TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_21
As the workflow is run, you will be prompted with a test plan titled “BECM – Hybrid/EV Battery Pack Deterioration –Test.” Please run this test plan. If the test plan finds a fault, you will be granted AutoFRED approval and may proceed with repairs.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76166
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_OCT2024_50
The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed.
SFCC_OCT2024_55
HIGH VOLTAGE COOLANT HEATER (HVCH) INOPERATIVE -MALFUNCTION (PHEV)
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
SSM76171
Malfunction Indicator Lamp (MIL) on
SSM76146
High Voltage Coolant Heater (HVCH) Inoperative - Malfunction
SFCC_MAY2024_47
EV mode is not available in instrument cluster.
SFCC_MAY2023_35
Customers will be reporting EV (Electric Vehicle) Mode not available when selected by the driver, engine running when not expected, or âEV Mode not availableâ warning displayed on the screen.
SSM75863
Concern regarding EV Mode not being available when selected by the driver (PHEV Engines)
SFCC_FEB2023_37
Customers will be reporting EV (Electric Vehicle) Mode not available when selected by the driver, engine running when not expected, or âEV Mode not availableâ warning displayed on the screen.
SSM75186
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE
SFCC_OCT2021_38
Air Conditioning System Inoperative (Electric A/C Compressors Only)
SSM75540
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SSM75540ATT
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SFCC_AUG2021_33
Connectivity functions are no longer working.
SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update
SFCC_APR2021_26
The vehicle does not engage drive and will show a flashing D only after using remote start.
SFCC_APR2021_27
There was a flashing D when slowing to a stop.
SFCC_FEB2021_32
Flashing D After Using Remote Start
SFCC_JAN2021_40
A customer may report that the rear tailgate is not opening from one of the different switch sources or the tailgate releases but, does not fully open, it just opens slightly.
SFCC_DEC2020_24
Unable to Fuel Vehicle
SFCC_DEC2020_33
A customer may report the air conditioning system is not cooling intermittently.
SFCC_DEC2020_34
Front Power Seat Switch Malfunction
SSM75163
Air Conditioning operating Intermittently.
SSM75163ATT
Air Conditioning operating Intermittently.
SFCC_NOV2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_NOV2020_36
The engine fan runs excessively.
SSM74964
Customer reports a MIL/check engine light occurring on their PHEV vehicle.
SFCC_OCT2020_33
The Check Engine Lamp is illuminated.
SFCC_OCT2020_35
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
SFCC_SEP2020_20
PCM PHEV Hybrid Battery Coolant Pump Setting
SFCC_SEP2020_21
There is a âHybrid System Malfunctionâ warning on the instrument cluster.
SFCC_SEP2020_22
The Check Engine Lamp is illuminated.
SFCC_SEP2020_24
The Check Engine Lamp is illuminated. The engine is running rough.
SSM75005
Customer may experience a MIL/check engine light occurring on their plug-in hybrid electric vehicle (PHEV), no other symptom is reported.
SFCC_AUG2020_23
PCM PHEV Hybrid Battery Coolant Pump
SFCC_AUG2020_26
The Check Engine Lamp is illuminated
SFCC_AUG2020_28
Various customer complaints may arise due to usage of lower quality fuel.
SFCC Jul20_10
Check Engine Lamp is illuminated
SFCC Jul20_14
High Voltage Modules Missing VINs
BIG5_JUN_42
EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
SFCC_JUN2020_12
Vehicle does not fully charge on a Level 1, 110v charger.
SFCC_JUN2020_13
Vehicle stops charging at 99%.
SFCC_JUN2020_15
Check Engine Light illuminated on the cluster
BIG5_JUN_48
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously
SFCC_MAY2020_20
Vehicle does not fully charge on a Level 1, 110v charger.
SFCC_MAY2020_21
Vehicle stops charging at 99%.
SFCC_MAY2020_23
Customer may report gear shifter control may not rise or stability control error message displayed. This may cause various high voltage system concerns or disruption in system operation.
SSM74799
MIL on when vehicle in driving. DTC P0496-00 indicated EVAP (Evaporative Emission Canister purge) purification flow is too high.
SFCC_MAR12_15
Vehicle stops charging at 99%.
SFCC_MAR12_35
Customer may report that the heated seats are slow to warm or cool off.
SFCC_FEB20_20
Vehicle never charges past 99%
SFCC_FEB20_21
Check Engine MIL is on
SFCC_FEB20_22
Check Engine MIL is on
RCTR_29JAN20_17
Vehicle does not charge fully when connected to a charger
SFCC_JAN20_17
Check Engine MIL with DTC P026B
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.