Vehicle report

2002 LAND ROVER RANGE ROVER

Service bulletins

27 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SSM73409

Service Bulletin/Repair Instructions

Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.

SFCC_08MAR18_16

Service Bulletin/Repair Instructions

The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.

SFCC-14SEP17

Service Bulletin/Repair Instructions

Presentation from Dealer Shop Foreman Conference Call

SSM72323

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE WILL ONLY SELF-RECOVER AFTER AN IGNITION CYCLE. CAUSE: CURRENTLY UNDER ANALYSIS.

SSM71862

Service Bulletin/Repair Instructions

ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE’S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL

SSM37861

Service Bulletin/Repair Instructions

ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER. THEY ARE COPY CONTROL COMPACT DISCS (CCCD) RECORDABLE COMPACT DISCS (CD-R) REWRITABLE COMPACT DISCS (CD-RW) ECO DISCS, WHICH ARE VERY THIN, ONLY 0.6MM. PLEASE REFER TO ATTACHMENT FOR EXAMPLES OF DISCS THAT ARE KNOWN TO HAVE CAUSED DAMAGE.

SSM71859

Service Bulletin/Repair Instructions

ISSUE CUSTOMERS / DEALERS MAY REPORT A CONCERN WITH THE CONDITION OF SEAT COVERS CAUSE LACK OF UNDERSTAND OF LEATHER AS A NATURAL PRODUCT AND THE CONDITIONS IT MAY CAUSE.

SSM56457

Service Bulletin/Repair Instructions

ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.

SSM71949

Service Bulletin/Repair Instructions

ISSUE: JAGUAR LAND ROVER HAVE BEEN MADE AWARE OF CONCERN WITH SYMPTOM DRIVEN DIAGNOSTICS (SDD) ON DVD 139 WHERE YOU ARE UNABLE TO SELECT THE MODEL YEAR AFTER THE VEHICLE IDENTIFICATION NUMBER (VIN) READ. CAUSE: THE CONCERN WAS IDENTIFIED AS A CORRUPTED JAVA COMPONENT. THIS HAS NOW BEEN RESOLVED WITH THE LATEST UPDATE.

SSM67637

Service Bulletin/Repair Instructions

ISSUE: LAND ROVER ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. LR010723 & LR013934

SSM71959

Service Bulletin/Repair Instructions

ISSUE: DISCOLORATION OR PEELING OF THE FRONT OR REAR LAND ROVER OR RANGE ROVER BADGE

SSM71914

Service Bulletin/Repair Instructions

ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.

SSM71840

Service Bulletin/Repair Instructions

ISSUE: BRAKE NOISE FROM FRONT AXLE (WITH BREMBO BRAKES ONLY) CAUSE: UNDER INVESTIGATION

SSM71893

Service Bulletin/Repair Instructions

ISSUE: CUSTOMERS REPORT A REPEAT ISSUE OF ENGINE NOISE FROM THE TIMING CHAIN SYSTEM, AFTER THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED. CAUSE: THE TIMING CHAIN WAS NOT AT THE CORRECT TENSION. THIS WAS CAUSED BY THE FULL REPAIR PROCEDURE IN TSB LTB00474 NOT BEING FOLLOWED - A COMPLETE SET OF TIMING CHAIN TENSIONERS AND BLADES WERE NOT FITTED.

SSM71360

Service Bulletin/Repair Instructions

Software Update.

SSM70258

Service Bulletin/Repair Instructions

Software Update.

SSM69318

Service Bulletin/Repair Instructions

Air Conditioning compressors premature failure due to incorrect run in procedure

LTB00389NAS3

Service Bulletin/Repair Instructions

Technical Bulletin: Squeaks & Rattles Kit Availability

SSM68378

Service Bulletin/Repair Instructions

ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS “NO FAULT FOUND”. CAUSE: INCORRECT DIAGNOSIS.

SSM51797

Service Bulletin/Repair Instructions

ISSUE THE OUTER COVER ON THE REMOTE KEY CAN DETACH FROM THE CASING.SEE ATTACHMENT. CAUSE THE ROOT CAUSE WAS FOUND TO BE THAT ANTI RUST OIL RESIDUE REMAINS ON THE SUPPLIER'S TOOLING AT THE START OF A PRODUCTION RUN.

SSM67897

Service Bulletin/Repair Instructions

ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, “BUILD END OF LINE MODE ACTIVE” CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE.

SSM66617

Service Bulletin/Repair Instructions

ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX GR8(110 VOLTS)THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH.

SSM66677

Service Bulletin/Repair Instructions

ISSUE: AFTER THE ENGINE COOLANT ON A 5.0L V8 AJ133 ENGINE HAS BEEN PARTIALLY OR FULLY DRAINED AND FILLED, THE CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE.

SSM55817

Service Bulletin/Repair Instructions

RE-ISSUED FEBRUARY 2014. ISSUE: ENGINEERING INVESTIGATION TO FRONT AIR SPRING FAILURES CAUSE: UNKNOWN AT THIS TIME

600105

Service Bulletin/Repair Instructions

AIR SUSPENSION DIAGNOSTIC GUIDELINES-INCORRECTLY DIAGNOSED EAS SYSTEM FAULTS. *SC

861403

Service Bulletin/Repair Instructions

NAV DISPLAY INOPERATIVE IN COLD WEATHER CONDITIONS. LAND ROVER NEW RANGE ROVER ALSO INCLUDED. YEAR UNKNOWN. *TT

035701

Service Bulletin/Repair Instructions

STEERING SYSTEM GROAN. *TT

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.