N881 Range Rover 21AUG26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Vehicle report
2019 LAND ROVER RANGE ROVER VELAR
Service bulletins
426 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
N881 Range Rover 17JUL26
Other
Powertrain Control Module (PCM) Software Update
SSM76468 - 03JUL26
Other
Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
N881 Range Rover 16JUN26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off
SSM76458 - 22MAY26
Other
Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how the harness has faulted is provided in claims.
N906v2 - 18MAY26
Service Bulletin/Repair Instructions
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
N881 Range Rover 15MAY26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 Range Rover 17APR26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 Range Rover 20MAR26
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Range Rover_N881 02-20-20
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Range Rover_N881_17OCT25
Other
Powertrain Control Module (PCM) Software Update
JLRTB02023NAS3 RESCINDED
Service Bulletin/Repair Instructions
MIL Illuminated.
SSM76386 - 29AUG25
Other
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Range Rover_N881_18AUG25
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Range Rover_N906_18AUG25
Other
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
Range Rover_N881_20JUN25
Other
Powertrain Control Module (PCM) Software Update
Range Rover_N906_20JUN25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N906_16MAY25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N881_16MAY25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
TUCC_MAY2025_14
Other
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
SSM76317 - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
Range Rover_N881_18APR25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Range Rover_N906_18APR25
Other
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_22
Other
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
Range_Rover_N881_21MAR25
Other
Powertrain Control Module (PCM) Software Update
Range_Rover_N906_21MAR25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
MRC_H419_N725_MAR2025_43
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
Other
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Range_Rover_N881_21FEB25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Range_Rover_N906_21FEB25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_FEB2025_25
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Other
Infotainment Master Controller (IMC) Extended Warranty
N735
Service Bulletin/Repair Instructions
InControl Touch Pro Wired Update
N769
Service Bulletin/Repair Instructions
Infotainment Master Controller (IMC) Extended Warranty
Range Rover_N881_17JAN25
Other
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
Range Rover_N906_17JAN25
Other
BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N881_20DEC24
Other
The Malfunction Indicator Lamp (MIL) may illuminate
Range Rover_N906_20DEC24
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_DEC2024_48
Other
Low coolant light on or smell of coolant from engine area.
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Range Rover_N808_15NOV24
Other
Powertrain Control Module (PCM) Update
Range Rover_N906_15NOV24
Other
The BCM requires replacement with a new component which fully meets the US importation requirements.
SFCC_NOV2024_32
Other
The engine cooling pump has a visible coolant leak.
SSM76149
Other
Fuel Pump Driver Module Inoperative
Range_Rover_N808_18OCT24
Other
Powertrain Control Module (PCM) Update
Range_Rover_N881_18OCT24
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Range_Rover_N906_18OCT24
Other
Body Control Module (BCM) does not fully meet US importation requirements.
SFCC_OCT2024_45
Other
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Range Rover_N881_20SEP24
Other
Powertrain Control Module (PCM) Software Update
SFCC_SEP2024_27
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_SEP2024_45
Other
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
MRC_AUG2024_49
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
RangeRover_N808
Other
Powertrain Control Module (PCM) Update
SFCC_AUG2024_24
Other
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_JUL2024_40
Other
Engine ‘knocking’ noise on start up after a new AJ20-D4 service engine has been fitted.
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
N881
Service Bulletin/Repair Instructions
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
SFCC_MAR2024_27
Service Bulletin/Repair Instructions
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
BIG5MAR24_34b
Service Bulletin/Repair Instructions
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SFCC_FEB2024_35
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_DEC2023_32
Service Bulletin/Repair Instructions
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
N808v2-09OCT23
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Update
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
SSM75939
Service Bulletin/Repair Instructions
PDC Park distance control no volume
BIG5AUG23_31
Service Bulletin/Repair Instructions
POWERTRAIN MODULE CONTROL (PCM) UPDATE
SSM75869
Service Bulletin/Repair Instructions
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SFCC_AUG2023_32
Service Bulletin/Repair Instructions
POWERTRAIN MODULE CONTROL (PCM) UPDATE
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
SSM75934
Service Bulletin/Repair Instructions
Engine Noise
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_33
Service Bulletin/Repair Instructions
ENGINE PRIMARY BELT SHREDDING
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76039
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76022
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76009
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM75771
Service Bulletin/Repair Instructions
Engine knocking noise post service engine replacement - incorrect fuel injector installation.
SFCC_MAY2023_43
Service Bulletin/Repair Instructions
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_34
Service Bulletin/Repair Instructions
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS â AJ126
SSM75971
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
SFCC_MAR2023_35
Service Bulletin/Repair Instructions
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SSM75963
Service Bulletin/Repair Instructions
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75953
Service Bulletin/Repair Instructions
P6 Engine Primary belt shredding - MHEV only
SSM75951
Service Bulletin/Repair Instructions
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75925
Service Bulletin/Repair Instructions
Oil Leak â Transmission Oil Cooler Pipes
SSM75918
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
JLRTB02027NAS3
Service Bulletin/Repair Instructions
A Coolant Level Low message may be displayed on the Instrument Panel Cluster(IPC) and/or a fluid leak is visible under the vehicle.
SFCC_NOV2022_31
Service Bulletin/Repair Instructions
A customer will complain about a noise / low battery light/ low coolant light and or overheating
SFCC_OCT2022_24
Service Bulletin/Repair Instructions
SOS Limited Availability or SOS Not available warning message displayed
SFCC_OCT2022_34
Service Bulletin/Repair Instructions
Customer reports that low coolant lamp on, coolant leak.
SFCC_OCT2022_35
Service Bulletin/Repair Instructions
Engine âknockingâ noise on start up after a new AJ20-D4 service engine has been fitted.
SSM75876
Service Bulletin/Repair Instructions
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75876ATT
Service Bulletin/Repair Instructions
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75409
Service Bulletin/Repair Instructions
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75824
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75647
Service Bulletin/Repair Instructions
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
SSM75618
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_29
Service Bulletin/Repair Instructions
Coolant warning light and/or coolant leaking from vehicle.
SFCC_SEP2022_31
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_SEP2022_37
Service Bulletin/Repair Instructions
Suspension Warning Displayed On Instrument Cluster
SSM75848
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75848ATT
Service Bulletin/Repair Instructions
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_AUG2022_34
Service Bulletin/Repair Instructions
Coolant warning light and/or coolant leaking from vehicle.
SFCC_AUG2022_35
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_38
Service Bulletin/Repair Instructions
Transfer Case Judder with Steering Input Applied
SFCC_JUN2022_16
Service Bulletin/Repair Instructions
DIESEL ENGINE PCM CALIBRATION - CANCELLED
SFCC_JUN2022_31
Service Bulletin/Repair Instructions
Vehicle smoking from tailpipe, lack of power and MIL on.
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAY2022_39
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise
N640
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Incorrect Calibration
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_44
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_48
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while driving straight ahead on rough roads.
SSM75701
Service Bulletin/Repair Instructions
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_38
Service Bulletin/Repair Instructions
Charge warning light on, MIL light
SSM75681
Service Bulletin/Repair Instructions
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SFCC_JAN2022_48
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise
SSM75648
Service Bulletin/Repair Instructions
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
SSM75648ATT
Service Bulletin/Repair Instructions
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_38
Service Bulletin/Repair Instructions
Vehicle smoking from tailpipe, lack of power and MIL on.
SFCC_DEC2021_39
Service Bulletin/Repair Instructions
Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
SFCC_DEC2021_44
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SFCC_DEC2021_45
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
LTB01245NAS4
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated.
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75620
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75609
Service Bulletin/Repair Instructions
INGENIUM I6 3.0L Petrol - PCV Cover Valve â Poor Idle
IC TP 21B
Service Bulletin/Repair Instructions
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
SFCC_NOV2021_47
Service Bulletin/Repair Instructions
Oil ingress in air intake system; Vehicle smoking from tailpipe, lack of power and MIL on
SFCC_NOV2021_51
Service Bulletin/Repair Instructions
A customer may report a noise from the front suspension when driving at low speeds with steering input applied.
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SSM75581
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise - Front upper Control Arm
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75423
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SSM75521
Service Bulletin/Repair Instructions
REDUCED OR LACK OF POWER ASSIST AT START UP
SSM75509
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL)
SSM75509ATT
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL)
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_39
Service Bulletin/Repair Instructions
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_43
Service Bulletin/Repair Instructions
BECM offline after programming.
SFCC_JUL2021_53
Service Bulletin/Repair Instructions
Washer Fluid Low Message Displayed
SSM75444
Service Bulletin/Repair Instructions
Washer Fluid Low Message Displayed When Washer Bottle Full
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_29
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_JUN2021_34
Service Bulletin/Repair Instructions
A customer may report a clicking type noise from the wheel area at low speeds when turning near full lock.
SFCC_MAY2021_35
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SSM75411
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75411ATT
Service Bulletin/Repair Instructions
Smart key inoperative
SSM75416
Service Bulletin/Repair Instructions
Update Apple Carplay Navigation Voice Guidance Not Heard
NAS20.11.002.3
Service Bulletin/Repair Instructions
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
SSM75406
Service Bulletin/Repair Instructions
Check Engine MIL illuminated
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_APR2021_27
Service Bulletin/Repair Instructions
There was a flashing D when slowing to a stop.
SFCC_APR2021_45
Service Bulletin/Repair Instructions
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
JLRTB02041NAS3
Service Bulletin/Repair Instructions
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_40
Service Bulletin/Repair Instructions
Floor Ground Stud Corrosion
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_30
Service Bulletin/Repair Instructions
Rattle From Engine Bay
SFCC_FEB2021_33
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_FEB2021_34
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_JAN2021_15
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_JAN2021_30
Service Bulletin/Repair Instructions
There is a noise coming from the engine bay.
SFCC_JAN2021_35
Service Bulletin/Repair Instructions
There is a restricted performance message in the instrument pack and a Check Engine MIL.
SFCC_JAN2021_40
Service Bulletin/Repair Instructions
A customer may report that the rear tailgate is not opening from one of the different switch sources or the tailgate releases but, does not fully open, it just opens slightly.
JLRTB02027NAS1
Service Bulletin/Repair Instructions
A 'Coolant Level Low' message may be displayed on the Instrument Panel Cluster (IPC)and/or a fluid leak is visible under the vehicle.
N481NAS2
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
NAS20.11.002v2
Service Bulletin/Repair Instructions
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
SFCC_DEC2020_26
Service Bulletin/Repair Instructions
There is a rattle noise coming from the engine bay.
SFCC_DEC2020_28
Service Bulletin/Repair Instructions
There is a restricted performance message in the instrument pack and a Check Engine MIL.
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SSM75182
Service Bulletin/Repair Instructions
Engine Misfire, Rattle, Knock, lack of power.
SSM75182ATT
Service Bulletin/Repair Instructions
Engine Misfire, Rattle, Knock, lack of power.
JLRTB02017NAS3
Service Bulletin/Repair Instructions
Interactive Control Display Module (ICDM) - Purple Line Flickering
JLRTB02041NAS2
Service Bulletin/Repair Instructions
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
LTB00766NAS5
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
LTB01140NAS4
Service Bulletin/Repair Instructions
A boom noise may be heard in the passenger compartment when the vehicle is in motion.
LTB01218NAS2
Service Bulletin/Repair Instructions
An unpleasant odor in the passenger compartment when using the HVAC Control Module(HVAC) system that is more noticeable in hot conditions.
LTB01247NAS3
Service Bulletin/Repair Instructions
The front left and front right parking aid sensors become activated when there is no obstacle present. This is only present on temperatures above 30ºC.
LTB01251NAS3
Service Bulletin/Repair Instructions
A transmission fluid leak may be seen coming from below the vehicle. There may also be alack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipes.
LTB01269NAS2
Service Bulletin/Repair Instructions
A recess can be felt underneath the front and/or rear seat covers.
LTB01287NAS4
Service Bulletin/Repair Instructions
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
SFCC_NOV2020_36
Service Bulletin/Repair Instructions
The engine fan runs excessively.
SFCC_NOV2020_43
Service Bulletin/Repair Instructions
A customer may report that the roof opening panel or the roof blind does not operate with the âone touchâ feature.
SFCC_NOV2020_49
Service Bulletin/Repair Instructions
Exterior A-Pillar Trim Discoloration / Fading
N481NAS1
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
SSM75106
Service Bulletin/Repair Instructions
Customers report the panoramic roof glass opening panel / sunblind has lost its one-touch operation.
SFCC_OCT2020_16
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_OCT2020_35
Service Bulletin/Repair Instructions
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
LTB01134NAS2
Service Bulletin/Repair Instructions
A creak noise may be evident from the center of the instrument panel.
SSM75008
Service Bulletin/Repair Instructions
A-Post Finisher (Outer) â Discolored
SFCC_AUG2020_37
Service Bulletin/Repair Instructions
A customer may report that the A-Pillar trim is discolored or faded.
SFCC Jul20_16
Service Bulletin/Repair Instructions
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
SFCC Jul20_19
Service Bulletin/Repair Instructions
The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC Jul20_20
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC Jul20_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on. The engine is shaking.
SFCC Jul20_26
Service Bulletin/Repair Instructions
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC Jul20_28
Service Bulletin/Repair Instructions
Potential water corrosion in junction box may cause a no start condition
SFCC Jul20_7
Service Bulletin/Repair Instructions
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
JLRTB02044NAS1
Service Bulletin/Repair Instructions
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
NAS20.07.012
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SSM74892
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
N451NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.06.004_2
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.07.001
Service Bulletin/Repair Instructions
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been reinstated.
BIG5_JUN_42
Service Bulletin/Repair Instructions
EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
JLRTB02041NAS1
Service Bulletin/Repair Instructions
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
SFCC_JUN2020_18
Service Bulletin/Repair Instructions
There is a noise from the front of the car.
SFCC_JUN2020_23
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC_JUN2020_8
Service Bulletin/Repair Instructions
Service Actions H291 and N451 Temporarily Suspended
SSM74856
Service Bulletin/Repair Instructions
Suspended Campaign N451
BIG5_JUN_48
Service Bulletin/Repair Instructions
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously
NAS20.06.006
Service Bulletin/Repair Instructions
Service Actions H291 and N451 Temporarily Suspended
N451NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.06.004
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_MAY2020_29
Service Bulletin/Repair Instructions
The low coolant warning is on in the car. There is a leak under the front of the car.
SFCC_MAY2020_30
Service Bulletin/Repair Instructions
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SFCC_MAY2020_31
Service Bulletin/Repair Instructions
There is a noise when turning or accelerating. There is a judder when turning. The tires jump when turning.
LTB01251NAS2
Service Bulletin/Repair Instructions
A transmission fluid leak may be seen coming from below the vehicle. There may also be a lack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
SSM74811
Service Bulletin/Repair Instructions
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74779
Service Bulletin/Repair Instructions
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG23
Service Bulletin/Repair Instructions
⢠There is a noise on turns. ⢠There is a judder from the vehicle.
SFCC_APR20_PG24
Service Bulletin/Repair Instructions
⢠There is a loud noise from the front of the vehicle. ⢠The Check Engine MIL is on.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74786
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
JLRTB02030NAS1
Service Bulletin/Repair Instructions
A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): ⢠P2B61-73 ⢠P26CB-72
SSM74764
Service Bulletin/Repair Instructions
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
JLRTB02017NAS2
Service Bulletin/Repair Instructions
The Interactive Control Display Module (ICDM) may not be operating as expected. A purple line can be seen flickering on the lower edge of the ICDM.
JLRTB02023NAS2
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_MAR12_18
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_MAR12_19
Service Bulletin/Repair Instructions
There is a leak from the vehicle.
SFCC_MAR12_20
Service Bulletin/Repair Instructions
There is a noise from the engine. The charge warning lamp is on.
SFCC_MAR12_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_MAR12_31
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
JLRTB02023NAS1
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
UPS0920-1BNAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience a quiescent drain on the startup battery due to the Instrument Panel Cluster Control Module (IPC) remaining active.
SFCC_FEB20_33
Service Bulletin/Repair Instructions
The vehicle will not start.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
RCTR_29JAN20_14
Service Bulletin/Repair Instructions
Pop Noise From Audio Output
RCTR_29JAN20_16
Service Bulletin/Repair Instructions
Front PDC will sound when there is nothing in front of the vehicle.
SSM74698
Service Bulletin/Repair Instructions
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
JLRTB02017NAS1
Service Bulletin/Repair Instructions
The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_JAN20_23
Service Bulletin/Repair Instructions
Front PDC False Activation
TechRS_NOV19_100
Service Bulletin/Repair Instructions
Customer is able to unlock and lock the vehicle but not able to start vehicle
TechRS_NOV19_101
Service Bulletin/Repair Instructions
Customer is able to unlock and lock the vehicle but not able to start vehicle
TechRS_NOV19_103
Service Bulletin/Repair Instructions
Intermittent blower motor operation
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_86
Service Bulletin/Repair Instructions
The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
Tech_RS_NOV19_92
Service Bulletin/Repair Instructions
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Tech_RS_NOV19_93
Service Bulletin/Repair Instructions
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier Bosch, or the Central Configuration learn in.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_98
Service Bulletin/Repair Instructions
The Front PDC will sound when there is nothing in front of the vehicle.
Tech_RS_NOV19_99
Service Bulletin/Repair Instructions
Customer states not able to start vehicle after state inspection test is performed.
SSM74634
Service Bulletin/Repair Instructions
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
SFCC_NOV19_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_23
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_31
Service Bulletin/Repair Instructions
The Front PDC will sound when there is nothing in front of the vehicle.
SFCC_NOV19_32
Service Bulletin/Repair Instructions
Not able to start vehicle due to dead battery after a state mandated inspection test.
SFCC_NOV19_33
Service Bulletin/Repair Instructions
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources.
SFCC_NOV19_43
Service Bulletin/Repair Instructions
A customer may report that the steering wheel is not straight when driving straight down the road.
SSM74607
Service Bulletin/Repair Instructions
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile device.
LTB012897NAS3
Service Bulletin/Repair Instructions
VIBRATION IN PASSENGER COMPARTMENT WHEN STARTING OR IDLING
SSM74604
Service Bulletin/Repair Instructions
Engine MIL on.
SFCC_OCT19_24
Service Bulletin/Repair Instructions
The vehicle feels like one wheel is locked when turning
SFCC_OCT19_25
Service Bulletin/Repair Instructions
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_27
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_29
Service Bulletin/Repair Instructions
The Front PDC will sound when there is nothing in front of the vehicle.
SFCC_OCT19_34
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
SFCC_OCT19_36
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_37
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SSM74588
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
SSM74568Att
Service Bulletin/Repair Instructions
EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
SFCC_SEP19_Slide
Service Bulletin/Repair Instructions
The Front PDC will sound when there is nothing in front of the vehicle.
LTB01247NAS2
Service Bulletin/Repair Instructions
The front left and front right parking aid sensors become activated when there is no obstacle present. This is only present on temperatures above 30ºC.
LTB01249NAS3
Service Bulletin/Repair Instructions
A 'No Engine Restarts in XXX miles' message, accompanied by a DEF dosing malfunction message on the Instrument Cluster (IC), with stored Diagnostic Trouble Codes (DTC) P208A-13 and P208C-11 in the Powertrain Control Module (PCM).
SSM74529
Service Bulletin/Repair Instructions
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight direction.
SSM74529Attachme
Service Bulletin/Repair Instructions
The customer may express a concern stating their steering wheel is misaligned whilst driving the vehicle in a straight direction.
SFCC AUG19 Slide
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
SSM74500
Service Bulletin/Repair Instructions
Air conditioning being reported as inoperative at the Pre-Delivery Inspection (PDI).
SSM74491
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SFCC Slide17
Service Bulletin/Repair Instructions
No oil pressure on new engine; Bolts from original engine seem to bottom out on new engine
SFCC Slide18
Service Bulletin/Repair Instructions
Check Engine Light illuminated, Restricted Performance Message on IPC
SFCC Slide24
Service Bulletin/Repair Instructions
Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available
SFCC Slide25
Service Bulletin/Repair Instructions
TCU_3 Programming failures
SFCC Slide26
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC Slide30
Service Bulletin/Repair Instructions
Customer states the vehicle will not start
SFCC Slide43
Service Bulletin/Repair Instructions
The tire valve stem is broken or cracked.
SFCC Slide45
Service Bulletin/Repair Instructions
Customer states the steering wheel is off center.
SSM74479
Service Bulletin/Repair Instructions
A customer may report that one or more of the capacitive buttons on the lower Interactive Control Display Module (ICDM) are activating involuntarily when not selected. Affecting InControl Touch Pro Duo infotainment systems only.
SSM74456
Service Bulletin/Repair Instructions
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
LTB01287NAS2
Service Bulletin/Repair Instructions
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
SFCC_MAY19_Slide
Service Bulletin/Repair Instructions
A customer may express a concern that a recess can be felt underneath the front and or rear seat covers.
LTB01269NAS1
Service Bulletin/Repair Instructions
A customer may express a concern that a recess can be felt underneath the front and/or rear seat cover(s).
LTB01287NAS1
Service Bulletin/Repair Instructions
A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at idle.
SSM74329
Service Bulletin/Repair Instructions
Air suspension compressor being replaced for an E Chamber failure.
N299NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the Parking Aid system audible warning does not function.
NAS1904009
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Parking Aid System audible warning does not function.
SFCC-APRIL19-Sli
Service Bulletin/Repair Instructions
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74303
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
SSM74374
Service Bulletin/Repair Instructions
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
LTB00766NAS4
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SSM73872
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74189
Service Bulletin/Repair Instructions
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
SFCC-14MAR19-Sli
Service Bulletin/Repair Instructions
TCU-3 programming failures. TCU-3 software download incomplete due to software iteration step.
SSM74336
Service Bulletin/Repair Instructions
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
SSM74180
Service Bulletin/Repair Instructions
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.
SSM74180Attachme
Service Bulletin/Repair Instructions
Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.
SSM74300
Service Bulletin/Repair Instructions
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
SSM73799
Service Bulletin/Repair Instructions
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
SSM74310
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
SSM74310Attachme
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM).Issue applies to AJ20-D4 engine only.
N299 UPS1519-6BN
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the Parking Aid system audible warning does not function.
SSM74286
Service Bulletin/Repair Instructions
Customers may report that one or both front door windows rattle whilst the window is in the fully closed position.
SSM74286Attachme
Service Bulletin/Repair Instructions
Customers may report that one or both front door windows rattle whilst the window is in the fully closed position.
N287NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the Interactive Control Display Module (ICDM) and Interactive Display Module 'A' (IDMA) Touchscreens (TS) may not function as expected following an engine start up.
NAS19-02-006
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Interactive Control Display Module (ICDM) and Interactive Display Module 'A' (IDMA) Touchscreens (TS) may not function as expected following an engine start up.
SFCC-Slide17
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
SFCC-Slide22
Service Bulletin/Repair Instructions
InControl Touch Pro Inoperative
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SFCC-Slide40
Service Bulletin/Repair Instructions
Customers may report water leaking from the roof opening panel.
SSM74284
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74242
Service Bulletin/Repair Instructions
A customer may report a squeaking noise when turning the steering wheel during a manoeuvre.
SSM74267
Service Bulletin/Repair Instructions
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
SSM74279
Service Bulletin/Repair Instructions
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
SSM74264
Service Bulletin/Repair Instructions
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
SSM74161
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
SSM74237
Service Bulletin/Repair Instructions
A Customer may complain of one or more Smart Keys not working as expected with the vehicle. This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ?Smart Key deactivated? message on the Instrument Cluster Failure to unlock or lock all the doors when operating the Smart Key Poor range of the Smart key when operated.
NAS18120192
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification.
SFCC10JAN19Slide
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated
LTB01108NAS5
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions.
N276 UPS13118-3B
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification.
NAS18.12.017
Service Bulletin/Repair Instructions
Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro software updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
N268 UPS12618-2b
Service Bulletin/Repair Instructions
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements.
NAS18.08.015
Service Bulletin/Repair Instructions
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
181912.033
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the crankshaft pulley/damper bolt may have been manufactured away from specification. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
NAS18.12.012
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the crankshaft pulley/damper bolt may have been manufactured away from specification. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
SSM74188
Service Bulletin/Repair Instructions
Customers may report one or more of the following issues with the roof opening mechanism Jammed. When opening in tilt only one side opens. Rattles from guide rails or mechanism.
SSM74176
Service Bulletin/Repair Instructions
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
SSM74156
Service Bulletin/Repair Instructions
Customers may report the engine management light (MIL) is illuminated with the possibility of a ?Traction Reduced - 2 Wheel Drive Only? warning message displayed within the instrument cluster message centre. DTC?s P1888-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).
LTB01263NAS1
Service Bulletin/Repair Instructions
A whine noise from the engine may be evident.
N245 UPS9618-2BN
Service Bulletin/Repair Instructions
Only applicable to R-Dynamic vehicles. An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where in temperatures greater than 30ºC (86ºF), false activation with no obstacle present of the front left and/or front right Parking Aid System sensors may occur.
N251NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where, in the event of heavy rain or use of jet wash, water may ingress into the tailgate and leak out from the tailgate latch or passenger assist handle.
NAS18.11.009
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where, in the event of heavy rain or use of jet wash, water may ingress into the tailgate and leak out from the tailgate latch or passenger assist handle
SSM74161Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM73302
Service Bulletin/Repair Instructions
SIM card does not latch in SIM slot or cannot be read.
SSM73302Attachme
Service Bulletin/Repair Instructions
SIM card does not latch in SIM slot or cannot be read.
SSM74037
Service Bulletin/Repair Instructions
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
LTB01251NAS1
Service Bulletin/Repair Instructions
A transmission fluid leak may be seen coming from below the vehicle and/or the customer may express concern of a lack of acceleration and/or a 'juddering' from the vehicle while driving with a transmission warning message displayed on the Instrument Cluster (IC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).
NAS18.10.019
Service Bulletin/Repair Instructions
Potential issues have been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range. The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start-up NGI and TCU SOTA enable/disable option Pre-loaded Electric Vehicle (EV) layout incorrect - My EV panel is displayed on right side instead of displaying in center HMI improvement for EV features related to: - Customer Home page (CHP) - EV Setting - Vehicle PreConditioning/Departure settings Translations required for 'My EV Panel', the title of EV CHP widget
N234NAS1
Service Bulletin/Repair Instructions
Potential issues have been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range. The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start-up NGI and TCU SOTA enable/disable option Pre-loaded Electric Vehicle (EV) layout incorrect - My EV panel is displayed on right side instead of displaying in center HMI improvement for EV features related to: - Customer Home page (CHP) - EV Setting - Vehicle Pre-Conditioning/Departure settings Translations required for 'My EV Panel', the title of EV CHP widget
SSM74123
Service Bulletin/Repair Instructions
A customer may raise a concern whereby the rev counter fluctuates and the engine does not feel smooth when idling during demand on the air conditiong system
SSM74130
Service Bulletin/Repair Instructions
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) software should not be updated unless related to a reported customer concern.
NAS18.10.010
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where in temperatures greater than 30ºC (86ºF), false activation with no obstacle present of the front left and/or front right Parking Aid System sensors may occur.
SSM74117
Service Bulletin/Repair Instructions
A customer may raise a concern with the instrument pack displaying ?DEF Dosing Malfunction No Restarts in 250 Miles?. A Technician may find Diagnostic Trouble Code P203B-31 stored as a result.
LTB01247NAS1
Service Bulletin/Repair Instructions
In temperatures greater than 30ºC (86ºF), false activation with no obstacle present of the front left and/or front right Parking Aid System sensors may occur.
N228NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the recorded engine serial number may not be correct. The engine serial number is required for systems use, including vehicle import and registration, and if not correct may cause import, registration, and/or in-use inspection issues.
LTB01218NAS1
Service Bulletin/Repair Instructions
An unpleasant odor may be evident in the passenger compartment when using the Heating Ventilation Air Conditioning (HVAC) system, more noticeable in hot conditions.
SSM74047
Service Bulletin/Repair Instructions
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis.
N196 UPS4418-1BN
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected:? Infotainment controls - volume, seek, next and previous? Instrument Cluster (IC) menu control? Mobile phone control? Favorite control? Push to talk control
SGI18-28
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.