N861 Range Rover 21AUG26
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Vehicle report
2019 LAND ROVER RANGE ROVER EVOQUE
Service bulletins
352 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
N861 Range Rover 17JUL26
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
SSM76468 - 03JUL26
Other
Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
N861 Range Rover 16JUN26
Other
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions.
N861 Range Rover 15MAY26
Other
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
N861 Range Rover 17APR26
Other
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Malfunction Indicator Lamp (MIL) might be illuminated,
N861 Range Rover 20MAR26
Other
Charging fault on instrument cluster after update
SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Range Rover_N861 02-20-20
Other
The 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.
Range Rover_N861_17OCT25
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
JLRTB02023NAS3 RESCINDED
Service Bulletin/Repair Instructions
MIL Illuminated.
SSM76386 - 29AUG25
Other
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Range Rover_N861_18AUG25
Other
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL),
Range Rover_N861_20JUN25
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
SSM76301 - 11JUN25
Other
Front Stabilizer Bar Link - Noisy
Range Rover_N861_16MAY25
Other
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Malfunction Indicator Lamp (MIL) might be illuminated, loss of start/stop functionality and no communication during diagnostic sessions.
Range Rover_N861_18APR25
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_22
Other
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
SSM76301 - 07APR25
Other
Front Stabilizer Bar Link - Noisy
Range_Rover_N861_21MAR25
Other
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Malfunction Indicator Lamp (MIL) might be illuminated
MRC_H419_N725_MAR2025_43
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
Other
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Range_Rover_N861_21FEB25
Other
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
SFCC_FEB2025_25
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Other
Infotainment Master Controller (IMC) Extended Warranty
N735
Service Bulletin/Repair Instructions
InControl Touch Pro Wired Update
N769
Service Bulletin/Repair Instructions
Infotainment Master Controller (IMC) Extended Warranty
Range Rover_N861_17JAN25
Other
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
Range Rover_N861_20DEC24
Other
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
SSM76173
Other
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Range Rover_N861_15NOV24
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Range Rover_N881_15NOV24
Other
Powertrain Control Module (PCM) Software Update
Range_Rover_N861_18OCT24
Other
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
Range Rover_N861_20SEP24
Other
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
RANGE ROVER N861
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Range Rover_N861_19JUL24
Other
On certain 2020 to 2022 model year Range Rover, 2019 to 2022 model year Range Rover Sport, 2019 to 2020 model year RangeRover Evoque and 2020 model year Discovery Sport vehicles, the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offlinestate and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions.
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
N861 RANGE ROVER
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
N861-RANGE ROVER
Other
Charging fault on instrument cluster after update.
SFCC_MAY2024_45
Other
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Malfunction Indicator Lamp (MIL) might be illuminated with code U0111- 00, loss of start/stop functionality and no communication during diagnostic sessions..
SFCC_MAR2024_25
Service Bulletin/Repair Instructions
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
BIG5MAR24_32
Service Bulletin/Repair Instructions
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended
N861
Service Bulletin/Repair Instructions
On certain 2020 to 2022 model year Range Rover, 2019 to 2022 model year Range Rover Sport, 2019 to 2020 model year Range Rover Evoque and 2020 model year Discovery Sport vehicles, the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.
SFCC_JAN2024_41
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_DEC2023_32
Service Bulletin/Repair Instructions
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76039
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76009
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM75771
Service Bulletin/Repair Instructions
Engine knocking noise post service engine replacement - incorrect fuel injector installation.
SSM75153
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SSM75153ATT1
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SSM75153ATT2
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75963
Service Bulletin/Repair Instructions
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75951
Service Bulletin/Repair Instructions
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75871
Service Bulletin/Repair Instructions
Tailgate not closing when opened using the passive entry
SSM75918
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SFCC_OCT2022_24
Service Bulletin/Repair Instructions
SOS Limited Availability or SOS Not available warning message displayed
SFCC_OCT2022_34
Service Bulletin/Repair Instructions
Customer reports that low coolant lamp on, coolant leak.
SSM75824
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75647
Service Bulletin/Repair Instructions
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
SSM75825
Service Bulletin/Repair Instructions
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
SSM75618
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_30
Service Bulletin/Repair Instructions
Message center displays âCoolant Level Lowâ warning message.
SFCC_SEP2022_31
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_SEP2022_37
Service Bulletin/Repair Instructions
Suspension Warning Displayed On Instrument Cluster
SSM75848
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75848ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_AUG2022_35
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_37
Service Bulletin/Repair Instructions
Customer reports coolant level low message on dash or a coolant leak.
SSM75808
Service Bulletin/Repair Instructions
COOLANT LEVEL LOW WARNING MESSAGE
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_41
Service Bulletin/Repair Instructions
A customer may report a rattle tyle noise from the front seat base area.
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_44
Service Bulletin/Repair Instructions
A customer may report a rattle tyle noise from the front seat base area.
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_38
Service Bulletin/Repair Instructions
Charge warning light on, MIL light
SSM75666
Service Bulletin/Repair Instructions
HVAC taking longer than expected to warm the cabin in cold environments.
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_44
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
LTB01245NAS4
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated.
SSM75635
Service Bulletin/Repair Instructions
Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75620
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
IC TP 21B
Service Bulletin/Repair Instructions
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_38
Service Bulletin/Repair Instructions
Air Conditioning System Inoperative (Electric A/C Compressors Only)
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75423
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SSM75540
Service Bulletin/Repair Instructions
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SSM75540ATT
Service Bulletin/Repair Instructions
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_36
Service Bulletin/Repair Instructions
Judder/vibration at low speed when turning.
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_39
Service Bulletin/Repair Instructions
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_43
Service Bulletin/Repair Instructions
BECM offline after programming.
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_29
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_MAY2021_35
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_MAY2021_44
Service Bulletin/Repair Instructions
A customer may report a rattle noise coming from the front seat area.
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_MAY2021_47
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SSM75416
Service Bulletin/Repair Instructions
Update Apple Carplay Navigation Voice Guidance Not Heard
NAS20.11.002.3
Service Bulletin/Repair Instructions
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
SSM75406
Service Bulletin/Repair Instructions
Check Engine MIL illuminated
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_APR2021_27
Service Bulletin/Repair Instructions
There was a flashing D when slowing to a stop.
SFCC_APR2021_32
Service Bulletin/Repair Instructions
There is a noise from the vehicle while driving.
SFCC_APR2021_44
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_APR2021_45
Service Bulletin/Repair Instructions
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_31
Service Bulletin/Repair Instructions
Lost Communication With Battery Energy Control Module "A"
SFCC_MAR2021_45
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_MAR2021_48
Service Bulletin/Repair Instructions
Water Leak from Windshield
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_33
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_FEB2021_34
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_FEB2021_43
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
LTB00552NAS3
Service Bulletin/Repair Instructions
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
SSM75237ATT
Service Bulletin/Repair Instructions
Rear bodyside lamps are cracked/broken around the edge of the lens.
SFCC_JAN2021_15
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_JAN2021_40
Service Bulletin/Repair Instructions
A customer may report that the rear tailgate is not opening from one of the different switch sources or the tailgate releases but, does not fully open, it just opens slightly.
SFCC_JAN2021_42
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_JAN2021_44
Service Bulletin/Repair Instructions
A customer may report that the HVAC blower is not operating after the vehicle has been parked for several days.
BIG5JAN21_43
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
N481NAS2
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
NAS20.11.002v2
Service Bulletin/Repair Instructions
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SSM75163
Service Bulletin/Repair Instructions
Air Conditioning operating Intermittently.
JLRTB02017NAS3
Service Bulletin/Repair Instructions
Interactive Control Display Module (ICDM) - Purple Line Flickering
LTB00766NAS5
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
SFCC_NOV2020_16
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_NOV2020_35
Service Bulletin/Repair Instructions
There is a noise from the rear of the vehicle while turning. There is a judder feeling when turning.
SFCC_NOV2020_36
Service Bulletin/Repair Instructions
The engine fan runs excessively.
SFCC_NOV2020_37
Service Bulletin/Repair Instructions
Fuel Gauge drops too quickly after refill
BIG5NOV20_30
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SSM75091
Service Bulletin/Repair Instructions
Rattle noise coming from underneath the vehicle
N481NAS1
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
SFCC_OCT2020_16
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_OCT2020_35
Service Bulletin/Repair Instructions
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
SFCC_OCT2020_40
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
SFCC_SEP2020_27
Service Bulletin/Repair Instructions
The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_29
Service Bulletin/Repair Instructions
There is a squeak from the engine at startup or shut down.
SFCC_SEP2020_4
Service Bulletin/Repair Instructions
There is a noise or judder when turning at low speeds from the Active Driveline.
SFCC_AUG2020_30
Service Bulletin/Repair Instructions
The engine will shut off at a stop and restart immediately by using the start button.
SFCC Jul20_18
Service Bulletin/Repair Instructions
The Check Engine MIL is on. There is a lack of power from the engine.
SFCC Jul20_26
Service Bulletin/Repair Instructions
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC Jul20_27
Service Bulletin/Repair Instructions
Upper and/or Lower screen flickering/ jitter behavior
SSM74895
Service Bulletin/Repair Instructions
Corrosion in EJB (Engine Junction Box)
NAS20.07.012
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SSM74892
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
NAS20.07.001
Service Bulletin/Repair Instructions
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been reinstated.
SSM74876
Service Bulletin/Repair Instructions
Head up display goes off bus and stops working (fully inoperable).
BIG5_JUN_42
Service Bulletin/Repair Instructions
EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
SFCC_JUN2020_18
Service Bulletin/Repair Instructions
There is a noise from the front of the car.
SFCC_JUN2020_21
Service Bulletin/Repair Instructions
There is a noise when turning. There is a judder/vibration when turning.
SFCC_JUN2020_8
Service Bulletin/Repair Instructions
Service Actions H291 and N451 Temporarily Suspended
SSM74856
Service Bulletin/Repair Instructions
Suspended Campaign N451
BIG5_JUN_48
Service Bulletin/Repair Instructions
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously
NAS20.06.006
Service Bulletin/Repair Instructions
Service Actions H291 and N451 Temporarily Suspended
N451NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.06.004
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_MAY2020_24
Service Bulletin/Repair Instructions
Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled, Forward Alert Not Available Messages are displayed on the Instrument Cluster.
SSM74813
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the 'Browse' and 'Track' list tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
SSM74813_Attach
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the âBrowseâ and Track listâ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
JLRTB02020NAS2
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with reduced engine performance. Further investigation has shown that Diagnostic Trouble Code(s) (DTC) P2170-11 is stored in the Powertrain Control Module (PCM).
SSM74779
Service Bulletin/Repair Instructions
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_20
Service Bulletin/Repair Instructions
There is a smell of fuel from the vehicle. Technical Description: ⢠No issues or leaks are identified from the fuel system. ⢠The front PTU is found to be leaking from the pinion seal.
SFCC_APR20_PG24
Service Bulletin/Repair Instructions
⢠There is a loud noise from the front of the vehicle. ⢠The Check Engine MIL is on.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74786
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
JLRTB02030NAS1
Service Bulletin/Repair Instructions
A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): ⢠P2B61-73 ⢠P26CB-72
SSM74764
Service Bulletin/Repair Instructions
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
JLRTB02023NAS2
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_MAR12_10
Service Bulletin/Repair Instructions
Affected vehicles will have new software downloaded to the Transmission Control Module.
SFCC_MAR12_17
Service Bulletin/Repair Instructions
The Charge System Fault message is present in the instrument pack.
SFCC_MAR12_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_MAR12_35
Service Bulletin/Repair Instructions
Customer may report that the heated seats are slow to warm or cool off.
JLRTB02023NAS1
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
UPS0920-1BNAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience a quiescent drain on the startup battery due to the Instrument Panel Cluster Control Module (IPC) remaining active.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
RCTR_29JAN20_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SSM74698
Service Bulletin/Repair Instructions
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74569
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle. No associated DTCâs flagged.
SSM74569Att
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle. No associated DTCâs flagged.
JLRTB02020NAS1
Service Bulletin/Repair Instructions
The MIL is illuminate on the IPC with reduced engine performance.
NAS19.10.019_2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may not start due to the Gateway Control Module (GWM) not initializing.
JLRTB02016NAS1
Service Bulletin/Repair Instructions
The front tow eye cover is visually adrift from the upper retaining clips.
SSM74599
Service Bulletin/Repair Instructions
Inconsistent Bluetooth connectivity for customers following an Android or Apple operating software (OS) update.
TechRS_NOV19_100
Service Bulletin/Repair Instructions
Customer is able to unlock and lock the vehicle but not able to start vehicle
TechRS_NOV19_102
Service Bulletin/Repair Instructions
Temperature settings revert from Fahrenheit to Celsius after an ignition cycle.
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_86
Service Bulletin/Repair Instructions
The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
Tech_RS_NOV19_93
Service Bulletin/Repair Instructions
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier Bosch, or the Central Configuration learn in.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_99
Service Bulletin/Repair Instructions
Customer states not able to start vehicle after state inspection test is performed.
SSM74634
Service Bulletin/Repair Instructions
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
SFCC_NOV19_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_23
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_24
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_32
Service Bulletin/Repair Instructions
Not able to start vehicle due to dead battery after a state mandated inspection test.
SFCC_NOV19_33
Service Bulletin/Repair Instructions
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources.
SFCC_NOV19_40
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
SSM74604
Service Bulletin/Repair Instructions
Engine MIL on.
SSM74591
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_27
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_28
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCC_OCT19_35
Service Bulletin/Repair Instructions
Customer states the vehicle will not start
SFCC_OCT19_36
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_37
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_38
Service Bulletin/Repair Instructions
Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.
SSM74568
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74568Att
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74561
Service Bulletin/Repair Instructions
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74577
Service Bulletin/Repair Instructions
Issue: After replacement of the Restraints Control Module (RCM) the DTC's that follow are stored within the RCM: B0002-13 (Driver's Front Airbag stage 2 - open circuit) B0005-56 Collapsible Steering Column Deployment Control Invalid / Incompatible Configuration
SSM74446
Service Bulletin/Repair Instructions
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems.
SFCC_SEP19_Slide
Service Bulletin/Repair Instructions
Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.
LTB01290NAS2
Service Bulletin/Repair Instructions
The IC displays the incorrect translation for the 'Deactivated Park Brake' warning message, in the French language setting only..
SFCC AUG19 Slide
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
SSM74500
Service Bulletin/Repair Instructions
Air conditioning being reported as inoperative at the Pre-Delivery Inspection (PDI).
SSM74491
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SFCC Slide21
Service Bulletin/Repair Instructions
The Gearbox Overheating message appeared in the instrument cluster.
SFCC Slide22
Service Bulletin/Repair Instructions
The engine fan is making a lot of noise. The engine fan runs after I turn the car off.
SFCC Slide24
Service Bulletin/Repair Instructions
Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available
SFCC Slide25
Service Bulletin/Repair Instructions
TCU_3 Programming failures
SFCC Slide26
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC Slide27
Service Bulletin/Repair Instructions
Intermittent Bluetooth connection on Android equipped device with software 9.0
SFCC Slide28
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
SFCC Slide29
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SFCC Slide30
Service Bulletin/Repair Instructions
Customer states the vehicle will not start
SFCC Slide43
Service Bulletin/Repair Instructions
The tire valve stem is broken or cracked.
LTB00972NAS3
Service Bulletin/Repair Instructions
No air is blowing through any of the passenger compartment air vents, regardless of the temperature or fan speed selected.
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a 2500 status.
N330NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the Emergency Call (eCall) and Breakdown Call (bCall) buttons within the front overhead console are missing.
NAS19.06.003
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Emergency Call (eCall) and Breakdown Call (bCall) buttons within the front overhead console are missing.
LTB01030NAS5
Service Bulletin/Repair Instructions
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
SFCC_MAY19_Slide
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at 12.2 software.
SSM74404
Service Bulletin/Repair Instructions
Degradation of the primary catalytic converter. The DTC P0420-00 stored in the PCM indicates the primary catalyst is not operating at an optimal level.
N299NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the Parking Aid system audible warning does not function.
NAS1904009
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Parking Aid System audible warning does not function.
SFCC-APRIL19-Sli
Service Bulletin/Repair Instructions
TCU_3 programming failures
SSM74303
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
LTB00766NAS4
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SSM73872
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74189
Service Bulletin/Repair Instructions
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
LTB01290NAS1
Service Bulletin/Repair Instructions
On vehicles with a partial Thin Film Transistor (TFT) Instrument Cluster (IC) only, the French language translation of the 'Deactivated Park Brake' message may be incorrect.
SFCC-14MAR19-Sli
Service Bulletin/Repair Instructions
TCU-3 programming failures. TCU-3 software download incomplete due to software iteration step.
SSM74326
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance message may also be reported.
SSM74326Attachme
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance message may also be reported.
SSM74300
Service Bulletin/Repair Instructions
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
SSM73799
Service Bulletin/Repair Instructions
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
SSM74310
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
SSM74310Attachme
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
SSM74315
Service Bulletin/Repair Instructions
Retailers may report the coolant level is over the maximum fill line at PDI.
SSM74283
Service Bulletin/Repair Instructions
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SFCC-Slide22
Service Bulletin/Repair Instructions
InControl Touch Pro Inoperative
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SSM74284
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74267
Service Bulletin/Repair Instructions
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
SSM74264
Service Bulletin/Repair Instructions
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
SSM74161
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
SSM74259
Service Bulletin/Repair Instructions
After replacement of the Restraints Control Module (RCM) the DTC B0002-13 (Driver's Front Airbag stage 2 - open circuit) is stored within the RCM.
SSM74249
Service Bulletin/Repair Instructions
When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the user may notice that PATHFINDER does not respond even though the ?Replace ECU? button has been selected.
SSM74237
Service Bulletin/Repair Instructions
A Customer may complain of one or more Smart Keys not working as expected with the vehicle. This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ?Smart Key deactivated? message on the Instrument Cluster Failure to unlock or lock all the doors when operating the Smart Key Poor range of the Smart key when operated.
SFCC10JAN19Slide
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated
LTB01108NAS5
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions.
NAS18.12.017
Service Bulletin/Repair Instructions
Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro software updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
N268 UPS12618-2b
Service Bulletin/Repair Instructions
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements.
NAS18.08.015
Service Bulletin/Repair Instructions
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
SSM74176
Service Bulletin/Repair Instructions
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
LTB01227NAS1
Service Bulletin/Repair Instructions
Water ingress into the rear footwell(s) of the passenger compartment and/or audible water movement from the rear when driving may be evident.
LTB01217NAS1
Service Bulletin/Repair Instructions
Corrosion may be visible on the fuel tank heatshield.
SSM74161Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM74052
Service Bulletin/Repair Instructions
?SOS Limited Functionality? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). SOS Limited Functionality may affect the TCU's ability to support the ECall function when required by the customer.
SSM74141
Service Bulletin/Repair Instructions
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle.
SSM74141Attachme
Service Bulletin/Repair Instructions
Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles at PDI appear to be the wrong spec / colour for the vehicle.
LTB01120NAS2
Service Bulletin/Repair Instructions
A lack of cooling from the Air Conditioning (A/C) system may be evident.
SSM74140
Service Bulletin/Repair Instructions
A customer may report oil leaking from the front of the vehicle, the issue may also be detected during routine servicing or inspections. Upon further investigation oil is found to be leaking from the interface of the PTU and the automatic transmission.
SSM74067
Service Bulletin/Repair Instructions
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.
LTB01108NAS1
Service Bulletin/Repair Instructions
InControl Touch Pro features may not function as expected.
LTB01090NAS1
Service Bulletin/Repair Instructions
Steering column multifunction switch.
LTB00876NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Both Keys Locked In Vehicle
SSM71881
Service Bulletin/Repair Instructions
The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
SSM71862
Service Bulletin/Repair Instructions
This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
LTB00616NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Tail Lamp Condensation. Onwards
SSM70258
Service Bulletin/Repair Instructions
Software Update.
LTB00389NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Squeaks & Rattles Kit Availability
SSM69718
Service Bulletin/Repair Instructions
The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.
SSM62157
Service Bulletin/Repair Instructions
Symptom general accessories
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.