N881 Range Rover 21AUG26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Vehicle report
2018 LAND ROVER RANGE ROVER VELAR
Service bulletins
497 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
N881 Range Rover 17JUL26
Other
Powertrain Control Module (PCM) Software Update
SSM76468 - 03JUL26
Other
Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
N881 Range Rover 16JUN26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off
SSM76458 - 22MAY26
Other
Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how the harness has faulted is provided in claims.
N881 Range Rover 15MAY26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 Range Rover 17APR26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 Range Rover 20MAR26
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Range Rover_N881 02-20-20
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Range Rover_N881_17OCT25
Other
Powertrain Control Module (PCM) Software Update
JLRTB02023NAS3 RESCINDED
Service Bulletin/Repair Instructions
MIL Illuminated.
SSM76386 - 29AUG25
Other
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Range Rover_N881_18AUG25
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Range Rover_N881_20JUN25
Other
Powertrain Control Module (PCM) Software Update
Range Rover_N881_16MAY25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
TUCC_MAY2025_14
Other
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
SSM76317 - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
Range Rover_N881_18APR25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_22
Other
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
Range_Rover_N881_21MAR25
Other
Powertrain Control Module (PCM) Software Update
MRC_H419_N725_MAR2025_43
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
Other
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Range_Rover_N881_21FEB25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
SFCC_FEB2025_25
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Other
Infotainment Master Controller (IMC) Extended Warranty
N735
Service Bulletin/Repair Instructions
InControl Touch Pro Wired Update
N769
Service Bulletin/Repair Instructions
Infotainment Master Controller (IMC) Extended Warranty
Range Rover_N881_17JAN25
Other
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
Range Rover_N881_20DEC24
Other
The Malfunction Indicator Lamp (MIL) may illuminate
SFCC_DEC2024_48
Other
Low coolant light on or smell of coolant from engine area.
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Range Rover_N808_15NOV24
Other
Powertrain Control Module (PCM) Update
SFCC_NOV2024_32
Other
The engine cooling pump has a visible coolant leak.
SSM76149
Other
Fuel Pump Driver Module Inoperative
Range_Rover_N808_18OCT24
Other
Powertrain Control Module (PCM) Update
Range_Rover_N881_18OCT24
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SFCC_OCT2024_45
Other
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Range Rover_N808_20SEP24
Other
Powertrain Control Module (PCM) Update
Range Rover_N881_20SEP24
Other
Powertrain Control Module (PCM) Software Update
SFCC_SEP2024_45
Other
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
RangeRover_N808
Other
Powertrain Control Module (PCM) Update
SFCC_JUL2024_40
Other
Engine ‘knocking’ noise on start up after a new AJ20-D4 service engine has been fitted.
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
N881
Service Bulletin/Repair Instructions
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
SFCC_MAR2024_27
Service Bulletin/Repair Instructions
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
BIG5MAR24_34b
Service Bulletin/Repair Instructions
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
N808 ER v1
Service Bulletin/Repair Instructions
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.
SFCC_FEB2024_35
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_DEC2023_32
Service Bulletin/Repair Instructions
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
N808v2-09OCT23
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Update
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
SSM75939
Service Bulletin/Repair Instructions
PDC Park distance control no volume
SSM75869
Service Bulletin/Repair Instructions
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
N808
Service Bulletin/Repair Instructions
When connected toa diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76039
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76022
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76009
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM75771
Service Bulletin/Repair Instructions
Engine knocking noise post service engine replacement - incorrect fuel injector installation.
SFCC_MAY2023_43
Service Bulletin/Repair Instructions
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_34
Service Bulletin/Repair Instructions
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS â AJ126
SSM75971
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
SSM75963
Service Bulletin/Repair Instructions
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75951
Service Bulletin/Repair Instructions
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75918
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
JLRTB02027NAS3
Service Bulletin/Repair Instructions
A Coolant Level Low message may be displayed on the Instrument Panel Cluster(IPC) and/or a fluid leak is visible under the vehicle.
SFCC_OCT2022_24
Service Bulletin/Repair Instructions
SOS Limited Availability or SOS Not available warning message displayed
SFCC_OCT2022_35
Service Bulletin/Repair Instructions
Engine âknockingâ noise on start up after a new AJ20-D4 service engine has been fitted.
SSM75409
Service Bulletin/Repair Instructions
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75647
Service Bulletin/Repair Instructions
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
SSM75618
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_31
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_SEP2022_37
Service Bulletin/Repair Instructions
Suspension Warning Displayed On Instrument Cluster
SSM75848
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75848ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75824
Service Bulletin/Repair Instructions
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
N334v2
Service Bulletin/Repair Instructions
ENGINE MIL ILLUMINATED
SFCC_AUG2022_35
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_38
Service Bulletin/Repair Instructions
Transfer Case Judder with Steering Input Applied
SFCC_JUN2022_31
Service Bulletin/Repair Instructions
Vehicle smoking from tailpipe, lack of power and MIL on.
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SFCC_MAY2022_12
Service Bulletin/Repair Instructions
EMISSION RECALLS
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAY2022_39
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise
N640
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Incorrect Calibration
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
N622v2
Service Bulletin/Repair Instructions
A Powertrain Control Module (PCM) software diagnostic monitoring routine contains a software error.
SFCC_APR2022_11
Service Bulletin/Repair Instructions
EMISSION RECALLS - FUELING ADAPTIONS
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_44
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
SFCC_MAR2022_11
Service Bulletin/Repair Instructions
EMISSION RECALLS - FUELING ADAPTIONS
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_48
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
SSM75701
Service Bulletin/Repair Instructions
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_12
Service Bulletin/Repair Instructions
EMISSION RECALLS - FUELING ADAPTIONS
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75681
Service Bulletin/Repair Instructions
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
N622NAS1
Service Bulletin/Repair Instructions
Emissions Recall - Secondary Fuel Adaptions
NAS22.02.004
Service Bulletin/Repair Instructions
Emissions Recall - Secondary Fuel Adaptions
SFCC_JAN2022_16
Service Bulletin/Repair Instructions
EMISSION RECALLS - FUELING ADAPTIONS
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SFCC_JAN2022_48
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise
SSM75648
Service Bulletin/Repair Instructions
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
SSM75648ATT
Service Bulletin/Repair Instructions
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
BIG5JAN_28
Service Bulletin/Repair Instructions
EMISSION RECALLS - FUELING ADAPTIONS
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_38
Service Bulletin/Repair Instructions
Vehicle smoking from tailpipe, lack of power and MIL on.
SFCC_DEC2021_44
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SFCC_DEC2021_45
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
LTB01245NAS4
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated.
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75620
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75609
Service Bulletin/Repair Instructions
INGENIUM I6 3.0L Petrol - PCV Cover Valve â Poor Idle
IC TP 21B
Service Bulletin/Repair Instructions
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
SFCC_NOV2021_47
Service Bulletin/Repair Instructions
Oil ingress in air intake system; Vehicle smoking from tailpipe, lack of power and MIL on
SFCC_NOV2021_51
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension when driving at low speeds with steering input applied.
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SSM75581
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise - Front upper Control Arm
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75423
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SSM75409ATT
Service Bulletin/Repair Instructions
CLICKING NOISE FROM FRONT WHEEL AREA
SSM75521
Service Bulletin/Repair Instructions
REDUCED OR LACK OF POWER ASSIST AT START UP
SSM75509
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL)
SSM75509ATT
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL)
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_53
Service Bulletin/Repair Instructions
Washer Fluid Low Message Displayed
LTB01077NAS4
Service Bulletin/Repair Instructions
A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
SSM75444
Service Bulletin/Repair Instructions
Washer Fluid Low Message Displayed When Washer Bottle Full
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_34
Service Bulletin/Repair Instructions
A customer may report a clicking type noise from the wheel area at low speeds when turning near full lock.
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SSM75411
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75411ATT
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75416
Service Bulletin/Repair Instructions
Update Apple Carplay Navigation Voice Guidance Not Heard
NAS20.11.002.3
Service Bulletin/Repair Instructions
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
SSM75406
Service Bulletin/Repair Instructions
Check Engine MIL illuminated
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_APR2021_45
Service Bulletin/Repair Instructions
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
JLRTB02041NAS3
Service Bulletin/Repair Instructions
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_40
Service Bulletin/Repair Instructions
Floor Ground Stud Corrosion
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_30
Service Bulletin/Repair Instructions
Rattle From Engine Bay
SFCC_FEB2021_33
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_FEB2021_34
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_JAN2021_15
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_JAN2021_30
Service Bulletin/Repair Instructions
There is a noise coming from the engine bay.
SFCC_JAN2021_35
Service Bulletin/Repair Instructions
There is a restricted performance message in the instrument pack and a Check Engine MIL.
JLRTB02027NAS1
Service Bulletin/Repair Instructions
A 'Coolant Level Low' message may be displayed on the Instrument Panel Cluster (IPC)and/or a fluid leak is visible under the vehicle.
N481NAS2
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
NAS20.11.002v2
Service Bulletin/Repair Instructions
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
SFCC_DEC2020_26
Service Bulletin/Repair Instructions
There is a rattle noise coming from the engine bay.
SFCC_DEC2020_28
Service Bulletin/Repair Instructions
There is a restricted performance message in the instrument pack and a Check Engine MIL.
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
JLRTB02017NAS3
Service Bulletin/Repair Instructions
Interactive Control Display Module (ICDM) - Purple Line Flickering
JLRTB02041NAS2
Service Bulletin/Repair Instructions
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
LTB00766NAS5
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
LTB01140NAS4
Service Bulletin/Repair Instructions
A boom noise may be heard in the passenger compartment when the vehicle is in motion.
LTB01165NAS2
Service Bulletin/Repair Instructions
The navigation map display in the center of the virtual display IPC is corrupt and moves/scrolls vertically up the display.
LTB01182NAS2
Service Bulletin/Repair Instructions
Either one or more of the front/second/third row heated seats are deactivating during use, causing customer dissatisfaction. The heated seats will remain deactivated until an engine restart has been completed.
LTB01247NAS3
Service Bulletin/Repair Instructions
The front left and front right parking aid sensors become activated when there is no obstacle present. This is only present on temperatures above 30ºC.
LTB01251NAS3
Service Bulletin/Repair Instructions
A transmission fluid leak may be seen coming from below the vehicle. There may also be alack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipes.
LTB01269NAS2
Service Bulletin/Repair Instructions
A recess can be felt underneath the front and/or rear seat covers.
LTB01287NAS4
Service Bulletin/Repair Instructions
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
SFCC_NOV2020_36
Service Bulletin/Repair Instructions
The engine fan runs excessively.
SFCC_NOV2020_43
Service Bulletin/Repair Instructions
A customer may report that the roof opening panel or the roof blind does not operate with the âone touchâ feature.
N481NAS1
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
SSM75106
Service Bulletin/Repair Instructions
Customers report the panoramic roof glass opening panel / sunblind has lost its one-touch operation.
SFCC_OCT2020_16
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
LTB01134NAS2
Service Bulletin/Repair Instructions
A creak noise may be evident from the center of the instrument panel.
SSM75008
Service Bulletin/Repair Instructions
A-Post Finisher (Outer) â Discolored
SFCC Jul20_16
Service Bulletin/Repair Instructions
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
SFCC Jul20_19
Service Bulletin/Repair Instructions
The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC Jul20_20
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC Jul20_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on. The engine is shaking.
SFCC Jul20_28
Service Bulletin/Repair Instructions
Potential water corrosion in junction box may cause a no start condition
JLRTB02044NAS1
Service Bulletin/Repair Instructions
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
SSM74892
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SFCC_JUN2020_18
Service Bulletin/Repair Instructions
There is a noise from the front of the car.
SFCC_JUN2020_22
Service Bulletin/Repair Instructions
The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC_JUN2020_23
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC_MAY2020_29
Service Bulletin/Repair Instructions
The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC_MAY2020_30
Service Bulletin/Repair Instructions
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SFCC_MAY2020_31
Service Bulletin/Repair Instructions
There is a noise when turning or accelerating. There is a judder when turning. The tires jump when turning.
LTB01251NAS2
Service Bulletin/Repair Instructions
A transmission fluid leak may be seen coming from below the vehicle. There may also be a lack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
SSM74811
Service Bulletin/Repair Instructions
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74779
Service Bulletin/Repair Instructions
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG23
Service Bulletin/Repair Instructions
⢠There is a noise on turns. ⢠There is a judder from the vehicle.
SFCC_APR20_PG24
Service Bulletin/Repair Instructions
⢠There is a loud noise from the front of the vehicle. ⢠The Check Engine MIL is on.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74786
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
SSM74764
Service Bulletin/Repair Instructions
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
JLRTB02017NAS2
Service Bulletin/Repair Instructions
The Interactive Control Display Module (ICDM) may not be operating as expected. A purple line can be seen flickering on the lower edge of the ICDM.
JLRTB02023NAS2
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_MAR12_18
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_MAR12_19
Service Bulletin/Repair Instructions
There is a leak from the vehicle.
SFCC_MAR12_20
Service Bulletin/Repair Instructions
There is a noise from the engine. The charge warning lamp is on.
SFCC_MAR12_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
JLRTB02023NAS1
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_FEB20_33
Service Bulletin/Repair Instructions
The vehicle will not start.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
RCTR_29JAN20_14
Service Bulletin/Repair Instructions
Pop Noise From Audio Output
SSM74698
Service Bulletin/Repair Instructions
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
JLRTB02017NAS1
Service Bulletin/Repair Instructions
The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_90
Service Bulletin/Repair Instructions
The wheels are binding when turning the vehicle due to binding of the clutch in the transfer case.
Tech_RS_NOV19_92
Service Bulletin/Repair Instructions
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Tech_RS_NOV19_93
Service Bulletin/Repair Instructions
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier Bosch, or the Central Configuration learn in.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
SSM74634
Service Bulletin/Repair Instructions
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
SFCC_NOV19_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_23
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_33
Service Bulletin/Repair Instructions
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources.
SFCC_NOV19_43
Service Bulletin/Repair Instructions
A customer may report that the steering wheel is not straight when driving straight down the road.
SSM74607
Service Bulletin/Repair Instructions
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile device.
LTB012897NAS3
Service Bulletin/Repair Instructions
VIBRATION IN PASSENGER COMPARTMENT WHEN STARTING OR IDLING
SFCC_OCT19_24
Service Bulletin/Repair Instructions
The vehicle feels like one wheel is locked when turning
SFCC_OCT19_25
Service Bulletin/Repair Instructions
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_27
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_37
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SSM74588
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
NAS19.09.013
Service Bulletin/Repair Instructions
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
SFCC_SEP19_Slide
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
LTB01290NAS2
Service Bulletin/Repair Instructions
The IC displays the incorrect translation for the 'Deactivated Park Brake' warning message, in the French language setting only..
LTB01247NAS2
Service Bulletin/Repair Instructions
The front left and front right parking aid sensors become activated when there is no obstacle present. This is only present on temperatures above 30ºC.
LTB01249NAS3
Service Bulletin/Repair Instructions
A 'No Engine Restarts in XXX miles' message, accompanied by a DEF dosing malfunction message on the Instrument Cluster (IC), with stored Diagnostic Trouble Codes (DTC) P208A-13 and P208C-11 in the Powertrain Control Module (PCM).
SSM74529
Service Bulletin/Repair Instructions
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight direction.
SSM74529Attachme
Service Bulletin/Repair Instructions
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight direction.
SFCC AUG19 Slide
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74491
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SFCC Slide14
Service Bulletin/Repair Instructions
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
SFCC Slide17
Service Bulletin/Repair Instructions
No oil pressure on new engine; Bolts from original engine seem to bottom out on new engine
SFCC Slide18
Service Bulletin/Repair Instructions
Check Engine Light illuminated, Restricted Performance Message on IPC
SFCC Slide24
Service Bulletin/Repair Instructions
Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available
SFCC Slide25
Service Bulletin/Repair Instructions
TCU_3 Programming failures
SFCC Slide26
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC Slide30
Service Bulletin/Repair Instructions
Customer states the vehicle will not start
SFCC Slide43
Service Bulletin/Repair Instructions
The tire valve stem is broken or cracked.
SSM74479
Service Bulletin/Repair Instructions
A customer may report that one or more of the capacitive buttons on the lower Interactive Control Display Module (ICDM) are activating involuntarily when not selected. Affecting InControl Touch Pro Duo infotainment systems only.
SSM74456
Service Bulletin/Repair Instructions
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.
N337NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error.
NAS19.06.005v2
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
NAS19.06.015
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
N334NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
NAS19.06.005
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
LTB01287NAS2
Service Bulletin/Repair Instructions
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
SFCC_MAY19_Slide
Service Bulletin/Repair Instructions
A customer may express a concern that a recess can be felt underneath the front and or rear seat covers.
LTB01269NAS1
Service Bulletin/Repair Instructions
A customer may express a concern that a recess can be felt underneath the front and/or rear seat cover(s).
N258NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where an unexpected alarm activation (with the vehicle locked) occurs and/or the vehicle cannot be locked.
LTB01287NAS1
Service Bulletin/Repair Instructions
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
SSM74329
Service Bulletin/Repair Instructions
Air suspension compressor being replaced for an E Chamber failure.
SFCC-APRIL19-Sli
Service Bulletin/Repair Instructions
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74303
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
SSM74374
Service Bulletin/Repair Instructions
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
LTB00766NAS4
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SSM73872
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74189
Service Bulletin/Repair Instructions
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
SFCC-14MAR19-Sli
Service Bulletin/Repair Instructions
TCU-3 programming failures. TCU-3 software download incomplete due to software iteration step.
SSM74336
Service Bulletin/Repair Instructions
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
SSM74180
Service Bulletin/Repair Instructions
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.
SSM74180Attachme
Service Bulletin/Repair Instructions
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.
LTB01261NAS2
Service Bulletin/Repair Instructions
Auto Stop/Start System Not Functioning As Expected
SSM74300
Service Bulletin/Repair Instructions
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
SSM73799
Service Bulletin/Repair Instructions
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
SSM74310
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
SSM74310Attachme
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
LTB01160NAS3
Service Bulletin/Repair Instructions
The lower Interactive Control Display Module (ICDM) may delaminate.
SSM74286
Service Bulletin/Repair Instructions
Customers may report that one or both front door windows rattle whilst the window is in the fully closed position.
SSM74286Attachme
Service Bulletin/Repair Instructions
Customers may report that one or both front door windows rattle whilst the window is in the fully closed position.
SFCC-Slide17
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
SFCC-Slide21
Service Bulletin/Repair Instructions
Intermittently the battery discharges overnight
SFCC-Slide22
Service Bulletin/Repair Instructions
InControl Touch Pro Inoperative
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SFCC-Slide40
Service Bulletin/Repair Instructions
Customers may report water leaking from the roof opening panel.
SSM74284
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74242
Service Bulletin/Repair Instructions
A customer may report a squeaking noise when turning the steering wheel during a manoeuvre.
SSM74267
Service Bulletin/Repair Instructions
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
SSM74279
Service Bulletin/Repair Instructions
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
SSM74264
Service Bulletin/Repair Instructions
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
LTB01245NAS3
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM).
SSM74161
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
SSM74237
Service Bulletin/Repair Instructions
A Customer may complain of one or more Smart Keys not working as expected with the vehicle. This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ?Smart Key deactivated? message on the Instrument Cluster Failure to unlock or lock all the doors when operating the Smart Key Poor range of the Smart key when operated.
SFCC10JAN19Slide
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated
LTB01108NAS5
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions.
N258NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
NAS1901002
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
LTB01245NAS2
Service Bulletin/Repair Instructions
This may be caused by an incorrect PCM Calibration causing a false flag of the DTC.
NAS18.12.017
Service Bulletin/Repair Instructions
Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro software updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
LTB01160NAS2
Service Bulletin/Repair Instructions
The lower Interactive Control Display Module (ICDM) may delaminate.
LTB01197NAS2
Service Bulletin/Repair Instructions
The air suspension system may be too firm and an 'Adaptive Dynamics Fault' message may be displayed on the Instrument Cluster. This message will be displayed until the ignition has been switched OFF and ON, and will continue to display each drive cycle until this Technical Bulletin has been completed.
LTB01249NAS2
Service Bulletin/Repair Instructions
A 'DEF (Diesel Exhaust Fluid) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
N268 UPS12618-2b
Service Bulletin/Repair Instructions
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements.
NAS18.08.015
Service Bulletin/Repair Instructions
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
SSM74188
Service Bulletin/Repair Instructions
Customers may report one or more of the following issues with the roof opening mechanism Jammed. When opening in tilt only one side opens. Rattles from guide rails or mechanism.
SSM74176
Service Bulletin/Repair Instructions
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
LTB01261NAS1
Service Bulletin/Repair Instructions
The Auto stop/start system may not function as expected.
SSM74156
Service Bulletin/Repair Instructions
Customers may report the engine management light (MIL) is illuminated with the possibility of a ?Traction Reduced - 2 Wheel Drive Only? warning message displayed within the instrument cluster message centre. DTC?s P1888-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).
LTB01145NAS3
Service Bulletin/Repair Instructions
A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).
LTB01263NAS1
Service Bulletin/Repair Instructions
A whine noise from the engine may be evident.
SSM74161Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM73302
Service Bulletin/Repair Instructions
SIM card does not latch in SIM slot or cannot be read.
SSM73302Attachme
Service Bulletin/Repair Instructions
SIM card does not latch in SIM slot or cannot be read.
SSM74037
Service Bulletin/Repair Instructions
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
LTB01251NAS1
Service Bulletin/Repair Instructions
A transmission fluid leak may be seen coming from below the vehicle and/or the customer may express concern of a lack of acceleration and/or a 'juddering' from the vehicle while driving with a transmission warning message displayed on the Instrument Cluster (IC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
SSM74123
Service Bulletin/Repair Instructions
A customer may raise a concern whereby the rev counter fluctuates and the engine does not feel smooth when idling during demand on the air conditiong system
LTB01210NAS1
Service Bulletin/Repair Instructions
The Cruise Control status and set speed may not be displayed on the Head Up Display (HUD). It does display the status and set speed in the Instrument Cluster.
SSM74130
Service Bulletin/Repair Instructions
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) software should not be updated unless related to a reported customer concern.
SSM74117
Service Bulletin/Repair Instructions
A customer may raise a concern with the instrument pack displaying ?DEF Dosing Malfunction No Restarts in 250 Miles?. A Technician may find Diagnostic Trouble Code P203B-31 stored as a result.
SSM73949
Service Bulletin/Repair Instructions
Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.
SSM74043
Service Bulletin/Repair Instructions
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74071
Service Bulletin/Repair Instructions
A customer may raise a concern with the instrument pack displaying ?DEF Dosing Malfunction No Restarts in 250 Miles?. A Technician may find Diagnostic Trouble Code P203B-31 stored as a result.
SSM74093
Service Bulletin/Repair Instructions
The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
LTB01247NAS1
Service Bulletin/Repair Instructions
In temperatures greater than 30ºC (86ºF), false activation with no obstacle present of the front left and/or front right Parking Aid System sensors may occur.
LTB01249NAS1
Service Bulletin/Repair Instructions
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
NAS1809014
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected, leading to one or more of the following features not functioning as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
N228NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the recorded engine serial number may not be correct. The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
SSM74086
Service Bulletin/Repair Instructions
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
LTB01140NAS3
Service Bulletin/Repair Instructions
A boom noise may be heard in the passenger compartment when the vehicle is in motion.
SSM74083
Service Bulletin/Repair Instructions
At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle.
SSM74029
Service Bulletin/Repair Instructions
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery:
SSM74047
Service Bulletin/Repair Instructions
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis.
SSM73959.2
Service Bulletin/Repair Instructions
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
LTB01220NAS1
Service Bulletin/Repair Instructions
A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun. The noise may also appear louder when starting the engine from a cold engine.
LTB01191NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM).
LTB01202NAS2
Service Bulletin/Repair Instructions
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) U2000-4B stored in the Rear Differential Control Module (RDCM).
SFCC09AUG18REVJL
Service Bulletin/Repair Instructions
A customer may complain of a Check Engine Lamp illumination or poor engine performance
SFCC09AUG18REVLR
Service Bulletin/Repair Instructions
A customer may report a discoloured patch on the rear spoiler.
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
A customer may report a discoloured patch on the rear spoiler.
LTB01215NAS1
Service Bulletin/Repair Instructions
The door exterior handle(s) may not fully retract when locking the vehicle. Door handle(s) may also show signs of a 'clunky' type motion and/or noise when locking the vehicle.
LTB00766NAS2
Service Bulletin/Repair Instructions
Damage/marking on the surface of the Instrument Cluster (IC) lens.
LTB01149NAS3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
LTB01160NAS1
Service Bulletin/Repair Instructions
The lower Interactive Control Display Module (ICDM) may delaminate.
LTB01228NAS1
Service Bulletin/Repair Instructions
The rear lamp(s) may be cracked and/or appear delaminated.
SSM73959
Service Bulletin/Repair Instructions
Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
N128NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
SGI18-15.2
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
SGI1815.2
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
SSM74001
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
N196 UPS4418-1BN
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: ? Infotainment controls - volume, seek, next and previous ? Instrument Cluster (IC) menu control ? Mobile phone control ? Favorite control ? Push to talk control
N196NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: ? Infotainment controls - volume, seek, next and previous ? Instrument Cluster (IC) menu control ? Mobile phone control ? Favorite control ? Push to talk control
SGI18-28
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control.
SGI1828.2
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control.
N228 UPS8018-1BN
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the recorded engine serial number may not be correct. The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
SGI18-27
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the recorded engine serial number may not be correct. The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
SSM73972
Service Bulletin/Repair Instructions
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
SSM73985
Service Bulletin/Repair Instructions
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
SSM73985 Attachm
Service Bulletin/Repair Instructions
Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number LR092827) installed in Range Rover Velar 2018 Model Year vehicles.
LTB01149NAS2
Service Bulletin/Repair Instructions
Hood open' Warning Message Displayed On Instrument Cluster
SFCC Jul12 2018
Service Bulletin/Repair Instructions
A Customer may report that the tail lamp appears to be delaminating or cracking.
SSM73954
Service Bulletin/Repair Instructions
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
SSM73954 Attachm
Service Bulletin/Repair Instructions
Issue: Visible corrosion on the vehicle brake disc friction faces which results in a grinding noise or judder.
SSM73955
Service Bulletin/Repair Instructions
Issue: Range Rover Velar Customers may report that the Front Park Distance Control (PDC) Sensors are activated although no obstacle is evident. Please note; this concern only occurs on vehicles fitted with Dynamic Bumpers, please see attachment for example
SSM73955 Attachm
Service Bulletin/Repair Instructions
Issue: Range Rover Velar Customers may report that the Front Park Distance Control (PDC) Sensors are activated although no obstacle is evident. Please note; this concern only occurs on vehicles fitted with Dynamic Bumpers, please see attachment for example
SSM73928
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73928 Attachm
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73939
Service Bulletin/Repair Instructions
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
LTB01205NAS1
Service Bulletin/Repair Instructions
The 'D' may flash on the Transmission Control Switch (TCS) and/or Instrument Cluster after an Auto Stop/Start event. DTC (Diagnostic Trouble Code) P0715-64 and P0700-02 may be stored in the Transmission Control Module (TCM) and a 'Gearbox Fault' warning message may be displayed on the Instrument Cluster.
SSM73927
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
LTB01108NAS4
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
SGI17-40.3
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, the deployable side step mounting holes have been located in an incorrect position. As a direct result, it may not be possible to attach deployable side steps as an accessory.
N076NAS3
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, the deployable side step mounting holes have been located in an incorrect position. As a direct result, it may not be possible to attach deployable side steps as an accessory.
SSM73931
Service Bulletin/Repair Instructions
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SFCC-14JUN18-11-
Service Bulletin/Repair Instructions
Customersmay report the charge warning light is illuminated and or the heated seats or steering wheel heater is inoperative.
SFCC-14JUN18-14-
Service Bulletin/Repair Instructions
A Customer may report the steering wheel is off center or the vehicle pulls.
SSM73548
Service Bulletin/Repair Instructions
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.
N218NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where, in certain adverse weather conditions, water ingress may occur in the D-Pillar area.
SGI18-25
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where, in certain adverse weather conditions, water ingress may occur in the D-Pillar area.
N212 UPS5718-4BN
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may have an incorrectly assembled engine oil pump.
SGI18-24
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may have an incorrectly assembled engine oil pump.
LTB01202NAS1
Service Bulletin/Repair Instructions
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Upon further diagnosis, the technician may find Diagnostic Trouble Code (DTC) U2000-4B stored in the Rear Differential Control Module (RDCM).
SSM73901
Service Bulletin/Repair Instructions
The customer may express a concern that the steering wheel is misaligned whilst driving the vehicle in a straight direction.
SSM73901 Attachm
Service Bulletin/Repair Instructions
The customer may express a concern that the steering wheel is misaligned whilst driving the vehicle in a straight direction.
N199NAS1
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the underhood/engine compartment harness may not be secured, which could lead to abrasive damage and electrical faults.
SGI18-22
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the underhood/engine compartment harness may not be secured, which could lead to abrasive damage and electrical faults.
LTB01140NAS2
Service Bulletin/Repair Instructions
A boom noise may be heard in the passenger compartment when the vehicle is in motion.
LTB01191NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM).
LTB01197NAS1
Service Bulletin/Repair Instructions
The air suspension system may be too firm and an 'Adaptive Dynamics Fault' message may be displayed on the Instrument Cluster. This message will be displayed until the ignition has been switched OFF and ON, and will continue to display each drive cycle until this Technical Bulletin has been completed.
SSM73768
Service Bulletin/Repair Instructions
Issue: This SSM is for a ?No Audio? symptom on the Meridian Surround Sound System. The surround sound system can be recognised in the Audio Settings menu. If you have a Meridian Surround Sound System then you will be able to see the surround sound modes as shown in the yellow box in ?Attachment 1?.
SFCC-10MAY18-02
Service Bulletin/Repair Instructions
Charge warning light illuminated /heated seats or steering wheel inoperative
SSM72961
Service Bulletin/Repair Instructions
Issue: Tunescan does not operate, scrolling window animation is constantly running.
SSM73635
Service Bulletin/Repair Instructions
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
SSM73860
Service Bulletin/Repair Instructions
Issue: Windscreen cracked
SSM73855
Service Bulletin/Repair Instructions
Issue: A Customer may report their steering column does not move when trying to adjust in an up/down or in/out movement.
SFCC-12APR18-01-
Service Bulletin/Repair Instructions
Customers may report a ?Diesel Exhaust Fluid (DEF) Dosing Malfunction?, ?No Restarts in XXXX Miles? message displays on the Instrument Cluster and Check Engine (CEL) Lamp illumination.
SSM73851
Service Bulletin/Repair Instructions
Issue: Customers may report that the exterior deployable door handle may not fully retract to its inboard/flush position in freezing ambient conditions. This may be more evident after a high pressure jet wash or if the door handles have been deployed for extended periods of time (During washing in cold temperatures). Please Note:-This is a cosmetic appearance concern only and the primary function of the door handle, vehicle locks and security system remain unaffected.
SSM73847
Service Bulletin/Repair Instructions
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. ONLY DTCs P0715-64 and P0700-02 are stored in the Transmission Control Module (TCM) P0715-64 - Input/Turbine Shaft Speed Sensor "A" Circuit - signal plausibility failure P0700-02 - Transmission Control System (MIL Request) - general signal failure. If there are any other DTCs stored in the TCM they must be investigated and rectified prior to carrying out the instruction detailed in this SSM. Refer to the DTC index on TOPIx ? 100-00 General Information ? Diagnostic Trouble Code Index DTC: Transmission Control Module (TCM) NOTE ? The concern detailed in this SSM is applicable to 2017 and 2018 MY vehicles and typically occurs at low mileage (below 2500 miles/4000 kilometres) and affects vehicles fitted with the 8HP45 or 8HP70 automatic transmission.
SSM73849
Service Bulletin/Repair Instructions
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
SSM73845
Service Bulletin/Repair Instructions
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
LTB01170NAS1
Service Bulletin/Repair Instructions
The steering wheel left control switch may exhibit a loss of function where the audio volume cannot be adjusted.
LTB01182NAS1
Service Bulletin/Repair Instructions
One or more of the first, second, and/or third row heated seats may switch OFF during use. When this occurs, the heated seats remain inoperative until the engine has been switched OFF and then restarted.
SSM73840
Service Bulletin/Repair Instructions
Issue: A concern has been identified on certain Velar vehicles equipped with the Ingenium 2.0L Diesel Engine, which may exhibit an audible engine whine that is detectable within the cabin.
N128NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
SGI18-15
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.
SSM73837
Service Bulletin/Repair Instructions
Issue: LTB01182 - Heated seats deactivating during use has been published in TOPIx with the incorrect Pathfinder release number (149) shown in step 1 of the diagnostic procedure section of the Bulletin.
SSM73823
Service Bulletin/Repair Instructions
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
LTB00401NAS6
Service Bulletin/Repair Instructions
The steering wheel may exhibit a vibration / shimmy while driving.
SSM73792
Service Bulletin/Repair Instructions
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM73812
Service Bulletin/Repair Instructions
Issue: JLR Quality are investigating issues with cracks in front windscreens on Range Rover Velar L560
SSM73812 Attachm
Service Bulletin/Repair Instructions
Issue: JLR Quality are investigating issues with cracks in front windscreens on Range Rover Velar L560
LTB01165NAS1
Service Bulletin/Repair Instructions
The navigation system map displayed in the center of the Virtual Display Instrument Cluster may be corrupt and moves/scrolls vertically up the display.
LTB01146NAS1
Service Bulletin/Repair Instructions
The front left and right door speakers may exhibit poor sound quality.
SSM73794
Service Bulletin/Repair Instructions
Issue: Additional reinforcing plate is required when fitting Deployable Side Step accessory parts to Velar.
SSM73794 Attachm
Service Bulletin/Repair Instructions
Issue: Additional reinforcing plate is required when fitting Deployable Side Step accessory parts to Velar.
SSM73804
Service Bulletin/Repair Instructions
Issue: INJECTOR Refit Kit (Service Part number: LR105428) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet.
LTB01108NAS3
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted.
N106NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where, after selecting Reverse (R) or 360° surround camera view, the 'birds eye view' vehicle icon is replaced with a black background. When Drive (D) is selected, the screen flickers and intermittently displays reverse trajectory lines.
LTB01077NAS3
Service Bulletin/Repair Instructions
A 'Gearbox not in park' message may be displayed on the Instrument Cluster with the transmission in 'P' (PARK).
LTB01159NAS1
Service Bulletin/Repair Instructions
The temperature of the air blowing through the rear air vents may be noticeably higher than the air blowing through any other air vents, affecting the ability to set a constant comfortable temperature within the passenger compartment.
LTB01145NAS2
Service Bulletin/Repair Instructions
A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).
SFCC_08MAR18_04
Service Bulletin/Repair Instructions
Touch Screen Delamination
SFCC_08MAR18_07
Service Bulletin/Repair Instructions
TCU activation at PDI
SSM73629
Service Bulletin/Repair Instructions
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
SSM73725
Service Bulletin/Repair Instructions
Issue: Customer may report that the exterior deployable door handle does not fully retract to its inboard/flush position in freezing ambient conditions. Please note:- This is a cosmetic appearance concern only and the primary functions of the door handle, vehicle locks and security system remain unaffected.
SFCC-11JAN18 Att
Service Bulletin/Repair Instructions
Customers may report slow demisting of interior windows during freezing temperatures.
SSM73628
Service Bulletin/Repair Instructions
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM73628 Attachm
Service Bulletin/Repair Instructions
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM73691
Service Bulletin/Repair Instructions
Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release One or more of the following DTC's may be stored in the Anti-lock Brake System (ABS) Control Module: C2007-13 - Right Motor - Circuit Open C2008-13 - Left Motor - Circuit Open
SSM73691 Attachm
Service Bulletin/Repair Instructions
Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release One or more of the following DTC's may be stored in the Anti-lock Brake System (ABS) Control Module: C2007-13 - Right Motor - Circuit Open C2008-13 - Left Motor - Circuit Open
N109NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the front floor console left and right sliding armrests have free play back and forth.
SGI17-56.2
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover Range Rover Velar vehicles within the listed Affected Vehicle Range where the front floor console sliding left and right armrests have free play back and forth.
N143 UPS11517-1b
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the linkages between the climate control system fresh air inlet door and servo motor may become detached, leading to a failure of the inlet door required for automatic temperature control.
SGI18-01
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the linkages between the climate control system fresh air inlet door and servo motor may become detached, leading to a failure of the inlet door required for automatic temperature control. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
SSM73635_11_30_2
Service Bulletin/Repair Instructions
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
SA17TE-07 ISSUE
Service Bulletin/Repair Instructions
This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Land Rover SSM #73635
LTB01134NAS1
Service Bulletin/Repair Instructions
A creak noise may be evident from the center of the instrument panel.
LTB00693NAS3
Service Bulletin/Repair Instructions
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15°C or lower) ambient temperatures; ? Poor cooling performance of the Air Conditioning (A/C) system; and/or ? Warm, damp or musty smells coming from the vents.
SSM73635_11_23_2
Service Bulletin/Repair Instructions
Unable to activate telematics at PDI
SSM73640
Service Bulletin/Repair Instructions
Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have reported a high frequency ?squeak? or ?squeal? noise from the front or rear of their vehicles, observed most noticeably whilst driving over speed bumps or uneven road surfaces. Technicians have resolved the complaints by replacing front or rear anti-roll bar (ARB) bushes. Investigations into returned components by both JLR and component suppliers have not been able to identify causal factors for the original complaint.
SSM73642
Service Bulletin/Repair Instructions
Issue: A customer may report a small reduction in cooling performance or a click or thunk from behind the Fascia on the Glove box side
LTB01126NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
SA17TE-07
Service Bulletin/Repair Instructions
Jaguar Land Rover North America Front Desk Engineering would like to inform all Pathfinder users about an emerging concern being tracked via technical helpline cases and EPQR submissions. When attempting to perform a complete PDI on 18MY Jaguar F-PACE or 18MY Land Rover Range Rover Velar models, a communication error between Telematics Control Unit (TCU) and JLR's Connected Car Server may leave the Telematics system deactivated. This issue is still under investigation and the root cause is not fully understood, but we have compiled an interim strategy to expedite a solution for circumstance based on TA cases where effective results have been achieved. Please see the attached PDF with detailed interim instructions for processing these vehicles. We apologize for any inconvenience this may have caused recently, and once a formal solution has been released this alert will be updated with appropriate details
SFCC-14SEP17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SSM73563
Service Bulletin/Repair Instructions
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available. When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
SSM73553
Service Bulletin/Repair Instructions
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
SSM73527
Service Bulletin/Repair Instructions
Issue: A customer may express a concern of one or more of the following symptoms: * Cycling vent temperatures, blowing warm and then cold. * Misting up of the front, side or rear screen(s) in cool ambient air temperatures (less than 15°C) * Poor cooling performance of the Air Conditioning (A/C) system * Warm, damp or musty smells coming from the vents
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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.