Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM74374
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
SSM74283
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
SSM71859
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM70798
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
SSM69158
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up. The Audio/Video button on touch-screen home page may also be greyed out.
SSM72011
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72929
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
LTB00401NAS6
The steering wheel may exhibit a vibration / shimmy while driving.
SSM73409
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
SFCC_08MAR18_16
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
SSM73521
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
SFCC-14SEP17
Presentation from Dealer Shop Foreman Conference Call
LTB00401NAS5
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
LTB00259NAS4
SITUATION: THE TOUCH SCREEN VOLUME CONTROL MAY BE ERRATIC, JUMPS UP IN STAGES, OR FUNCTIONS BACKWARDS (REQUEST VOLUME INCREASE BUT VOLUME DECREASES).
LTB00552NAS2
SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS.
SSM72323
ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE WILL ONLY SELF-RECOVER AFTER AN IGNITION CYCLE. CAUSE: CURRENTLY UNDER ANALYSIS.
LTB00733NAS1
SITUATION: THE ROOF OPENING PANEL MOTOR MAY NOT OPERATE. SERVICE PART EGQ000010 USES A MOTOR THAT AT 2010 MODEL YEAR WAS CHANGED TO A WEBASTO MOTOR (ALONG WITH FURTHER HARNESS CHANGES). THE SUPERSESSION IS NOT BACKWARDS COMPATIBLE AND THE ORIGINAL PART IS NO LONGER AVAILABLE TO ORDER. CAUSE: THIS MAY BE CAUSED BY A FAULTY ROOF OPENING PANEL MOTOR.
SSM37861
ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THAT MAY CAUSE THE UNIT TO FAIL WITH THE CUSTOMER.
SSM72205
ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET
SSM71862
ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS. IMPORTANT: OWNERS HANDBOOK SPECIFIES TO CLEAN WITH A LIGHTLY MOISTENED CLOTH AND DO NOT USE CHEMICAL AGENTS OR DOMESTIC CLEANERS ACTION WHERE A CUSTOMER CONCERN IS REPORTED, PLEASE ORDER THE LENS KIT FOR THE RELEVANT MODEL
SSM38303
RE-ISSUED DEC 2015 ISSUE: WHEN COMPLETING A REPAIR ON COMPONENTS IN THE POWER ASSISTED STEERING SYSTEM, DEBRIS MAY BE FOUND WITHIN THE POWER STEERING FLUID SYSTEM WHICH COULD LEAD TO SYSTEM CONTAMINATION AND A DETERIORATION IN SYSTEM PERFORMANCE. CAUSE: INTERNAL DEBRIS FROM A SUSPECTED COMPONENT MALFUNCTION MAY RESULT IN THE POWER STEERING FLUID BECOMING CONTAMINATED.
SSM43818
RE-ISSUED DEC 2015 ISSUE: BRAKE CALIPER DISCOLOURATION. CAUSE: DAMAGE TO THE CALIPER FINISH WHILE CLEANING THE VEHICLE AND, OR THE ROAD WHEELS
LTB00111NAS3
Technical Bulletin: Squeak Noise From Steering Column/Steering Gear Pinion Seal
SSM56457
ISSUE: REPORTS HAVE BEEN RECEIVED OF ENGINE DAMAGE OCCURRING, WHICH IS CAUSED BY THE USE OF NON-APPROVED ENGINE INDUCTION / FUEL INJECTION CLEANING EQUIPMENT OR MATERIALS. THIS INCLUDES, BUT IS NOT LIMITED TO, "VACU-FLUSH" TYPE EQUIPMENT. CAUSE: THE USE OF NON-APPROVED EQUIPMENT CAN CAUSE THE ENGINES TO HYDRO-LOCK, OR CAUSE OTHER ENGINE DAMAGE, AND SOMETIMES THE ONLY POSSIBLE REPAIR IS TO REPLACE THE ENGINE.
LTB-00033
LANDROVER 2003-2009: REGARDING REPLACEMENT OF STEERING COLUMN DUE TO LOCK MECHANISM, CLICKING NOISES, TILT MECHANISM FAILS TO WORK, AND REACH SPINDLE THREAD DAMAGE . *LJ
LTB00033NAS2
Technical Bulletin: Steering Column Issues Requiring Replacement
LTB00420NAS3
Technical Bulletin: Air Suspension Compressfor Replacement
SSM71949
ISSUE: JAGUAR LAND ROVER HAVE BEEN MADE AWARE OF CONCERN WITH SYMPTOM DRIVEN DIAGNOSTICS (SDD) ON DVD 139 WHERE YOU ARE UNABLE TO SELECT THE MODEL YEAR AFTER THE VEHICLE IDENTIFICATION NUMBER (VIN) READ. CAUSE: THE CONCERN WAS IDENTIFIED AS A CORRUPTED JAVA COMPONENT. THIS HAS NOW BEEN RESOLVED WITH THE LATEST UPDATE.
SSM67637
ISSUE: LAND ROVER ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. LR010723 & LR013934
SSM71959
ISSUE: DISCOLORATION OR PEELING OF THE FRONT OR REAR LAND ROVER OR RANGE ROVER BADGE
LTB00057NAS5
Technical Bulletin: Suspension Warning Lamp Illuminated - Diagnostic & Repair Procedure
LTB00676NAS1
Technical Bulletin: Door Mirror Judders During Powerfold Operation
SSM71914
ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED.
SSM71840
ISSUE: BRAKE NOISE FROM FRONT AXLE (WITH BREMBO BRAKES ONLY) CAUSE: UNDER INVESTIGATION
SSM71893
ISSUE: CUSTOMERS REPORT A REPEAT ISSUE OF ENGINE NOISE FROM THE TIMING CHAIN SYSTEM, AFTER THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED. CAUSE: THE TIMING CHAIN WAS NOT AT THE CORRECT TENSION. THIS WAS CAUSED BY THE FULL REPAIR PROCEDURE IN TSB LTB00474 NOT BEING FOLLOWED - A COMPLETE SET OF TIMING CHAIN TENSIONERS AND BLADES WERE NOT FITTED.
LTB00665NAS1
Sun Visor Vanity Mirror - Lower-Level Service Repair
SSM71360
Software Update.
LAND ROVER PROD 20140501 Service Bulletin/Repair Instructions LAND ROVER RANGE ROVER 2008 EQUIPMENT TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT. 10101625 20170601 LAND ROVER PROD
TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT.
SSM71638
ISSUE CUSTOMER REPORTS THAT THE START STOP SWITCH ON THE FASCIA IS SPLIT, DEFORMED OR CRAZED. CAUSE SPECIFICATION OF MATERIAL WAS NOT CORRECT FOR APPLICATION.
LTB00401NAS4
Technical Bulletin: Wheel/Tire Balancing and Optimization
SSM71540
ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR OF THE VEHICLE WHILST DRIVING. CAUSE: REAR WHEEL BEARING NOISY OR DIFFICULT TO TURN.
LTB00319NAS3
Technical Bulletin: Exterior A-Pillar Molding Loose
SSM59197
ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD.
SSM70878
ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON LAND ROVER / RANGE ROVER VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING.
SSM70258
Software Update.
SSM69318
Air Conditioning compressors premature failure due to incorrect run in procedure
LTB00389NAS3
Technical Bulletin: Squeaks & Rattles Kit Availability
LTB00401NAS3
Technical Bulletin: Wheel/Tire Balancing and Optimization
SSM68378
ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND. CAUSE: INCORRECT DIAGNOSIS.
SSM51797
ISSUE THE OUTER COVER ON THE REMOTE KEY CAN DETACH FROM THE CASING.SEE ATTACHMENT. CAUSE THE ROOT CAUSE WAS FOUND TO BE THAT ANTI RUST OIL RESIDUE REMAINS ON THE SUPPLIER'S TOOLING AT THE START OF A PRODUCTION RUN.
LTB00581NAS1
Technical Bulletin: Front Air Spring - Lower-Level Repair Kit
SSM67897
ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE.
LTB00552NAS1
Technical Bulletin: Windshiefld Wiper Noise/Judder/Streak
LTB00565NAS1
Technical Bulletin: CD Player Pauses/Locks Up
LTB00429NAS3
Technical Bulletin: Poor Engine kPerformance At High Altitude
SSM66617
ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX GR8(110 VOLTS)THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH.
SSM66677
ISSUE: AFTER THE ENGINE COOLANT ON A 5.0L V8 AJ133 ENGINE HAS BEEN PARTIALLY OR FULLY DRAINED AND FILLED, THE CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE.
LTB00493NAS2
Technical Bulletin: Tow Hitch Receiver Does not Latch in the Vehicle Housing
LTB00526NAS1
Technical Bulletin: Discolored Quarter Glass/Waist Seals
LTB-00497-NAS
LAND ROVER: THERE IS NOISE COMING FROM THE STEERING COLUMN REACH MOTOR AND POSSIBLE CAUSE MAY BE A LACK OF REACH SPINDLE LUBRICATION OR AN INTERNAL FAULT FROM WITHIN. MODELS 2003-2009 RANGE ROVER (LM). *PE
SSM55817
RE-ISSUED FEBRUARY 2014. ISSUE: ENGINEERING INVESTIGATION TO FRONT AIR SPRING FAILURES CAUSE: UNKNOWN AT THIS TIME
LTB-00221
LAND ROVER: DUE TO LOW TIRE PRESSURE WARNING, THE TIRE VALVE STEM WAS DAMAGE WHILE DURING MANUAL TIRE PRESSURE INFLATION/CHECKING. *PE
LTB00282
LAND ROVER: THERE ARE A NUMBER OF ISSUES WITH THE SIDE DOOR LATCH OPERATION. THE DOORS MAY NOT OPEN FROM EITHER SIDE OR MAY NOT LOCK. *RM
TB-00331
LAND ROVER: WHEN REPAIRING OR REPLACING THE AIR SUSPENSION COMPRESSOR THE AIR SUSPENSION RELAY MUST BE REPLACED. *RM
TB-00336
RANGE ROVER: THE SUSPENSION WARNING LIGHT MAY BE LIT. THERE ARE MANY POSSIBLE FAULT CODES CAUSED BY A VARIETY OF REASONS. *RM
LTB-00282
LAND ROVER: THERE ARE A NUMBER OF PROBLEMS WITH SIDE DOOR LATCHES. ONE DOOR MIGHT NOT OPEN FROM OUTSIDE, BUT WILL FROM THE INSIDE OR THE OPPOSITE. A DOOR MAY NOT LOCK. THERE COULD BE AN UNWANTED 'DOOR AJAR' MESSAGE. *RM
LTB-00269
LAND ROVER: AIR SUSPENSION SYSTEM-COMPRESSOR DELIVERY VALVE AND DRIER REPLACEMENT; SOFTWARE UPDATE. AMBER OR RED SUSPENSION SYSTEM WARNING INDICATOR MAY ILLUMINATE AND SUSPENSION SYSTEM INACTIVE MAY DISPLAY IN THE MESSAGE CENTER OR THERE MAY BE A NOTICEABLE DEGRADATION OF SUSPENSION SYSTEM PERFORMANCE. *PE
LTB-00270
LAND ROVER: SUSPENSION SYSTEM SOFTWARE UPDATE WHEN REPLACING COMPRESSOR. AMBER OR RED SUSPENSION WARNING INDICATOR MAY ILLUMINATE WITH SUSPENSIONS SYSTEM INACTIVE DISPLAYED IN MESSAGE CENTER OR MAY BE A NOTICEABLE DEGRADATION IN SUSPENSION SYSTEM PERFORMANCE. SUSPENSION SYSTEM CONTROL MODULE SOFTWARE UPDATE MAY ONLY BE PERFORMED AFTER A SUSPENSION SYSTEM COMPRESSOR REPLACEMENT. *PE
TB-LT-00195
LAND ROVER: HARSH 1-2 TRANSMISSION UPSHIFT AFTER LIFTING OFF THROTTLE-REPAIR PROCEDURE. AN ISSUE HAS BEEN IDENTIFIED WHERE THE TRANSMISSION MAY EXPERIENCE A HARSH 1-2 UPSHIFT AFTER LIFTING OFF THE THROTTLE, SUCH AS IN STOP AND GO/BUMPER TO BUMPER TRAFFIC. *PE
LTB-00193
LAND ROVER: STEERING COLUMN TILT MALFUNCTION-REPAIR PROCEDURE. CERTAIN VEHICLES MAY EXPERIENCE ONE OR MORE OF FOLLOWING FAULTS: STEERING COLUMN DOES NOT RETURN TO LAST STORED TILT POSITION WHEN IGNITION SWITCHED ON; STEERING COLUMN TILT MOTOR CONTINUES TO OPERATE AFTER REACHING MAXIMUM TRAVEL WHEN IGNITION IS SWITCHED ON FOR AFTER STEERING COLUMN TILT LEVER IS OPERATED; STEERING COLUMN MOVES TO OPPOSITE POSITION REQUESTED WHEN STEERING COLUMN TILT LEVER IS OPERATED. *PE
LTB-00186
LAND ROVER: REAR DIFFERENTIAL PINION OIL SEAL IS NOW AVAILABLE AS A SERVICE PART. ITS NO LONGER NECESSARY TO REPLACE THE COMPLETE REAR DIFFERENTIAL FOR ISSUES RELATED TO THE PINION OIL SEAL. *PE
SB028
SERVICE ACTION: STEERING COLUMN TILT MECHANISM UPGRADE. *NJ
SSM37361
RE-ISSUED DEC 2015 A LARGE NUMBER OF OXYGEN SENSORS THAT HAVE BEEN REPLACED IN THE NORTH AMERICAN MARKET HAVE BEEN RETURNED TO THE SUPPLIER (DENSO) TO INVESTIGATE FOR POSSIBLE DEFECTS.
00071
LAND-ROVER - MIL ILLUMINATION WITH P-CODES P0170/0173/2097/2099 OR P0461. *NJ
00041
REDUCED POWER UNDER LOAD POSSIBLE DTC P0096 AND/OR P2601 STORED. *KB
034
VEHICLE ENHANCEMENT PROGRAM. *KB
303010
ENGINE HESITATION FOLLOWING DOWNHILL DECELERATION. IMPROVED SOFTWARE AVAILABLE TO RESOLVE ENGINE HESITATION CONCERN. *KB
501012
POSSIBLE CAUSES AND RESOLUTION OF WATER INGRESS - PASSENGER COMPARTMENT. *TT
417001
ADAPTIVE HEADLIGHT FEATURE INOPERATIVE. *TT
204002
ELECTRONIC AIR SUSPENSION FAULT CODES. *TT
024
SERVICE ACTION REGARDING ENGINE MANAGEMENT TUNE UPDATE (US ONLY). *TT
11012005
DCS INTERVENTION WHEN STEERING ON A ROUNDABOUT OR TIGHT TURN WHERE DSC OPERATION WOULD NOT NORMALLY BE EXPECTED. DSC LAMP ILLUMINATES AND AUDIBLE CLICKING FROM ABS WILL BE HEARD. JB
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.