SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76411 - 10MAR26
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
SSM76317 - 28APR25
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Engine Will Crank, No Start When At Operating Temperature
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76166
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
BIG5JAN24_26
Potential manufacturing issue with AJ126 replacement engines.
BIG5JAN24_27
POTENTIAL MANUFACTURING ISSUE WITH REPLACEMENT THERMOSTATS.
NAS23.12.001
Potential manufacturing issue with AJ126 engines.
SFCC_JUN2023_46
A customer may report that the front or rear door latch does not operate as expected.
SSM76009
A customer may report that the front or rear door latch does not operate as expected.
SFCC_MAR2022_18
PARTIAL EXTENDED WARRANTY PROGRAM 12-14MY
NAS22.02.002
ENGINE TIMING CHAIN/TENSIONER PARTIAL EXTENDED WARRANTY -USA
SSM75620
Seat mounted seat switches - Seats not moving
SFCC_NOV2020_38
The Check Engine MIL is illuminated.
LTB00660NAS3
The front and/or rear parking aid system may be inoperative.
SSM74811
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74786
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
SSM74668
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning system is in operation and low temperature selected.
SSM74568
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SSM74374
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
SSM74283
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
LTB00780NAS7
A humming noise may be evident from the engine at idle.
SSM71859
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM70798
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
SSM69158
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up. The Audio/Video button on touch-screen home page may also be greyed out.
SSM72011
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72929
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
SFCC_08MAR18_16
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
LTB00693NAS3
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15°C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
SSM73521
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
LTB00631NAS5
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
SFCC-14SEP17
Presentation from Dealer Shop Foreman Conference Call
LTB01060NAS1
SITUATION: One or more power windows may be inoperative.
LTB00610NAS3
SITUATION: A wind noise at high vehicle speeds (110mph/176Km/h or above) may be evident from the roof opening panel area.
LTB00746NAS6
SITUATION: A creak noise from the front seat may be evident.
LTB00780NAS6
SITUATION: A humming noise may be evident from the engine at idle.
Q639NAS1
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the tailgate exterior release switch may display intermittent switching performance issues.
SGI17-22
DESCRIPTION OF ISSUE An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the tailgate exterior release switch may display intermittent switching performance issues.
LTB00401NAS5
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
SSM55997
Front brake pad retaining pin difficult to remove
LTB00378NAS4
Transmission oil cooler pipe leak
LTB00631NAS4
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
LTB00780NAS5
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00482NAS6
SITUATION: A CLATTERING / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE.
LTB00693NAS2
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY.
LTB00540NAS5
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON.
LTB00378NAS3
SITUATION: THE TRANSMISSION OIL COOLER PIPE(S) MAY EXHIBIT A LEAK.
LTB00780NAS4
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00780NAS3
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00780NAS2
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE ACCESSORY DRIVE BELT IDLER PULLEY BEARING.
SSM72547
ISSUE: WITHDRAWAL OF TECHNICAL SERVICE BULLETIN (LTB00833V2) RELATING TO TAILGATE SWITCH MALFUNCTION. CAUSE: PART SUPPLY CONSTRAINTS.
SSM72541
ISSUE L320 RANGE ROVER SPORT CUSTOMERS MAY REPORT THAT EITHER OF OR BOTH REAR WHEEL ARCH FINISHERS HAVE CORRODED OR BECOME MIS-SHAPED SEE ATTACHED PHOTOS CAUSE CORROSION AND THUS STRUCTURAL FAILURE OF THE INTERNAL ALUMINIUM CARRIER CAUSES THE PART TO DISTORT AND POTENTIALLY COME ADRIFT
LTB00642NAS2
AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM). ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW APPROPRIATE SERVICE INSTRUCTION [A OR B] OUTLINED BELOW. A. INTERMITTENT: UPDATE THE INTEGRATED AUDIO MODULE (IAM) SOFTWARE. B. PERMANENT: REPLACE THE INTEGRATED AUDIO MODULE (IAM).
LTB00780NAS1
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING.
LTB00382NAS2
SITUATION: THE REAR WINDOW WIPER MOTOR MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY INTERNAL MECHANISM COMPONENTS BECOMING WORN.
LTB00676NAS2
SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS MAY BE LOOSE/UNDER TORQUED.
LTB00829NAS1
SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
LTB00322NAS4
SITUATION: THE UPPER WINDSHIELD FINISHER MAY BE LOOSE OR A WIND NOISE MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY BODY TOLERANCES IN RELATION TO THE UPPER WINDSHIELD FINISHER PROFILE
LTB00552NAS2
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00833NAS1
SITUATION: WHERE REPLACEMENT OF THE TAILGATE OPEN SWITCH IS REQUIRED FOR ANY REASON, ONLY REPLACE WITH THE PART LISTED IN THE PARTS SECTION BELOW. CAUSE: A NEW PART AND PART NUMBER ARE AVAILABLE.
LTB00319NAS5
SITUATION: THE EXTERIOR A-PILLAR MOLDING MAY BECOME LOOSE. CAUSE: THIS MAY BE CAUSED BY THE MOLDING'S RETAINING CLIPS LOSING TENSION.
LTB00542NAS2
SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.
LTB00767NAS1
SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE.
SSM71870
ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS "NO FAULT FOUND". CAUSE CURRENTLY UNDER ANALYSIS.
SSM43036
ISSUE 10MY ONWARDS RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4 / LR4 CUSTOMERS MAY REPORT HEARING WIND NOISE FROM THE UPPER WINDSCREEN AREA. CAUSE THERE IS A POTENTIAL THAT THE TOP WINDSCREEN SEAL HAS BECOME DISLODGED OVER TIME CAUSING A WINDNOISE
SSM72323
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE WILL ONLY SELF-RECOVER AFTER AN IGNITION CYCLE. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM72030
ISSUE: A CUSTOMER MAY REPORT A NOISE WHEN TURNING THE STEERING WHEEL, WHICH IS CONFIRMED BY THE DEALER AS ORIGINATING FROM THE STEERING COLUMN. DISCOVERY 4/LR4 (L319) AND RANGE ROVER SPORT (L320) ONLY. 10 MODEL YEAR ONWARDS. CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING TO UNDERSTAND ANY SITUATIONS WHERE THE STEERING COLUMN IS THE CAUSE OF NOISE WHEN TURNING.
LTB00319NAS4
SITUATION: THE EXTERIOR A-PILLAR MOLDING MAY BECOME LOOSE. CAUSE: THIS MAY BE CAUSED BY THE MOLDING'S RETAINING CLIPS LOSING TENSION.
LTB00626NAS2
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT: THE ALARM IS TRIGGERED FOR NO APPARENT REASON; THE 'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR A MISLOCK SOUND IS EMITTED WHEN LOCKING THE VEHICLE. CAUSE: THESE ISSUES MAY BE CAUSED BY A FAULTY HOOD OPEN SWITCH.
SSM72149
ISSUE: A NEW VCT SOLENOID HAS BEEN FITTED TO A 3.0L AJ126 OR 5.0L AJ133 ENGINE WHICH REQUIRES A LINK HARNESS IN ORDER TO BE INSTALLED ON VEHICLES BUILT WITH THE PRIOR PART. CAUSE: THE VCT SOLENOID DESIGN CHANGED, AND THE ELECTRICAL CONNECTOR ON THE VCT SOLENOID IS A DIFFERENT SIZE.
LTB00540NAS4
SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).
LTB00352NAS6
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
LTB00367NAS5
SITUATION: ON VEHICLES FITTED WITH THE SURROUND CAMERA SYSTEM (NOT VEHICLES FITTED WITH ONLY A PARKING AID - REAR VIEW CAMERA), THE CAMERA IMAGE MAY BE LOST AND A BLUE SCREEN IS DISPLAYED. CAUSE: THIS MAY BE CAUSED BY SIGNAL LOSS FROM POOR CONNECTIONS, HARNESS ROUTING AND EXCESSIVE BENDING, THE HARNESS BEING TIGHTLY CLAMPED, AND DAMAGE TO THE INSULATION.
LTB00430NAS4
SITUATION: ON VEHICLES FITTED WITH THE SURROUND CAMERA SYSTEM (NOT VEHICLES FITTED WITH PARKING AID REAR VIEW CAMERA ONLY), THE CAMERA IMAGE MAY BE LOST AND A BLUE SCREEN IS DISPLAYED CAUSE: THIS MAY BE CAUSED BY SIGNAL LOSS THROUGH THE COAX.
LTB00584NAS2
SITUATION: THE STEERING WHEEL LEFT-HAND AUDIO CONTROL SWITCH (VOLUME, SEEK, OK/MENU, MODE, PHONE, AND VOICE) MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02, 'SWITCH PACK, GENERAL SIGNAL FAILURE', IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13, 'REMOTE CONTROL SWITCH CIRCUIT OPEN', IS STORED IN THE TOUCH SCREEN MEMORY CAUSE: THIS MAY BE CAUSED BY POOR ELECTRICAL CONNECTION CONTINUITY
LTB00692NAS2
SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES
SSM37861
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
LTB00631NAS3
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS.
SSM72205
ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET
SSM 72195
ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY. IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM71862
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
SSM72117
ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD.
SSM-72130
LAND ROVER: ON SOME VEHICLES, THE LATCH, ON THE SIDE DOOR, FAILS TO RETAIN DOOR IN CLOSED POSITION. *PE
LTB00704NAS1
SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW.
SSM37759
ISSUE. A CUSTOMER MAY REPORT UNEVEN TYRE WEAR ON VEHICLES FITTED WITH 20 INCH WHEELS AND CONTINENTAL 4X4 SPORT CONTACT TYRES. CAUSE. WITH REFERENCE TO THE PHOTO ATTACHED, DUE TO THE TREAD PATTERN DESIGN OF THIS TYRE, THERE CAN APPEAR TO BE INNER OR OUTER SHOULDER WEAR. THIS IS IN FACT JUST THE NATURAL TREAD WEAR, BUT AS THE DESIGN OF THE LATERAL GROOVES CONTINUES AROUND TO THE SIDEWALL, THE VERY ENDS OF THE GROOVES DO NOT WEAR GIVING RISE TO A "BAND" OF WEAR AT THE EDGE OF THE CONTACT PATCH.
SSM38303
RE-ISSUED DEC 2015 ISSUE: WHEN COMPLETING A REPAIR ON COMPONENTS IN THE POWER ASSISTED STEERING SYSTEM, DEBRIS MAY BE FOUND WITHIN THE POWER STEERING FLUID SYSTEM WHICH COULD LEAD TO SYSTEM CONTAMINATION AND A DETERIORATION IN SYSTEM PERFORMANCE. CAUSE: INTERNAL DEBRIS FROM A SUSPECTED COMPONENT MALFUNCTION MAY RESULT IN THE POWER STEERING FLUID BECOMING CONTAMINATED.
SSM41438
ISSUE: MISDIAGNOSIS OF MINOR FLUID LEAKS FROM THE STABILIZER BAR. ACTION: IN ORDER TO CORRECTLY DIAGNOSE THE LEAK PATH ON A STABILIZER BAR, CLEAN THE SUSPECTED AREA THOROUGHLY AND CONFIRM IF THE LEAK IS FROM THE PIPE O-RINGS, THE STABILIZER BAR HYDRAULIC SEAL OR SOMEWHERE ELSE. IF FOUND TO BE FROM THE PIPE O-RINGS (SEE ATTACHED DOCUMENT), THESE ARE SERVICEABLE PARTS AND SHOULD BE REPLACED. IF THE LEAK IS FOUND TO BE FROM THE HYDRAULIC SEAL, THIS IS NOT A SERVICEABLE PART AND A NEW STABILIZER BAR WILL BE REQUIRED.
SSM43818
RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS
SSM44211
ISSUE: A REVIEW OF FRONT LOWER CONTROL ARM WARRANTY RETURNS FROM VARIOUS MARKETS HAS SHOWN THAT ARM ASSEMBLIES HAVE BEEN INCORRECTLY CHANGED FOR KNOCK ISSUES WHEN THE FRONT BUSH IS CRACKED AND SHOULD HAVE BEEN REPLACED AS PER TECHNICAL SERVICE BULLETINS LTB00204V4 AND LTB00123V4. CAUSE: INCORRECT DIAGNOSIS OF FRONT AND REAR BUSH ISSUES. SEE ATTACHED PHOTO SHOWING AN EXAMPLE OF A CRACKED FRONT BUSH.
SSM45144
ISSUE: A CUSTOMER MAY REPORT SUSPENSION LOW ON ONE SIDE OR DROPPING WHEN LEFT PARKED. CAUSE: AIR LEAK FROM A FRONT OR REAR AIR SPRING TO DAMPER LOWER SEAL.
SSM49497
ISSUE: AN OIL LEAK MAY BE DETECTED FROM THE STEERING GEAR AND INCORRECTLY DIAGNOSED AS NEEDING A REPLACEMENT STEERING GEAR ASSEMBLY. CAUSE: LEAK FROM THE WAGNER/STEERING GEAR DAMPING VALVE OR SEALING WASHER (SEE ATTACHED PHOTO'S)
SSM52757
Brake Switch Adjustment and Setting Procedure - Excessfive brake pedal pressure required to get the auto transmission out of park, warning lights on the instrument pack with associated DTCs for brake light switch (P0504-27, P0504-62, C1A96-64) or brakes s
SSM58137
ISSUE: A CUSTOMER MAY REPORT BRAKE SQUEAL FROM THE FRONT OR REAR OF THE VEHICLE SINCE THE ROUTINE REPLACEMENT OF THE BRAKE PADS. VEHICLES WITH STANDARD BRAKES ONLY. CAUSE: BRAKE COMPRESSIBILITY OF THE PAD, WHILST WITHIN SPECIFICATION, MAY BE SLIGHTLY INCOMPATIBLE WITH THE DRIVING STYLE AND VEHICLE USAGE PATTERNS OF A SMALL NUMBER OF CUSTOMERS. WHILTST THERE IS NO IMPACT ON THE EFFICIENCY OF THE BRAKING SYSTEM, IN SOME CIRCUMSTANCES THIS MAY LEAD TO NOISE BECOMING APPARENT.
SSM71893
ISSUE: CUSTOMERS REPORT A REPEAT ISSUE OF ENGINE NOISE FROM THE TIMING CHAIN SYSTEM, AFTER THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED. CAUSE: THE TIMING CHAIN WAS NOT AT THE CORRECT TENSION. THIS WAS CAUSED BY THE FULL REPAIR PROCEDURE IN TSB LTB00474 NOT BEING FOLLOWED - A COMPLETE SET OF TIMING CHAIN TENSIONERS AND BLADES WERE NOT FITTED.
SSM72008
ISSUED MARCH 2015. ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (LR018275). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER.
SSM72127
ISSUE: A CUSTOMER MAY EXPERIENCE A VIBRATION FROM THE VEHICLE WHILST TRAVELLING ALONG A SMOOTH ROAD SURFACE AT SPEEDS GREATER THAN 45 MPH/72 KPH. CAUSE: WHEEL AND TYRE ASSEMBLIES OUT OF BALANCE DUE TO WATER INSIDE THE WHEEL AND TYRE ASSEMBLIES. SEE ATTACHMENT FOR EXAMPLE.
LTB00111NAS3
Technical Bulletin: Squeak Noise From Steering Column/Steering Gear Pinion Seal
LTB00693NAS1
Technical Bulletin: Inadekquate A/C Performance/Direct Pressure Sensing Valve Replacement Onwards
LTB00702NAS1
Technical Bulletin: Squeal Noise From Front Brakes During Light Braking - High Performance Brakes Only.
SSM72094
ISSUED JANUARY 2015. ISSUE: A CUSTOMER MAY COMPLAIN OF A SQUEAK OR CREAK FROM THE STEERING COLUMN AREA ON ROTATION OF THE STEERING WHEEL. RANGE ROVER SPORT L320 ONLY. CAUSE: THE POWER STEERING PINION SEAL LACKS LUBRICATION AND DRIES OUT.
SSM72071
ISSUE: CUSTOMERS / DEALERS MAY REPORT A CONCERN WITH THE OPERATION OF THE FRONT OR REAR WINDOW REGULATORS CAUSE: VARIOUS CONDITIONS THAT CONTRIBUTE TO THE OPERATION OF THE WINDOW REGULATOR NOT OPERATING
P039NAS2
Emissions Recall: Engine Malfunction Indicator Lamp Illuminated
LTB00482NAS5
Technical Bulletin: Supercharger 'Clattering' /'knock'/ 'Rattle' Noise 5.0 S/C V8 Engine.
SSM56457
ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.
SSM72036
CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S). 23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE IS UNSERVICEABLE
SSM72033
ISSUE WE HAVE RECEIVED A NUMBER OF REPORTS THAT LAND ROVER CUSTOMERS ARE REPORTING THAT THE CENTRE CONSOLE FRONT AND REAR* COOLER BOX ARE NOT OPERATING CAUSE CUSTOMER PERCEPTION
LTB00700NAS1
Technical Bulletin: Adaptive Damping Warning Indicator Diskplayed On The Instkrument Cluster
SRE14-08
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SRE14-09
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00566NAS4
Technical Bulletin: Fuel Gauge Operation Inaccuate
LTB00660NAS2
Technical Bulletin: Front / Rear Bumper Harness Protective Sleeve
LTB00529NAS1
Technical Bulletin: Tail Lamp Condensation
SSM71997
ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.
LTB00647NAS3
SITUATION: THE BATTERY CHARGE WARNING INDICATOR MAY BE ILLUMINATED AND A BATTERY WARNING MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. DIAGNOSTIC TROUBLE CODE (DTC) B1404-13 MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY AN ERROR IN THE BATTERY DIAGNOSTIC ROUTINES.
LTB00692NAS1
Technical Bulletin: Front/Rear Lamp Condensation- Information Only
SSM61797
****THIS ISSUE HAS BEEN RESOLVED.**** LTB00587 IS NOW LIVE ON TOPIX CONCERN A CUSTOMER MAY REPORT A MOMENTARY SWITCH OFF OF POWER TO THE HEADLAMPS, INSTRUMENT CLUSTER, AND TOUCH SCREEN ALL AT THE SAME TIME ACCOMPANIED BY A "CLICKING" NOISE SPECIFICALLY FROM THE INTERIOR FUSE BOX LOCATION BY THE GLOVE BOX. ALL SYSTEMS OPERATE NORMALLY THEREAFTER WITHOUT ANY OTHER CUSTOMER SYMPTOMS OR FAULT CODES.
LTB00378NAS2
Technical Bulletin: Transmission Oil Cooer Pipe Leak
LTB00604NAS4
SITUATION: A 'KNOCK' SOUND FROM ONE OR BOTH FRONT AIR SPRINGS WHEN TRAVELING OVER SPEED BUMPS AT LOW SPEED MAY BE EVIDENT. UPON REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR. CAUSE: THIS MAY BE CAUSED BY A LEAK FROM THE HYDRAULIC DAMPER CHAMBER OF THE AIR SPRING.
LTB00671NAS2
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC [(P0042, P0043, P0044, P0055, P0061, P0062, P0063, P0142, P0143, P0144, P0147, P0162, P0163, P0164, AND/OR P0167]) RELEVANT TO THE POST-CATALYST HEATED OXYGEN SENSORS MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A POST-CATALYST HEATED OXYGEN SENSOR SOFTWARE ERROR.
LTB00420NAS3
Technical Bulletin: Air Suspension Compressfor Replacement
SSM-71958
LAND ROVER: ON SOME TRUCKS, THE DRIVER'S AIRBAG WARNING LIGHT ILLUMINATES DUE TO THE INCORRECT REPLACEMENT OF THE CLOCK SPRINGS. MODEL RANGE ROVER, SPORT, EVOQUE. *PE
SSM67637
Lack of Cooling From Air Conditioning Land Rover engineering have been monitoring reports for lack of cooling from the air conditioning system on higher time vehicles, where insufficient performance of the air conditioning compressor has been found to be the root cause of the is Compressor Part no LR010723 & LR013934
SSM71959
ISSUE: DISCOLORATION OR PEELING OF THE FRONT OR REAR LAND ROVER OR RANGE ROVER BADGE
SSM71870A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Q404NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM-71947
LAND ROVER: DUE TO A SEAL FAILURE OR LEAKAGE OF OIL OR GREASE, PAST INPUT SHAFT SEAL, WITH NORMAL OPERATION, THERE IS AN ISSUE WITH STEERING OR STEERING GEARS. MODEL LR4 (L319), LR2 (L359), RANGE ROVER SPORT (L320). *PE
SSM71947
ISSUE: WHEN INVESTIGATING A CUSTOMER REPORTED STEERING ISSUE IT IS FOUND THAT THERE IS OIL/FLUID PRESENT AROUND THE STEERING GEAR INPUT SHAFT. CAUSE: OIL OR GREASE LEAK PAST INPUT SHAFT SEAL THROUGH NORMAL USE OR SEAL FAILURE.
SSM-71937
LAND ROVER: NO FAULT CODES PRESENT TO INDICATE A STIFF STEERING OR THE STEERING GEAR INTERNALS ARE MAKING NOISES. MODEL RANGE ROVER, RANGE ROVER SPORT. NO YEARS LISTED. *PE
LTB00057NAS5
Technical Bulletin: Suspension Warning Lamp Illuminated - Diagnostic & Repair Procedure
LTB00676NAS1
Technical Bulletin: Door Mirror Judders During Powerfold Operation
SSM59197
ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD
P039NAS1
Technical Bulletin: Emissions Recall: Engine Malfunction Indicator Lamp Illuminated
SSM71914
ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.
SSM71840
ISSUE: BRAKE NOISE FROM FRONT AXLE (WITH BREMBO BRAKES ONLY) CAUSE: UNDER INVESTIGATION
SSM71901
ISSUE: CUSTOMER COMPLAINT OF NOISE FROM FACIA WHEN TRAVELLING OVER CERTAIN ROAD CONDITIONS. CAUSE: JLR ENGINEERING HAVE FOUND DURING THEIR INVESTIGATIONS THAT THE INSTRUMENT PANEL UPPER SECTION SPEAKER APERTURE BOLT MAY HAVE A RELAXED TORQUE (SEE TOPIX WORKSHOP MANUAL SECTION 76.46.04 FIG. E12471)
Q238NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SGI-13-01
LAND ROVER: DURING TRANSPORTATION, WHEN VEHICLE IS LOADED FACING BACKWARDS AND ON TOP DECK OF TRANSPORTER, THE EXTENDED REAR SPOILER WOULD COME ADRIFT. MODEL 2012-2013 RANGE ROVER SPORT. *PE
SGI1301
A limited number of 2012-2013 Land Rover Range Rover Sport (Autobiography and Limited Edition) vehicles equipped with the extended rear roof spoiler and within the listed VIN range may experience a concern with the extended rear spoiler coming adrift during transportation when the vehicle is loaded facing backwards and generally when on the top deck of a transporter.
SSM71849
A customer may complain that either "Vehicle Raising In Progress" or "Suspension Will Rise When System Is Cooled" messages can be seen. Fault codes U210A - 16 and C1A24 - 67 may also be stored.
TB-Q-238NAS1
LAND ROVER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. WHEN ON TOP DECK OF TRANSPORTER, AND FACING BACKWARDS, EXTENDED REAR ROOF SPOILER WOULD COME ADRIFT, WHILE BEING TRANSPORTED. MODEL 2012-2013 RANGE ROVER SPORT. *PE UPDATED 10/15/14. *PE
LTB00665NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71864
When returning failed parts through warranty it has been found that the rubber surround is still attached to the camera lens. This applies to both high line and low line rear camera.
LTB00482NAS4
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71360
Software Update.
SSM71856
ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE.
LTB00660NAS1
Technical Bulletin: Front/Rear Bumper Harness Protective Sleeve
LTB-00644NAS-1
LAND ROVER: DUE TO CORRODED CHASSIS WIRING HARNESS ON LEFT REAR SIDE OF CHASSIS-TO-BODY CONNECTOR, MULTIPLE WARNING LIGHTS ARE DISPLAYED IN THE INSTRUMENT CLUSTER. MODEL 2005-2009 LR3 (LA), 2006-2013 RANGE ROVER SPORT (LS), 2010-2013 LR4 (LA). *PE
LTB00644NAS1
Technical Bulletin: Rear Left-Side Chassis-to-Body Harness Connector Protective Sleeve
LAND ROVER PROD 20140501 Service Bulletin/Repair Instructions LAND ROVER RANGE ROVER 2009 EQUIPMENT TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT. 10101625 20170601 LAND ROVER PROD
TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT.
LTB00352NAS5
Technical Bulletin: Coolant Pump Diagnostics
LTB00540NAS3
Technical Bulletin: Smart Key Not Found Message Displayed
LTB00590NAS2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71823
ISSUED MAY 2014: DURING A RECENT MARKET VISIT IT WAS NOTED THAT A SIGNIFICANT NUMBER OF DEALERS HAVE BEEN CARRYING OUT PDIS AND THEN RETURNING THE VEHICLE TO A STORAGE COMPOUND WITHOUT REFITTING THE TRANSIT RELAY OR RETURNING THE VEHICLE TO TRANSIT MODE. TRANSIT MODE / TRANSIT RELAY ARE DESIGNED TO PROTECT THE CUSTOMERS BATTERY UP TO THE POINT OF DELIVERY. ALL VEHICLES IN STORAGE MUST HAVE THE TRANSIT RELAY IN PLACE OR BE IN TRANSIT MODE.
Q361NAS1
Technical Bulletin: Heated Front Windshield Fuse Blows
SGI14-13
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON 2012-2013 MODEL YEAR LAND ROVER LR4 (L319) AND RANGE ROVER SPORT (L320) VEHICLES WHERE THE FUSE FOR THE HEATED FRONT WINDSHIELD BLOWS. AT 2012MY, THE HEATED FRONT WINDSHIELD FUSE WAS CHANGED FROM A 'LITTLE' FUSE TO A 'J-CASE', WITH THE RATING REMAINING AT 30A.
SSM71815
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION.
LTB-00566NAS1
LAND ROVER: SOME VEHICLES ARE EXPERIENCING INOPERATIVE FUEL GAUGES, NOT SHOWING MORE THAN HALF FULL, FLUCTUATING FUEL GAUGE AND SWITCHES ON/OFF INTERMITTENTLY, WHICH IS CAUSED BY AN ISSUE WITHIN INSTRUMENT CLUSTER (IC) SOFTWARE. MODEL 2008-2012 LR2, 2010-2013 LR4, 2010-2013 RANGE ROVER SPORT, 2010-2012 RANGE ROVER. *PE UPDATED 11/25/14. *PE
LTB00566NAS3
Technical Bulletin: Fuel Gauge Operation Inaccuate
LTB00587NAS2
Technical Bulletin: Potential Voltage Dip To Headlamps when heated windshield and Heated Rear Window Are Deactivated
SSM68338
Low Line Camera Display Missing Graphics Customers have reported that the gridlines on the graphical display are missing
LTB00642NAS1
Technical Bulletin: Navigation Defaults To A Regional Location
LTB00643NAS1
Technical Bulletin: Battery Charge Warning Lamp On With DTC B11DB-87 stored Onwards
LTB00631NAS2
Technical Bulletin: Compact Key Handset - Lower-Level Service Repair
LTB00401NAS4
Technical Bulletin: Wheel/Tire Balancing and Optimization
SSM71298
ISSUE: THE ENGINE MIL IS ILLUMINATED AND ONE OF THE FOLLOWING DTC'S ARE SET: P2401-00, P2402-00, P2404-29, P2404- 2F, P2405-00, P2406-00, P240A-00, P240B-00, P240C- 00, P2450-00 OR P2451-00 CAUSE: IF NO FAULT IS FOUND ON THE VEHICLE HAVING FOLLOWED THE LATEST DIAGNOSTIC GUIDANCE IN TOPIX, THE CAUSE MAY BE AN INTERNAL DMTL PUMP FAILURE.
SSM71540
ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR OF THE VEHICLE WHILST DRIVING. CAUSE: REAR WHEEL BEARING NOISY OR DIFFICULT TO TURN.
LTB00319NAS3
Technical Bulletin: Exterior A-Pillar Molding Loose
SSM70878
ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON LAND ROVER / RANGE ROVER VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING.
SSM71484
ISSUE: A CUSTOMER MAY COMPLAIN THAT THE DYNAMIC RESPONSE LAMP IS ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTC) C1119-09,C1119-22,C1119-62, C1119-91,C1B11-62, MAY BE PRESENT. CAUSE: REPLACEMENT OF THE VALVE BLOCK MAY NOT BE REQUIRED AS LOWER LEVEL COMPONENTS ARE AVAILABLE. SEE ATTACHED DOCUMENT FOR COMPONENT LOCATION AND PART NUMBERS.
DVD137
Software update.
SGI14-03.2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00631NAS1
Technical Bulletin: Compact Key Handset - Lower - Level Service Repair
SSM71438A
Oil leak from transfer case output flange - 2008 to 2010 model year
SSM71038
ISSUE: CUSTOMERS MAY REPORT THAT AFTER PARKING THEIR VEHICLE, THE FRONT SUSPENSION IS LEANING OR THAT A MINOR AIR LEAK CAN BE HEARD FROM THE FRONT AIR SPRING ASSEMBLY. 5.0L S/C VEHICLES ONLY. AFFECTED VIN RANGE AA215623 - DA814822.
LTB00554NAS2
Technical Bulletin: Touch Screen Blank After Starting Engine
303-12C
CLATTERING NOISE HEARD COMING FROM THE ENGINE. 07/14/2014*LJ
LTB00482NAS3
Technical Bulletin: Supercharger 'clattering' Noise
LTB00430NAS3
Technical Bulletin: Surround Camera System Camera Equalizers
LTB00566NAS2
Technical Bulletin: Fuel Gauge Operation /DTC U0128-00 Stored
LTB00626NAS1
Technical Bulletin: Alarm False Activation / 'Hood Open' Message Displayed on Instrument Cluster
SSM-70638
LAND ROVER: DUE TO DELIVERANCE OF SERVICE PARTS IN WRONG MODE, THE TPMS SENSOR, IMMEDIATELY FAILS TO FUNCTION CORRECTLY AFTER FITMENT, REGARDLESS OF DRIVING CYCLE. *PE
LTB00712NAS1
SITUATION: THE TOUCH SCREEN (TS), ALSO REFERRED TO AS THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR THE HIGH LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. CAUSE: THE TS MAY BE INCORRECTLY DIAGNOSED AS THE SOURCE OF THE FAULT AND REPLACED IN ERROR.
SSM70718
ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES.
Q332NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SA-Q-332
LAND ROVER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES WILL EXPERIENCE BATTERY RETENTION ISSUES, AND NEED TO BE REPLACED. MODEL 2014 RANGE ROVER SPORT, 2013-2014 RANGE ROVER. *PE
LTB00540NAS2
Technical Bulletin: Smart Key Not Found Message Displayed
DVD13602
Land Rover Diagnostics Software Update. Dealer Data Update
DVD13603
Land Rover Diagnostics Software Update. Dealer Data Update
DVD13604
Land Rover Diagnostics Software Update. Dealer Data Update
SSM69318
Air Conditioning compressors premature failure due to incorrect run in procedure
SSM70118
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00367NAS4
Technical Bulletin: Surround Camera System Coax Harness Overlay Installation
SSM68838
HVAC software will not update - Land Rover has received some reports that while carrying out Update Prior to Sale Notice Q323 and Q324, it has taken several attempts to update the HVAC module software using Symptom Driven Diagnostics (SDD)
LTB00587NAS1
Technical Bulletin: Potential Voltage Dip To Headlamps when heated windshield and Heated Rear Window Are Deactivated
DVD136
Land Rover Diagnostics Software Update. Dealer Data Update
DVD13601
Land Rover Diagnostics Software Update. Dealer Data Update
LTB00409NAS4
Technical Bulletin: Engine Misfires/Engine MIL Illuminated
LTB00568NAS1
Technical Bulletin: Exhaust Intermediate kPipe Repair
SSM65257B
Touch screen inoperative after USB software download failure - Recovery Advice. Diakgnostic Software Hardware.
SSM68698
Satellite Radio Subscription Procedure - Customer difficulty in subscribing SDARS modules in USA
LTB00566NAS1
Technical Bulletin: Fuel Gauge Operation /DTC U0128-00 Stored
DVD13507
Land Rover Diagnostics Software Update. Dealer Data Update
LTB00401NAS3
Technical Bulletin: Wheel/Tire Balancing and Optimization
LTB00443NAS1
Technical Bulletin: Additional Force Required To Operate The Horn
LTB-00596-NAS-1
LAND ROVER: IN SOME VEHICLES, THE REAR AND/OR FRONT FOOT WELL CARPET IS DAMP, DUE TO CLIMATE CONTROL SYSTEM DRAINAGE TUBE LOCATED IN FOOTWELL, INCORRECTLY. MODEL RANGE ROVER SPORT 2014, RANGE ROVER 2013-2014. *PE
LTB00593NAS1
Technical Bulletin: Climate Control System Odor - Onwards
SSM68378
ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.
SSM51797
ISSUE THE OUTER COVER ON THE REMOTE KEY CAN DETACH FROM THE CASING.SEE ATTACHMENT. CAUSE THE ROOT CAUSE WAS FOUND TO BE THAT ANTI RUST OIL RESIDUE REMAINS ON THE SUPPLIER'S TOOLING AT THE START OF A PRODUCTION RUN.
SSM67897
Vehicle seat memory module logs U1A4C 00, 2010 my Onwards Incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. The vehicle seat memory module logs U1A4C 00, build end of line mode active
SSM60957
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE MESSAGE SMART KEY BATTERY LOW IS DISPLAYED ON THE INSTRUMENT PACK WHEN THE KEY HANDSET REMOTE IS OPERATED. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM-67757
LAND ROVER: LEFT AND RIGHT HEADLAMP CONTROL INTERNAL ELECTRONIC FAILED DUE TO TEMPORARY LOSS OF COMMUNICATION (25MS) WITHIN HEADLAMPS. MODEL 2014 RANGE ROVER SPORT. *PE
SSM67737
Earth fixings to Body Studs Potentially Loose (L405 & L494 Variety of symptoms relating tto the electrical system, including (but not exclusively) non start, multiple warning lights illuminated, Instkrument pack not operating or HLDF (High Level Display Froint) not lighting up.
LTB00409NAS3
Technical Bulletin: Engine Misfires/Engine MIL Illuminated
SSM63277
Air suspension fault, warning light on with possibility of additional warning lite
SSM67557
L494 Range Rover Sport Towing Eye Cover Fitment Land Rover L494 Range Rover Skport Customers/D ealers may report having a concern fitting the Rear Towing Eye Cover.
SSM-60677
LAND ROVER: SOFT CLOSE LEVER IN DOOR LATCH MAY BLOCK RELEASE OF LATCH CLAW FROM DOOR STRIKER AND PREVENT DOOR FROM BEING OPEN, EXTERNALLY, DUE TO TRANSIT POWER RELAY CUT TO CAR AND DOOR SOFT CLOSING. MODEL RANGE ROVER, RANGE ROVER SPORT. NO YEARS LISTED. *PE
SSM-660517
LAND ROVER: THE STEERING RACK, IN SOME VEHICLES, HAVE AN OIL LEAKAGE IN AREA OF PINION HOUSING, CASTING, YOKE PLUG OR GAITER ADJACENT TO PINION HOUSING, AND STEERING GEAR NEEDS REPLACING. MODEL RANGE ROVER SPORT, LR3, LR4. NO MODEL YEARS. *PE
SSM60517
ISSUE: FOLLOWING WARRANTY ANALYSIS OF STEERING RACKS REPORTED TO BE LEAKING, 75% HAVE BEEN IDENTIFIED BEING FAULT FREE, FOLLOWING TESTING. CAUSE: LAND ROVER ENGINEERING HAVE RECENTLY VISITED DEALERSHIPS WHERE A REQUEST HAS BEEN MADE TO REPLACE THE STEERING GEAR FOR AN OIL LEAK IN THE AREA OF THE PINION HOUSING, CASTING, YOKE PLUG OR THE GAITER ADJACENT TO THE PINION HOUSING. FOLLOWING INVESTIGATION THE SOURCE OF THE LEAK PATH WAS IDENTIFIED AS BEING FROM THE SUPPLY AND RETURN HOSE O-RING SEALS. SEE ATTACHED DOCUMENT FOR EXAMPLES.
SSM67437
Interior time clock appears to have lost time. Reports that the vehicle interior time clock appears to have lost time (usually around 20 minutes) following a Pre Delivery Inspection (PDI) or a service visit.
SSM67457
UPS Q323 ? ABS Software Download fails Land Rover dealers report that the ABS (ani-lock brake system control module) Software download fails oin UPS q323
DVD 135-01V.145
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS28132bNAS1
Update Prior to Sale: Unable to Reset Service Interval Indicator early
SSM67417
Telephone microphone poor sound clarity A customer may report that when using the infotainment system to make a telephone call the recipient of the call cannot clearly hear the driver of the vehicle.
LTB00542NAS1
Technical Bulletin: Tire Pressure Monitoring System - Improved Diagnostics and service Information
SSM66357
Smart key low level repair, animation of process LTB00563 - This SSM is to support the description provided in the technical bulletin LTB00563 for smart key low level repair.
LTB00552NAS1
Technical Bulletin: Windshiefld Wiper Noise/Judder/Streak
DVD 134-07V.139
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00540NAS1
Technical Bulletin: Smart Key Not Found Message Displayed
SSM66617
Charging vehicles fitted with Battery Monitoring System - A customer may report a concern with a flat batteryor poor starting; when testing the batteryit is determined that a charge is reqkuired.
SSM66677
5.0L V8 (AJ133) overheating due to incorrect coolant fill - After the engine coolant on a 5.0L V8 AJ133 engine has been partially or fully drained and filled, the customer experiences the engine overheating.
DVD-134-05 V.137
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00304NAS8
Technical Bulletin: Fuel Gauge Operation/DTC U0128-00 Stored
SSM65557
Seat Switch,Recline Cutton Cap Replacement Seat Switch, Recline buttoncap is damaged or has broken/fallen off in service
SSM-52757
LAND ROVER: DUE TO INCORRECT BRAKE LIGHT SWITCH SETTING, AND TO GET AUTO TRANSMISSION OUT OF PARK, AN EXCESSIVE PRESSURE, TO BRAKE PEDAL, IS REQUIRED. MODELS RANGE ROVER SPORT, LR3, LR4. NO MODEL YEARS LISTED. *PE
SSM527572
Brake Switch Adjustment and Setting Procedure - Excessfive brake pedal pressure required to get the auto transmission out of park, warning lights on the instrument pack with associated DTCs for brake light switch (P0504-27, P0504-62, C1A96-64) or brakes showing signs of drag and binding.
SSM65577
Steering Column Lock Replacement - Unable to configure a replacement Steering column Lock with the message Failed to write the target idenifier displayed on Symptom Driven diagnostics (SDD)
SSM65257A
Touch screen inoperative after USB software download failure - Recovery Advice. Diakgnostic Software Hardware.
SSM63937A
AMK Compressor Installation as being faulty after a recent dreplacement from Hitachi to an AMK compressor. The customer may experience an intermittent fault resulting in the air suspension warning lamp being illuminated. Fault code fault code C1A36-01 may also be present.
SSM63937B
AMK Compressor Installation as being faulty after a recent dreplacement from Hitachi to an AMK compressor. The customer may experience an intermittent fault resulting in the air suspension warning lamp being illuminated. Fault code fault code C1A36-01 may also be present.
DVD 134-01V.133
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM628571
A replacement AJ133 engine has been fitted into a vehicle. The engine cranks normally but will not start. The engine may have been fitted with the wrong camshaft timing rings. Complete all primary diagnostics. If a cause is not found inspect the camshaft timing rings.
LTB00493NAS2
Technical Bulletin: Tow Hitch Receiver Does not Latch in the Vehicle Housing
SSM64677
Cooling System Concerns.
LTB00526NAS1
Technical Bulletin: Discolored Quarter Glass/Waist Seals
Q228NAS1
Service Action: Touch Screen Bluetooth Pop up Message Software Update
SGI13-07
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM64337
Vehicle fails to lock or both Mirrors fail to fold/unfold when locking unlocking - Vehicle fails to lock or both Mirrors fail to fold/unfold when locking unlocking the vehicle.
DVD 133-06V.132
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM63717
Slow Seatbelt Retraction - Customer may complain that the seatbelt is slow to retract - Missalignment of the belt.
SSM-63677
LAND ROVER: THE FUEL INJECTOR FLOW RATE IS BEING RESTRICTED BY POOR FUEL QUALITY OR FUEL CONTAMINANTS CAUSING HARD STARTING, POOR RUNNING, ROUGH IDLE, MISFIRES AND ENGINE DETONATION. MODELS LR4/L319, RANGE ROVER/L322, RANGE ROVER/L405, RANGE ROVER SPORT/L320. NO MODEL YEARS LISTED. *PE
LTB00305NAS3
Technical Bulletin: Audible Boom/Vibration at 2,400-2,800 RPM
SSM63937
AMK Compressor Installation as being faulty after a recent dreplacement from Hitachi to an AMK compressor. The customer may experience an intermittent fault resulting in the air suspension warning lamp being illuminated. Fault code fault code C1A36-01 may also be present.
LTB00482NAS2
Technical Bulletin: Supercharge 'Clattering' Noise 2010-2013 Onwards
SSM-62297
LAND ROVER: THE LOCATION OF THE FRONT CARPET CLIP IS INCORRECT DUE POOR CLIP POSITION AND CARPET MAT DO NOT FIT PROPERLY. MODEL LR2/L359, RANGE ROVER SPORT/L320, FREELANDER. NO MODEL YEARS LISTED. *PE
SSM622971
Front carpet clip location may be incorrect/Poor clip position Action: If it is seen that the froint carpet mat does not fit correctly follow the attached instkruction.
LTB00498NAS1
Technical Bulletin: Whine Noise from transfer case at High Speeds
LTB00322NAS3
Technical Bulletin: Upper Windshield Finisher Loose
SSM62857
A replacement AJ133 engine has been fitted into a vehicle. The engine cranks normally but will not start. The engine cranks normally but will not start. Cause: The engine may have been fitted with the wrong camshaft timing rings. Action: Complete all primary diagnostics. If a cause is not found inspect the camshaft timing rings.
Q238NAS1
Service Action: Rear Spoiler Load Spreading Bracket
SGI13-01
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM-62897
LAND ROVER: THE LOCATION FOR THE FRONT CARPET CLIP IS INCORRECT AND NOT FITTING PROPERLY DUE TO POOR CLIP POSITION. MODELS LR4/L319, LRS/L359, RANGE ROVER EVOQUE/L538, RANGE ROVER SPORT/L320, FREELANDER, T5. NO MODEL YEARS LISTED. *PE
SSM62897
General Accessories - Front carpet clip location may be incorrect Cause-Poor clip position Action: If it is seen that the front carpet mat does not fit correctly follow the attached instruction.
DVD1325
Land Rover Diagnostics Software Update. Dealer Data Update
DVD1330
Land Rover Diagnostics Software Update. Dealer Data Update
SSM62797
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13204
Land Rover Diagnostics Software Update. Dealer Data Update
DVD13205
Land Rover Diagnostics Software Update. Dealer Data Update
LTB00304NAS7
Technical Bulletin: Fuel Gauge Operation/DTC U0128-00 Stored
LTB00456NAS2
Technical Bulletin: Steering Remains in Highway Assist Mode at Low Vehicle Speed.
Q231NAS1
Service Action: Tailgate Inoperative
SSM58077
RE-ISSUED FEBRUARY 2014. ISSUE: LAND ROVER ARE CURRENTLY EVALUATING REPORTS WHERE DIAGNOSIS HAS LED TO A CONCERN WITH THE AIR SUSPENSION VALVE BLOCK ON DISCOVERY 4/ RANGE ROVER SPORT 10MY ONWARDS. CAUSE: CURRENTLY UNDER INVESTIGATION.
SSM37361
RE-ISSUED DEC 2015 A LARGE NUMBER OF OXYGEN SENSORS THAT HAVE BEEN REPLACED IN THE NORTH AMERICAN MARKET HAVE BEEN RETURNED TO THE SUPPLIER (DENSO) TO INVESTIGATE FOR POSSIBLE DEFECTS.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.