TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_21
As the workflow is run, you will be prompted with a test plan titled “BECM – Hybrid/EV Battery Pack Deterioration –Test.” Please run this test plan. If the test plan finds a fault, you will be granted AutoFRED approval and may proceed with repairs.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76166
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_OCT2024_50
The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed.
SFCC_OCT2024_55
HIGH VOLTAGE COOLANT HEATER (HVCH) INOPERATIVE -MALFUNCTION (PHEV)
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
SSM76171
Malfunction Indicator Lamp (MIL) on
SSM76146
High Voltage Coolant Heater (HVCH) Inoperative - Malfunction
SFCC_MAY2024_47
EV mode is not available in instrument cluster.
SFCC_JAN2024_38
Customer may report an active SOTA campaign which fails to complete download or install
SFCC_MAY2023_35
Customers will be reporting EV (Electric Vehicle) Mode not available when selected by the driver, engine running when not expected, or âEV Mode not availableâ warning displayed on the screen.
SSM75863
Concern regarding EV Mode not being available when selected by the driver (PHEV Engines)
SFCC_FEB2023_37
Customers will be reporting EV (Electric Vehicle) Mode not available when selected by the driver, engine running when not expected, or âEV Mode not availableâ warning displayed on the screen.
SSM75186
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE
SSM75722ATT
Full Service Required - message displayed on the Instrument Cluster.
SFCC_OCT2021_38
Air Conditioning System Inoperative (Electric A/C Compressors Only)
SSM75540
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SSM75540ATT
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SFCC_AUG2021_33
Connectivity functions are no longer working.
SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update
NAS21.05.015
MISSING ACTIVITY KEYS
SFCC_APR2021_26
The vehicle does not engage drive and will show a flashing D only after using remote start.
SFCC_APR2021_27
There was a flashing D when slowing to a stop.
SFCC_FEB2021_32
Flashing D After Using Remote Start
SSM74940
Wifi, Incontrol App, Telematics not found.
SFCC_DEC2020_24
Unable to Fuel Vehicle
SFCC_DEC2020_33
A customer may report the air conditioning system is not cooling intermittently.
SSM75163
Air Conditioning operating Intermittently.
SSM75163ATT
Air Conditioning operating Intermittently.
SFCC_OCT2020_35
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.