LTB00552NAS3
Service Bulletin/Repair Instructions
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
LTB00552NAS3
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
SSM74374
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
SSM74283
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SSM74086
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
SSM74043
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM71859
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM72456
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue.
SSM73927
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM70798
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
SSM69158
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up. The Audio/Video button on touch-screen home page may also be greyed out.
SSM72011
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72738
Issue: The bonnet open warning light is on but the bonnet appears closed. This can cause the alarm to trigger or the vehicle to not lock.
SSM72901
Issue: Oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump. Oil weeps through the aluminium of the casing in the base of the pocket around where the steel D clutch tube is embedded, refer to attached file.
SSM72929
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
SSM73823
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
LTB00401NAS6
The steering wheel may exhibit a vibration / shimmy while driving.
SSM73409
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
SSM73688
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
LTB00154NAS4
A 'squeak' noise may be heard from the steering column area when turning the steering wheel.
SSM73521
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
SFCC-14SEP17
Presentation from Dealer Shop Foreman Conference Call
LTB00401NAS5
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
LTB00676NAS2
SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS MAY BE LOOSE/UNDER TORQUED.
LTB00552NAS2
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00319NAS5
SITUATION: THE EXTERIOR A-PILLAR MOLDING MAY BECOME LOOSE. CAUSE: THIS MAY BE CAUSED BY THE MOLDING'S RETAINING CLIPS LOSING TENSION.
SSM72323
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE WILL ONLY SELF-RECOVER AFTER AN IGNITION CYCLE. CAUSE: CURRENTLY UNDER ANALYSIS.
LTB00319NAS4
SITUATION: THE EXTERIOR A-PILLAR MOLDING MAY BECOME LOOSE. CAUSE: THIS MAY BE CAUSED BY THE MOLDING'S RETAINING CLIPS LOSING TENSION.
LTB00514NAS1
SITUATION: THE TRANSMISSION MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTC) P0729 TO P0735, P0783, AND P2702 TO P2704 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY WEAR OF THE STATOR LEAD-FREE BUSH CAUSING A LOSS OF PRESSURE TO THE E-CLUTCH.
SSM37861
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
SSM71862
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
LTB00704NAS1
SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW.
SSM38303
RE-ISSUED DEC 2015 ISSUE: WHEN COMPLETING A REPAIR ON COMPONENTS IN THE POWER ASSISTED STEERING SYSTEM, DEBRIS MAY BE FOUND WITHIN THE POWER STEERING FLUID SYSTEM WHICH COULD LEAD TO SYSTEM CONTAMINATION AND A DETERIORATION IN SYSTEM PERFORMANCE. CAUSE: INTERNAL DEBRIS FROM A SUSPECTED COMPONENT MALFUNCTION MAY RESULT IN THE POWER STEERING FLUID BECOMING CONTAMINATED.
SSM43818
RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS
SSM44211
ISSUE: A REVIEW OF FRONT LOWER CONTROL ARM WARRANTY RETURNS FROM VARIOUS MARKETS HAS SHOWN THAT ARM ASSEMBLIES HAVE BEEN INCORRECTLY CHANGED FOR KNOCK ISSUES WHEN THE FRONT BUSH IS CRACKED AND SHOULD HAVE BEEN REPLACED AS PER TECHNICAL SERVICE BULLETINS LTB00204V4 AND LTB00123V4. CAUSE: INCORRECT DIAGNOSIS OF FRONT AND REAR BUSH ISSUES. SEE ATTACHED PHOTO SHOWING AN EXAMPLE OF A CRACKED FRONT BUSH.
SSM45144
ISSUE: A CUSTOMER MAY REPORT SUSPENSION LOW ON ONE SIDE OR DROPPING WHEN LEFT PARKED. CAUSE: AIR LEAK FROM A FRONT OR REAR AIR SPRING TO DAMPER LOWER SEAL.
SSM52757
ISSUE: EXCESSIVE BRAKE PEDAL PRESSURE REQUIRED TO GET THE AUTO TRANSMISSION OUT OF PARK, WARNING LIGHTS ON THE INSTRUMENT PACK WITH ASSOCIATED DTC'S FOR BRAKE LIGHT SWITCH (P0504-27, P0504-62, C1A96-64) OR BRAKES SHOWING SIGNS OF DRAG AND BINDING. CAUSE: INCORRECT BRAKE LIGHT SWITCH SETTING. NOTE: ANALYSIS OF RETURNED BRAKE SWITCHES HAVE SHOWN NO ISSUES WITH THE BRAKE SWITCH ITSELF. DO NOT REPLACE THE SWITCH BEFORE ADJUSTMENT IS CARRIED OUT.
SSM58137
ISSUE: A CUSTOMER MAY REPORT BRAKE SQUEAL FROM THE FRONT OR REAR OF THE VEHICLE SINCE THE ROUTINE REPLACEMENT OF THE BRAKE PADS. VEHICLES WITH STANDARD BRAKES ONLY. CAUSE: BRAKE COMPRESSIBILITY OF THE PAD, WHILST WITHIN SPECIFICATION, MAY BE SLIGHTLY INCOMPATIBLE WITH THE DRIVING STYLE AND VEHICLE USAGE PATTERNS OF A SMALL NUMBER OF CUSTOMERS. WHILTST THERE IS NO IMPACT ON THE EFFICIENCY OF THE BRAKING SYSTEM, IN SOME CIRCUMSTANCES THIS MAY LEAD TO NOISE BECOMING APPARENT.
SSM72071
ISSUE: CUSTOMERS / DEALERS MAY REPORT A CONCERN WITH THE OPERATION OF THE FRONT OR REAR WINDOW REGULATORS CAUSE: VARIOUS CONDITIONS THAT CONTRIBUTE TO THE OPERATION OF THE WINDOW REGULATOR NOT OPERATING
SSM56457
ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.
LTB00661NAS1
Technical Bulletin: Third Row Seat Will Not Fold Or 'Sticks' In Operation
LTB00420NAS3
Technical Bulletin: Air Suspension Compressfor Replacement
SSM67637
ISSUE: LAND ROVER ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. LR010723 & LR013934
SSM71959
ISSUE: DISCOLORATION OR PEELING OF THE FRONT OR REAR LAND ROVER OR RANGE ROVER BADGE
LTB00676NAS1
Technical Bulletin: Door Mirror Judders During Powerfold Operation
LTB00665NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71360
Software Update.
LTB-00644NAS-1
LAND ROVER: DUE TO CORRODED CHASSIS WIRING HARNESS ON LEFT REAR SIDE OF CHASSIS-TO-BODY CONNECTOR, MULTIPLE WARNING LIGHTS ARE DISPLAYED IN THE INSTRUMENT CLUSTER. MODEL 2005-2009 LR3 (LA), 2006-2013 RANGE ROVER SPORT (LS), 2010-2013 LR4 (LA). *PE
LTB00644NAS1
Technical Bulletin: Rear Left-Side Chassis-to-Body Harness Connector Protective Sleeve
LTB00401NAS4
Technical Bulletin: Wheel/Tire Balancing and Optimization
SSM71540
ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR OF THE VEHICLE WHILST DRIVING. CAUSE: REAR WHEEL BEARING NOISY OR DIFFICULT TO TURN.
LTB00319NAS3
Technical Bulletin: Exterior A-Pillar Molding Loose
SSM 71438
ISSUE: OIL LEAK FROM TRANSFER CASE OUTPUT FLANGE CAUSE: THE CAUSE IS UNDER INVESTIGATION
SSM71138
ISSUE: WINDOW REGULATORS BEING REPLACED, WHEN TESTED BY THE SUPPLIER THEY ARE FOUND TO BE FULLY FUNCTIONAL AND WITHOUT FAULT. CAUSE: INCORRECT DIAGNOSIS ACTIONS: CONSIDER THE FOLLOWING IN THE FIRST INSTANCE WHEN INVESTIGATING WINDOW REGULATOR CONCERNS AND ITS OPERATION PRIOR TO REPLACING THE REGULATOR OR MOTOR: CUSTOMER MAY REPORT ONE OF THE FOLLOWING ISSUES:- A. WINDOW INOPERATIVE I.E. WILL NOT GO UP/DOWN, GOES UP/DOWN IN STAGES OR WILL NOT OPERATE AT ALL. B. WINDOW BOUNCE BACK OR NOT FULLY CLOSING. C. RATTLE OR NOISE DURING WINDOW OPERATION.
LTB00154NAS3
Technical Bulletin: Squeak Noise From Steering Gear
LTB00391NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00389NAS3
Technical Bulletin: Squeaks & Rattles Kit Availability
LTB00401NAS3
Technical Bulletin: Wheel/Tire Balancing and Optimization
LTB00459NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM68378
ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.
SSM-660517
LAND ROVER: THE STEERING RACK, IN SOME VEHICLES, HAVE AN OIL LEAKAGE IN AREA OF PINION HOUSING, CASTING, YOKE PLUG OR GAITER ADJACENT TO PINION HOUSING, AND STEERING GEAR NEEDS REPLACING. MODEL RANGE ROVER SPORT, LR3, LR4. NO MODEL YEARS. *PE
SSM60517
ISSUE: FOLLOWING WARRANTY ANALYSIS OF STEERING RACKS REPORTED TO BE LEAKING, 75% HAVE BEEN IDENTIFIED BEING FAULT FREE, FOLLOWING TESTING. CAUSE: LAND ROVER ENGINEERING HAVE RECENTLY VISITED DEALERSHIPS WHERE A REQUEST HAS BEEN MADE TO REPLACE THE STEERING GEAR FOR AN OIL LEAK IN THE AREA OF THE PINION HOUSING, CASTING, YOKE PLUG OR THE GAITER ADJACENT TO THE PINION HOUSING. FOLLOWING INVESTIGATION THE SOURCE OF THE LEAK PATH WAS IDENTIFIED AS BEING FROM THE SUPPLY AND RETURN HOSE O-RING SEALS. SEE ATTACHED DOCUMENT FOR EXAMPLES.
LTB00552NAS1
Technical Bulletin: Windshiefld Wiper Noise/Judder/Streak
LTB00429NAS1
LAND ROVER: POOR ENGINE PERFORMANCE/ REDUCED POWER WHILE DRIVING AT ALTITUDES ABOVE 8.200 FEET (2,500 METERS) AND THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES. 4.4L V8 ONLY. *JS UPDATED 12/4/13. *PE
LTB00429NAS3
Technical Bulletin: Poor Engine kPerformance At High Altitude
LTB00493NAS2
Technical Bulletin: Tow Hitch Receiver Does not Latch in the Vehicle Housing
LTB-00426
LAND ROVER: BATTERY LEAKING NEAR TERMINAL POSTS AND ENGINE FAILING TO START OR CRANK BECAUSE OF OVERCHARGING CAUSED BY CRACKS NEAR AND AROUND TERMINAL POSTS OF BATTERY. MODELS 2007-2008 LR3. *PE
LTB00426NAS1
Technical Bulletin: Vehicle Battery Leak near Battery Terminal Posts
LTB-00429-NAS-2
LAND ROVER: DRIVING AT ALTITUDES OF 8200 FEET (2500 METERS), ENGINE EXHIBITS POOR OR REDUCED PERFORMANCE AND POWER AND ENGINE MALFUNCTION INDICATOR LAMP WILL ILLUMINATE. *PE
LTB-00222-NAS-2
LAND ROVER: STEERING GEAR TIE ROD/ TIE ROD END- DIAGNOSTIC AND REQUIRED REPLACEMENT PARTS INFORMATION. *JS
LTB-00228-NAS-3
LANDROVER: WITH ELECTRONIC TORQUE MANAGED (ETM) REAR DIFFERENTIAL MOTOR BEING ENERGIZED, INSTRUMENT CLUSTER DISPLAY ELECTRONIC REAR DIFFERENTIAL CONTROL MODULE AND DYNAMIC SUSPENSION MAY LOWER. RESULTING IN WEAR OF MOTOR ASSEMBLY. *PE
LTB-00397
LAND ROVER: SEAT BELTS ARE JAMMING, SLOW AND/OR FAIL TO RETRACT. *PE
LTB-00221
LAND ROVER: DUE TO LOW TIRE PRESSURE WARNING, THE TIRE VALVE STEM WAS DAMAGE WHILE DURING MANUAL TIRE PRESSURE INFLATION/CHECKING. *PE
LTB00360
LAND ROVER: THERE IS A SERVICE REPAIR FOR THE FRONT SEAT RAIL. *RM
LTB00282
LAND ROVER: THERE ARE A NUMBER OF ISSUES WITH THE SIDE DOOR LATCH OPERATION. THE DOORS MAY NOT OPEN FROM EITHER SIDE OR MAY NOT LOCK. *RM
TB-00321
LAND ROVER: THE RESTRAINT CONTROL MODULE HAS FOUR POSSIBLE TROUBLE CODES STORED CAUSED BY THE WIRING HARNESS UNDER THE SEAT. *RM
TB-00331
LAND ROVER: WHEN REPAIRING OR REPLACING THE AIR SUSPENSION COMPRESSOR THE AIR SUSPENSION RELAY MUST BE REPLACED. *RM
LTB-00269
LAND ROVER: AIR SUSPENSION SYSTEM-COMPRESSOR DELIVERY VALVE AND DRIER REPLACEMENT; SOFTWARE UPDATE. AMBER OR RED SUSPENSION SYSTEM WARNING INDICATOR MAY ILLUMINATE AND SUSPENSION SYSTEM INACTIVE MAY DISPLAY IN THE MESSAGE CENTER OR THERE MAY BE A NOTICEABLE DEGRADATION OF SUSPENSION SYSTEM PERFORMANCE. *PE
LTB-00270
LAND ROVER: SUSPENSION SYSTEM SOFTWARE UPDATE WHEN REPLACING COMPRESSOR. AMBER OR RED SUSPENSION WARNING INDICATOR MAY ILLUMINATE WITH SUSPENSIONS SYSTEM INACTIVE DISPLAYED IN MESSAGE CENTER OR MAY BE A NOTICEABLE DEGRADATION IN SUSPENSION SYSTEM PERFORMANCE. SUSPENSION SYSTEM CONTROL MODULE SOFTWARE UPDATE MAY ONLY BE PERFORMED AFTER A SUSPENSION SYSTEM COMPRESSOR REPLACEMENT. *PE
LTB-00079
LAND ROVER: EPB MODULE SCREECH/NOISE FROM PARKING BRAKE/PARKING BRAKE SHOE DRAG-DIAGNOSTIC PROCEDURES. VEHICLES MAY EXHIBIT ONE OR MORE OF THE FOLLOWING: A RUBBING/SQUEAK NOISE FROM THE REAR/PARKING BRAKE WHEN THE VEHICLE IS MOVING; EVIDENCE OF PARKING BRAKE SHOE DRAG (HEAT BUILD UP/EXCESSIVE PARKING BRAKE SHOE LINING WEAR; AND A SCREECH NOISE WHEN APPLYING OR RELEASING THE ELECTRIC PARKING BRAKE (EPB) WHILE THE VEHICLE IS STATIONARY.) *PE
SSM37361
RE-ISSUED DEC 2015 A LARGE NUMBER OF OXYGEN SENSORS THAT HAVE BEEN REPLACED IN THE NORTH AMERICAN MARKET HAVE BEEN RETURNED TO THE SUPPLIER (DENSO) TO INVESTIGATE FOR POSSIBLE DEFECTS.
00084
GLASS ROOF PANEL BLIND DIFFICULT TO LATCH - REPAIR PROCEDURE. *NJ
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.