SFCC_MAR2022_18
Service Bulletin/Repair Instructions
PARTIAL EXTENDED WARRANTY PROGRAM 12-14MY
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SFCC_MAR2022_18
PARTIAL EXTENDED WARRANTY PROGRAM 12-14MY
NAS22.02.002
ENGINE TIMING CHAIN/TENSIONER PARTIAL EXTENDED WARRANTY -USA
NAS19.07.012
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
LTB00552NAS3
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
LTB00766NAS5
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
SFCC-APRIL19-Sli
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
LTB00766NAS4
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SFCC-14MAR19-Sli
The Check Engine Lamp is on and the vehicle is running rough. DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed.
LTB00780NAS7
A humming noise may be evident from the engine at idle.
LTB00766NAS2
Damage/marking on the surface of the Instrument Cluster (IC) lens.
LTB01149NAS3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
LTB01156NAS2
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
LTB01149NAS2
Hood open' Warning Message Displayed On Instrument Cluster
LTB01207NAS1
A rattle/vibration may be evident from under the vehicle when driving on an uneven surface.
LTB01179NAS1
A click type noise may be heard when opening/closing a front and/or rear door.
LTB00401NAS6
The steering wheel may exhibit a vibration / shimmy while driving.
LTB01156NAS1
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM).
LTB00958NAS3
The Auto Stop/Start system may be inoperative.
LTB00693NAS3
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15°C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
LTB00154NAS4
A 'squeak' noise may be heard from the steering column area when turning the steering wheel.
LTB00510NAS2
The Auto Stop/Start system may be inoperative.
LTB00584NAS5
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored
LTB00631NAS5
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
SFCC-14SEP17
Presentation from Dealer Shop Foreman Conference Call
LTB01091NAS1
Situation: A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
LTB00924NAS2
SITUATION: The Alpine roof blinds may not latch in the closed position.
SSM73127
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on LTB00482v7 & LTB00669v2
LTB00780NAS6
SITUATION: A humming noise may be evident from the engine at idle.
LTB00401NAS5
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
LTB00868NAS2
FRONT SEATBELTS SLOW TO RETRACT
SSM73158
Customer may receive call from their own phone number
LTB00378NAS4
Transmission oil cooler pipe leak
LTB01013NAS1
Situation: The Satellite Digital Audio Radio Service (SDARS) may experience poor reception or the satellite radio stations drop in and out on a regular basis.
LTB01023NAS1
ENGINE Misfires/mil illuminated with coolant temperature 75 C or lower
SSM73071
Issue: A number of reports have been received stating the air suspension compressor is noisy. When the returned components are tested they are found to have no faults.
SSM73027
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
LTB00631NAS4
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
LTB00966NAS1
SITUATION: THE TRANSMISSION CONTROL SWITCH (TCS) GREEN LIGHTS MAY NOT ILLUMINATE WHEN THE SIDE LAMPS OR HEADLAMPS ARE SWITCHED ON. THE RED LIGHTS ON THE TCS OPERATE AS NORMAL.
LTB00780NAS5
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00958NAS2
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
SSM72876
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
LTB00693NAS2
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY.
LTB00835v3
Click noise from starter motor at freezing temperatures.
LTB00540NAS5
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON.
SSM72853
ISSUE: DIAGNOSTIC TROUBLE CODES (DTCS) STORED IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE RELATING TO AN ERROR STATE WITH A WHEEL SPEED SENSOR ONLY.
LTB00671NAS6
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM).
LTB00757NAS5
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP OR IMMEDIATELY AFTER AN AUTOMATIC ENGINE RESTART (WHEN INTELLIGENT STOP/START IS ACTIVE). THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE. DTC P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]).
SSM72615
ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP START UNAVAILABLE.
LTB00963NAS1
SITUATION: THE CLIMATE CONTROL SYSTEM MAY NOT BE ABLE TO ACHIEVE THE SELECTED TEMPERATURE, FAILING TO MEET THE DESIRED EXPECTATION.
SSM72661
ISSUE: CUSTOMER MAY EXPERIENCE LOSS OF SATELLITE RADIO RECEPTION WITH THE VEHICLE UNDER A CLEAR VIEW OF THE SKY.
LTB00716NAS3
SITUATION: THE ECO STOP/START FUNCTION MAY BE INOPERATIVE AND DIAGNOSTIC TROUBLE CODE (DTC) B1479-73 IS STORED THE GATEWAY MODULE (GWM).
LTB00958NAS1
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
Q514NAS3
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
LTB00378NAS3
SITUATION: THE TRANSMISSION OIL COOLER PIPE(S) MAY EXHIBIT A LEAK.
LTB00780NAS4
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00510NAS1
AUTO START/STOP MAY BE INOPERATIVE
LTB00584NAS4
SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT EXHAUSTIVE) OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02 'SWITCH PACK, GENERAL SIGNAL FAILURE' IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13 'REMOTE CONTROL SWITCH CIRCUIT OPEN' IS STORED IN THE TOUCH SCREEN MEMORY TRANSMISSION PADDLE SWITCHES INOPERATIVE OR INTERMITTENT FUNCTIONALITY CRUISE CONTROL INOPERATIVE
SSM72456
ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED MOVIE FILE WHICH DEMONSTRATES THE ISSUE.
SSM72738
ISSUE: THE BONNET OPEN WARNING LIGHT IS ON BUT THE BONNET APPEARS CLOSED. THIS CAN CAUSE THE ALARM TO TRIGGER OR THE VEHICLE TO NOT LOCK.
Q514NAS2
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SGI15-40 (ISSUE
DESCRIPTION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SSM72558
WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE; FK72-19H440 - BE; FK72-19H440 - AF; FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED X FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN.
LTB00780NAS3
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
SSM72675
KEY FOB MATERIAL PEELING FROM REMOTE
LTB00835NAS2
CLICK NOISE FROM STARTER MOTOR AT FREEZING TEMPERATURES
LTB00868NAS1
FRONT SEATBELTS MAY BE SLOW TO RETRACT
SSM72575
ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. IN ADDITION THE CURRENT VEHICLE LOCATION INDICATOR WILL NOT LOCK ONTO THE CORRECT LOCATION ON THE MAP. CAUSE: SOFTWARE ERROR.
LTB00710NAS3
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM72088
ISSUE SQUEAK NOISE WHEN BRAKE PEDAL IS OPERATED. CAUSE BRAKE LIGHT SWITCH / BRAKE PEDAL SHIM INTERACTION. NOTE: NOT ALL VEHICLES WILL BE FITTED WITH BRAKE PEDAL SHIM.
SSM72487
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO RE-INFLATE AND MAINTAIN SERVICE PRESSURES DUE TO LEAKAGE FROM THE TPMS VALVES. ISSUE MAY AFFECT: 15MY AND 16MY RANGE ROVER EVOQUE, DISCOVERY SPORT, RANGE ROVER (ALL NEW), DISCOVERY 4/LR4, RANGE ROVER SPORT VEHICLES. CAUSE: RETAILER TECHNICIANS HAVE OBSERVED TPMS VALVES WHERE THERE IS EVIDENCE OF AIR LOSS OR LEAKAGE FROM THE BASE OF THE VALVE STEM OR THROUGH THE TPMS VALVE CORE .
LTB00780NAS2
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE ACCESSORY DRIVE BELT IDLER PULLEY BEARING.
Q514NAS1
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-40
DESCRIPTION TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
LTB00757NAS4
Technical Bulletin: Loss Of Drive or flashing gear selector LED Inndicator and/or Related Intelligent Stop/Start Issues
LTB00858NAS1
SITUATION: A HIGH-PITCHED 'WHISTLE' NOISE MAY BE EVIDENT FROM THE INSTRUMENT PANEL AREA WHEN THE CLIMATE CONTROL SYSTEM IS IN USE AND ENGINE SPEED IS BETWEEN 2,000 AND 3,000 RPM. CAUSE: THIS MAY BE CAUSED BY A RESONANCE WITHIN CLIMATE CONTROL SYSTEM AIR CONDITIONING (A/C) PIPES.
SSM72509
ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTER AND DTCS P208B-00/P2BAE-00/P2BAF-00 STORED IN THE PCM (POWERTRAIN CONTROL MODULE) CAUSE: AIR IN THE SYSTEM.
LTB00642NAS2
AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM). ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW APPROPRIATE SERVICE INSTRUCTION [A OR B] OUTLINED BELOW. A. INTERMITTENT: UPDATE THE INTEGRATED AUDIO MODULE (IAM) SOFTWARE. B. PERMANENT: REPLACE THE INTEGRATED AUDIO MODULE (IAM).
LTB00847NAS1
SITUATION: THE OIL LEVEL DISPLAY MAY NOT BE ILLUMINATED ON THE INSTRUMENT CLUSTER WHEN THE PORTUGUESE LANGUAGE OPTION IS SELECTED. CAUSE: THIS MAY BE CAUSED BY AN INSTRUMENT CLUSTER SOFTWARE ERROR.
SSM72011
ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE.
SSM72408
ISSUE: POST A SERVICE INTERVAL RESET, ON KEY THROUGH STARTS ONLY, THE SERVICE REQUIRED MESSAGE WILL APPEAR ON THE INSTRUMENT CLUSTER FOR <1 SECOND (WHEN NO SERVICE IS REQUIRED). NO CUSTOMER SYMPTOMS UNTIL A SERVICE RESET HAS BEEN PERFORMED. WHEN AN ACTUAL SERVICE IS REQUIRED THE MESSAGE WILL APPEAR FOR 4 SECONDS AS DESIGN INTENT. CAUSE: DISTANCE TO NEXT SERVICE INITIALISATION VALUE MANAGEMENT BETWEEN ECM AND INSTRUMENT CLUSTER (FIRST 900MS).
SSM72478
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN OF A HARSH GEARSHIFT ENGAGEMENT AFTER SHIFTING FROM PARK TO DRIVE WHEN THE AMBIENT AIR TEMPERATURE IS LOW AND THE ENGINE IDLE SPEED IS ELEVATED. VIN: 731247 ONWARDS. ENGINE: V6 S/C 3.0L PETROL. CAUSE: THE TRANSMISSION SETTING IS NOT OPTIMIZED FOR THE ENGINE SPEED OUTPUT.
LTB00780NAS1
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING.
LTB00835NAS1
SITUATION: AT TEMPERATURES OF 32°F (0°C ) OR BELOW, THERE MAY BE ONLY A 'CLICK' NOISE HEARD WHEN TRYING TO START THE ENGINE AND THE ENGINE WILL NOT START. CAUSE: THIS MAY BE CAUSED BY ICE ON THE SOLENOID CONTACTS.
LTB00676NAS2
SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS MAY BE LOOSE/UNDER TORQUED.
LTB00671NAS5
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE C ODE (DTC ), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT.
LTB00829NAS1
SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
LTB00757NAS3
SITUATION: AFTER AN ECO STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL.
LTB00552NAS2
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00832NAS1
SITUATION: A 'TRANSMISSION FAULT' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER AND THE VEHICLE HAS DEFAULTED TO A FIXED GEAR 'LIMP HOME' OPERATION. UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE (DTC) P0780-93 STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY AN ERROR IN THE TCM SOFTWARE.
LTB00542NAS2
SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.
LTB00767NAS1
SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE.
LTB00798NAS1
SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE.
SSM71870
ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS "NO FAULT FOUND". CAUSE CURRENTLY UNDER ANALYSIS.
SSM43036
ISSUE 10MY ONWARDS RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4 / LR4 CUSTOMERS MAY REPORT HEARING WIND NOISE FROM THE UPPER WINDSCREEN AREA. CAUSE THERE IS A POTENTIAL THAT THE TOP WINDSCREEN SEAL HAS BECOME DISLODGED OVER TIME CAUSING A WINDNOISE
LTB00671NAS4
SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE ONLY, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT.
LTB00805NAS1
SITUATION: AFTER SELECTING REVERSE (R) GEAR, THE TEXT AND GUIDE LINES ON THE TOUCH SCREEN MAY BE DISTORTED OR NOT STABLE. CAUSE: THIS MAY BE CAUSED BY A TOUCH SCREEN SOFTWARE ISSUE.
SSM72330
ISSUE: THE MESSAGE "RADAR SENSOR BLOCKED" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR "RADAR SENSOR BLOCKED" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE: "RADAR SENSOR BLOCKED" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMP POSTS, GUARD RAILS ETC., IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT.
SSM72323
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE WILL ONLY SELF-RECOVER AFTER AN IGNITION CYCLE. CAUSE: CURRENTLY UNDER ANALYSIS.
LTB00319NAS4
SITUATION: THE EXTERIOR A-PILLAR MOLDING MAY BECOME LOOSE. CAUSE: THIS MAY BE CAUSED BY THE MOLDING'S RETAINING CLIPS LOSING TENSION.
LTB00626NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT: THE ALARM IS TRIGGERED FOR NO APPARENT REASON; THE 'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR A MISLOCK SOUND IS EMITTED WHEN LOCKING THE VEHICLE. CAUSE: THESE ISSUES MAY BE CAUSED BY A FAULTY HOOD OPEN SWITCH.
SSM72149
ISSUE: A NEW VCT SOLENOID HAS BEEN FITTED TO A 3.0L AJ126 OR 5.0L AJ133 ENGINE WHICH REQUIRES A LINK HARNESS IN ORDER TO BE INSTALLED ON VEHICLES BUILT WITH THE PRIOR PART. CAUSE: THE VCT SOLENOID DESIGN CHANGED, AND THE ELECTRICAL CONNECTOR ON THE VCT SOLENOID IS A DIFFERENT SIZE.
LTB00540NAS4
SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).
LTB00352NAS6
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
SSM72248
ISSUE: A CUSTOMER MAY REPORT THAT ONE OR MORE OF THE SURROUND CAMERAS ARE INOPERATIVE. CAUSE: POOR CONNECTION AT THE CAMERA MODULE.
SSM 72233
ISSUE THE TAILGATE WILL NOT OPEN FROM THE EXTERIOR TAILGATE SWITCH. CAUSE. THE WIRES TO THE SWITCH HAVE CORRODED AND ARE POSSIBLY BROKEN.
SSM72233
ISSUE THE TAILGATE WILL NOT OPEN FROM THE EXTERIOR TAILGATE SWITCH. CAUSE. THE WIRES TO THE SWITCH HAVE CORRODED AND ARE POSSIBLY BROKEN.
LTB00671NAS3
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P0042, P0043, P0044, P0055, P0061, P0062, P0063, P0142, P0143, P0144, P0147, P0162, P0163, P0164, AND/OR P0167 - RELEVANT TO THE POST-CATALYST HEATED OXYGEN SENSORS - MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT.
LTB00692NAS2
SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES
SSM37861
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
LTB00631NAS3
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS.
SSM72176
ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI. CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE CLAIMED AS PER WARRANTY POLICY.
LTB00759NAS1
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED ALONG WITH DIAGNOSTIC TROUBLE CODE (DTC) P2183-00 BEING STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A DIAGNOSTIC ROUTINE ERROR.
LTB00735NAS1
SITUATION: A 'KNOCK' SOUND FROM THE FRONT SUSPENSION MAY BE EVIDENT WHEN TRAVELING ON UNEVEN ROAD SURFACES OR DURING LOW-SPEED HEAVY BRAKING. CAUSE: THIS MAY BE CAUSED BY EXCESSIVE FRONT SUSPENSION LOWER ARM REAR BUSH SNUBBER MOVEMENT.
SSM65557
ISSUE: SEAT SWITCH PACK RECLINE BUTTON CAP IS DAMAGED OR HAS BROKEN / FALLEN OFF IN SERVICE. (SEE FIG.1) ACTION: REPLACE BY PRESSING ON NEW BUTTON CAP PART NO: LR045801 (SEE FIG.2)
LTB00710NAS2
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM 72195
ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY. IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM72192
ISSUE: REPORTS OF A RUBBING OR CLICKING NOISE EMANATING FROM THE STEERING COLUMN WHEN IT IS ROTATED DUE TO A NOISY CLOCK SPRING. CAUSE: UNDER INVESTIGATION
LTB00744NAS1
SITUATION: A RATTLING/VIBRATING NOISE FROM UNDERNEATH THE VEHICLE WHEN DRIVING ON AN UNEVEN ROAD SURFACE MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY A CRACKED TRANSMISSION HEAT SHIELD MOUNTING BRACKET.
SSM72213
ISSUE: A CUSTOMER MAY REPORT A CYCLIC SQUEAK NOISE THAT APPEARS TO COME FROM THE REAR BRAKES. THIS WILL OCCUR WITHOUT THE BRAKE PEDAL BEING PRESSED AND SETTING OFF FROM STATIONARY / DRIVING AT LOW SPEEDS. CAUSE: THE ACTION OF THE BIAS SPRING WITHIN THE REAR BRAKE SHOE MECHANISM WHEN COMBINED WITH INCORRECT ADJUSTMENT OR WEAR OF THE SYSTEM.
SSM71862
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
SSM-72131
LAND ROVER: INVESTIGATION CONCERNING THE FUNCTIONALITY OF THE SIDE DOOR LATCH, ON SOME VEHICLES. *PE
SSM72131
ISSUE: DOOR LOCK FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: EVOQUE: H021033(15MY), H920134 (PUNE) DISCOVERY 4 A756425 FREELANDER2: H432120, H911856 (PUNE)
LTB00716NAS2
SITUATION: THE ECO STOP/START FUNCTION MAY BE INOPERATIVE AND DIAGNOSTIC TROUBLE CODE (DTC) B1479-73 IS STORED THE GATEWAY MODULE (GWM). CAUSE: THIS MAY BE CAUSED BY POOR DTC LOGGING STRATEGY FOR GATEWAY MODULE B1479 73 DTC.
TB-LTB-00716NAS1
LAND ROVER: DUE TO A POOR DIAGNOSTIC TROUBLE CODE (DTC) LOGGING STRATEGY OF GATEWAY MODULE (GWM), ECO STOP/START FUNCTION IS INOPERATIVE. MODEL 2014-15 RANGE ROVER EVOQUE, LR4. *PE UPDATED 6/26/15. *PE
LTB00716NAS1
SITUATION: THE ECO STOP/START FUNCTION MAY BE INOPERATIVE AND DIAGNOSTIC TROUBLE CODE (DTC) B1479-73 IS STORED THE GATEWAY MODULE (GWM). CAUSE: THIS MAY BE CAUSED BY POOR DTC LOGGING STRATEGY FOR GATEWAY MODULE B1479 73 DTC.
LTB00704NAS1
SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW.
LTB00710NAS1
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM43818
RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS
SSM52757
ISSUE: EXCESSIVE BRAKE PEDAL PRESSURE REQUIRED TO GET THE AUTO TRANSMISSION OUT OF PARK, WARNING LIGHTS ON THE INSTRUMENT PACK WITH ASSOCIATED DTC'S FOR BRAKE LIGHT SWITCH (P0504-27, P0504-62, C1A96-64) OR BRAKES SHOWING SIGNS OF DRAG AND BINDING. CAUSE: INCORRECT BRAKE LIGHT SWITCH SETTING. NOTE: ANALYSIS OF RETURNED BRAKE SWITCHES HAVE SHOWN NO ISSUES WITH THE BRAKE SWITCH ITSELF. DO NOT REPLACE THE SWITCH BEFORE ADJUSTMENT IS CARRIED OUT.
SSM58137
ISSUE: A CUSTOMER MAY REPORT BRAKE SQUEAL FROM THE FRONT OR REAR OF THE VEHICLE SINCE THE ROUTINE REPLACEMENT OF THE BRAKE PADS. VEHICLES WITH STANDARD BRAKES ONLY. CAUSE: BRAKE COMPRESSIBILITY OF THE PAD, WHILST WITHIN SPECIFICATION, MAY BE SLIGHTLY INCOMPATIBLE WITH THE DRIVING STYLE AND VEHICLE USAGE PATTERNS OF A SMALL NUMBER OF CUSTOMERS. WHILTST THERE IS NO IMPACT ON THE EFFICIENCY OF THE BRAKING SYSTEM, IN SOME CIRCUMSTANCES THIS MAY LEAD TO NOISE BECOMING APPARENT.
SSM62857
ISSUE: A REPLACEMENT AJ133 ENGINE HAS BEEN FITTED INTO A VEHICLE. THE ENGINE CRANKS NORMALLY BUT WILL NOT START. CAUSE: THE ENGINE MAY HAVE BEEN FITTED WITH THE WRONG CAMSHAFT TIMING RINGS.
SSM71893
ISSUE: CUSTOMERS REPORT A REPEAT ISSUE OF ENGINE NOISE FROM THE TIMING CHAIN SYSTEM, AFTER THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED. CAUSE: THE TIMING CHAIN WAS NOT AT THE CORRECT TENSION. THIS WAS CAUSED BY THE FULL REPAIR PROCEDURE IN TSB LTB00474 NOT BEING FOLLOWED - A COMPLETE SET OF TIMING CHAIN TENSIONERS AND BLADES WERE NOT FITTED.
LTB00693NAS1
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN.
SSM72117
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics High Pressure fuel pump diagnostics on 3.0L AJ126 and 5.0L AJ133 engines have been updated.
SSM72108
2015 LR4 Instrument Cluster Message Center Display Concern - A customer may state their Terrain optimisation. Display in the Instrument Cluster Message Center does not correctly match the actual terrain mode which has been selected. A customer may state their Terrain Optimisation display in the Instrument Cluster Message Center does not correctly match the actual terrain mode which has been selected. Also the text in the Instrument Cluster Message Center , for the selected terrain mode, does not display correctly., BMP_TR_VEHICLE is displayed instead of the correct corresponding text for the selected terrain mode.
Q395 UPS3814-3BN
CHANGES ARE LIMITED TO THE EXTENSION OF THE EXPIRY DATE. SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014 MODEL YEAR LR4 (L319), RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE TRANSMISSION FILTER MAY BECOME DETACHED FROM THE TRANSMISSION FLUID PAN. THIS COULD RESULT IN HARSH SHIFTING OF THE TRANSMISSION AND A TRANSMISSION FAULT MESSAGE MAYBE DISPLAYED ON THE INSTRUMENT CLUSTER MESSAGE CENTER. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES (SEE SERVICE BULLETIN SGI14-25 FOR SPECIFIC AFFECTED VINS) THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
Q395UPS38143bNAS
Technical Bulletin: Update Prior to Sale: Potential Transmission Filter Detachment from Fluid Pan
SGI14-25.2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS3814-3BNAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM72083
Twin Solenoid(TS) starter motor diagnosis - A significant number of TSS motors have been rekplaced under warranty, when returned to the supplier for analysis many are deemed as No fault found. It is possible during an ECO stop start that the vehicle does not re-start.
SSM72074
Bonnet Latch `Open` Message Land Rover Dealers/Customers may report that the Hood/Bonnet Open Message is illminated in the Instrument Pack even though the Hood/Bonnet is closed.
SSM72071
Discovery 3/4 LR3/4 & Range Rover Sport (LS) Window Regulator Diagnostic`s -
SSM71859
Customers / Dealers may report a concern with the condition of Seat Covers
SSM56457
ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.
Q406NAS1
Technical Bulletin: Service Action: GateWay Module Software Update
SGI14-44
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538), RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES, FITTED WITH A DUAL BATTERY JUNCTION BOX (DBJB) AND AUXILIARY BATTERY ONLY, WHERE THE CHARGE WARNING INDICATOR REMAINS ILLUMINATED BUT THE VEHICLE CONTINUES TO DRIVE AS NORMAL. DIAGNOSTIC TROUBLE CODES (DTC) B1404-13 AND B1479-72 MAY BE STORED IN THE GATEWAY MODULE. THE ISSUE DISAPPEARS AFTER AN IGNITION CYCLE.
SSM72036
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L Jaquar Land Rover and the supplier have inspected 101 warranty claims for Heated Oxygen Sensors (H2S) 23% were fkound to have no defects.
SSM72039
P1707-72 ? 8 Speed Transmission Unable To shift Out Of Park - Roadside assistance reports of Customer being unable to shift the vehicle out of the park position. DTC P1707-72 is found to be stored in the TCM (Transportation Control Modulef)
LTB00661NAS1
SITUATION: ON VEHICLES FITTED WITH THIRD ROW SEATING / 7 SEATS, THE LEFT-HAND AND/OR RIGHT-HAND THIRD ROW SEAT MAY BE DIFFICULT TO OPERATE (DOES NOT FOLD OR 'STICKS' WHEN OPERATING). CAUSE: THIS MAY BE CAUSED BY THE SEAT OPERATING LEVER BEING OUT OF ALIGNMENT.
SSM72033
Land Rover Cool box Switch Illumination - We have received a number of Reports that Land Rovercustomers are reporting that the Censole Fr ont and rear" Cooler box are not operating
SSM72008
V8 5.0L gasoline (AJ133) coolant pipe leak (LR018275) - Low coolant message displayed. A coolant leak is found from the seam on coolant pipe (LR018275)
SSM72030
Steering Column Noise. - A custoimer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. Discovery 4/LR4 (Llr4) and Range Rover Sport (L320) 10 Model year onwards
P050NAS1
Safety Recall: Tire Pressfure Monitoring System TPMS Warning Indicator Illuminated.
SRE14-08
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SRE14-09
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM72026
Guidelines for identifying non-warrantable damage, ICP and Dials - Integrated Control Panel (ICP) damaged and, or sticking rotary dials
SSM72025
Brake Drag or Binding - A customer may complain of brake drag, binding, sticking or excessive heat from the froint brakes, or all brakes. Range Rover Sport and Discovery 4/LR4, 14 and 15 Model Year oinly.
SSM72017
ISSUE L405 RANGE ROVER, L494 RANGE ROVER SPORT AND DISCOVERY 4 CUSTOMERS MAY REPORT THAT THE EXTERIOR LOWER DOOR CLADDING IS COMING ADRIFT/LOOSE OR A GAP IS EVIDENT.THE ATTACHED FILE SHOWS EXAMPLES. CAUSE UNDER INVESTIGATION
LTB00529NAS1
SITUATION: THE TAIL LAMPS MAY EXHIBIT CONDENSATION OR 'MISTING' WHICH WILL NOT EASILY CLEAR. CAUSE: THIS MAY BE CAUSED BY THE DESIGN OF THE TAIL LAMP ASSEMBLY ALLOWING MOISTURE TO SETTLE ON THE INSIDE OF THE LAMP LENS.
SSM71997
ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.
LTB00692NAS1
SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES.
SSM61797
****THIS ISSUE HAS BEEN RESOLVED.**** LTB00587 IS NOW LIVE ON TOPIX CONCERN A CUSTOMER MAY REPORT A MOMENTARY SWITCH OFF OF POWER TO THE HEADLAMPS, INSTRUMENT CLUSTER, AND TOUCH SCREEN ALL AT THE SAME TIME ACCOMPANIED BY A "CLICKING" NOISE SPECIFICALLY FROM THE INTERIOR FUSE BOX LOCATION BY THE GLOVE BOX. ALL SYSTEMS OPERATE NORMALLY THEREAFTER WITHOUT ANY OTHER CUSTOMER SYMPTOMS OR FAULT CODES.
LTB00671NAS2
Technical Bulletin: Engine MIL IlluminatedEngine MIL Illuminated
100-00
LAND ROVER ; RANGE ROVER 2014: BULLETIN INFORMATION REGARDING ANTI-LOCK BRAKE, CLIMATE CONTROL AND PARKING AID CONTROL SOFTWARE UPDATE. *LJ
SSM67637
ISSUE: LAND ROVER ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. LR010723 & LR013934
SSM71959
Bonnet or Tailgate Land / Range Rover Badge Discolouration - Discoloration or peeling of the front or rear Land Rover or Range Roiver badge.
SSM 71815
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD / IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD / IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION.
SSM71870A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71890
ISSUE: A CUSTOMER MAY REPORT THAT THE TRANSMISSION CONTROL SWITCH (ROTARY SELECTOR) INTERMITTENTLY FAILS TO RISE WHEN THE START/ STOP IGNITION BUTTON IS PRESSED OR MAY RISE AND FALL IMMEDIATELY, PARTICULARLY WHERE AMBIENT TEMPERATURES ARE LESS THAN 4 DEGREES C. CAUSE: THE MOTOR WITHIN THE TRANSMISSION SELECTOR ASSEMBLY MAY BE AT THE LOWER END OF THE SPECIFICATION PREVENTING IT FROM RISING WITHIN THE REQUIRED TIME SPAN.
SSM-71947
LAND ROVER: DUE TO A SEAL FAILURE OR LEAKAGE OF OIL OR GREASE, PAST INPUT SHAFT SEAL, WITH NORMAL OPERATION, THERE IS AN ISSUE WITH STEERING OR STEERING GEARS. MODEL LR4 (L319), LR2 (L359), RANGE ROVER SPORT (L320). *PE
SSM71947
ISSUE: WHEN INVESTIGATING A CUSTOMER REPORTED STEERING ISSUE IT IS FOUND THAT THERE IS OIL/FLUID PRESENT AROUND THE STEERING GEAR INPUT SHAFT. CAUSE: OIL OR GREASE LEAK PAST INPUT SHAFT SEAL THROUGH NORMAL USE OR SEAL FAILURE.
LTB00676NAS1
Technical Bulletin: Door Mirror Judders During Powerfold Operation
LTB-00667-NAS-1
LAND ROVER: DUE TO GATEWAY MODULE (GWM) SOFTWARE ISSUE, THE INSTRUMENT CLUSTER AND/OR ECO STOP/START, FAILS TO FUNCTION AND DISPLAYS, INTERMITTENTLY, BATTERY WARNING MESSAGE AND WARNING LAMP. MODEL 2014 LR4 (LA). *PE
LTB00664NAS1
Technical Bulletin: Insufficient Upward Movement of the Electric Steering Column.
LTB00667NAS1
Technical Bulletin: Battery Warning Message Displayed on the Intrument Cluster
SSM59197
ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD
SSM71914
ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.
SSM71901
ISSUE: CUSTOMER COMPLAINT OF NOISE FROM FACIA WHEN TRAVELLING OVER CERTAIN ROAD CONDITIONS. CAUSE: JLR ENGINEERING HAVE FOUND DURING THEIR INVESTIGATIONS THAT THE INSTRUMENT PANEL UPPER SECTION SPEAKER APERTURE BOLT MAY HAVE A RELAXED TORQUE (SEE TOPIX WORKSHOP MANUAL SECTION 76.46.04 FIG. E12471)
LTB00669NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Q384NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SGI14-26
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SGI1426
An issue has been identified on a limited number of 2014 model year Land Rover LR4 (L319) vehicles within the listed VIN range where the Central Junction Box (CJB) connector has incorrect pin assignments. The CJB connector has pin location ?1? wired in error where pin location ?44? should be wired. If a trailer wiring harness is installed, the trailer?s side and outer marker lamps do no illuminate.
Q395 UPS3814-2BN
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Q395UPS3814
Update Prior to Sale: Potential Transmission Filter Detachment from Fluid Pan
SGI14-25
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00665NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71360
Software Update.
SSM71856
ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE.
SSM71867
ISSUE: VEHICLE VIBRATES/JUDDERS WHILST BRAKING.(DECELERATION COULD BE UNDER LIFT OFF/ENGINE BRAKING) CAUSE: DISC THICKNESS VARIATION (DTV) LEVELS ARE OUT OF SPECIFICATION CAUSING REPEATED PUSH BACKS ON THE BRAKE PISTONS/CALLIPERS.
Q384 UPS3114-2BN
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LR4 (L319) VEHICLES WITHIN THE LISTED VIN RANGE WHERE THE CENTRAL JUNCTION BOX (CJB) CONNECTOR HAS INCORRECT PIN ASSIGNMENTS. THE CJB CONNECTOR HAS PIN LOCATION 1 WIRED IN ERROR WHERE PIN LOCATION 44 SHOULD BE WIRED. IF A TRAILER WIRING HARNESS IS INSTALLED, THE TRAILERS SIDE AND OUTER MARKER LAMPS DO NO ILLUMINATE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
Q384-UPS3114
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Q384UPS31142bNAS
Technical Bulletin: Update Prior to Sale: Trailer Harness Central Junction Box Connector Pin Locations
SGI-14-20
LAND ROVER: THE CENTRAL JUNCTION BOX(CJB) ON SOME VEHICLES HAS THE CONNECTOR PIN LOCATION WIRED WHERE PIN LOCATION 44 SHOULD BE WIRED, CAUSING TRAILER'S SIDE AND OUTER MARKER LAMPS, IF WIRING HARNESS IS INSTALLED, NOT TO ILLUMINATE. MODEL 2014 LR4 (L319). *PE
SGI14-20
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER LR4 (L319) VEHICLES WITHIN THE LISTED VIN RANGE WHERE THE CENTRAL JUNCTION BOX (CJB) CONNECTOR HAS INCORRECT PIN ASSIGNMENTS. THE CJB CONNECTOR HAS PIN LOCATION 1 WIRED IN ERROR WHERE PIN LOCATION 44 SHOULD BE WIRED. IF A TRAILER WIRING HARNESS IS INSTALLED, THE TRAILERS SIDE AND OUTER MARKER LAMPS DO NO ILLUMINATE.
LAND ROVER PROD 20140501 Service Bulletin/Repair Instructions LAND ROVER RANGE ROVER EVOQUE 2014 EQUIPMENT TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT. 10101625 20170601 LAND ROVER PROD
TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT.
Product Issues
Product Issues Update
LTB00352NAS5
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
SSM71823
ISSUED MAY 2014: DURING A RECENT MARKET VISIT IT WAS NOTED THAT A SIGNIFICANT NUMBER OF DEALERS HAVE BEEN CARRYING OUT PDIS AND THEN RETURNING THE VEHICLE TO A STORAGE COMPOUND WITHOUT REFITTING THE TRANSIT RELAY OR RETURNING THE VEHICLE TO TRANSIT MODE. TRANSIT MODE / TRANSIT RELAY ARE DESIGNED TO PROTECT THE CUSTOMERS BATTERY UP TO THE POINT OF DELIVERY. ALL VEHICLES IN STORAGE MUST HAVE THE TRANSIT RELAY IN PLACE OR BE IN TRANSIT MODE.
SB-SGI-14-14
LAND ROVER: AN INCORRECT PIN ASSIGNMENT, PIN 1 LOCATION WIRED IN ERROR WHERE PIN 44 LOCATION SHOULD BE WIRED, IN CENTRAL JUNCTION BOX (CJB), CAUSES SIDE AND OUTER MARKER LAMPS NOT TO ILLUMINATE ON TRAILER, IF TRAILER WIRING HARNESS IS INSTALLED. MODEL LR4. *PE
SGI14-14
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER LR4 VEHICLES WITHIN THE LISTED VIN RANGES WHERE THE CENTRAL JUNCTION BOX (CJB) CONNECTOR HAS INCORRECT PIN ASSIGNMENTS. THE CONNECTOR HAS PIN LOCATION 1 WIRED IN ERROR WHERE PIN LOCATION 44 SHOULD BE WIRED. IF A TRAILER WIRING HARNESS IS INSTALLED, THE TRAILERS SIDE AND OUTER MARKER LAMPS DO NO ILLUMINATE.
SSM71815
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION.
Q366 UPS0514-2BN
SITUATION: AN ISSUE HAS BEEN IDENTIFIED WITH CERTAIN 2014 MODEL YEAR LR4, RANGE ROVER SPORT, AND RANGE ROVER VEHICLES WHERE THE CORRECT SPECIFICATION ENGINE OIL (5W-20) HAS BEEN WRONGLY MIXED WITH COLD-CLIMATE ENGINE OIL (0W-30). THIS INCORRECT MIXING MAY RESULT IN EMULSIFICATION OF THE ENGINE OIL, POTENTIALLY LEADING TO PERFORMANCE ISSUES WITH THE ENGINE LUBRICATION SYSTEMS. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
Q366UPS05142bNAS
Technical Bulletin: Update Prior to Sale: Cross Contamination of Engine Oil
SGI14-07.2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS0514-2BNAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13703V166
Land Rover Diagnostics Software Update. Dealer Data Update
DVD13703V167
Land Rover Diagnostics Software Update. Dealer Data Update
LTB00642NAS1
Technical Bulletin: Navigation Defaults To A Regional Location
LTB00643NAS1
Technical Bulletin: Battery Charge Warning Lamp On With DTC B11DB-87 stored Onwards
SSM71658
Gasoline Purge Valve Replacements - Check engine light killuminated. DTC relevant to a purge valve coincern stored in the PCM DTCs below could potentially indicate a concern with the purge valve.
LTB00466NAS2
SITUATION: STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.
LTB00401NAS4
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.
SSM69578
ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE INITIALIZING SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES
SSM71298
ISSUE: THE ENGINE MIL IS ILLUMINATED AND ONE OF THE FOLLOWING DTC'S ARE SET: P2401-00, P2402-00, P2404-29, P2404- 2F, P2405-00, P2406-00, P240A-00, P240B-00, P240C- 00, P2450-00 OR P2451-00 CAUSE: IF NO FAULT IS FOUND ON THE VEHICLE HAVING FOLLOWED THE LATEST DIAGNOSTIC GUIDANCE IN TOPIX, THE CAUSE MAY BE AN INTERNAL DMTL PUMP FAILURE.
SSM71258
ISSUE: FRONT BRAKE CALLIPERS APPEAR TO BE LEAKING BRAKE FLUID. CAUSE: ASSEMBLY GREASE/FLUID IS PRESENT FROM THE MANUFACTURING PROCESS AND GIVES A SIMILAR APPEARANCE TO A BRAKE FLUID LEAK.
SSM71540
ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR OF THE VEHICLE WHILST DRIVING. CAUSE: REAR WHEEL BEARING NOISY OR DIFFICULT TO TURN.
SSM71561
ISSUE: FOLLOWING A RECENT CAMPAIGN A FEW CUSTOMERS HAVE REPORTED THAT THE TRANSMISSION CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION
SSM70878
ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON LAND ROVER / RANGE ROVER VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING.
DVD13702V165
Land Rover Diagnostics Software Update. Dealer Data Update
SGI14-07
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER LR4, RANGE ROVER SPORT AND RANGE ROVER VEHICLES WITHIN THE LISTED VIN RANGES WHERE THE CORRECT SPECIFICATION ENGINE OIL (5W-20) HAS BEEN WRONGLY MIXED WITH COLD-CLIMATE ENGINE OIL (0W-30). THIS INCORRECT MIXING MAY RESULT IN EMULSIFICATION OF THE ENGINE OIL, POTENTIALLY LEADING TO PERFORMANCE ISSUES WITH THE ENGINE LUBRICATION SYSTEMS.
UPS0514-2BNAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM 71258
ISSUE: FRONT BRAKE CALLIPERS APPEAR TO BE LEAKING BRAKE FLUID. CAUSE: ASSEMBLY GREASE/ FLUID IS PRESENT FROM THE MANUFACTURING PROCESS AND GIVES A SIMILAR APPEARANCE TO A BRAKE FLUID LEAK.
SSM71138
ISSUE: WINDOW REGULATORS BEING REPLACED, WHEN TESTED BY THE SUPPLIER THEY ARE FOUND TO BE FULLY FUNCTIONAL AND WITHOUT FAULT. CAUSE: INCORRECT DIAGNOSIS ACTIONS: CONSIDER THE FOLLOWING IN THE FIRST INSTANCE WHEN INVESTIGATING WINDOW REGULATOR CONCERNS AND ITS OPERATION PRIOR TO REPLACING THE REGULATOR OR MOTOR: CUSTOMER MAY REPORT ONE OF THE FOLLOWING ISSUES:- A. WINDOW INOPERATIVE I.E. WILL NOT GO UP/DOWN, GOES UP/DOWN IN STAGES OR WILL NOT OPERATE AT ALL. B. WINDOW BOUNCE BACK OR NOT FULLY CLOSING. C. RATTLE OR NOISE DURING WINDOW OPERATION.
SSM69158
ISSUE: A CUSTOMER MAY REPORT A CONCERN OF NO SOUND FROM THE AUDIO SYSTEM, EVEN WHEN THE VOLUME IS TURNED UP. THE AUDIO/VIDEO BUTTON ON TOUCH-SCREEN HOME PAGE MAY ALSO BE GREYED OUT. CAUSE: ONE OF THE MODULES SITUATED ON THE MOST BUS, SUCH AS AUDIO AMPLIFIER MODULE OR AUDIO CONTROL MODULE, HAVE A SOFTWARE CONFLICT.
Q355NAS1
Technical Bulletin: Transmission Control Switch Fails to Rise
LTB00430NAS3
SITUATION: ON VEHICLES FITTED WITH THE SURROUND CAMERA SYSTEM (NOT VEHICLES FITTED WITH PARKING AID REAR VIEW CAMERA ONLY), THE CAMERA IMAGE MAY BE LOST AND A BLUE SCREEN IS DISPLAYED CAUSE: THIS MAY BE CAUSED BY SIGNAL LOSS THROUGH THE COAX.
SSM70638
TPMS Sensor Not Operating Correctly When New Service Part fitted for furt her information related to TPM sensor identification please see Technical bulletin LTB00611 Tire pleassure Monitoring System Communication Frequency change. From Vin LA696287, L319 LW696287, L494, LG140911 L405 When a new service part TPMS sensor is not functioning immediately after fitment, IE no learning, failure of wheel sensor test, react as if they are stuck in shipping mode. Regardless of any driving cycle the parts will never go tinto the correct working mode.
LTB00712NAS1
SITUATION: THE TOUCH SCREEN (TS), ALSO REFERRED TO AS THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR THE HIGH LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. CAUSE: THE TS MAY BE INCORRECTLY DIAGNOSED AS THE SOURCE OF THE FAULT AND REPLACED IN ERROR.
SSM70778
ISSUE: 14 MODEL YEAR DISCOVERY/ LR4 - DIFFICULTY IN FITTING UNDER BONNET BATTERY BOX LID AT PRE DELIVERY INSPECTION. CAUSE: IF THE BATTERY NEGATIVE TERMINAL CLAMP BOLT IS NOT PARALLEL WITH THE LONGITUDINAL SIDE OF THE BATTERY IT MAY CAUSE DIFFICULTIES WHEN TRYING TO FIT THE BATTERY BOX LID. ADDITIONALLY THE CLAMP ALSO NEEDS TO BE FITTED AS LOW AS POSSIBLE ON THE NEGATIVE TERMINAL TO AID FITMENT.
DVD13605
Land Rover Diagnostics Software Update. Dealer Data Update
LTB00367NAS4
Technical Bulletin: Surround Camera System Coax Harness Overlay Installation
LTB00389NAS3
Technical Bulletin: Squeaks & Rattles Kit Availability
LTB00443NAS1
SITUATION: ADDITIONAL FORCE MAY BE REQUIRED TO OPERATE THE HORN. CAUSE: THIS MAY BE CAUSED BY THE CONTACTS IN THE HORN PAD.
LTB00593NAS1
SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE FRONT EVAPORATOR CORE.
SSM68378
ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.
SSM51797
ISSUE THE OUTER COVER ON THE REMOTE KEY CAN DETACH FROM THE CASING.SEE ATTACHMENT. CAUSE THE ROOT CAUSE WAS FOUND TO BE THAT ANTI RUST OIL RESIDUE REMAINS ON THE SUPPLIER'S TOOLING AT THE START OF A PRODUCTION RUN.
SSM67897
ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE.
SSM60957
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE MESSAGE SMART KEY BATTERY LOW IS DISPLAYED ON THE INSTRUMENT PACK WHEN THE KEY HANDSET REMOTE IS OPERATED. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM63277
ISSUE AIR SUSPENSION FAULT, WARNING LIGHT ON. FAULT CODES STARTING WITH C1A ESPECIALLY C1A36-01 LOGGED. POSSIBILITY THAT ADDITIONAL WARNING LIGHTS MAY BE DISPLAYED AND ADDITIONAL FAULT CODES STORED. CAUSE THE HARNESS HAS BEEN INCORRECTLY ROUTED AND IS PRESSING AGAINST THE WASHER FILLER TUBE CAUSING INSULATION DAMAGE AND A SHORT CIRCUIT/OPEN CIRCUIT
SSM60517
ISSUE: FOLLOWING WARRANTY ANALYSIS OF STEERING RACKS REPORTED TO BE LEAKING, 75% HAVE BEEN IDENTIFIED BEING FAULT FREE, FOLLOWING TESTING. CAUSE: LAND ROVER ENGINEERING HAVE RECENTLY VISITED DEALERSHIPS WHERE A REQUEST HAS BEEN MADE TO REPLACE THE STEERING GEAR FOR AN OIL LEAK IN THE AREA OF THE PINION HOUSING, CASTING, YOKE PLUG OR THE GAITER ADJACENT TO THE PINION HOUSING. FOLLOWING INVESTIGATION THE SOURCE OF THE LEAK PATH WAS IDENTIFIED AS BEING FROM THE SUPPLY AND RETURN HOSE O-RING SEALS. SEE ATTACHED DOCUMENT FOR EXAMPLES.
SSM66617
ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX GR8(110 VOLTS)THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH.
SSM66677
ISSUE: AFTER THE ENGINE COOLANT ON A 5.0L V8 AJ133 ENGINE HAS BEEN PARTIALLY OR FULLY DRAINED AND FILLED, THE CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE.
LTB00493NAS2
Technical Bulletin: Tow Hitch Receiver Does not Latch in the Vehicle Housing
LTB00305NAS3
Technical Bulletin: Audible Boom/Vibration at 2,400-2,800 RPM
LTB00685NAS1
Technical Bulletin: No Drive When Transmission Gear Selected on Cold Start 15 F/ -10 C or Lower
SSM58077
RE-ISSUED FEBRUARY 2014. ISSUE: LAND ROVER ARE CURRENTLY EVALUATING REPORTS WHERE DIAGNOSIS HAS LED TO A CONCERN WITH THE AIR SUSPENSION VALVE BLOCK ON DISCOVERY 4/ RANGE ROVER SPORT 10MY ONWARDS. CAUSE: CURRENTLY UNDER INVESTIGATION.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.