Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
NAS19.07.012
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
LTB00552NAS3
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
LTB00766NAS5
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
SFCC AUG19 Slide
The Check Engine Lamp is illuminated.
SFCC Slide23
The Check Engine Lamp is illuminated.
SFCC-APRIL19-Sli
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
LTB00766NAS4
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SFCC-14MAR19-Sli
The Check Engine Lamp is on and the vehicle is running rough. DTCs vary, may include P2187-00, P2189-00, P013E-00,P014E-00. Fuel trims near limit when engine is at idle speed.
LTB01275NAS1
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0089-64 stored in the Powertrain Control Module (PCM).
LTB00780NAS7
A humming noise may be evident from the engine at idle.
SFCC09AUG18REVLR
The customer may complain of a Check Engine Lamp illuminated.
SFCC_09AUG18_REV
The customer may complain of a Check Engine Lamp illuminated.
LTB00766NAS2
Damage/marking on the surface of the Instrument Cluster (IC) lens.
LTB01149NAS3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
LTB01156NAS2
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
LTB01149NAS2
Hood open' Warning Message Displayed On Instrument Cluster
SFCC Jul12 2018
A customer may complain of a coolant leak from the vehicle.
LTB01207NAS1
A rattle/vibration may be evident from under the vehicle when driving on an uneven surface.
LTB01179NAS1
A click type noise may be heard when opening/closing a front and/or rear door.
LTB00401NAS6
The steering wheel may exhibit a vibration / shimmy while driving.
LTB01156NAS1
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM).
LTB00958NAS3
The Auto Stop/Start system may be inoperative.
LTB00693NAS3
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15°C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
LTB00154NAS4
A 'squeak' noise may be heard from the steering column area when turning the steering wheel.
LTB00510NAS2
The Auto Stop/Start system may be inoperative.
LTB00816NAS2
Multifunction electronic modules.
LTB00584NAS5
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored
LTB00631NAS5
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
SFCC-14SEP17
Presentation from Dealer Shop Foreman Conference Call
LTB01091NAS1
Situation: A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
LTB01058NAS1
SITUATION: The air suspension may not raise/lower with a warning message displayed on the Instrument Cluster (IC). Upon further investigation, Diagnostic Trouble Code (DTC) C1A13-54 may be stored.
LTB00924NAS2
SITUATION: The Alpine roof blinds may not latch in the closed position.
SSM73127
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on LTB00482v7 & LTB00669v2
LTB00780NAS6
SITUATION: A humming noise may be evident from the engine at idle.
LTB00401NAS5
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
SSM72131
Side door latch concern
SSM73158
Customer may receive call from their own phone number
LTB00378NAS4
Transmission oil cooler pipe leak
LTB01013NAS1
Situation: The Satellite Digital Audio Radio Service (SDARS) may experience poor reception or the satellite radio stations drop in and out on a regular basis.
SSM73071
Issue: A number of reports have been received stating the air suspension compressor is noisy. When the returned components are tested they are found to have no faults.
SSM73027
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
LTB00631NAS4
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
LTB00793NAS3
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE CODE (DTC) C1A13-64 MAY BE STORED.
LTB00966NAS1
SITUATION: THE TRANSMISSION CONTROL SWITCH (TCS) GREEN LIGHTS MAY NOT ILLUMINATE WHEN THE SIDE LAMPS OR HEADLAMPS ARE SWITCHED ON. THE RED LIGHTS ON THE TCS OPERATE AS NORMAL.
LTB00780NAS5
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00958NAS2
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
SSM72901
ISSUE: OIL LEAKING BETWEEN THE AUTOMATIC TRANSMISSION AND TRANSFER CASE WHICH IS CURRENTLY BEING MISDIAGNOSED LEADING TO REPEAT REPAIRS, I.E. LEAKS INCORRECTLY BEING IDENTIFIED AS COMING FROM THE REAR TRANSMISSION OIL SEAL OR SUMP.
SSM72876
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
LTB00693NAS2
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY.
LTB00835v3
Click noise from starter motor at freezing temperatures.
LTB00540NAS5
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON.
SSM72853
ISSUE: DIAGNOSTIC TROUBLE CODES (DTCS) STORED IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE RELATING TO AN ERROR STATE WITH A WHEEL SPEED SENSOR ONLY.
LTB00671NAS6
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM).
LTB00757NAS5
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP OR IMMEDIATELY AFTER AN AUTOMATIC ENGINE RESTART (WHEN INTELLIGENT STOP/START IS ACTIVE). THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE. DTC P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]).
SSM72615
ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP START UNAVAILABLE.
LTB00963NAS1
SITUATION: THE CLIMATE CONTROL SYSTEM MAY NOT BE ABLE TO ACHIEVE THE SELECTED TEMPERATURE, FAILING TO MEET THE DESIRED EXPECTATION.
SSM72661
ISSUE: CUSTOMER MAY EXPERIENCE LOSS OF SATELLITE RADIO RECEPTION WITH THE VEHICLE UNDER A CLEAR VIEW OF THE SKY.
LTB00716NAS3
SITUATION: THE ECO STOP/START FUNCTION MAY BE INOPERATIVE AND DIAGNOSTIC TROUBLE CODE (DTC) B1479-73 IS STORED THE GATEWAY MODULE (GWM).
LTB00958NAS1
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
Q514NAS3
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
LTB00378NAS3
SITUATION: THE TRANSMISSION OIL COOLER PIPE(S) MAY EXHIBIT A LEAK.
LTB00780NAS4
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00510NAS1
AUTO START/STOP MAY BE INOPERATIVE
LTB00584NAS4
SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT EXHAUSTIVE) OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02 'SWITCH PACK, GENERAL SIGNAL FAILURE' IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13 'REMOTE CONTROL SWITCH CIRCUIT OPEN' IS STORED IN THE TOUCH SCREEN MEMORY TRANSMISSION PADDLE SWITCHES INOPERATIVE OR INTERMITTENT FUNCTIONALITY CRUISE CONTROL INOPERATIVE
SSM72456
ISSUE: CUSTOMERS MAY REPORT THAT THE POWERFOLD DOOR MIRRORS WILL NOT POWERFOLD OR ARE LOOSE -SEE ATTACHED MOVIE FILE WHICH DEMONSTRATES THE ISSUE.
SSM72738
ISSUE: THE BONNET OPEN WARNING LIGHT IS ON BUT THE BONNET APPEARS CLOSED. THIS CAN CAUSE THE ALARM TO TRIGGER OR THE VEHICLE TO NOT LOCK.
LTB00793NAS2
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE CODE (DTC) C1A13-64 MAY BE STORED.
Q514NAS2
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SGI15-40 (ISSUE
DESCRIPTION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SSM72558
WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE; FK72-19H440 - BE; FK72-19H440 - AF; FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED X FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN.
LTB00780NAS3
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
SSM72675
KEY FOB MATERIAL PEELING FROM REMOTE
LTB00835NAS2
CLICK NOISE FROM STARTER MOTOR AT FREEZING TEMPERATURES
Q561NAS2
WINDSHIELD FINISHERS MAY BECOME LOOSE OR DETACHED
SGI16-07 20160216 Service Bulletin/Repair Instructions LAND ROVER LR4 2016 VISIBILITY:WINDSHIELD WINDSHIELD FINISHERS MAY BECOME LOOSE OR DETACHED 10106141 20170613 SGI16-07
WINDSHIELD FINISHERS MAY BECOME LOOSE OR DETACHED
Q561NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE WINDSHIELD FINISHER MAY BECOME LOOSE AND/OR DETACHED. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
Q562NAS1
TOWING EYE COVER MAY NOT REMAIN IN PLACE
SGI16-06
HEADLAMP WASHERS JETS MAY BECOME LOOSE
SGI16-08
TOWING EYE COVER MAY NOT REMAIN IN PLACE
LTB00817NAS2
HEADLAMP WASHER JETS MAY BE ADRIFT
LTB00883NAS2
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM) CAUSE: THIS MAY BE CAUSED BY A PCM SOFTWARE ISSUE (CPU RESPONSE TIME ERROR DURING VEHICLE SHUTDOWN PROCEDURE).
SSM72575
ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. IN ADDITION THE CURRENT VEHICLE LOCATION INDICATOR WILL NOT LOCK ONTO THE CORRECT LOCATION ON THE MAP. CAUSE: SOFTWARE ERROR.
SSM 72578
ISSUE: CRANKSHAFT/CRANKSHAFT BEARING FAILURE 3.0 TDV6 DIESEL ENGINE. ENGINE MAKES A LOUD RUMBLING/KNOCKING SOUND WHEN RUNNING WHICH WORSENS AS THE ENGINE IS PLACED UNDER LOAD. CAUSE: ROTATION OF MAIN BEARING SHELLS.
LTB00710NAS3
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
LTB00883NAS1
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM) CAUSE: THIS MAY BE CAUSED BY A PCM SOFTWARE ISSUE (CPU RESPONSE TIME ERROR DURING VEHICLE SHUTDOWN PROCEDURE).
SSM72088
ISSUE SQUEAK NOISE WHEN BRAKE PEDAL IS OPERATED. CAUSE BRAKE LIGHT SWITCH / BRAKE PEDAL SHIM INTERACTION. NOTE: NOT ALL VEHICLES WILL BE FITTED WITH BRAKE PEDAL SHIM.
SSM72487
Range Rover vehicles TPMS valve performance - A number of instances have been reported where a loss of pressure in tyres has been observed with associated Tyre Pressure Monitoring System (TKPMS) warning messages. Customers and retailers have been unable to re-
LTB00780NAS2
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE ACCESSORY DRIVE BELT IDLER PULLEY BEARING.
LTB00872NAS1
SITUATION: A 'RATTLE' NOISE MAY BE HEARD FROM THE B-PILLAR AREA. NOTE: AN ALLOWANCE OF $56.35 PER VEHICLE, HAS BEEN ALLOCATED FOR LOCALLY SOURCING PAINT AND MATERIALS; CLAIM USING ZZZ001. CAUSE: THIS MAY BE CAUSED AN INCORRECT SPECIFICATION WITHIN THE B-PILLAR INNER PANELS.
Q514NAS1
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-40
DESCRIPTION TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
LTB00757NAS4
Technical Bulletin: Loss Of Drive or flashing gear selector LED Inndicator and/or Related Intelligent Stop/Start Issues
LTB00855NAS1
SITUATION: A HARSH GEARSHIFT ENGAGEMENT MAY BE EXPERIENCED AFTER SHIFTING FROM PARK (P) TO DRIVE (D) WHEN THE AMBIENT AIR TEMPERATURE IS LOW AND THE ENGINE IDLE SPEED IS ELEVATED. CAUSE: THIS MAY BE CAUSED BY THE TRANSMISSION SETTING NOT BEING OPTIMIZED FOR THE ENGINE SPEED OUTPUT.
LTB00858NAS1
SITUATION: A HIGH-PITCHED 'WHISTLE' NOISE MAY BE EVIDENT FROM THE INSTRUMENT PANEL AREA WHEN THE CLIMATE CONTROL SYSTEM IS IN USE AND ENGINE SPEED IS BETWEEN 2,000 AND 3,000 RPM. CAUSE: THIS MAY BE CAUSED BY A RESONANCE WITHIN CLIMATE CONTROL SYSTEM AIR CONDITIONING (A/C) PIPES.
SSM72509
ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTER AND DTCS P208B-00/P2BAE-00/P2BAF-00 STORED IN THE PCM (POWERTRAIN CONTROL MODULE) CAUSE: AIR IN THE SYSTEM.
LTB00847NAS1
SITUATION: THE OIL LEVEL DISPLAY MAY NOT BE ILLUMINATED ON THE INSTRUMENT CLUSTER WHEN THE PORTUGUESE LANGUAGE OPTION IS SELECTED. CAUSE: THIS MAY BE CAUSED BY AN INSTRUMENT CLUSTER SOFTWARE ERROR.
SSM72011
ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE.
SSM72408
ISSUE: POST A SERVICE INTERVAL RESET, ON KEY THROUGH STARTS ONLY, THE SERVICE REQUIRED MESSAGE WILL APPEAR ON THE INSTRUMENT CLUSTER FOR <1 SECOND (WHEN NO SERVICE IS REQUIRED). NO CUSTOMER SYMPTOMS UNTIL A SERVICE RESET HAS BEEN PERFORMED. WHEN AN ACTUAL SERVICE IS REQUIRED THE MESSAGE WILL APPEAR FOR 4 SECONDS AS DESIGN INTENT. CAUSE: DISTANCE TO NEXT SERVICE INITIALISATION VALUE MANAGEMENT BETWEEN ECM AND INSTRUMENT CLUSTER (FIRST 900MS).
SSM72478
ISSUE: A CUSTOMER MAY EXPRESS A CONCERN OF A HARSH GEARSHIFT ENGAGEMENT AFTER SHIFTING FROM PARK TO DRIVE WHEN THE AMBIENT AIR TEMPERATURE IS LOW AND THE ENGINE IDLE SPEED IS ELEVATED. VIN: 731247 ONWARDS. ENGINE: V6 S/C 3.0L PETROL. CAUSE: THE TRANSMISSION SETTING IS NOT OPTIMIZED FOR THE ENGINE SPEED OUTPUT.
LTB00780NAS1
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING.
LTB00835NAS1
SITUATION: AT TEMPERATURES OF 32°F (0°C ) OR BELOW, THERE MAY BE ONLY A 'CLICK' NOISE HEARD WHEN TRYING TO START THE ENGINE AND THE ENGINE WILL NOT START. CAUSE: THIS MAY BE CAUSED BY ICE ON THE SOLENOID CONTACTS.
LTB00676NAS2
SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS MAY BE LOOSE/UNDER TORQUED.
LTB00816NAS1
SITUATION: AFTER REMOVING A VEHICLE FROM TRANSIT MODE AS PART OF THE PRE-DELIVERY INSPECTION (PDI), CENTRAL DOOR LOCKING (CDL) ISSUES WITH ONE OR MORE DOORS (BUT NOT THE TAILGATE[S]) MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY AN INCORRECT DOOR MODULE CONFIGURATION DURING THE VEHICLE MANUFACTURE.
LTB00671NAS5
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE C ODE (DTC ), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT.
LTB00817NAS1
SITUATION: THE HEADLAMP WASHER JET(S) MAY BE ADRIFT IN THE FRONT BUMPER COVER. CAUSE: THIS MAY BE CAUSED BY THE ADHESIVE NOT BEING TO SPECIFICATION.
LTB00829NAS1
SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
LTB00322NAS4
SITUATION: THE UPPER WINDSHIELD FINISHER MAY BE LOOSE OR A WIND NOISE MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY BODY TOLERANCES IN RELATION TO THE UPPER WINDSHIELD FINISHER PROFILE
LTB00757NAS3
SITUATION: AFTER AN ECO STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL.
LTB00552NAS2
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00793NAS1
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE C ODES (DTC ) C 1A13-64, C 1A36-01, AND/OR C 1A24-67 MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY THE EXHAUST VALVE WITHIN THE AIR SUSPENSION SYSTEM COMPRESSOR 'STICKING' DUE TO MANUFACTURING ISSUES.
LTB00832NAS1
SITUATION: A 'TRANSMISSION FAULT' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER AND THE VEHICLE HAS DEFAULTED TO A FIXED GEAR 'LIMP HOME' OPERATION. UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE (DTC) P0780-93 STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY AN ERROR IN THE TCM SOFTWARE.
Q470NAS2
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538), RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE BLINDSPOT MONITORING CONTROL MODULE (BMCM) MAY EXPERIENCE WATER INGRESS. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN
LTB00542NAS2
SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.
LTB00798NAS1
SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE.
SSM72387
ISSUE: RESIDUE BEING LEFT ON STEERING WHEEL WHEN TRANSPORTATION STEERING WHEEL COVER IS REMOVED. CAUSE: UNDER INVESTIGATION
SSM71870
ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS "NO FAULT FOUND". CAUSE CURRENTLY UNDER ANALYSIS.
SSM43036
ISSUE 10MY ONWARDS RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4 / LR4 CUSTOMERS MAY REPORT HEARING WIND NOISE FROM THE UPPER WINDSCREEN AREA. CAUSE THERE IS A POTENTIAL THAT THE TOP WINDSCREEN SEAL HAS BECOME DISLODGED OVER TIME CAUSING A WINDNOISE
LTB00671NAS4
SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE ONLY, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT.
SSM72330
ISSUE: THE MESSAGE "RADAR SENSOR BLOCKED" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR "RADAR SENSOR BLOCKED" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE: "RADAR SENSOR BLOCKED" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMP POSTS, GUARD RAILS ETC., IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT.
SSM72323
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE WILL ONLY SELF-RECOVER AFTER AN IGNITION CYCLE. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM72030
ISSUE: A CUSTOMER MAY REPORT A NOISE WHEN TURNING THE STEERING WHEEL, WHICH IS CONFIRMED BY THE DEALER AS ORIGINATING FROM THE STEERING COLUMN. DISCOVERY 4/LR4 (L319) AND RANGE ROVER SPORT (L320) ONLY. 10 MODEL YEAR ONWARDS. CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING TO UNDERSTAND ANY SITUATIONS WHERE THE STEERING COLUMN IS THE CAUSE OF NOISE WHEN TURNING.
LTB00626NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT: THE ALARM IS TRIGGERED FOR NO APPARENT REASON; THE 'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR A MISLOCK SOUND IS EMITTED WHEN LOCKING THE VEHICLE. CAUSE: THESE ISSUES MAY BE CAUSED BY A FAULTY HOOD OPEN SWITCH.
Q470 NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538), RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE BLINDSPOT MONITORING CONTROL MODULE (BMCM) MAY EXPERIENCE WATER INGRESS. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI-15-15
LAND ROVER: DUE TO TORQUE SPECIFICATION BEING INCORRECTLY LISTED IN SERVICE INSTRUCTION, THE FRONT SUSPENSION LOWER CONTROL ARM TO KNUCKLE BOLT(S) HAS FAILED, IN CERTAIN VEHICLES. NO MODEL OR YEARS LISTED. *PE
SGI-15-16
LAND ROVER: SOME VEHICLES WILL EXPERIENCE WATER INTRUSION ON BLINDSPOT MONITORING CONTROL MODULE (BMCM). MODEL 2015 LR4, EVOQUE, SPORT, RANGE ROVER. *PE
SGI15-16
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538). RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE BLINDSPOT MONITORING CONTROL MODULE (BMCM) MAY EXPERIENCE WATER INGRESS
TB-Q-470-NAS1
LAND ROVER: SOME VEHICLES ARE EXPERIENCING WATER INGRESS WHERE BLINDSPOT MONITORING CONTROL MODULE (BMCM) IS LOCATED. MODEL 2015 RANGE ROVER, SPORT, EVOQUE, LR4. *PE
Q485NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR LR4 (L319) VEHICLES WHERE THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P2183-00 MAY BE STORED IN THE ENGINE CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A DIAGNOSTIC ROUTINE ERROR.
SGI15-14
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR LR4 (L319) VEHICLES WHERE THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P2183-00 MAY BE STORED IN THE ENGINE CONTROL MODULE.
SSM72149
ISSUE: A NEW VCT SOLENOID HAS BEEN FITTED TO A 3.0L AJ126 OR 5.0L AJ133 ENGINE WHICH REQUIRES A LINK HARNESS IN ORDER TO BE INSTALLED ON VEHICLES BUILT WITH THE PRIOR PART. CAUSE: THE VCT SOLENOID DESIGN CHANGED, AND THE ELECTRICAL CONNECTOR ON THE VCT SOLENOID IS A DIFFERENT SIZE.
LTB00540NAS4
SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).
LTB00352NAS6
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
SSM72248
ISSUE: A CUSTOMER MAY REPORT THAT ONE OR MORE OF THE SURROUND CAMERAS ARE INOPERATIVE. CAUSE: POOR CONNECTION AT THE CAMERA MODULE.
SSM72233
ISSUE THE TAILGATE WILL NOT OPEN FROM THE EXTERIOR TAILGATE SWITCH. CAUSE. THE WIRES TO THE SWITCH HAVE CORRODED AND ARE POSSIBLY BROKEN.
LTB00692NAS2
SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES
SSM37861
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
SSM72176
ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI. CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE CLAIMED AS PER WARRANTY POLICY.
LTB00759NAS1
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED ALONG WITH DIAGNOSTIC TROUBLE CODE (DTC) P2183-00 BEING STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A DIAGNOSTIC ROUTINE ERROR.
LTB00735NAS1
SITUATION: A 'KNOCK' SOUND FROM THE FRONT SUSPENSION MAY BE EVIDENT WHEN TRAVELING ON UNEVEN ROAD SURFACES OR DURING LOW-SPEED HEAVY BRAKING. CAUSE: THIS MAY BE CAUSED BY EXCESSIVE FRONT SUSPENSION LOWER ARM REAR BUSH SNUBBER MOVEMENT.
SSM65557
ISSUE: SEAT SWITCH PACK RECLINE BUTTON CAP IS DAMAGED OR HAS BROKEN / FALLEN OFF IN SERVICE. (SEE FIG.1) ACTION: REPLACE BY PRESSING ON NEW BUTTON CAP PART NO: LR045801 (SEE FIG.2)
SSM72108
CONCERN: A CUSTOMER MAY STATE THEIR TERRAIN OPTIMISATION DISPLAY IN THE INSTRUMENT CLUSTER MESSAGE CENTER DOES NOT CORRECTLY MATCH THE ACTUAL TERRAIN MODE WHICH HAS BEEN SELECTED. ALSO THE TEXT IN THE INSTRUMENT CLUSTER MESSAGE CENTER, FOR THE SELECTED TERRAIN MODE, DOES NOT DISPLAY CORRECTLY. "/BMP_TR_VEHICLE" IS DISPLAYED INSTEAD OF THE CORRECT CORRESPONDING TEXT FOR THE SELECTED TERRAIN MODE
LTB00710NAS2
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM 72195
ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY. IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM72192
ISSUE: REPORTS OF A RUBBING OR CLICKING NOISE EMANATING FROM THE STEERING COLUMN WHEN IT IS ROTATED DUE TO A NOISY CLOCK SPRING. CAUSE: UNDER INVESTIGATION
LTB00744NAS1
SITUATION: A RATTLING/VIBRATING NOISE FROM UNDERNEATH THE VEHICLE WHEN DRIVING ON AN UNEVEN ROAD SURFACE MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY A CRACKED TRANSMISSION HEAT SHIELD MOUNTING BRACKET.
SSM72146
ISSUE: ON L319, DISCOVERY 4 / LR4 SHOULD YOU SEE THE FOLLOWING VARIOUS U-CODES (INCLUDING BUT NOT LIMITED TO) U0415-68 U0421-68 U0416-68 U0241-00 PLEASE FOLLOW THE INSTRUCTIONS BELOW. CAUSE: THE CENTRE CONSOLE COOLER BOX IS REMAINING ACTIVE ONCE THE VEHICLE IGNITION IS SWITCHED OFF. THIS CAUSES BACK EMF AND RAISES DTCS AS IT FAILS TO GAIN INFORMATION FROM OTHER SENSORS.
SSM72213
ISSUE: A CUSTOMER MAY REPORT A CYCLIC SQUEAK NOISE THAT APPEARS TO COME FROM THE REAR BRAKES. THIS WILL OCCUR WITHOUT THE BRAKE PEDAL BEING PRESSED AND SETTING OFF FROM STATIONARY / DRIVING AT LOW SPEEDS. CAUSE: THE ACTION OF THE BIAS SPRING WITHIN THE REAR BRAKE SHOE MECHANISM WHEN COMBINED WITH INCORRECT ADJUSTMENT OR WEAR OF THE SYSTEM.
SSM71862
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
SSM72178
ISSUE: THE MIL IS ILLUMINATED AND P2183-00 IS STORED IN THE PCM, BUT WITH NO DRIVEABILITY CONCERNS RAISED BY THE CUSTOMER. CAUSE: THE P2183-00 CODE IS SET WHEN THE PCM DETECTS A PROBLEM WITH THE TEMPERATURE READING FROM THE 'ENGINE COOLANT TEMPERATURE SENSOR 2 CIRCUIT'. IF THE LONG TERM AVERAGE VALUE IS STUCK (MOVEMENT OF SENSOR VALUE IS NOT AS EXPECTED DURING A MONITORED DRIVE CYCLE), THE CODE WILL SET.
SSM-72131
LAND ROVER: INVESTIGATION CONCERNING THE FUNCTIONALITY OF THE SIDE DOOR LATCH, ON SOME VEHICLES. *PE
SSM72159
ISSUE: THE MIL IS ILLUMINATED AND P2183-00 IS STORED IN THE PCM, BUT WITH NO DRIVEABILITY CONCERNS RAISED BY THE CUSTOMER. CAUSE: THE P2183-00 CODE IS SET WHEN THE PCM DETECTS A PROBLEM WITH THE TEMPERATURE READING FROM 'ENGINE COOLANT TEMPERATURE SENSOR 2 CIRCUIT'. IF THE LONG TERM AVERAGE VALUE IS STUCK (MOVEMENT OF SENSOR VALUE IS NOT AS EXPECTED DURING A MONITORED DRIVE CYCLE), THE CODE WILL SET.
LTB00716NAS2
SITUATION: THE ECO STOP/START FUNCTION MAY BE INOPERATIVE AND DIAGNOSTIC TROUBLE CODE (DTC) B1479-73 IS STORED THE GATEWAY MODULE (GWM). CAUSE: THIS MAY BE CAUSED BY POOR DTC LOGGING STRATEGY FOR GATEWAY MODULE B1479 73 DTC.
TB-LTB-00716NAS1
LAND ROVER: DUE TO A POOR DIAGNOSTIC TROUBLE CODE (DTC) LOGGING STRATEGY OF GATEWAY MODULE (GWM), ECO STOP/START FUNCTION IS INOPERATIVE. MODEL 2014-15 RANGE ROVER EVOQUE, LR4. *PE UPDATED 6/26/15. *PE
SSM72117
ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD.
SSM72143
CONCERN: CUSTOMER COMPLAINS OF MULTIPLE WARNING INDICATORS ILLUMINATED UPON START UP OF THEIR VEHICLE. "AIR SUSPENSION INNACTIVE" AND OR "SPECIAL PROGRAMS OFF" WARNING MESSAGES MAY APPEAR IN THE INSTRUMENT CLUSTER MESSAGE CENTER. SUBSEQUENTLY, THE AIR SUSPENSION / RIDE LEVEL MODULE (RLM IN SDD) FLAGS U0416-68 AND THE ALL TERRAIN CONTROL MODULE (ATCM IN SDD) FLAGS U0415-68.
LTB00716NAS1
SITUATION: THE ECO STOP/START FUNCTION MAY BE INOPERATIVE AND DIAGNOSTIC TROUBLE CODE (DTC) B1479-73 IS STORED THE GATEWAY MODULE (GWM). CAUSE: THIS MAY BE CAUSED BY POOR DTC LOGGING STRATEGY FOR GATEWAY MODULE B1479 73 DTC.
LTB00704NAS1
SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW.
LTB00710NAS1
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM-71893
LAND ROVER: VEHICLE REPAIRED BUT TIMING CHAIN SYSTEM IS STILL MAKING NOISE FROM ENGINE. MODEL LR4/L319, RANGE ROVER/L322, RANGE ROVER SPORT/L320. NO YEARS LISTED. *PE
SSM43818
RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS
SSM52757
ISSUE: EXCESSIVE BRAKE PEDAL PRESSURE REQUIRED TO GET THE AUTO TRANSMISSION OUT OF PARK, WARNING LIGHTS ON THE INSTRUMENT PACK WITH ASSOCIATED DTC'S FOR BRAKE LIGHT SWITCH (P0504-27, P0504-62, C1A96-64) OR BRAKES SHOWING SIGNS OF DRAG AND BINDING. CAUSE: INCORRECT BRAKE LIGHT SWITCH SETTING. NOTE: ANALYSIS OF RETURNED BRAKE SWITCHES HAVE SHOWN NO ISSUES WITH THE BRAKE SWITCH ITSELF. DO NOT REPLACE THE SWITCH BEFORE ADJUSTMENT IS CARRIED OUT.
SSM58137
ISSUE: A CUSTOMER MAY REPORT BRAKE SQUEAL FROM THE FRONT OR REAR OF THE VEHICLE SINCE THE ROUTINE REPLACEMENT OF THE BRAKE PADS. VEHICLES WITH STANDARD BRAKES ONLY. CAUSE: BRAKE COMPRESSIBILITY OF THE PAD, WHILST WITHIN SPECIFICATION, MAY BE SLIGHTLY INCOMPATIBLE WITH THE DRIVING STYLE AND VEHICLE USAGE PATTERNS OF A SMALL NUMBER OF CUSTOMERS. WHILTST THERE IS NO IMPACT ON THE EFFICIENCY OF THE BRAKING SYSTEM, IN SOME CIRCUMSTANCES THIS MAY LEAD TO NOISE BECOMING APPARENT.
SSM62857
ISSUE: A REPLACEMENT AJ133 ENGINE HAS BEEN FITTED INTO A VEHICLE. THE ENGINE CRANKS NORMALLY BUT WILL NOT START. CAUSE: THE ENGINE MAY HAVE BEEN FITTED WITH THE WRONG CAMSHAFT TIMING RINGS.
SSM71893
ISSUE: CUSTOMERS REPORT A REPEAT ISSUE OF ENGINE NOISE FROM THE TIMING CHAIN SYSTEM, AFTER THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED. CAUSE: THE TIMING CHAIN WAS NOT AT THE CORRECT TENSION. THIS WAS CAUSED BY THE FULL REPAIR PROCEDURE IN TSB LTB00474 NOT BEING FOLLOWED - A COMPLETE SET OF TIMING CHAIN TENSIONERS AND BLADES WERE NOT FITTED.
SSM72008
ISSUED MARCH 2015. ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (LR018275). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER.
SSM72083
ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED AS NO FAULT FOUND. IT IS POSSIBLE DURING AN ECO STOP START THAT THE VEHICLE DOES NOT RE-START. CAUSE INCORRECT DIAGNOSIS.
SSM72074
ISSUE: LAND ROVER DEALERS / CUSTOMERS MAY REPORT THAT THE HOOD / BONNET 'OPEN' MESSSAGE IS ILLIMINATED IN THE INSTRUMENT PACK EVEN THOUGH THE HOOD / BONNET IS CLOSED CAUSE: THERE IS A POTENTIAL THAT AN INTERNAL SPRING COULD BECOME DISLODGED
SSM72071
ISSUE: CUSTOMERS / DEALERS MAY REPORT A CONCERN WITH THE OPERATION OF THE FRONT OR REAR WINDOW REGULATORS CAUSE: VARIOUS CONDITIONS THAT CONTRIBUTE TO THE OPERATION OF THE WINDOW REGULATOR NOT OPERATING
SSM71859
ISSUE CUSTOMERS / DEALERS MAY REPORT A CONCERN WITH THE CONDITION OF SEAT COVERS CAUSE LACK OF UNDERSTAND OF LEATHER AS A NATURAL PRODUCT AND THE CONDITIONS IT MAY CAUSE.
SSM56457
ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.
SSM72036
CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S). 23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE IS UNSERVICEABLE
SSM72039
ISSUE: ROADSIDE ASSISTANCE REPORTS OF CUSTOMER BEING UNABLE TO SHIFT THE VEHICLE OUT OF THE PARK POSITION. DTC P1707-72 IS FOUND TO BE STORED IN THE TCM (TRANSMISSION CONTROL MODULE). CAUSE: EPRL (EMERGENCY PARK RELEASE LEVER) NOT LOCKED DOWN FROM PDI.
LTB00661NAS1
SITUATION: ON VEHICLES FITTED WITH THIRD ROW SEATING / 7 SEATS, THE LEFT-HAND AND/OR RIGHT-HAND THIRD ROW SEAT MAY BE DIFFICULT TO OPERATE (DOES NOT FOLD OR 'STICKS' WHEN OPERATING). CAUSE: THIS MAY BE CAUSED BY THE SEAT OPERATING LEVER BEING OUT OF ALIGNMENT.
SSM72033
ISSUE WE HAVE RECEIVED A NUMBER OF REPORTS THAT LAND ROVER CUSTOMERS ARE REPORTING THAT THE CENTRE CONSOLE FRONT AND REAR* COOLER BOX ARE NOT OPERATING CAUSE CUSTOMER PERCEPTION
SSM72026
ISSUE: INTEGRATED CONTROL PANEL (ICP) DAMAGED AND, OR STICKING ROTARY DIALS CAUSE: INCORRECT STOWAGE OF OBJECTS, LOADS AND MATERIALS ACROSS THE VEHICLE INTERIOR THAT HAVE MADE CONTACT WITH THE ICP AND OR ROTARY DIALS.
SSM72025
ISSUE: A CUSTOMER MAY COMPLAIN OF BRAKE DRAG, BINDING, STICKING OR EXCESSIVE HEAT FROM THE FRONT BRAKES, OR ALL BRAKES. RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4/LR4. 14 AND 15 MODEL YEAR ONLY. CAUSE: CURRENTLY UNDER INVESTIGATION
SSM72017
ISSUE L405 RANGE ROVER, L494 RANGE ROVER SPORT AND DISCOVERY 4 CUSTOMERS MAY REPORT THAT THE EXTERIOR LOWER DOOR CLADDING IS COMING ADRIFT/LOOSE OR A GAP IS EVIDENT.THE ATTACHED FILE SHOWS EXAMPLES. CAUSE UNDER INVESTIGATION
SSM71997
ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.
LTB00692NAS1
SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES.
SSM61797
****THIS ISSUE HAS BEEN RESOLVED.**** LTB00587 IS NOW LIVE ON TOPIX CONCERN A CUSTOMER MAY REPORT A MOMENTARY SWITCH OFF OF POWER TO THE HEADLAMPS, INSTRUMENT CLUSTER, AND TOUCH SCREEN ALL AT THE SAME TIME ACCOMPANIED BY A "CLICKING" NOISE SPECIFICALLY FROM THE INTERIOR FUSE BOX LOCATION BY THE GLOVE BOX. ALL SYSTEMS OPERATE NORMALLY THEREAFTER WITHOUT ANY OTHER CUSTOMER SYMPTOMS OR FAULT CODES.
LTB00676NAS1
Technical Bulletin: Door Mirror Judders During Powerfold Operation
SSM59197
ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD
SSM71914
ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.
SSM71901
ISSUE: CUSTOMER COMPLAINT OF NOISE FROM FACIA WHEN TRAVELLING OVER CERTAIN ROAD CONDITIONS. CAUSE: JLR ENGINEERING HAVE FOUND DURING THEIR INVESTIGATIONS THAT THE INSTRUMENT PANEL UPPER SECTION SPEAKER APERTURE BOLT MAY HAVE A RELAXED TORQUE (SEE TOPIX WORKSHOP MANUAL SECTION 76.46.04 FIG. E12471)
LTB00665NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71867
Vehicle vibrates/judders whilst braking.
SSM71360
Software Update.
LTB00643NAS1
Technical Bulletin: Battery Charge Warning Lamp On With DTC B11DB-87 stored Onwards
SSM69578
ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE INITIALIZING SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES
LTB00712NAS1
SITUATION: THE TOUCH SCREEN (TS), ALSO REFERRED TO AS THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR THE HIGH LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. CAUSE: THE TS MAY BE INCORRECTLY DIAGNOSED AS THE SOURCE OF THE FAULT AND REPLACED IN ERROR.
LTB00367NAS4
Technical Bulletin: Surround Camera System Coax Harness Overlay Installation
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Technical Bulletin: Squeaks & Rattles Kit Availability
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.