SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Vehicle report
2014 LAND ROVER RANGE ROVER SPORT
Service bulletins
679 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76319 - 05MAY25
Other
Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.
SSM76317 - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
BIG5JAN24_26
Service Bulletin/Repair Instructions
Potential manufacturing issue with AJ126 replacement engines.
BIG5JAN24_27
Service Bulletin/Repair Instructions
POTENTIAL MANUFACTURING ISSUE WITH REPLACEMENT THERMOSTATS.
NAS24.01.001
Service Bulletin/Repair Instructions
Potential manufacturing issue with replacement thermostats
NAS23.12.001
Service Bulletin/Repair Instructions
Potential manufacturing issue with AJ126 engines.
SSM75869
Service Bulletin/Repair Instructions
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76009
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM75971
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75908
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75837
Service Bulletin/Repair Instructions
Low speed front end driveline clunk - V8
SSM75837ATT
Service Bulletin/Repair Instructions
Low speed front end driveline clunk - V8
SSM75824
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75800
Service Bulletin/Repair Instructions
Clicking noise from top of windshield while driving
SSM75800ATT
Service Bulletin/Repair Instructions
Clicking noise from top of windshield while driving
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SFCC_MAR2022_18
Service Bulletin/Repair Instructions
PARTIAL EXTENDED WARRANTY PROGRAM 12-14MY
SSM75712
Service Bulletin/Repair Instructions
Intermittent Engine Non Start After An Eco Stop Start Event
NAS22.02.002
Service Bulletin/Repair Instructions
ENGINE TIMING CHAIN/TENSIONER PARTIAL EXTENDED WARRANTY -USA
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75620
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75609
Service Bulletin/Repair Instructions
INGENIUM I6 3.0L Petrol - PCV Cover Valve â Poor Idle
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM755137
Service Bulletin/Repair Instructions
Front Radiator Grille Discolored
SSM75394
Service Bulletin/Repair Instructions
Oil Level Gauge (Dipstick) markings incorrect.
SSM75394ATT
Service Bulletin/Repair Instructions
Oil Level Gauge (Dipstick) markings incorrect.
NAS19.07.012
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
SSM75419
Service Bulletin/Repair Instructions
Electrically Deployable Tow Bar Will Not Move When Requested
SSM75414
Service Bulletin/Repair Instructions
Roof Rail Trim/Side Finisher Not Correctly Fitted Causing Poor Cosmetic Appearance
SSM75414ATT
Service Bulletin/Repair Instructions
Roof Rail Trim/Side Finisher Not Correctly Fitted Causing Poor Cosmetic Appearance
JLRTB02068NAS1
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated on the Instrument Panel Cluster (IPC)
LTB00862NAS2
Service Bulletin/Repair Instructions
RESCINDED - Second Row Seating Center Arm Rest Operating Handle Adrift/Broken - RESCINDED
SSM75302
Service Bulletin/Repair Instructions
Air Conditioning (A/C) not blowing cool air into the cabin
SFCC_NOV2020_38
Service Bulletin/Repair Instructions
The Check Engine MIL is illuminated.
LTB00660NAS3
Service Bulletin/Repair Instructions
The front and/or rear parking aid system may be inoperative.
LTB00861NAS3
Service Bulletin/Repair Instructions
The roof molding(s) may be loose / adrift.
LTB00891NAS3
Service Bulletin/Repair Instructions
The roof opening panel rear glass seal may be loose / adrift.
LTB00913NAS2
Service Bulletin/Repair Instructions
After installation of a towing accessory brake control module, the unit fails to power up and illuminate the display.
LTB00923NAS2
Service Bulletin/Repair Instructions
The leading edge of the second row seat rail may cause discomfort to passengers if contacted with force while the seat is in its rearmost setting.
LTB00926NAS4
Service Bulletin/Repair Instructions
The tailgate may be incorrectly aligned and/or is contacting the D-pillar exterior trimpieces when closed.
SFCC_SEP2020_25
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
SSM74968
Service Bulletin/Repair Instructions
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy
SSM74933
Service Bulletin/Repair Instructions
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element â Poor Performance
SSM74933ATT
Service Bulletin/Repair Instructions
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element â Poor Performance
SSM74942
Service Bulletin/Repair Instructions
A customer may report that the heated steering wheel does not heat up when selected.
SSM74892
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74811
Service Bulletin/Repair Instructions
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74786
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
LTB00797NAS3
Service Bulletin/Repair Instructions
When the tailgate is open, a small gap can be seen between the rear bumper cover and tailgate body aperture seal.
SFCC_FEB20_41
Service Bulletin/Repair Instructions
A customer may report that the SRS warning lamp is illuminated.
SSM74668
Service Bulletin/Repair Instructions
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning system is in operation and low temperature selected.
SSM74591
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SSM74588
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74568
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
LTB01271NAS2
Service Bulletin/Repair Instructions
The transmission control switch will not select a gear or move out of park when the release button is operated. The customer may experience one of the following symptoms: ? The release button appears loose or has no resistance when operated. ? The release button appears to be binding or will not move when operated.
SFCC AUG19 Slide
Service Bulletin/Repair Instructions
A customer may report that the roof blind does not open smoothly or binds up / jams while operating.
SSM74501
Service Bulletin/Repair Instructions
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
SSM74501Attachme
Service Bulletin/Repair Instructions
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
SSM74491
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74483
Service Bulletin/Repair Instructions
Customer complains about a creak, rattle or squeak noise from under the vehicle - Transmission undertray noisy.
SSM74456
Service Bulletin/Repair Instructions
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.
LTB01261NAS3
Service Bulletin/Repair Instructions
The auto stop/start system does not function as expected.
SSM74419
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
LTB01091NAS5
Service Bulletin/Repair Instructions
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SSM74329
Service Bulletin/Repair Instructions
Air suspension compressor being replaced for an E Chamber failure.
SFCC-APRIL19-Sli
Service Bulletin/Repair Instructions
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74374
Service Bulletin/Repair Instructions
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
LTB00766NAS4
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SFCC-14MAR19-Sli
Service Bulletin/Repair Instructions
A customer may report that the SRS warning lamp is illuminated.
SSM74336
Service Bulletin/Repair Instructions
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
LTB01261NAS2
Service Bulletin/Repair Instructions
Auto Stop/Start System Not Functioning As Expected
SSM74300
Service Bulletin/Repair Instructions
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
SSM73872
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74283
Service Bulletin/Repair Instructions
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SSM74303
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
SSM74232
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SSM74232Attachme
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SSM74284
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74279
Service Bulletin/Repair Instructions
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
LTB01076NAS3
Service Bulletin/Repair Instructions
A 'clonk' noise from underneath the vehicle may be evident when driving at low vehicle speed. The noise is most prominent while accelerating/decelerating and when turning the steering wheel, such as when performing a U-turn and applying the throttle.
SSM74264
Service Bulletin/Repair Instructions
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
SSM74161
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
LTB01091NAS4
Service Bulletin/Repair Instructions
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SSM74232A
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SFCC10JAN19Slide
Service Bulletin/Repair Instructions
There is a hesitation when accelerating from a stop or rolling stop The vehicle has a lag when pressing the gas then will jump and accelerate
LTB00780NAS7
Service Bulletin/Repair Instructions
A humming noise may be evident from the engine at idle.
SSM74176
Service Bulletin/Repair Instructions
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
SSM74161Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM74138
Service Bulletin/Repair Instructions
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars.
SSM74138Attachme
Service Bulletin/Repair Instructions
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars.
SSM74037
Service Bulletin/Repair Instructions
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
SSM74025
Service Bulletin/Repair Instructions
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SSM74004v2
Service Bulletin/Repair Instructions
Customer notices ?Park Brake needs Calibration? message on the instrument cluster. They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck C2006-71 - Left actuator ? Actuator Stuck C2007-72 ? Right Motor ? Actuator Stuck open C2008-72 - Left Motor ? Actuator Stuck open
SSM74043
Service Bulletin/Repair Instructions
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74004
Service Bulletin/Repair Instructions
Customer notices Park Brake needs Calibration? message on the instrument cluster. They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck C2006-71 - Left actuator ? Actuator Stuck C2007-72 ? Right Motor ? Actuator Stuck open C2008-72 - Left Motor ? Actuator Stuck open
SSM74086
Service Bulletin/Repair Instructions
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
LTB00857NAS7
Service Bulletin/Repair Instructions
On vehicles installed with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed driving forward/backward, the 'squeal' can be heard also during moderate brake pedal application at low speeds, until the vehicle comes to a stop. The 'squeal' noise may resonate at frequencies of around 7kHz and 8kHZ.
LTB00794NAS4
Service Bulletin/Repair Instructions
A chemical/plastic odor from the Heating Ventilation and Air Conditioning (HVAC) system may be evident.
LTB01003NAS3
Service Bulletin/Repair Instructions
Coolant may be evident leaking from one or both of the auxiliary radiators behind the front bumper.
SSM740391
Service Bulletin/Repair Instructions
RFA cannot communicate with SDD when programming as new
SSM74040
Service Bulletin/Repair Instructions
Issue: During a brake pad change it may become apparent that the brake pad pins have become corroded to the caliper housing.
SSM74039
Service Bulletin/Repair Instructions
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
SSM74047
Service Bulletin/Repair Instructions
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis.
LTB00898NAS2
Service Bulletin/Repair Instructions
The Transmission Control Switch (TCS) Park (P) button coating may fade or delaminate.
LTB00557NAS6
Service Bulletin/Repair Instructions
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
LTB00797NAS2
Service Bulletin/Repair Instructions
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
SFCC09AUG18REVLR
Service Bulletin/Repair Instructions
A customer may report the steering feels heavier than expected
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
A customer may report the steering feels heavier than expected
LTB00766NAS2
Service Bulletin/Repair Instructions
Damage/marking on the surface of the Instrument Cluster (IC) lens.
LTB00814NAS6
Service Bulletin/Repair Instructions
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
LTB01149NAS3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
LTB01156NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
SSM73424
Service Bulletin/Repair Instructions
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated
SSM74001
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
SSM73995
Service Bulletin/Repair Instructions
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
SSM73995 (2)
Service Bulletin/Repair Instructions
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
SSM73915
Service Bulletin/Repair Instructions
Issue: JLR is investigating washer fluid leaking from the windshield washer reservoir.
SSM73916
Service Bulletin/Repair Instructions
Issue: JLR is investigating washer fluid leaking from the windshield washer reservoir.
SSM73943-1
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943-1 Attac
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1 Attac
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73972
Service Bulletin/Repair Instructions
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
LTB01149NAS2
Service Bulletin/Repair Instructions
Hood open' Warning Message Displayed On Instrument Cluster
SSM73965
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
SFCC Jul12 2018
Service Bulletin/Repair Instructions
A Customer may report the steering feels heavier then expected.
SSM73928
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73928 Attachm
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73949
Service Bulletin/Repair Instructions
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.
SSM73939
Service Bulletin/Repair Instructions
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM73943
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943 Attachm
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM72456
Service Bulletin/Repair Instructions
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue.
SSM73927
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM70798
Service Bulletin/Repair Instructions
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
LTB00573NAS4
Service Bulletin/Repair Instructions
A 'thud' / 'thump' noise may be heard and felt from the front suspension during a heavy braking application at low vehicle speeds.
SSM73931
Service Bulletin/Repair Instructions
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM73548
Service Bulletin/Repair Instructions
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.
SSM73738
Service Bulletin/Repair Instructions
Issue: The customer may experience a Check Engine Light on the instrument cluster and DTC, P2002, stored in the PCM in isolation.
LTB01060NAS2
Service Bulletin/Repair Instructions
One or more power windows may be inoperative.
LTB00906NAS5
Service Bulletin/Repair Instructions
Judder from transfer case.
SSM69158
Service Bulletin/Repair Instructions
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up. The Audio/Video button on touch-screen home page may also be greyed out.
SSM72011
Service Bulletin/Repair Instructions
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72570
Service Bulletin/Repair Instructions
Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. In addition a clicking noise may be heard from the Rear Junction Box when the ignition is switched on.
SSM72738
Service Bulletin/Repair Instructions
Issue: The bonnet open warning light is on but the bonnet appears closed. This can cause the alarm to trigger or the vehicle to not lock.
SSM72774
Service Bulletin/Repair Instructions
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle.
SSM72852
Service Bulletin/Repair Instructions
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
SSM72861
Service Bulletin/Repair Instructions
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM72901
Service Bulletin/Repair Instructions
Issue: Oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump. Oil weeps through the aluminium of the casing in the base of the pocket around where the steel D clutch tube is embedded, refer to attached file.
SSM72929
Service Bulletin/Repair Instructions
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
SSM72995
Service Bulletin/Repair Instructions
Issue: Noise evident to the front of the vehicle at 10-40 MPH/16-64 KPH on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW Range Rover Sport ? LW100000 to LW152017, LW Range Rover Sport - LW300000 to LW399999, LW Range Rover Sport - LW500000 to LW599999, LW Range Rover Sport - LW600000 to LW687306, LR Discovery ? LR000001 to LR017639
SSM73780
Service Bulletin/Repair Instructions
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available. When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
SSM73875
Service Bulletin/Repair Instructions
Issue: A customer may report that the gear selector will not select a gear or move out of park when the release button is pressed and the selector operated with one or more of the following symptoms noted on a Range Rover Sport 2014-2016 MY only: Release button appears loose or no resistance when pressed, Release button appears to be binding or will not move when pressed.
SSM73799
Service Bulletin/Repair Instructions
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
LTB01086NAS3
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
SSM72543
Service Bulletin/Repair Instructions
Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
SSM73849
Service Bulletin/Repair Instructions
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
SSM73845
Service Bulletin/Repair Instructions
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
LTB00857NAS6
Service Bulletin/Repair Instructions
On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
SSM73823
Service Bulletin/Repair Instructions
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
LTB00401NAS6
Service Bulletin/Repair Instructions
The steering wheel may exhibit a vibration / shimmy while driving.
SSM73792
Service Bulletin/Repair Instructions
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM73409
Service Bulletin/Repair Instructions
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
LTB01086NAS2
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
LTB00766NAS1
Service Bulletin/Repair Instructions
Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
LTB00557NAS5
Service Bulletin/Repair Instructions
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
SFCC_08MAR18_16
Service Bulletin/Repair Instructions
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
SSM73629
Service Bulletin/Repair Instructions
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
LTB01156NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM).
SSM73150
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73150 Attachm
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73678
Service Bulletin/Repair Instructions
Issue: Unexpected noise from Head-Up Display (HUD)
SSM71942
Service Bulletin/Repair Instructions
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly. Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
SSM73628
Service Bulletin/Repair Instructions
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM73628 Attachm
Service Bulletin/Repair Instructions
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM73706
Service Bulletin/Repair Instructions
Issue: A customer may express a concern of a 'clonk' noise from underneath the vehicle when driving at low speed. The 'clonk' will be most prominent while accelerating/decelerating and when turning the steering wheel. The noise may be more noticeable when performing a U-turn and applying the throttle.
LTB01143NAS1
Service Bulletin/Repair Instructions
Squeak/Squeal Noise From Rear Brakes
SSM72903
Service Bulletin/Repair Instructions
Issue: Air-leak noise when brake pedal is pressed.
SSM72903 Attachm
Service Bulletin/Repair Instructions
Issue: Air-leak noise when brake pedal is pressed.
SSM73699
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
SA17TE-10
Service Bulletin/Repair Instructions
RE: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM73688
Service Bulletin/Repair Instructions
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
LTB01109NAS1
Service Bulletin/Repair Instructions
The Terrain Response® system may not operate as expected when in 'Auto' mode by not automatically selecting the correct driving mode. As the driving mode changes, the transmission may downshift, the engine Revolutions Per Minute (RPM) may also increase, and/or the 'Auto Stop/Start OFF' warning indicator may illuminate on the Instrument Cluster (IC).
SSM73635_11_30_2
Service Bulletin/Repair Instructions
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
SSM73643
Service Bulletin/Repair Instructions
Issue: It is possible that if care is not taken when removing the spare wheel that the air supply unit (compressor) can be damaged.
SA17TE-07 ISSUE
Service Bulletin/Repair Instructions
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635
LTB00693NAS3
Service Bulletin/Repair Instructions
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15°C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
SSM73635_11_23_2
Service Bulletin/Repair Instructions
Unable to activate telematics at PDI
SSM73641
Service Bulletin/Repair Instructions
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx.
LTB00510NAS2
Service Bulletin/Repair Instructions
The Auto Stop/Start system may be inoperative.
LTB00814NAS4
Service Bulletin/Repair Instructions
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
LTB01093NAS2
Service Bulletin/Repair Instructions
Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
SSM73521
Service Bulletin/Repair Instructions
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
LTB00590NAS3
Service Bulletin/Repair Instructions
Climate control system odor.
LTB01093NAS1
Service Bulletin/Repair Instructions
Tailgate. Cosmetic microcracking.
LTB01090NAS1
Service Bulletin/Repair Instructions
Steering column multifunction switch.
LTB00584NAS5
Service Bulletin/Repair Instructions
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored
LTB00631NAS5
Service Bulletin/Repair Instructions
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
LTB01103NAS1
Service Bulletin/Repair Instructions
Situation: A 'harsh' and/or 'rough' transmission engagement may be evident when selecting Drive (D) from either Park (P) or Revers (R). This becomes more apparent when the transmission is cold (starting the vehicle in the morning after the vehicle has been left overnight).
LTB00968NAS3
Service Bulletin/Repair Instructions
Situation: The fuel tank may be difficult to fill.
LTB00746NAS7
Service Bulletin/Repair Instructions
Situation: A creak noise from the front seat may be evident.
LTB01086NAS1
Service Bulletin/Repair Instructions
Situation: The keyless entry system lock function may not operate or operates intermittently.
SFCC-14SEP17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SSM73553
Service Bulletin/Repair Instructions
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
LTB01091NAS1
Service Bulletin/Repair Instructions
Situation: A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
LTB00793NAS5
Service Bulletin/Repair Instructions
Situation: The air suspension may not raise/lower with a warning message displayed on the Instrument Cluster (IC). Upon further investigation, Diagnostic Trouble Code (DTC) C1A13-64 may be stored.
LTB00857NAS5
Service Bulletin/Repair Instructions
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
LTB00793NAS4
Service Bulletin/Repair Instructions
Situation: The air suspension may not raise/lower with a warning message displayed on the Instrument Cluster (IC). Upon further investigation, Diagnostic Trouble Code (DTC) C1A13-54 may be stored.
SSM73437
Service Bulletin/Repair Instructions
Issue: Vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
SSM73342
Service Bulletin/Repair Instructions
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.
SSM73421
Service Bulletin/Repair Instructions
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code (DTC) B12BD-31 "Rear Camera - No Signal" and or U1A4B-49 "Control Module Processor B - Internal Failure" stored in the Image Processing Module B (IPMB). The DTC is a false flagging code that can lead to incorrect diagnosis of any camera related issue reported by the customer.
LTB00776NAS4
Service Bulletin/Repair Instructions
SITUATION: The air conditioning system may not cool properly.
SSM72441
Service Bulletin/Repair Instructions
Issue: A customer may report that the air suspension warning message is displayed intermittently on the Instrument Cluster. Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM)
SSM73441
Service Bulletin/Repair Instructions
Issue: A customer may report that the air suspension warning message is displayed intermittently on the Instrument Cluster. Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM).
LTB01060NAS1
Service Bulletin/Repair Instructions
SITUATION: One or more power windows may be inoperative.
LTB00610NAS3
Service Bulletin/Repair Instructions
SITUATION: A wind noise at high vehicle speeds (110mph/176Km/h or above) may be evident from the roof opening panel area.
LTB00746NAS6
Service Bulletin/Repair Instructions
SITUATION: A creak noise from the front seat may be evident.
SSM73127
Service Bulletin/Repair Instructions
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on LTB00482v7 & LTB00669v2
SSM 72106
Service Bulletin/Repair Instructions
IS S U E RANGE ROVER / SPORT (L405/L494) CUSTOMERS MAY REPORT THAT EITHER FRONT OR REAR SIDE WINDOWS ARE NOT EITHER CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE
LTB00780NAS6
Service Bulletin/Repair Instructions
SITUATION: A humming noise may be evident from the engine at idle.
Q590NAS3
Service Bulletin/Repair Instructions
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience an amber or red warning symbol and associated text in the Instrument Cluster. ? Amber symbol - no change to vehicle or suspension performance, but suspension unable to lower on demand; warning message 'Suspension fault' displayed. ? Red symbol - vehicle height is above nominal standard ride height and unable to lower on demand; warning message 'Do not exceed 30 MPH' displayed.
SGI16-33.2
Service Bulletin/Repair Instructions
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle Range which may experience an amber or red warning symbol and associated text in the Instrument Cluster.- Amber symbol - no change to vehicle or suspension performance but suspension unable to lower on demand with warning message 'Suspension fault' displayed. - Red symbol - vehicle height is above nominal standard ride height and unable to lower on demand with warning message 'Do not exceed 30 MPH' displayed.
LTB00401NAS5
Service Bulletin/Repair Instructions
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
LTB00776NAS3
Service Bulletin/Repair Instructions
SITUATION: The air conditioning system may not cool properly.
LTB00857NAS4
Service Bulletin/Repair Instructions
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
SSM72838
Service Bulletin/Repair Instructions
ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE VARIANT CONFIGURATION LEARN PROCEDURE DURING THE SOFTWARE UPDATE.
SSM73302
Service Bulletin/Repair Instructions
SIM CARD DOES NOT LATCH IN SIM SLOT OR CANNOT BE READ
SSM73296
Service Bulletin/Repair Instructions
DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
SSM67377
Service Bulletin/Repair Instructions
VISUAL EXTERNAL APPEARANCE OF FRONT SUSPENSION BODY MOUNT
LTB01003NAS2
Service Bulletin/Repair Instructions
Coolant may be leaking from one or both of the auxiliary radiators
SSM73158
Service Bulletin/Repair Instructions
Customer may receive call from their own phone number
SSM73175
Service Bulletin/Repair Instructions
Information button on steering column does not operate odometer menu
LTB01005NAS2
Service Bulletin/Repair Instructions
Luggage compartment loadspace cover handle may may be broken
LTB00904NAS2
Service Bulletin/Repair Instructions
Situation: The fuel gauge may not provide a stable, accurate indication of the amount of fuel in the fuel tank (gauge displaying less fuel than what is actually in the fuel tank [gauge reading ¾ when the fuel tank is full]).
SSM73108
Service Bulletin/Repair Instructions
Issue: Some of the Body Control Module (BCM) functions are not available within 'Service' tab on PATHFINDER. For example Transportation Mode Enable. Or Deployable Side Steps Add/Remove function fails after SSM73100 (PATHFINDER fails to add Deployable Side Steps or displays an error when updating module software) has been referred to.
SSM73101
Service Bulletin/Repair Instructions
Issue: CHCM (Chassis Control Module / Integrated Suspension Control Module) software being updated when not required.
LTB00906NAS4
Service Bulletin/Repair Instructions
Situation: On vehicles fitted with the twin speed transfer case, a judder may be felt from underneath the vehicle when steering at low vehicle speeds, such as turning left or right at an intersection.
LTB01020NAS1
Service Bulletin/Repair Instructions
Situation: The engine may intermittently not turn off when the engine START/STOP switch is pressed.
LTB01023NAS1
Service Bulletin/Repair Instructions
ENGINE Misfires/mil illuminated with coolant temperature 75 C or lower
LTB00926NAS2
Service Bulletin/Repair Instructions
Situation: The tailgate may be incorrectly aligned and/or is contacting the 'D' pillar exterior trim pieces when closed.
LTB00980NAS1
Service Bulletin/Repair Instructions
Situation: A 'rattle' noise may be evident from underneath the vehicle in the area of the exhaust downpipe.
SSM73027
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
LTB00861NAS2
Service Bulletin/Repair Instructions
SITUATION: THE ROOF MOULDING(S) MAY BE LOOSE / ADRIFT.
LTB00725NAS2
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH THE STANDARD BRAKE SYSTEM (350MM DIAMETER REAR BRAKE DISCS) ONLY, A 'SQUEAL' NOISE MAY BE HEARD FROM THE REAR BRAKES DURING LIGHT BRAKING.
LTB00604NAS6
Service Bulletin/Repair Instructions
SITUATION: A 'KNOCK' SOUND FROM ONE OR BOTH FRONT AIR SPRINGS WHEN TRAVELING OVER SPEED BUMPS AT LOW SPEED MAY BE EVIDENT. UPON DIAGNOSIS, INCLUDING REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR.
LTB00631NAS4
Service Bulletin/Repair Instructions
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
SSM72849
Service Bulletin/Repair Instructions
ISSUE ELECTRONIC TOLL TAGS MAY NOT BE READ CORRECTLY BY TOLL READERS ON VEHICLES WITH SOLAR ATTENUATING (IRR) GLASS. CAUSE. THIS MAY BE CAUSED BY NOT POSITIONING THE ELECTRONIC TOLL TAG PROPERLY IN THE INFRARED RADIATION REFLECTIVE (IRR) LAYER CUT OUT ON THE WINDSHIELD. .
SSM72947
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THAT THE CLIMATE CONTROLLED SEATING ON THEIR VEHICLE DOES NOT OPERATE PROPERLY
SSM72957
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES (GAS STATION PUMP PREMATURE CUT OFF).
LTB00992NAS1
Service Bulletin/Repair Instructions
SITUATION: A VIBRATION-TYPE SOUND FROM ANY OF THE FRONT/REAR DOOR MID-RANGE AUDIO SPEAKERS MAY BE EVIDENT DURING AUDIO PLAYBACK.
Q590NAS2
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE AN AMBER OR RED WARNING SYMBOL AND ASSOCIATED TEXT IN THE INSTRUMENT CLUSTER. AMBER SYMBOL - NO CHANGE TO VEHICLE OR SUSPENSION PERFORMANCE, BUT SUSPENSION UNABLE TO LOWER ON DEMAND; WARNING MESSAGE 'SUSPENSION FAULT' DISPLAYED. RED SYMBOL - VEHICLE HEIGHT IS ABOVE NOMINAL STANDARD RIDE HEIGHT AND UNABLE TO LOWER ON DEMAND; WARNING MESSAGE 'DO NOT EXCEED 30 MPH' DISPLAYED.
LTB00793NAS3
Service Bulletin/Repair Instructions
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE CODE (DTC) C1A13-64 MAY BE STORED.
LTB00780NAS5
Service Bulletin/Repair Instructions
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
Q590NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE AN AMBER OR RED WARNING SYMBOL AND ASSOCIATED TEXT IN THE INSTRUMENT CLUSTER. AMBER SYMBOL - NO CHANGE TO VEHICLE OR SUSPENSION PERFORMANCE BUT SUSPENSION UNABLE TO LOWER ON DEMAND WITH WARNING MESSAGE 'SUSPENSION FAULT' DISPLAYED. RED SYMBOL - VEHICLE HEIGHT IS ABOVE NOMINAL STANDARD RIDE HEIGHT AND UNABLE TO LOWER ON DEMAND WITH WARNING MESSAGE 'DO NOT EXCEED 30 MPH' DISPLAYED.
SSM72918
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A SQUEAL FROM THE FRONT BRAKES DURING LOW SPEED BRAKING.
SSM72897
Service Bulletin/Repair Instructions
ISSUE: THERE ARE CONDITIONS WHERE CONTINUOUS NOISES CAN BE HEARD THROUGH THE FRONT SPEAKERS WHEN REAR WINDOWS ARE OPEN OR REAR CLIMATE FANS ARE ON A HIGH SETTING. ALSO, AN INTERMITTENT TAPPING/ RATTLE MAYBE HEARD.
SSM72877
Service Bulletin/Repair Instructions
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY CONTROL MODULE (BCM). THE CCF LOADED INTO THE BCM CONTAINS FOUR CRITICAL MISMATCHES RELATED TO THE CCF ASSEMBLIES FOR DIFFERENT MODULES.
SSM72887
Service Bulletin/Repair Instructions
ISSUE: RANGE ROVER OR RANGE ROVER SPORT CUSTOMERS WITH 2ND ROW HI-LINE ARMRESTS FITTED, MAY REPORT THAT THE SILVER DISC'S WHICH ARE FITTED INTO THE BASE OF THE CUPHOLDERS HAVE BECOME DETACHED.
LTB00482NAS6
Service Bulletin/Repair Instructions
SITUATION: A CLATTERING / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE.
LTB00693NAS2
Service Bulletin/Repair Instructions
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY.
SSM71278
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.
SSM71118
Service Bulletin/Repair Instructions
ISSUE: FRONT TOWING EYE COVER IS LOOSE / INCORRECTLY FITTED
LTB00835v3
Service Bulletin/Repair Instructions
Click noise from starter motor at freezing temperatures.
LTB00540NAS5
Service Bulletin/Repair Instructions
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON.
SSM72822
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE 3RD ROW SEAT DOES NOT FULLY RETURN TO THE UPRIGHT POSITION WHEN REQUESTED. ON SELECTION OF THE BUTTON THE SEAT MAY STOP IN THE MID POSITION. ANY SUBSEQUENT BUTTON PRESSES WILL NOT OPERATE THE SEAT.
SSM 72313
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES.(GAS STATION PUMP PREMATURE CUT OFF) CAUSE: THERE ARE A NUMBER OF POSSIBLE CAUSES FOR FUEL FILLING DIFFICULTIES. PLEASE REFER TO TOPIX WORKSHOP MANUAL SECTION '303-13: EVAPORATIVE EMISSIONS, DIAGNOSIS AND TESTING' IN THE FIRST INSTANCE FOR ADVICE ON SYSTEM CHECKS.
LTB00671NAS6
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM).
LTB00757NAS5
Service Bulletin/Repair Instructions
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP OR IMMEDIATELY AFTER AN AUTOMATIC ENGINE RESTART (WHEN INTELLIGENT STOP/START IS ACTIVE). THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE. DTC P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]).
LTB00920NAS2
Service Bulletin/Repair Instructions
SITUATION: THE LOWER GLOVEBOX MAY OPEN QUICKER THAN EXPECTED.
LTB00746NAS4
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.
SSM72832
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THAT THERE IS A LACK OF AIR BEING EMITTED THROUGH THE VARIOUS AIR VENTS FROM THE HVAC UNIT WHEN SELECTED.
LTB00746NAS3
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.
LTB00814NAS3
Service Bulletin/Repair Instructions
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A POOR FINISH.
SSM72803
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THAT THE SURFACE OF THE P BUTTON ON THE L494 RANGE ROVER SPORT - GSM IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH (SEE ATTACHED FILE FOR AN EXAMPLE)
Q514NAS3
Service Bulletin/Repair Instructions
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
LTB00814NAS2
Service Bulletin/Repair Instructions
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A POOR FINISH.
LTB00891NAS2
Service Bulletin/Repair Instructions
SITUATION: THE ROOF OPENING PANEL REAR GLASS SEAL MAY BE LOOSE / ADRIFT.
LTB00906NAS3
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH THE TWIN SPEED TRANSFER CASE, A JUDDER MAY BE FELT FROM UNDERNEATH THE VEHICLE WHEN STEERING AT LOW VEHICLE SPEEDS, SUCH AS TURNING LEFT OR RIGHT AT AN INTERSECTION.
LTB00989NAS1
Service Bulletin/Repair Instructions
SITUATION: THE RED INFILL PAINT ON THE TAILGATE 'SPORT' BADGE DELAMINATE.
LTB00604NAS5
Service Bulletin/Repair Instructions
SITUATION: A 'KNOCK' SOUND FROM ONE OR BOTH FRONT AIR SPRINGS WHEN TRAVELING OVER SPEED BUMPS AT LOW SPEED MAY BE EVIDENT. UPON DIAGNOSIS, INCLUDING REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR.
LTB00780NAS4
Service Bulletin/Repair Instructions
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00904NAS1
Service Bulletin/Repair Instructions
SITUATION: THE FUEL GAUGE MAY NOT PROVIDE A STABLE, ACCURATE INDICATION OF THE AMOUNT OF FUEL IN THE FUEL TANK (GAUGE DISPLAYING LESS FUEL THAN WHAT IS ACTUALLY IN THE FUEL TANK [GAUGE READING ¾ WHEN THE FUEL TANK IS FULL]).
LTB00510NAS1
Service Bulletin/Repair Instructions
AUTO START/STOP MAY BE INOPERATIVE
SSM72712
Service Bulletin/Repair Instructions
SQUEAL NOISE FROM FRONT BRAKES
SSM72765
Service Bulletin/Repair Instructions
EPBCM SIGNAL COMPARE FAILURE
SSM72615
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP START UNAVAILABLE.
LTB00923NAS1
Service Bulletin/Repair Instructions
SITUATION: THE LEADING EDGE OF THE SECOND ROW SEAT RAIL MAY CAUSE DISCOMFORT TO PASSENGERS IF CONTACTED WITH FORCE WHILE THE SEAT IS IN ITS REARMOST SETTING.
LTB00584NAS4
Service Bulletin/Repair Instructions
SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT EXHAUSTIVE) OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02 'SWITCH PACK, GENERAL SIGNAL FAILURE' IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13 'REMOTE CONTROL SWITCH CIRCUIT OPEN' IS STORED IN THE TOUCH SCREEN MEMORY TRANSMISSION PADDLE SWITCHES INOPERATIVE OR INTERMITTENT FUNCTIONALITY CRUISE CONTROL INOPERATIVE
LTB00774NAS2
Service Bulletin/Repair Instructions
SITUATION: THE HEATED STEERING WHEEL (HSW) MAY OPERATE WHEN NOT REQUESTED.
LTB00917NAS1
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH A CONVENTIONAL DISPLAY INSTRUMENT CLUSTER ONLY, A SET OF BLUE ROAD WHEELS MAY APPEAR IN THE INSTRUMENT CLUSTER MESSAGE CENTER WHEN THE TERRAIN RESPONSE SWITCHPACK IS SET TO AUTO MODE. THE WHEEL POSITION SHOWN IN THE MESSAGE CENTER MAY APPEAR TO REMAIN IN A CONSTANT POSITION THAT DOES NOT MATCH THE POSITION OF THE ROAD WHEEL. THE MESSAGE CENTER DISPLAY WILL RETURN TO NORMAL WHEN THE VEHICLE IS STATIONARY.
SSM72737
Service Bulletin/Repair Instructions
ISSUE: L405 RANGE ROVER AND L494 RANGE ROVER SPORT SPORT CUSTOMERS MAY REPORT A CONCERN WITH THE LUMBAR / MASSAGE FUNCTION, IN PARTICULAR AIR LEAKS FROM THE LUMBAR / MASSAGE FUNCTION
LTB00793NAS2
Service Bulletin/Repair Instructions
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE CODE (DTC) C1A13-64 MAY BE STORED.
LTB00918NAS1
Service Bulletin/Repair Instructions
SITUATION: THE DRIVER'S WINDSHIELD WIPER BLADE MAY SMEAR THE WINDSHIELD GLASS.
Q514NAS2
Service Bulletin/Repair Instructions
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SGI15-40 (ISSUE
Service Bulletin/Repair Instructions
DESCRIPTION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SSM72731
Service Bulletin/Repair Instructions
ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES (GAS STATION PUMP PREMATURE CUT OFF).
LTB00588NAS2
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH THE DYNAMIC RESPONSE SYSTEM AND SIDE STEPS (FIXED OR DEPLOYABLE) OR FIXED SIDE TUBES, A HYDRAULIC FLUID 'FLOW' OR 'HISS' NOISE MAY BE HEARD WHEN THE CORNERING.
SSM72558
Service Bulletin/Repair Instructions
WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE; FK72-19H440 - BE; FK72-19H440 - AF; FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED X FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN.
LTB00780NAS3
Service Bulletin/Repair Instructions
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00915NAS2
Service Bulletin/Repair Instructions
SITUATION: WATER INGRESS THROUGH THE TAILGATE MAY BE EVIDENT AND/OR THE TAILGATE APERTURE SEAL MAY BE DEFORMED IN THE AREA OF THE TAILGATE HARNESS RUBBER SLEEVE.
P043
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71883
Service Bulletin/Repair Instructions
CONTAMINATION BETWEEN ABS WHEEL SPEED SENSOR AND WHEEL BEARING TONE WHEEL COULD LEAD TO DTC'S
SSM72675
Service Bulletin/Repair Instructions
KEY FOB MATERIAL PEELING FROM REMOTE
LTB00835NAS2
Service Bulletin/Repair Instructions
CLICK NOISE FROM STARTER MOTOR AT FREEZING TEMPERATURES
SGI16-11
Service Bulletin/Repair Instructions
DURING EXTREMELY COLD WEATHER (BELOW 5°F / -15°C) DIESEL ENGINES CAN EXPERIENCE DIFFICULTIES WITH STARTING DUE TO FUEL STARVATION.
LTB00573NAS3
Service Bulletin/Repair Instructions
A "THUD" / "THUMP" MAY BE HEARD AND FELT FROM THE FRONT SUSPENSION DURING HEAVY BRAKING
LTB00891NAS1
Service Bulletin/Repair Instructions
THE ROOF OPENING PANEL REAR GLASS SEAL MAY BE LOOSE
LTB00862NAS1
Service Bulletin/Repair Instructions
SITUATION: THE SECOND ROW SEATING CENTER ARM REST OPERATING HANDLE MAY BE ADRIFT OR BROKEN. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.
LTB00596NAS3
Service Bulletin/Repair Instructions
SITUATION: THE AUDIO SYSTEM MAY BE INOPERATIVE AND/OR THE CARPET IN THE FRONT AND/OR REAR FOOTWELL APPEARS TO BE DAMP. ONE OR MORE OF THE FOLLOWING SYMPTOMS MAY ALSO BE EVIDENT: NO AUDIO SOUND SPEAKER INTERFERENCE TOUCH SCREEN INOPERATIVE OR 'FREEZING' CAUSE: THIS MAY BE CAUSED BY THE CLIMATE CONTROL SYSTEM DRAIN TUBE BEING INCORRECTLY LOCATED IN FOOTWELL CAUSING WATER CONTAMINATION TO THE CARPETS AND POSSIBLE WATER INGRESS INTO THE AUDIO AMPLIFIER MODULE.
LTB00880NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' OR MECHANICAL INTERFERENCE NOISE MAY BE EVIDENT WHEN LOWERING/RAISING A DOOR WINDOW(S). CAUSE: THIS MAY BE CAUSED BY CONTAMINATION FROM AGGREGATE-TYPE DUST AND ROAD FILM.
SSM72575
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. IN ADDITION THE CURRENT VEHICLE LOCATION INDICATOR WILL NOT LOCK ONTO THE CORRECT LOCATION ON THE MAP. CAUSE: SOFTWARE ERROR.
SSM72540
Service Bulletin/Repair Instructions
ISSUE: RANGE ROVER (L405) AND RANGE ROVER SPORT (L494), CUSTOMERS MAY REPORT THAT THE 2ND ROW DROP AND FIXED GLASS APPEARS REDDISH IN COLOUR WHEN COMPARED TO THE 1ST & 3RD ROW GLASS. THE ISSUE CAN ONLY BE SEEN IN CERTAIN DIRECT LIGHTING CONDITIONS. SEE ATTACHED PHOTOS FOR EXAMPLES. CAUSE: THE PIGMENT IN THE LAMINATE OF THE GLASS IS VISIBLE.
LTB00710NAS3
Service Bulletin/Repair Instructions
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM72550
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT DURING CERTAIN DRIVING MANOEUVRES THERE IS A GROAN NOISE FROM THE SUSPENSION THAT LASTS APPROXIMATELY 1 SECOND. THE MAIN DRIVING MANOEUVRES ASSOCIATED WITH THIS ARE: 1. STEERING RIGHT AND THEN HITTING A BUMP/RIDGE IN THE ROAD VERY SOON AFTER. 2. STEERING TO THE RIGHT AND THEN SHARPLY STEERING TO THE LEFT. CAUSE: THIS IS CAUSED BY THE FLUID MOVING WITHIN THE DYNAMIC RESPONSE VALVE BLOCK COMBINED WITH RAPID SYSTEM PRESSURE CHANGES.
SSM72572
Service Bulletin/Repair Instructions
ISSUE: WHEN USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) TO PROGRAM A NEW REMOTE FUNCTION ACTUATOR - RFA (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) ON EITHER A RANGE ROVER (ALL NEW) - L405 OR RANGE ROVER SPORT - L494 14 TO 15 MY THAT HAS A HARDWARE PART NUMBER PREFIX OF 'FK72', SDD WILL RESOLVE THE INCORRECT SOFTWARE AND THE SOFTWARE DOWNLOAD WILL FAIL. CAUSE: SOME FILES USED BY SDD TO RESOLVE THE REQUIRED SOFTWARE HAVE BEEN INCORRECTLY CHANGED. THIS MEANS SDD SELECTS THE INCORRECT SOFTWARE PARTS FOR FK72 PART RFA.
LTB00584NAS3
Service Bulletin/Repair Instructions
SITUATION: THE STEERING WHEEL LEFT-HAND AUDIO CONTROL SWITCH (VOLUME, SEEK, OK/MENU, MODE, PHONE, AND VOICE) MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02, 'SWITCH PACK, GENERAL SIGNAL FAILURE', IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13, 'REMOTE CONTROL SWITCH CIRCUIT OPEN', IS STORED IN THE TOUCH SCREEN MEMORY CAUSE: THIS MAY BE CAUSED BY POOR ELECTRICAL CONNECTION CONTINUITY.
SSM72487
Service Bulletin/Repair Instructions
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO RE-INFLATE AND MAINTAIN SERVICE PRESSURES DUE TO LEAKAGE FROM THE TPMS VALVES. ISSUE MAY AFFECT: 15MY AND 16MY RANGE ROVER EVOQUE, DISCOVERY SPORT, RANGE ROVER (ALL NEW), DISCOVERY 4/LR4, RANGE ROVER SPORT VEHICLES. CAUSE: RETAILER TECHNICIANS HAVE OBSERVED TPMS VALVES WHERE THERE IS EVIDENCE OF AIR LOSS OR LEAKAGE FROM THE BASE OF THE VALVE STEM OR THROUGH THE TPMS VALVE CORE .
LTB00780NAS2
Service Bulletin/Repair Instructions
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE ACCESSORY DRIVE BELT IDLER PULLEY BEARING.
Q514NAS1
Service Bulletin/Repair Instructions
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-40
Service Bulletin/Repair Instructions
DESCRIPTION TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
LTB00757NAS4
Service Bulletin/Repair Instructions
Technical Bulletin: Loss Of Drive or flashing gear selector LED Inndicator and/or Related Intelligent Stop/Start Issues
LTB00857NAS1
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH THE HIGH PERFORMANCE BRAKE SYSTEM (380MM DIAMETER FRONT BRAKE DISC), A 'SQUEAL' NOISE MAY BE HEARD FROM THE FRONT BRAKES DURING LOW-SPEED, LIGHT-TO-MODERATE BRAKE PEDAL APPLICATION, UNTIL THE VEHICLE COMES TO A STOP. CAUSE: THIS MAY BE CAUSED BY FRONT BRAKE PAD RESONANCE.
SSM72509
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTER AND DTCS P208B-00/P2BAE-00/P2BAF-00 STORED IN THE PCM (POWERTRAIN CONTROL MODULE) CAUSE: AIR IN THE SYSTEM.
SSM72428
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT A SET OF BLUE ROAD WHEELS APPEAR IN THE MESSAGE CENTRE ON THE INSTRUMENT CLUSTER, WHEN THE TERRAIN RESPONSE CONTROL IS SET TO AUTO MODE. ON OCCASIONS THE WHEEL POSITION SHOWN IN THE MESSAGE CENTRE APPEARS TO REMAIN IN A CONSTANT POSITION THAT DOES NOT MATCH THE ROAD WHEEL POSITION. THE DISPLAY WILL RETURN TO NORMAL WHEN THE VEHICLE IS STATIONARY. PLEASE VIEW THE ATTACHMENT THAT SHOWS THE MESSAGE CENTRE DISPLAY. CAUSE: SOFTWARE CALCULATION. LOW LINE INSTRUMENT CLUSTER AFFECTED ONLY.
SSM72408
Service Bulletin/Repair Instructions
ISSUE: POST A SERVICE INTERVAL RESET, ON KEY THROUGH STARTS ONLY, THE SERVICE REQUIRED MESSAGE WILL APPEAR ON THE INSTRUMENT CLUSTER FOR <1 SECOND (WHEN NO SERVICE IS REQUIRED). NO CUSTOMER SYMPTOMS UNTIL A SERVICE RESET HAS BEEN PERFORMED. WHEN AN ACTUAL SERVICE IS REQUIRED THE MESSAGE WILL APPEAR FOR 4 SECONDS AS DESIGN INTENT. CAUSE: DISTANCE TO NEXT SERVICE INITIALISATION VALUE MANAGEMENT BETWEEN ECM AND INSTRUMENT CLUSTER (FIRST 900MS).
SSM72472
Service Bulletin/Repair Instructions
ISSUE: A NUMBER OF REPORTS HAVE BEEN RECIEVED WHERE DEALERS OR PORTS HAVE REPORTED THAT EITHER THE FRONT / REAR OR BOTH TOWING EYE COVERS ARE INCORRECT SPECIFICATION CAUSE: CURRENTLY UNDER INVESTIGATION AND ENGINEERING
LTB00780NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING.
LTB00835NAS1
Service Bulletin/Repair Instructions
SITUATION: AT TEMPERATURES OF 32°F (0°C ) OR BELOW, THERE MAY BE ONLY A 'CLICK' NOISE HEARD WHEN TRYING TO START THE ENGINE AND THE ENGINE WILL NOT START. CAUSE: THIS MAY BE CAUSED BY ICE ON THE SOLENOID CONTACTS.
LTB00671NAS5
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE C ODE (DTC ), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT.
SSM72445
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONTINUOUS SQUEAL NOISE FROM THE REAR HIGH PERFORMANCE BRAKES. CAUSE: A LACK OF GREASING DURING PAD REPLACEMENT OR BRAKE USAGE CHARACTERISTIC.
LTB00746NAS2
Service Bulletin/Repair Instructions
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY METAL-TO-METAL CONTACT BETWEEN THE SEAT SUSPENSION MAT HOOKS AND THE SEAT FRAME AND MAY BE VERIFIED BY VISUAL INSPECTION OF SEAT SUPPORT MAT LOCATION HOLE WEAR.
LTB00814NAS1
Service Bulletin/Repair Instructions
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A POOR FINISH. CAUSE: THIS MAY BE CAUSED BY ICE BUILD UP BETWEEN THE FOAM SURFACES AND THE HOOD CAUSING PENETRATION INTO THE FOAM.
LTB00829NAS1
Service Bulletin/Repair Instructions
SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
LTB00655NAS2
Service Bulletin/Repair Instructions
SITUATION: A PROCEDURE HAS BEEN DEVELOPED FOR THE INSTALLATION OF A-PILLAR EXTERIOR TRIM. CAUSE: REPLACEMENT OF THE A-PILLAR EXTERIOR TRIM.
LTB00691NAS1
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLE FITTED WITH THE HIGH PERFORMANCE BRAKE SYSTEM, A 'SQUEAL' NOISE MAY BE HEARD FROM THE REAR BRAKES DURING LIGHT BRAKING AT LOW SPEEDS. CAUSE: THIS MAY BE CAUSED BY THE SHAPE OF THE REAR BRAKE PAD ALLOWING IT TO RESONATE AND CAUSE A 'SQUEAL' NOISE.
LTB00757NAS3
Service Bulletin/Repair Instructions
SITUATION: AFTER AN ECO STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL.
LTB00552NAS2
Service Bulletin/Repair Instructions
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00797NAS1
Service Bulletin/Repair Instructions
SITUATION: A SMALL GAP MAY BE SEEN BETWEEN THE REAR BUMPER AND THE TAILGATE BODY APERTURE SEAL WHEN THE TAILGATE IS OPEN. CAUSE: THIS MAY BE CAUSED BY THE VEHICLE BODY NOT BEING TO THE ORIGINAL DESIGN SPECIFICATION.
LTB00832NAS1
Service Bulletin/Repair Instructions
SITUATION: A 'TRANSMISSION FAULT' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER AND THE VEHICLE HAS DEFAULTED TO A FIXED GEAR 'LIMP HOME' OPERATION. UPON DIAGNOSIS, A TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE (DTC) P0780-93 STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY AN ERROR IN THE TCM SOFTWARE.
SSM72405
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT THE SURFACE OF THE P BUTTON ON THE GEAR SHIFT LEVER IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH. PLEASE VIEW ATTACHMENT THAT SHOWS THE CONDITION. CAUSE: PAINT SURFACE FINISH PROCESS
LTB00745NAS2
Service Bulletin/Repair Instructions
SITUATION: THE HOOD MAY FOUL THE FRONT DOOR AND/OR FENDER, CAUSING THE PAINT TO BE WORN AWAY. CAUSE: THIS MAY BE CAUSED BY SOFTENING OF THE ENGINE COMPARTMENT / HOOD SEALS, ALLOWING THE FACTORY HOOD SETTING TO MOVE.
LTB00542NAS2
Service Bulletin/Repair Instructions
SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.
LTB00767NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE.
SSM71870
Service Bulletin/Repair Instructions
ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS "NO FAULT FOUND". CAUSE CURRENTLY UNDER ANALYSIS.
SSM72371
Service Bulletin/Repair Instructions
ISSUE: FROM INSPECTING MARKET RETURNED PARTS IT HAS BECOME APPARENT THAT MULTIPLE DYNAMIC RESPONSE ROLL BARS HAVE BEEN REPLACED DUE TO REPORTED FLUID LEAKS. UPON FURTHER INSPECTION NO FAULTS ARE FOUND WITH THE RETURNED ROLL BARS. CAUSE: IT IS BELIEVED THAT MANY OF THE LEAKS REPORTED COULD BE COMING FROM THE PIPING, SEALS, INTERFACE OR TIGHTNESS OF BLEED SCREW.
SSM43036
Service Bulletin/Repair Instructions
ISSUE 10MY ONWARDS RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4 / LR4 CUSTOMERS MAY REPORT HEARING WIND NOISE FROM THE UPPER WINDSCREEN AREA. CAUSE THERE IS A POTENTIAL THAT THE TOP WINDSCREEN SEAL HAS BECOME DISLODGED OVER TIME CAUSING A WINDNOISE
LTB00671NAS4
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE ONLY, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT.
LTB00695NAS3
Service Bulletin/Repair Instructions
SITUATION: A DRIVELINE VIBRATION, FELT THROUGH THE FLOOR AND/OR SEAT ONLY, MAY BE EVIDENT WITH THE TRANSMISSION IN 7TH/8TH GEAR AT VEHICLE SPEEDS ABOVE 100KPH/62MPH WHILE ON OVERRUN AND/OR LIGHT THROTTLE. CAUSE: THIS MAY BE CAUSED BY 'FORCING' (ECCENTRICITY BETWEEN THE DRIVESHAFT AND DIFFERENTIAL AT THE COUPLING) FROM THE FRONT AND/OR REAR DRIVELINE.
LTB00757NAS2
Service Bulletin/Repair Instructions
SITUATION: AFTER AN ECO STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL.
SSM72359
Service Bulletin/Repair Instructions
ISSUE: WHEN ATTEMPTING TO COMPLETE THE MODULE PROGRAMMING OF THE KEYLESS VEHICLE MODULE (KVM) SDD LISTS "NO SOFTWARE UPDATE REQUIRED" IN THE STATUS OF THE SOFTWARE PART CONFIRMATION SCREEN. CAUSE: WHEN SDD IS USED TO UPDATE THE KVM FOR P068 AND THE KVM HAS A PREFIX OF FK72 THEN THE SOFTWARE REQUIRED TO UPDATE THE KVM IS NOT AVAILABLE TO COMPLETE P068 SUCCESSFULLY.
LTB00805NAS1
Service Bulletin/Repair Instructions
SITUATION: AFTER SELECTING REVERSE (R) GEAR, THE TEXT AND GUIDE LINES ON THE TOUCH SCREEN MAY BE DISTORTED OR NOT STABLE. CAUSE: THIS MAY BE CAUSED BY A TOUCH SCREEN SOFTWARE ISSUE.
SSM72330
Service Bulletin/Repair Instructions
ISSUE: THE MESSAGE "RADAR SENSOR BLOCKED" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR "RADAR SENSOR BLOCKED" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE: "RADAR SENSOR BLOCKED" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMP POSTS, GUARD RAILS ETC., IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT.
SSM72323
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE WILL ONLY SELF-RECOVER AFTER AN IGNITION CYCLE. CAUSE: CURRENTLY UNDER ANALYSIS.
LTB00703NAS1
Service Bulletin/Repair Instructions
SITUATION: THE AUDIO TRACK INFORMATION MAY INTERMITTENTLY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER AT THE START OF CD, USB, OR IPOD® PLAYBACK. CAUSE: THIS MAY BE CAUSED BY THE INSTRUMENT CLUSTER NOT INTERPRETING CERTAIN STRINGS OF CHARACTERS IN THE TRACK TITLE.
LTB00774NAS1
Service Bulletin/Repair Instructions
SITUATION: THE HEATED STEERING WHEEL (HSW) MAY OPERATE WHEN NOT REQUESTED. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE STEERING WHEEL HEATER CONTROL MODULE (SWH).
LTB00776NAS1
Service Bulletin/Repair Instructions
SITUATION: POOR AIR CONDITIONING PERFORMANCE WHEN THE ENGINE IS IDLING MAY BE EXPERIENCED. THE TECHNICIAN WILL EVALUATE IT AS FOLLOWS: THE AIR TEMPERATURE EMITTED FROM THE FACE VENT OUTLETS MAY CYCLE BETWEEN VERY COLD AND WARM EVERY 1-2 MINUTES. THE AIR TEMPERATURE EMITTED FROM THE FACE VENT OUTLETS MAY EXHIBIT AN INTERMITTENT FAULT, BLOWING WARM AIR CONSISTENTLY, THEN AFTER RESTARTING THE VEHICLE OR AFTER USING INCREASED ENGINE SPEED, WILL WORK NORMALLY AND BLOW COOL AIR. CAUSE: THIS MAY BE CAUSED BY THE COMPRESSOR NOT BEING TO THE CORRECT SPECIFICATION.
LTB00794NAS1
Service Bulletin/Repair Instructions
SITUATION: A CHEMICAL/PLASTIC ODOR FROM THE CLIMATE CONTROL SYSTEM MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY PARAMETERS WITHIN THE CLIMATE CONTROL SYSTEM NOT OPERATING EFFICIENTLY.
TB-LT-00774NAS1
Service Bulletin/Repair Instructions
LAND ROVER: DUE TO STEERING WHEEL HEATER CONTROL MODULE (SWH) SOFTWARE ERROR, THE STEERING WHEEL (HSW) OPERATES WHEN ITS NOT REQUESTED TO SO. MODEL 2013-15 RANGE ROVER SPORT, RANGE ROVER. *PE
SSM72325
Service Bulletin/Repair Instructions
ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE MISSING MESSAGE MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. CAUSE: SOFTWARE CALCULATION
LTB00695NAS2
Service Bulletin/Repair Instructions
SITUATION: A DRIVELINE VIBRATION, FELT THROUGH THE FLOOR AND/OR SEAT ONLY, MAY BE EVIDENT WITH THE TRANSMISSION IN 7TH/8TH GEAR AT VEHICLE SPEEDS ABOVE 100KPH/62MPH WHILE ON OVERRUN AND/OR LIGHT THROTTLE. CAUSE: THIS MAY BE CAUSED BY 'FORCING' (ECCENTRICITY BETWEEN THE DRIVESHAFT AND DIFFERENTIAL AT THE COUPLING) FROM THE FRONT AND/OR REAR DRIVELINE.
SSM72290
Service Bulletin/Repair Instructions
ISSUE L405 RANGE ROVER AND L494 RANGE ROVER SPORT CUSTOMERS MAY REPORT A CREAK OR SQUEAK FROM EITHER OF THE FRONT OR REAR DOORS CAUSE POSSIBLE CAUSES COULD BE :- OBSTRUCTION WITHIN DOOR APERTURE OR DOOR LATCH INCORRECT DOOR STRIKER- ALIGNMENT/ADJUSTMENT DOOR FRAME SEAL COATING WORN/DAMAGED DOOR FRAME SEAL(S) WORN/DAMAGED DOOR APERTURE SEAL(S) PAINT WEAR
SSM72149
Service Bulletin/Repair Instructions
ISSUE: A NEW VCT SOLENOID HAS BEEN FITTED TO A 3.0L AJ126 OR 5.0L AJ133 ENGINE WHICH REQUIRES A LINK HARNESS IN ORDER TO BE INSTALLED ON VEHICLES BUILT WITH THE PRIOR PART. CAUSE: THE VCT SOLENOID DESIGN CHANGED, AND THE ELECTRICAL CONNECTOR ON THE VCT SOLENOID IS A DIFFERENT SIZE.
SSM60677
Service Bulletin/Repair Instructions
ISSUE: IF THE DRIVER'S DOOR IS CLOSED AT THE EXACT TIME AS THE TRANSIT RELAY CUTS POWER TO THE CAR AND THE DOOR IS 'SOFT CLOSING', THE SOFT CLOSE LEVER IN THE DOOR LATCH MAY BLOCK THE RELEASE OF THE LATCH CLAW FROM THE DOOR STRIKER AND THUS PREVENT THE DOOR FROM OPENING EXTERNALLY. AS THE VEHICLE WILL BE IN TRANSPORT MODE ALL DOORS EXCEPT THE DRIVER'S DOOR WILL BE LOCKED, THEREFORE IF THIS ISSUE OCCURS THERE WILL BE NO EXTERNAL ACCESS VIA ANY OTHER DOOR TO ALLOW ACCESS TO THE HAZARD WARNING SWITCH TO WAKE THE CAR AND ALLOW THE DRIVER'S DOOR SOFT CLOSE MOTOR TO RECOVER. CAUSE: TRANSIT RELAY CUTS THE POWER TO THE SOFT CLOSE MOTOR CAUSING THE SOFT CLOSE LEVER IN THE DOOR LATCH TO BLOCK THE RELEASE OF THE LATCH CLAW FROM THE DOOR STRIKER AND THUS PREVENT THE DOOR FROM OPENING UNTIL THE HAZARD WARNING SWITCH IS PRESSED. THE SOFT CLOSE MOTOR IS A STANDALONE MODULE AND THEREFORE DOES NOT RECEIVE TRANSPORT MODE IN ORDER TO INHIBIT OPERATION DURING TRANSPORT.
LTB00540NAS4
Service Bulletin/Repair Instructions
SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).
LTB00352NAS6
Service Bulletin/Repair Instructions
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
SSM72248
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT ONE OR MORE OF THE SURROUND CAMERAS ARE INOPERATIVE. CAUSE: POOR CONNECTION AT THE CAMERA MODULE.
LTB00743NAS1
Service Bulletin/Repair Instructions
SITUATION: WHILE DRIVING AT HIGH ALTITUDE (9,000 FEET AND ABOVE) ONLY, 'SUSPENSION FAULT' IS DISPLAYED ON THE INSTRUMENT CLUSTER. THIS WILL BE FOLLOWED BY A MESSAGE STATING ONLY 'NORMAL HEIGHT AVAILABLE'. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE.
SSM72257
Service Bulletin/Repair Instructions
ISSUE: 1) OIL LEAKING FROM THE FRONT DIFFERENTIAL AXLE TUBE ASSEMBLY. 2) NOISE EVIDENT FROM THE FRONT AXLE TUBE ASSEMBLY. CAUSE: CURRENTLY UNDER INVESTIGATION.
LTB00713NAS1
Service Bulletin/Repair Instructions
SITUATION: ON VEHICLES FITTED WITH A MANUAL TAILGATE, THE TAILGATE MAY NOT OPEN WHEN USING THE INTERIOR OR EXTERIOR SWITCHES OR FOB REMOTE. CAUSE: THIS MAY BE CAUSED BY AN INCORRECT SIGNAL RECEIVED FROM THE SOFT CLOSE ACTUATOR POSITION SWITCH.
Q466NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE THE CHARGE AIR COOLANT PUMP MAY NOT BE THE CORRECT SPECIFICATION. IN THIS CONDITION, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P007B-00 STORED IN THE ENGINE CONTROL MODULE (ECM) AND NO OTHER VEHICLE SYMPTOMS PRESENT. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-09
Service Bulletin/Repair Instructions
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2014 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE THE CHARGE AIR COOLANT PUMP MAY NOT BE THE CORRECT SPECIFICATION. IN THIS CONDITION, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P007B-00 STORED IN THE ENGINE CONTROL MODULE (ECM) AND NO OTHER VEHICLE SYMPTOMS PRESENT.
LTB00584NAS2
Service Bulletin/Repair Instructions
SITUATION: THE STEERING WHEEL LEFT-HAND AUDIO CONTROL SWITCH (VOLUME, SEEK, OK/MENU, MODE, PHONE, AND VOICE) MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02, 'SWITCH PACK, GENERAL SIGNAL FAILURE', IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13, 'REMOTE CONTROL SWITCH CIRCUIT OPEN', IS STORED IN THE TOUCH SCREEN MEMORY CAUSE: THIS MAY BE CAUSED BY POOR ELECTRICAL CONNECTION CONTINUITY
LTB00618NAS4
Service Bulletin/Repair Instructions
SITUATION: A 'CLICK', 'RATTLE', OR 'LIGHT VIBRATION' NOISE MAY BE HEARD WHEN DRIVING OVER AN IRREGULAR ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) AT SPEEDS UP TO 15 MPH (25 KM/H): A. A SINGLE OR MULTIPLE 'CLICK' NOISE FROM THE ENGINE BAY DURING SHARP ACCELERATION OR BRAKING AT A VARIETY OF VEHICLE TEMPERATURES AND AMBIENT CONDITIONS. THIS NOISE MAY ALSO OCCUR DURING SHARP TURNS TO THE LEFT OR RIGHT AT SPEEDS OF 5-15 MPH (10-25 KM/H). B. A 'RATTLE' NOISE WHEN DRIVING OVER AN IRREGULAR ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) UNTIL THE ROAD SURFACE CHANGES. THE SOUND MAY ALSO BE DESCRIBED AS A LIGHT VIBRATION AND CAN OCCUR AT ANY TEMPERATURE OR AMBIENT CONDITION. CAUSE: THIS MAY BE CAUSED BY THE ENGINE MOUNTS AND/OR STEERING GEAR VIBRATING CAUSING ABNORMAL NOISES.
LTB00625NAS2
Service Bulletin/Repair Instructions
SITUATION: A 'KNOCK' SOUND FROM THE FRONT SUSPENSION MAY BE HEARD INSIDE THE VEHICLE WHEN TRAVELING OVER AN UNEVEN ROAD SURFACE. THE SOUND MAY BE NOTICEABLE, WHEN ONE OF THE FRONT WHEELS TRAVELS OVER A UNEVEN SURFACE WHILE THE OPPOSITE FRONT WHEEL REMAINS ON A SMOOTH SURFACE. CAUSE: THIS MAY BE CAUSED BY THE OPERATION OF THE DYNAMIC RESPONSE SYSTEM ACTUATORS.
LTB00671NAS3
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P0042, P0043, P0044, P0055, P0061, P0062, P0063, P0142, P0143, P0144, P0147, P0162, P0163, P0164, AND/OR P0167 - RELEVANT TO THE POST-CATALYST HEATED OXYGEN SENSORS - MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT.
LTB00692NAS2
Service Bulletin/Repair Instructions
SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES
LTB00754NAS1
Service Bulletin/Repair Instructions
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P007B-00 STORED IN THE ENGINE CONTROL MODULE (ECM) WITH NO OTHER VEHICLE SYMPTOMS PRESENT. CAUSE: THIS MAY BE CAUSED BY A CHARGE AIR COOLANT PUMP COMPATIBILITY ISSUE.
SSM37861
Service Bulletin/Repair Instructions
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
LTB00631NAS3
Service Bulletin/Repair Instructions
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS.
SSM72113
Service Bulletin/Repair Instructions
ISSUE: P007B-00 IS BEING SET IN THE PCM CAUSING THE CHECK ENGINE LIGHT (MIL) TO BE DISPLAYED. CAUSE: THERE ARE CURRENTLY 3 KNOWN POTENTIAL CAUSES UNDER INVESTIGATION: THE CHARGE AIR COOLANT PUMP, A PCM LOGIC CONCERN AND/OR SENSOR DEFECT.
SSM72176
Service Bulletin/Repair Instructions
ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI. CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE CLAIMED AS PER WARRANTY POLICY.
LTB00725V2
Service Bulletin/Repair Instructions
SITUATION: A CUSTOMER MAY REPORT A CONCERN OF A SQUEAL NOISE FROM THE REAR OF THE VEHICLE WHILST BRAKING. USUALLY THIS WILL OCCUR AT LOW SPEEDS. THIS VERSION HAS BEEN ISSUED TO ADD MENA TO THE MARKETS. CAUSE: THE SHAPE OF THE BRAKE PAD MEANS THAT UNDER CERTAIN BRAKING CONDITIONS IT WILL RESONATE CAUSING A SQUEAL NOISE. SUGGESTED CUSTOMER CONCERN CODE GB5.
SSM72220
Service Bulletin/Repair Instructions
ISSUE: WHEN USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) SOFTWARE 141.01 THE FOLLOWING APPLICATIONS ARE UNABLE TO BE COMPLETED: PRE DELIVERY INSPECTION (PDI) CONFIGURE NEW MODULE - INSTRUMENT CLUSTER CONTROL MODULE CAUSE: DURING THE APPLICATIONS AN ERROR IS PRESENTED ON SCREEN STATING: ERROR OPENING THE MDX DEFINITION FILE: MDX_IPC AFTER THE MESSAGE IS DISPLAYED, THE APPLICATIONS EXITS AND RETURNS TO THE RECOMMENDATION MENU.
SSM65557
Service Bulletin/Repair Instructions
ISSUE: SEAT SWITCH PACK RECLINE BUTTON CAP IS DAMAGED OR HAS BROKEN / FALLEN OFF IN SERVICE. (SEE FIG.1) ACTION: REPLACE BY PRESSING ON NEW BUTTON CAP PART NO: LR045801 (SEE FIG.2)
LTB00710NAS2
Service Bulletin/Repair Instructions
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM72205
Service Bulletin/Repair Instructions
ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET
SSM 72195
Service Bulletin/Repair Instructions
ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY. IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM72192
Service Bulletin/Repair Instructions
ISSUE: REPORTS OF A RUBBING OR CLICKING NOISE EMANATING FROM THE STEERING COLUMN WHEN IT IS ROTATED DUE TO A NOISY CLOCK SPRING. CAUSE: UNDER INVESTIGATION
LTB00744NAS1
Service Bulletin/Repair Instructions
SITUATION: A RATTLING/VIBRATING NOISE FROM UNDERNEATH THE VEHICLE WHEN DRIVING ON AN UNEVEN ROAD SURFACE MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY A CRACKED TRANSMISSION HEAT SHIELD MOUNTING BRACKET.
SSM71862
Service Bulletin/Repair Instructions
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
SSM72161
Service Bulletin/Repair Instructions
ISSUE. THE REAR BRAKE CALIPER PISTON DUST BOOT IS FOUND TO BE SPLIT WHEN THE VEHICLE IS HAVING A ROUTINE SERVICE, OR REPAIR FOR ANY OTHER REASON. SEE ATTACHED PHOTOS FOR EXAMPLES OF THE CONCERN. THE SPLIT CAN BE FOUND ANYWHERE AROUND THE CIRCUMFERENCE OF THE PISTON, ALTHOUGH MOST LIKELY TO BE SEEN THROUGH THE CALIPER WINDOW ADJACENT TO THE PISTON. CAUSE. CURRENTLY UNDER INVESTIGATION.
SSM72150
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT THE SURFACE OF THE P BUTTON ON THE GEAR SHIFT LEVER IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH. CAUSE: PAINT SURFACE FINISH NOT AS EXPECTED.
SSM-72130
Service Bulletin/Repair Instructions
LAND ROVER: ON SOME VEHICLES, THE LATCH, ON THE SIDE DOOR, FAILS TO RETAIN DOOR IN CLOSED POSITION. *PE
LTB00710NAS1
Service Bulletin/Repair Instructions
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
LTB00722NAS1
Service Bulletin/Repair Instructions
SITUATION: THE DEPLOYABLE SIDE STEPS MAY SHOW SIGNS OF DELAMINATION. CAUSE: THIS MAY BE CAUSED BY THE PROTECTIVE LACQUER NOT ADHERING TO THE SIDE STEP.
SSM37759
Service Bulletin/Repair Instructions
ISSUE. A CUSTOMER MAY REPORT UNEVEN TYRE WEAR ON VEHICLES FITTED WITH 20 INCH WHEELS AND CONTINENTAL 4X4 SPORT CONTACT TYRES. CAUSE. WITH REFERENCE TO THE PHOTO ATTACHED, DUE TO THE TREAD PATTERN DESIGN OF THIS TYRE, THERE CAN APPEAR TO BE INNER OR OUTER SHOULDER WEAR. THIS IS IN FACT JUST THE NATURAL TREAD WEAR, BUT AS THE DESIGN OF THE LATERAL GROOVES CONTINUES AROUND TO THE SIDEWALL, THE VERY ENDS OF THE GROOVES DO NOT WEAR GIVING RISE TO A "BAND" OF WEAR AT THE EDGE OF THE CONTACT PATCH.
SSM38303
Service Bulletin/Repair Instructions
RE-ISSUED DEC 2015 ISSUE: WHEN COMPLETING A REPAIR ON COMPONENTS IN THE POWER ASSISTED STEERING SYSTEM, DEBRIS MAY BE FOUND WITHIN THE POWER STEERING FLUID SYSTEM WHICH COULD LEAD TO SYSTEM CONTAMINATION AND A DETERIORATION IN SYSTEM PERFORMANCE. CAUSE: INTERNAL DEBRIS FROM A SUSPECTED COMPONENT MALFUNCTION MAY RESULT IN THE POWER STEERING FLUID BECOMING CONTAMINATED.
SSM41438
Service Bulletin/Repair Instructions
ISSUE: MISDIAGNOSIS OF MINOR FLUID LEAKS FROM THE STABILIZER BAR. ACTION: IN ORDER TO CORRECTLY DIAGNOSE THE LEAK PATH ON A STABILIZER BAR, CLEAN THE SUSPECTED AREA THOROUGHLY AND CONFIRM IF THE LEAK IS FROM THE PIPE O-RINGS, THE STABILIZER BAR HYDRAULIC SEAL OR SOMEWHERE ELSE. IF FOUND TO BE FROM THE PIPE O-RINGS (SEE ATTACHED DOCUMENT), THESE ARE SERVICEABLE PARTS AND SHOULD BE REPLACED. IF THE LEAK IS FOUND TO BE FROM THE HYDRAULIC SEAL, THIS IS NOT A SERVICEABLE PART AND A NEW STABILIZER BAR WILL BE REQUIRED.
SSM43818
Service Bulletin/Repair Instructions
RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS
SSM44211
Service Bulletin/Repair Instructions
ISSUE: A REVIEW OF FRONT LOWER CONTROL ARM WARRANTY RETURNS FROM VARIOUS MARKETS HAS SHOWN THAT ARM ASSEMBLIES HAVE BEEN INCORRECTLY CHANGED FOR KNOCK ISSUES WHEN THE FRONT BUSH IS CRACKED AND SHOULD HAVE BEEN REPLACED AS PER TECHNICAL SERVICE BULLETINS LTB00204V4 AND LTB00123V4. CAUSE: INCORRECT DIAGNOSIS OF FRONT AND REAR BUSH ISSUES. SEE ATTACHED PHOTO SHOWING AN EXAMPLE OF A CRACKED FRONT BUSH.
SSM45144
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT SUSPENSION LOW ON ONE SIDE OR DROPPING WHEN LEFT PARKED. CAUSE: AIR LEAK FROM A FRONT OR REAR AIR SPRING TO DAMPER LOWER SEAL.
SSM49497
Service Bulletin/Repair Instructions
ISSUE: AN OIL LEAK MAY BE DETECTED FROM THE STEERING GEAR AND INCORRECTLY DIAGNOSED AS NEEDING A REPLACEMENT STEERING GEAR ASSEMBLY. CAUSE: LEAK FROM THE WAGNER/STEERING GEAR DAMPING VALVE OR SEALING WASHER (SEE ATTACHED PHOTO'S)
SSM52757
Service Bulletin/Repair Instructions
ISSUE: EXCESSIVE BRAKE PEDAL PRESSURE REQUIRED TO GET THE AUTO TRANSMISSION OUT OF PARK, WARNING LIGHTS ON THE INSTRUMENT PACK WITH ASSOCIATED DTC'S FOR BRAKE LIGHT SWITCH (P0504-27, P0504-62, C1A96-64) OR BRAKES SHOWING SIGNS OF DRAG AND BINDING. CAUSE: INCORRECT BRAKE LIGHT SWITCH SETTING. NOTE: ANALYSIS OF RETURNED BRAKE SWITCHES HAVE SHOWN NO ISSUES WITH THE BRAKE SWITCH ITSELF. DO NOT REPLACE THE SWITCH BEFORE ADJUSTMENT IS CARRIED OUT.
SSM55997
Service Bulletin/Repair Instructions
ISSUE: UPON REPLACEMENT OF THE FRONT BRAKE PADS, THE BRAKE PAD RETAINING PINS MAY BE DIFFICULT TO REMOVE. VEHICLES FITTED WITH HIGH PERFORMANCE/BREMBO BRAKES, POST 10 MODEL YEAR ONLY. RANGE ROVER SPORT AA215623 TO CA738069. RANGE ROVER AA302697 TO CA373799. VEHICLES AFTER THE END VIN NUMBERS QUOTED ABOVE WILL HAVE THE NEW PINS FITTED AS STANDARD. CAUSE: GALVANIC CORROSION OF THE RETAINING PINS. THE PINS NOW HAVE A NEW PLATING WHICH IS MORE RESISTANT TO CORROSION.
SSM72008
Service Bulletin/Repair Instructions
ISSUED MARCH 2015. ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (LR018275). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER.
SSM72127
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY EXPERIENCE A VIBRATION FROM THE VEHICLE WHILST TRAVELLING ALONG A SMOOTH ROAD SURFACE AT SPEEDS GREATER THAN 45 MPH/72 KPH. CAUSE: WHEEL AND TYRE ASSEMBLIES OUT OF BALANCE DUE TO WATER INSIDE THE WHEEL AND TYRE ASSEMBLIES. SEE ATTACHMENT FOR EXAMPLE.
SSM72130
Service Bulletin/Repair Instructions
Range Rover (LG) and Range Rover Sport (LW) Side Door latch concern A customer may report that the side door latch is unable to retain the door in the closed position on their vehicle.
SSM72133
Service Bulletin/Repair Instructions
Model: 15MY 3.0L and 5.0L Petrol Supercharger Derivatives only - ABS kdiagnostic Trouble Code U0126-87 Lost communication with Steering Angle fSensor' with no cause evident without any related cusstomer symptoms
LTB00693NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Inadekquate A/C Performance/Direct Pressure Sensing Valve Replacement Onwards
LTB00725NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Squeal Noise From Rear Brakes During Light Braking - 350mm Brake Discs Only.
SSM72117
Service Bulletin/Repair Instructions
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics High Pressure fuel pump diagnostics on 3.0L AJ126 and 5.0L AJ133 engines have been updated.
SSM72094
Service Bulletin/Repair Instructions
ISSUED JANUARY 2015. ISSUE: A CUSTOMER MAY COMPLAIN OF A SQUEAK OR CREAK FROM THE STEERING COLUMN AREA ON ROTATION OF THE STEERING WHEEL. RANGE ROVER SPORT L320 ONLY. CAUSE: THE POWER STEERING PINION SEAL LACKS LUBRICATION AND DRIES OUT.
Q395 UPS3814-3BN
Service Bulletin/Repair Instructions
CHANGES ARE LIMITED TO THE EXTENSION OF THE EXPIRY DATE. SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014 MODEL YEAR LR4 (L319), RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE TRANSMISSION FILTER MAY BECOME DETACHED FROM THE TRANSMISSION FLUID PAN. THIS COULD RESULT IN HARSH SHIFTING OF THE TRANSMISSION AND A TRANSMISSION FAULT MESSAGE MAYBE DISPLAYED ON THE INSTRUMENT CLUSTER MESSAGE CENTER. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES (SEE SERVICE BULLETIN SGI14-25 FOR SPECIFIC AFFECTED VINS) THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
Q395UPS38143bNAS
Service Bulletin/Repair Instructions
Technical Bulletin: Update Prior to Sale: Potential Transmission Filter Detachment from Fluid Pan
SGI14-25
Service Bulletin/Repair Instructions
JAGUAR LANDROVER 2014: ISSUE WITH THE TRANSMISSION FILTER DETACHMENT FROM FLUID PAN. TRANSMISSION FAULT MESSAGE MAY APPEAR ON THE INSTRUMENT PANEL. *LJ
SGI14-25.2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS3814-3BNAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM72100
Service Bulletin/Repair Instructions
Supporting document for Q442 - Accelerator Pedal - a potential concern has been identified with the accelerator pedal on a small number of Range Rover and Range Rover Sport vehicles which may result in the vehicle entering restricted perfrormance mode.
SSM71937
Service Bulletin/Repair Instructions
ISSUED MAY 2015 ISSUE: CUSTOMER REPORTS VEHICLE STEERING IS STIFF OR A NOISE IS COMING FROM THE STEERING GEAR INTERNALS. THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS.
SSM72088
Service Bulletin/Repair Instructions
Squeak Noise When Pressing Brake Pedal - Squek noise when brake pedal is operated.
SSM72083
Service Bulletin/Repair Instructions
Twin Solenoid(TS) starter motor diagnosis - A significant number of TSS motors have been rekplaced under warranty, when returned to the supplier for analysis many are deemed as No fault found. It is possible during an ECO stop start that the vehicle does not re-start.
LTB00709NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Air Conditioning A/C Odor After ECO Stop/Start Cycle Onwards
Q418 UPS6614-3BN
Service Bulletin/Repair Instructions
SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2014 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES, FITTED WITH A PANORAMIC ROOF, WHERE THE PANORAMIC ROOF OPENING PANEL AND ROOF OPENING PANEL BLIND SWITCHES IN THE FRONT OVERHEAD CONSOLE MAY HAVE A POOR FIT, EXPERIENCE POOR OPERATION, AND/OR EXHIBIT ABNORMAL NOISE WHEN OPERATED. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI14-50
Service Bulletin/Repair Instructions
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2014 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES, FITTED WITH A PANORAMIC ROOF, WHERE THE ROOF OPENING PANEL AND ROOF OPENING PANEL BLIND SWITCHES IN THE FRONT OVERHEAD CONSOLE MAY HAVE A POOR FIT, EXPERIENCE POOR OPERATION, AND/OR EXHIBIT ABNORMAL NOISE WHEN OPERATED.
UPS6614-3BNAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM72074
Service Bulletin/Repair Instructions
Bonnet Latch `Open` Message Land Rover Dealers/Customers may report that the Hood/Bonnet Open Message is illminated in the Instrument Pack even though the Hood/Bonnet is closed.
SSM72080
Service Bulletin/Repair Instructions
L405/L494 ? Differential Pinion Oil Seal kits Now Available - Differeential pinion oil seal leak
SSM72071
Service Bulletin/Repair Instructions
Discovery 3/4 LR3/4 & Range Rover Sport (LS) Window Regulator Diagnostic`s -
LTB00708NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Blind Spot Monitoring System - Blocked Message Displayed Onwards
LTB00681NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Virtual CD Track Number/Artist/Title Incorrectly Displayed on Instrument Cluster.
SSM71859
Service Bulletin/Repair Instructions
Customers / Dealers may report a concern with the condition of Seat Covers
SSM72060
Service Bulletin/Repair Instructions
ABS Sensor Circuit Diagnostic Trouble Codes - Diagnostic Trouble Codes (DTCs) stored in the Anti-Lock Braking System (ABS module relating to an error state with a Wheel Speed Sensor only.
Q427 UPS7814-3BN
Service Bulletin/Repair Instructions
SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED WITH THE DYNAMIC RESPONSE VALVE BLOCK ON CERTAIN 2014-2015 RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES (5.0L S/C V8 ONLY) WITHIN THE LISTED VIN RANGES. UNEXPECTED BODY MOVEMENTS WHEN THE VEHICLE IS STATIONARY MAY BE EXPERIENCED DUE TO THE SYSTEM SELF-TEST PULSE RESULTING IN PRESSURE IN THE ACTUATORS WHICH IS NORMALLY ISOLATE FROM THEM. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI14-46.2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS7814-3BNAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00482NAS5
Service Bulletin/Repair Instructions
Technical Bulletin: Supercharger 'Clattering' /'knock'/ 'Rattle' Noise 5.0 S/C V8 Engine.
SSM72050
Service Bulletin/Repair Instructions
L405/L494 Front Air Spring and Damper ? Removal and Installation Following replacement of front Air Stru ts (for example performing LTB604V3/SSM71942) Dealer/Customer may report a noise or a vehicle lean error state. On investigation the front Air Spring is found to be misaligned and damaged.
SGI14-45
Service Bulletin/Repair Instructions
DESCRIPTION A LIMITED NUMBER OF 2014-2015 MODEL YEAR LAND ROVER RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES FITTED WITH DYNAMIC RESPONSE MAY EXPERIENCE UNEXPECTED BODY MOVEMENTS WHEN THE VEHICLE IS STATIONARY DUE TO THE SYSTEM SELF-TEST PULSE RESULTING IN PRESSURE IN THE ACTUATORS WHICH IS NORMALLY ISOLATED FROM THEM..
SSM56457
Service Bulletin/Repair Instructions
ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.
Q406NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Service Action: GateWay Module Software Update
SGI14-44
Service Bulletin/Repair Instructions
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538), RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES, FITTED WITH A DUAL BATTERY JUNCTION BOX (DBJB) AND AUXILIARY BATTERY ONLY, WHERE THE CHARGE WARNING INDICATOR REMAINS ILLUMINATED BUT THE VEHICLE CONTINUES TO DRIVE AS NORMAL. DIAGNOSTIC TROUBLE CODES (DTC) B1404-13 AND B1479-72 MAY BE STORED IN THE GATEWAY MODULE. THE ISSUE DISAPPEARS AFTER AN IGNITION CYCLE.
SSM72036
Service Bulletin/Repair Instructions
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L Jaquar Land Rover and the supplier have inspected 101 warranty claims for Heated Oxygen Sensors (H2S) 23% were fkound to have no defects.
SSM72039
Service Bulletin/Repair Instructions
P1707-72 ? 8 Speed Transmission Unable To shift Out Of Park - Roadside assistance reports of Customer being unable to shift the vehicle out of the park position. DTC P1707-72 is found to be stored in the TCM (Transportation Control Modulef)
SSM72033
Service Bulletin/Repair Instructions
Land Rover Cool box Switch Illumination - We have received a number of Reports that Land Rovercustomers are reporting that the Censole Fr ont and rear" Cooler box are not operating
LTB00695NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Vibration in 7th/8th Gear at High Speed
SSM72030
Service Bulletin/Repair Instructions
Steering Column Noise. - A custoimer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. Discovery 4/LR4 (Llr4) and Range Rover Sport (L320) 10 Model year onwards
P050NAS1
Service Bulletin/Repair Instructions
Safety Recall: Tire Pressfure Monitoring System TPMS Warning Indicator Illuminated.
SRE14-08
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SRE14-09
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00618NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Click' / 'Rattle' Noise From Engine Compartment When Driving
SSM72026
Service Bulletin/Repair Instructions
Guidelines for identifying non-warrantable damage, ICP and Dials - Integrated Control Panel (ICP) damaged and, or sticking rotary dials
SSM72025
Service Bulletin/Repair Instructions
Brake Drag or Binding - A customer may complain of brake drag, binding, sticking or excessive heat from the froint brakes, or all brakes. Range Rover Sport and Discovery 4/LR4, 14 and 15 Model Year oinly.
SSM72024
Service Bulletin/Repair Instructions
Fault Diagnosis of Seating Lumbar/ Massage -
SSM72017
Service Bulletin/Repair Instructions
ISSUE L405 RANGE ROVER, L494 RANGE ROVER SPORT AND DISCOVERY 4 CUSTOMERS MAY REPORT THAT THE EXTERIOR LOWER DOOR CLADDING IS COMING ADRIFT/LOOSE OR A GAP IS EVIDENT.THE ATTACHED FILE SHOWS EXAMPLES. CAUSE UNDER INVESTIGATION
DVD-139-09
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD13906
Service Bulletin/Repair Instructions
This update contains a software update for the Instrument Cluster (IC).
Q411NAS1
Service Bulletin/Repair Instructions
SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES, FITTED WITH A PANORAMIC ROOF, WHERE THE ROOF OPENING PANEL / BLIND MAY NOT OPEN OR CLOSE WHEN USING THE OVERHEAD CONSOLE BUTTON(S). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN. UNSOLD VEHICLES SHOULD HAVE THIS PERFORMED AS PART OF THE PRE-DELIVERY INSPECTION (PDI) PROCESS BUT MUST HAVE IT COMPLETED PRIOR TO VEHICLE HANDOVER TO THE CUSTOMER.
SGI14-39
Service Bulletin/Repair Instructions
DESCRIPTION A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER RANGE ROVER SPORT SE VEHICLES WERE DELIVERED TO CUSTOMERS WITH A MONRONEY LABEL THAT SPECIFIED THE INCLUSION OF A HOMELINK® INTERIOR REAR-VIEW MIRROR AS STANDARD EQUIPMENT. HOMELINK® ALLOWS THE CUSTOMER THE ABILITY TO CONTROL ITEMS SUCH AS A GARAGE DOOR OPENER OR EXTERIOR / INTERIOR HOME LIGHTING FROM THE TOUCH OF A BUTTON FROM INSIDE THEIR VEHICLE. THE RANGE ROVER SPORT SE NORMALLY DOES NOT INCLUDE THE HOMELINK® FEATURE AS STANDARD EQUIPMENT. AS A COURTESY TO THOSE OWNERS WHO MAY HAVE BEEN EXPECTING THE HOMELINK® FEATURE AND / OR WERE INCONVENIENCED BY OUR OVERSIGHT, JAGUAR LAND ROVER NORTH AMERICA, LLC WOULD LIKE TO OFFER A COMPLIMENTARY HOMELINK® INTERIOR REAR-VIEW MIRROR UPGRADE.
LTB00660NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Front / Rear Bumper Harness Protective Sleeve
LTB00679NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Loss Of Global Positioning System GPS Signal
SGI14-38
Service Bulletin/Repair Instructions
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES, FITTED WITH A PANORAMIC ROOF, WHERE THE ROOF OPENING PANEL / BLIND MAY NOT OPEN OR CLOSE WHEN USING THE OVERHEAD CONSOLE BUTTON(S).
SSM71999
Service Bulletin/Repair Instructions
ISSUE THE ADAPTIVE CRUISE FUNCTION DOES NOT OPERATE. THE INSTRUMENT PACK WILL SHOW A YELLOW WARNING TRIANGLE AND THE MESSAGE "RADAR SENSOR BLOCKED ALSO ON INTERROGATION OF THE MODULE THE FOLLOWING CODE WOULD BE LOGGED C1A67-97, FORWARD LOOKING SENSOR OBSTRUCTED OR BLOCKED. CAUSE THE RADAR IS LOCATED BELOW THE FRONT NUMBER PLATE PLINTH ON THESE MODELS. IF THE INCORRECT SIZE NUMBER PLATE OR MULTIPLE NUMBER PLATES ARE FITTED THIS CAN OBSTRUCT THE RADAR.
SSM71997
Service Bulletin/Repair Instructions
ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.
LTB00647NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Battery Charge Warning Indicator Illuminated
Q336 UPS5513-6BN
Service Bulletin/Repair Instructions
SITUATION: A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED VIN RANGES MAY NOT HAVE THE REQUIRED POWER FEED TO THE LAMP ABOVE THE DOOR INTERIOR RELEASE HANDLES LOCATED IN EACH DOOR CASING. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
Q336UPS5513 1
Service Bulletin/Repair Instructions
Technical Bulletin: Update Prior t o Sale: Door Interior Release Handle Lamp Operation
SGI13-26.3
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SGI14-06 (ISSUE
Service Bulletin/Repair Instructions
DESCRIPTION AS A CUSTOMER FIRST INITIATIVE, LAND ROVER IS ANNOUNCING AN ENHANCEMENT PROGRAM TO ENSURE THAT CERTAIN 2014 MODEL YEAR ALL-NEW RANGE ROVER SPORT (L494) VEHICLES ARE FITTED WITH THE VERY LATEST SOFTWARE AND COMPONENTS TO ENHANCE THE VEHICLE OWNER'S EXPERIENCE, VEHICLES WITHIN THE AFFECTED VIN RANGE MAY REQUIRE A NUMBER OF MODULE SOFTWARE UPDATES AND/OR REPLACEMENT PARTS INSTALLED. THIS SERVICE BULLETIN SUMMARIZES THE PROGRAM CONTENT AND ANNOUNCES ADDITIONAL SUPPORT PROGRAMS FOR MOBILITY SUPPORT AND CUSTOMER CARE GOODWILL. ENSURE THAT THE OUTSTANDING CAMPAIGN DETAILS IN DDW ARE CAREFULLY CHECKED BEFORE REPAIRS ARE STARTED AND THAT ALL NECESSARY PARTS ARE PRE-ORDERED FOR EACH AFFECTED VEHICLE.
UPS5513-6BNAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Q404NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Service Action: Fixed Side Step 'Rattle' Noise / Trim Loose
SGI14-33.2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00681NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Virtual CD Track Number/Artist/Title Incorrectly Displayed on Instrument Cluster.
LTB00692NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Front/Rear Lamp Condensation- Information Only
SSM72106
Service Bulletin/Repair Instructions
Range Rover/Sport (L405/494) Side Window Intialisation - Range Rover/Sport (L405/L494) Customer may report that either Front or Rear Side windows are not either closing fully or not going fully down when opening. Customers may report a hard Close is not occurring upon operation.
SSM61797
Service Bulletin/Repair Instructions
****THIS ISSUE HAS BEEN RESOLVED.**** LTB00587 IS NOW LIVE ON TOPIX CONCERN A CUSTOMER MAY REPORT A MOMENTARY SWITCH OFF OF POWER TO THE HEADLAMPS, INSTRUMENT CLUSTER, AND TOUCH SCREEN ALL AT THE SAME TIME ACCOMPANIED BY A "CLICKING" NOISE SPECIFICALLY FROM THE INTERIOR FUSE BOX LOCATION BY THE GLOVE BOX. ALL SYSTEMS OPERATE NORMALLY THEREAFTER WITHOUT ANY OTHER CUSTOMER SYMPTOMS OR FAULT CODES.
SSM71977
Service Bulletin/Repair Instructions
ISSUE THIS SSM IS BEING RELEASED TO CLARIFY THE FUNCTION OF THE SURROUND CAMERAS WHEN DEALING WITH CUSTOMERS COMPLAINTS OF BLUE SCREEN AND DUE TO CAMERAS BEING REPLACED WHEN THEY ARE NOT FAULTY. ACTION SHOULD YOU HAVE A VEHICLE EXHIBITING THIS CONDITION PLEASE REFER TO THE FOLLOWING REPAIR GUIDE LINES. SEE ATTACHMENTS FOR VISUAL AID.
LTB00604NAS4
Service Bulletin/Repair Instructions
Technical Bulletin: Front Air Spring Damper Hydraulic Fluid Leak
LTB00671NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Engine MIL IlluminatedEngine MIL Illuminated
Q390NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Service Action: Non-Heated Front Windshield Fitted
SSM71971
Service Bulletin/Repair Instructions
CONCERN CUSTOMERS MAY REPORT THAT THE POWERED TAILGATE IS INTERMITTENT IN OPERATION, CANNOT BE OPENED, OR FAILS TO CLOSE ON REQUEST. THIS CAN BE EITHER INTERMITTENT OR PERMANENT FAULT. ACTION AN EXTENSIVE DIAGNOSTIC FLOWCHART IS ATTACHED TO GUIDE THE TECHNICIAN THROUGH DIAGNOSING THE CORRECT SYMPTOM, CAUSE AND RESOLUTION. IT IS IMPORTANT THAT THIS IS FOLLOWED CORRECTLY IN ORDER TO RESOLVE THE CONCERN. ANY RELEVANT DTCS SHOULD BE LOGGED AND REPORTED ON THE WARRANTY REPORT. IF POSSIBLE, ALSO REPORT THE FEEDBACK ID NUMBER AS WELL.
Q332NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Battery Retention
SGI13-31.2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SGI14-33
Service Bulletin/Repair Instructions
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER SPORT (L494) AND 2013-2014 MODEL YEAR RANGE ROVER (L405) VEHICLES FITTED WITH FIXED SIDE STEPS WHERE A 'RATTLE' NOISE MAY BE EVIDENT DUE TO THE BRIGHT FINISH TRIM BECOMING LOOSE.
SSM-71958
Service Bulletin/Repair Instructions
LAND ROVER: ON SOME TRUCKS, THE DRIVER'S AIRBAG WARNING LIGHT ILLUMINATES DUE TO THE INCORRECT REPLACEMENT OF THE CLOCK SPRINGS. MODEL RANGE ROVER, SPORT, EVOQUE. *PE
SSM71958
Service Bulletin/Repair Instructions
ISSUE CLOCK SPRINGS ARE BEING INCORRECTLY REPLACED FOLLOWING A CUSTOMERS CONCERN OF THE DRIVERS AIRBAG WARNING LIGHT BEING ILLUMINATED. CAUSE THE CLOCK SPRING CONNECTORS HAVE NOT BEEN LATCHED CORRECTLY. SEE ATTACHMENT
SSM71959
Service Bulletin/Repair Instructions
Bonnet or Tailgate Land / Range Rover Badge Discolouration - Discoloration or peeling of the front or rear Land Rover or Range Roiver badge.
SSM 71815
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD / IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD / IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION.
SSM71870A
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Q404NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Service Action: Fixed Side Step 'Rattle' Noise / Trim Loose
SSM-71947
Service Bulletin/Repair Instructions
LAND ROVER: DUE TO A SEAL FAILURE OR LEAKAGE OF OIL OR GREASE, PAST INPUT SHAFT SEAL, WITH NORMAL OPERATION, THERE IS AN ISSUE WITH STEERING OR STEERING GEARS. MODEL LR4 (L319), LR2 (L359), RANGE ROVER SPORT (L320). *PE
SSM71940
Service Bulletin/Repair Instructions
ISSUE L405 RANGE ROVER OR L494 RANGE ROVER SPORT CUSTOMERS MAY REPORT A HVAC ODOUR CAN BE DETECTED POST THE ASSURED VINS LISTED IN THE TSB LTB00590V6: (OR WHERE THIS HAS ALREADY BEING CARRIED OUT) ASSURED VINS = RANGE ROVER 140400 &RANGE ROVER SPORT 321100
SSM-71937
Service Bulletin/Repair Instructions
LAND ROVER: NO FAULT CODES PRESENT TO INDICATE A STIFF STEERING OR THE STEERING GEAR INTERNALS ARE MAKING NOISES. MODEL RANGE ROVER, RANGE ROVER SPORT. NO YEARS LISTED. *PE
LTB00679NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Loss Of Global Positioning System GPS Signal
LTB00662NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Fixed Side Step 'Rattle' Noise onwards
SSM59197
Service Bulletin/Repair Instructions
ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD
SGI14-28
Service Bulletin/Repair Instructions
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER SPORT (L494) VEHICLES FITTED WITH THE 5+2 SEATING PACKAGE WHERE THE TIRE REPAIR KIT MAY BE DIFFICULT TO REMOVE FROM THE TOOL TRAY.
SSM71914
Service Bulletin/Repair Instructions
ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.
SSM71840
Service Bulletin/Repair Instructions
Brake Noise (front) 2010-12 Range Rover S/C, 2010-13 RR Sport S/C
LTB00671NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Engine MIL IlluminatedEngine MIL Illuminated
LTB00677NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Transmission Unable to Shift Out of Park
SSM71900
Service Bulletin/Repair Instructions
Steering Shaft/Column Squeak
DVD-138-08
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00674NAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71849
Service Bulletin/Repair Instructions
A customer may complain that either "Vehicle Raising In Progress" or "Suspension Will Rise When System Is Cooled" messages can be seen. Fault codes U210A - 16 and C1A24 - 67 may also be stored.
LTB00669NAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Q395 UPS3814-2BN
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Q395UPS3814
Service Bulletin/Repair Instructions
Update Prior to Sale: Potential Transmission Filter Detachment from Fluid Pan
SGI1425
Service Bulletin/Repair Instructions
An issue has been identified on a number of 2014 model year LR4 (L319), Range Rover Sport (L494), and Range Rover (L405) vehicles where the transmission filter may become detached from the transmission fluid pan. This could result in harsh shifting of the transmission and a transmission fault message maybe displayed on the Instrument Cluster message center.
LTB00665NAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71864
Service Bulletin/Repair Instructions
When returning failed parts through warranty it has been found that the rubber surround is still attached to the camera lens. This applies to both high line and low line rear camera.
LTB00482NAS4
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71360
Service Bulletin/Repair Instructions
Software Update.
SSM71856
Service Bulletin/Repair Instructions
ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE.
Q380NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Automatic Speed Limiter Does Not Operate
SGI14-18
Service Bulletin/Repair Instructions
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE THE AUTOMATIC SPEED LIMITER (ASL) DOES NOT OPERATE AND THE INDICATOR LAMP DOES NOT ILLUMINATE WHEN THE ASL SWITCH IS DEPRESSED.
SSM71844
Service Bulletin/Repair Instructions
CONCERN CUSTOMERS MAY REPORT THAT THE TAILGATE CANNOT BE OPENED (EITHER INTERMITTENTLY OR PERMANENTLY). THE VEHICLE MAY HAVE ALSO LOGGED DTC B1216-23 IN THE BCM ACTION PLEASE SUBMIT AN EPQR IN THE EVENT A CUSTOMER SHOULD REPORT THE ABOVE CONCERN. LAND ROVER ENGINEERING WILL THEN REVIEW THE EPQR AND FEEDBACK AS APPROPRIATE. IT IS IMPERATIVE THAT A VEHICLE REPAIR IS NOT COMPLETED BEFORE RECEIVING FEEDBACK FROM LAND ROVER ENGINEERING.
SSM71845
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS REPORTING A SQUEAL NOISE DURING BRAKING THAT IS COMING FROM THE REAR OF THE VEHICLE. (VEHICLES FITTED WITH 350MM DIAMETER REAR DISCS AS FOUND ON 3.0 LITER L405/L494 VEHICLES). CAUSE: LAND ROVER ENGINEERING ARE AWARE OF THE ISSUE AND CURRENTLY INVESTIGATING WHAT PERMANENT FIX CAN BE IMPLEMENTED TO RESOLVE THE CONCERN.
LTB-00653-NAS-1
Service Bulletin/Repair Instructions
LAND ROVER: ENGINE IGNITION IS OFF AND USER SETTINGS, FOR SPEED ALERT MENU RECOGNITION, IS NOT RECALLED DUE TO SOFTWARE ISSUE IN INSTRUMENT CLUSTER. MODEL 2014 RANGE ROVER SPORT (LW), RANGE ROVER (LG). *PE
LTB00653NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Traffic Sign Recognition Skpeed Alert Menu Setting
LTB00640NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Earth Stud Repair oin Aluminum Body Onwards
DVD-137-07
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD-138-01
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LAND ROVER PROD 20140501 Service Bulletin/Repair Instructions LAND ROVER LR2 2013 EQUIPMENT TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT. 10101625 20170601 LAND ROVER PROD
Service Bulletin/Repair Instructions
TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT.
Product Issues
Service Bulletin/Repair Instructions
Product Issues Update
LTB00352NAS5
Service Bulletin/Repair Instructions
Technical Bulletin: Coolant Pump Diagnostics
LTB00540NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Smart Key Not Found Message Displayed
LTB00590NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Climate Control System Odor - Onwards
LTB00618NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Click' / 'Rattle' Noise From Engine Compartment When Driving
LTB00625NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Knock' Sound From Front Suspension
Q371NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER RANGE ROVER (L405) VEHICLES, FITTED WITH BUSINESS CLASS SEATING ONLY, WHICH MAY HAVE BEEN MANUFACTURED WITH THE INCORRECT MEMORY SEAT POSITION SWITCHES FITTED TO EITHER THE FRONT OR REAR DOOR CASINGS. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN
SSM71823
Service Bulletin/Repair Instructions
ISSUED MAY 2014: DURING A RECENT MARKET VISIT IT WAS NOTED THAT A SIGNIFICANT NUMBER OF DEALERS HAVE BEEN CARRYING OUT PDIS AND THEN RETURNING THE VEHICLE TO A STORAGE COMPOUND WITHOUT REFITTING THE TRANSIT RELAY OR RETURNING THE VEHICLE TO TRANSIT MODE. TRANSIT MODE / TRANSIT RELAY ARE DESIGNED TO PROTECT THE CUSTOMERS BATTERY UP TO THE POINT OF DELIVERY. ALL VEHICLES IN STORAGE MUST HAVE THE TRANSIT RELAY IN PLACE OR BE IN TRANSIT MODE.
Q336 UPS5513-5BN
Service Bulletin/Repair Instructions
SITUATION: A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED VIN RANGES MAY NOT HAVE THE REQUIRED POWER FEED TO THE LAMP ABOVE THE DOOR INTERIOR RELEASE HANDLES LOCATED IN EACH DOOR CASING. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
Q336UPS5513
Service Bulletin/Repair Instructions
Technical Bulletin: Update Prior to Sale: Door Interior Release Handle Lamp Operation
SSM71815
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION.
UPS5513-5BNAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71813
Service Bulletin/Repair Instructions
ISSUE: REPORTS OF A MALFUNCTION OF THE TCM (TRANSMISSION CONTROL MODULE) AND GSM (GEAR SELECTOR MODULE) TO INITIALISE CORRECTLY, RESULTING IN INCORRECT REPLACEMENT OF THE GSM. REPORTED SYMPTOMS WILL BE A GEARBOX FAULT ON THE INSTRUMENT CLUSTER MESSAGE CENTRE AND UNABLE TO SHIFT THE TRANSMISSION OUT OF PARK. CAUSE: EPRL (EMERGENCY PARK RELEASE LEVER) PULLED WITH THE IGNITION IN THE OFF POSITION. NOTE: IF THIS EPRL IS PULLED WITH THE IGNITION SWITCHED ON, THE INITIALISATION ERROR WILL NOT OCCUR.
Q335NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Valet Mode Malfunction
SSM68338
Service Bulletin/Repair Instructions
ISSUE :- CUSTOMERS HAVE REPORTED THAT THE GRIDLINES ON THE GRAPHICAL DISPLAY ARE MISSING CAUSE :- POSSIBILITY THAT IT HAS BEEN SWITCHED OFF BY THE USER ACTION :- IF INVESTIGATING A CUSTOMER COMPLAINT OF NO GRIDLINES ON THE GRAPHICAL DISPLAY, THEN PLEASE FOLLOW THE INSTRUCTIONS DESCRIBED IN THE ATTACHMENT OR THE VEHICLE HANDBOOK.
LTB00610NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Wind Noise at High Vehicle Speeds - Onwards 2013-14
LTB00573NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Thud/Thump Noise From Front Suspension On Brake Application
SGI14-02.3
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM69478
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCHSCREEN, THEY MAY HAVE ERRORS OR GREYED OUT BUTTONS. CAUSE: SOFTWARE COMPATIBILITY ISSUES ACTION: IF A CUSTOMER REPORTS THE CONCERN DETAILED ABOVE AN HLDF SOFTWARE UPDATE WILL BE REQUIRED USING SDD. TO COMPLETE THE UPDATE FOLLOW THE INSTRUCTIONS BELOW:-
Q358 UPS7213-2BN
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED WITH THE NAVIGATION MAP ROUTING ON 2014 MODEL YEAR RANGE ROVER SPORT AND RANGE ROVER VEHICLES WITHIN THE LISTED VIN RANGES WHERE THE ROUTING ALGORITHM TENDS TO NOT UTILIZE FREEWAYS ENOUGH, TAKING CUSTOMERS ONTO HIGHWAYS AND LOCAL ROADS RATHER THAN KEEPING THEM ON THE FREEWAY FOR LONGER. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
Q358UPS72132bNAS
Service Bulletin/Repair Instructions
Technical Bulletin: Update Prior to Sale: Map Routing
Q366 UPS0514-2BN
Service Bulletin/Repair Instructions
SITUATION: AN ISSUE HAS BEEN IDENTIFIED WITH CERTAIN 2014 MODEL YEAR LR4, RANGE ROVER SPORT, AND RANGE ROVER VEHICLES WHERE THE CORRECT SPECIFICATION ENGINE OIL (5W-20) HAS BEEN WRONGLY MIXED WITH COLD-CLIMATE ENGINE OIL (0W-30). THIS INCORRECT MIXING MAY RESULT IN EMULSIFICATION OF THE ENGINE OIL, POTENTIALLY LEADING TO PERFORMANCE ISSUES WITH THE ENGINE LUBRICATION SYSTEMS. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
Q366UPS05142bNAS
Service Bulletin/Repair Instructions
Technical Bulletin: Update Prior to Sale: Cross Contamination of Engine Oil
SGI13-28 20140310 Service Bulletin/Repair Instructions LAND ROVER RANGE ROVER 2014 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) ON A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER RANGE ROVER SPORT AND RANGE ROVER VEHICLES WITHIN THE LISTED VIN RANGE, THE NAVIGATION SYSTEM ROUTING ALGORITHM TENDS TO NOT UTILIZE FREEWAYS ENOUGH, TAKING CUSTOMERS ONTO HIGHWAYS AND LOCAL ROADS RATHER THAN KEEPING THEM ON THE FREEWAY FOR LONGER. 10101446 20170531 SGI13-28
Service Bulletin/Repair Instructions
ON A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER RANGE ROVER SPORT AND RANGE ROVER VEHICLES WITHIN THE LISTED VIN RANGE, THE NAVIGATION SYSTEM ROUTING ALGORITHM TENDS TO NOT UTILIZE FREEWAYS ENOUGH, TAKING CUSTOMERS ONTO HIGHWAYS AND LOCAL ROADS RATHER THAN KEEPING THEM ON THE FREEWAY FOR LONGER.
SGI13-28.2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SGI14-07.2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS0514-2BNAS2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS7213-2BNAS3
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71779
Service Bulletin/Repair Instructions
ISSUE: RANGE ROVER SPORT (SEVEN SEAT DERIVATIVES ONLY) SUPPLIED WITH A CABLE CLIP ATTACHED TO THE BATTERY POSITIVE CABLE AND NO BATTERY BOX LOCATING HOLE. CAUSE: SPECIFICATION ERROR HAS LED TO THE CLIP (A IN THE ATTACHMENT) BEING ATTACHED TO THE BATTERY POSITIVE CABLE WHEN IT IS NOT REQUIRED FOR SEVEN SEAT DERIVATIVES ONLY. THE BATTERY BOX HOLE IS COVERED BY A BRACKET (B IN THE ATTACHMENT) THAT IS REQUIRED FOR SEVEN SEAT VARIANTS ONLY.
LTB00604NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Front Air Spring / Damper Hydraulic Fluid Leak 2013-14 Onwards
DVD13703V166
Service Bulletin/Repair Instructions
Land Rover Diagnostics Software Update. Dealer Data Update
DVD13703V167
Service Bulletin/Repair Instructions
Land Rover Diagnostics Software Update. Dealer Data Update
SSM71658
Service Bulletin/Repair Instructions
Gasoline Purge Valve Replacements - Check engine light killuminated. DTC relevant to a purge valve coincern stored in the PCM DTCs below could potentially indicate a concern with the purge valve.
SGI14-06
Service Bulletin/Repair Instructions
DESCRIPTION AS CUSTOMER FIRST INITIATIVE, LAND ROVER IS ANNOUNCING AN ENHANCEMENT PROGRAM TO ENSURE THAT CERTAIN 2014 MODEL YEAR ALL-NEW RANGE ROVER SPORT VEHICLES ARE FITTED WITH THE VERY LATEST SOFTWARE AND COMPONENTS TO ENHANCE THE VEHICLE OWNER'S EXPERIENCE, VEHICLES WITHIN THE AFFECTED VIN RANGE MAY REQUIRE A NUMBER OF MODULE SOFTWARE UPDATES AND/OR REPLACEMENT PARTS INSTALLED. THIS SERVICE BULLETIN SUMMARIZES THE PROGRAM CONTENT AND ANNOUNCES ADDITIONAL SUPPORT PROGRAMS FOR MOBILITY SUPPORT AND CUSTOMER CARE GOODWILL. ENSURE THAT THE OUTSTANDING CAMPAIGN DETAILS IN DDW ARE CAREFULLY CHECKED BEFORE REPAIRS ARE STARTED AND THAT ALL NECESSARY PARTS ARE PRE-ORDERED FOR EACH AFFECTED VEHICLE.
SGI14-06.2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00631NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Compact Key Handset - Lower-Level Service Repair
LTB00466NAS2
Service Bulletin/Repair Instructions
SITUATION: STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.
Q335NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Valet Mode Malfunction
SGI14-02
Service Bulletin/Repair Instructions
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER SPORT AND RANGE ROVER VEHICLES WITHIN THE LISTED VIN RANGES WHERE AFTER THE VEHICLE IS PLACED IN VALET MODE VIA A FOUR-DIGIT PIN BUT CANNOT BE REMOVED FROM VALET MODE, EVEN AFTER ENTERING THE CORRECT FOUR-DIGIT PIN.
SGI14-02.2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00401NAS4
Service Bulletin/Repair Instructions
Technical Bulletin: Wheel/Tire Balancing and Optimization
LTB00592NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Front Brake 'Squeal' Noise
SSM63157
Service Bulletin/Repair Instructions
ISSUE: CHECK ENGINE WARNING LIGHT ILLUMINATED. DTCS IN THE ENGINE CONTROL MODULE RELEVANT TO THE OXYGEN SENSORS ARE FOUND TO BE STORED, THESE MAY INCLUDE ANY OF THE FOLLOWING CODES P0042, P0043, P0055, P0061, P0062, P0063, P0142, P0144, P0162. CAUSE: MANUFACTURING FAULT AT THE SUPPLIER MISALIGNMENT WITHIN THE SENSOR LEADING TO SIDE LOAD ON THE CERAMIC INTERNAL TO THE SENSOR. THIS PRE-STRESS, IN COMBINATION WITH NORMAL VEHICLE USE LEADS TO PREMATURE COMPONENT MALFUNCTION.
SSM71519
Service Bulletin/Repair Instructions
There have been some reports of a failure to coinfigure Front Control Display Interface Module (FCDIM) when trying to complete Q335
LTB00596NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Climate Control System Drain Tube Incorrectly Located
LTB00604NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Front Air Spring/Damper Hydraulic Fluid Leak 2013-2014 Onwards
LTB00627NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Climate Seats Inoperative
LTB00637NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Front Bumper Cover Aero Dynamic Lips - Lower - Level Service Repair.
SSM68678
Service Bulletin/Repair Instructions
ISSUE: LAND ROVER HAS RECEIVED A NUMBER OF REPORTS FOR PARK AID MODULE REPLACEMENT FOLLOWING ATTEMPTED SOFTWARE DOWNLOADS. CAUSE: INTERRUPTION OF THE SOFTWARE DOWNLOAD PROCESS CAN CORRUPT MODULES INTO AN UNRECOVERABLE CONDITION SUBSEQUENTLY REQUIRING MODULE REPLACEMENT
SSM70878
Service Bulletin/Repair Instructions
ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON LAND ROVER / RANGE ROVER VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING.
SSM71484
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY COMPLAIN THAT THE DYNAMIC RESPONSE LAMP IS ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTC) C1119-09,C1119-22,C1119-62, C1119-91,C1B11-62, MAY BE PRESENT. CAUSE: REPLACEMENT OF THE VALVE BLOCK MAY NOT BE REQUIRED AS LOWER LEVEL COMPONENTS ARE AVAILABLE. SEE ATTACHED DOCUMENT FOR COMPONENT LOCATION AND PART NUMBERS.
DVD137
Service Bulletin/Repair Instructions
Software update.
DVD13702V165
Service Bulletin/Repair Instructions
Land Rover Diagnostics Software Update. Dealer Data Update
SGI14-03.2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SGI14-07
Service Bulletin/Repair Instructions
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER LR4, RANGE ROVER SPORT AND RANGE ROVER VEHICLES WITHIN THE LISTED VIN RANGES WHERE THE CORRECT SPECIFICATION ENGINE OIL (5W-20) HAS BEEN WRONGLY MIXED WITH COLD-CLIMATE ENGINE OIL (0W-30). THIS INCORRECT MIXING MAY RESULT IN EMULSIFICATION OF THE ENGINE OIL, POTENTIALLY LEADING TO PERFORMANCE ISSUES WITH THE ENGINE LUBRICATION SYSTEMS.
UPS0514-2BNAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00631NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Compact Key Handset - Lower - Level Service Repair
SGI14-05.2
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71364
Service Bulletin/Repair Instructions
RE-ISSUED FEBRUARY 2014. ISSUE: SDD WILL FAIL TO DOWNLOAD SOFTWARE TO THE CHASSIS CONTROL MODULES (ALSO KNOWN AS "AIR SUSPENSION MODULE", "DYNAMIC RESPONSE MODULE", "SUSPENSION MODULE" AND CHCM/CHCMB ON SDD). REPEATED ATTEMPTS TO DOWNLOAD WILL ALSO FAIL. CAUSE: THE ISSUE CAUSED DUE TO THE SDD INTERNAL CONFIGURATION.
SSM71438A
Service Bulletin/Repair Instructions
Oil leak from transfer case output flange - 2008 to 2010 model year
SSM 71278
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. THE FOLLOWING DTCS MAY ALSO BE LOGGED: EPAS DTCS LOGGED: -B1304-16: ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM CIRCUIT VOLTAGE BELOW THRESHOLD -U3001-00: POWER STEERING CONTROL MODULE (PSCM) SYS TEM IMPROPER SHUTDOWN. THESE MAY BE ACCOMPANIED BY: -U0001-87 / 88 HIGH SPEED CAN BUS INVALID SERIAL DATA RECEIVED / MISSING MESSAGE. CHCM DTCS LOGGED: -U0131-00 CHASSIS CONTROL MODULE (CHCM) LOST COMMS WITH PSCM. -U3003-62 BATTERY VOLTAGE SIGNAL COMPARE FAILURE. -U0420-68 CHCM INVALID DATA RECEIVED FROM PSCM.
Q343NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Loss of Communication - Battery Warning Light
SGI14-04
Service Bulletin/Repair Instructions
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR LAND ROVER RANGE ROVER SPORT AND RANGE ROVER VEHICLES WHERE THE BATTERY WARNING LAMP MAY BE ILLUMINATED AND A 'BATTERY WARNING' MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER.
SSM71038
Service Bulletin/Repair Instructions
ISSUE: CUSTOMERS MAY REPORT THAT AFTER PARKING THEIR VEHICLE, THE FRONT SUSPENSION IS LEANING OR THAT A MINOR AIR LEAK CAN BE HEARD FROM THE FRONT AIR SPRING ASSEMBLY. 5.0L S/C VEHICLES ONLY. AFFECTED VIN RANGE AA215623 - DA814822.
Q335NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Valet Mode Malfunction
LTB00607NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Battery Warning Lamp Illuminated On Instrument Cluster 2014 Onwards
LTB00618NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Click' / 'Rattle' Noise From Engine Compartment When Driving
LTB00619NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
LTB00626NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Alarm False Activation / 'Hood Open' Message Displayed on Instrument Cluster
SSM70638
Service Bulletin/Repair Instructions
TPMS Sensor Not Operating Correctly When New Service Part fitted for furt her information related to TPM sensor identification please see Technical bulletin LTB00611 Tire pleassure Monitoring System Communication Frequency change. From Vin LA696287, L319 LW696287, L494, LG140911 L405 When a new service part TPMS sensor is not functioning immediately after fitment, IE no learning, failure of wheel sensor test, react as if they are stuck in shipping mode. Regardless of any driving cycle the parts will never go tinto the correct working mode.
LTB00712NAS1
Service Bulletin/Repair Instructions
SITUATION: THE TOUCH SCREEN (TS), ALSO REFERRED TO AS THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR THE HIGH LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. CAUSE: THE TS MAY BE INCORRECTLY DIAGNOSED AS THE SOURCE OF THE FAULT AND REPLACED IN ERROR.
SSM70718
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES.
DVD13605
Service Bulletin/Repair Instructions
Land Rover Diagnostics Software Update. Dealer Data Update
Q332NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Battery Retention
SGI13-31
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00540NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Smart Key Not Found Message Displayed
Q358 UPS7213-1BN
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Q358UPS72131bNAS
Service Bulletin/Repair Instructions
Technical Bulletin: Update Prior to Sale: Map Routing
Q344NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Battery Cable Ground Connection
SGI13-28
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SGI13-29
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TBDQ358 UPS7213-
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00619NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
DVD 136-03V.158
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM69318
Service Bulletin/Repair Instructions
Air Conditioning compressors premature failure due to incorrect run in procedure
LTB00610NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Wind Noise at High Vehicle Speeds - Onwards 2013-14
LTB00611NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Tire Pressure Monitoring System Communication Frequency Change 2014 Onwards
LTB00389NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Squeaks & Rattles Kit Availability
LTB00602NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Sun Visor Vanity Mirror Sliding Cover Open/Closes While Driving
SGI13-26
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS5513-4BNAS1
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS55134bNAS1
Service Bulletin/Repair Instructions
A limited number of vehicles within the listed VIN ranges may not have the required power feed to
DVD 136-02V.157
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00540NAS1a
Service Bulletin/Repair Instructions
Technical Bulletin: Smart Key Not Found Message Displayed
LTB00607NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Battery Warning Lamp Illuminated On Instrument Cluster 2014 Onwards
P035V2
Service Bulletin/Repair Instructions
Recall Action: Battery Positive Cable Clash with Dynamic Response System DRS Pipe
SGI13-23
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS41136bNAS1
Service Bulletin/Repair Instructions
Update Prior to Sale: Software Quality Enhancements
SSM68618
Service Bulletin/Repair Instructions
ISSUE: SIDE OBJECT DETECTION DIAGNOSTIC TROUBLE CODES (DTCS) U0233-00 & U0232-00 STORED IN FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) WHERE A VEHICLE DOES NOT HAVE THE BLIND SPOT MONITORING OPTION FITTED. CAUSE: CONFIGURATION MIS-MATCH BETWEEN FCDIM & VEHICLE CONFIGURATION FILE THAT MAY CAUSE DTCS U0233-00 LOST COMMUNICATION WITH THE RIGHT SIDE OBSTACLE DETECTION CONTROL MODULE & U0232-00 LOST COMMUNICATION WITH THE LEFT SIDE OBSTACLE DETECTION MODULE TO BE STORED UNNECESSARILY.
LTB00588NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Hydraulic Fluid 'Flow' or 'Hiss' Noise When Cornering Onward
DVD 135-04V.148
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00592NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Front Brake 'Squeal' Noise 2014 Onwards
LTB00593NAS1
Service Bulletin/Repair Instructions
SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE FRONT EVAPORATOR CORE.
LTB00594NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Battery Positive Post and Battery Box Modification
LTB00596NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Climate Control System Drain Tube Incorrectly Located
SSM68378
Service Bulletin/Repair Instructions
ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.
SSM68518
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE BATTERY WARNING LAMP IS ILLUMINATED ON THE INSTRUMENT PACK AND A CHARGING SYSTEM FAULT DISPLAYED AT THE MESSAGE CENTRE. ON INVESTIGATION USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) THE FAULT CODE U0447-00 MAY BE STORED IN THE POWERTRAIN CONTROL MODULE. CAUSE: LOSS OF COMMUNICATIONS WITH THE GATEWAY MODULE. A PERMANENT SOFTWARE SOLUTION IS CURRENTLY UNDER DEVELOPMENT, HOWEVER IN THE INTERIM; PLEASE CARRY OUT THE STEPS BELOW.
SSM51797
Service Bulletin/Repair Instructions
ISSUE THE OUTER COVER ON THE REMOTE KEY CAN DETACH FROM THE CASING.SEE ATTACHMENT. CAUSE THE ROOT CAUSE WAS FOUND TO BE THAT ANTI RUST OIL RESIDUE REMAINS ON THE SUPPLIER'S TOOLING AT THE START OF A PRODUCTION RUN.
LTB00590NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Climate Control System Odor - Onwards
SSM68117
Service Bulletin/Repair Instructions
CONCERN A CUSTOMER MAY EXPERIENCE AN ISSUE WHERE THE VEHICLE WILL NOT EXIT OUT OF VALET MODE WHEN THE CORRECT PIN IS ENTERED VIA THE TOUCH SCREEN. CAUSE ENGINEERING ARE CURRENTLY INVESTIGATING THIS ISSUE.
SSM68137
Service Bulletin/Repair Instructions
CONCERN A CUSTOMER MAY COMPLAIN THAT THEIR GLOBAL CLOSE FEATURE IS NOT WORKING. CAUSE AN INDADVERTANT CHANGE TO THE VEHICLE HAS OCCURED WHICH HAS DISABLED THE FEATURE. ENGINEERING ARE CURRENTLY INVESTIGATING THE CONCERN.
LTB00584NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Intermittent Steering Wheel Audio Control Switch Operation onwards
LTB00592NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Front Brake 'Squeal' Noise 2014 Onwards
SSM67777
Service Bulletin/Repair Instructions
CONCERN LAND ROVER DEALERS OR CUSTOMERS MAY REPORT THAT THE INFORMATION AND ENTERTAINMENT DISPLAY TOUCH SCREEN ON L494 RANGE ROVER SPORT & L405 RANGE ROVER MODELS MAY NOT RESPOND TO A TOUCH SCREEN SELECTION ACTION ENGINEERING ARE INVESTIGATING THE CONCERN BUT HAVE FOUND THAT THE TOUCH SCREEN SURROUNDING BEZEL / TRIM CAN FOUL THE TOUCH SCREEN AND THEREFORE LOCK IT WHERE THE FOUL CONDITION OCCURS.
SSM67897
Service Bulletin/Repair Instructions
ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE.
SSM68077
Service Bulletin/Repair Instructions
ISSUE: LAND ROVER HAVE RECEIVED A SMALL AMOUNT OF REPORTS THAT THE ABS SOFTWARE WILL NOT UPDATE AT FIRST ATTEMPT WHEN CARRYING OUT UPDATE PRIOR TO SALE NOTICE (UPS Q323) CAUSE: SECONDARY BOOT LOADER STRATEGY.
SSM67677
Service Bulletin/Repair Instructions
CONCERN L405 OR L494 ONE OR MORE CONCERNS WITH ACCESSORY DEPLOYABLE SIDE STEPS (DSS): 1. DYNAMIC RESPONSE PIPES CONTACT DEPLOYABLE SIDE STEP BRACKET. 2. FREE PLAY IN DEPLOYABLE SIDE STEP MOUNTING BRACKET 3. DEPLOYABLE SIDE STEP MODULE INITIALISATION 4. DEPLOYABLE SIDE STEP FITTING TAP HOLE INSTRUCTION 5. DEPLOYABLE SIDE STEP SELF-TEST PROCEDURE ACTION 1. IF IT IS NOTICED VISUALLY OR AUDIBLY THAT THE DYNAMIC RESPONSE PIPES ARE FOULING THE SIDE STEP BRACKET THEN PLEASE REFER TO TSB LTB00588 2. IF THE FRONT END OF THE DEPLOYABLE SIDE STEP IS FOUND TO BE LOOSE WHEN DEPLOYED, ADD 1 ADDITIONAL SHIM TO THE INNER MOUNTING POINT ON THE FRONT OF THE BRACKET SEE ATTACHED FILE SIDE STEP EXTRA SHIM FITMENT. PDF 3. WHEN CONDUCTING THE INITIALISATION PROCEDURE, SHOULD THE DEPLOYABLE SIDE STEPS NOT FUNCTION PLEASE SEE THE ATTACHED FILE INITIALISATION OF DSS.PDF 4. FROM VIN 120000 L405 AND VIN 300000 L494, SHOULD DEPLOYABLE SIDE STEPS & TUBES REQUIRE FITMENT THEN ALL THE LOCATION BOSSES WILL REQUIRE TAPPING OUT. THE SRO TIME ALLOWANCE HAS NOW BEEN INCLUDED IN THE FITMENT SRO. 5. SHOULD A DEALER OR CUSTOMER REPORT A CONCERN WITH THE DEPLOYABLE SIDE STEP SYSTEM OPERATION, THEN AT THE FIRST INSTANCE PLEASE USE THE DSS - ON DEMAND SELF TEST PROCEDURE WITHIN SDD TO VALIDATE THE SYSTEM. PLEASE SEE THE ATTACHED FILE SELF TEST DSS.PDF
SSM60957
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE MESSAGE SMART KEY BATTERY LOW IS DISPLAYED ON THE INSTRUMENT PACK WHEN THE KEY HANDSET REMOTE IS OPERATED. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM67637
Service Bulletin/Repair Instructions
ISSUE: LAND ROVER ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. LR010723 & LR013934 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH LAND ROVER ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS LR010723 SUPERSEDES TO LR056364 LR013934 SUPERSEDES TO LR056365 PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE.
SSM67737
Service Bulletin/Repair Instructions
ISSUE: VARIETY OF SYMPTOMS RELATING TO THE ELECTRICAL SYSTEM, INCLUDING (BUT NOT EXCLUSIVELY) NON START, MULTIPLE WARNING LIGHTS ILLUMINATED, INSTRUMENT PACK NOT OPERATING OR HLDF ( HIGH LEVEL DISPLAY FRONT) NOT LIGHTING UP. CAUSE: THE ROOT CAUSE IS UNDER INVESTIGATION AND MAY BE THAT THE FIXING FOR AN EARTH STUD IS NOT CLAMPING THE EARTH EYELETS WITH THE REQUIRED FORCE.
SSM67757
Service Bulletin/Repair Instructions
CONCERN LAND ROVER DEALERS MAY REPORT SEEING THE FOLLOWING DTCS STORED IN THE BODY CONTROL MODULE (BCM) FOR RANGE ROVER SPORT 14MY (L494) HEADLAMPS: 903C49 - LEFT HEADLAMP CONTROL INTERNAL ELECTRONIC FAILURE 903D49 - RIGHT HEADLAMP CONTROL INTERNAL ELECTRONIC FAILURE ACTION THESE DTCS ARE INTERMITTENT AND CAUSED BY A TEMPORARY LOSS OF COMMUNICATION (25MS) WITHIN THE HEADLAMPS. THIS LOSS OF COMMUNICATION DOES NOT AFFECT THE PERFORMANCE OF THE HEADLAMPS FOR THE DRIVER.
SSM63277
Service Bulletin/Repair Instructions
ISSUE AIR SUSPENSION FAULT, WARNING LIGHT ON. FAULT CODES STARTING WITH C1A ESPECIALLY C1A36-01 LOGGED. POSSIBILITY THAT ADDITIONAL WARNING LIGHTS MAY BE DISPLAYED AND ADDITIONAL FAULT CODES STORED. CAUSE THE HARNESS HAS BEEN INCORRECTLY ROUTED AND IS PRESSING AGAINST THE WASHER FILLER TUBE CAUSING INSULATION DAMAGE AND A SHORT CIRCUIT/OPEN CIRCUIT
SSM67557
Service Bulletin/Repair Instructions
ISSUE LAND ROVER L494 RANGE ROVER SPORT CUSTOMERS / DEALERS MAY REPORT HAVING A CONCERN FITTING THE REAR TOWING EYE COVER. ACTION: IN ORDER TO ENSURE IT IS FITTED CORRECTLY AND TO PREVENT DAMAGE UPON FITMENT, PLEASE FOLLOW THE ATTACHED GUIDELINES.
SGI13-17
Service Bulletin/Repair Instructions
DESCRIPTION A CONCERN HAS BEEN IDENTIFIED ON 2014 MODEL YEAR RANGE ROVER SPORT VEHICLES RELATING TO THE AIR SUSPENSION EXHAUST NOISE EXPERIENCED IN THE CABIN FOLLOWING AN IGNITION CYCLE AND THEN INTERMITTENTLY DURING A JOURNEY.
UPS4013-1BNAS1
Service Bulletin/Repair Instructions
SITUATION: A CONCERN HAS BEEN IDENTIFIED ON 2014 MODEL YEAR RANGE ROVER SPORT VEHICLES RELATING TO THE AIR SUSPENSION EXHAUST NOISE EXPERIENCED IN THE CABIN, FOLLOWING AN IGNITION CYCLE AND THEN INTERMITTENTLY DURING A JOURNEY. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
UPS40131bNAS1
Service Bulletin/Repair Instructions
Update Prior to Sale: Air Suspension Noise
SSM60517
Service Bulletin/Repair Instructions
ISSUE: FOLLOWING WARRANTY ANALYSIS OF STEERING RACKS REPORTED TO BE LEAKING, 75% HAVE BEEN IDENTIFIED BEING FAULT FREE, FOLLOWING TESTING. CAUSE: LAND ROVER ENGINEERING HAVE RECENTLY VISITED DEALERSHIPS WHERE A REQUEST HAS BEEN MADE TO REPLACE THE STEERING GEAR FOR AN OIL LEAK IN THE AREA OF THE PINION HOUSING, CASTING, YOKE PLUG OR THE GAITER ADJACENT TO THE PINION HOUSING. FOLLOWING INVESTIGATION THE SOURCE OF THE LEAK PATH WAS IDENTIFIED AS BEING FROM THE SUPPLY AND RETURN HOSE O-RING SEALS. SEE ATTACHED DOCUMENT FOR EXAMPLES.
SSM67437
Service Bulletin/Repair Instructions
ISSUE: REPORTS THAT THE VEHICLE INTERIOR TIME CLOCK APPEARS TO HAVE LOST TIME (USUALLY AROUND 20 MINUTES) FOLLOWING A PRE DELIVERY INSPECTION (PDI) OR A SERVICE VISIT. CAUSE: NORMAL OPERATION: DURING ANY MODULE CONFIGURATION THE TIME CLOCK WILL BE PAUSED FOR THE DURATION OF MODULE RECONFIGURATION TIME.
DVD 135-01V.145
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM67417
Service Bulletin/Repair Instructions
PUBLISHED AUGUST 2013. ISSUE: A CUSTOMER MAY REPORT THAT WHEN USING THE INFOTAINMENT SYSTEM TO MAKE A TELEPHONE CALL THE RECIPIENT OF THE CALL CANNOT CLEARLY HEAR THE DRIVER OF THE VEHICLE. CAUSE: OVERHEAD CONSOLE MICROPHONE NOT CORRECTLY LOCATED IN RECESS.
LTB00542NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Tire Pressure Monitoring System - Improved Diagnostics and service Information
SSM66617
Service Bulletin/Repair Instructions
ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX GR8(110 VOLTS)THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH.
SSM66677
Service Bulletin/Repair Instructions
ISSUE: AFTER THE ENGINE COOLANT ON A 5.0L V8 AJ133 ENGINE HAS BEEN PARTIALLY OR FULLY DRAINED AND FILLED, THE CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE.
LTB00685NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: No Drive When Transmission Gear Selected on Cold Start 15 F/ -10 C or Lower
SSM58077
Service Bulletin/Repair Instructions
RE-ISSUED FEBRUARY 2014. ISSUE: LAND ROVER ARE CURRENTLY EVALUATING REPORTS WHERE DIAGNOSIS HAS LED TO A CONCERN WITH THE AIR SUSPENSION VALVE BLOCK ON DISCOVERY 4/ RANGE ROVER SPORT 10MY ONWARDS. CAUSE: CURRENTLY UNDER INVESTIGATION.
SSM37361
Service Bulletin/Repair Instructions
RE-ISSUED DEC 2015 A LARGE NUMBER OF OXYGEN SENSORS THAT HAVE BEEN REPLACED IN THE NORTH AMERICAN MARKET HAVE BEEN RETURNED TO THE SUPPLIER (DENSO) TO INVESTIGATE FOR POSSIBLE DEFECTS.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.