SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76411 - 10MAR26
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
TUCC_MAY2025_28
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
SSM76319 - 05MAY25
Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.
SSM76317 - 28APR25
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Engine Will Crank, No Start When At Operating Temperature
SSM76313 - 25APR25
Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76166
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_SEP2024_52
A customer may report that the windshield wipers stop up on the windshield when turned off.
SFCC_FEB2024_35
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_JAN2024_41
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SSM75869
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SSM75724
MISFIRE OR ROUGH RUNNING
SSM75724ATT
MISFIRE OR ROUGH RUNNING
SFCC_JUN2023_46
A customer may report that the front or rear door latch does not operate as expected.
SSM76009
A customer may report that the front or rear door latch does not operate as expected.
SSM75971
3.0L AJ126 Misfire on New Replacement or REMAN units.
SSM75930
ENGINE MISFIRE
SSM75908
Malfunction Indicator Lamp
SSM75825
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75837
Low speed front end driveline clunk - V8
SSM75837ATT
Low speed front end driveline clunk - V8
SSM75824
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75800
Clicking noise from top of windshield while driving
SSM75800ATT
Clicking noise from top of windshield while driving
SSM75744
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SSM75712
Intermittent Engine Non Start After An Eco Stop Start Event
SSM75708
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75619
Seat mounted seat switches - Seats not moving
SSM75620
Seat mounted seat switches - Seats not moving
SSM75609
INGENIUM I6 3.0L Petrol - PCV Cover Valve â Poor Idle
SFCC_OCT2021_42
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Seat Power Height Adjustment Motor Inoperative
SSM755137
Front Radiator Grille Discolored
SSM75394
Oil Level Gauge (Dipstick) markings incorrect.
SSM75394ATT
Oil Level Gauge (Dipstick) markings incorrect.
NAS19.07.012
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
SFCC_MAY2021_46
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SSM75419
Electrically Deployable Tow Bar Will Not Move When Requested
SSM75414
Roof Rail Trim/Side Finisher Not Correctly Fitted Causing Poor Cosmetic Appearance
SSM75414ATT
Roof Rail Trim/Side Finisher Not Correctly Fitted Causing Poor Cosmetic Appearance
JLRTB02068NAS1
Malfunction Indicator Lamp (MIL) Illuminated on the Instrument Panel Cluster (IPC)
LTB00862NAS2
RESCINDED - Second Row Seating Center Arm Rest Operating Handle Adrift/Broken - RESCINDED
SSM75302
Air Conditioning (A/C) not blowing cool air into the cabin
SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC_NOV2020_38
The Check Engine MIL is illuminated.
SSM75037
Front and Rear Park aid & Park assist unavailable.
LTB00861NAS3
The roof molding(s) may be loose / adrift.
LTB00891NAS3
The roof opening panel rear glass seal may be loose / adrift.
LTB00913NAS2
After installation of a towing accessory brake control module, the unit fails to power up and illuminate the display.
LTB00923NAS2
The leading edge of the second row seat rail may cause discomfort to passengers if contacted with force while the seat is in its rearmost setting.
LTB00926NAS4
The tailgate may be incorrectly aligned and/or is contacting the D-pillar exterior trimpieces when closed.
SFCC_SEP2020_25
The Check Engine Lamp is illuminated.
SSM74968
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy
SSM74933
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element â Poor Performance
SSM74933ATT
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element â Poor Performance
SSM74942
A customer may report that the heated steering wheel does not heat up when selected.
SSM74892
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Customer reports of steering wheel mis-alignment.
SSM74811
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74786
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
LTB01296NAS3
Oil leak from underneath the vehicle.
LTB00797NAS3
When the tailgate is open, a small gap can be seen between the rear bumper cover and tailgate body aperture seal.
SFCC_FEB20_41
A customer may report that the SRS warning lamp is illuminated.
SSM74668
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning system is in operation and low temperature selected.
SSM74629
The customer may complain of an excessive delay for cold air to come out of the face vents on engine start up
SSM74591
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SSM74588
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74568
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
LTB01296NAS2
Oil leak from underneath the vehicle.
LTB01271NAS2
The transmission control switch will not select a gear or move out of park when the release button is operated. The customer may experience one of the following symptoms: ? The release button appears loose or has no resistance when operated. ? The release button appears to be binding or will not move when operated.
SFCC AUG19 Slide
A customer may report that the roof blind does not open smoothly or binds up / jams while operating.
SSM74501
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
SSM74501Attachme
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
SSM74491
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74483
Customer complains about a creak, rattle or squeak noise from under the vehicle - Transmission undertray noisy.
SSM74456
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.
LTB01296NAS1
Oil leak from underneath the vehicle.
LTB01261NAS3
The auto stop/start system does not function as expected.
SSM74419
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
LTB01091NAS5
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SSM74329
Air suspension compressor being replaced for an E Chamber failure.
SFCC-APRIL19-Sli
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74374
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
LTB00766NAS4
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SFCC-14MAR19-Sli
A customer may report that the SRS warning lamp is illuminated.
SSM74336
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
SSM74300
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
SSM73872
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74283
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SSM74303
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
SSM74232
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SSM74232Attachme
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SFCC-Slide39
Customers may report the removable recovery panel is loose incorrectly aligned.
SSM74284
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74279
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
LTB01076NAS3
A 'clonk' noise from underneath the vehicle may be evident when driving at low vehicle speed. The noise is most prominent while accelerating/decelerating and when turning the steering wheel, such as when performing a U-turn and applying the throttle.
SSM74264
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
SSM74161
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
LTB01091NAS4
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SSM74232A
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SFCC10JAN19Slide
There is a hesitation when accelerating from a stop or rolling stop The vehicle has a lag when pressing the gas then will jump and accelerate
LTB00780NAS7
A humming noise may be evident from the engine at idle.
SSM74176
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
SSM74161Attachme
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM74138
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars.
SSM74138Attachme
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars.
SSM74037
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
SSM74025
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SSM74004v2
Customer notices ?Park Brake needs Calibration? message on the instrument cluster. They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck C2006-71 - Left actuator ? Actuator Stuck C2007-72 ? Right Motor ? Actuator Stuck open C2008-72 - Left Motor ? Actuator Stuck open
SSM74043
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74004
Customer notices Park Brake needs Calibration? message on the instrument cluster. They may not be able to release the EPB for a short period of time following this message The following 4 DTC?s will be logged within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck C2006-71 - Left actuator ? Actuator Stuck C2007-72 ? Right Motor ? Actuator Stuck open C2008-72 - Left Motor ? Actuator Stuck open
SSM74086
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
LTB00857NAS7
On vehicles installed with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed driving forward/backward, the 'squeal' can be heard also during moderate brake pedal application at low speeds, until the vehicle comes to a stop. The 'squeal' noise may resonate at frequencies of around 7kHz and 8kHZ.
LTB00794NAS4
A chemical/plastic odor from the Heating Ventilation and Air Conditioning (HVAC) system may be evident.
LTB01003NAS3
Coolant may be evident leaking from one or both of the auxiliary radiators behind the front bumper.
SSM740391
RFA cannot communicate with SDD when programming as new
SSM74040
Issue: During a brake pad change it may become apparent that the brake pad pins have become corroded to the caliper housing.
SSM74039
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
SSM74047
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis.
LTB00898NAS2
The Transmission Control Switch (TCS) Park (P) button coating may fade or delaminate.
LTB00557NAS6
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
LTB00797NAS2
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
SFCC09AUG18REVLR
A customer may report the steering feels heavier than expected
SFCC_09AUG18_REV
A customer may report the steering feels heavier than expected
LTB00766NAS2
Damage/marking on the surface of the Instrument Cluster (IC) lens.
LTB00814NAS6
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
LTB01149NAS3
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
LTB01156NAS2
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
SSM73424
Issue: When using the approved diagnostic equipment to read Diagnostic Trouble Codes (DTC?s), there may be a presence of the following DTC stored within the Anti-Lock Braking System (ABS) module. U0001-82 High Speed CAN Communication Bus - Alive/sequence counter incorrect / not updated
SSM74001
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
SSM73995
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
SSM73995 (2)
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
SSM73915
Issue: JLR is investigating washer fluid leaking from the windshield washer reservoir.
SSM73916
Issue: JLR is investigating washer fluid leaking from the windshield washer reservoir.
SSM73943-1
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943-1 Attac
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1 Attac
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73972
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
LTB01149NAS2
Hood open' Warning Message Displayed On Instrument Cluster
SSM73965
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
SFCC Jul12 2018
A Customer may report the steering feels heavier then expected.
SSM73928
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73928 Attachm
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73949
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.
SSM73939
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM73943
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943 Attachm
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM71859
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM72456
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue.
SSM73927
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM70798
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
LTB00573NAS4
A 'thud' / 'thump' noise may be heard and felt from the front suspension during a heavy braking application at low vehicle speeds.
SSM73931
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM73548
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.
SSM73738
Issue: The customer may experience a Check Engine Light on the instrument cluster and DTC, P2002, stored in the PCM in isolation.
LTB01060NAS2
One or more power windows may be inoperative.
LTB00906NAS5
Judder from transfer case.
SSM69158
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up. The Audio/Video button on touch-screen home page may also be greyed out.
SSM72011
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72570
Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. In addition a clicking noise may be heard from the Rear Junction Box when the ignition is switched on.
SSM72738
Issue: The bonnet open warning light is on but the bonnet appears closed. This can cause the alarm to trigger or the vehicle to not lock.
SSM72774
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle.
SSM72852
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
SSM72861
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM72901
Issue: Oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump. Oil weeps through the aluminium of the casing in the base of the pocket around where the steel D clutch tube is embedded, refer to attached file.
SSM72929
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
SSM72995
Issue: Noise evident to the front of the vehicle at 10-40 MPH/16-64 KPH on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW Range Rover Sport ? LW100000 to LW152017, LW Range Rover Sport - LW300000 to LW399999, LW Range Rover Sport - LW500000 to LW599999, LW Range Rover Sport - LW600000 to LW687306, LR Discovery ? LR000001 to LR017639
SSM73780
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available. When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
SSM73875
Issue: A customer may report that the gear selector will not select a gear or move out of park when the release button is pressed and the selector operated with one or more of the following symptoms noted on a Range Rover Sport 2014-2016 MY only: Release button appears loose or no resistance when pressed, Release button appears to be binding or will not move when pressed.
SSM73799
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
LTB01086NAS3
The keyless entry system lock function may not operate or operates intermittently.
SSM72543
Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
SSM73849
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
SSM73845
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
LTB00857NAS6
On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
SSM73823
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
LTB00401NAS6
The steering wheel may exhibit a vibration / shimmy while driving.
SSM73792
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM73409
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
SSM73815
Issue: Customer reports that, intermittently, the vehicle will not crank.
LTB01086NAS2
The keyless entry system lock function may not operate or operates intermittently.
LTB01135NAS1
The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
LTB00766NAS1
Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
LTB00557NAS5
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. The sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel remains on a smooth surface.
SFCC_08MAR18_16
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
N118NAS3
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, Powertrain Control Module (PCM) software introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
SSM73629
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
LTB01156NAS1
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM).
SSM73150
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73150 Attachm
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73678
Issue: Unexpected noise from Head-Up Display (HUD)
N118NAS1
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, the latest Powertrain Control Module (PCM) software has introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
SGI18-05
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed. In addition, the latest Powertrain Control Module (PCM) software has introduced a concern relating to the ability to reset the service message indicator. The latest IC software will rectify these concerns.
SSM71942
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly. Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
SSM73628
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM73628 Attachm
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM73706
Issue: A customer may express a concern of a 'clonk' noise from underneath the vehicle when driving at low speed. The 'clonk' will be most prominent while accelerating/decelerating and when turning the steering wheel. The noise may be more noticeable when performing a U-turn and applying the throttle.
LTB01143NAS1
Squeak/Squeal Noise From Rear Brakes
SSM72903
Issue: Air-leak noise when brake pedal is pressed.
SSM72903 Attachm
Issue: Air-leak noise when brake pedal is pressed.
SSM73699
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
SA17TE-10
RE: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM73688
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
LTB01109NAS1
The Terrain Response® system may not operate as expected when in 'Auto' mode by not automatically selecting the correct driving mode. As the driving mode changes, the transmission may downshift, the engine Revolutions Per Minute (RPM) may also increase, and/or the 'Auto Stop/Start OFF' warning indicator may illuminate on the Instrument Cluster (IC).
SSM73635_11_30_2
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
SSM73643
Issue: It is possible that if care is not taken when removing the spare wheel that the air supply unit (compressor) can be damaged.
SA17TE-07 ISSUE
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635
LTB00693NAS3
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15°C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
SSM72050
Issue: Following replacement of front Air Struts Dealers / Customer may report a noise or a vehicle lean error state. On investigation the front Air Spring is found to be misaligned and damaged.
SSM73635_11_23_2
Unable to activate telematics at PDI
SSM73641
Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded. This is only a temporary position and will be included in a future update to the publications on TOPIx.
LTB00510NAS2
The Auto Stop/Start system may be inoperative.
LTB00814NAS4
The underhood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
LTB01093NAS2
Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
SSM73521
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
LTB01093NAS1
Tailgate. Cosmetic microcracking.
LTB00816NAS2
Multifunction electronic modules.
LTB01090NAS1
Steering column multifunction switch.
LTB00584NAS5
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored
LTB00631NAS5
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
LTB00968NAS3
Situation: The fuel tank may be difficult to fill.
LTB00746NAS7
Situation: A creak noise from the front seat may be evident.
LTB01086NAS1
Situation: The keyless entry system lock function may not operate or operates intermittently.
SFCC-14SEP17
Presentation from Dealer Shop Foreman Conference Call
SSM73553
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
LTB01091NAS1
Situation: A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
LTB00793NAS5
Situation: The air suspension may not raise/lower with a warning message displayed on the Instrument Cluster (IC). Upon further investigation, Diagnostic Trouble Code (DTC) C1A13-64 may be stored.
LTB00857NAS5
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
LTB00793NAS4
Situation: The air suspension may not raise/lower with a warning message displayed on the Instrument Cluster (IC). Upon further investigation, Diagnostic Trouble Code (DTC) C1A13-54 may be stored.
SSM73437
Issue: Vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
SSM73342
Issue: A customer may report that there is a noticeable temperature difference between the left hand and right hand Heating Ventilation Air Conditioning (HVAC) vents when the temperatures selected on the front integrated control panel are set to the same value. During diagnosis using Pathfinder it may be evident that there are no Diagnostic Trouble Codes (DTCs) stored in the (HVAC) module.
SSM73421
Issue: Land Rover has received reports where during diagnosis of the surround camera system the Diagnostic Trouble Code (DTC) B12BD-31 "Rear Camera - No Signal" and or U1A4B-49 "Control Module Processor B - Internal Failure" stored in the Image Processing Module B (IPMB). The DTC is a false flagging code that can lead to incorrect diagnosis of any camera related issue reported by the customer.
LTB00776NAS4
SITUATION: The air conditioning system may not cool properly.
SSM73443
Issue: The Touch Screen (TS) also referred to as the Front Control Display Interface Module (FCDIM) or the High Line Display Front (HLDF) may be wrongly replaced when troubleshooting, if issues are incorrectly attributed to it.
SSM72441
Issue: A customer may report that the air suspension warning message is displayed intermittently on the Instrument Cluster. Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM)
SSM73441
Issue: A customer may report that the air suspension warning message is displayed intermittently on the Instrument Cluster. Following diagnosis using Pathfinder the diagnostic trouble Code (DTC) U3000-04 ?Control module System Internal Failure? is stored in the Chassis Control Module (CHCM).
SGI17-30
DESCRIPTION OF ISSUE: An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which will not display the 'Service Required' message on the Instrument Cluster, when starting the engine by depressing the brake pedal and pressing the engine START/STOP button, if/when a vehicle has reached its service interval. The message will display when switching the ignition only 'ON' (engine OFF) by pressing the engine START/STOP button and NOT depressing the brake pedal.
LTB01060NAS1
SITUATION: One or more power windows may be inoperative.
LTB00610NAS3
SITUATION: A wind noise at high vehicle speeds (110mph/176Km/h or above) may be evident from the roof opening panel area.
LTB00746NAS6
SITUATION: A creak noise from the front seat may be evident.
SSM73127
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on LTB00482v7 & LTB00669v2
SSM73418
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
Q442 UPS9114-1BN
SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A SMALL NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED, LEADING TO AN INTERMITTENT CONNECTION. THIS MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE INSPECTION PROCEDURE DETAILED IN THIS TECHNICAL BULLETIN.
SSM 72106
IS S U E RANGE ROVER / SPORT (L405/L494) CUSTOMERS MAY REPORT THAT EITHER FRONT OR REAR SIDE WINDOWS ARE NOT EITHER CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE
LTB00780NAS6
SITUATION: A humming noise may be evident from the engine at idle.
LTB00968NAS2
SITUATION: The fuel tank may be difficult to fill.
Q634NAS2
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
SGI16-53.2
DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of Land Rover vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
Q590NAS3
SITUATION: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may experience an amber or red warning symbol and associated text in the Instrument Cluster. ? Amber symbol - no change to vehicle or suspension performance, but suspension unable to lower on demand; warning message 'Suspension fault' displayed. ? Red symbol - vehicle height is above nominal standard ride height and unable to lower on demand; warning message 'Do not exceed 30 MPH' displayed.
SGI16-33.2
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle Range which may experience an amber or red warning symbol and associated text in the Instrument Cluster.- Amber symbol - no change to vehicle or suspension performance but suspension unable to lower on demand with warning message 'Suspension fault' displayed. - Red symbol - vehicle height is above nominal standard ride height and unable to lower on demand with warning message 'Do not exceed 30 MPH' displayed.
LTB00401NAS5
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
LTB00850NAS2
SITUATION: When selecting reverse (R) during certain situations when an AUTO Stop/Start action is occurring, the engine may not re-start and the ignition will turn off.
LTB00860NAS2
SITUATION: The Park Assist system may exhibit intermittent operation. During a semi-automated park assist manoeuver, the system may be cancelled half way through due to an object being detected within 30 cm of the side of the vehicle. The system will then output a continuous tone and the message 'Park Assist Cancelled' will be displayed on the Instrument Cluster.
LTB00776NAS3
SITUATION: The air conditioning system may not cool properly.
LTB00857NAS4
Situation: On vehicles fitted with the High Performance Brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
N024NAS1
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, a general warning/information message (red or amber) for the air suspension system. This could occur in normal driving when the air suspension system attempts to vent air or when the vehicle attempts to lower itself, either by the driver demand or automatic access.
SGI17-17
DESCRIPTION OF ISSUE: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, a general warning/information message (red or amber) for the air suspension system will display. This could occur in normal driving when the air suspension system attempts to vent air or when the vehicle attempts to lower itself, either by the driver demand or automatic access.
SSM72838
ISSUE DURING THE SOFTWARE UPDATE AND CONFIGURATION OF THE INFORMATION MASTER CONTROLLER(IMC) AND/OR INFORMATION SLAVE CONTROLLER (ISC, FOR REAR SEAT ENTERTAINMENT ) THE SYSTEM MAY EXHIBIT THE FOLLOWING CONDITIONS DUE TO INCOMPLETE VARIANT CONFIGURATION LEARN PROCEDURE DURING THE SOFTWARE UPDATE.
SSM73302
SIM CARD DOES NOT LATCH IN SIM SLOT OR CANNOT BE READ
SSM73296
DOOR HANDLES ARE BEING RETURNED INCOMPLETE OR DISMANTLED
SSM67377
VISUAL EXTERNAL APPEARANCE OF FRONT SUSPENSION BODY MOUNT
LTB01003NAS2
Coolant may be leaking from one or both of the auxiliary radiators
SSM73158
Customer may receive call from their own phone number
SSM73175
Information button on steering column does not operate odometer menu
LTB00604NAS7
Knock noise from front air springs
LTB00811NAS2
Touch screen may intermittently display a blank screen
LTB01005NAS2
Luggage compartment loadspace cover handle may may be broken
LTB00904NAS2
Situation: The fuel gauge may not provide a stable, accurate indication of the amount of fuel in the fuel tank (gauge displaying less fuel than what is actually in the fuel tank [gauge reading ¾ when the fuel tank is full]).
SSM73108
Issue: Some of the Body Control Module (BCM) functions are not available within 'Service' tab on PATHFINDER. For example Transportation Mode Enable. Or Deployable Side Steps Add/Remove function fails after SSM73100 (PATHFINDER fails to add Deployable Side Steps or displays an error when updating module software) has been referred to.
SSM73101
Issue: CHCM (Chassis Control Module / Integrated Suspension Control Module) software being updated when not required.
LTB00906NAS4
Situation: On vehicles fitted with the twin speed transfer case, a judder may be felt from underneath the vehicle when steering at low vehicle speeds, such as turning left or right at an intersection.
LTB01023NAS1
ENGINE Misfires/mil illuminated with coolant temperature 75 C or lower
LTB00926NAS2
Situation: The tailgate may be incorrectly aligned and/or is contacting the 'D' pillar exterior trim pieces when closed.
LTB00980NAS1
Situation: A 'rattle' noise may be evident from underneath the vehicle in the area of the exhaust downpipe.
Q634NAS1
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of three (3) amps causes the battery to go flat within a few days.
SGI16-53
DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles listed in the Affected Vehicle where the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.
SSM72558
New Remote Function Actuator (RFA) cannot communicate with SDD when programming as new
SSM73027
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
LTB00861NAS2
SITUATION: THE ROOF MOULDING(S) MAY BE LOOSE / ADRIFT.
LTB00725NAS2
SITUATION: ON VEHICLES FITTED WITH THE STANDARD BRAKE SYSTEM (350MM DIAMETER REAR BRAKE DISCS) ONLY, A 'SQUEAL' NOISE MAY BE HEARD FROM THE REAR BRAKES DURING LIGHT BRAKING.
LTB00604NAS6
SITUATION: A 'KNOCK' SOUND FROM ONE OR BOTH FRONT AIR SPRINGS WHEN TRAVELING OVER SPEED BUMPS AT LOW SPEED MAY BE EVIDENT. UPON DIAGNOSIS, INCLUDING REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR.
LTB00968NAS1
SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL.
LTB00631NAS4
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
SSM72849
ISSUE ELECTRONIC TOLL TAGS MAY NOT BE READ CORRECTLY BY TOLL READERS ON VEHICLES WITH SOLAR ATTENUATING (IRR) GLASS. CAUSE. THIS MAY BE CAUSED BY NOT POSITIONING THE ELECTRONIC TOLL TAG PROPERLY IN THE INFRARED RADIATION REFLECTIVE (IRR) LAYER CUT OUT ON THE WINDSHIELD. .
SSM72947
ISSUE: CUSTOMERS MAY REPORT THAT THE CLIMATE CONTROLLED SEATING ON THEIR VEHICLE DOES NOT OPERATE PROPERLY
SSM72957
ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES (GAS STATION PUMP PREMATURE CUT OFF).
LTB00992NAS1
SITUATION: A VIBRATION-TYPE SOUND FROM ANY OF THE FRONT/REAR DOOR MID-RANGE AUDIO SPEAKERS MAY BE EVIDENT DURING AUDIO PLAYBACK.
Q590NAS2
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE AN AMBER OR RED WARNING SYMBOL AND ASSOCIATED TEXT IN THE INSTRUMENT CLUSTER. AMBER SYMBOL - NO CHANGE TO VEHICLE OR SUSPENSION PERFORMANCE, BUT SUSPENSION UNABLE TO LOWER ON DEMAND; WARNING MESSAGE 'SUSPENSION FAULT' DISPLAYED. RED SYMBOL - VEHICLE HEIGHT IS ABOVE NOMINAL STANDARD RIDE HEIGHT AND UNABLE TO LOWER ON DEMAND; WARNING MESSAGE 'DO NOT EXCEED 30 MPH' DISPLAYED.
LTB00793NAS3
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE CODE (DTC) C1A13-64 MAY BE STORED.
LTB00780NAS5
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
Q590NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE AN AMBER OR RED WARNING SYMBOL AND ASSOCIATED TEXT IN THE INSTRUMENT CLUSTER. AMBER SYMBOL - NO CHANGE TO VEHICLE OR SUSPENSION PERFORMANCE BUT SUSPENSION UNABLE TO LOWER ON DEMAND WITH WARNING MESSAGE 'SUSPENSION FAULT' DISPLAYED. RED SYMBOL - VEHICLE HEIGHT IS ABOVE NOMINAL STANDARD RIDE HEIGHT AND UNABLE TO LOWER ON DEMAND WITH WARNING MESSAGE 'DO NOT EXCEED 30 MPH' DISPLAYED.
SSM72918
ISSUE: A CUSTOMER MAY REPORT A SQUEAL FROM THE FRONT BRAKES DURING LOW SPEED BRAKING.
SSM72897
ISSUE: THERE ARE CONDITIONS WHERE CONTINUOUS NOISES CAN BE HEARD THROUGH THE FRONT SPEAKERS WHEN REAR WINDOWS ARE OPEN OR REAR CLIMATE FANS ARE ON A HIGH SETTING. ALSO, AN INTERMITTENT TAPPING/ RATTLE MAYBE HEARD.
SSM72877
ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY CONTROL MODULE (BCM). THE CCF LOADED INTO THE BCM CONTAINS FOUR CRITICAL MISMATCHES RELATED TO THE CCF ASSEMBLIES FOR DIFFERENT MODULES.
SSM72887
ISSUE: RANGE ROVER OR RANGE ROVER SPORT CUSTOMERS WITH 2ND ROW HI-LINE ARMRESTS FITTED, MAY REPORT THAT THE SILVER DISC'S WHICH ARE FITTED INTO THE BASE OF THE CUPHOLDERS HAVE BECOME DETACHED.
LTB00482NAS6
SITUATION: A CLATTERING / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE.
LTB00693NAS2
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY.
LTB00871NAS4
SITUATION: AFTER A SERVICE INTERVAL RESET, THE SERVICE INTERVAL INDICATOR (SII) MAY APPEAR ON THE INSTRUMENT CLUSTER (IC) FOR LESS THAN ONE SECOND WHEN NO SERVICE IS REQUIRED.
SSM71278
ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK.
SSM71118
ISSUE: FRONT TOWING EYE COVER IS LOOSE / INCORRECTLY FITTED
LTB00835v3
Click noise from starter motor at freezing temperatures.
LTB00970NAS1
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
LTB00540NAS5
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON.
SSM72822
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE 3RD ROW SEAT DOES NOT FULLY RETURN TO THE UPRIGHT POSITION WHEN REQUESTED. ON SELECTION OF THE BUTTON THE SEAT MAY STOP IN THE MID POSITION. ANY SUBSEQUENT BUTTON PRESSES WILL NOT OPERATE THE SEAT.
SSM 72313
ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES.(GAS STATION PUMP PREMATURE CUT OFF) CAUSE: THERE ARE A NUMBER OF POSSIBLE CAUSES FOR FUEL FILLING DIFFICULTIES. PLEASE REFER TO TOPIX WORKSHOP MANUAL SECTION '303-13: EVAPORATIVE EMISSIONS, DIAGNOSIS AND TESTING' IN THE FIRST INSTANCE FOR ADVICE ON SYSTEM CHECKS.
LTB00671NAS6
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM).
LTB00757NAS5
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP OR IMMEDIATELY AFTER AN AUTOMATIC ENGINE RESTART (WHEN INTELLIGENT STOP/START IS ACTIVE). THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE. DTC P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]).
LTB00920NAS2
SITUATION: THE LOWER GLOVEBOX MAY OPEN QUICKER THAN EXPECTED.
SSM72615
ISSUE: A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP START UNAVAILABLE.
LTB00746NAS4
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.
SSM72832
ISSUE: CUSTOMERS MAY REPORT THAT THERE IS A LACK OF AIR BEING EMITTED THROUGH THE VARIOUS AIR VENTS FROM THE HVAC UNIT WHEN SELECTED.
LTB00746NAS3
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT.
LTB00814NAS3
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A POOR FINISH.
SSM72769
ISSUE: THE CUSTOMER MAY OBSERVE THE SERVICE INDICATOR MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER WHEN THE MILEAGE OR TIME TO SERVICE IS BELOW THE 16,000 MILES (26,000 KM) OR 12 MONTH SERVICE INTERVAL.
SSM72803
ISSUE: CUSTOMERS MAY REPORT THAT THE SURFACE OF THE P BUTTON ON THE L494 RANGE ROVER SPORT - GSM IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH (SEE ATTACHED FILE FOR AN EXAMPLE)
LTB00731NAS3
SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'.
Q514NAS3
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
LTB00814NAS2
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A POOR FINISH.
LTB00891NAS2
SITUATION: THE ROOF OPENING PANEL REAR GLASS SEAL MAY BE LOOSE / ADRIFT.
LTB00906NAS3
SITUATION: ON VEHICLES FITTED WITH THE TWIN SPEED TRANSFER CASE, A JUDDER MAY BE FELT FROM UNDERNEATH THE VEHICLE WHEN STEERING AT LOW VEHICLE SPEEDS, SUCH AS TURNING LEFT OR RIGHT AT AN INTERSECTION.
LTB00989NAS1
SITUATION: THE RED INFILL PAINT ON THE TAILGATE 'SPORT' BADGE DELAMINATE.
LTB00604NAS5
SITUATION: A 'KNOCK' SOUND FROM ONE OR BOTH FRONT AIR SPRINGS WHEN TRAVELING OVER SPEED BUMPS AT LOW SPEED MAY BE EVIDENT. UPON DIAGNOSIS, INCLUDING REMOVAL OF THE AIR SPRING AND INVERTING IT FOR A PERIOD OF APPROXIMATELY ONE MINUTE, HYDRAULIC FLUID IS FOUND TO FLOW FROM THE AIR SUSPENSION PIPE 'VOSS' CONNECTOR.
LTB00780NAS4
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00904NAS1
SITUATION: THE FUEL GAUGE MAY NOT PROVIDE A STABLE, ACCURATE INDICATION OF THE AMOUNT OF FUEL IN THE FUEL TANK (GAUGE DISPLAYING LESS FUEL THAN WHAT IS ACTUALLY IN THE FUEL TANK [GAUGE READING ¾ WHEN THE FUEL TANK IS FULL]).
LTB00510NAS1
AUTO START/STOP MAY BE INOPERATIVE
SSM72712
SQUEAL NOISE FROM FRONT BRAKES
SSM72765
EPBCM SIGNAL COMPARE FAILURE
LTB00923NAS1
SITUATION: THE LEADING EDGE OF THE SECOND ROW SEAT RAIL MAY CAUSE DISCOMFORT TO PASSENGERS IF CONTACTED WITH FORCE WHILE THE SEAT IS IN ITS REARMOST SETTING.
LTB00584NAS4
SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT EXHAUSTIVE) OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02 'SWITCH PACK, GENERAL SIGNAL FAILURE' IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13 'REMOTE CONTROL SWITCH CIRCUIT OPEN' IS STORED IN THE TOUCH SCREEN MEMORY TRANSMISSION PADDLE SWITCHES INOPERATIVE OR INTERMITTENT FUNCTIONALITY CRUISE CONTROL INOPERATIVE
LTB00774NAS2
SITUATION: THE HEATED STEERING WHEEL (HSW) MAY OPERATE WHEN NOT REQUESTED.
LTB00917NAS1
SITUATION: ON VEHICLES FITTED WITH A CONVENTIONAL DISPLAY INSTRUMENT CLUSTER ONLY, A SET OF BLUE ROAD WHEELS MAY APPEAR IN THE INSTRUMENT CLUSTER MESSAGE CENTER WHEN THE TERRAIN RESPONSE SWITCHPACK IS SET TO AUTO MODE. THE WHEEL POSITION SHOWN IN THE MESSAGE CENTER MAY APPEAR TO REMAIN IN A CONSTANT POSITION THAT DOES NOT MATCH THE POSITION OF THE ROAD WHEEL. THE MESSAGE CENTER DISPLAY WILL RETURN TO NORMAL WHEN THE VEHICLE IS STATIONARY.
SSM72737
ISSUE: L405 RANGE ROVER AND L494 RANGE ROVER SPORT SPORT CUSTOMERS MAY REPORT A CONCERN WITH THE LUMBAR / MASSAGE FUNCTION, IN PARTICULAR AIR LEAKS FROM THE LUMBAR / MASSAGE FUNCTION
LTB00793NAS2
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE CODE (DTC) C1A13-64 MAY BE STORED.
LTB00918NAS1
SITUATION: THE DRIVER'S WINDSHIELD WIPER BLADE MAY SMEAR THE WINDSHIELD GLASS.
Q514NAS2
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SGI15-40 (ISSUE
DESCRIPTION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
SSM72731
ISSUE: THE CUSTOMER MAY COMPLAIN OF FUEL FILLING DIFFICULTIES (GAS STATION PUMP PREMATURE CUT OFF).
LTB00780NAS3
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
LTB00915NAS2
SITUATION: WATER INGRESS THROUGH THE TAILGATE MAY BE EVIDENT AND/OR THE TAILGATE APERTURE SEAL MAY BE DEFORMED IN THE AREA OF THE TAILGATE HARNESS RUBBER SLEEVE.
SSM71883
CONTAMINATION BETWEEN ABS WHEEL SPEED SENSOR AND WHEEL BEARING TONE WHEEL COULD LEAD TO DTC'S
SSM72675
KEY FOB MATERIAL PEELING FROM REMOTE
LTB00835NAS2
CLICK NOISE FROM STARTER MOTOR AT FREEZING TEMPERATURES
SSM72080
DIFFERENTIAL PINION OIL SEAL LEAKS
SGI16-11
DURING EXTREMELY COLD WEATHER (BELOW 5°F / -15°C) DIESEL ENGINES CAN EXPERIENCE DIFFICULTIES WITH STARTING DUE TO FUEL STARVATION.
SSM72627
DIESEL MAY BE DIFFICULT TO START IN EXTREMELY COLD WEATHER
LTB00573NAS3
A "THUD" / "THUMP" MAY BE HEARD AND FELT FROM THE FRONT SUSPENSION DURING HEAVY BRAKING
LTB00891NAS1
THE ROOF OPENING PANEL REAR GLASS SEAL MAY BE LOOSE
Q560NAS1
HEADLAMP WASHERS JETS MAY BECOME LOOSE
LTB00862NAS1
SITUATION: THE SECOND ROW SEATING CENTER ARM REST OPERATING HANDLE MAY BE ADRIFT OR BROKEN. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.
SSM72610
ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE RESTARTS IN XXX MILES/KM, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTRE AND DTCS P20E8-84/85 AND P2BAE/P2BAF STORED IN THE PCM (POWERTRAIN CONTROL MODULE). NOTE: IF OTHER CODES ARE STORED IN THE PCM THEY MUST BE INVESTIGATED AND RESOLVED BEFORE FOLLOWING THE ADVICE DETAILED IN THIS SSM. CAUSE: THE SYSTEM HAS DETECTED A PRESSURE DEVIATION IN THE DEF (DIESEL EXHAUST FLUID) INJECTION SYSTEM.
LTB00596NAS3
SITUATION: THE AUDIO SYSTEM MAY BE INOPERATIVE AND/OR THE CARPET IN THE FRONT AND/OR REAR FOOTWELL APPEARS TO BE DAMP. ONE OR MORE OF THE FOLLOWING SYMPTOMS MAY ALSO BE EVIDENT: NO AUDIO SOUND SPEAKER INTERFERENCE TOUCH SCREEN INOPERATIVE OR 'FREEZING' CAUSE: THIS MAY BE CAUSED BY THE CLIMATE CONTROL SYSTEM DRAIN TUBE BEING INCORRECTLY LOCATED IN FOOTWELL CAUSING WATER CONTAMINATION TO THE CARPETS AND POSSIBLE WATER INGRESS INTO THE AUDIO AMPLIFIER MODULE.
LTB00860NAS1
SITUATION: THE PARK ASSIST SYSTEM MAY EXHIBIT INTERMITTENT OPERATION. DURING A SEMI-AUTOMATED PARK ASSIST MANOEUVER, THE SYSTEM MAY BE CANCELLED HALF WAY THROUGH DUE TO AN OBJECT BEING DETECTED WITHIN 30 CM OF THE SIDE OF THE VEHICLE. THE SYSTEM WILL THEN OUTPUT A CONTINUOUS TONE AND THE MESSAGE 'PARK ASSIST CANCELLED' WILL BE DISPLAYED ON THE INSTRUMENT CLUSTER. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR.
LTB00880NAS1
SITUATION: A 'CREAK' OR MECHANICAL INTERFERENCE NOISE MAY BE EVIDENT WHEN LOWERING/RAISING A DOOR WINDOW(S). CAUSE: THIS MAY BE CAUSED BY CONTAMINATION FROM AGGREGATE-TYPE DUST AND ROAD FILM.
LTB00883NAS2
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM) CAUSE: THIS MAY BE CAUSED BY A PCM SOFTWARE ISSUE (CPU RESPONSE TIME ERROR DURING VEHICLE SHUTDOWN PROCEDURE).
SSM72575
ISSUE: A CUSTOMER MAY REPORT THAT THE GLOBAL POSITIONING SYSTEM (GPS) ICON HAS A STRIKE THROUGH LINE ACROSS IT, WHEN NAVIGATION IS SELECTED. IN ADDITION THE CURRENT VEHICLE LOCATION INDICATOR WILL NOT LOCK ONTO THE CORRECT LOCATION ON THE MAP. CAUSE: SOFTWARE ERROR.
SSM72540
ISSUE: RANGE ROVER (L405) AND RANGE ROVER SPORT (L494), CUSTOMERS MAY REPORT THAT THE 2ND ROW DROP AND FIXED GLASS APPEARS REDDISH IN COLOUR WHEN COMPARED TO THE 1ST & 3RD ROW GLASS. THE ISSUE CAN ONLY BE SEEN IN CERTAIN DIRECT LIGHTING CONDITIONS. SEE ATTACHED PHOTOS FOR EXAMPLES. CAUSE: THE PIGMENT IN THE LAMINATE OF THE GLASS IS VISIBLE.
SSM72568
MIL WITH DIESEL EXHAUST FLUID (DEF) WARNING DISPLAYED
LTB00710NAS3
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM72550
ISSUE: A CUSTOMER MAY REPORT THAT DURING CERTAIN DRIVING MANOEUVRES THERE IS A GROAN NOISE FROM THE SUSPENSION THAT LASTS APPROXIMATELY 1 SECOND. THE MAIN DRIVING MANOEUVRES ASSOCIATED WITH THIS ARE: 1. STEERING RIGHT AND THEN HITTING A BUMP/RIDGE IN THE ROAD VERY SOON AFTER. 2. STEERING TO THE RIGHT AND THEN SHARPLY STEERING TO THE LEFT. CAUSE: THIS IS CAUSED BY THE FLUID MOVING WITHIN THE DYNAMIC RESPONSE VALVE BLOCK COMBINED WITH RAPID SYSTEM PRESSURE CHANGES.
SSM72572
ISSUE: WHEN USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) TO PROGRAM A NEW REMOTE FUNCTION ACTUATOR - RFA (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) ON EITHER A RANGE ROVER (ALL NEW) - L405 OR RANGE ROVER SPORT - L494 14 TO 15 MY THAT HAS A HARDWARE PART NUMBER PREFIX OF 'FK72', SDD WILL RESOLVE THE INCORRECT SOFTWARE AND THE SOFTWARE DOWNLOAD WILL FAIL. CAUSE: SOME FILES USED BY SDD TO RESOLVE THE REQUIRED SOFTWARE HAVE BEEN INCORRECTLY CHANGED. THIS MEANS SDD SELECTS THE INCORRECT SOFTWARE PARTS FOR FK72 PART RFA.
LTB00584NAS3
SITUATION: THE STEERING WHEEL LEFT-HAND AUDIO CONTROL SWITCH (VOLUME, SEEK, OK/MENU, MODE, PHONE, AND VOICE) MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02, 'SWITCH PACK, GENERAL SIGNAL FAILURE', IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13, 'REMOTE CONTROL SWITCH CIRCUIT OPEN', IS STORED IN THE TOUCH SCREEN MEMORY CAUSE: THIS MAY BE CAUSED BY POOR ELECTRICAL CONNECTION CONTINUITY.
LTB00794NAS2
SITUATION: A CHEMICAL/PLASTIC ODOR FROM THE CLIMATE CONTROL SYSTEM MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY PARAMETERS WITHIN THE CLIMATE CONTROL SYSTEM NOT OPERATING EFFICIENTLY.
LTB00871NAS2
SITUATION: AFTER A SERVICE INTERVAL RESET, THE SERVICE INTERVAL INDICATOR (SII) MAY APPEAR ON THE INSTRUMENT CLUSTER (IC) FOR LESS THAN ONE SECOND WHEN NO SERVICE IS REQUIRED. CAUSE: THIS MAY BE CAUSED BY A DISCREPANCY BETWEEN THE VALUES IN THE POWERTRAIN CONTROL MODULE (PCM) AND THE IC FOR NEXT SERVICE INITIALIZATION.
SSM72088
ISSUE SQUEAK NOISE WHEN BRAKE PEDAL IS OPERATED. CAUSE BRAKE LIGHT SWITCH / BRAKE PEDAL SHIM INTERACTION. NOTE: NOT ALL VEHICLES WILL BE FITTED WITH BRAKE PEDAL SHIM.
SSM72487
Range Rover vehicles TPMS valve performance - A number of instances have been reported where a loss of pressure in tyres has been observed with associated Tyre Pressure Monitoring System (TKPMS) warning messages. Customers and retailers have been unable to re-
LTB00876NAS1
SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA).
LTB00780NAS2
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE ACCESSORY DRIVE BELT IDLER PULLEY BEARING.
LTB-00871-NAS-1
Situation: After a Service Interval Reset, the Service Interval Indicator (SII) may appear on the Instrument Cluster (IC) for less than one second when no service is required. Cause: This may be caused by a discrepancy between the values in the Powertrain Control Module (PCM) and the IC for next service initialization.
LTB00875NAS1
SITUATION: THE CLIMATE CONTROL BLOWER MOTOR MAY INTERMITTENTLY CUT OUT WHEN SET TO MAXIMUM. CAUSE: THIS MAY BE CAUSED DUE TO THE POTENTIAL FOR THE BLOWER MOTOR TO HIT THE UPPER LIMIT FOR CURRENT AND CUT OUT WHEN THE CLIMATE CONTROL IS ON MAXIMUM OR IF THE BLOWER MOTOR IS MANUALLY PUT TO MAXIMUM. THE ISSUE IS INTERMITTENT BECAUSE IT IS HIGHLY DEPENDENT ON THE STATE OF CHARGE OF THE BATTERY AND THE INPUTS TO THE SYSTEM. BLOWER MOTOR OPERATION CAN BE RESET BY EITHER CYCLING THE IGNITION OFF/ON OR BY CYCLING THE CLIMATE CONTROL OFF/ON MANUALLY.
SSM72381
ISSUE: LAND ROVER HAVE BEEN RECEIVING A NUMBER OF REPORTS DETAILING AN EXTERNAL OIL LEAK FROM THE SECONDARY TURBOCHARGER ON VEHICLES EQUIPPED WITH THE 3.0 TDV6 ENGINE LEADING TO TURBOCHARGER REPLACEMENTS. CAUSE: ENGINE LEAKING OIL FROM VARIOUS OTHER AREAS.
Q514NAS1
SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-40
DESCRIPTION TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IS REQUIRED ON THE MODELS, MODEL YEARS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE.
LTB00757NAS4
Technical Bulletin: Loss Of Drive or flashing gear selector LED Inndicator and/or Related Intelligent Stop/Start Issues
LTB00850NAS1
Technical Bulletin: Engine May Not Re-start when selecting reverse During ECO STOP/START Event 2015 Onwards
LTB00857NAS1
SITUATION: ON VEHICLES FITTED WITH THE HIGH PERFORMANCE BRAKE SYSTEM (380MM DIAMETER FRONT BRAKE DISC), A 'SQUEAL' NOISE MAY BE HEARD FROM THE FRONT BRAKES DURING LOW-SPEED, LIGHT-TO-MODERATE BRAKE PEDAL APPLICATION, UNTIL THE VEHICLE COMES TO A STOP. CAUSE: THIS MAY BE CAUSED BY FRONT BRAKE PAD RESONANCE.
SSM72509
ISSUE: CUSTOMERS MAY REPORT THE ENGINE MANAGEMENT LIGHT (MIL) IS ILLUMINATED WITH THE POSSIBILITY OF A NO ENGINE RESTARTS IN XXX MILES, DIESEL EXHAUST FLUID DOSING MALFUNCTION WARNING MESSAGE DISPLAYED WITHIN THE INSTRUMENT CLUSTER MESSAGE CENTER AND DTCS P208B-00/P2BAE-00/P2BAF-00 STORED IN THE PCM (POWERTRAIN CONTROL MODULE) CAUSE: AIR IN THE SYSTEM.
SSM72428
ISSUE: A CUSTOMER MAY REPORT THAT A SET OF BLUE ROAD WHEELS APPEAR IN THE MESSAGE CENTRE ON THE INSTRUMENT CLUSTER, WHEN THE TERRAIN RESPONSE CONTROL IS SET TO AUTO MODE. ON OCCASIONS THE WHEEL POSITION SHOWN IN THE MESSAGE CENTRE APPEARS TO REMAIN IN A CONSTANT POSITION THAT DOES NOT MATCH THE ROAD WHEEL POSITION. THE DISPLAY WILL RETURN TO NORMAL WHEN THE VEHICLE IS STATIONARY. PLEASE VIEW THE ATTACHMENT THAT SHOWS THE MESSAGE CENTRE DISPLAY. CAUSE: SOFTWARE CALCULATION. LOW LINE INSTRUMENT CLUSTER AFFECTED ONLY.
SSM72408
ISSUE: POST A SERVICE INTERVAL RESET, ON KEY THROUGH STARTS ONLY, THE SERVICE REQUIRED MESSAGE WILL APPEAR ON THE INSTRUMENT CLUSTER FOR <1 SECOND (WHEN NO SERVICE IS REQUIRED). NO CUSTOMER SYMPTOMS UNTIL A SERVICE RESET HAS BEEN PERFORMED. WHEN AN ACTUAL SERVICE IS REQUIRED THE MESSAGE WILL APPEAR FOR 4 SECONDS AS DESIGN INTENT. CAUSE: DISTANCE TO NEXT SERVICE INITIALISATION VALUE MANAGEMENT BETWEEN ECM AND INSTRUMENT CLUSTER (FIRST 900MS).
SSM72472
ISSUE: A NUMBER OF REPORTS HAVE BEEN RECIEVED WHERE DEALERS OR PORTS HAVE REPORTED THAT EITHER THE FRONT / REAR OR BOTH TOWING EYE COVERS ARE INCORRECT SPECIFICATION CAUSE: CURRENTLY UNDER INVESTIGATION AND ENGINEERING
Q508NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLES RANGE WHERE THE TOUCH SCREEN MAY GO 'BLACK' FOR 10 SECONDS FOLLOWED BY DISPLAYING THE 'LAND ROVER' LOGO BEFORE RETURNING TO NORMAL DISPLAY OPERATION. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-36
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015-2016 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE THE TOUCH SCREEN MAY GO 'BLACK' FOR 10 SECONDS FOLLOWED BY DISPLAYING THE 'LAND ROVER' LOGO BEFORE RETURNING TO NORMAL DISPLAY OPERATION.
LTB00780NAS1
SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING.
LTB00835NAS1
SITUATION: AT TEMPERATURES OF 32°F (0°C ) OR BELOW, THERE MAY BE ONLY A 'CLICK' NOISE HEARD WHEN TRYING TO START THE ENGINE AND THE ENGINE WILL NOT START. CAUSE: THIS MAY BE CAUSED BY ICE ON THE SOLENOID CONTACTS.
LTB00816NAS1
SITUATION: AFTER REMOVING A VEHICLE FROM TRANSIT MODE AS PART OF THE PRE-DELIVERY INSPECTION (PDI), CENTRAL DOOR LOCKING (CDL) ISSUES WITH ONE OR MORE DOORS (BUT NOT THE TAILGATE[S]) MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY AN INCORRECT DOOR MODULE CONFIGURATION DURING THE VEHICLE MANUFACTURE.
LTB00671NAS5
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE C ODE (DTC ), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT.
SSM72445
ISSUE: A CUSTOMER MAY REPORT A CONTINUOUS SQUEAL NOISE FROM THE REAR HIGH PERFORMANCE BRAKES. CAUSE: A LACK OF GREASING DURING PAD REPLACEMENT OR BRAKE USAGE CHARACTERISTIC.
LTB00746NAS2
SITUATION: A 'CREAK' NOISE FROM THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY METAL-TO-METAL CONTACT BETWEEN THE SEAT SUSPENSION MAT HOOKS AND THE SEAT FRAME AND MAY BE VERIFIED BY VISUAL INSPECTION OF SEAT SUPPORT MAT LOCATION HOLE WEAR.
LTB00814NAS1
SITUATION: THE UNDERHOOD LOWER NOISE VIBRATION HARSHNESS (NVH) PAD(S) MAY SHOW SIGNS OF RIPPING, TEARING, AND/OR HAS A POOR FINISH. CAUSE: THIS MAY BE CAUSED BY ICE BUILD UP BETWEEN THE FOAM SURFACES AND THE HOOD CAUSING PENETRATION INTO THE FOAM.
LTB00829NAS1
SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING. CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS.
LTB00655NAS2
SITUATION: A PROCEDURE HAS BEEN DEVELOPED FOR THE INSTALLATION OF A-PILLAR EXTERIOR TRIM. CAUSE: REPLACEMENT OF THE A-PILLAR EXTERIOR TRIM.
LTB00871NAS1
Unable to reset the service internal indicator.
LTB00757NAS3
SITUATION: AFTER AN ECO STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL.
LTB00552NAS2
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
LTB00793NAS1
SITUATION: THE AIR SUSPENSION SYSTEM MAY NOT RAISE/LOWER WITH A WARNING DISPLAYED ON THE INSTRUMENT CLUSTER AND DIAGNOSTIC TROUBLE C ODES (DTC ) C 1A13-64, C 1A36-01, AND/OR C 1A24-67 MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY THE EXHAUST VALVE WITHIN THE AIR SUSPENSION SYSTEM COMPRESSOR 'STICKING' DUE TO MANUFACTURING ISSUES.
LTB00797NAS1
SITUATION: A SMALL GAP MAY BE SEEN BETWEEN THE REAR BUMPER AND THE TAILGATE BODY APERTURE SEAL WHEN THE TAILGATE IS OPEN. CAUSE: THIS MAY BE CAUSED BY THE VEHICLE BODY NOT BEING TO THE ORIGINAL DESIGN SPECIFICATION.
LTB00821NAS1
SITUATION: WHEN IN SPORT (S) MODE, THE TRANSMISSION MAY CHANGE GEARS ONLY MANUALLY (VIA STEERING WHEEL MOUNTED SHIFT PADDLES OR THE GEAR SELECTOR [RANGE ROVER SPORT ONLY]) AND DOES NOT REVERT BACK TO AUTO MODE. CAUSE: THIS MAY BE CAUSED BY AN INCORRECT CALIBRATION CAUSING THE VEHICLE TO ENTER MANUAL ONLY MODE WHEN THE 'PROGRESS CONTROL SYSTEM' SELECTS A MODE OF OPERATION.
Q470NAS2
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538), RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE BLINDSPOT MONITORING CONTROL MODULE (BMCM) MAY EXPERIENCE WATER INGRESS. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN
SSM72405
ISSUE: A CUSTOMER MAY REPORT THAT THE SURFACE OF THE P BUTTON ON THE GEAR SHIFT LEVER IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH. PLEASE VIEW ATTACHMENT THAT SHOWS THE CONDITION. CAUSE: PAINT SURFACE FINISH PROCESS
LTB00542NAS2
SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES.
SGI15-29
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM72391
NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER.
SSM72387
ISSUE: RESIDUE BEING LEFT ON STEERING WHEEL WHEN TRANSPORTATION STEERING WHEEL COVER IS REMOVED. CAUSE: UNDER INVESTIGATION
SSM71870
ISSUE LAND ROVER ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) AND ASSOCIATED COMPONENTS REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS "NO FAULT FOUND". CAUSE CURRENTLY UNDER ANALYSIS.
SSM72371
ISSUE: FROM INSPECTING MARKET RETURNED PARTS IT HAS BECOME APPARENT THAT MULTIPLE DYNAMIC RESPONSE ROLL BARS HAVE BEEN REPLACED DUE TO REPORTED FLUID LEAKS. UPON FURTHER INSPECTION NO FAULTS ARE FOUND WITH THE RETURNED ROLL BARS. CAUSE: IT IS BELIEVED THAT MANY OF THE LEAKS REPORTED COULD BE COMING FROM THE PIPING, SEALS, INTERFACE OR TIGHTNESS OF BLEED SCREW.
SSM43036
ISSUE 10MY ONWARDS RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4 / LR4 CUSTOMERS MAY REPORT HEARING WIND NOISE FROM THE UPPER WINDSCREEN AREA. CAUSE THERE IS A POTENTIAL THAT THE TOP WINDSCREEN SEAL HAS BECOME DISLODGED OVER TIME CAUSING A WINDNOISE
LTB00671NAS4
SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE ONLY, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE DIAGNOSTIC TROUBLE CODE (DTC), LISTED IN THE TABLE BELOW AND RELEVANT TO THE HEATED OXYGEN SENSORS (HO2S), MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY THERMAL SHOCK WHEN WATER CONTACTS THE HEATED SENSING ELEMENT.
Q453NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494; 3.0L SC V6 ONLY) AND RANGE ROVER (L405; 3.0L SC V6 ONLY) VEHICLES WHERE A FLASHING 'D' IS DISPLAYED IN THE TRANSMISSION CONTROL SWITCH (TCS) AFTER AN ECO STOP/START EVENT AND/OR A 'GEARBOX FAULT' MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER, THE VEHICLE HAS DEFAULTED TO LIMP HOME MODE, AND DIAGNOSTIC TROUBLE CODES (DTC) P2702-07 AND P07DD-07 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-20
DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494; 3.0L SC V6 ONLY) AND RANGE ROVER (L405; 3.0L SC V6 ONLY) VEHICLES WHERE A FLASHING 'D' IS DISPLAYED IN THE TRANSMISSION CONTROL SWITCH (TCS) AFTER AN ECO STOP/START EVENT AND/OR A 'GEARBOX FAULT' MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER, THE VEHICLE HAS DEFAULTED TO LIMP HOME MODE, AND DIAGNOSTIC TROUBLE CODES (DTC) P2702-07 AND P07DD-07 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM).
LTB00757NAS2
SITUATION: AFTER AN ECO STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL.
SSM72284
ISSUE A CUSTOMER MAY EXPERIENCE THEIR TOUCH SCREEN RESETTING / GOING "BLACK/BLANK" DURING THEIR IGNITION CYCLE AND THEN RESTARTING AS IF THE IGNITION WAS CYCLED. THE LAND ROVER LOGO WILL APPEAR AND THE SYSTEM WILL FUNCTION NORMALLY AFTER THE RESET OCCURS. CAUSE TOUCH SCREEN SOFTWARE CONCERN.
TB-LTB00757NAS1
LAND ROVER: AFTER ECO STOP, SOFTWARE FOR TRANSMISSION IS CAUSING TRANSMISSION TO BE IN NEUTRAL, EVEN WHEN SWITCH WAS NOT MOVED, OR GEAR POSITION INDICATOR ON INSTRUMENT CLUSTER MESSAGE IS FLASHING D OR S AND WOULD HAVE NORMAL OPERATION ONCE ENGINE IS STOPPED AND RESTARTED. *PE UPDATED 9/25/15. *PE
SSM72359
ISSUE: WHEN ATTEMPTING TO COMPLETE THE MODULE PROGRAMMING OF THE KEYLESS VEHICLE MODULE (KVM) SDD LISTS "NO SOFTWARE UPDATE REQUIRED" IN THE STATUS OF THE SOFTWARE PART CONFIRMATION SCREEN. CAUSE: WHEN SDD IS USED TO UPDATE THE KVM FOR P068 AND THE KVM HAS A PREFIX OF FK72 THEN THE SOFTWARE REQUIRED TO UPDATE THE KVM IS NOT AVAILABLE TO COMPLETE P068 SUCCESSFULLY.
LTB00802NAS1
SITUATION: ON VEHICLES FITTED WITH A PARTIAL THIN FILM TRANSISTOR (TFT) / LCD INSTRUMENT CLUSTER ONLY, THE DRIVE-SIDE SELECTION OF THE AUTO HIGH BEAM (AHB) ASSIST IS GRAYED OUT ON THE INSTRUMENT CLUSTER AND CANNOT BE SELECTED FROM THE INSTRUMENT CLUSTER MENU. CAUSE: THIS MAY BE CAUSED BY AN ERROR DURING THE PROGRAMMING PROCESS IN MANUFACTURE.
LTB00811NAS1
SITUATION: THE TOUCH SCREEN MAY INTERMITTENTLY DISPLAY A BLANK SCREEN, FOLLOWED BY A RETURN TO NORMAL DISPLAY WITHIN THE IGNITION CYCLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR AND/OR CENTRAL PROCESSING UNIT (CPU) DATA OVERLOAD.
SSM72330
ISSUE: THE MESSAGE "RADAR SENSOR BLOCKED" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR "RADAR SENSOR BLOCKED" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE: "RADAR SENSOR BLOCKED" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMP POSTS, GUARD RAILS ETC., IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT.
SSM72323
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE WILL ONLY SELF-RECOVER AFTER AN IGNITION CYCLE. CAUSE: CURRENTLY UNDER ANALYSIS.
LTB00774NAS1
SITUATION: THE HEATED STEERING WHEEL (HSW) MAY OPERATE WHEN NOT REQUESTED. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE STEERING WHEEL HEATER CONTROL MODULE (SWH).
LTB00776NAS1
SITUATION: POOR AIR CONDITIONING PERFORMANCE WHEN THE ENGINE IS IDLING MAY BE EXPERIENCED. THE TECHNICIAN WILL EVALUATE IT AS FOLLOWS: THE AIR TEMPERATURE EMITTED FROM THE FACE VENT OUTLETS MAY CYCLE BETWEEN VERY COLD AND WARM EVERY 1-2 MINUTES. THE AIR TEMPERATURE EMITTED FROM THE FACE VENT OUTLETS MAY EXHIBIT AN INTERMITTENT FAULT, BLOWING WARM AIR CONSISTENTLY, THEN AFTER RESTARTING THE VEHICLE OR AFTER USING INCREASED ENGINE SPEED, WILL WORK NORMALLY AND BLOW COOL AIR. CAUSE: THIS MAY BE CAUSED BY THE COMPRESSOR NOT BEING TO THE CORRECT SPECIFICATION.
LTB00794NAS1
SITUATION: A CHEMICAL/PLASTIC ODOR FROM THE CLIMATE CONTROL SYSTEM MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY PARAMETERS WITHIN THE CLIMATE CONTROL SYSTEM NOT OPERATING EFFICIENTLY.
TB-LT-00774NAS1
LAND ROVER: DUE TO STEERING WHEEL HEATER CONTROL MODULE (SWH) SOFTWARE ERROR, THE STEERING WHEEL (HSW) OPERATES WHEN ITS NOT REQUESTED TO SO. MODEL 2013-15 RANGE ROVER SPORT, RANGE ROVER. *PE
SSM72030
ISSUE: A CUSTOMER MAY REPORT A NOISE WHEN TURNING THE STEERING WHEEL, WHICH IS CONFIRMED BY THE DEALER AS ORIGINATING FROM THE STEERING COLUMN. DISCOVERY 4/LR4 (L319) AND RANGE ROVER SPORT (L320) ONLY. 10 MODEL YEAR ONWARDS. CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING TO UNDERSTAND ANY SITUATIONS WHERE THE STEERING COLUMN IS THE CAUSE OF NOISE WHEN TURNING.
SSM72325
ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE MISSING MESSAGE MAY BE NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ. CAUSE: SOFTWARE CALCULATION
SSM 72338
ISSUE: AFTER PROGRAMMING THE PARK ASSIST MODULE, TECHNICIANS HAVE REPORTED THAT THE SYSTEM IS NO LONGER OPERATIONAL AND MAY STORE U2300-XX CENTRAL CONFIGURATION CODES. CAUSE: PARK ASSIST MODULE (PAM) SOFTWARE CONCERN.
SSM-72338
LAND ROVER: DUE TO SOFTWARE ISSUE WHEN SOME VEHICLES WERE PROGRAMMED FOR PARK ASSIST MODULE, THE SYSTEM FAILED AND WAS NOT OPERATIONAL. MODEL 2015 RANGE ROVER, SPORT. *PE
Q496NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE A 'LOW COOLANT' WARNING IS ILLUMINATED ON THE INSTRUMENT CLUSTER DUE TO COOLANT LEAKING THROUGH THE LOWER PART OF THE COOLANT EXPANSION TANK. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
Q470 NAS1
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538), RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE BLINDSPOT MONITORING CONTROL MODULE (BMCM) MAY EXPERIENCE WATER INGRESS. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI-15-15
LAND ROVER: DUE TO TORQUE SPECIFICATION BEING INCORRECTLY LISTED IN SERVICE INSTRUCTION, THE FRONT SUSPENSION LOWER CONTROL ARM TO KNUCKLE BOLT(S) HAS FAILED, IN CERTAIN VEHICLES. NO MODEL OR YEARS LISTED. *PE
SGI-15-16
LAND ROVER: SOME VEHICLES WILL EXPERIENCE WATER INTRUSION ON BLINDSPOT MONITORING CONTROL MODULE (BMCM). MODEL 2015 LR4, EVOQUE, SPORT, RANGE ROVER. *PE
SGI15-16
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015 MODEL YEAR LR4 (L319), RANGE ROVER EVOQUE (L538). RANGE ROVER SPORT (L494), AND RANGE ROVER (L405) VEHICLES WHERE THE BLINDSPOT MONITORING CONTROL MODULE (BMCM) MAY EXPERIENCE WATER INGRESS
TB-Q-470-NAS1
LAND ROVER: SOME VEHICLES ARE EXPERIENCING WATER INGRESS WHERE BLINDSPOT MONITORING CONTROL MODULE (BMCM) IS LOCATED. MODEL 2015 RANGE ROVER, SPORT, EVOQUE, LR4. *PE
SSM72290
ISSUE L405 RANGE ROVER AND L494 RANGE ROVER SPORT CUSTOMERS MAY REPORT A CREAK OR SQUEAK FROM EITHER OF THE FRONT OR REAR DOORS CAUSE POSSIBLE CAUSES COULD BE :- OBSTRUCTION WITHIN DOOR APERTURE OR DOOR LATCH INCORRECT DOOR STRIKER- ALIGNMENT/ADJUSTMENT DOOR FRAME SEAL COATING WORN/DAMAGED DOOR FRAME SEAL(S) WORN/DAMAGED DOOR APERTURE SEAL(S) PAINT WEAR
SSM72149
ISSUE: A NEW VCT SOLENOID HAS BEEN FITTED TO A 3.0L AJ126 OR 5.0L AJ133 ENGINE WHICH REQUIRES A LINK HARNESS IN ORDER TO BE INSTALLED ON VEHICLES BUILT WITH THE PRIOR PART. CAUSE: THE VCT SOLENOID DESIGN CHANGED, AND THE ELECTRICAL CONNECTOR ON THE VCT SOLENOID IS A DIFFERENT SIZE.
LTB00772NAS1
SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE AND 8HP45 TRANSMISSION ONLY, A 'GEARBOX FAULT' MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER AND THE TRANSMISSION DEFAULTS TO FIXED GEAR 'LIMP-HOME' MODE. DIAGNOSTIC TROUBLE CODE (DTC) P07DC-07, P07DD-07, AND/OR P2702-07 MAY BE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR CAUSING EITHER A 'STUCK IN FIRST GEAR' CONDITION OR A FAILURE TO DISENGAGE C CLUTCH PRESSURE, RESULTING IN CLUTCH SLIP AND ANY OF THE LISTED DTCS BEING STORED.
SSM60677
ISSUE: IF THE DRIVER'S DOOR IS CLOSED AT THE EXACT TIME AS THE TRANSIT RELAY CUTS POWER TO THE CAR AND THE DOOR IS 'SOFT CLOSING', THE SOFT CLOSE LEVER IN THE DOOR LATCH MAY BLOCK THE RELEASE OF THE LATCH CLAW FROM THE DOOR STRIKER AND THUS PREVENT THE DOOR FROM OPENING EXTERNALLY. AS THE VEHICLE WILL BE IN TRANSPORT MODE ALL DOORS EXCEPT THE DRIVER'S DOOR WILL BE LOCKED, THEREFORE IF THIS ISSUE OCCURS THERE WILL BE NO EXTERNAL ACCESS VIA ANY OTHER DOOR TO ALLOW ACCESS TO THE HAZARD WARNING SWITCH TO WAKE THE CAR AND ALLOW THE DRIVER'S DOOR SOFT CLOSE MOTOR TO RECOVER. CAUSE: TRANSIT RELAY CUTS THE POWER TO THE SOFT CLOSE MOTOR CAUSING THE SOFT CLOSE LEVER IN THE DOOR LATCH TO BLOCK THE RELEASE OF THE LATCH CLAW FROM THE DOOR STRIKER AND THUS PREVENT THE DOOR FROM OPENING UNTIL THE HAZARD WARNING SWITCH IS PRESSED. THE SOFT CLOSE MOTOR IS A STANDALONE MODULE AND THEREFORE DOES NOT RECEIVE TRANSPORT MODE IN ORDER TO INHIBIT OPERATION DURING TRANSPORT.
LTB00540NAS4
SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ENGINE FAILS TO CRANK; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).
LTB00352NAS6
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
SSM72248
ISSUE: A CUSTOMER MAY REPORT THAT ONE OR MORE OF THE SURROUND CAMERAS ARE INOPERATIVE. CAUSE: POOR CONNECTION AT THE CAMERA MODULE.
SSM72257
ISSUE: 1) OIL LEAKING FROM THE FRONT DIFFERENTIAL AXLE TUBE ASSEMBLY. 2) NOISE EVIDENT FROM THE FRONT AXLE TUBE ASSEMBLY. CAUSE: CURRENTLY UNDER INVESTIGATION.
SSM72106
ISSUE RANGE ROVER / SPORT (L405/L494) CUSTOMERS MAY REPORT THAT EITHER FRONT OR REAR SIDE WINDOWS ARE NOT EITHER CLOSING FULLY OR NOT GOING FULLY DOWN WHEN OPENING. CUSTOMERS MAY REPORT A HARD CLOSE IS NOT OCCURRING UPON OPERATION CAUSE THE WINDOWS NEED TO LEARN THE END OF TRAVEL ON ALL SIDE DOOR WINDOW GLASS OPERATIONS. ONCE THE END OF THE GLASS TRAVEL HAS BEEN LEARNT THE DOOR CONTROL MODULES WILL THEN TAKE CONTROL OF THE SIDE DOOR WINDOW GLASS AND ADJUST THE SIDE GLASS STOP POSITION (UP & DOWN) TO LIMIT THE WINDOW MOVEMENT BEFORE THE END OF TRAVEL IS REACHED. THIS IS TO REDUCE THE WINDOW GLASS THUMPING THE END OF THE TRAVEL STOPS AND CAUSING CUSTOMER NVH DISSATISFACTION
LTB00584NAS2
SITUATION: THE STEERING WHEEL LEFT-HAND AUDIO CONTROL SWITCH (VOLUME, SEEK, OK/MENU, MODE, PHONE, AND VOICE) MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE OF THE FOLLOWING ISSUES: AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) RADIO SEEK BUTTONS WILL NOT OPERATE VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) DIAGNOSTIC TROUBLE CODE (DTC) U2013-02, 'SWITCH PACK, GENERAL SIGNAL FAILURE', IS STORED IN THE INSTRUMENT CLUSTER MEMORY DTC B1D21-13, 'REMOTE CONTROL SWITCH CIRCUIT OPEN', IS STORED IN THE TOUCH SCREEN MEMORY CAUSE: THIS MAY BE CAUSED BY POOR ELECTRICAL CONNECTION CONTINUITY
LTB00625NAS2
SITUATION: A 'KNOCK' SOUND FROM THE FRONT SUSPENSION MAY BE HEARD INSIDE THE VEHICLE WHEN TRAVELING OVER AN UNEVEN ROAD SURFACE. THE SOUND MAY BE NOTICEABLE, WHEN ONE OF THE FRONT WHEELS TRAVELS OVER A UNEVEN SURFACE WHILE THE OPPOSITE FRONT WHEEL REMAINS ON A SMOOTH SURFACE. CAUSE: THIS MAY BE CAUSED BY THE OPERATION OF THE DYNAMIC RESPONSE SYSTEM ACTUATORS.
LTB00692NAS2
SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES
SSM37861
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
SSM72113
ISSUE: P007B-00 IS BEING SET IN THE PCM CAUSING THE CHECK ENGINE LIGHT (MIL) TO BE DISPLAYED. CAUSE: THERE ARE CURRENTLY 3 KNOWN POTENTIAL CAUSES UNDER INVESTIGATION: THE CHARGE AIR COOLANT PUMP, A PCM LOGIC CONCERN AND/OR SENSOR DEFECT.
LTB00757NAS1
SITUATION: AFTER AN ECO STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL. CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE.
SSM72176
ISSUE: VEHICLES REQUIRE WHEEL OR TYRE REPLACEMENTS AT PDI. CAUSE: THIS IS EITHER CAUSED BY THE SHIPPING PROCESS AND SHOULD BE CLAIMED THROUGH TRANSPORT / DISTRIBUTION OR IT IS CAUSED DURING JLR MANUFACTURING PROCESSES AND SHOULD BE CLAIMED AS PER WARRANTY POLICY.
Q447NAS1
SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P25A2-00 STORED IN THE ENGINE CONTROL MODULE (ECM). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI15-08
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE WHERE THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P25A2-00 STORED IN THE ENGINE CONTROL MODULE (ECM).
LTB00725V2
SITUATION: A CUSTOMER MAY REPORT A CONCERN OF A SQUEAL NOISE FROM THE REAR OF THE VEHICLE WHILST BRAKING. USUALLY THIS WILL OCCUR AT LOW SPEEDS. THIS VERSION HAS BEEN ISSUED TO ADD MENA TO THE MARKETS. CAUSE: THE SHAPE OF THE BRAKE PAD MEANS THAT UNDER CERTAIN BRAKING CONDITIONS IT WILL RESONATE CAUSING A SQUEAL NOISE. SUGGESTED CUSTOMER CONCERN CODE GB5.
SSM72220
ISSUE: WHEN USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) SOFTWARE 141.01 THE FOLLOWING APPLICATIONS ARE UNABLE TO BE COMPLETED: PRE DELIVERY INSPECTION (PDI) CONFIGURE NEW MODULE - INSTRUMENT CLUSTER CONTROL MODULE CAUSE: DURING THE APPLICATIONS AN ERROR IS PRESENTED ON SCREEN STATING: ERROR OPENING THE MDX DEFINITION FILE: MDX_IPC AFTER THE MESSAGE IS DISPLAYED, THE APPLICATIONS EXITS AND RETURNS TO THE RECOMMENDATION MENU.
LTB00731NAS1
SITUATION: WHEN RUSSIAN LANGUAGE IS SELECTED, THE INSTRUMENT CLUSTER 'LOW FUEL LEVEL' TEXT WARNING MAY BE INCORRECTLY TRANSLATED AND DISPLAYED AS 'AIRBAG FAULT'. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER.
SSM65557
ISSUE: SEAT SWITCH PACK RECLINE BUTTON CAP IS DAMAGED OR HAS BROKEN / FALLEN OFF IN SERVICE. (SEE FIG.1) ACTION: REPLACE BY PRESSING ON NEW BUTTON CAP PART NO: LR045801 (SEE FIG.2)
LTB00710NAS2
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
SSM72205
ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET
SSM72130
ISSUE: A CUSTOMER MAY REPORT THAT THE SIDE DOOR LATCH IS UNABLE TO RETAIN THE DOOR IN THE CLOSED POSITION ON THEIR VEHICLE. CAUSE: UNDER INVESTIGATION, UPDATED SSM TO REPLACE ONLY AFFECTED PARTS.
SSM 72195
ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY. IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURRENTLY UNDER ANALYSIS.
SSM72192
ISSUE: REPORTS OF A RUBBING OR CLICKING NOISE EMANATING FROM THE STEERING COLUMN WHEN IT IS ROTATED DUE TO A NOISY CLOCK SPRING. CAUSE: UNDER INVESTIGATION
LTB00744NAS1
SITUATION: A RATTLING/VIBRATING NOISE FROM UNDERNEATH THE VEHICLE WHEN DRIVING ON AN UNEVEN ROAD SURFACE MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY A CRACKED TRANSMISSION HEAT SHIELD MOUNTING BRACKET.
SSM72183
ISSUE: REPORTS RECEIVED VIA EPQR HAS SHOWN A VERY SMALL NUMBER OF 2015MY VEHICLES TO HAVE THE INCORRECT FUEL FILLER NECK/CAP ARRANGEMENT FITTED. THIS CAN LEAD TO THE ENGINE CHECK WARNING LAMP BEING ILLUMINATED WITH AN ASSOCIATED DTC RELEVANT TO AN EVAP SYSTEM LEAK, I.E. DTC P0442-00. CAUSE: A NEW FUEL FILLER NECK AND ASSOCIATED FUEL CAP WAS INTRODUCED AT 2015MY FOR L405 AND L494 NAS ONLY.
SSM71862
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
Q447 UPS9814-1BN
SITUATION: ON VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE, THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P25A2-00 STORED IN THE ENGINE CONTROL MODULE (ECM). ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72161
ISSUE. THE REAR BRAKE CALIPER PISTON DUST BOOT IS FOUND TO BE SPLIT WHEN THE VEHICLE IS HAVING A ROUTINE SERVICE, OR REPAIR FOR ANY OTHER REASON. SEE ATTACHED PHOTOS FOR EXAMPLES OF THE CONCERN. THE SPLIT CAN BE FOUND ANYWHERE AROUND THE CIRCUMFERENCE OF THE PISTON, ALTHOUGH MOST LIKELY TO BE SEEN THROUGH THE CALIPER WINDOW ADJACENT TO THE PISTON. CAUSE. CURRENTLY UNDER INVESTIGATION.
SSM72150
ISSUE: A CUSTOMER MAY REPORT THAT THE SURFACE OF THE P BUTTON ON THE GEAR SHIFT LEVER IS WEARING WITH LOSS OF DEFINITION OF THE PAINT FINISH. CAUSE: PAINT SURFACE FINISH NOT AS EXPECTED.
SSM-72117
LAND ROVER: PROCEDURAL INFORMATION HAS BEEN PROVIDED, ON SOME VEHICLES, REGARDING ENGINE 3.0L AJ126, 5.0L AJ133, UPDATE ON HIGH PRESSURE FUEL PUMP DIAGNOSTICS. *PE
SSM72117
ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD.
SSM-72130
LAND ROVER: ON SOME VEHICLES, THE LATCH, ON THE SIDE DOOR, FAILS TO RETAIN DOOR IN CLOSED POSITION. *PE
LTB00710NAS1
SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE.
LTB00722NAS1
SITUATION: THE DEPLOYABLE SIDE STEPS MAY SHOW SIGNS OF DELAMINATION. CAUSE: THIS MAY BE CAUSED BY THE PROTECTIVE LACQUER NOT ADHERING TO THE SIDE STEP.
SSM37759
ISSUE. A CUSTOMER MAY REPORT UNEVEN TYRE WEAR ON VEHICLES FITTED WITH 20 INCH WHEELS AND CONTINENTAL 4X4 SPORT CONTACT TYRES. CAUSE. WITH REFERENCE TO THE PHOTO ATTACHED, DUE TO THE TREAD PATTERN DESIGN OF THIS TYRE, THERE CAN APPEAR TO BE INNER OR OUTER SHOULDER WEAR. THIS IS IN FACT JUST THE NATURAL TREAD WEAR, BUT AS THE DESIGN OF THE LATERAL GROOVES CONTINUES AROUND TO THE SIDEWALL, THE VERY ENDS OF THE GROOVES DO NOT WEAR GIVING RISE TO A "BAND" OF WEAR AT THE EDGE OF THE CONTACT PATCH.
SSM38303
RE-ISSUED DEC 2015 ISSUE: WHEN COMPLETING A REPAIR ON COMPONENTS IN THE POWER ASSISTED STEERING SYSTEM, DEBRIS MAY BE FOUND WITHIN THE POWER STEERING FLUID SYSTEM WHICH COULD LEAD TO SYSTEM CONTAMINATION AND A DETERIORATION IN SYSTEM PERFORMANCE. CAUSE: INTERNAL DEBRIS FROM A SUSPECTED COMPONENT MALFUNCTION MAY RESULT IN THE POWER STEERING FLUID BECOMING CONTAMINATED.
SSM41438
ISSUE: MISDIAGNOSIS OF MINOR FLUID LEAKS FROM THE STABILIZER BAR. ACTION: IN ORDER TO CORRECTLY DIAGNOSE THE LEAK PATH ON A STABILIZER BAR, CLEAN THE SUSPECTED AREA THOROUGHLY AND CONFIRM IF THE LEAK IS FROM THE PIPE O-RINGS, THE STABILIZER BAR HYDRAULIC SEAL OR SOMEWHERE ELSE. IF FOUND TO BE FROM THE PIPE O-RINGS (SEE ATTACHED DOCUMENT), THESE ARE SERVICEABLE PARTS AND SHOULD BE REPLACED. IF THE LEAK IS FOUND TO BE FROM THE HYDRAULIC SEAL, THIS IS NOT A SERVICEABLE PART AND A NEW STABILIZER BAR WILL BE REQUIRED.
SSM43818
RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS
SSM44211
ISSUE: A REVIEW OF FRONT LOWER CONTROL ARM WARRANTY RETURNS FROM VARIOUS MARKETS HAS SHOWN THAT ARM ASSEMBLIES HAVE BEEN INCORRECTLY CHANGED FOR KNOCK ISSUES WHEN THE FRONT BUSH IS CRACKED AND SHOULD HAVE BEEN REPLACED AS PER TECHNICAL SERVICE BULLETINS LTB00204V4 AND LTB00123V4. CAUSE: INCORRECT DIAGNOSIS OF FRONT AND REAR BUSH ISSUES. SEE ATTACHED PHOTO SHOWING AN EXAMPLE OF A CRACKED FRONT BUSH.
SSM45144
ISSUE: A CUSTOMER MAY REPORT SUSPENSION LOW ON ONE SIDE OR DROPPING WHEN LEFT PARKED. CAUSE: AIR LEAK FROM A FRONT OR REAR AIR SPRING TO DAMPER LOWER SEAL.
SSM49497
ISSUE: AN OIL LEAK MAY BE DETECTED FROM THE STEERING GEAR AND INCORRECTLY DIAGNOSED AS NEEDING A REPLACEMENT STEERING GEAR ASSEMBLY. CAUSE: LEAK FROM THE WAGNER/STEERING GEAR DAMPING VALVE OR SEALING WASHER (SEE ATTACHED PHOTO'S)
SSM52757
ISSUE: EXCESSIVE BRAKE PEDAL PRESSURE REQUIRED TO GET THE AUTO TRANSMISSION OUT OF PARK, WARNING LIGHTS ON THE INSTRUMENT PACK WITH ASSOCIATED DTC'S FOR BRAKE LIGHT SWITCH (P0504-27, P0504-62, C1A96-64) OR BRAKES SHOWING SIGNS OF DRAG AND BINDING. CAUSE: INCORRECT BRAKE LIGHT SWITCH SETTING. NOTE: ANALYSIS OF RETURNED BRAKE SWITCHES HAVE SHOWN NO ISSUES WITH THE BRAKE SWITCH ITSELF. DO NOT REPLACE THE SWITCH BEFORE ADJUSTMENT IS CARRIED OUT.
SSM55997
ISSUE: UPON REPLACEMENT OF THE FRONT BRAKE PADS, THE BRAKE PAD RETAINING PINS MAY BE DIFFICULT TO REMOVE. VEHICLES FITTED WITH HIGH PERFORMANCE/BREMBO BRAKES, POST 10 MODEL YEAR ONLY. RANGE ROVER SPORT AA215623 TO CA738069. RANGE ROVER AA302697 TO CA373799. VEHICLES AFTER THE END VIN NUMBERS QUOTED ABOVE WILL HAVE THE NEW PINS FITTED AS STANDARD. CAUSE: GALVANIC CORROSION OF THE RETAINING PINS. THE PINS NOW HAVE A NEW PLATING WHICH IS MORE RESISTANT TO CORROSION.
SSM72008
ISSUED MARCH 2015. ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (LR018275). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER.
SSM72127
ISSUE: A CUSTOMER MAY EXPERIENCE A VIBRATION FROM THE VEHICLE WHILST TRAVELLING ALONG A SMOOTH ROAD SURFACE AT SPEEDS GREATER THAN 45 MPH/72 KPH. CAUSE: WHEEL AND TYRE ASSEMBLIES OUT OF BALANCE DUE TO WATER INSIDE THE WHEEL AND TYRE ASSEMBLIES. SEE ATTACHMENT FOR EXAMPLE.
SSM 72133
ISSUE: ABS DIAGNOSTIC TROUBLE CODE U0126-87 'LOST COMMUNICATION WITH STEERING ANGLE SENSOR ' WITH NO CAUSE EVIDENT WITHOUT ANY RELATED CUSTOMER SYMPTOMS . CAUSE: OVER SENSITIVE DTC U0126-87 FOR ABS MODULE ON V6 AND V8 PETROL SUPERCHARGER DERIVATIVES ONLY
SSM72133
ISSUE: ABS DIAGNOSTIC TROUBLE CODE U0126-87 'LOST COMMUNICATION WITH STEERING ANGLE SENSOR' WITH NO CAUSE EVIDENT WITHOUT ANY RELATED CUSTOMER SYMPTOMS. CAUSE: OVER SENSITIVE DTC U0126-87 FOR ABS MODULE ON V6 AND V8 PETROL SUPERCHARGER DERIVATIVES ONLY
Q447 UPS9814
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Q447UPS98141bNAS
TECHNICAL BULLETIN.
SGI14-52
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A SMALL NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED, LEADING TO AN INTERMITTENT CONNECTION. THIS MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE.
SGI14-53
DTC P25A2-00 STORED
LTB00725NAS1
Technical Bulletin: Squeal Noise From Rear Brakes During Light Braking - 350mm Brake Discs Only.
SSM72094
ISSUED JANUARY 2015. ISSUE: A CUSTOMER MAY COMPLAIN OF A SQUEAK OR CREAK FROM THE STEERING COLUMN AREA ON ROTATION OF THE STEERING WHEEL. RANGE ROVER SPORT L320 ONLY. CAUSE: THE POWER STEERING PINION SEAL LACKS LUBRICATION AND DRIES OUT.
SGI14-51
DESCRIPTION A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A SMALL NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED, LEADING TO AN INTERMITTENT CONNECTION. THIS MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE.
UPS9114-1BNAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM72100
ISSUED JANUARY 2015. ISSUE: A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE ACCELERATOR PEDAL ON A SMALL NUMBER OF RANGE ROVER AND RANGE ROVER SPORT VEHICLES WHICH MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE. CAUSE: THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED LEADING TO AN INTERMITTENT CONNECTION.
SSM71937
ISSUED MAY 2015 ISSUE: CUSTOMER REPORTS VEHICLE STEERING IS STIFF OR A NOISE IS COMING FROM THE STEERING GEAR INTERNALS. THERE MAY BE NO FAULT CODES OR WARNING LIGHTS PRESENT. CAUSE: SIDE IMPACT TO THE VEHICLE WHEELS.
SSM72083
ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED AS NO FAULT FOUND. IT IS POSSIBLE DURING AN ECO STOP START THAT THE VEHICLE DOES NOT RE-START. CAUSE INCORRECT DIAGNOSIS.
Q431 UPS8514-1BN
SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A SMALL NUMBER OF 2015 MODEL YEAR RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES WHERE THE ACCELERATOR PEDAL SWITCH PRINTED CIRCUIT BOARD MAY NOT HAVE BEEN CORRECTLY SOLDERED, LEADING TO AN INTERMITTENT CONNECTION. THIS MAY RESULT IN THE VEHICLE ENTERING RESTRICTED PERFORMANCE MODE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
SSM72074
ISSUE: LAND ROVER DEALERS / CUSTOMERS MAY REPORT THAT THE HOOD / BONNET 'OPEN' MESSSAGE IS ILLIMINATED IN THE INSTRUMENT PACK EVEN THOUGH THE HOOD / BONNET IS CLOSED CAUSE: THERE IS A POTENTIAL THAT AN INTERNAL SPRING COULD BECOME DISLODGED
UPS8514-1BNAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM72060
ISSUE: DIAGNOSTIC TROUBLE CODES (DTCS) STORED IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE RELATING TO AN ERROR STATE WITH A WHEEL SPEED SENSOR ONLY. CAUSE: CURRENTLY UNDER ANALYSIS.
Q427 UPS7814-3BN
SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED WITH THE DYNAMIC RESPONSE VALVE BLOCK ON CERTAIN 2014-2015 RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES (5.0L S/C V8 ONLY) WITHIN THE LISTED VIN RANGES. UNEXPECTED BODY MOVEMENTS WHEN THE VEHICLE IS STATIONARY MAY BE EXPERIENCED DUE TO THE SYSTEM SELF-TEST PULSE RESULTING IN PRESSURE IN THE ACTUATORS WHICH IS NORMALLY ISOLATE FROM THEM. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN.
SGI14-46.2
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS7814-3BNAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00482NAS5
SITUATION: A CLATTERING / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE. CAUSE: THIS MAY BE CAUSED BY TORSIONAL ISOLATOR AND/OR THE TORSIONAL ISOLATOR SPRING SUPPORT SHAFT WEAR CAUSING EXCESSIVE BACKLASH IN THE SUPERCHARGER DRIVE.
SGI14-45
DESCRIPTION A LIMITED NUMBER OF 2014-2015 MODEL YEAR LAND ROVER RANGE ROVER SPORT (L494) AND RANGE ROVER (L405) VEHICLES FITTED WITH DYNAMIC RESPONSE MAY EXPERIENCE UNEXPECTED BODY MOVEMENTS WHEN THE VEHICLE IS STATIONARY DUE TO THE SYSTEM SELF-TEST PULSE RESULTING IN PRESSURE IN THE ACTUATORS WHICH IS NORMALLY ISOLATED FROM THEM..
SSM56457
ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.
SSM72036
CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S). 23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE IS UNSERVICEABLE
SSM72025
ISSUE: A CUSTOMER MAY COMPLAIN OF BRAKE DRAG, BINDING, STICKING OR EXCESSIVE HEAT FROM THE FRONT BRAKES, OR ALL BRAKES. RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4/LR4. 14 AND 15 MODEL YEAR ONLY. CAUSE: CURRENTLY UNDER INVESTIGATION
DVD-139-09
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LTB00660NAS2
SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES.
SSM71997
ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8. THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN.
LTB00692NAS1
SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES.
SSM61797
****THIS ISSUE HAS BEEN RESOLVED.**** LTB00587 IS NOW LIVE ON TOPIX CONCERN A CUSTOMER MAY REPORT A MOMENTARY SWITCH OFF OF POWER TO THE HEADLAMPS, INSTRUMENT CLUSTER, AND TOUCH SCREEN ALL AT THE SAME TIME ACCOMPANIED BY A "CLICKING" NOISE SPECIFICALLY FROM THE INTERIOR FUSE BOX LOCATION BY THE GLOVE BOX. ALL SYSTEMS OPERATE NORMALLY THEREAFTER WITHOUT ANY OTHER CUSTOMER SYMPTOMS OR FAULT CODES.
LTB00662NAS2
Technical Bulletin: Fixed Side Step 'Rattle' Noise onwards
SSM59197
ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD
SSM71914
ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.
SSM71840
ISSUE: BRAKE NOISE FROM FRONT AXLE (WITH BREMBO BRAKES ONLY) CAUSE: UNDER INVESTIGATION
SSM71900
Steering Shaft/Column Squeak
DVD-138-08
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71849
A customer may complain that either "Vehicle Raising In Progress" or "Suspension Will Rise When System Is Cooled" messages can be seen. Fault codes U210A - 16 and C1A24 - 67 may also be stored.
LTB00665NAS1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71864
When returning failed parts through warranty it has been found that the rubber surround is still attached to the camera lens. This applies to both high line and low line rear camera.
LTB00482NAS4
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM71360
Software Update.
LTB00640NAS1
Technical Bulletin: Earth Stud Repair oin Aluminum Body Onwards
LTB00637NAS1
Technical Bulletin: Front Bumper Cover Aero Dynamic Lips - Lower - Level Service Repair.
LTB00712NAS1
SITUATION: THE TOUCH SCREEN (TS), ALSO REFERRED TO AS THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR THE HIGH LINE DISPLAY FRONT (HLDF), MAY BE WRONGLY REPLACED WHEN TROUBLESHOOTING IF ISSUES ARE INCORRECTLY ATTRIBUTED TO IT. CAUSE: THE TS MAY BE INCORRECTLY DIAGNOSED AS THE SOURCE OF THE FAULT AND REPLACED IN ERROR.
LTB00619NAS1
Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
SSM69318
Air Conditioning compressors premature failure due to incorrect run in procedure
LTB00389NAS3
Technical Bulletin: Squeaks & Rattles Kit Availability
SSM68618
ISSUE: SIDE OBJECT DETECTION DIAGNOSTIC TROUBLE CODES (DTCS) U0233-00 & U0232-00 STORED IN FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) WHERE A VEHICLE DOES NOT HAVE THE BLIND SPOT MONITORING OPTION FITTED. CAUSE: CONFIGURATION MIS-MATCH BETWEEN FCDIM & VEHICLE CONFIGURATION FILE THAT MAY CAUSE DTCS U0233-00 LOST COMMUNICATION WITH THE RIGHT SIDE OBSTACLE DETECTION CONTROL MODULE & U0232-00 LOST COMMUNICATION WITH THE LEFT SIDE OBSTACLE DETECTION MODULE TO BE STORED UNNECESSARILY.
N118NAS4
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the 'Service Required' message will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point and the engine is started normally by pressing the engine START/STOP button with the brake pedal pressed. Turning on the ignition only, by pressing the engine START/STOP button without the brake pedal pressed, will still allow the 'Service Required' warning message to be displayed.
SSM37361
RE-ISSUED DEC 2015 A LARGE NUMBER OF OXYGEN SENSORS THAT HAVE BEEN REPLACED IN THE NORTH AMERICAN MARKET HAVE BEEN RETURNED TO THE SUPPLIER (DENSO) TO INVESTIGATE FOR POSSIBLE DEFECTS.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.