N861 Range Rover 21AUG26
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Vehicle report
2020 LAND ROVER RANGE ROVER EVOQUE
Service bulletins
440 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
E002 - 20JUL26
Service Bulletin/Repair Instructions
Exhaust System Oxygen (O2) Sensors - Extended Warranty
N861 Range Rover 17JUL26
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
SSM76468 - 03JUL26
Other
Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
N861 Range Rover 16JUN26
Other
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions.
N906v2 - 18MAY26
Service Bulletin/Repair Instructions
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
N861 Range Rover 15MAY26
Other
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
N861 Range Rover 17APR26
Other
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Malfunction Indicator Lamp (MIL) might be illuminated,
N861 Range Rover 20MAR26
Other
Charging fault on instrument cluster after update
SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Range Rover_N861 02-20-20
Other
The 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.
252602.027 - 12FEB26
Service Bulletin/Repair Instructions
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_26
Other
After vehicle off, the fan continues to run at high speeds.
SSM000017-19DEC25
Other
Coolant fan may continue running at high speed after ignition shut-off
Range Rover_N861_17OCT25
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
SSM76386 - 29AUG25
Other
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Range Rover_N861_18AUG25
Other
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL),
Range Rover_N906_18AUG25
Other
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
Range Rover_N861_20JUN25
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Range Rover_N906_20JUN25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
TUCC_JUN2025_57
Other
There is a knocking type noise from the front of the vehicle while driving on rough roads.
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
SSM76301 - 11JUN25
Other
Front Stabilizer Bar Link - Noisy
Range Rover_N906_16MAY25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N861_16MAY25
Other
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Malfunction Indicator Lamp (MIL) might be illuminated, loss of start/stop functionality and no communication during diagnostic sessions.
TUCC_MAY2025_14
Other
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
Range Rover_N861_18APR25
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Range Rover_N906_18APR25
Other
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_22
Other
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
SSM76301 - 07APR25
Other
Front Stabilizer Bar Link - Noisy
Range_Rover_N861_21MAR25
Other
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Malfunction Indicator Lamp (MIL) might be illuminated
Range_Rover_N906_21MAR25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
MRC_H428_N769_MAR2025_44
Other
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Range_Rover_N861_21FEB25
Other
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
Range_Rover_N906_21FEB25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_FEB2025_26
Other
Infotainment Master Controller (IMC) Extended Warranty
SFCC_FEB2025_45
Other
Low engine coolant lamp warning on instrument panel and/or coolant leak.
N769
Service Bulletin/Repair Instructions
Infotainment Master Controller (IMC) Extended Warranty
SSM76249
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT1
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT2
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT3
Other
Thermostat Housing Engine Coolant Leak
Range Rover_N861_17JAN25
Other
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
Range Rover_N906_17JAN25
Other
BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N861_20DEC24
Other
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
Range Rover_N906_20DEC24
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SSM76173
Other
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
SFCC_DEC2024_48
Other
Low coolant light on or smell of coolant from engine area.
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Range Rover_N861_15NOV24
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
Range Rover_N881_15NOV24
Other
Powertrain Control Module (PCM) Software Update
Range Rover_N906_15NOV24
Other
The BCM requires replacement with a new component which fully meets the US importation requirements.
SFCC_NOV2024_32
Other
The engine cooling pump has a visible coolant leak.
SSM76149
Other
Fuel Pump Driver Module Inoperative
Range_Rover_N861_18OCT24
Other
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
Range_Rover_N906_18OCT24
Other
Body Control Module (BCM) does not fully meet US importation requirements.
Range Rover_N861_20SEP24
Other
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
SFCC_SEP2024_27
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_SEP2024_45
Other
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
MRC_AUG2024_49
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
RANGE ROVER N861
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
SFCC_AUG2024_24
Other
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
EVA2 SOTA 4.2.0
Over The Air
Improvements to SOTA (Software Over The Air) capability.
Range Rover_N861_19JUL24
Other
On certain 2020 to 2022 model year Range Rover, 2019 to 2022 model year Range Rover Sport, 2019 to 2020 model year RangeRover Evoque and 2020 model year Discovery Sport vehicles, the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offlinestate and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions.
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
N861 RANGE ROVER
Other
Mild Hybrid Electric Vehicle (MHEV) Battery Offline
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
N861-RANGE ROVER
Other
Charging fault on instrument cluster after update.
SFCC_MAY2024_45
Other
On certain 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. Malfunction Indicator Lamp (MIL) might be illuminated with code U0111- 00, loss of start/stop functionality and no communication during diagnostic sessions..
SFCC_MAR2024_25
Service Bulletin/Repair Instructions
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
SFCC_MAR2024_70
Service Bulletin/Repair Instructions
A creaking type noise from the roof area is heard while driving.
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
JLRTB02079NAS2
Service Bulletin/Repair Instructions
Creaking Noise From Glass Roof Panel
BIG5MAR24_32
Service Bulletin/Repair Instructions
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended
N861
Service Bulletin/Repair Instructions
On certain 2020 to 2022 model year Range Rover, 2019 to 2022 model year Range Rover Sport, 2019 to 2020 model year Range Rover Evoque and 2020 model year Discovery Sport vehicles, the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.
JLRP00257
Service Bulletin/Repair Instructions
Extended warranty on DMTL Pumps 2020MY to 2021MY.
SFCC_DEC2023_32
Service Bulletin/Repair Instructions
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76039
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76009
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SFCC_MAY2023_42
Service Bulletin/Repair Instructions
A customer may report a creaking type noise when steering from the front of the vehicle.
SSM75153
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SSM75153ATT1
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SSM75153ATT2
Service Bulletin/Repair Instructions
Creaking Type Noise When Steering
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75963
Service Bulletin/Repair Instructions
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75951
Service Bulletin/Repair Instructions
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75871
Service Bulletin/Repair Instructions
Tailgate not closing when opened using the passive entry
SSM75918
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75153ATT3
Service Bulletin/Repair Instructions
Creak Noise coming from the front of the vehicle while steering.
SSM75153ATT4
Service Bulletin/Repair Instructions
Creak Noise coming from the front of the vehicle while steering.
SSM75153ATT5
Service Bulletin/Repair Instructions
Creak Noise coming from the front of the vehicle while steering.
SFCC_NOV2022_35
Service Bulletin/Repair Instructions
Customers will be reporting a squeaking noise inside the cabin.
SFCC_OCT2022_24
Service Bulletin/Repair Instructions
SOS Limited Availability or SOS Not available warning message displayed
SFCC_OCT2022_31
Service Bulletin/Repair Instructions
MHEV DC/DC Converter â Squeaking noise from Cabin
SFCC_OCT2022_34
Service Bulletin/Repair Instructions
Customer reports that low coolant lamp on, coolant leak.
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter Squeaking noise from Cabin
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter Squeaking noise from Cabin
SSM75824
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75647
Service Bulletin/Repair Instructions
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
SSM75618
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_30
Service Bulletin/Repair Instructions
Message center displays âCoolant Level Lowâ warning message.
SFCC_SEP2022_31
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_SEP2022_37
Service Bulletin/Repair Instructions
Suspension Warning Displayed On Instrument Cluster
SSM75848
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75848ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
N458v3
Service Bulletin/Repair Instructions
PCM/TCM SOFTWARE UPDATE
N430v6
Service Bulletin/Repair Instructions
EVAPORATIVE EMISSION PURGE VALVE CALIBRATION
SFCC_AUG2022_35
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_37
Service Bulletin/Repair Instructions
Customer reports coolant level low message on dash or a coolant leak.
SSM75808
Service Bulletin/Repair Instructions
COOLANT LEVEL LOW WARNING MESSAGE
LTB01304NAS2
Service Bulletin/Repair Instructions
Outer Tail Lamps Water Ingress/Cracking lenses/Noise When Driving
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
BIG5MAR_34B
Service Bulletin/Repair Instructions
Affected vehicles have been built with front seat thorax airbags that were manufactured with labelling depicting prototype parts. While there are no functional concerns with the airbags, a decision has been taken to replace the front driver and passenger seat airbags under this owner notified program.
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_38
Service Bulletin/Repair Instructions
Charge warning light on, MIL light
SSM75666
Service Bulletin/Repair Instructions
HVAC taking longer than expected to warm the cabin in cold environments.
JLRTB02094NAS1
Service Bulletin/Repair Instructions
AC DOES NOT OPERATE AS EXPECTED DUE TO REFRIGERANT LEAK.
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_44
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
SSM75635
Service Bulletin/Repair Instructions
Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75620
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
IC TP 21B
Service Bulletin/Repair Instructions
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_21
Service Bulletin/Repair Instructions
The wireless phone charger is not working with iPhone 12
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_30
Service Bulletin/Repair Instructions
Transmission fluid leaks
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_38
Service Bulletin/Repair Instructions
Air Conditioning System Inoperative (Electric A/C Compressors Only)
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75423
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SSM75540
Service Bulletin/Repair Instructions
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SSM75540ATT
Service Bulletin/Repair Instructions
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_SEP2021_33
Service Bulletin/Repair Instructions
Low Speed Stall
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_39
Service Bulletin/Repair Instructions
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_43
Service Bulletin/Repair Instructions
BECM offline after programming.
JLRTB02060NAS4
Service Bulletin/Repair Instructions
A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps, at speeds of up to 40 km/h (25 mph) may be evident.
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_28
Service Bulletin/Repair Instructions
The vehicle does not Eco Stop.
SFCC_JUN2021_29
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_JUN2021_31
Service Bulletin/Repair Instructions
There is an odor from the vehicle after driving for a long time.
SFCC_JUN2021_39
Service Bulletin/Repair Instructions
A customer may report a knocking type noise from the front suspension while driving.
SFCC_MAY2021_34
Service Bulletin/Repair Instructions
The vehicle does not Eco Stop.
SFCC_MAY2021_35
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_MAY2021_44
Service Bulletin/Repair Instructions
A customer may report a rattle noise coming from the front seat area.
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_MAY2021_47
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SSM75411
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75411ATT
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75416
Service Bulletin/Repair Instructions
Update Apple Carplay Navigation Voice Guidance Not Heard
JLRTB02004NAS3
Service Bulletin/Repair Instructions
Temperature Displayed Incorrectly
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_APR2021_27
Service Bulletin/Repair Instructions
There was a flashing D when slowing to a stop.
SFCC_APR2021_29
Service Bulletin/Repair Instructions
There is an odor from the vehicle after driving for a long time.
SFCC_APR2021_32
Service Bulletin/Repair Instructions
There is a noise from the vehicle while driving.
SFCC_APR2021_35
Service Bulletin/Repair Instructions
A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough ground.
SFCC_APR2021_37
Service Bulletin/Repair Instructions
A customer may report a knock type noise can be heard on full right lock or full left lock, turning in a tight circle and at low speeds.
SFCC_APR2021_44
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_APR2021_45
Service Bulletin/Repair Instructions
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
JLRTB02041NAS3
Service Bulletin/Repair Instructions
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_23
Service Bulletin/Repair Instructions
Automatic High Beam Disabled
SFCC_MAR2021_27
Service Bulletin/Repair Instructions
Navigation Voice Control does not function
SFCC_MAR2021_31
Service Bulletin/Repair Instructions
Lost Communication With Battery Energy Control Module "A"
SFCC_MAR2021_36
Service Bulletin/Repair Instructions
Creak Noise From Glass Roof Panel
SFCC_MAR2021_44
Service Bulletin/Repair Instructions
HVAC Evaporator Refrigerant Leak
SFCC_MAR2021_45
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
JLRTB02079NAS1
Service Bulletin/Repair Instructions
Creaking Noise From Glass Roof Panel
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_31
Service Bulletin/Repair Instructions
Noise From Front Halfshaft
SFCC_FEB2021_33
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_FEB2021_34
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_FEB2021_42
Service Bulletin/Repair Instructions
HVAC Evaporator Refrigerant Leak
SFCC_FEB2021_43
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
JLRTB02078NAS1
Service Bulletin/Repair Instructions
After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will not operate, with no ability to override this option.
JLRTB02060NAS3
Service Bulletin/Repair Instructions
KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS
LTB00552NAS3
Service Bulletin/Repair Instructions
RESCINDED - Windshield Wiper Noise / Judder / Streak - RESCINDED
SSM75237
Service Bulletin/Repair Instructions
Rear bodyside lamps are cracked/broken around the edge of the lens.
SSM75237ATT
Service Bulletin/Repair Instructions
Rear bodyside lamps are cracked/broken around the edge of the lens.
SSM75238
Service Bulletin/Repair Instructions
Roof Opening Panel â Creaking
SSM75239
Service Bulletin/Repair Instructions
Customer may report their headlamps are stained or appear scratched on the lower edge/ corner of the lens, see attached images (red area).
SSM75239ATT
Service Bulletin/Repair Instructions
Customer may report their headlamps are stained or appear scratched on the lower edge/ corner of the lens, see attached images (red area).
SFCC_JAN2021_15
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_JAN2021_33
Service Bulletin/Repair Instructions
The fuel gauge drops too quickly after filling.
SFCC_JAN2021_37
Service Bulletin/Repair Instructions
A customer may report a rattle type noise from the floor console area between the front seats.
SFCC_JAN2021_39
Service Bulletin/Repair Instructions
A customer may express a concern that there is a rattle type noise from the center console and or that the sliding armrest feature does not function.
SFCC_JAN2021_40
Service Bulletin/Repair Instructions
A customer may report that the rear tailgate is not opening from one of the different switch sources or the tailgate releases but, does not fully open, it just opens slightly.
SFCC_JAN2021_42
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_JAN2021_44
Service Bulletin/Repair Instructions
A customer may report that the HVAC blower is not operating after the vehicle has been parked for several days.
BIG5JAN21_43
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SSM75212
Service Bulletin/Repair Instructions
Customer reports a rattle from center console and armrest sliding feature will not function.
SSM75211
Service Bulletin/Repair Instructions
Customer may report a rattle noise from around the floor console, between the front seats.
SSM75211ATT1
Service Bulletin/Repair Instructions
Customer may report a rattle noise from around the floor console, between the front seats.
SSM75211ATT2
Service Bulletin/Repair Instructions
Customer may report a rattle noise from around the floor console, between the front seats.
N481NAS2
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
NAS20.11.002v2
Service Bulletin/Repair Instructions
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC_DEC2020_34
Service Bulletin/Repair Instructions
Front Power Seat Switch Malfunction
SSM75186
Service Bulletin/Repair Instructions
No cabin heating while running in vehicle in EV mode.
SSM75163
Service Bulletin/Repair Instructions
Air Conditioning operating Intermittently.
JLRTB02017NAS3
Service Bulletin/Repair Instructions
Interactive Control Display Module (ICDM) - Purple Line Flickering
LTB00766NAS5
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
SFCC_NOV2020_16
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_NOV2020_28
Service Bulletin/Repair Instructions
Upper and/or Lower screen behaves erratically: glitching, flickering, or scrolling.
SFCC_NOV2020_34
Service Bulletin/Repair Instructions
There is an odor from the car that is sometimes perceived as a fuel smell.
SFCC_NOV2020_35
Service Bulletin/Repair Instructions
There is a noise from the rear of the vehicle while turning. There is a judder feeling when turning.
SFCC_NOV2020_36
Service Bulletin/Repair Instructions
The engine fan runs excessively.
SFCC_NOV2020_37
Service Bulletin/Repair Instructions
Fuel Gauge drops too quickly after refill
BIG5NOV20_30
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
NAS20.11.011
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may have a Powertrain Control Module (PCM) software calibration that does not adequately control levels of particulate mass and affected vehicles do not meet the regulated performance.
SSM74970
Service Bulletin/Repair Instructions
JLR is investigating customers reporting a strong oil smell or a foul odor inside the cabin, mentioning that it seems to be coming from in the engine region. Some customers also notice an oil leak under the vehicle that is identified to be coming from the Power Transfer Unit (PTU).
JLRTB02060NAS2
Service Bulletin/Repair Instructions
KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS
N481NAS1
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
SSM74971
Service Bulletin/Repair Instructions
Customers reporting one or multiple warning messages being displayed on the Instrument Panel Cluster (IPC) related to the driveline system
SFCC_OCT2020_16
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_OCT2020_35
Service Bulletin/Repair Instructions
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
SFCC_OCT2020_40
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
SFCC_OCT2020_42
Service Bulletin/Repair Instructions
A customer may report a knocking type noise from the front suspension while driving.
SFCC_OCT2020_43
Service Bulletin/Repair Instructions
A customer may report that the HVAC system is not blowing cool air.
JLRTB02060NAS1
Service Bulletin/Repair Instructions
A knocking noise from the front suspension when driving over uneven road surfaces orspeed bumps, at speeds of up to 40 km/h (25 mph) may be evident.
SSM75029
Service Bulletin/Repair Instructions
Customers complaint of unable to unlock when using the Smart keyfob, able to put ignition on using IAU,(Immobilisation Antenna Unit) steering column lock warning message on cluster, unable to start- body CAN modules not functioning.
SFCC_SEP2020_17
Service Bulletin/Repair Instructions
Upper and/or Lower screen behaves erratically: glitching, flickering, or scrolling.
SFCC_SEP2020_27
Service Bulletin/Repair Instructions
The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_29
Service Bulletin/Repair Instructions
There is a squeak from the engine at startup or shut down.
SFCC_SEP2020_4
Service Bulletin/Repair Instructions
There is a noise or judder when turning at low speeds from the Active Driveline.
JLRTB02004NAS2
Service Bulletin/Repair Instructions
TEMPERATURE DISPLAYED INCORRECTLY
SFCC_AUG2020_12
Service Bulletin/Repair Instructions
EMISSION RECALL N409 â OBD SYSTEM READINESS EMISSIONS RECALL N430 â PURGE VALVE CALIBRATION
SFCC_AUG2020_19
Service Bulletin/Repair Instructions
Upper and/or Lower screen behaves erratically: glitching, flickering, or scrolling.
SFCC_AUG2020_28
Service Bulletin/Repair Instructions
Various customer complaints may arise due to usage of lower quality fuel.
SFCC_AUG2020_30
Service Bulletin/Repair Instructions
The engine will shut off at a stop and restart immediately by using the start button.
SFCC_AUG2020_36
Service Bulletin/Repair Instructions
A customer may report that the rear tailgate tail lamp has moisture in it.
SFCC Jul20_18
Service Bulletin/Repair Instructions
The Check Engine MIL is on. There is a lack of power from the engine.
SFCC Jul20_26
Service Bulletin/Repair Instructions
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC Jul20_27
Service Bulletin/Repair Instructions
Upper and/or Lower screen flickering/ jitter behavior
SFCC Jul20_7
Service Bulletin/Repair Instructions
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
SSM74895
Service Bulletin/Repair Instructions
Corrosion in EJB (Engine Junction Box)
NAS20.07.012
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SSM74892
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
N451NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.06.004_2
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.07.001
Service Bulletin/Repair Instructions
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been reinstated.
SSM74876
Service Bulletin/Repair Instructions
Head up display goes off bus and stops working (fully inoperable).
BIG5_JUN_42
Service Bulletin/Repair Instructions
EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
BIG5_JUN_43
Service Bulletin/Repair Instructions
Certain 20MY Range Rover Evoque vehicles require a software update to the powertrain control module (PCM) and transmissions control module (TCM) to ensure the certified emissions standards are achieved.
JLRTB02041NAS1
Service Bulletin/Repair Instructions
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
SFCC_JUN2020_10
Service Bulletin/Repair Instructions
Certain 20MY Range Rover Evoque vehicles require a software update to the powertrain control module (PCM) and transmissions control module (TCM) to ensure the certified emissions standards are achieved.
SFCC_JUN2020_17
Service Bulletin/Repair Instructions
The engine runs poorly at low engine speed.
SFCC_JUN2020_18
Service Bulletin/Repair Instructions
There is a noise from the front of the car.
SFCC_JUN2020_21
Service Bulletin/Repair Instructions
There is a noise when turning. There is a judder/vibration when turning.
SFCC_JUN2020_35
Service Bulletin/Repair Instructions
Customer states both upper and lower screen images are jumping.
SFCC_JUN2020_8
Service Bulletin/Repair Instructions
Service Actions H291 and N451 Temporarily Suspended
N458NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may have a Powertrain Control Module (PCM) software calibration that does not adequately control levels of particulate mass and affected vehicles do not meet the regulated performance.
NAS20.06.014
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may have a Powertrain Control Module (PCM) software calibration that does not adequately control levels of particulate mass and affected vehicles do not meet the regulated performance.
SSM74856
Service Bulletin/Repair Instructions
Suspended Campaign N451
BIG5_JUN_48
Service Bulletin/Repair Instructions
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously
N430NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the evaporative fuel system fails to comply with the regulated standards.
NAS20.02.006_2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the evaporative fuel system fails to comply with the regulated standards.
NAS20.06.006
Service Bulletin/Repair Instructions
Service Actions H291 and N451 Temporarily Suspended
N451NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.06.004
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SSM74813_Attach
Service Bulletin/Repair Instructions
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the âBrowseâ and Track listâ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
JLRTB02012NAS2
Service Bulletin/Repair Instructions
The heated seat feature may not operate as expected and a customer may express one of the follow concerns: The heated seat temperature is slow to increase after the feature is turned on. The heated seat temperature does not decrease after the feature is turned off.
SSM74779
Service Bulletin/Repair Instructions
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_20
Service Bulletin/Repair Instructions
There is a smell of fuel from the vehicle. Technical Description: ⢠No issues or leaks are identified from the fuel system. ⢠The front PTU is found to be leaking from the pinion seal.
SFCC_APR20_PG24
Service Bulletin/Repair Instructions
⢠There is a loud noise from the front of the vehicle. ⢠The Check Engine MIL is on.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_APR20_PG36
Service Bulletin/Repair Instructions
A customer/ technician may notice what the perceive as a leak from the front brake calipers during PDI.
SFCC_APR20_PG37
Service Bulletin/Repair Instructions
A customer may report an amber warning indicator and the message 'Suspension Fault Detectedâ has been displayed in the Instrument Panel Cluster (IPC).
SFCC_APR20_PG9
Service Bulletin/Repair Instructions
N422 - Affected vehicles require an update to the Car Config File. Non-Nav vehicles incorrectly built with TSR and Adaptive Speed Limiter. N439 - Affected vehicles require a software update Chassis Control module (CHCM) and DTC read and clear.
N439NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where an amber warning indicator and the message 'Suspension Fault Detected' may be displayed in the Instrument Panel Cluster (IPC).
NAS20.04.001
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where an amber warning indicator and the message 'Suspension Fault Detected' may be displayed in the Instrument Panel Cluster (IPC).
LTB01294NAS3
Service Bulletin/Repair Instructions
A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps, at speeds of up to 40 km/h (25 mph) may be evident.
JLRTB02030NAS1
Service Bulletin/Repair Instructions
A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): ⢠P2B61-73 ⢠P26CB-72
SSM74764
Service Bulletin/Repair Instructions
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
JLRTB02017NAS2
Service Bulletin/Repair Instructions
The Interactive Control Display Module (ICDM) may not be operating as expected. A purple line can be seen flickering on the lower edge of the ICDM.
JLRTB02023NAS2
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_MAR12_10
Service Bulletin/Repair Instructions
Affected vehicles will have new software downloaded to the Transmission Control Module.
SFCC_MAR12_17
Service Bulletin/Repair Instructions
The Charge System Fault message is present in the instrument pack.
SFCC_MAR12_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_MAR12_35
Service Bulletin/Repair Instructions
Customer may report that the heated seats are slow to warm or cool off.
NAS20.03.004
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience restricted performance and a 'Gearbox Fault Detected' warning message displayed on the Instrument Panel Cluster (IPC).
UPS1520-1bNAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience restricted performance and a 'Gearbox Fault Detected' warning message displayed on the Instrument Panel Cluster (IPC).
JLRTB02023NAS1
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_FEB20_13
Service Bulletin/Repair Instructions
Revised engine control module software is required to fix a purge valve calibration concern that could potentially increase evaporative emissions
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
BIG5_FEB_36
Service Bulletin/Repair Instructions
Revised engine control module software is required to fix a calibration concern that could potentially increase evaporative emissions
N430NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the evaporative fuel system fails to comply with the regulated standards.
NAS20.02.006
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the evaporative fuel system fails to comply with the regulated standards
RCTR_29JAN20_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
RCTR_29JAN20_24
Service Bulletin/Repair Instructions
Heated Seat Temperature Lower Than Expected
N421NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which do not display the massage seat control screen when the soft key is selected.
NAS20.01.011
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where updated DCDC Invertor software has been released to update the functionality of the Field Effect Transistors (FET) for vehicles manufactured prior to October 1, 2019.
UPS00120-2BNAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where updated DCDC Invertor software has been released to update the functionality of the Field Effect Transistors (FET) for vehicles manufactured prior to October 1, 2019.
LTB01303NAS2
Service Bulletin/Repair Instructions
Hood release lever becomes detached during operation.
NAS19.10.019_3
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may not start due to the Gateway Control Module (GWM) not initializing.
UPS10819-2BNAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may not start due to the Gateway Control Module (GWM) not initializing.
SSM74698
Service Bulletin/Repair Instructions
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
JLRTB02017NAS1
Service Bulletin/Repair Instructions
The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.
NAS20.01.008
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the front and rear heated seats do not operate as expected.
UPS12519-1BNAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the front and rear heated seats do not operate as expected.
SFCC_JAN20_21
Service Bulletin/Repair Instructions
During PDI, two fasteners are found not to be installed in the battery junction box.
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_JAN20_27
Service Bulletin/Repair Instructions
Heated Seat Temperature Lower Than Expected
SSM74569
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle. No associated DTCâs flagged.
SSM74569Att
Service Bulletin/Repair Instructions
Customer experiences, âLow battery messageâ on the instrument panel, and is unable to start the vehicle. No associated DTCâs flagged.
SSM74654
Service Bulletin/Repair Instructions
Customer reports that the Airbag (AMBER) warning light is intermittently displayed on the Instrument Panel. Warning light can potentially be permanent, depending on extent of failure.
NAS19.10.019_2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may not start due to the Gateway Control Module (GWM) not initializing.
LTB01294NAS2
Service Bulletin/Repair Instructions
A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps, at speeds of up to 40 km/h (25 mph) may be evident.
JLRTB02014NAS1
Service Bulletin/Repair Instructions
The heated seat feature may not operate as expected and a customer may express one of the follow concerns: The heated seat temperature is slow to increase after the feature has been turned ON. The heated seat temperature does not decrease after the feature has been turned OFF.
TechRS_NOV19_100
Service Bulletin/Repair Instructions
Customer is able to unlock and lock the vehicle but not able to start vehicle
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
TechRS_NOV19_113
Service Bulletin/Repair Instructions
The tail lamps on either side of the tailgate may flicker briefly when the brake lamps are illuminated continuously for 30+ minutes in high ambient temperatures due to thermal protection of the LED lamp board.
Tech_RS_NOV19_86
Service Bulletin/Repair Instructions
The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_99
Service Bulletin/Repair Instructions
Customer states not able to start vehicle after state inspection test is performed.
SSM74634
Service Bulletin/Repair Instructions
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
SFCC_NOV19_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_23
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_24
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_32
Service Bulletin/Repair Instructions
Not able to start vehicle due to dead battery after a state mandated inspection test.
SFCC_NOV19_33
Service Bulletin/Repair Instructions
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources.
SFCC_NOV19_40
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
SSM74622
Service Bulletin/Repair Instructions
The Ambient Air Temperature (AAT) displayed on the Instrument Panel Cluster (IPC) is displayed in Celsius (°C), instead of Fahrenheit (°F) as required.
SSM74604
Service Bulletin/Repair Instructions
Engine MIL on.
SSM74591
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
JLRTB02013NAS1
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC), with reduced performance experienced while driving. Further investigation has found that Diagnostic Trouble Code(s) (DTC) P061B-22 is stored in the Powertrain Control Module (PCM).
SFCC_OCT19_23
Service Bulletin/Repair Instructions
The vehicle stalled at a stop. The car stalled when accelerating from a stop.
SFCC_OCT19_27
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_35
Service Bulletin/Repair Instructions
Customer states the vehicle will not start
SFCC_OCT19_36
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_37
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_38
Service Bulletin/Repair Instructions
Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.
NAS19.10.018
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which are missing the parking aid overlay image for wheel track and widest point indication on the touchscreen.
SSM74568
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74568Att
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74561
Service Bulletin/Repair Instructions
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74561Att2
Service Bulletin/Repair Instructions
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74562
Service Bulletin/Repair Instructions
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74577
Service Bulletin/Repair Instructions
Issue: After replacement of the Restraints Control Module (RCM) the DTC's that follow are stored within the RCM: B0002-13 (Driver's Front Airbag stage 2 - open circuit) B0005-56 Collapsible Steering Column Deployment Control Invalid / Incompatible Configuration
SFCC_SEP19_Slide
Service Bulletin/Repair Instructions
Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.
LTB01303NAS1
Service Bulletin/Repair Instructions
The hood release lever becomes detached during operation.
SSM74543
Service Bulletin/Repair Instructions
The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system.
NAS19 08 020
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which have a red warning label on the front left and front right lower airbags. These warning labels have been installed in error and there are no functionality concerns with the airbags.
NAS19 08 009
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range. The instrument panel Air Bag installed into the vehicle may display a red warning label. It has been confirmed that there is no functional issue with the air bag and the label has been applied incorrectly.
SFCC AUG19 Slide
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
SSM74500
Service Bulletin/Repair Instructions
Air conditioning being reported as inoperative at the Pre-Delivery Inspection (PDI).
LTB01304NAS1
Service Bulletin/Repair Instructions
The outer tail lamps may have water ingress, be cracked or making a noise while driving.
NAS19 08 001
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where a low engine coolant warning message may be displayed on the Instrument Cluster (IC) in error.
SSM74491
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SFCC Slide21
Service Bulletin/Repair Instructions
The Gearbox Overheating message appeared in the instrument cluster.
SFCC Slide24
Service Bulletin/Repair Instructions
Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available
SFCC Slide25
Service Bulletin/Repair Instructions
TCU_3 Programming failures
SFCC Slide26
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC Slide28
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
SFCC Slide29
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SFCC Slide30
Service Bulletin/Repair Instructions
Customer states the vehicle will not start
SFCC Slide43
Service Bulletin/Repair Instructions
The tire valve stem is broken or cracked.
SFCC Slide47
Service Bulletin/Repair Instructions
A customer may express a concern that the hood release lever has become detached during operation.
SFCC Slide48
Service Bulletin/Repair Instructions
A customer may express a concern that the hood release lever has become detached during operation.
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
A customer may express a concern of moisture in the outer tail lamp or cracking of the outer tail lamp lenses and or a squeak type noise from the rear of the vehicle while driving.
SSM74446
Service Bulletin/Repair Instructions
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems
LTB01294NAS1
Service Bulletin/Repair Instructions
A knocking noise from the front suspension when driving over uneven road surfaces or speed bumps at speeds of up to 40 km/h (25 mph) may be evident.
SFCC_MAY19_Slide
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at 12.2 software.
SSM74412
Service Bulletin/Repair Instructions
A) Retailers or customers may report battery charging concerns and a MIL displayed, or B) Electric Power Inverter Converter (EPIC) software update has been attempted and the download fails with a general programming failure and offers a retry. The retry then completes the software download but then gives a negative response and when reattempting to update the EPIC module, the ?UpdateECU? is greyed out*. The module information on Pathfinder will show the module assembly part number ?EPIC_L551_2019_00_VXX__BootNoStrategyEcu?.
LTB01297NAS1
Service Bulletin/Repair Instructions
On vehicles with a partial Thin Film Transistor (TFT)IPC (Instrument Cluster) and the 'Smart Settings' personalization feature only, the selected language settings may revert back to English after an ignition cycle.
LTB01292NAS1
Service Bulletin/Repair Instructions
The front fender lower cladding may not be flush with the front door lower cladding. There may also be a tapered gap between the top of the front fender, lower cladding, and the bottom of the front fender.
SSM74347
Service Bulletin/Repair Instructions
Customers and Retailers have reported flat battery issues on 20MY Evoque (L551) within approximately 48 hours post a PDI (Pre Delivery Inspection) or a Pathfinder session on the vehicle.
SSM74388
Service Bulletin/Repair Instructions
Retailer technicians have raised EPQR's for concerns of paint defects around the towing eye cover area of the front and rear bumpers.
LTB00766NAS4
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SSM73872
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74298
Service Bulletin/Repair Instructions
During or after the Pre Delivery Inspection (PDI) a technician may observe that Diagnostic Trouble Code (DTC) B1974-86 - Rear View Mirror Module Signal Invalid is stored in the Body Control Module (BCM) as a permanent DTC and cannot be cleared.
LTB01108NAS1
Service Bulletin/Repair Instructions
InControl Touch Pro features may not function as expected.
LTB01090NAS1
Service Bulletin/Repair Instructions
Steering column multifunction switch.
LTB00876NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Both Keys Locked In Vehicle
SSM71881
Service Bulletin/Repair Instructions
The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
SSM71862
Service Bulletin/Repair Instructions
This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
LTB00616NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Tail Lamp Condensation. Onwards
SSM70258
Service Bulletin/Repair Instructions
Software Update.
LTB00389NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Squeaks & Rattles Kit Availability
SSM69718
Service Bulletin/Repair Instructions
The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.
SSM62157
Service Bulletin/Repair Instructions
Symptom general accessories
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.