SSM76492 - 20AUG26
Other
TCU Activation Failure And InControl App Inoperative After Software Update
Vehicle report
2022 LAND ROVER RANGE ROVER VELAR
Service bulletins
259 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
JLRTB02139NAS-31JUL26
Service Bulletin/Repair Instructions
Lane Keep Assist Malfunction
JLRTB02140NAS-31JUL26
Service Bulletin/Repair Instructions
New Steering Wheel - Hands On Detection (HOD) Renew
SSM76477 - 21JUL26
Other
Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
E002 - 20JUL26
Service Bulletin/Repair Instructions
Exhaust System Oxygen (O2) Sensors - Extended Warranty
SSM76468 - 03JUL26
Other
Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
N869 Range Rover 16JUN26
Other
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
SSM76458 - 22MAY26
Other
Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how the harness has faulted is provided in claims.
N869 Range Rover 15MAY26
Other
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
N892v3 - 01MAY26
Service Bulletin/Repair Instructions
Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
N869 Range Rover 17APR26
Other
Software Over The Air (SOTA) updates are failing to complete
N869 Range Rover 20MAR26
Other
Software Over The Air (SOTA) updates are failing to complete.
SSM000028 - 18MAR26
Other
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
TUCC_MAR2026_26
Other
There are several scenarios where the key may be set to a deactivated state.
TUCC_MAR2026_27
Other
INCONTROL REMOTE APP WAKE UP TIMER
TUCC_MAR2026_28
Other
While driving with satellite maps, sometimes image doesn't load fully and then comes back
SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Range Rover_N869 02-20-20
Other
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
TUCC_FEB2026_33
Other
12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
TUCC_FEB2026_34
Other
There is a concern/fault with the 48Volt MHEV system.
TUCC_FEB2026_35
Other
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_FEB2026_42
Other
STEERING REQUIRES STEADY CORRECTION FORCE
252602.027 - 12FEB26
Service Bulletin/Repair Instructions
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_20
Other
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
TUCC_JAN2026_25
Other
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_JAN2026_26
Other
After vehicle off, the fan continues to run at high speeds.
SSM000021-27JAN26
Other
Vehicle Requires Steady Correction Steering Force to Remain in Lane
SSM000017-19DEC25
Other
Coolant fan may continue running at high speed after ignition shut-off
SSM000018-19DEC25
Other
No Power Steering Assistance at Start of Drive Cycle – ADAS Warning
TUCC_DEC2025_32
Other
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
TUCC_DEC2025_34
Other
PASSIVE ENTRY INTERMITTENT OPERATION
TUCC_DEC2025_35
Other
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
TUCC_DEC2025_39
Other
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
SSM76397-10DEC25
Other
Unable to Log into InControl Account in Vehicle.
Range Rover_N869_17OCT25
Other
Software Updates
SSM76386 - 29AUG25
Other
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Range Rover_N869_18AUG25
Other
Software Over The Air (SOTA) updates are failing to complete. These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
TUCC_JUL2025_32
Other
Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
TUCC_JUL2025_16
Other
The low coolant light may be illuminated/there may be a coolant leak from the engine area.
Range Rover_N869_20JUN25
Other
Software Updates
TUCC_JUN2025_28
Other
TURBOCHARGER COOLANT FEED AND RETURN PIPE O- RING LEAK
TUCC_JUN2025_43
Other
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
TUCC_JUN2025_46
Other
MIL on Instrument cluster.
SSM76230 - 04JUN25
Other
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76230ATT - 04JUN25
Other
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
Range Rover_N792_16MAY25
Other
Clear SOTA Persistency
Range Rover_N869_16MAY25
Other
Software Updates
N869 Letter 12MAY25
Other
Software Updates
TUCC_MAY2025_14
Other
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
TUCC_MAY2025_34
Other
Vehicle cranks, but does not run when at operating temperature
SSM76317 - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
Range Rover_N792_18APR25
Other
Clear SOTA Persistency
Range Rover_N869_18APR25
Other
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_20
Other
Engine replacement under warranty.
TUCC_APR2025_44
Other
Electrical system warning light will be on the instrument cluster.
Range_Rover_N792_21MAR25
Other
Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control Unit Module (TCU) SOTA persistency clear application to be completed.
Range_Rover_N869_21MAR25
Other
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to complete.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SFCC_MAR2025_45
Other
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
SFCC_MAR2025_47
Other
Low coolant lamp comes on and/or leak of coolant from engine area.
Range_Rover_N869_21FEB25
Other
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SFCC_FEB2025_36
Other
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
SFCC_FEB2025_45
Other
Low engine coolant lamp warning on instrument panel and/or coolant leak.
SFCC_FEB2025_58
Other
The parking brake switch sticks or does not work.
SSM76269
Other
Turbocharger Coolant Feed And Return Pipe O-Ring Leak
SSM76230
Other
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76230ATT
Other
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76264
Other
PIVI satellite radio favorites screen displays an incorrect channel.
SSM76249
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT1
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT2
Other
Thermostat Housing Engine Coolant Leak
SSM76249ATT3
Other
Thermostat Housing Engine Coolant Leak
Range Rover_N869_17JAN25
Other
These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.
SFCC_DEC2024_48
Other
Low coolant light on or smell of coolant from engine area.
N892v2
Service Bulletin/Repair Instructions
Engine Oil and Filter Change
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_NOV2024_32
Other
The engine cooling pump has a visible coolant leak.
SSM76149
Other
Fuel Pump Driver Module Inoperative
SFCC_OCT2024_52
Other
Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.
SFCC_OCT2024_45
Other
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
SFCC_SEP2024_25
Other
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SFCC_SEP2024_43
Other
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
SFCC_SEP2024_45
Other
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
N869 V1
Service Bulletin/Repair Instructions
Software Updates
N892FollowUp Owner Letter
Other
Engine Oil and Filter Change
SSM76173
Other
MHEV DCDC internal failure with warning message
SFCC_AUG2024_46
Other
Electrical system fault on instrument cluster or noise from engine.
EVA2 SOTA 4.2.0
Over The Air
Improvements to SOTA (Software Over The Air) capability.
SSM76143
Other
Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive belt tensioners and pulleys, resulting in abnormal noises coming from the engine bay.
SFCC_JUL2024_30
Other
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
SFCC_JUL2024_41
Other
Low coolant light on or smell of coolant from engine area.
N795 RANGE ROVER
Other
SOFTWARE UPDATES
SFCC_JUN2024_45
Other
Low coolant light on or smell of coolant from engine area.
N795-RANGE ROVER
Other
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI. These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU is required
SFCC_MAY2024_21
Other
The engine oil and filter are to be replaced.
SFCC_MAY2024_44
Other
Malfunction Indicator Lamp (MIL) on while driving. Misfire, running rough condition.
SFCC_MAR2024_58
Service Bulletin/Repair Instructions
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_61
Service Bulletin/Repair Instructions
Lack of power, MIL light on, rough idle
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
SFCC_FEB2024_32
Service Bulletin/Repair Instructions
Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.
SFCC_JAN2024_38
Service Bulletin/Repair Instructions
Customer may report an active SOTA campaign which fails to complete download or install
S014SOTA4.1.1v3
Service Bulletin/Repair Instructions
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_NOV2023_6
Service Bulletin/Repair Instructions
DTC repair - LKA systems
SFCC_OCT2023_37
Service Bulletin/Repair Instructions
Customer states the weather app is no longer available
SFCC_OCT2023_40
Service Bulletin/Repair Instructions
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_47
Service Bulletin/Repair Instructions
The headlamps not fully functioning properly after module replacement.
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
SSM75814
Service Bulletin/Repair Instructions
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_30
Service Bulletin/Repair Instructions
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_37
Service Bulletin/Repair Instructions
Customer reports coolant level low message on dash or a coolant leak.
SFCC_SEP2023_45
Service Bulletin/Repair Instructions
The wiper blades streak, smear, judder or squeak during operation
S012 SOTAOS4.1.0
Service Bulletin/Repair Instructions
Driving Assistance and Vehicle Dynamics updates
SSM75848
Service Bulletin/Repair Instructions
Pivi - Loss of GPS location and clock time
SSM75848ATT
Service Bulletin/Repair Instructions
Pivi - Loss of GPS location and clock time
SSM75869
Service Bulletin/Repair Instructions
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SSM75939
Service Bulletin/Repair Instructions
PDC Park distance control no volume
SFCC_AUG2023_43
Service Bulletin/Repair Instructions
FRONT INTERIOR COURTESY LIGHT â NON-ILLUMINATION
SFCC_AUG2023_46
Service Bulletin/Repair Instructions
Lack of power, MIL on.
SSM75934
Service Bulletin/Repair Instructions
Engine Noise
BIG5JUL23_28
Service Bulletin/Repair Instructions
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI.
SFCC_JUL2023_27
Service Bulletin/Repair Instructions
The E-Call light is not active after completing the Pre-Delivery inspection
SFCC_JUL2023_28
Service Bulletin/Repair Instructions
PIVI IP 36 , BECM OS 4.0.0
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_33
Service Bulletin/Repair Instructions
ENGINE PRIMARY BELT SHREDDING
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76039
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
S010SOTA4.0.0V3
Service Bulletin/Repair Instructions
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SFCC_JUN2023_17
Service Bulletin/Repair Instructions
SOFTWARE UPDATES
SFCC_JUN2023_36
Service Bulletin/Repair Instructions
PIVI IP36 , BECM OS 4.0.0 â IMPROVED / CHANGED FEATURES
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76022
Service Bulletin/Repair Instructions
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
N795
Service Bulletin/Repair Instructions
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI.
SSM76009
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SFCC_MAY2023_34
Service Bulletin/Repair Instructions
Customer reports coolant level low message on dash or a coolant leak.
SFCC_MAY2023_43
Service Bulletin/Repair Instructions
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SFCC_APR2023_27
Service Bulletin/Repair Instructions
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75971
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
SFCC_MAR2023_29
Service Bulletin/Repair Instructions
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative â it does not update with location, does not display any weather-related information and will not recover with new software or hardware.
SFCC_MAR2023_35
Service Bulletin/Repair Instructions
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SSM75963
Service Bulletin/Repair Instructions
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75953
Service Bulletin/Repair Instructions
P6 Engine Primary belt shredding - MHEV only
SSM75951
Service Bulletin/Repair Instructions
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
N714NAS1
Service Bulletin/Repair Instructions
Hands-free Tailgate Module Shortage
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
SSM75925
Service Bulletin/Repair Instructions
Oil Leak â Transmission Oil Cooler Pipes
SSM75918
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SFCC_DEC2022_36
Service Bulletin/Repair Instructions
Customer reports coolant level low message on dash or a coolant leak.
SFCC_NOV2022_29
Service Bulletin/Repair Instructions
Customer reports coolant level low message on dash or a coolant leak.
SFCC_NOV2022_31
Service Bulletin/Repair Instructions
A customer will complain about a noise / low battery light/ low coolant light and or overheating
SFCC_NOV2022_35
Service Bulletin/Repair Instructions
Customers will be reporting a squeaking noise inside the cabin.
SSM75742
Service Bulletin/Repair Instructions
Approach unlocking, keyless entry and unlocking with the smart key inoperative
SFCC_OCT2022_23
Service Bulletin/Repair Instructions
Surround camera, 360 Park aid features are not operating
SFCC_OCT2022_31
Service Bulletin/Repair Instructions
MHEV DC/DC Converter â Squeaking noise from Cabin
SFCC_OCT2022_34
Service Bulletin/Repair Instructions
Customer reports that low coolant lamp on, coolant leak.
SSM75876
Service Bulletin/Repair Instructions
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75876ATT
Service Bulletin/Repair Instructions
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75409
Service Bulletin/Repair Instructions
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75824
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75727
Service Bulletin/Repair Instructions
PIVI PRO USB INOPERATIVE CROSS CAR LINE
SSM75727ATT
Service Bulletin/Repair Instructions
PIVI PRO USB INOPERATIVE CROSS CAR LINE
SSM75618
Service Bulletin/Repair Instructions
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
Service Bulletin/Repair Instructions
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
Service Bulletin/Repair Instructions
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_18
Service Bulletin/Repair Instructions
Telematics â Unable to activate during PDI
SFCC_SEP2022_21
Service Bulletin/Repair Instructions
USB stick not recognized when inserted into the Front Portable Media Interface Panel
SFCC_SEP2022_22
Service Bulletin/Repair Instructions
PIVI â Loss of GPS location and clock time
SFCC_SEP2022_29
Service Bulletin/Repair Instructions
Coolant warning light and/or coolant leaking from vehicle.
SFCC_SEP2022_31
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_SEP2022_32
Service Bulletin/Repair Instructions
Following an auto stop/start event the gear selector displays âNâ (Neutral) without any transmission selector operation. âDâ (Drive) selectable only after âPâ (Park) or âRâ (Reverse) is selected.
SFCC_SEP2022_37
Service Bulletin/Repair Instructions
Suspension Warning Displayed On Instrument Cluster
S004LR
Service Bulletin/Repair Instructions
SOTA CAMPAIGN
SFCC_AUG2022_20
Service Bulletin/Repair Instructions
SOTA CAMPAIGN
SFCC_AUG2022_34
Service Bulletin/Repair Instructions
Coolant warning light and/or coolant leaking from vehicle.
SFCC_AUG2022_35
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_36
Service Bulletin/Repair Instructions
Following an auto stop/start event the gear selector displays âNâ (Neutral) without any transmission selector operation. âDâ (Drive) selectable only after âPâ (Park) or âRâ (Reverse) is selected.
SSM75806
Service Bulletin/Repair Instructions
Following an auto stop/start event, gear selector displays N without and transmission selector operation. D only selectable after only after P or R is selected.
SFCC_JUL2022_26
Service Bulletin/Repair Instructions
Rumble/Whine noise from vehicle speakers
SSM75788
Service Bulletin/Repair Instructions
Rumble/Whine noise from speakers while driving
SFCC_JUN2022_29
Service Bulletin/Repair Instructions
8HP45 8-speed transmission selector lever displays âNâ (Neutral) after auto stop/start event.
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SFCC_JUN2022_33
Service Bulletin/Repair Instructions
Transfer Case Judder with Steering Input Applied
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75717
Service Bulletin/Repair Instructions
8-speed transmission selector lever displays âNâ (Neutral) after auto stop/start event
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAY2022_27
Service Bulletin/Repair Instructions
Customer concern will be following an auto stop/start event the gear selector displays âNâ (Neutral) upon restart.
SFCC_MAY2022_31
Service Bulletin/Repair Instructions
Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
SFCC_MAY2022_33
Service Bulletin/Repair Instructions
Customer symptom that refers to poor idle, rough running or MIL present
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_27
Service Bulletin/Repair Instructions
Customer symptom that refers to poor idle, rough running or MIL present
SOTACRS002
Service Bulletin/Repair Instructions
Software Over The Air (SOTA) Improvements to the following Driver Assistance features: Adaptive Cruise Control, Driver Condition Monitor, Traffic Sign Recognition, Automatic Emergency Braking, All Terrain Progress Control
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SSM75701
Service Bulletin/Repair Instructions
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_37
Service Bulletin/Repair Instructions
Battery warning light on IPC / flat battery at point of customer handover.
SFCC_FEB2022_38
Service Bulletin/Repair Instructions
Charge warning light on, MIL light
SSM75681
Service Bulletin/Repair Instructions
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SSM75648
Service Bulletin/Repair Instructions
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
SSM75648ATT
Service Bulletin/Repair Instructions
Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight ahead on rough roads.
SFCC_DEC2021_19
Service Bulletin/Repair Instructions
Surround camera; 360 Park Aid features or any of the feature is not operating.
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_39
Service Bulletin/Repair Instructions
Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
SFCC_DEC2021_44
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
SFCC_DEC2021_45
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
SSM75619
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75620
Service Bulletin/Repair Instructions
Seat mounted seat switches - Seats not moving
SSM75621
Service Bulletin/Repair Instructions
Fuel Flap locking not working.
SSM75609
Service Bulletin/Repair Instructions
INGENIUM I6 3.0L Petrol - PCV Cover Valve â Poor Idle
N639NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
PIVI IP31
Service Bulletin/Repair Instructions
AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality
SFCC_NOV2021_24
Service Bulletin/Repair Instructions
Improvements/Fixes â Improvement in system stability â Improvements in acoustic reliability / Audio loss â Graphical Improvements â Flickering cluster for media info â Improved Speech support for features like Weather, Nav â Poor Speech recognition â Improvement in stability of personalization features â Introduction of IP oriented Sirius XM functionality â Improvement in Tow Bar functionality â Robustness in SW Performance post SOTA Update â Robustness in firmware updates post SOTA update â Navigation improvements â Improved Wi-Fi / Hotspot Functionality
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
NAS21.11.008
Service Bulletin/Repair Instructions
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
BIG5NOV21_41B
Service Bulletin/Repair Instructions
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.
SSM75581
Service Bulletin/Repair Instructions
Front Suspension Knocking Noise - Front upper Control Arm
SFCC_OCT2021_21
Service Bulletin/Repair Instructions
The wireless phone charger is not working with iPhone 12
SFCC_OCT2021_30
Service Bulletin/Repair Instructions
Transmission fluid leaks
SFCC_OCT2021_31
Service Bulletin/Repair Instructions
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_42
Service Bulletin/Repair Instructions
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Service Bulletin/Repair Instructions
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Service Bulletin/Repair Instructions
Seat Power Height Adjustment Motor Inoperative
SSM75423
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SSM75521
Service Bulletin/Repair Instructions
REDUCED OR LACK OF POWER ASSIST AT START UP
SSM75509ATT
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL)
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_43
Service Bulletin/Repair Instructions
BECM offline after programming.
JLRTB02084NAS1
Service Bulletin/Repair Instructions
The trailer lamps may not operate as expected. The trailer turn signal indicator on the Instrument Panel Cluster (IPC) will not be illuminated if the trailer turn signal lamps are not operating. For all other trailer lamps, any failure can only be observed by a visual inspection of the trailer lamps.
SSM75444
Service Bulletin/Repair Instructions
Washer Fluid Low Message Displayed When Washer Bottle Full
SFCC_JUN2021_28
Service Bulletin/Repair Instructions
The vehicle does not Eco Stop.
SFCC_JUN2021_29
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
SFCC_JUN2021_34
Service Bulletin/Repair Instructions
A customer may report a clicking type noise from the wheel area at low speeds when turning near full lock.
SFCC_MAY2021_34
Service Bulletin/Repair Instructions
The vehicle does not Eco Stop.
SFCC_MAY2021_35
Service Bulletin/Repair Instructions
Check Engine MIL is illuminated.
BIG5JUN21_44A
Service Bulletin/Repair Instructions
MIL and reduced engine performance.
BIG5JUN21_44B
Service Bulletin/Repair Instructions
MISSING ACTIVITY KEY
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.