SSM76492 - 20AUG26
Other
TCU Activation Failure And InControl App Inoperative After Software Update
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM76492 - 20AUG26
TCU Activation Failure And InControl App Inoperative After Software Update
SSM76485 - 31JUL26
Air Conditioning system not operating as expected. In some cases,
JLRTB02139NAS-31JUL26
Lane Keep Assist Malfunction
JLRTB02140NAS-31JUL26
New Steering Wheel - Hands On Detection (HOD) Renew
SSM76477 - 21JUL26
Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
SSM76468 - 03JUL26
Unable to select Navigation when pressing the navigation Tile on theTouchscreen.
N869 Range Rover 16JUN26
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
SSM76458 - 22MAY26
Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how the harness has faulted is provided in claims.
N869 Range Rover 15MAY26
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
N892v3 - 01MAY26
Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
N869 Range Rover 17APR26
Software Over The Air (SOTA) updates are failing to complete
N869 Range Rover 20MAR26
Software Over The Air (SOTA) updates are failing to complete.
SSM000028 - 18MAR26
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
TUCC_MAR2026_26
There are several scenarios where the key may be set to a deactivated state.
TUCC_MAR2026_27
INCONTROL REMOTE APP WAKE UP TIMER
TUCC_MAR2026_28
While driving with satellite maps, sometimes image doesn't load fully and then comes back
SSM76411 - 10MAR26
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Range Rover_N869 02-20-20
Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
TUCC_FEB2026_33
12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
TUCC_FEB2026_34
There is a concern/fault with the 48Volt MHEV system.
TUCC_FEB2026_35
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_FEB2026_42
STEERING REQUIRES STEADY CORRECTION FORCE
252602.027 - 12FEB26
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_20
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
TUCC_JAN2026_25
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_JAN2026_26
After vehicle off, the fan continues to run at high speeds.
SSM000021-27JAN26
Vehicle Requires Steady Correction Steering Force to Remain in Lane
SSM000017-19DEC25
Coolant fan may continue running at high speed after ignition shut-off
SSM000018-19DEC25
No Power Steering Assistance at Start of Drive Cycle – ADAS Warning
TUCC_DEC2025_32
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
TUCC_DEC2025_34
PASSIVE ENTRY INTERMITTENT OPERATION
TUCC_DEC2025_35
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
TUCC_DEC2025_39
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
SSM76397-10DEC25
Unable to Log into InControl Account in Vehicle.
Range Rover_N869_17OCT25
Software Updates
SSM76386 - 29AUG25
Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Range Rover_N869_18AUG25
Software Over The Air (SOTA) updates are failing to complete. These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
TUCC_JUL2025_32
Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.
TUCC_JUL2025_16
The low coolant light may be illuminated/there may be a coolant leak from the engine area.
Range Rover_N846_20JUN25
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Range Rover_N869_20JUN25
Software Updates
TUCC_JUN2025_28
TURBOCHARGER COOLANT FEED AND RETURN PIPE O- RING LEAK
TUCC_JUN2025_43
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully.
TUCC_JUN2025_46
MIL on Instrument cluster.
SSM76230 - 04JUN25
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76230ATT - 04JUN25
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
Range Rover_N792_16MAY25
Clear SOTA Persistency
Range Rover_N846_16MAY25
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Range Rover_N869_16MAY25
Software Updates
N869 Letter 12MAY25
Software Updates
TUCC_MAY2025_14
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
TUCC_MAY2025_34
Vehicle cranks, but does not run when at operating temperature
SSM76317 - 28APR25
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Engine Will Crank, No Start When At Operating Temperature
Range Rover_N792_18APR25
Clear SOTA Persistency
Range Rover_N846_18APR25
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Range Rover_N869_18APR25
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_20
Engine replacement under warranty.
TUCC_APR2025_44
Electrical system warning light will be on the instrument cluster.
Range_Rover_N792_21MAR25
Vehicles are unable to complete software updates through Software Over The Air(SOTA) and require a Telematic Control Unit Module (TCU) SOTA persistency clear application to be completed.
Range_Rover_N846_21MAR25
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Range_Rover_N869_21MAR25
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to complete.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SFCC_MAR2025_45
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
SFCC_MAR2025_47
Low coolant lamp comes on and/or leak of coolant from engine area.
Range_Rover_N846_21FEB25
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Range_Rover_N869_21FEB25
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SFCC_FEB2025_36
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
SFCC_FEB2025_45
Low engine coolant lamp warning on instrument panel and/or coolant leak.
SFCC_FEB2025_46
Low engine coolant lamp warning on instrument panel and/or coolant leak at expansion tank cap.
SFCC_FEB2025_58
The parking brake switch sticks or does not work.
SSM76269
Turbocharger Coolant Feed And Return Pipe O-Ring Leak
SSM76230
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76230ATT
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
SSM76255
Coolant Loss Through Engine Coolant Expansion Tank Cap
SSM76264
PIVI satellite radio favorites screen displays an incorrect channel.
SSM76249
Thermostat Housing Engine Coolant Leak
SSM76249ATT1
Thermostat Housing Engine Coolant Leak
SSM76249ATT2
Thermostat Housing Engine Coolant Leak
SSM76249ATT3
Thermostat Housing Engine Coolant Leak
Range Rover_N846_17JAN25
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Range Rover_N869_17JAN25
These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required.
Range Rover_N846_20DEC24
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SSM76173
MHEV DCDC Internal Failure With Warning Message Displayed On The Instrument Panel
SFCC_DEC2024_48
Low coolant light on or smell of coolant from engine area.
SFCC_DEC2024_56
The HVAC system may not correctly compensate for solar load and humidity due to humidity/solar sensor hardware and HVAC software concerns.
JLRTB02128NAS
Passenger Compartment Warm Under Solar Loading
N892v2
Engine Oil and Filter Change
SSM76166
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Range Rover_N846_15NOV24
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2024_32
The engine cooling pump has a visible coolant leak.
SSM76149
Fuel Pump Driver Module Inoperative
Range_Rover_N846_18OCT24
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_OCT2024_52
Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Range Rover_N846_20SEP24
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_SEP2024_25
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
SFCC_SEP2024_43
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
SFCC_SEP2024_45
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
A customer may report that the windshield wipers stop up on the windshield when turned off.
N869 V1
Software Updates
N892FollowUp Owner Letter
Engine Oil and Filter Change
RANGE ROVER N846
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_AUG2024_46
Electrical system fault on instrument cluster or noise from engine.
EVA2 SOTA 4.2.0
Improvements to SOTA (Software Over The Air) capability.
SSM76143
Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive belt tensioners and pulleys, resulting in abnormal noises coming from the engine bay.
Range Rover_N846_19JUL24
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Range Rover, Discovery and Defender vehicles the BeltIntegrated Starter Generator (BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery. The SGCM needs to be updated to enhance the software and prevent the BISG from going into fail safe mode.
SFCC_JUL2024_30
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
SFCC_JUL2024_41
Low coolant light on or smell of coolant from engine area.
N846 RANGE ROVER
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_JUN2024_45
Low coolant light on or smell of coolant from engine area.
N846-RANGE ROVER
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_MAY2024_21
The engine oil and filter are to be replaced.
SFCC_MAY2024_44
Malfunction Indicator Lamp (MIL) on while driving. Misfire, running rough condition.
SFCC_MAR2024_58
Radio presets clear after ignition cycle. Sirius XM favorites do not store.
SFCC_MAR2024_61
Lack of power, MIL light on, rough idle
SFCC_MAR2024_72
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
SFCC_FEB2024_32
Lane Assistance Not Available warning present on Instrument cluster. Lane Keep assist function not possible.
SFCC_JAN2024_38
Customer may report an active SOTA campaign which fails to complete download or install
S014SOTA4.1.1v3
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
N846v2
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_NOV2023_30
Startup battery keeps draining / Vehicle will not start
SFCC_NOV2023_6
DTC repair - LKA systems
N846
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
SFCC_OCT2023_37
Customer states the weather app is no longer available
SFCC_OCT2023_40
Customer reports lack of power and/or check engine light on.
SFCC_OCT2023_47
The headlamps not fully functioning properly after module replacement.
SFCC_OCT2023_50
There is moisture inside the headlamp lens
SSM75814
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_30
LOSS OF GPS LOCATION AND CLOCK TIME
SFCC_SEP2023_37
Customer reports coolant level low message on dash or a coolant leak.
SFCC_SEP2023_45
The wiper blades streak, smear, judder or squeak during operation
S012 SOTAOS4.1.0
Driving Assistance and Vehicle Dynamics updates
SSM75848
Pivi - Loss of GPS location and clock time
SSM75848ATT
Pivi - Loss of GPS location and clock time
SSM75869
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SSM75939
PDC Park distance control no volume
SFCC_AUG2023_43
FRONT INTERIOR COURTESY LIGHT â NON-ILLUMINATION
SFCC_AUG2023_46
Lack of power, MIL on.
SFCC_AUG2023_54
The roof opening panel blind will not automatically open when the roof opening panel is requested to the tilt or open positions
SSM75934
Engine Noise
SFCC_JUL2023_27
The E-Call light is not active after completing the Pre-Delivery inspection
SFCC_JUL2023_28
PIVI IP 36 , BECM OS 4.0.0
SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_33
ENGINE PRIMARY BELT SHREDDING
SFCC_JUL2023_36
The roof opening panel blind will not automatically open when the roof opening panel is requested to the tilt or open positions.
SSM75724
MISFIRE OR ROUGH RUNNING
SSM75724ATT
MISFIRE OR ROUGH RUNNING
SSM76039
Vehicle Will Not Charge
SSM75999
Startup Battery Reduced State of Charge
SSM76030
Roof opening panel blind will not automatically open when the roof opening panel is requested to be tilted or opened.
S010SOTA4.0.0V3
Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
SFCC_JUN2023_16
AI R CONDI T IONING P RE S SURE S ENSOR CI RCUI T OVERLAY
SFCC_JUN2023_36
PIVI IP36 , BECM OS 4.0.0 â IMPROVED / CHANGED FEATURES
SFCC_JUN2023_46
A customer may report that the front or rear door latch does not operate as expected.
SSM76022
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
BIG5JUN23_35
AI R C O N D I T I O N I N G P R E S S U R E SENSOR C I RCU I T OVERLAY
SSM76009
A customer may report that the front or rear door latch does not operate as expected.
SFCC_MAY2023_31
Customers are reporting 'Stop Safely' and 'Electric Charging fault' warning messages displayed on the Instrument Panel Cluster.
SFCC_MAY2023_34
Customer reports coolant level low message on dash or a coolant leak.
SFCC_MAY2023_43
A customer may report that there is a clicking type noise coming from the front seat base while driving.
SFCC_APR2023_27
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
SFCC_APR2023_28
A customer may report that the smart key remotes intermittently do not unlock/lock the vehicle, or the message âSmart Key Not Foundâ displayed on the instrument cluster
SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_MAR2023_28
A customer may report that the smart key remotes intermittently do not unlock/lock the vehicle, or the message âSmart Key Not Foundâ displayed on the instrument cluster
SFCC_MAR2023_29
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative â it does not update with location, does not display any weather-related information and will not recover with new software or hardware.
SFCC_MAR2023_35
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SSM75953
P6 Engine Primary belt shredding - MHEV only
SSM75951
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM75941
Key Remote Will Not Unlock/ Lock the Vehicle Intermittently And Smart Key Not Found Displayed
BIG5FEB23_28
P 6 ENGINE CAMSHAFT CARRIER
SFCC_FEB2023_14
P 6 ENGINE CAMSHAFT CARRIER
SFCC_FEB2023_36
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Customer reports, Engine Light is on and engine running rough.
N763v6 UPS8522-6
Camshaft Carrier Drill Hole
N763 UPS8522-5
Camshaft Carrier Drill Hole
SSM75930
ENGINE MISFIRE
SSM75925
Oil Leak â Transmission Oil Cooler Pipes
SSM75918
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75915
Engine Camshaft Carrier
SSM75915ATT1
Engine Camshaft Carrier
SSM75915ATT2
Engine Camshaft Carrier
SFCC_JAN2023_15
P 6 ENGINE CAMSHAFT CARRIER
N763 UPS8522-4
3.0l P6 Petrol engine, where one of the camshaft carrier holes has not been fully drilled.
N763 UPS8522-2
3.0l P6 Petrol engine, where one of the camshaft carrier holes has not been fully drilled.
N763 UPS8522-3
3.0l P6 Petrol engine, where one of the camshaft carrier holes has not been fully drilled.
SSM75825
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SFCC_DEC2022_20
P6 ENGINE CAMSHAFT CARRIER HOLE
SFCC_DEC2022_36
Customer reports coolant level low message on dash or a coolant leak.
N763 UPS8522-1
A concern has been identified on a small number of vehicles with a P6 engine, where one of the CAM carrierâs holes hasnât been fully drilled. As a result, the oil channel could be blocked leading to an accumulation of oil against the pressure control valve rubber membrane.
SFCC_NOV2022_31
A customer will complain about a noise / low battery light/ low coolant light and or overheating
SFCC_OCT2022_23
Surround camera, 360 Park aid features are not operating
SSM75876
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75876ATT
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75409
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
SSM75824
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75727
PIVI PRO USB INOPERATIVE CROSS CAR LINE
SSM75727ATT
PIVI PRO USB INOPERATIVE CROSS CAR LINE
SSM75618
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75805
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75855
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_18
Telematics â Unable to activate during PDI
SFCC_SEP2022_21
USB stick not recognized when inserted into the Front Portable Media Interface Panel
SFCC_SEP2022_22
PIVI â Loss of GPS location and clock time
SFCC_SEP2022_37
Suspension Warning Displayed On Instrument Cluster
S004LR
SOTA CAMPAIGN
SFCC_AUG2022_20
SOTA CAMPAIGN
SSM75806
Following an auto stop/start event, gear selector displays N without and transmission selector operation. D only selectable after only after P or R is selected.
SSM75788
Rumble/Whine noise from speakers while driving
SSM75708
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75744
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SSM75701
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.