Vehicle report

2014 LAND ROVER RANGE ROVER EVOQUE

Compare every LAND ROVER RANGE ROVER EVOQUE yearNHTSA and EPA records

Service bulletins

440 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SSM76411 - 10MAR26

Other

Smart Key Deactivated message on instrument cluster and unable to start their vehicle

TUCC_FEB2026_22

Other

GTDI BRAZED TURBOCHARGER CRACK EXTENDED WARRANTY

D085 - 02FEB26

Service Bulletin/Repair Instructions

GTDI Brazed Turbocharger Crack Extended Warranty

NAS25.05.005 - 19MAY25

Other

Turbocharger Class Action Preliminary Settlement

TUCC_APR2025_18

Other

Leaking windshield that caused the water ingress on the electrical component.

SFCC_MAR2025_17

Other

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.

SFCC_MAR2025_18

Other

There have been several FRED submissions for a customer allegation of a brake noise concern.

SFCC_MAR2025_20

Other

There have been several FRED submissions for a customer allegation of brake judder/vibration.

SSM76166

Other

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

SFCC_SEP2024_52

Other

A customer may report that the windshield wipers stop up on the windshield when turned off.

NAS23.12.001

Service Bulletin/Repair Instructions

Potential manufacturing issue with AJ126 engines.

SFCC_SEP2023_45

Service Bulletin/Repair Instructions

The wiper blades streak, smear, judder or squeak during operation

SSM76039

Service Bulletin/Repair Instructions

Vehicle Will Not Charge

SFCC_JUN2023_46

Service Bulletin/Repair Instructions

A customer may report that the front or rear door latch does not operate as expected.

SSM76009

Service Bulletin/Repair Instructions

A customer may report that the front or rear door latch does not operate as expected.

LTB01090NAS2

Service Bulletin/Repair Instructions

THE LIGHTING CONTROL SWITCH AND/OR THE WIPER CONTROL SWITCH MAY NOT OPERATE OR OPERATES INTERMITTENTLY.

SSM75619

Service Bulletin/Repair Instructions

Seat mounted seat switches - Seats not moving

SSM75620

Service Bulletin/Repair Instructions

Seat mounted seat switches - Seats not moving

SFCC_OCT2021_31

Service Bulletin/Repair Instructions

Timing chain replacement VVT Service Part Incorrectly Boxed

SFCC_OCT2021_42

Service Bulletin/Repair Instructions

Seat Recliner Motor Inoperative

SFCC_OCT2021_43

Service Bulletin/Repair Instructions

Seat Power Fore/Aft Motor Inoperative

SFCC_OCT2021_44

Service Bulletin/Repair Instructions

Seat Power Height Adjustment Motor Inoperative

LTB00552NAS3

Service Bulletin/Repair Instructions

RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED

SSM75237ATT

Service Bulletin/Repair Instructions

Rear bodyside lamps are cracked/broken around the edge of the lens.

LTB00766NAS5

Service Bulletin/Repair Instructions

Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.

SFCC_SEP2020_25

Service Bulletin/Repair Instructions

The Check Engine Lamp is illuminated.

SFCC_JUN2020_19

Service Bulletin/Repair Instructions

The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle.

SFCC_MAY2020_27

Service Bulletin/Repair Instructions

The engine idle is surging following a previous repair.

SFCC_APR20_PG21

Service Bulletin/Repair Instructions

The engine idle is surging following a previous repair.

SSM74786

Service Bulletin/Repair Instructions

When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.

SFCC_MAR12_7

Service Bulletin/Repair Instructions

9HP TRANSMISSION - EXTENDED WARRANTY PROGRAM

NAS20.03.002

Service Bulletin/Repair Instructions

9HP Transmission Extended Warranty - USA

JLRTB02016NAS1

Service Bulletin/Repair Instructions

The front tow eye cover is visually adrift from the upper retaining clips.

SSM74599

Service Bulletin/Repair Instructions

Inconsistent Bluetooth connectivity for customers following an Android or Apple operating software (OS) update.

SSM74591

Service Bulletin/Repair Instructions

Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.

SFCC_OCT19_28

Service Bulletin/Repair Instructions

Intermittent Bluetooth connection on Android equipped device with software 9.0

SSM74568

Service Bulletin/Repair Instructions

EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.

SSM74568Att

Service Bulletin/Repair Instructions

SSM74569

Service Bulletin/Repair Instructions

Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.

SSM74569Att

Service Bulletin/Repair Instructions

Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle.

SSM74446

Service Bulletin/Repair Instructions

Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.

SFCC_SEP19_Slide

Service Bulletin/Repair Instructions

Intermittent Bluetooth connection on Android equipped device with software 9.0.

SFCC AUG19 Slide

Service Bulletin/Repair Instructions

Intermittent Bluetooth connection on Android equipped device with software 9.0

SSM74491

Service Bulletin/Repair Instructions

Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

SSM74491Attachme

Service Bulletin/Repair Instructions

SFCC Slide27

Service Bulletin/Repair Instructions

Intermittent Bluetooth connection on Android equipped device with software 9.0

SFCC_JUN19_Slide

Service Bulletin/Repair Instructions

Intermittent Bluetooth connection on Android equipped device with software 9.0

LTB01030NAS5

Service Bulletin/Repair Instructions

A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.

SFCC_MAY19_Slide

Service Bulletin/Repair Instructions

The check engine lamp is on.

SSM74404

Service Bulletin/Repair Instructions

Degradation of the primary catalytic converter. The DTC P0420-00 stored in the PCM indicates the primary catalyst is not operating at an optimal level.

SFCC-APRIL19-Sli

Service Bulletin/Repair Instructions

The vehicle will not start. The Check Engine Light is on, there is noise from the engine.

LTB00766NAS4

Service Bulletin/Repair Instructions

Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.

SFCC-14MAR19-Sli

Service Bulletin/Repair Instructions

The vehicle will not start. The Check Engine Light is on, there is noise from the engine.

SSM74326

Service Bulletin/Repair Instructions

The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance message may also be reported.

SSM74326Attachme

Service Bulletin/Repair Instructions

The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance message may also be reported.

SSM74300

Service Bulletin/Repair Instructions

Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)

SSM73872

Service Bulletin/Repair Instructions

When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.

SSM74310

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.

SSM74310Attachme

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.

SSM74283

Service Bulletin/Repair Instructions

Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)

SSM74303

Service Bulletin/Repair Instructions

After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work

SFCC-Slide16

Service Bulletin/Repair Instructions

The Check Engine Lamp is on.

SFCC-Slide19

Service Bulletin/Repair Instructions

The vehicle will not start. The Check Engine Light is on, there is noise from the engine.

SFCC-Slide39

Service Bulletin/Repair Instructions

Customers may report the removable recovery panel is loose incorrectly aligned.

SSM74284

Service Bulletin/Repair Instructions

Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.

SSM74264

Service Bulletin/Repair Instructions

Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.

SSM74161

Service Bulletin/Repair Instructions

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).

SSM74259

Service Bulletin/Repair Instructions

After replacement of the Restraints Control Module (RCM) the DTC B0002-13 (Driver's Front Airbag stage 2 - open circuit) is stored within the RCM.

SSM74249

Service Bulletin/Repair Instructions

When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the user may notice that PATHFINDER does not respond even though the ?Replace ECU? button has been selected.

SFCC10JAN19Slide

Service Bulletin/Repair Instructions

The Check Engine Lamp is on.

SSM74176

Service Bulletin/Repair Instructions

A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.

SSM74161Attachme

Service Bulletin/Repair Instructions

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

SSM74141

Service Bulletin/Repair Instructions

Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle.

SSM74141Attachme

Service Bulletin/Repair Instructions

Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle.

SSM74140

Service Bulletin/Repair Instructions

A customer may report oil leaking from the front of the vehicle, the issue may also be detected during routine servicing or inspections. Upon further investigation oil is found to be leaking from the interface of the PTU and the automatic transmission.

SSM74043

Service Bulletin/Repair Instructions

Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

SSM74093

Service Bulletin/Repair Instructions

The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

LTB01173NAS1

Service Bulletin/Repair Instructions

A 'creak' or 'squeak' noise may be evident from the rear of the vehicle, more noticeable on uneven road surfaces and during cold ambient temperatures.

SSM74069

Service Bulletin/Repair Instructions

Customers are reporting poor air conditioning performance which retailers are subsequently diagnosing as due to a faulty air conditioning compressor.

LTB01101NAS4

Service Bulletin/Repair Instructions

One or more of the following may be evident: ? Engine has restricted performance; ? Engine runs rough; ? Engine exhibits poor starting; and/or ? Engine MIL (Malfunction Indicator Lamp) illuminated with DTC (Diagnostic Trouble Code) P0300, P0301, P0302, P0303, P0304, and/or P1315 stored in the Powertrain Control Module (PCM).

SSM740391

Service Bulletin/Repair Instructions

RFA cannot communicate with SDD when programming as new

SSM74039

Service Bulletin/Repair Instructions

Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards

SSM74047

Service Bulletin/Repair Instructions

Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis.

SSM74067

Service Bulletin/Repair Instructions

Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.

SSM73959.2

Service Bulletin/Repair Instructions

Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

LTB01030NAS4

Service Bulletin/Repair Instructions

A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.

SSM73305

Service Bulletin/Repair Instructions

Issue: Ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.

LTB00766NAS2

Service Bulletin/Repair Instructions

Damage/marking on the surface of the Instrument Cluster (IC) lens.

LTB01149NAS3

Service Bulletin/Repair Instructions

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

LTB01068NAS2

Service Bulletin/Repair Instructions

The air blowing through the A-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.

SSM73959

Service Bulletin/Repair Instructions

Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

LTB01133NAS1

Service Bulletin/Repair Instructions

During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.

SSM74001

Service Bulletin/Repair Instructions

ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180

LTB01101NAS3

Service Bulletin/Repair Instructions

SSM72703

Service Bulletin/Repair Instructions

Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult to open/close. Contact between the tailgate and other panels resulting in paint rub. Damaged tailgate latch cover and/or striker.

SSM72703 Attachm

Service Bulletin/Repair Instructions

LTB01149NAS2

Service Bulletin/Repair Instructions

Hood open' Warning Message Displayed On Instrument Cluster

SSM73928

Service Bulletin/Repair Instructions

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

SSM73928 Attachm

Service Bulletin/Repair Instructions

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

SSM73939

Service Bulletin/Repair Instructions

Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.

SSM73947

Service Bulletin/Repair Instructions

Issue: The customer reports a MIL and P144C-00 is observed in the PCM.

SSM72456

Service Bulletin/Repair Instructions

Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue.

SSM73927

Service Bulletin/Repair Instructions

Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.

SSM70798

Service Bulletin/Repair Instructions

Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.

SSM72759

Service Bulletin/Repair Instructions

Issue: Side doors are being replaced in Service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.

SSM72911

Service Bulletin/Repair Instructions

Issue: Range Rover Evoque tailgate latch covers are damaged for various reasons.

SSM72911 Attachm

Service Bulletin/Repair Instructions

Issue: Range Rover Evoque tailgate latch covers are damaged for various reasons.

SSM72937

Service Bulletin/Repair Instructions

Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating. They may also report an error message "Top is not locked, less than 50km/h drive". This error has been observed during static position and whilst moving.

SSM73369

Service Bulletin/Repair Instructions

Issue: Exterior rear view mirrors are being replaced unnecessarily.

SSM73548

Service Bulletin/Repair Instructions

Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.

SSM73920

Service Bulletin/Repair Instructions

Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.

LTB01060NAS2

Service Bulletin/Repair Instructions

One or more power windows may be inoperative.

SSM73619

Service Bulletin/Repair Instructions

Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).

LTB00916NAS5

Service Bulletin/Repair Instructions

A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated and Diagnostic Trouble Code (DTC) P0016, P0017, P0026, or P0341 may be stored in the Powertrain Control Module (PCM).

SSM71847

Service Bulletin/Repair Instructions

Issue: A small volume of 14 model year (MY), 15MY Evoque (L538) and 15MY Discovery Sport (L550) vehicles are flagging the following TCM DTC codes during SDD DTC read (which are all related to 9HP48 automatic transmission). P07D4-07, P2704-07, P07E7-07

SSM72011

Service Bulletin/Repair Instructions

Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.

SSM72570

Service Bulletin/Repair Instructions

Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. In addition a clicking noise may be heard from the Rear Junction Box when the ignition is switched on.

SSM72738

Service Bulletin/Repair Instructions

Issue: The bonnet open warning light is on but the bonnet appears closed. This can cause the alarm to trigger or the vehicle to not lock.

SSM72774

Service Bulletin/Repair Instructions

Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle.

SSM72852

Service Bulletin/Repair Instructions

Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.

SSM72929

Service Bulletin/Repair Instructions

Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.

SSM73065

Service Bulletin/Repair Instructions

Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and around the Transmission internal differential right output half shaft.

SSM73291

Service Bulletin/Repair Instructions

Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission control module DTC?s P2545-86 and/or P2546-86 codes during SDD DTC read or on customer concern. Should there be any other transmission related fault codes stored in the TCM these other codes should be investigated and resolved before proceeding with this instruction.

SSM73458

Service Bulletin/Repair Instructions

Issue: Customers are reporting a door rattle from one or more doors.

SSM72636

Service Bulletin/Repair Instructions

Issue: Any issue affecting the operation of Climate Control Seats. For example: Seat heating or cooling inoperative, Intermittent operation, Noisy operation, Poor heating or cooling efficiency, Heating or cooling operation slow.

SSM72964

Service Bulletin/Repair Instructions

Issue: The customer may express the concern that the carpet in one or both of the front passenger footwells is wet.

SSM73349

Service Bulletin/Repair Instructions

Issue: It may be found that the rear window washer jets have no function, despite proper operation of the windshield washer pump and fluid being present in the reservoir.

SSM73799

Service Bulletin/Repair Instructions

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

LTB01086NAS3

Service Bulletin/Repair Instructions

The keyless entry system lock function may not operate or operates intermittently.

LTB01101NAS2

Service Bulletin/Repair Instructions

One or more of the following may be evident: ? Engine has restricted performance; ? Engine runs rough; ? Engine exhibits poor starting; and/or ? Engine Malfunction Indicator Lamp (MIL) illuminated with Diagnostic Trouble Codes (DTC) P0300, P0301, P0302, P0303, P0304, and/or P1315 stored in the Powertrain Control Module (PCM).

SSM72543

Service Bulletin/Repair Instructions

Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.

SSM73859

Service Bulletin/Repair Instructions

Issue: Retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased.

SSM73849

Service Bulletin/Repair Instructions

Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM

SSM73845

Service Bulletin/Repair Instructions

In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.

LTB01186NAS1

Service Bulletin/Repair Instructions

The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and/or the engine may be running poorly or exhibiting instability. Upon further diagnosis, the Technician may find Diagnostic Trouble Code (DTC) P2282-00 stored in the Powertrain Control Module (PCM).

SSM73823

Service Bulletin/Repair Instructions

Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

LTB00401NAS6

Service Bulletin/Repair Instructions

The steering wheel may exhibit a vibration / shimmy while driving.

SSM73792

Service Bulletin/Repair Instructions

Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.

SSM73815

Service Bulletin/Repair Instructions

Issue: Customer reports that, intermittently, the vehicle will not crank.

LTB01086NAS2

Service Bulletin/Repair Instructions

The keyless entry system lock function may not operate or operates intermittently.

LTB01135NAS1

Service Bulletin/Repair Instructions

The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.

LTB00766NAS1

Service Bulletin/Repair Instructions

Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens

SSM73629

Service Bulletin/Repair Instructions

Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).

LTB01149NAS1

Service Bulletin/Repair Instructions

A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

SSM73150

Service Bulletin/Repair Instructions

Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.

SSM73150 Attachm

Service Bulletin/Repair Instructions

SSM73678

Service Bulletin/Repair Instructions

Issue: Unexpected noise from Head-Up Display (HUD)

LTB01101NAS1

Service Bulletin/Repair Instructions

LTB01142NAS1

Service Bulletin/Repair Instructions

The rear left and/or right door window(s) may not close and/or the window(s) appear to be dislodged/jammed.

SSM73151

Service Bulletin/Repair Instructions

Issue: The customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. The areas around the stitching and spokes, or the lower half of the steering wheel, may appear cooler than the rest of the wheel. The heated steering wheel is otherwise operating correctly, and no DTCs are stored.

SSM73635_11_30_2

Service Bulletin/Repair Instructions

Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate

SA17TE-07 ISSUE

Service Bulletin/Repair Instructions

This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635

SSM73202

Service Bulletin/Repair Instructions

Issue: The customer may express the concern that water is visible within the cabin, leaking within the front footwells of the vehicle.

SSM73487

Service Bulletin/Repair Instructions

The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can break on removal, leaving it loose when refitted and likely to become adrift (see attachment).

LTB00738NAS4

Service Bulletin/Repair Instructions

The front bumper cover may crack where it meets the front fender.

LTB00823NAS2

Service Bulletin/Repair Instructions

A ' creak' noise from the front suspension stabilizer bar bushing(s) may be evident at lower ambient temperatures.

SSM73635_11_23_2

Service Bulletin/Repair Instructions

Unable to activate telematics at PDI

SSM73640

Service Bulletin/Repair Instructions

Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving over speed bumps or uneven road surfaces. Technicians have resolved the complaints by replacing front or rear anti-roll bar (ARB) bushes. Investigations into returned components by both JLR and component suppliers have not been able to identify causal factors for the original complaint.

SSM73647

Service Bulletin/Repair Instructions

Issue: Customers are having windscreen wipers replaced

LTB00955NAS3

Service Bulletin/Repair Instructions

The Air Conditioning (A/C) system may exhibit poor performance.

SSM73641

Service Bulletin/Repair Instructions

Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx.

LTB00510NAS2

Service Bulletin/Repair Instructions

The Auto Stop/Start system may be inoperative.

LTB01093NAS2

Service Bulletin/Repair Instructions

Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.

LTB01111NAS1

Service Bulletin/Repair Instructions

The stainless steel exhaust finishers may be corroded/discolored.

SSM73521

Service Bulletin/Repair Instructions

When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.

LTB01090NAS1

Service Bulletin/Repair Instructions

Steering column multifunction switch.

SFCC-14SEP17

Service Bulletin/Repair Instructions

Presentation from Dealer Shop Foreman Conference Call

Q500NAS1

Service Bulletin/Repair Instructions

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) AND 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) WHERE AN IRREGULAR GEAR CHANGE OCCURS OR NEUTRAL IS SELECTED. ADDITIONALLY, DIAGNOSTIC TROUBLE CODE (DTC) P1758-62 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.

SSM72838

Service Bulletin/Repair Instructions

ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE VARIANT CONFIGURATION LEARN PROCEDURE DURING THE SOFTWARE UPDATE.

SSM73296

Service Bulletin/Repair Instructions

DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED

SSM73279

Service Bulletin/Repair Instructions

RATTLE OR TIZZ FROM WITHIN THE INTERIOR OF THE VEHICLE

SSM72659

Service Bulletin/Repair Instructions

AUDIBLE NOISE FROM THE FRONT OR REAR CORNERS OF THE VEHICLE

LTB00696NAS5

Service Bulletin/Repair Instructions

SITUATION: THE FRONT OVERHEAD CONSOLE SUNGLASSES HOLDER MAY NOT OPEN/CLOSE.

SSM72849

Service Bulletin/Repair Instructions

ISSUE ELECTRONIC TOLL TAGS MAY NOT BE READ CORRECTLY BY TOLL READERS ON VEHICLES WITH SOLAR ATTENUATING (IRR) GLASS. CAUSE. THIS MAY BE CAUSED BY NOT POSITIONING THE ELECTRONIC TOLL TAG PROPERLY IN THE INFRARED RADIATION REFLECTIVE (IRR) LAYER CUT OUT ON THE WINDSHIELD. .

SSM72946

Service Bulletin/Repair Instructions

CONCERN: DISCOVERY SPORT (LC) 2015 & 2016MY & RANGE ROVER EVOQUE (LV) 2014MY ONWARDS FITTED WITH 9HP48 9-SPEED AUTOMATIC TRANSMISSION: RETAILERS REPORTING THESE VEHICLES ARE FLAGGING THE FOLLOWING (TCM) TRANSMISSION CONTROL MODULE DTCS P2545-86 AND/OR P2546-86 CODES DURING SDD DTC READ OR ON CUSTOMER CONCERN. SHOULD THERE BE OTHER TRANSMISSION RELATED FAULT CODES IN ADDITION THESE OTHER CODES SHOULD BE INVESTIGATED AND RESOLVED BEFORE PROCEEDING WITH THIS INSTRUCTION. ISSUE: TRANSMISSION CONTROL MODULE (TCMS) ARE BEEN REPLACED UNDER WARRANTY AND ON INVESTIGATION ON RETURNED PARTS HAVE FOUND WITH NO FAULT FOUND.

SSM72940

Service Bulletin/Repair Instructions

ISSUE: CUSTOMERS MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (I.E. -40 DEGREES).

LTB00977NAS1

Service Bulletin/Repair Instructions

SITUATION: THE REAR DOOR INTERIOR TRIM PANEL(S) MAY APPEAR LOOSE AND/OR MAY BE TRAPPED IN THE REAR DOOR APERTURE SECONDARY SEAL.

LTB00986NAS1

Service Bulletin/Repair Instructions

SITUATION: A 'TRANSMISSION FAULT' MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER.

LTB00738NAS3

Service Bulletin/Repair Instructions

SITUATION: THE FRONT BUMPER COVER MAY CRACK WHERE IT MEETS THE FRONT FENDER.

SSM72905

Service Bulletin/Repair Instructions

ISSUE: LOW COOLANT WARNING ILLUMINATED IN INSTRUMENT CLUSTER (IC)

LTB00902NAS4

Service Bulletin/Repair Instructions

SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096-00 OR P2097-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM).

LTB00953NAS2

Service Bulletin/Repair Instructions

SITUATION: INTERMITTENTLY WITH THE VEHICLE STATIONARY DURING AN AUTO STOP/START EVENT, THE VEHICLE MAY COMPLETELY SHUT DOWN, PARTICULARLY IF THE DRIVER HAS MOVED THE TRANSMISSION CONTROL SWITCH (TCS) TO NEUTRAL (N). IN THESE INSTANCES, A NEW IGNITION CYCLE MUST BE PERFORMED TO RESTART THE ENGINE. UPON ENGINE RESTART, A 'TRANSMISSION FAULT' MESSAGE ON THE INSTRUMENT CLUSTER (IC) MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER COMBINED WITH EITHER AN INABILITY TO PULL AWAY OR FAILURE TO ENGAGE GEAR.

Q511NAS3

Service Bulletin/Repair Instructions

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE.

SSM72876

Service Bulletin/Repair Instructions

ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

SSM72877

Service Bulletin/Repair Instructions

ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY CONTROL MODULE (BCM). THE CCF LOADED INTO THE BCM CONTAINS FOUR CRITICAL MISMATCHES RELATED TO THE CCF ASSEMBLIES FOR DIFFERENT MODULES.

SSM72874

Service Bulletin/Repair Instructions

ISSUE: RETAILERS ARE REPLACING FRONT WINDSCREEN WIPER MOTORS DUE TO PARK POSITION CONCERNS.

LTB00955NAS2

Service Bulletin/Repair Instructions

SITUATION: THE AIR CONDITIONING (A/C) SYSTEM MAY EXHIBIT POOR PERFORMANCE.

LTB00953NAS1

Service Bulletin/Repair Instructions

SITUATION: INTERMITTENTLY WITH THE VEHICLE STATIONARY DURING AN ENGINE START/STOP EVENT, THE VEHICLE MAY DISPLAY A 'TRANSMISSION FAULT' MESSAGE IN THE INSTRUMENT CLUSTER (IC) COMBINED WITH A FAILURE TO ENGAGE A GEAR RESULTING IN LOSS OF ACCELERATION.

SSM71278

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.

LTB00540NAS5

Service Bulletin/Repair Instructions

SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON.

SSM72615

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP START UNAVAILABLE.

LTB00746NAS4

Service Bulletin/Repair Instructions

SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.

LTB00746NAS3

Service Bulletin/Repair Instructions

SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.

SSM72817

Service Bulletin/Repair Instructions

ISSUE: AIR-CONDITIONING NOT WORKING AND FOUND TO HAVE NO OR AN INSUFFICIENT AMOUNT OF REFRIGERANT GAS IN THE SYSTEM. NO LEAKS ARE FOUND AND VEHICLE PASSES VACUUM/PRESSURE TEST DURING EVACUATION AND REFILL, SYSTEM THEN WORKS AS NORMAL AFTER REFRIGERANT REFILL.

SSM72820

Service Bulletin/Repair Instructions

ISSUE: RETAILERS HAVE REPORTED DIFFICULTIES WHEN ACTIVATING THE SECURE DIGITAL (SD) MEMORY CARD FOR INCONTROL TOUCH. DURING THE PRE-DELIVERY INSPECTION (PDI) PROCESS FOR VEHICLES FITTED WITH INCONTROL TOUCH, MULTIPLE CONCERNS HAVE BEEN IDENTIFIED BY RETAILERS REGARDING SD MEMORY CARD REGISTRATION FAILURES.

SSM72812

Service Bulletin/Repair Instructions

ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE INPUT THE PIN CODE. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.

LTB00716NAS3

Service Bulletin/Repair Instructions

SITUATION: THE ECO STOP/START FUNCTION MAY BE INOPERATIVE AND DIAGNOSTIC TROUBLE CODE (DTC) B1479-73 IS STORED THE GATEWAY MODULE (GWM).

LTB00955NAS1

Service Bulletin/Repair Instructions

SITUATION: THE AIR CONDITIONING (A/C) SYSTEM MAY EXHIBIT POOR PERFORMANCE.

LTB00510NAS1

Service Bulletin/Repair Instructions

AUTO START/STOP MAY BE INOPERATIVE

SSM72771

Service Bulletin/Repair Instructions

VOICE RECONGITION DOES NOT OBEY COMMAND

LTB00799NAS2

Service Bulletin/Repair Instructions

SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND NO HARDWARE FAULT AND ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC) STORED IN THE POWERTRAIN CONTROL MODULE (PCM): P0044, P013A, P0300, P0301, P0302, P0303, P0304, P0420, P050B, P1315, AND/OR P2188. INFORMATION RELATING TO THE THIRD BYTE OF THE DTC IS NOT REQUIRED TO QUALIFY CODE AGAINST THIS BULLETIN.

LTB00584NAS4

Service Bulletin/Repair Instructions

SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT EXHAUSTIVE) OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02 'SWITCH PACK, GENERAL SIGNAL FAILURE' IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13 'REMOTE CONTROL SWITCH CIRCUIT OPEN' IS STORED IN THE TOUCH SCREEN MEMORY TRANSMISSION PADDLE SWITCHES INOPERATIVE OR INTERMITTENT FUNCTIONALITY CRUISE CONTROL INOPERATIVE

LTB00909NAS1

Service Bulletin/Repair Instructions

SITUATION: THE MESSAGE 2 WHEEL DRIVE ONLY, TRACTION REDUCED MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER. THERE MAY ALSO BE AN OIL SMELL IN THE VEHICLE CABIN.

LTB00911NAS1

Service Bulletin/Repair Instructions

SITUATION: ON VEHICLES FITTED WITH ACTIVE DRIVELINE, THE MESSAGE 'TWO WHEEL DRIVE ONLY FAULT - TRACTION REDUCED' MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. DIAGNOSTIC TROUBLE CODES (DTC) P0745-92, P0942-92, P0C06-00, P18A5-64, U0001-82, U0001-83, U0001-87, U0037-81, U0037-82, U0037-83, U0037-87, AND U3000-49 MAY BE STORED IN THE ALL WHEEL DRIVE CONTROL MODULE (AWDCM)

LTB00916NAS2

Service Bulletin/Repair Instructions

SITUATION: A RATTLE NOISE MAY BE EVIDENT FROM THE ENGINE COMPARTMENT AND/OR THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED. THE DIAGNOSTIC TROUBLE CODE (DTC) THAT MAY BE LOGGED INCLUDE P0016, P0017, P0026, OR P0341.

SSM72740

Service Bulletin/Repair Instructions

ISSUE: CUSTOMERS ARE REPORTING AN ISSUE WITH THE MOVEABLE DOOR WINDOW GLASS(ES).

LTB00932NAS1

Service Bulletin/Repair Instructions

SITUATION: THE SUN VISOR VANITY MIRROR, VANITY MIRROR DOOR, AND/ OR VANITY MIRROR LIGHT MAY FAIL.

SSM72558

Service Bulletin/Repair Instructions

WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE; FK72-19H440 - BE; FK72-19H440 - AF; FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED X FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN.

SSM72584

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM.

SSM61837

Service Bulletin/Repair Instructions

ISSUE: REAR CAMERAS ARE BEING REPLACED WHEN IT IS NOT REQUIRED.

LTB00841NAS3

Service Bulletin/Repair Instructions

SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE.

SSM72640

Service Bulletin/Repair Instructions

REAR LAMPS ARE CRACKED/SHOW SIGNS OF CONDENSATION OR WATER INGRESS

SSM72629

Service Bulletin/Repair Instructions

AMBER PARK BRAKE WARNING LIGHT ILLUMINATED AFTER ABS MODULE UPDATE

LTB00762NAS3

Service Bulletin/Repair Instructions

SITUATION: THE PERFORATED LEATHER DOOR PAD(S) AND/OR REAR QUARTER TRIM PANEL INSERT(S) (COUPE ONLY) MAY EXHIBIT A 'WATER TIDELINE'. CAUSE: THIS MAY BE CAUSED BY WATER ENTERING THE DOOR PAD INSERT VIA THE OPEN PORES IN THE PERFORATIONS OF THE LEATHER.

SSM 72592

Service Bulletin/Repair Instructions

ISSUE. INADVERTENT AUDIBLE SIGNAL WHILST DRIVING IN WET CONDITIONS. CAUSE. SENSITIVITY OF THE GESTURE CONTROL SENSORS (HANDS FREE TAILGATE ACCESS) AT THE REAR OF THE VEHICLE.

SSM72575

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. IN ADDITION THE CURRENT VEHICLE LOCATION INDICATOR WILL NOT LOCK ONTO THE CORRECT LOCATION ON THE MAP. CAUSE: SOFTWARE ERROR.

LTB00584NAS3

Service Bulletin/Repair Instructions

SITUATION: THE STEERING WHEEL LEFT-HAND AUDIO CONTROL SWITCH (VOLUME, SEEK, OK/MENU, MODE, PHONE, AND VOICE) MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02, 'SWITCH PACK, GENERAL SIGNAL FAILURE', IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13, 'REMOTE CONTROL SWITCH CIRCUIT OPEN', IS STORED IN THE TOUCH SCREEN MEMORY CAUSE: THIS MAY BE CAUSED BY POOR ELECTRICAL CONNECTION CONTINUITY.

LTB00870NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Engine Does Not Re-Start or Flashing gear selector LED Indicator after selecting Neutral N During an ECKO stop

SSM72565

Service Bulletin/Repair Instructions

ISSUE: CUSTOMERS MAY REPORT LOSS OF CLIMATE CONTROL IN HVAC SYSTEM AND/OR SEAT HEATING, WHICH IS DUE TO HVAC SOFTWARE COMMUNICATION ISSUES ON THE LIN BUS. THE COMMUNICATION CEASES UPON SHUTDOWN AND DOES NOT RECOVER UPON WAKE UP. SYMPTOMS INCLUDE: DTCS. HVAC BLOWER BECOMES INOPERATIVE BECAUSE THERE IS NO STEPPER CONTROL. NO LIN COMMUNICATION TO THE SEATS AND THEREFORE, NO CLIMATE SEAT CONTROL. CAUSE: HVAC SOFTWARE.

SSM72559

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & P2096-00 AND OR P2097- 00 IS EVIDENT IN THE PCM. ACTION: AS PER THE 'POSSIBLE CAUSE' LISTED IN TOPIX, THERE MAY BE AN AIR LEAK IN THE EXHAUST SYSTEM. CARRY OUT A LEAK CHECK OF THE EXHAUST SYSTEM AND FOLLOW THE ACTIONS AS DETAILED BELOW:

SSM68097

Service Bulletin/Repair Instructions

ISSUE: DEALERS HAVE REPORTED CASES WHERE CUSTOMERS MAY REPORT AN HILL DESCENT CONTROL OR SLIP CONTROL SYSTEM WARNING LIGHT SHOWING ON THE INSTRUMENT PANEL. SUBSEQUENTLY THROUGH CORRECT DIAGNOSIS, DEALERS HAVE IDENTIFIED CONTAMINATION BUILD UP EVIDENT ON THE FRONT WHEEL BEARING TONE RINGS . EXAMPLES ARE ATTACHED. CAUSE: ROOT CAUSE OF THE CONTAMINATION IS STILL BEING INVESTIGATED. HOWEVER, ANALYSIS OF RETURNED PARTS INDICATES THAT CLEANING THE TONE RINGS AND SENSORS CAN REPAIR THE VEHICLE TO AN ACCEPTABLE CONDITION WITHOUT THE NEED TO REPLACE THE BEARING AND KNUCKLE ASSEMBLY

SSM72522

Service Bulletin/Repair Instructions

ISSUE: L538 & L359 HALOGEN BULB(S) BLOWING WITHIN THE 12 MONTH WARRANTY OF THE BULB. HALOGEN BULB - LR044458. CAUSE: LTB00841 HAS BEEN TEMPORARILY REMOVED FROM TOPIX IN ORDER TO PROCURE SUFFICIENT PARTS FROM JLR SUPPLIERS - PARTS ARE DUE TO BE MADE AVAILABLE TO MARKETS IN WEEK 4 OF 2016, UPON WHICH, THE BULLETIN WILL BE RELEASED FOR PUBLICATION.

SSM72548

Service Bulletin/Repair Instructions

ISSUE: THE GLASS RUN SEAL TUCKS IN NEAR THE 1. DOOR MIRROR ON L538 2. THE GLASS RUN SEAL TUCKS IN ON THE GLASS RUN LOWER CHANNEL ON L550 3. BOTH VARIANTS PRODUCE A SQUEAK WHEN THE WINDOW RAISE/LOWER FUNCTION IS OPERATED CAUSE: GLASS RUN SEAL LOOSES THE FLOCK AND THIS INCREASES THE FRICTION BETWEEN THE GLASS AND THE SEAL.

LTB00762NAS2

Service Bulletin/Repair Instructions

SSM72237

Service Bulletin/Repair Instructions

ISSUE: APPLICABLE TO VEHICLES FITTED WITH EFFICIENT DRIVELINE ONLY. NOT APPLICABLE TO VEHICLES FITTED WITH ACTIVE DRIVELINE. LOSS OF ALL WHEEL DRIVE FUNCTIONALITY CAUSING THE VEHICLE TO OPERATE IN 2 WHEEL DRIVE ONLY.CAUSE: DURING REPLACEMENT AND CONFIGURATION OF A NEW RDCM, DAMAGE MAY BE CAUSED TO THE PRINTED CIRCUIT BOARD (PCB) WITHIN THE RDCM DUE TO THE CONNECTION OF THE BATTERY EARTH CABLE.

Q511NAS2

Service Bulletin/Repair Instructions

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.

LTB00864NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Hill Start Assist Not Operating As Expected

SSM72531

Service Bulletin/Repair Instructions

ISSUE: SYMPTOM: - ENGINE MIL ILLUMINATED ON IPC. ROUGH IDLE, HESITATION AND/OR LOSS OF POWER. ONE OR MORE OF THE FOLLOWING DTCS MAY BE SET IN THE PCM: P008A, P008B, P2542. CAUSE: SUB-OPTIMAL PCM SOFTWARE CALIBRATION

SSM72519

Service Bulletin/Repair Instructions

ISSUE: VEHICLE DOES NOT AUTOMATICALLY RESTART WHEN REQUIRED TO DO SO, AFTER ENTERING ECO-STOP. P162F DTC STORED. STARTER MOTOR DISABLED - ENGINE CRANK TIME TOO LONG. CAUSE: SUB-OPTIMAL PCM SOFTWARE ON VEHICLES WITHIN THE Q511 CAMPAING VIN RANGE.

LTB00837NAS1

Service Bulletin/Repair Instructions

SITUATION: A FLUID LEAK FROM THE TRANSMISSION, POOR SHIFT QUALITY, AND/OR TRANSMISSION NOISE MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY THE TRANSMISSION COVER GASKET HAVING BEEN DAMAGED DURING MANUFACTURE, ALLOWING TRANSMISSION FLUID TO LEAK.

SSM72509

Service Bulletin/Repair Instructions

ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTER AND DTCS P208B-00/P2BAE-00/P2BAF-00 STORED IN THE PCM (POWERTRAIN CONTROL MODULE) CAUSE: AIR IN THE SYSTEM.

LTB00834NAS1

Service Bulletin/Repair Instructions

SITUATION: UPON ROUTINE MAINTENANCE, A TECHNICIAN MAY FIND OIL WEEPING FROM THE ACTIVE DRIVELINE POWER TRANSFER UNIT (PTU). CAUSE: THIS MAY BE CAUSED BY OIL WEEPING FROM THE DETENT SEALING CAP.

LTB00642NAS2

Service Bulletin/Repair Instructions

AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM). ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW APPROPRIATE SERVICE INSTRUCTION [A OR B] OUTLINED BELOW. A. INTERMITTENT: UPDATE THE INTEGRATED AUDIO MODULE (IAM) SOFTWARE. B. PERMANENT: REPLACE THE INTEGRATED AUDIO MODULE (IAM).

LTB00843NAS1

Service Bulletin/Repair Instructions

SITUATION: A '2 WHEEL DRIVE ONLY FAULT - TRACTION REDUCED' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. UPON FURTHER INVESTIGATION, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE (DTC) P0961-62 STORED IN THE FAULT MEMORY. CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT SPRING LOAD FOR MOTOR BRUSHES IN THE ACTIVE ON-DEMAND COUPLING OIL PUMP.

LTB00762NAS1

Service Bulletin/Repair Instructions

LTB00841NAS1

Service Bulletin/Repair Instructions

SITUATION: ON VEHICLES FITTED WITH HALOGEN HEADLAMPS, THE HB3 HALOGEN BULBS MAY HAVE BLOWN AT LOW TIME IN SERVICE. CAUSE: THIS MAY LEAD TO EARLIER THAN EXPECTED BULB REPLACEMENT.

LTB00753NAS1

Service Bulletin/Repair Instructions

SITUATION: THE FRONT SEAT CUSHION COVER(S) MAY APPEAR WRINKLED. CAUSE: THIS MAY BE CAUSED BY VARIATION IN THE DENSITY OF THE FIBER STRUCTURE WITHIN ONE HIDE AND/OR FROM HIDE-TO-HIDE CREATING A WRINKLED APPEARANCE ON LAMINATED LEATHER. THE FRONT SEAT CUSHION COVERS INSERT PANELS ARE MORE SUSCEPTIBLE TO THIS ISSUE..

SSM72449

Service Bulletin/Repair Instructions

ISSUE: JLR HAVE RECIEVED A NUMBER OF REPORTS DETAILING CONCERN THAT THE PLANT FILLED ENGINE OIL OF THE 2.0GTDI ENGINE APPEARS TO BE CONTAMINATED. CAUSE: THE PLANT FILL OIL HAS AN ADDITIVE TO ENABLE LEAK DETECTION AT VALENCIA ENGINE PLANT (VEP). THIS ADDITIVE HAS NO EFFECT ON THE QUALITY OR FUNCTION OF THE OIL AND IT IS STANDARD THAT THE IT MAY APPEAR TO HAVE A SLIGHTLY RED OR PINK TINT (SEE ATTACHED PICTURE).

LTB00746NAS2

Service Bulletin/Repair Instructions

SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY METAL-TO-METAL CONTACT BETWEEN THE SEAT SUSPENSION MAT HOOKS AND THE SEAT FRAME AND MAY BE VERIFIED BY VISUAL INSPECTION OF SEAT SUPPORT MAT LOCATION HOLE WEAR.

LTB00829NAS1

Service Bulletin/Repair Instructions

SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.

LTB00791NAS1

Service Bulletin/Repair Instructions

SITUATION: THE ADAPTIVE DAMPING (AD) WARNING LIGHT MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER (IC). UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC ) PRESENT IN THE INTEGRATED SUSPENSION CONTROL MODULE (ISC M) OR SUSPENSION CONTROL MODULE (SUM). CAUSE: THIS MAY BE CAUSED BY DAMAGE TO THE ADAPTIVE DAMPER ELECTRICAL WIRING HARNESS.

LTB00823NAS1

Service Bulletin/Repair Instructions

SITUATION: A ' CREAK' NOISE FROM THE FRONT SUSPENSION STABILIZER BAR BUSHING(S) MAY BE EVIDENT AT LOWER AMBIENT TEMPERATURES. CAUSE: THIS MAY BE CAUSED BY 'STICK/SLIP' BETWEEN THE STABILIZER BAR BUSHING AND THE STABILIZER BAR.

LTB00552NAS2

Service Bulletin/Repair Instructions

SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.

LTB00799NAS1

Service Bulletin/Repair Instructions

SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND NO HARDWARE FAULT AND ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC ) STORED IN THE ECM: P050B-92, P050B-93, P1315-00, P0300-00, P0301-00, P0302-00, P0303-00, AND/OR P0304-00. CAUSE: THIS MAY BE CAUSED BY AN ON-BOARD DIAGNOSTICS (OBD) CALIBRATION ERROR.

SSM72417

Service Bulletin/Repair Instructions

ISSUE: OIL FILTER HOUSING CAP DIFFICULT TO FIT DUE TO O-RING/SEAL BEING LARGER THAN EXPECTED. CAUSE: OIL FILTER LR001247 SUPERSEEDS TO LR030778 WHICH IS SUPPLIED WITH A NEW SEAL. THIS SEAL IS SLIGHTLY LARGER IN DIAMETER THAN THE ONE SUPPLIED WITH LR001247

SSM72416

Service Bulletin/Repair Instructions

CONCERN: AFTER COMPLETING Q511 - GTDI PRE-IGNITION OR CONFIGURING THE ENGINE CONTROL MODULE ECM AS EXISTING OR NEW (REFERRED TO AS THE POWERTRAIN CONTROL MODULE PCM ON SDD) A CUSTOMER MAY COMPLAIN OF THE HILL START ASSIST FUNCTION NOT WORKING CORRECTLY. AFFECTED VEHICLES: 14MY L538 GTDI 2.0L PETROL 856580 - 955856 15MY L538 GTDI 2.0L PETROL (NAS) 955857 - 072736 15MY L538 GTDI 2.0L PETROL (ROW) 955587 - 074612 CAUSE: A CONCERN HAS BEEN IDENTIFIED IN THE PCM SOFTWARE.

SSM71923

Service Bulletin/Repair Instructions

ISSUE: VISIBLE CRACK IN WINDSCREEN WITHIN THE AREAS OF THE TOP CORNERS. SEE ATTACHED PHOTOGRAPH. NO IMPACT DAMAGE VISIBLE. CAUSE: ENGINEERING IS INVESTIGATING THE ISSUE.

LTB00542NAS2

Service Bulletin/Repair Instructions

SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.

LTB00740NAS2

Service Bulletin/Repair Instructions

SITUATION: A 'GEARBOX FAULT' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER ALONG WITH ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTC) STORED IN THE TRANSMISSION CONTROL MODULE (TCM): P0600-04, P0710-27, P0710-64, P0712-11, P0713-13, P0975-19, P0978-19, P0981-19, AND P0984-19. CAUSE: THIS MAY BE CAUSED BY A FAULTY CRIMP ON THE TRANSMISSION INTERNAL WIRING HARNESS.

SSM72384

Service Bulletin/Repair Instructions

ISSUE COMPLAINTS OF NOISE FROM HEATER/ AIR-CONDITIONING BLOWER MOTOR. CAUSE ENGINEERING INVESTIGATIONS HAVE FOUND THAT THE NOISE MAY POSSIBLY IN SOME CIRCUMSTANCES, BE CAUSED BY LOOSE OBJECTS OR MATERIAL WITHIN THE BLOWER MOTOR HOUSING.

SSM71870

Service Bulletin/Repair Instructions

ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS "NO FAULT FOUND". CAUSE CURRENTLY UNDER ANALYSIS.

SSM72164

Service Bulletin/Repair Instructions

ISSUE: A SMALL VOLUME OF 14 AND 15 MODEL YEAR (MY) EVOQUE (L538) AND 15MY DISCOVERY SPORT (L550) VEHICLES ARE FLAGGING THE FOLLOWING DTC CODES, WHICH ALL RELATE TO THE 9HP48 AUTOMATIC TRANSMISSION: P0795-04 P07E3-07 P0893-07 P07E0-07 P1758-62 CAUSE: DTC FLAGGING DUE TO A TCM SOFTWARE ERROR AND/OR ENGINE TORQUE ISSUE.

SSM72375

Service Bulletin/Repair Instructions

ISSUE: DISCOVERY SPORT (LC) 2015MY & RANGE ROVER EVOQUE (LV) 2014MY ONWARDS FITTED WITH 9HP48 9-SPEED AUTOMATIC TRANSMISSION: 1. WHEN REMOVING THE TRANSMISSION DEALERS ARE REPLACING THE FRONT STABILIZER BAR LINKS DUE TO THEM BEING DAMAGED CAUSE: INVESTIGATION ON RETURNED PARTS SHOW EVIDENT SIGNS OF EXCESSIVE ARTICULATION OF THE BALL JOINT. THE EXCESS ON ARTICULATION ALLOWS CONTACT BETWEEN BALL PIN AND BEARING CASE WHICH COMBINED WITH LOAD PULLS THE BALL OUT OF THE BEARING CASE.

Q511NAS1

Service Bulletin/Repair Instructions

SGI15-25

Service Bulletin/Repair Instructions

DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR LR2 (L359) AND 2012-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE.

SGI15-04

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SGI15-23

Service Bulletin/Repair Instructions

DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR DISCOVERY SPORT (L550) AND 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) WHERE AN IRREGULAR GEAR CHANGE OCCURS OR NEUTRAL IS SELECTED. ADDITIONALLY, DIAGNOSTIC TROUBLE CODE (DTC) P1758-62 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM).

LTB00795NAS1

Service Bulletin/Repair Instructions

SITUATION: A 'TRANSMISSION FAULT - TRACTION REDUCED' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, DIAGNOSTIC TROUBLE CODE (DTC) P1889-14 IS FOUND TO BE STORED. CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT SPRING LOAD FOR COMMUTATOR BAR BRUSHES IN THE ACTIVE ON-DEMAND COUPLING OIL PUMP.

LTB00805NAS1

Service Bulletin/Repair Instructions

SITUATION: AFTER SELECTING REVERSE (R) GEAR, THE TEXT AND GUIDE LINES ON THE TOUCH SCREEN MAY BE DISTORTED OR NOT STABLE. CAUSE: THIS MAY BE CAUSED BY A TOUCH SCREEN SOFTWARE ISSUE.

SSM72330

Service Bulletin/Repair Instructions

ISSUE: THE MESSAGE "RADAR SENSOR BLOCKED" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR "RADAR SENSOR BLOCKED" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE: "RADAR SENSOR BLOCKED" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMP POSTS, GUARD RAILS ETC., IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT.

LTB00755NAS1

Service Bulletin/Repair Instructions

SITUATION: ENGINE INSTABILITY MAY BE EXPERIENCED. THE MALFUNCTION INDICATOR LAMP (MIL) WILL BE DISPLAYED AND DIAGNOSTIC TROUBLE CODES (DTC) P0301, P0302, P0303, P0304, AND/OR P0315 MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). NOTE: THE OWNERS HANDBOOK STATES: 'PREMIUM UNLEADED GASOLINE WITH A COST OF LIVING COUNCIL (CLC) OR ANTI KNOCK INDEX (AKI) OCTANE RATING OF 91 OR HIGHER MUST BE USED.' CAUSE: THIS MAY BE CAUSED BY VARIABLE FUEL QUALITY.

SSM72325

Service Bulletin/Repair Instructions

ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE MISSING MESSAGE MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. CAUSE: SOFTWARE CALCULATION

SSM 72348

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER REPORTS THAT THE CRUISE CONTROL AND CLUSTER MENU FUNCTIONS WHEN USING THE RIGHT HAND SWITCHPACK ON THE STEERING WHEEL IS INOPERATIVE. CAUSE: CURRENTLY UNDER INVESTIGATION BY ENGINEERING

SSM72324

Service Bulletin/Repair Instructions

ISSUE: NEW VEHICLES ARRIVING AT PORTS OR RETAILERS ARE BEING REPORTED TO HAVE DAMAGE BUT WITHOUT SUFFICIENT INFORMATION TO UNDERSTAND THE CONCERN. CAUSE: MORE INFORMATION IS REQUIRED TO BETTER UNDERSTAND THE ISSUE TO SUPPORT INVESTIGATION AND RECTIFICATION.

LTB00626NAS2

Service Bulletin/Repair Instructions

SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT: THE ALARM IS TRIGGERED FOR NO APPARENT REASON; THE 'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR A MISLOCK SOUND IS EMITTED WHEN LOCKING THE VEHICLE. CAUSE: THESE ISSUES MAY BE CAUSED BY A FAULTY HOOD OPEN SWITCH.

SGI15-15

Service Bulletin/Repair Instructions

DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHERE THE FRONT SUSPENSION LOWER CONTROL ARM-TO-KNUCKLE BOLT(S) FAILED WHEN HAVING THE SERVICE INSTRUCTION CONTAINED IN PROGRAM CODE Q382 PERFORMED DUE TO THE SPECIFIED TORQUE SPECIFICATION (175NM) BEING INCORRECT.

Q479 NAS1

Service Bulletin/Repair Instructions

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHERE THE FRONT SUSPENSION LOWER CONTROL ARM-TO-KNUCKLE BOLT(S) FAILED WHEN HAVING THE SERVICE INSTRUCTION CONTAINED IN PROGRAM CODE Q382 PERFORMED DUE TO THE SPECIFIED TORQUE SPECIFICATION (175NM) BEING INCORRECT. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.

TB-Q479NASI

Service Bulletin/Repair Instructions

LAND ROVER: DUE TO AN INCORRECT SPECIFIED TORQUE SPECIFICATION, ON SOME VEHICLES, THE FRONT SUSPENSION LOWER CONTROL ARM TO KNUCKLE BOLT(S) HAD FAILED AND INFORMATION NEEDS UPDATING. MODEL 2014-15 EVOQUE. *PE

SSM72286

Service Bulletin/Repair Instructions

ISSUE B1412-96 BEING FLAGGED IN THE GATEWAY MODULE CAUSE UNDER INVESTIGATION.

LTB00540NAS4

Service Bulletin/Repair Instructions

SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).

LTB00738NAS2

Service Bulletin/Repair Instructions

SITUATION: THE FRONT BUMPER COVER MAY CRACK WHERE IT MEETS THE FRONT FENDER. CAUSE: THIS MAY BE DUE TO STRESS APPLIED TO THE BOTTOM OF THE FRONT BUMPER COVER CAUSING THE TOP SECTION OF THE FRONT BUMPER COVER TO CRACK WHERE IT MEETS THE FRONT FENDER.

SSM72203

Service Bulletin/Repair Instructions

ISSUE INCORRECT VIN DISPLAYED IN THE NAVIGATION DISPLAY. CAUSE VIN NUMBER HAS BEEN INCORRECTLY ENTERED WHEN MANUALLY PROCESSING.

LTB00738NAS1

Service Bulletin/Repair Instructions

LTB00740NAS1

Service Bulletin/Repair Instructions

LTB00746NAS1

Service Bulletin/Repair Instructions

SSM72241

Service Bulletin/Repair Instructions

ISSUE: EXTERIOR DOOR HANDLE KEYLESS LOCKING SENSOR DOES NOT OPERATE WHEN TOUCHED. CAUSE: QUALITY ISSUE WITH THE EXTERIOR DOOR HANDLE SENSOR.

SSM72242

Service Bulletin/Repair Instructions

ISSUE AIR CONDITIONING NOT WORKING (1234YF SYSTEM) FOUND TO HAVE NO OR INSUFFICIENT AMOUNT OF REFRIGERANT GAS IN THE SYSTEM. NO LEAKS ARE FOUND AND VEHICLE PASSES VACUUM / PRESSURE TEST DURING EVACUATION AND REFILL, SYSTEM THEN WORKS AS REFILL. CAUSE DURING INITIAL EVACUATION PROCESS WITHIN THE FACTORY SMALL PIECES OF DEBRIS MAY BE DRAWN INTO THE SCHRADER VALVE EVACUATION PORTS, THIS CAN PREVENT THE VALVE FROM CLOSING CORRECTLY OR DAMAGES THE SEAL ALLOWING THE REFRIGERANT GAS (PLEASE SEE ATTACHMENT FOR EXAMPLES)

Q450NAS3

Service Bulletin/Repair Instructions

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHERE THE TRANSMISSION CONTROL MODULE SOFTWARE WILL BE UPDATED TO THE LATEST LEVEL. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.

LTB00692NAS2

Service Bulletin/Repair Instructions

SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES

LTB00696NAS2

Service Bulletin/Repair Instructions

SITUATION: THE FRONT OVERHEAD CONSOLE SUNGLASSES HOLDER MAY NOT OPEN/CLOSE. CAUSE: THIS MAY BE CAUSED BY HINGE PIN DISTORTION, ALLOWING THE CAM MECHANISM TO BE DISPLACED AND NOT ALLOWING THE HOLDER TO OPEN AND/OR CLOSE.

LTB00730NAS1

Service Bulletin/Repair Instructions

SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) P00C6 AND P228D-00 OR P228C-77 STORED IN THE ENGINE CONTROL MODULE (ECM). ADDITIONALLY, THE ENGINE MAY EXPERIENCE ROUGH RUNNING, HARD STARTING, A ROUGH IDLE, OR MISFIRES AND ONE OR MORE MISFIRE DTCS (P0300, P0301, P0302, P0303, P0304, AND P1315) STORED IN THE ECM. CAUSE: THIS MAY BE CAUSED BY AN INTERNAL FAULT WITH THE METERING VALVE IN THE HIGH PRESSURE FUEL PUMP

LTB00749NAS1

Service Bulletin/Repair Instructions

SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P008B IS STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY AN INTERNAL FAULT WITH THE LOW PRESSURE FUEL SENSOR.

SSM37861

Service Bulletin/Repair Instructions

ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.

LTB00631NAS3

Service Bulletin/Repair Instructions

SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS.

SSM72176

Service Bulletin/Repair Instructions

ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI. CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE CLAIMED AS PER WARRANTY POLICY.

SSM72205

Service Bulletin/Repair Instructions

ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET

LTB00742NAS1

Service Bulletin/Repair Instructions

SITUATION: THE VEHICLE DOES NOT DRIVE AWAY SMOOTHLY FROM A STATIONARY POSITION. CAUSE: THIS MAY BE CAUSED BY THE SOFTWARE LOGIC CURRENTLY INSTALLED IN THE ENGINE CONTROL MODULE (ECM) NOT ALWAYS PROVIDING AN OPTIMUM SETTING WHICH SUITS THE RECENT IMPROVEMENTS TO THE OPERATION OF THE AUTOMATIC TRANSMISSION.

SSM 72195

Service Bulletin/Repair Instructions

ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY. IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURRENTLY UNDER ANALYSIS.

Q450NAS2

Service Bulletin/Repair Instructions

SSM71862

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL

SSM72175

Service Bulletin/Repair Instructions

ISSUE: ON A SMALL NUMBER OF L538 EVOQUE AND L550 DISCOVERY SPORT VEHICLES (14 AND 15 MODEL YEAR), DTC P0936-64 MAY BE STORED IN THE TCM. CAUSE: INTERNAL TRANSMISSION DIAGNOSTICS HAVE BEEN TRIGGERED.

SSM-72131

Service Bulletin/Repair Instructions

LAND ROVER: INVESTIGATION CONCERNING THE FUNCTIONALITY OF THE SIDE DOOR LATCH, ON SOME VEHICLES. *PE

SSM72131

Service Bulletin/Repair Instructions

ISSUE: DOOR LOCK FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: EVOQUE: H021033(15MY), H920134 (PUNE) DISCOVERY 4 A756425 FREELANDER2: H432120, H911856 (PUNE)

SSM72167

Service Bulletin/Repair Instructions

ISSUE CUSTOMER REPORTS OF POOR APPEARANCE OF THE FRONT RADIATOR GRILL IN THE FORM OF PEELING, FADING, AND/OR DISCOLOURATION. CAUSE THE CLEAR LACQUER COATING ON THE GRILLE NOT CORRECT TO MANUFACTURING STANDARD.

SSM72162

Service Bulletin/Repair Instructions

ISSUE: VEHICLES FITTED WITH 2.0GTDI ENGINE. COOLANT PUMP LEAKS FROM WEEP CHAMBER. (SEE ATTACHED PICTURE)

LTB00716NAS2

Service Bulletin/Repair Instructions

SITUATION: THE ECO STOP/START FUNCTION MAY BE INOPERATIVE AND DIAGNOSTIC TROUBLE CODE (DTC) B1479-73 IS STORED THE GATEWAY MODULE (GWM). CAUSE: THIS MAY BE CAUSED BY POOR DTC LOGGING STRATEGY FOR GATEWAY MODULE B1479 73 DTC.

TB-LTB-00716NAS1

Service Bulletin/Repair Instructions

LAND ROVER: DUE TO A POOR DIAGNOSTIC TROUBLE CODE (DTC) LOGGING STRATEGY OF GATEWAY MODULE (GWM), ECO STOP/START FUNCTION IS INOPERATIVE. MODEL 2014-15 RANGE ROVER EVOQUE, LR4. *PE UPDATED 6/26/15. *PE

SSM72140

Service Bulletin/Repair Instructions

ISSUE: ENGINEERING HAVE RECEIVED REPORTS OF COMPRESSOR CLUTCH FAILURE ON 2.0 PETROL, & 2.2 DIESEL FREELANDER & EVOQUE MODELS. CAUSE: INTERNAL ISSUE WITHIN CLUTCH.

SSM 72144

Service Bulletin/Repair Instructions

ISSUE: GLOBAL DIAGNOSTIC SUPPORT (GDS) ARE RECEIVING REPORTS THAT WHEN THE KEY PROGRAMMING APPLICATION IS AT TEMPTED, IT FAILS TO COMPLETE. CAUSE: IT HAS BEEN IDENTIFIED THAT WHEN THE KEY PROGRAMMING APPLICATION IS AT TEMPTED IT FAILS TO COMPLETE AND DISPLAYS A MESSAGE OF FAILED TO START THE KEY PROGRAM ROUTINE. THIS DOES NOT AFFECT AL L VEHICLES ONLY VEHICLES THAT HAVE HARDWARE LEVEL WITH SUFFIX DPLA.

LTB00716NAS1

Service Bulletin/Repair Instructions

SSM72134

Service Bulletin/Repair Instructions

ISSUED JANUARY 2015 ISSUE: THE CUSTOMER MAY OBSERVE THE LOW COOLANT WARNING MESSAGE, OR LOW COOLANT LEVEL MAY BE OBSERVED DURING ROUTINE SERVICE. CAUSE: IF UPON INSPECTION THE COOLING SYSTEM DOES NOT SHOW EVIDENCE OF WHERE COOLANT MAY HAVE ESCAPED, IT IS POSSIBLE AIR WAS NOT FULLY PURGED FROM THE SYSTEM DURING THE FILL PROCESS AT THE FACTORY. OVER TIME THIS AIR WILL MOVE TO THE HEADER TANK CAUSING THE COOLANT LEVEL TO DROP.

LTB00724NAS1

Service Bulletin/Repair Instructions

SITUATION: THE ENGINE MAY EXHIBIT REDUCED POWER ON ACCELERATION AFTER LONG PERIODS OF DRIVING IN WET CONDITIONS, CONTINUING UNTIL THE ENGINE IS SWITCHED OFF AND RESTARTED. ADDITIONALLY, AN ENGINE WARNING MESSAGE WILL DISPLAY IN THE INSTRUMENT CLUSTER MESSAGE CENTER AND THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE. CAUSE: THIS MAY BE CAUSED BY INCONSISTENCES IN THE VEHICLE CALIBRATION COMBINED WITH MOISTURE ENTERING THE ENGINE THROUGH THE AIR INTAKE SYSTEM.

SSM43818

Service Bulletin/Repair Instructions

RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS

SSM69738

Service Bulletin/Repair Instructions

ISSUE: EVOQUE OR FREELANDER 2 / LR2 2.0L GASOLINE ENGINES - THE CUSTOMER REPORTS CHECK ENGINE LAMP ON WITH POSSIBLE NOISE FROM THE ENGINE. THE DTC THAT MAY BE LOGGED INCLUDE P0016-76, P0341-00, P000A-00, OR P0026-00. THERE HAVE ALSO BEEN SOME REPORTS OF MISFIRE CODES BEING STORED (P03XX). CAUSE: THE PIN ON THE CAMSHAFT SPROCKET HAS BROKEN. SEE ATTACHED FILE FOR AN EXAMPLE.

SSM72019

Service Bulletin/Repair Instructions

ISSUE: L538 (EVOQUE VEHICLES) EQUIPPED WITH 2.0GTDI ENGINE. VEHICLE NON START OR CUTS OUT AND WILL NOT RE-START. LOW PRESSURE (IN TANK) FUEL-PUMP IS IDENTIFIED AS CAUSAL PART. CAUSE: FUEL PUMPS OR VEHICLES MAY HAVE BEEN SUBJECTED TO RUN DRY CONDITIONS PRIOR TO DELIVERY FUEL FILL DURING PRODUCTION HAS NOW BEEN INCREASED TO PREVENT THIS.

TB-LTB00724NAS1

Service Bulletin/Repair Instructions

LAND ROVER: AFTER DRIVING LONG PERIODS IN WET CONDITIONS, ENGINE EXHIBITS REDUCED POWER WHEN ACCELERATION, AND CONTINUES UNTIL ITS SWITCHED OFF AND RESTARTED DUE TO INCONSISTENCES IN CALIBRATION WITH MOISTURE ENTERING ENGINE THROUGH AIR INTAKE SYSTEM. MODEL 2012-14 EVOQUE. *PE

SSM72132

Service Bulletin/Repair Instructions

ISSUED JANUARY 2015. ISSUE: A TECHNICIAN MAY FIND WHEN REPLACING THE M66 GEARBOX TURRET HOUSING FOR A GEAR CHANGE SELECTION OR STOP/START FAULT THAT AN INCORRECT TURRET MAY BE SUPPLIED. THIS AFFECTS: VEHICLES FITTED WITH M66 6 SPEED MANUAL TRANSMISSIONS FREELANDER 2/LR2 (LF) MODEL YEAR: 2013-2014 (VIN: DH321215-EH439912) RANGE ROVER EVOQUE (LV) MODEL YEAR: 2013 ONWARDS (VIN: DH85818 ONWARDS) CAUSE: IN MARCH 2013 A HALL EFFECT SENSOR TURRET WAS INTRODUCED, BUT WAS NOT GIVEN A SERVICE PART NUMBER. DEALERS ORDERING PART NO.LR022071 MAY HAVE EITHER THE AN INDUCTIVE OR HALL EFFECT TURRET SUPPLIED. THIS MAY BE INCORRECT FOR THE VEHICLE BEING REPAIRED.

SSM71937

Service Bulletin/Repair Instructions

ISSUED MAY 2015 ISSUE: CUSTOMER REPORTS VEHICLE STEERING IS STIFF OR A NOISE IS COMING FROM THE STEERING GEAR INTERNALS. THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS.

SSM72083

Service Bulletin/Repair Instructions

Twin Solenoid(TS) starter motor diagnosis - A significant number of TSS motors have been rekplaced under warranty, when returned to the supplier for analysis many are deemed as No fault found. It is possible during an ECO stop start that the vehicle does not re-start.

SSM72074

Service Bulletin/Repair Instructions

Bonnet Latch `Open` Message Land Rover Dealers/Customers may report that the Hood/Bonnet Open Message is illminated in the Instrument Pack even though the Hood/Bonnet is closed.

LTB00687NAS3

Service Bulletin/Repair Instructions

Technical Bulletin: Creak' Noise From Stabilizer Bar - Front

Q425NAS3

Service Bulletin/Repair Instructions

SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHERE ONE OR MORE OF THE FOLLOWING MAY BE EXHIBITED: POOR TRANSMISSION SHIFT QUALITY; WARNING MESSAGE (TRANSMISSION ISSUE); LACK OF POWER; AND/OR UNABLE TO SELECT DRIVE (D) OR REVERSE (R) WHEN THE VEHICLE IS IN PARK (P). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.

SGI14-47.3

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM72072

Service Bulletin/Repair Instructions

Alternator charging fault, 2.0 litre GTDi petrol derivatives only - Battery charging warning light is illuminated when driving or starting engine.

LTB00706NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Automatic Temperature Control Evaporator Freezing Onwards

SSM71847C

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM71994

Service Bulletin/Repair Instructions

ISSUE: A SMALL VOLUME OF 14 & 15 MY EVOQUE (L538) ARE FLAGGING THE THE FOLLOWING DTC CODES - P0795-04 OR P07E3-07 OR P0893-07 WHICH ARE RELATED TO THE 9HP48 AUTOMATIC TRANSMISSION. CAUSE: INTERNAL TRANSMISSION DIAGNOSTICS HAVE BEEN TRIGGERED - ISSUES NOW RESOLVED.

SSM71994A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM71859

Service Bulletin/Repair Instructions

Customers / Dealers may report a concern with the condition of Seat Covers

307-01

Service Bulletin/Repair Instructions

LAND ROVER RANGE ROVER 2014-2015 EVOQUE: 9 SPEED AUTOMATIC TRANSMISSION CALIBRATION WHICH ALSO EXPERIENCE , POOR TRANSMISSION SHIFT QUALITY, WARNING MESSAGE, LACK OF POWER, UNABLE TO SELECT DRIVE OR REVERSE. *LJ

Q425NAS1

Service Bulletin/Repair Instructions

SGI14-47

Service Bulletin/Repair Instructions

DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014-2015 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES, WHERE ONE OR MORE OF THE FOLLOWING MAY BE EXHIBITED: H POOR TRANSMISSION SHIFT QUALITY; H WARNING MESSAGE (TRANSMISSION ISSUE); H LACK OF POWER; AND/OR H UNABLE TO SELECT DRIVE (D) OR REVERSE (R) WHEN THE VEHICLE IS IN PARK (P).

Q406NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Service Action: GateWay Module Software Update

SGI14-44

Service Bulletin/Repair Instructions

DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538), RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES, FITTED WITH A DUAL BATTERY JUNCTION BOX (DBJB) AND AUXILIARY BATTERY ONLY, WHERE THE CHARGE WARNING INDICATOR REMAINS ILLUMINATED BUT THE VEHICLE CONTINUES TO DRIVE AS NORMAL. DIAGNOSTIC TROUBLE CODES (DTC) B1404-13 AND B1479-72 MAY BE STORED IN THE GATEWAY MODULE. THE ISSUE DISAPPEARS AFTER AN IGNITION CYCLE.

SSM71903

Service Bulletin/Repair Instructions

ISSUE HEADLAMPS ASSEMBLIES ARE BEING REPLACED WHEN THE FAULT IS WITH THE BALLAST MODULE. ACTION WHEN YOU SWITCH ON THE IGNITION AND HEADLAMPS IF THE BALLAST MODULE HAS FAILED YOU CAN CLEARLY HERE A TICKING AS THE BALLAST MODULE IS TRYING TO STRIKE. THESE TICKS ARE RAPID (SOUND LIKE A BIRD CHEEPING) AND SOUND 10 TIMES BEFORE SWITCHING OFF. TO CONFIRM THE BALLAST MODULE IS AT FAULT REPEAT THE PROCEDURE, THE LAMPS AND THE BALLAST MODULE WILL RETRY AND AGAIN PRODUCE THE TICKING SOUND IF THE BALLAST MODULE IS AT FAULT

SSM72026

Service Bulletin/Repair Instructions

Guidelines for identifying non-warrantable damage, ICP and Dials - Integrated Control Panel (ICP) damaged and, or sticking rotary dials

SSM 72109

Service Bulletin/Repair Instructions

ISSUE: A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE THE FOLLOWING PROBLEM, AFTER ATTEMPTING TO SHIFT INTO REVERSE GEAR: TRANSMISSION DOES NOT SHIFT INTO REVERSE. THE CUSTOMER MAY ALSO NOTICE A FLASHING 'R' ON THE TRANSMISSION SELECTOR AND INSTRUMENT CLUSTER. 'TRANSMISSION FAULT' MESSAGE IS DISPLAYED IN THE MESSAGE CENTRE. REVERSE GEAR CANNOT BE SELECTED, THOUGH THE FAULT MAY CLEAR IF IGNITION IS SWITCHED OFF FOR AT LEAST 30 SECONDS. VEHICLE WILL OPERATE AS NORMAL IN ALL FORWARD GEARS. UPON INSPECTION, THE VEHICLE EXHIBITS NO RELEVANT DIAGNOSTIC TROUBLE CODES (DTCS). CAUSE: THIS PROBLEM IS CAUSED BY A SOFTWARE ERROR WITHIN THE TRANSMISSION CONTROL MODULE (TCM), AND JLR ENGINEERS ARE URGENTLY SEEKING RESOLUTION.

SSM72109

Service Bulletin/Repair Instructions

14MY L538 9HP (auto) transmission. No drive when R is selected. A small number of customers may experience the following problem, after attempting to shift into Reverse Gear: Transmission does not shift into Reverse. The customer may also notice a flashing 'R' on the Transmission Selector and Instkkrument Cluster. - Transmission Fault' messafge is displayed in the Messafge Centre. - Reverse Gear cannot be selected, though the fault may clear if ignition is switched off for aat least 30 seconds. - Vehicle will operate as normal in all forward gears. - Upon inspection, the vehicle exhibits no relevant Diagnostic Trouble Codes (DTC)

LTB00612NAS3

Service Bulletin/Repair Instructions

Technical Bulletin: Creak' Noise From Front Seat Frame

303-14B

Service Bulletin/Repair Instructions

LAND ROVER: RANGE ROVER EVOQUE (LV) 2014: ENGINE MIL ILLUMINATED; AFTER START OF THE ENGINE THE ENGINE MALFUNCTION LIGHT APPEARS ON THE INSTRUMENT PANEL. *LJ

Q409NAS1

Service Bulletin/Repair Instructions

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHERE, AFTER STARTING THE ENGINE OR SHORTLY AFTER WARM-UP, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE CODE (DTC) P0044 AND/OR P0196 IS STORED IN THE ENGINE CONTROL MODULE WITHOUT A NOTICEABLE DRIVEABILITY CONCERN. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.

SGI14-40

Service Bulletin/Repair Instructions

DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHERE, AFTER STARTING THE ENGINE OR SHORTLY AFTER WARM-UP, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE CODES (DTC) P0044 AND/OR P0196 IS STORED IN THE ENGINE CONTROL MODULE WITHOUT A NOTICEABLE DRIVEABILITY CONCERN.

SSM71991

Service Bulletin/Repair Instructions

L538 Front wiper inoperative - When front windscreen wipers are operated (any speed selected) there is no response. AND/OR during windscreen operation the wipers sieze mid-cycle and remain unresponsive. ALSO windscreem windscreen operation the wipers sieze mid-cycle and remain unresponsive. ALSO winscreen wipers un-reskponsive when in certain wiper speed selections ie No 2.

LTB00660NAS2

Service Bulletin/Repair Instructions

SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES.

LTB00663NAS2

Service Bulletin/Repair Instructions

SITUATION: THE STEERING WHEEL VOLUME/MODE AND/OR VOICE ACTIVATION CONTROL SWITCH MAY NOT BE FUNCTIONING CORRECTLY. CAUSE: THIS MAY BE CAUSED BY A POOR GROUND.

LTB00696NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Sunglasses Holder will Not open/close

SSM71997

Service Bulletin/Repair Instructions

ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.

LTB00647NAS3

Service Bulletin/Repair Instructions

Technical Bulletin: Battery Charge Warning Indicator Illuminated

SSM 71990

Service Bulletin/Repair Instructions

ISSUE: INSTANCES HAVE BEEN OBSERVED WHERE L538 CUSTOMERS HAVE REPORTED SYMPTOMS RELATED TO SEIZED FRONT BRAKE CALIPERS. SYMPTOMS MAY INCLUDE DISCOLOURATION OF THE DISCS , SMOKE FROM THE FRONT WHEELS AND/OR CONTINUOUS BRAKE NOISE WITHOUT APPLICATION OF THE BRAKE PEDAL. CAUSE: INVESTIGATIONS INTO THE ROOT CAUSE OF BRAKE CALIPER SEIZURE ARE ONGOING WITHIN JLR

LTB00692NAS1

Service Bulletin/Repair Instructions

SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES.

SSM71800

Service Bulletin/Repair Instructions

ISSUE: ON A SMALL NUMBER OF 14 MY L538 (EVOQUE) VEHICLES EQUIPED WITH 2.0GTDI PETROL ENGINE, THE EML WARNING LIGHT MAY ILLUMINATE DUE TO THE PRESENCE OF FAULT P0196. CAUSE: IT MAY NOT BE A FAILURE OF THE OIL TEMPERATURE SENSOR AND COULD BE THE PCM SOFTWARE. SOFTWARE LEVELS LOWER THAN THE ONES LISTED BELOW MAY CAUSE THIS DTC TO FALSE FLAG.

SSM71977

Service Bulletin/Repair Instructions

ISSUE THIS SSM IS BEING RELEASED TO CLARIFY THE FUNCTION OF THE SURROUND CAMERAS WHEN DEALING WITH CUSTOMERS COMPLAINTS OF BLUE SCREEN AND DUE TO CAMERAS BEING REPLACED WHEN THEY ARE NOT FAULTY. ACTION SHOULD YOU HAVE A VEHICLE EXHIBITING THIS CONDITION PLEASE REFER TO THE FOLLOWING REPAIR GUIDE LINES. SEE ATTACHMENTS FOR VISUAL AID.

Q410NAS1

Service Bulletin/Repair Instructions

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHICH DO NOT HAVE THE PASSIVE / KEYLESS ENTRY FEATURE ENABLED. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.

SGI14-34

Service Bulletin/Repair Instructions

DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR RANGE ROVER EVOQUE (L538) WHICH MAY NOT HAVE THE PASSIVE / KEYLESS ENTRY FEATURE ENABLED.

SSM71881

Service Bulletin/Repair Instructions

The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.

SSM71882

Service Bulletin/Repair Instructions

The steering wheel switches are being reported as inoperative.

SSM71960

Service Bulletin/Repair Instructions

ISSUE: DOOR LOCK CAP COVER IS EITHER LOOSE OR ADRIFT. CAUSE: POSSIBLE BREAKAGE ON FITMENT

SSM71916

Service Bulletin/Repair Instructions

ISSUE: THE FACTORY WOULD LIKE TO GAIN A DEEPER UNDERSTANDING OF THE ISSUES SURROUNDING 'CONTINUAL UNEXPLAINED LOW COOLANT LEVEL' ON 2.0GTDI L538 (EVOQUE) VEHICLES

SSM71958

Service Bulletin/Repair Instructions

ISSUE CLOCK SPRINGS ARE BEING INCORRECTLY REPLACED FOLLOWING A CUSTOMERS CONCERN OF THE DRIVERS AIRBAG WARNING LIGHT BEING ILLUMINATED. CAUSE THE CLOCK SPRING CONNECTORS HAVE NOT BEEN LATCHED CORRECTLY. SEE ATTACHMENT

SSM71959

Service Bulletin/Repair Instructions

ISSUE: DISCOLORATION OR PEELING OF THE FRONT OR REAR LAND ROVER OR RANGE ROVER BADGE

SSM 71815

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD / IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD / IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION.

SSM71870A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

LTB00688NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Engine MIL Illuminated with DTC P0044/P2188 Stored

Q400NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Service Action: Car Configuration File Update

SGI-14-29

Service Bulletin/Repair Instructions

LAND ROVER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A LIMITED NUMBER OF VEHICLES DO NOT HAVE LATEST SPECIFICATION SET TO THE CAR CONFIGURATION FILE (CCF). MODEL 2014 RANGE ROVER EVOQUE (L538). *PE

SGI14-29

Service Bulletin/Repair Instructions

DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHERE THE CAR CONFIGURATION FILE (CCF) MAY NOT HAVE BEEN SET TO THE LATEST SPECIFICATION. OWNERS OF VEHICLES ELIGIBLE FOR BOTH PROGRAM CODE Q400 AND Q387 WILL BE CONTACTED BY MAIL (SEE ATTACHED SAMPLE OWNER LETTER), ASKING THEM TO CONTACT THEIR LAND ROVER RETAILER TO HAVE THEIR VEHICLES UPDATED IN REGARD TO THE PARK OUT FEATURE ISSUE PREVIOUSLY DESCRIBED IN SERVICE BULLETIN SGI14-19.

TB-Q-400-NAS-1

Service Bulletin/Repair Instructions

LAND ROVER: ON A LIMITED AMOUNT OF VEHICLES, THE CAR CONFIGURATION FILE (CCF) WAS NOT SET TO THE LATEST SPECIFICATION AND MUST BE UPDATED. MODEL 2014 EVOQUE. *PE

SSM59197

Service Bulletin/Repair Instructions

ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD

SSM71847B

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM71922

Service Bulletin/Repair Instructions

ISSUE RANGE ROVER EVOQUE AND RANGE ROVER L405 CUSTOMERS MAY REPORT THAT ONE OR MORE OF THE CHROME DOOR HANDLES HAVE BECOME PITTED IN APPEARANCE CAUSE PLATING PROCESS OUT OF SPECIFICATION CAUSING BLEMISHES ON THE OUTER SURFACE.

SSM71916A

Service Bulletin/Repair Instructions

Unexplained loss of coolant - The factory would like to gain a deeper understanding of the issues surrounding continual unexplained low coolant level on 2.0 GTDI L538 (Evoque) vehicles.

SSM71884

Service Bulletin/Repair Instructions

12MY L538 PSCM (EPAS) not communicating with vehicle

SSM71914

Service Bulletin/Repair Instructions

ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.

SSM71894

Service Bulletin/Repair Instructions

ISSUE: ONLY APPLICABLE TO L538 (EVOQUE) AND L359 (LR2, FREELANDER 2) VEHICLES FITTED WITH 2.0GTDI ENGINES. WARRANTY DATA INDICATES A VOLUME OF FUEL INJECTORS BEING REPLACED IN RELATION TO THE SYMPTOM OUTLINED BELOW: VEHICLES SUFFERING FROM A MISFIRE AT COLD START AND ON SOME OCCASIONS INTERMITTENT ROUGH RUNNING AT NORMAL OPERATING TEMPERATURE, WITH VARIOUS DTC'S STORED SUCH AS P0300-00 P0301-00 P0302-00 P0304-00 P1315-00 P0316-00 CAUSE: ENGINEERING WOULD LIKE TO GAIN FURTHER UNDERSTANDING INTO THE CAUSE OF THESE FUEL INJECTOR FAILURES.

DVD-138-10

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Q-382-NAS-1

Service Bulletin/Repair Instructions

LAND ROVER: AN INCORRECT TORQUE SPECIFICATION OF FRONT SUSPENSION LOWER CONTROL ARM TO KNUCKLE RETAINING NUTS, ON SOME VEHICLES, WERE MANUFACTURED AND PROCESSED. MODEL 2014 EVOQUE. *PE

Q382NAS1

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SGI-14-22

Service Bulletin/Repair Instructions

LAND ROVER: AT TIME OF MANUFACTURE, THE FRONT SUSPENSION LOWER CONTROL ARM TO KNUCKLE RETAINING NUTS WAS PROCESS WITH THE TORQUE SPECIFICATION BEING INCORRECT. MODEL 2014 EVOQUE. *PE

SGI1422

Service Bulletin/Repair Instructions

An issue has been identified on a number of 2014 model year Range Rover Evoque (L538) vehicles within the listed VIN range which may have been manufactured away from process with an incorrect torque specification of the front suspension lower control arm-to-knuckle retaining nuts.

SSM71856

Service Bulletin/Repair Instructions

ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE.

SGI14-19

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Q387NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Service Action: Park Out Feature Not Enabled

SSM71857

Service Bulletin/Repair Instructions

ISSUE: DURING THE REPLACEMENT OF A 9HP 9SPEED TRANSMISSIONS (CURRENTLY FITTED TO L538 'EVOQUE' VEHICLES), IT HAS BEEN HIGHLIGHTED THROUGH INCOMPLETE WARRANTY CLAIMS THAT NOT ALL OF THE NECESSARY COMPONENTS ARE BEING REPLACED. CAUSE: TECHNICIANS ARE NOT CARRYING OUT REPAIRS AS PER TOPIX PROCEDURE AND RE-USING OLD FIXINGS WHERE IT IS NOT SUITABLE TO DO SO. ONE EXAMPLE OF THIS WOULD BE THE 'FLEX PLATE' TO 'TORQUE CONVERTER' NUTS, TOPIX CLEARLY STATES THAT NEW NUTS MUST BE INSTALLED.

LTB00647NAS2

Service Bulletin/Repair Instructions

Technical Bulletin: Battery Charge Warning Indicator Illuminated

SSM71847A

Service Bulletin/Repair Instructions

9 speed automatic transmission faults - A small volume of 14MY Evoque (L538) are flagging the following TCM DTC codes P0704 or P0704-07 during SDD DTC read (which are all related to 9HP48 automatic transmission)

SSM 72102

Service Bulletin/Repair Instructions

ISSUE: POOR IDLE QUALITY. VIBRATION AT IDLE IS NOTICEABLY WORSE THAN COMPARISON VEHICLES. CAUSE: INCORRECT POSITIONING OF ENGINE MOUNTS FOLLOWING REPAIRS IN SERVICE OR PRODUCTION.

SSM71841

Service Bulletin/Repair Instructions

ISSUE: WARRANTY CLAIMS HAVE BEEN SUBMITTED FOR PANORAMIC GLASS ROOFS WHEN THERE IS EVIDENCE OF EXTERNAL IMPACT DAMAGE, AS EVIDENTIAL BY IMPACT MARKS AT THE ORIGIN CRACK. CAUSE: THE GLASS WHEN INSPECTED SHOWS CLEAR IMPACT MARKS WHERE AN OBJECT HAS HIT THE GLASS INITIATING THE CRACK

SSM72102

Service Bulletin/Repair Instructions

Evoque - Idle vibrat ion. - Poor idle quality, Vibration at idle is noticable worse than comparison vehicles.

DVD-137-07

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Product Issues

Service Bulletin/Repair Instructions

Product Issues Update

LTB00647NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Battery Charge Warning Indicator Illuminated

LTB00652NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Terrain Response Special Program Does Not Refmain Engaged After an Ignition Cycle

SSM71823

Service Bulletin/Repair Instructions

ISSUED MAY 2014: DURING A RECENT MARKET VISIT IT WAS NOTED THAT A SIGNIFICANT NUMBER OF DEALERS HAVE BEEN CARRYING OUT PDIS AND THEN RETURNING THE VEHICLE TO A STORAGE COMPOUND WITHOUT REFITTING THE TRANSIT RELAY OR RETURNING THE VEHICLE TO TRANSIT MODE. TRANSIT MODE / TRANSIT RELAY ARE DESIGNED TO PROTECT THE CUSTOMERS BATTERY UP TO THE POINT OF DELIVERY. ALL VEHICLES IN STORAGE MUST HAVE THE TRANSIT RELAY IN PLACE OR BE IN TRANSIT MODE.

SSM71800A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM71812

Service Bulletin/Repair Instructions

Turbo bolts insecure: 2.0L GTDI gasoline and 2.2L diesel The customer reports an unusual sound coming from the engine area while driving.

P040NAS1

Service Bulletin/Repair Instructions

Safety Recall: Rear Suspensioin Right Hand Link Arm To Knuckle Fixings

SRE14-03

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM71793

Service Bulletin/Repair Instructions

ISSUE: JAGUAT LAND ROVER ARE SEEKING INFORMATION CONCERNING WHEEL ARCH CLADDING CLIPS AND HOOKS CAUSE: THE ROOT CAUSE IS BEING INVESTIGATED AND INFORMATION IS REQUIRED

SSM71815

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION.

Q379NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Fuel Regulation

SGI14-11

Service Bulletin/Repair Instructions

DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2013-2014 MODEL YEAR LAND ROVER LR2 (L359) AND 2012-2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WITHIN THE LISTED VIN RANGES WHERE DIAGNOSTIC TROUBLE CODE (DTC) P0089-29, FUEL PRESSURE REGULATOR PERFORMANCE - SIGNAL INVALID, IS STORED IN THE ENGINE CONTROL MODULE (ECM) AND THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED IN THE INSTRUMENT CLUSTER MESSAGE CENTER.

SRE14-01

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SSM68338

Service Bulletin/Repair Instructions

ISSUE :- CUSTOMERS HAVE REPORTED THAT THE GRIDLINES ON THE GRAPHICAL DISPLAY ARE MISSING CAUSE :- POSSIBILITY THAT IT HAS BEEN SWITCHED OFF BY THE USER ACTION :- IF INVESTIGATING A CUSTOMER COMPLAINT OF NO GRIDLINES ON THE GRAPHICAL DISPLAY, THEN PLEASE FOLLOW THE INSTRUCTIONS DESCRIBED IN THE ATTACHMENT OR THE VEHICLE HANDBOOK.

SSM69478

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCHSCREEN, THEY MAY HAVE ERRORS OR GREYED OUT BUTTONS. CAUSE: SOFTWARE COMPATIBILITY ISSUES ACTION: IF A CUSTOMER REPORTS THE CONCERN DETAILED ABOVE AN HLDF SOFTWARE UPDATE WILL BE REQUIRED USING SDD. TO COMPLETE THE UPDATE FOLLOW THE INSTRUCTIONS BELOW:-

SSM71198

Service Bulletin/Repair Instructions

ISSUE: WARRANTY CLAIMS AND EPQR HAVE BEEN RECEIVED WHERE TECHNICAL BULLETIN LTB00342 HAS BEEN COMPLETED ON VEHICLES OUTSIDE THE VIN RANGE IN THE BULLETIN. THERE IS ALSO EVIDENCE THAT THE BULLETIN HAS BEEN COMPLETED ON EVOQUE. SPECIAL SERVICE MESSAGES 46477, 54417 AND 55837 ALSO REFER TOLTB00342. ACTION: THE REPAIR OUTLINED IN LTB00342 (CURRENTLY AT VERSION 2) MUST ONLY BE COMPLETED ON FREELANDER 2 (LR2) WITHIN THE BULLETIN VIN RANGE 000212 TO 257090. AT VIN 257091 AN IMPROVED PINION BEARING DESIGN WAS INTRODUCED ALONG WITH A DESIGN CHANGE TO THE DIFFERENTIAL.

DVD-137-03

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

DVD13703V166

Service Bulletin/Repair Instructions

Land Rover Diagnostics Software Update. Dealer Data Update

DVD13703V167

Service Bulletin/Repair Instructions

Land Rover Diagnostics Software Update. Dealer Data Update

SSM71738

Service Bulletin/Repair Instructions

ISSUE: ON A SMALL NUMBER OF L538 2.0GDTI VEHICLES DTC P2610-85 IS LOGGED CAUSING THE CHECK ENGINE INDICATOR TO APPEAR ON THE IPC. CAUSE: THE CAUSE IS BEING INVESTIGATED AND INFORMATION IS REQUIRED TO HELP ESTABLISH ROOT CAUSE.

LTB00642NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Navigation Defaults To A Regional Location

LTB00631NAS2

Service Bulletin/Repair Instructions

Technical Bulletin: Compact Key Handset - Lower-Level Service Repair

LTB00466NAS2

Service Bulletin/Repair Instructions

SITUATION: STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.

LTB00401NAS4

Service Bulletin/Repair Instructions

SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.

SSM69578

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE INITIALIZING SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES

SSM71518

Service Bulletin/Repair Instructions

ISSUE: SDD IS UNABLE TO CONFIGURE ELECTRONIC CONTROL MODULES. IT IS NOT POSSIBLE TO COMPLETE ANY CONFIGURATION BECAUSE THE CAR CONFIGURATION FILE (CCF) APPEARS TO BE LOST AS A RESULT. THIS ALSO AFFECTS PDI - IF PERSONALISATION FEATURES ARE REQUIRED TO BE CHANGED. IF THE CAR CONFIGURATION IS VIEWED IN THE FROM THE SESSION ACTIVE CAR CONFIGURATION SCREEN, THE CAR CONFIGURATION STATUS WILL SHOW A RED CROSS FOR THE GATE WAY MODULE (GWM) AND THE BODY CONTROL MODULE (BCM) AND A YELLOW EXCLAMATION MARK WILL BE SHOWN FOR THE AS_BUILT. (SEE ACTIVE CAR CONFIGURATION SCREEN.JPG FOR REFERENCE) CAUSE: SYMPTOM DRIVEN DIAGNOSTICS (SDD) IS UNABLE TO RECOGNISE THE VEHICLE VIA THE CCF. SDD IS NOT SETUP CORRECTLY FOR A SMALL NUMBER OF L538 14MY - MULTI-CAN CCF VEHICLES. SDD IS UNABLE TO QUALIFY THE VEHICLE SPECIFICATION AND FORCES THE TECHNICIAN TO MANUALLY ENTER VEHICLE SPECIFICATION DATA. - THIS MEANS THERE IS A POTENTIAL THAT DATA COULD BE ENTERED INCORRECTLY BY THE TECHNICIAN. (SEE UNKNOWN VEHICLE SPECIFICATION.JPG FOR REFERENCE).

SSM71561

Service Bulletin/Repair Instructions

ISSUE: FOLLOWING A RECENT CAMPAIGN A FEW CUSTOMERS HAVE REPORTED THAT THE TRANSMISSION CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION

LTB00616NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Tail Lamp Condensation. Onwards

SSM70878

Service Bulletin/Repair Instructions

ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON LAND ROVER / RANGE ROVER VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING.

DVD13702V165

Service Bulletin/Repair Instructions

Land Rover Diagnostics Software Update. Dealer Data Update

SSM 71499

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER REPORTS THE CHARGE LIGHT IS ILLUMINATED WITHIN THE CLUSTER, CAUSE: POTENTIAL SOFTWARE ISSUE' CONNECT SDD AND CARRY OUT A DTC READ, B1404-13 IS FLAGGED

SSM71499

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER REPORTS THE CHARGE LIGHT IS ILLUMINATED WITHIN THE CLUSTER, CAUSE: POTENTIAL SOFTWARE ISSUE' CONNECT SDD AND CARRY OUT A DTC READ, B1404-13 IS FLAGGED

SSM71499A

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

LTB00631NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Compact Key Handset - Lower - Level Service Repair

SSM 71420

Service Bulletin/Repair Instructions

ISSUE: THE PRIMARY DOOR SEALS COME ADRIFT FROM THE BODY AT THE BOTTOM OF THE DOOR APERTURE. CAUSE: THE CAUSE IS BEING INVESTIGATED AND INFORMATIONIS REQUIRED TO HELP ESTABLISH ROOT CAUSE.

SSM71420

Service Bulletin/Repair Instructions

RE-ISSUED FEBRUARY 2014. ISSUE: THE PRIMARY DOOR SEALS COME ADRIFT FROM THE BODY AT THE BOTTOM OF THE DOOR APERTURE. CAUSE: THE CAUSE IS BEING INVESTIGATED AND INFORMATION IS REQUIRED TO HELP ESTABLISH ROOT CAUSE.

LTB00628NAS1

Service Bulletin/Repair Instructions

SITUATION: PAINT DAMAGE TO THE ROOF PANEL AT THE A-PILLAR AREA MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY A CLASH BETWEEN THE A-PILLAR TRIM AND ROOF PANEL.

Q355NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Transmission Control Switch Fails to Rise

SGI14-01

Service Bulletin/Repair Instructions

DESCRIPTION ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR LAND ROVER RANGE ROVER EVOQUE AND 2014MY LAND ROVER RANGE ROVER VEHICLES WITHIN THE LISTED VIN RANGE, THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED 'ON'). REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE.

SSM70498

Service Bulletin/Repair Instructions

ISSUE: THERE IS A HIGH PERCENTAGE OF WINDOW REGULATORS / MOTORS BEING REPLACED. WHEN TESTED BY THE SUPPLIER THEY ARE FOUND TO BE FULLY FUNCTIONAL AND WITHOUT FAULT. IN AN ATTEMPT TO ACCURATELY DIAGNOSE AND PREVENT THE UNNECESSARY REPLACEMENT OF PARTS, THIS SSM HAS BEEN RELEASED TO REQUEST DEALERS TO CONSIDER THE FOLLOWING IN THE FIRST INSTANCE WHEN INVESTIGATING WINDOW REGULATOR CONCERNS AND ITS OPERATION PRIOR TO REPLACING THE REGULATOR OR MOTOR. CUSTOMER MAY REPORT ONE OF THE FOLLOWING ISSUES:- A. WINDOW INOPERATIVE I.E. WILL NOT GO UP/DOWN, GOES UP/DOWN IN STAGES OR WILL NOT OPERATE AT ALL. B. WINDOW BOUNCE BACK OR NOT FULLY CLOSING. C. RATTLE OR NOISE DURING WINDOW OPERATION.

LTB00712NAS1

Service Bulletin/Repair Instructions

SITUATION: THE TOUCH SCREEN (TS), ALSO REFERRED TO AS THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR THE HIGH LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. CAUSE: THE TS MAY BE INCORRECTLY DIAGNOSED AS THE SOURCE OF THE FAULT AND REPLACED IN ERROR.

SSM70718

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES.

DVD13605

Service Bulletin/Repair Instructions

Land Rover Diagnostics Software Update. Dealer Data Update

SSM70258

Service Bulletin/Repair Instructions

Software Update.

Q355 UPS6613-2BN

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Q355UPS66132bNAS

Service Bulletin/Repair Instructions

Technical Bulletin: Transmission Control Switch Fails to Rise

SGI13-27

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

DVD 136-03V.158

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

LTB00389NAS3

Service Bulletin/Repair Instructions

Technical Bulletin: Squeaks & Rattles Kit Availability

SSM69718

Service Bulletin/Repair Instructions

The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.

SSM68378

Service Bulletin/Repair Instructions

ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.

SSM66897

Service Bulletin/Repair Instructions

ISSUE: CUSTOMERS HAVE REPORTED WARNING LAMP ILLUMINATION AND PARK BRAKE ACTIVATION / DE-ACTIVATION FUNCTIONALITY ISSUES WITH RELATED DTCS C2007-11 OR C2008-11. CAUSE: JLR ENGINEERING ARE CONTINUING TO INVESTIGATE ROOT CAUSE OF THE ISSUE.

SSM67897

Service Bulletin/Repair Instructions

ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE.

SSM60957

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE MESSAGE SMART KEY BATTERY LOW IS DISPLAYED ON THE INSTRUMENT PACK WHEN THE KEY HANDSET REMOTE IS OPERATED. CAUSE: CURRENTLY UNDER ANALYSIS.

SGI13-16

Service Bulletin/Repair Instructions

DESCRIPTION THERE IS NO SDD-BASED SERVICE INTERVAL INDICATOR RESET PROCEDURE FOR 2012-2014 MODEL YEAR LAND ROVER RANGE ROVER EVOQUE VEHICLES. THIS MEANS THE SERVICE INTERVAL INDICATOR RESET PROCEDURE MUST USE THE MANUAL PROCESS VIA THE INSTRUMENT CLUSTER (IC). UNTIL RECENTLY, THE IC MANUAL RESET PROCEDURE WOULD NOT ALLOW THE COUNTER TO BE RESET BEFORE THE SPECIFIED SERVICE MILEAGE OR TIME HAS ELAPSED.

UPS2813-2BNAS1

Service Bulletin/Repair Instructions

SITUATION: THERE IS NO SDD-BASED SERVICE INTERVAL INDICATOR RESET PROCEDURE. THIS MEANS THE SERVICE INTERVAL INDICATOR RESET PROCEDURE MUST USE THE MANUAL PROCESS VIA THE INSTRUMENT CLUSTER (IC). UNTIL RECENTLY, THE IC MANUAL RESET PROCEDURE WOULD NOT ALLOW THE COUNTER TO BE RESET BEFORE THE SPECIFIED SERVICE MILEAGE OR TIME HAS ELAPSED. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.

UPS28132bNAS12

Service Bulletin/Repair Instructions

Update Prior to Sale: Unable to Reset Service Interval Indicator Early

SSM66017

Service Bulletin/Repair Instructions

WHEN CARRYING OUT THIS YSB FOR SEAL CREAK IT HAS BEEN NOTED THAT SOME DEALERS ARE CHANGING INDIVIDUAL SEALS.

SSM64017

Service Bulletin/Repair Instructions

REPUBLISHED AUGUST 2013. CUSTOMER REPORTS SMART KEY NOT FOUND.

LTB00525NAS1

Service Bulletin/Repair Instructions

Technical Bulletin: Creak Noise From Door/Body Seal (Onwards)

SSM62157

Service Bulletin/Repair Instructions

Symptom general accessories

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.