SSM76492 - 20AUG26
Other
TCU Activation Failure And InControl App Inoperative After Software Update
Vehicle report
2022 LAND ROVER RANGE ROVER EVOQUE
Service bulletins
265 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76477 - 21JUL26
Other
Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
E002 - 20JUL26
Service Bulletin/Repair Instructions
Exhaust System Oxygen (O2) Sensors - Extended Warranty
SSM76468 - 03JUL26
Other
Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
N869 Range Rover 16JUN26
Other
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
N861 Range Rover 15MAY26
Other
48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended.
N869 Range Rover 15MAY26
Other
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
N892v3 - 01MAY26
Service Bulletin/Repair Instructions
Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
N869 Range Rover 17APR26
Other
Software Over The Air (SOTA) updates are failing to complete
N869 Range Rover 20MAR26
Other
Software Over The Air (SOTA) updates are failing to complete.
SSM000028 - 18MAR26
Other
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
TUCC_MAR2026_26
Other
There are several scenarios where the key may be set to a deactivated state.
TUCC_MAR2026_27
Other
INCONTROL REMOTE APP WAKE UP TIMER
TUCC_MAR2026_28
Other
While driving with satellite maps, sometimes image doesn't load fully and then comes back
SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Range Rover_N861 02-20-20
Other
The 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.
Range Rover_N869 02-20-20
Other
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
TUCC_FEB2026_42
Other
STEERING REQUIRES STEADY CORRECTION FORCE
252602.027 - 12FEB26
Service Bulletin/Repair Instructions
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_20
Other
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
TUCC_JAN2026_26
Other
After vehicle off, the fan continues to run at high speeds.
SSM000021-27JAN26
Other
Vehicle Requires Steady Correction Steering Force to Remain in Lane
SSM000017-19DEC25
Other
Coolant fan may continue running at high speed after ignition shut-off
SSM000013-18DEC25
Other
PIVI - Unable to log into InControl account in vehicle
TUCC_DEC2025_32
Other
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
TUCC_DEC2025_34
Other
PASSIVE ENTRY INTERMITTENT OPERATION
TUCC_DEC2025_35
Other
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
SSM76397-10DEC25
Other
Unable to Log into InControl Account in Vehicle.
Range Rover_N815_17OCT25
Other
Near Field Sensing Module (NFSM) Wired Updates
Range Rover_N869_17OCT25
Other
Software Updates
SSM76386 - 29AUG25
Other
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Range Rover_N869_18AUG25
Other
Software Over The Air (SOTA) updates are failing to complete. These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
TUCC_JUL2025_22
Other
Passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag assembly process.
TUCC_JUL2025_32
Other
Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
D032 UPS3025-1 - 10JUL25
Service Bulletin/Repair Instructions
During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag assembly process.
Range Rover_N815_20JUN25
Other
Near Field Sensing Module (NFSM) Wired Updates
Range Rover_N869_20JUN25
Other
Software Updates
TUCC_JUN2025_57
Other
There is a knocking type noise from the front of the vehicle while driving on rough roads.
TUCC_JUN2025_43
Other
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
SSM76301 - 11JUN25
Other
Front Stabilizer Bar Link - Noisy
Range Rover_N792_16MAY25
Other
Clear SOTA Persistency
Range Rover_N815_16MAY25
Other
Near Field Sensing Module (NFSM) Wired Updates
Range Rover_N869_16MAY25
Other
Software Updates
N869 Letter 12MAY25
Other
Software Updates
TUCC_MAY2025_14
Other
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
N815 Letter 07MAY25
Other
- Near Field Sensing Module (NFSM) Wired Updates
N815v3 - 28APR25
Service Bulletin/Repair Instructions
Near Field Sensing Module (NFSM) Wired Updates
Range Rover_N792_18APR25
Other
Clear SOTA Persistency
Range Rover_N815_18APR25
Other
Near Field Sensing Module (NFSM) Wired Updates
Range Rover_N869_18APR25
Other
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
SSM76301 - 07APR25
Other
Front Stabilizer Bar Link - Noisy
Range_Rover_N792_21MAR25
Other
Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control Unit Module (TCU) SOTA persistency clear application to be completed.
Range_Rover_N815_21MAR25
Other
Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
Range_Rover_N869_21MAR25
Other
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to complete.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Range_Rover_N815_21FEB25
Other
Near Field Sensing Module (NFSM) Wired Updates
Range_Rover_N861_21FEB25
Other
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
Range_Rover_N869_21FEB25
Other
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SFCC_FEB2025_36
Other
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
SFCC_FEB2025_45
Other
Low engine coolant lamp warning on instrument panel and/or coolant leak.
SSM76264
Other
PIVI satellite radio favorites screen displays an incorrect channel.
SSM76249
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT1
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT2
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT3
Other
Thermostat Housing Engine Coolant Leak
Range Rover_N815_17JAN25
Other
Near Field Sensing Module (NFSM) Wired Updates
Range Rover_N861_17JAN25
Other
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
Range Rover_N869_17JAN25
Other
These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.
Range Rover_N815_20DEC24
Other
Near Field Sensing Module (NFSM) Wired Updates
Range Rover_N861_20DEC24
Other
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
SSM76173
Other
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
SFCC_DEC2024_42
Other
Customer may report the following: • “Vehicle displays low battery warning” • “Vehicle battery flat, required jump start”
SFCC_DEC2024_48
Other
Low coolant light on or smell of coolant from engine area.
N892v2
Service Bulletin/Repair Instructions
Engine Oil and Filter Change
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SSM76221
Other
Startup Battery Low or Flat
SFCC_NOV2024_32
Other
The engine cooling pump has a visible coolant leak.
SSM76149
Other
Fuel Pump Driver Module Inoperative
Range_Rover_N861_18OCT24
Other
MILD HYBRID ELECTRIC VEHICLE (MHEV) BATTERY OFFLINE
Defender_N815_18OCT24
Other
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
Range_Rover_N815_18OCT24
Other
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
Range Rover_N815_20SEP24
Other
Near Field Sensing Module (NFSM) Wired Updates
Range Rover_N861_20SEP24
Other
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL) ,loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
SFCC_SEP2024_25
Other
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SFCC_SEP2024_45
Other
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
N796 - 06SEP24
Service Bulletin/Repair Instructions
Software Updates
N869 V1
Service Bulletin/Repair Instructions
Software Updates
N892FollowUp Owner Letter
Other
Engine Oil and Filter Change
EVA2 SOTA 4.2.0
Over The Air
Improvements to SOTA (Software Over The Air) capability.
SFCC_JUL2024_30
Other
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
N795 RANGE ROVER
Other
SOFTWARE UPDATES
N796 RANGE ROVER
Other
SOFTWARE UPDATES
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
N795-RANGE ROVER
Other
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI. These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU is required
N796-RANGE ROVER
Other
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC), PIVI and Gateway Module A (GWM). These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SFCC_MAY2024_21
Other
The engine oil and filter are to be replaced.
SFCC_MAR2024_25
Service Bulletin/Repair Instructions
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions. A software update to the Battery Energy Control Module (BECM) is required.
SFCC_MAR2024_58
Service Bulletin/Repair Instructions
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_70
Service Bulletin/Repair Instructions
A creaking type noise from the roof area is heard while driving.
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
JLRTB02079NAS2
Service Bulletin/Repair Instructions
Creaking Noise From Glass Roof Panel
BIG5MAR24_32
Service Bulletin/Repair Instructions
A concern has been identified where the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended
SFCC_FEB2024_32
Service Bulletin/Repair Instructions
Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.
SFCC_JAN2024_38
Service Bulletin/Repair Instructions
Customer may report an active SOTA campaign which fails to complete download or install
S014SOTA4.1.1v3
Service Bulletin/Repair Instructions
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_NOV2023_6
Service Bulletin/Repair Instructions
DTC repair - LKA systems
SFCC_OCT2023_37
Service Bulletin/Repair Instructions
Customer states the weather app is no longer available
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_47
Service Bulletin/Repair Instructions
The headlamps not fully functioning properly after module replacement.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_30
Service Bulletin/Repair Instructions
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
S012 SOTAOS4.1.0
Service Bulletin/Repair Instructions
Driving Assistance and Vehicle Dynamics updates
SSM75848
Service Bulletin/Repair Instructions
Pivi - Loss of GPS location and clock time
SSM75848ATT
Service Bulletin/Repair Instructions
Pivi - Loss of GPS location and clock time
SFCC_AUG2023_43
Service Bulletin/Repair Instructions
FRONT INTERIOR COURTESY LIGHT â NON-ILLUMINATION
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
BIG5JUL23_28
Service Bulletin/Repair Instructions
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI.
SFCC_JUL2023_27
Service Bulletin/Repair Instructions
The E-Call light is not active after completing the Pre-Delivery inspection
SFCC_JUL2023_28
Service Bulletin/Repair Instructions
PIVI IP 36 , BECM OS 4.0.0
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76039
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
S010SOTA4.0.0V3
Service Bulletin/Repair Instructions
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SFCC_JUN2023_17
Service Bulletin/Repair Instructions
SOFTWARE UPDATES
SFCC_JUN2023_18
Service Bulletin/Repair Instructions
SOFTWARE UPDATES
SFCC_JUN2023_36
Service Bulletin/Repair Instructions
PIVI IP36 , BECM OS 4.0.0 â IMPROVED / CHANGED FEATURES
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
N796
Service Bulletin/Repair Instructions
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
N795
Service Bulletin/Repair Instructions
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI.
SSM76009
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM75981
Service Bulletin/Repair Instructions
Knocking Or Creaking Type Noise On Uneven Surfaces Or When Manoeuvring
SFCC_APR2023_27
Service Bulletin/Repair Instructions
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_MAR2023_29
Service Bulletin/Repair Instructions
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative â it does not update with location, does not display any weather-related information and will not recover with new software or hardware.
SSM75963
Service Bulletin/Repair Instructions
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75951
Service Bulletin/Repair Instructions
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75949
Service Bulletin/Repair Instructions
Tailgate will not close due to anti-trap false signal
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75901
Service Bulletin/Repair Instructions
Non-start situation
SSM75871
Service Bulletin/Repair Instructions
Tailgate not closing when opened using the passive entry
SSM75927
Service Bulletin/Repair Instructions
9HP Auto Transmission/Electrical Harness fixing bolt Incorrect length.
SSM75927ATT
Service Bulletin/Repair Instructions
9HP Auto Transmission/Electrical Harness fixing bolt Incorrect length.
SSM75918
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
N641NAS3
Service Bulletin/Repair Instructions
Certain 2020 to 2022 model year vehicles are unable to complete software updates through Software Over The Air (SOTA) due to incorrect Telematic Control Unit Module (TCU) or PIVI software.
SSM75153
Service Bulletin/Repair Instructions
Creak Noise coming from the front of the vehicle while steering.
SSM75153ATT1
Service Bulletin/Repair Instructions
Creak Noise coming from the front of the vehicle while steering.
SSM75153ATT2
Service Bulletin/Repair Instructions
Creak Noise coming from the front of the vehicle while steering.
SSM75153ATT3
Service Bulletin/Repair Instructions
Creak Noise coming from the front of the vehicle while steering.
SSM75153ATT4
Service Bulletin/Repair Instructions
Creak Noise coming from the front of the vehicle while steering.
SSM75153ATT5
Service Bulletin/Repair Instructions
Creak Noise coming from the front of the vehicle while steering.
SFCC_NOV2022_35
Service Bulletin/Repair Instructions
Customers will be reporting a squeaking noise inside the cabin.
SSM75742
Service Bulletin/Repair Instructions
Approach unlocking, keyless entry and unlocking with the smart key inoperative
SFCC_OCT2022_23
Service Bulletin/Repair Instructions
Surround camera, 360 Park aid features are not operating
SFCC_OCT2022_31
Service Bulletin/Repair Instructions
MHEV DC/DC Converter â Squeaking noise from Cabin
SFCC_OCT2022_34
Service Bulletin/Repair Instructions
Customer reports that low coolant lamp on, coolant leak.
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter Squeaking noise from Cabin
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter Squeaking noise from Cabin
SSM75824
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75727
Service Bulletin/Repair Instructions
PIVI PRO USB INOPERATIVE CROSS CAR LINE
SSM75727ATT
Service Bulletin/Repair Instructions
PIVI PRO USB INOPERATIVE CROSS CAR LINE
SSM75618
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_18
Service Bulletin/Repair Instructions
Telematics â Unable to activate during PDI
SFCC_SEP2022_21
Service Bulletin/Repair Instructions
USB stick not recognized when inserted into the Front Portable Media Interface Panel
SFCC_SEP2022_22
Service Bulletin/Repair Instructions
PIVI â Loss of GPS location and clock time
SFCC_SEP2022_30
Service Bulletin/Repair Instructions
Message center displays âCoolant Level Lowâ warning message.
SFCC_SEP2022_31
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_SEP2022_37
Service Bulletin/Repair Instructions
Suspension Warning Displayed On Instrument Cluster
S004LR
Service Bulletin/Repair Instructions
SOTA CAMPAIGN
SFCC_AUG2022_20
Service Bulletin/Repair Instructions
SOTA CAMPAIGN
SFCC_AUG2022_35
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_37
Service Bulletin/Repair Instructions
Customer reports coolant level low message on dash or a coolant leak.
SSM75808
Service Bulletin/Repair Instructions
COOLANT LEVEL LOW WARNING MESSAGE
LTB01304NAS2
Service Bulletin/Repair Instructions
Outer Tail Lamps Water Ingress/Cracking lenses/Noise When Driving
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75713
Service Bulletin/Repair Instructions
Noise from front brakes with 18-inch diameter brake system
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAY2022_33
Service Bulletin/Repair Instructions
Customer symptom that refers to poor idle, rough running or MIL present
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_27
Service Bulletin/Repair Instructions
Customer symptom that refers to poor idle, rough running or MIL present
SOTACRS002
Service Bulletin/Repair Instructions
Software Over The Air (SOTA) Improvements to the following Driver Assistance features: Adaptive Cruise Control, Driver Condition Monitor, Traffic Sign Recognition, Automatic Emergency Braking, All Terrain Progress Control
SSM75722
Service Bulletin/Repair Instructions
Full Service Requiredââ message displayed on the Instrument Cluster. 10210035 20220406 SSM75722 20220328 Service Bulletin/Repair Instructions LAND ROVER RANGE ROVER EVOQUE 2022 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Full Service Requiredââ message displayed on the Instrument Cluster.
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_13
Service Bulletin/Repair Instructions
IPHONE 12 WIRELESS CHARGING J D POWER
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_37
Service Bulletin/Repair Instructions
Battery warning light on IPC / flat battery at point of customer handover.
SFCC_FEB2022_38
Service Bulletin/Repair Instructions
Charge warning light on, MIL light
SFCC_FEB2022_44
Service Bulletin/Repair Instructions
Center Air Vent Poor Airflow
SSM75666
Service Bulletin/Repair Instructions
HVAC taking longer than expected to warm the cabin in cold environments.
JLRTB02094NAS1
Service Bulletin/Repair Instructions
AC DOES NOT OPERATE AS EXPECTED DUE TO REFRIGERANT LEAK.
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SSM75647
Service Bulletin/Repair Instructions
SOS limited availability / SOS Not available
SFCC_DEC2021_19
Service Bulletin/Repair Instructions
Surround camera; 360 Park Aid features or any of the feature is not operating.
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_40
Service Bulletin/Repair Instructions
Customer symptom that refers to poor idle, rough running or MIL present.
SFCC_DEC2021_44
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
SSM75635
Service Bulletin/Repair Instructions
Ingenium I4 2.0L Petrol logging P0142-00 O2 Sensor Circuit Bank 1 Sensor 3
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75620
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75621
Service Bulletin/Repair Instructions
Fuel Flap locking not working.
N639NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
PIVI IP31
Service Bulletin/Repair Instructions
AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality
SFCC_NOV2021_24
Service Bulletin/Repair Instructions
Improvements/Fixes â Improvement in system stability â Improvements in acoustic reliability / Audio loss â Graphical Improvements â Flickering cluster for media info â Improved Speech support for features like Weather, Nav â Poor Speech recognition â Improvement in stability of personalization features â Introduction of IP oriented Sirius XM functionality â Improvement in Tow Bar functionality â Robustness in SW Performance post SOTA Update â Robustness in firmware updates post SOTA update â Navigation improvements â Improved Wi-Fi / Hotspot Functionality
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
NAS21.11.008
Service Bulletin/Repair Instructions
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
BIG5NOV21_41B
Service Bulletin/Repair Instructions
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.
NAS21.11.007
Service Bulletin/Repair Instructions
An issue has been identified on specific vehicles within the following model and Vehicle Identification Number (VIN) ranges. There has been a fundamental upgrade in the customer experience of the PIVI infotainment system. This campaign will update the PIVI Infotainment system to the latest software level.
SFCC_OCT2021_21
Service Bulletin/Repair Instructions
The wireless phone charger is not working with iPhone 12
SFCC_OCT2021_30
Service Bulletin/Repair Instructions
Transmission fluid leaks
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_38
Service Bulletin/Repair Instructions
Air Conditioning System Inoperative (Electric A/C Compressors Only)
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75423
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_43
Service Bulletin/Repair Instructions
BECM offline after programming.
SFCC_JUN2021_18
Service Bulletin/Repair Instructions
Engine MIL and reduced engine performance.
SFCC_JUN2021_19
Service Bulletin/Repair Instructions
MISSING ACTIVITY KEYS
SFCC_JUN2021_28
Service Bulletin/Repair Instructions
The vehicle does not Eco Stop.
SFCC_JUN2021_29
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_JUN2021_31
Service Bulletin/Repair Instructions
There is an odor from the vehicle after driving for a long time.
SFCC_MAY2021_20
Service Bulletin/Repair Instructions
MISSING ACTIVITY KEY
SFCC_MAY2021_34
Service Bulletin/Repair Instructions
The vehicle does not Eco Stop.
SFCC_MAY2021_35
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_MAY2021_37
Service Bulletin/Repair Instructions
There is an odor from the vehicle after driving for a long time.
BIG5JUN21_44A
Service Bulletin/Repair Instructions
MIL and reduced engine performance.
BIG5JUN21_44B
Service Bulletin/Repair Instructions
MISSING ACTIVITY KEY
NAS21.05.015.2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where, due the global chip shortage, the Activity Key for the vehicle cannot be supplied.
SFCC_MAY2021_44
Service Bulletin/Repair Instructions
A customer may report a rattle noise coming from the front seat area.
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_NOV2020_35
Service Bulletin/Repair Instructions
There is a noise from the rear of the vehicle while turning. There is a judder feeling when turning.
LTB00876NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Both Keys Locked In Vehicle
SSM71881
Service Bulletin/Repair Instructions
The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
SSM71862
Service Bulletin/Repair Instructions
This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
SSM70258
Service Bulletin/Repair Instructions
Software Update.
LTB00389NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Squeaks & Rattles Kit Availability
SSM69718
Service Bulletin/Repair Instructions
The customer reports a whine/ humming noise while driving - Freelander 2 / LR2 and Evoque only.
SSM62157
Service Bulletin/Repair Instructions
Symptom general accessories
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.