RED SUSPENSION WARNING INDICATOR MAY ILLUMINATE WITH SUSPENSIONS SYSTEM INACTIVE DISPLAYED IN MESSAGE CENTER OR MAY BE A NOTICEABLE DEGRADATION IN SUSPENSION SYSTEM PERFORMANCE. SUSPENSION SYSTEM CONTROL MODULE SOFTWARE UPDATE MAY ONLY BE PERFORMED AFTER A SUSPENSION SYSTEM COMPRESSOR REPLACEMENT. *PE
LTB-00079
LAND ROVER: EPB MODULE SCREECH/NOISE FROM PARKING BRAKE/PARKING BRAKE SHOE DRAG-DIAGNOSTIC PROCEDURES. VEHICLES MAY EXHIBIT ONE OR MORE OF THE FOLLOWING: A RUBBING/SQUEAK NOISE FROM THE REAR/PARKING BRAKE WHEN THE VEHICLE IS MOVING; EVIDENCE OF PARKING BRAKE SHOE DRAG (HEAT BUILD UP/EXCESSIVE PARKING BRAKE SHOE LINING WEAR; AND A SCREECH NOISE WHEN APPLYING OR RELEASING THE ELECTRIC PARKING BRAKE (EPB) WHILE THE VEHICLE IS STATIONARY.) *PE
SSM37361
RE-ISSUED DEC 2015 A LARGE NUMBER OF OXYGEN SENSORS THAT HAVE BEEN REPLACED IN THE NORTH AMERICAN MARKET HAVE BEEN RETURNED TO THE SUPPLIER (DENSO) TO INVESTIGATE FOR POSSIBLE DEFECTS.
00084
GLASS ROOF PANEL BLIND DIFFICULT TO LATCH - REPAIR PROCEDURE. *NJ
00054
HEADLIGHT CONDENSATION. *KB
211002
STEERING COLUMN KNOCK. *TT
501018
SAFETY BELT PRETENSIONER WIRE ROUTING. *TT
308001
INTERMITTENT TRANSMISSION WARNING LAMPS OR MESSAGE. *TT
501012
POSSIBLE CAUSES AND RESOLUTION OF WATER INGRESS - PASSENGER COMPARTMENT. LANDROVER LR3. MODEL YEAR UNKNOWN. *TT
501016
TAILGATE SUPPORT MOUNTING. RATTLE FROM THE UPPER TAILGATE AREA. *TT
418001
FRONT DOOR ELECTRICAL SYSTEM MALFUNCTIONS. *TT
027
SERVICE ACTION: CUSTOMER SATISFACTION PROGRAM. WATER INGRESS AND POWERTRAIN TUNE UPDATE. *TT
204001
INCORRECT OPERATION OF THE AIR SUSPENSION OR THE ELECTRONIC PARK BRAKE (EPB) SYSTEM. *TT
501005
INABILITY TO ADJUST THE PASSENGER DOOR MIRROR TO THE DESIRED INBOARD VIEW ALONG THE PASSENGER SIDE OF THE VEHICLE WHEN THE DRIVER SEAT IS IN THE FULLY FORWARD POSITION, EVEN WHEN THE DOOR MIRROR IS ADJUSTED FULLY INBOARD. *TT
TA204001
INTERPRETING AIR SUSPENSION MESSAGES IN THE LAND ROVER LR3, AN THE LA MODEL. *TC
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.