SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76166
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_OCT2024_50
The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed.
SFCC_OCT2024_55
HIGH VOLTAGE COOLANT HEATER (HVCH) INOPERATIVE -MALFUNCTION (PHEV)
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
SSM76171
Malfunction Indicator Lamp (MIL) on
SSM76146
High Voltage Coolant Heater (HVCH) Inoperative - Malfunction
SFCC_MAY2024_47
EV mode is not available in instrument cluster.
SFCC_JAN2024_38
Customer may report an active SOTA campaign which fails to complete download or install
SSM76054
Charging Port Locking Pin Not Engaging Or Disengaging
SSM76021
Dynamic Response System Fault - OK to drive with caution Suspension fault detected
SFCC_MAY2023_28
In some cases, Retailers have said the PHEV traction battery have become discharged in the showroom.
SFCC_MAY2023_30
Customers will be reporting PHEV High Voltage battery will not take a charge.
SFCC_MAY2023_35
Customers will be reporting EV (Electric Vehicle) Mode not available when selected by the driver, engine running when not expected, or âEV Mode not availableâ warning displayed on the screen.
SSM75992
In some cases the PHEV traction battery could become discharged.
SSM75863
Concern regarding EV Mode not being available when selected by the driver (PHEV Engines)
SFCC_FEB2023_37
Customers will be reporting EV (Electric Vehicle) Mode not available when selected by the driver, engine running when not expected, or âEV Mode not availableâ warning displayed on the screen.
SSM75742
Approach unlocking, keyless entry and unlocking with the smart key inoperative
SSM75186
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.