N881 Range Rover 21AUG26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Vehicle report
2018 LAND ROVER RANGE ROVER
Service bulletins
602 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
N881 Range Rover 17JUL26
Other
Powertrain Control Module (PCM) Software Update
N881 Range Rover 16JUN26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off
N906v2 - 18MAY26
Service Bulletin/Repair Instructions
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
N881 Range Rover 15MAY26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 Range Rover 17APR26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 Range Rover 20MAR26
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SSM76411 - 10MAR26
Other
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Range Rover_N881 02-20-20
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Range Rover_N881_17OCT25
Other
Powertrain Control Module (PCM) Software Update
Range Rover_N881_18AUG25
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Range Rover_N906_18AUG25
Other
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
Range Rover_N881_20JUN25
Other
Powertrain Control Module (PCM) Software Update
Range Rover_N906_20JUN25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N906_16MAY25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N881_16MAY25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
TUCC_MAY2025_14
Other
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
TUCC_MAY2025_29
Other
REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
SSM76319 - 05MAY25
Other
Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.
SSM76317 - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Other
Engine Will Crank, No Start When At Operating Temperature
Range Rover_N881_18APR25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Range Rover_N906_18APR25
Other
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
TUCC_APR2025_18
Other
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_22
Other
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
Range_Rover_N881_21MAR25
Other
Powertrain Control Module (PCM) Software Update
Range_Rover_N906_21MAR25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
MRC_H419_N725_MAR2025_43
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
Other
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
Other
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
Other
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
Other
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Range_Rover_N881_21FEB25
Other
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Range_Rover_N906_21FEB25
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_FEB2025_25
Other
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Other
Infotainment Master Controller (IMC) Extended Warranty
N735
Service Bulletin/Repair Instructions
InControl Touch Pro Wired Update
N769
Service Bulletin/Repair Instructions
Infotainment Master Controller (IMC) Extended Warranty
Range Rover_N881_17JAN25
Other
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
Range Rover_N906_17JAN25
Other
BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N881_20DEC24
Other
The Malfunction Indicator Lamp (MIL) may illuminate
Range Rover_N906_20DEC24
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SSM76166
Other
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Range Rover_N808_15NOV24
Other
Powertrain Control Module (PCM) Update
Range Rover_N881_15NOV24
Other
Powertrain Control Module (PCM) Software Update
Range Rover_N906_15NOV24
Other
The BCM requires replacement with a new component which fully meets the US importation requirements.
SSM76149
Other
Fuel Pump Driver Module Inoperative
Range_Rover_N808_18OCT24
Other
Powertrain Control Module (PCM) Update
Range_Rover_N881_18OCT24
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Range_Rover_N906_18OCT24
Other
Body Control Module (BCM) does not fully meet US importation requirements.
SFCC_OCT2024_45
Other
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Range Rover_N808_20SEP24
Other
Powertrain Control Module (PCM) Update
Range Rover_N881_20SEP24
Other
Powertrain Control Module (PCM) Software Update
SFCC_SEP2024_27
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_SEP2024_52
Other
A customer may report that the windshield wipers stop up on the windshield when turned off.
MRC_AUG2024_49
Other
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
RangeRover_N808
Other
Powertrain Control Module (PCM) Update
SFCC_AUG2024_24
Other
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
N881
Service Bulletin/Repair Instructions
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
SFCC_MAR2024_27
Service Bulletin/Repair Instructions
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
SFCC_MAR2024_72
Service Bulletin/Repair Instructions
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
N747v3
Service Bulletin/Repair Instructions
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM).
BIG5MAR24_34b
Service Bulletin/Repair Instructions
A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
N808 ER v1
Service Bulletin/Repair Instructions
Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.
SFCC_FEB2024_35
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_JAN2024_41
Service Bulletin/Repair Instructions
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_DEC2023_32
Service Bulletin/Repair Instructions
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_30
Service Bulletin/Repair Instructions
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_50
Service Bulletin/Repair Instructions
There is moisture inside the headlamp lens
N808v2-09OCT23
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Update
WACCSEP23_6
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start
BIG5AUG23_31
Service Bulletin/Repair Instructions
POWERTRAIN MODULE CONTROL (PCM) UPDATE
SSM75869
Service Bulletin/Repair Instructions
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SFCC_AUG2023_32
Service Bulletin/Repair Instructions
POWERTRAIN MODULE CONTROL (PCM) UPDATE
N808
Service Bulletin/Repair Instructions
When connected toa diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.
SFCC_JUL2023_31
Service Bulletin/Repair Instructions
Battery low warning displayed on instrument cluster and/or no-start.
SSM75724
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM75724ATT
Service Bulletin/Repair Instructions
MISFIRE OR ROUGH RUNNING
SSM76039
Service Bulletin/Repair Instructions
Vehicle Will Not Charge
SFCC_JUN2023_46
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SSM76009
Service Bulletin/Repair Instructions
A customer may report that the front or rear door latch does not operate as expected.
SFCC_APR2023_32
Service Bulletin/Repair Instructions
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_34
Service Bulletin/Repair Instructions
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS â AJ126
SSM75971
Service Bulletin/Repair Instructions
3.0L AJ126 Misfire on New Replacement or REMAN units.
N747v2
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Software Update SUSPENDED
SFCC_MAR2023_39
Service Bulletin/Repair Instructions
Tailgate anti-trap sensors are being replaced for power tailgates not power folding due to a false signal.
SSM75965
Service Bulletin/Repair Instructions
PHEV cooling circuit expansion tank level low or HV battery warning message displayed.
SSM75949
Service Bulletin/Repair Instructions
Tailgate will not close due to anti-trap false signal
SFCC_FEB2023_17
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SFCC_FEB2023_36
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Service Bulletin/Repair Instructions
Customer reports, Engine Light is on and engine running rough.
SSM75930
Service Bulletin/Repair Instructions
ENGINE MISFIRE
N747
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SSM75918
Service Bulletin/Repair Instructions
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75908
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp
SSM75825
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
Service Bulletin/Repair Instructions
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75837
Service Bulletin/Repair Instructions
Low speed front end driveline clunk - V8
SSM75837ATT
Service Bulletin/Repair Instructions
Low speed front end driveline clunk - V8
SSM75824
Service Bulletin/Repair Instructions
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75647
Service Bulletin/Repair Instructions
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
SFCC_SEP2022_31
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_SEP2022_37
Service Bulletin/Repair Instructions
Suspension Warning Displayed On Instrument Cluster
SSM75831
Service Bulletin/Repair Instructions
DEPLOYABLE TOW BAR WILL NOT DEPLOY OR STOW.
SFCC_AUG2022_35
Service Bulletin/Repair Instructions
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_JUN2022_16
Service Bulletin/Repair Instructions
DIESEL ENGINE PCM CALIBRATION - CANCELLED
SFCC_JUN2022_32
Service Bulletin/Repair Instructions
Driveline Noise or Vibration
SSM75675
Service Bulletin/Repair Instructions
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
SSM75675ATT
Service Bulletin/Repair Instructions
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
SSM75757
Service Bulletin/Repair Instructions
Lack/Loss of Power
SSM75757ATT
Service Bulletin/Repair Instructions
Lack/Loss of Power
SFCC_MAY2022_18
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
N640
Service Bulletin/Repair Instructions
Powertrain Control Module (PCM) Incorrect Calibration
SSM75744
Service Bulletin/Repair Instructions
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SFCC_APR2022_17
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Service Bulletin/Repair Instructions
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_38
Service Bulletin/Repair Instructions
A customer may report that the load through center seat does not fold properly
SFCC_APR2022_39
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat does not recline.
SFCC_APR2022_41
Service Bulletin/Repair Instructions
A customer may report a rattle tyle noise from the front seat base area.
SFCC_APR2022_43
Service Bulletin/Repair Instructions
A customer may report that the heel rest for the 2nd row executive seats is not operating properly.
SFCC_MAR2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_41
Service Bulletin/Repair Instructions
A customer may report that the load through center seat does not fold properly.
SFCC_MAR2022_42
Service Bulletin/Repair Instructions
A customer may report that the 2nd row seat does not recline.
SFCC_MAR2022_44
Service Bulletin/Repair Instructions
A customer may report a rattle tyle noise from the front seat base area.
SFCC_MAR2022_47
Service Bulletin/Repair Instructions
A customer may report that the heel rest for the 2nd row executive seats is not operating properly.
SSM75712
Service Bulletin/Repair Instructions
Intermittent Engine Non Start After An Eco Stop Start Event
SSM75708
Service Bulletin/Repair Instructions
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75701
Service Bulletin/Repair Instructions
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_22
Service Bulletin/Repair Instructions
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_DEC2021_20
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_44
Service Bulletin/Repair Instructions
Seat Mounted Seat Switches Not Working
BIG5DEC21_27A
Service Bulletin/Repair Instructions
Voice guidance concerns when using Apple CarPlay.
SSM75609
Service Bulletin/Repair Instructions
INGENIUM I6 3.0L Petrol - PCV Cover Valve â Poor Idle
IC TP 21B
Service Bulletin/Repair Instructions
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Service Bulletin/Repair Instructions
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
Service Bulletin/Repair Instructions
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SSM75423
Service Bulletin/Repair Instructions
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SSM75540
Service Bulletin/Repair Instructions
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SSM75540ATT
Service Bulletin/Repair Instructions
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SFCC_SEP2021_36
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SSM755137
Service Bulletin/Repair Instructions
Front Radiator Grille Discolored
SSM75531
Service Bulletin/Repair Instructions
Power Supply Distribution Box - Actuator stuck open - PHEV Only
SSM75394
Service Bulletin/Repair Instructions
Oil Level Gauge (Dipstick) markings incorrect.
SSM75394ATT
Service Bulletin/Repair Instructions
Oil Level Gauge (Dipstick) markings incorrect.
SFCC_AUG2021_32
Service Bulletin/Repair Instructions
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Service Bulletin/Repair Instructions
Connectivity functions are no longer working.
SFCC_AUG2021_34
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Service Bulletin/Repair Instructions
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Service Bulletin/Repair Instructions
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
Service Bulletin/Repair Instructions
â Customer states check engine light is illuminated.
SFCC_JUL2021_40
Service Bulletin/Repair Instructions
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_54
Service Bulletin/Repair Instructions
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
SFCC_JUL2021_55
Service Bulletin/Repair Instructions
Clicking Noise From Front Hub
SFCC_JUN2021_23
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_JUN2021_24
Service Bulletin/Repair Instructions
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_36
Service Bulletin/Repair Instructions
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
SFCC_MAY2021_44
Service Bulletin/Repair Instructions
A customer may report a rattle noise coming from the front seat area.
SFCC_MAY2021_46
Service Bulletin/Repair Instructions
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_MAY2021_48
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SSM75421
Service Bulletin/Repair Instructions
Electric Vehicle (EV) mode & High Voltage Charging not available
SSM75421ATT
Service Bulletin/Repair Instructions
Electric Vehicle (EV) mode & High Voltage Charging not available
SSM75419
Service Bulletin/Repair Instructions
Electrically Deployable Tow Bar Will Not Move When Requested
SSM75416
Service Bulletin/Repair Instructions
Update Apple Carplay Navigation Voice Guidance Not Heard
NAS20.11.002.3
Service Bulletin/Repair Instructions
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
SSM75406
Service Bulletin/Repair Instructions
Check Engine MIL illuminated
SFCC_APR2021_18
Service Bulletin/Repair Instructions
Infotainment Updates
SFCC_APR2021_20
Service Bulletin/Repair Instructions
IMC Update 21A will not install
SFCC_APR2021_30
Service Bulletin/Repair Instructions
There is a fluid leak on the ground.
SFCC_APR2021_43
Service Bulletin/Repair Instructions
A customer may report that the air conditioning system is not cooling the cabin properly.
SFCC_APR2021_45
Service Bulletin/Repair Instructions
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
SFCC_APR2021_46
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_APR2021_47
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly. PAGE 2 TO SFCC_APR2021_46
JLRTB02068NAS1
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp (MIL) Illuminated on the Instrument Panel Cluster (IPC)
LTB00862NAS2
Service Bulletin/Repair Instructions
RESCINDED - Second Row Seating Center Arm Rest Operating Handle Adrift/Broken - RESCINDED
JLRTB02041NAS3
Service Bulletin/Repair Instructions
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
SSM75298
Service Bulletin/Repair Instructions
MIL and/or Lack of Drive After Remote Engine Start
SFCC_MAR2021_21A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_MAR2021_21B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_MAR2021_21C
Service Bulletin/Repair Instructions
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_30
Service Bulletin/Repair Instructions
Flashing D After Using Remote Start
SFCC_MAR2021_41
Service Bulletin/Repair Instructions
Air Conditioning Not Blowing Cool Air Into Cabin
SFCC_MAR2021_46
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SFCC_FEB2021_24A
Service Bulletin/Repair Instructions
IMC 20C1 Software Release
SFCC_FEB2021_24B
Service Bulletin/Repair Instructions
TCU v19.2
SFCC_FEB2021_24C
Service Bulletin/Repair Instructions
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_33
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_FEB2021_34
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_FEB2021_44
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
SSM75302
Service Bulletin/Repair Instructions
Air Conditioning (A/C) not blowing cool air into the cabin
SSM75282
Service Bulletin/Repair Instructions
Rumble/Click/Noise During Low-Speed Manoeuvring with Steering Lock Applied
SFCC_JAN2021_15
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_JAN2021_30
Service Bulletin/Repair Instructions
There is a noise coming from the engine bay.
SFCC_JAN2021_43
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling properly.
JLRTB02065NAS1
Service Bulletin/Repair Instructions
A rattling noise can be heard coming from under the vehicle. Investigation has determined that the rattle is coming from the engine undershield.
N481NAS2
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
NAS20.11.002v2
Service Bulletin/Repair Instructions
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
SFCC_DEC2020_28
Service Bulletin/Repair Instructions
There is a restricted performance message in the instrument pack and a Check Engine MIL.
SFCC_DEC2020_29
Service Bulletin/Repair Instructions
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC_DEC2020_32
Service Bulletin/Repair Instructions
A customer may report a rattle type noise from under the vehicle with the engine running.
SFCC_DEC2020_33
Service Bulletin/Repair Instructions
A customer may report the air conditioning system is not cooling intermittently.
SSM74642
Service Bulletin/Repair Instructions
Customers report a vibration felt through the base of the driverâs seat and are visually able to see the upper section of the passenger seat shaking.
JLRTB02017NAS3
Service Bulletin/Repair Instructions
Interactive Control Display Module (ICDM) - Purple Line Flickering
LTB00766NAS5
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
SFCC_NOV2020_16
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_NOV2020_33
Service Bulletin/Repair Instructions
Check Engine MIL
SFCC_NOV2020_36
Service Bulletin/Repair Instructions
The engine fan runs excessively.
SFCC_NOV2020_38
Service Bulletin/Repair Instructions
The Check Engine MIL is illuminated.
BIG5NOV20_30
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SSM74977
Service Bulletin/Repair Instructions
JLR is investigating rumbling/clicking/noise during low-speed maneuvering with steering lock applied.
SSM74977ATT
Service Bulletin/Repair Instructions
JLR is investigating rumbling/clicking/noise during low-speed maneuvering with steering lock applied.
N481NAS1
Service Bulletin/Repair Instructions
Variable Camshaft Timing (VCT) Solenoids
SFCC_OCT2020_16
Service Bulletin/Repair Instructions
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_OCT2020_38
Service Bulletin/Repair Instructions
It feels like the wheels are locking when turning. There is a noise or judder feeling when turning.
SFCC_OCT2020_39
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
SFCC_OCT2020_45
Service Bulletin/Repair Instructions
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from front suspension driving over bumps.
JLRTB02056NAS1
Service Bulletin/Repair Instructions
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC)with no other effects on vehicle operation.
LTB01248NAS2
Service Bulletin/Repair Instructions
The Electric Park Brake (EPB) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be displayed, and the EPB may not release.
LTB01283NAS2
Service Bulletin/Repair Instructions
On with the air ionization feature, high pitch whistle noise may be evident from the passenger compartment center air vents.
SFCC_SEP2020_27
Service Bulletin/Repair Instructions
The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_29
Service Bulletin/Repair Instructions
There is a squeak from the engine at startup or shut down.
SFCC_SEP2020_35
Service Bulletin/Repair Instructions
A customer may report a suspension fault message displays on the instrument panel cluster.
SFCC_SEP2020_37
Service Bulletin/Repair Instructions
A customer may report a hum/groan type noise in the cabin when coming from under the vehicle or a knocking noise from front suspension driving over bumps.
LTB01255NAS2
Service Bulletin/Repair Instructions
Oil Leak From Transmission Case
SFCC_AUG2020_25
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated.
SFCC_AUG2020_27
Service Bulletin/Repair Instructions
The Check Engine Lamp is illuminated and there is a lack of power.
SFCC_AUG2020_39
Service Bulletin/Repair Instructions
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from front suspension driving over bumps.
SSM74968
Service Bulletin/Repair Instructions
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy
SSM74933
Service Bulletin/Repair Instructions
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element â Poor Performance
SSM74933ATT
Service Bulletin/Repair Instructions
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element â Poor Performance
SSM74942
Service Bulletin/Repair Instructions
A customer may report that the heated steering wheel does not heat up when selected.
SFCC Jul20_15
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC Jul20_16
Service Bulletin/Repair Instructions
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
SFCC Jul20_20
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC Jul20_26
Service Bulletin/Repair Instructions
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC Jul20_37
Service Bulletin/Repair Instructions
A customer may report that the HVAC system is not blowing cool air.
SFCC Jul20_38-39
Service Bulletin/Repair Instructions
Noise From Dynamic Suspension
SSM74892
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Service Bulletin/Repair Instructions
Customer reports of steering wheel mis-alignment.
JLRTB02041NAS1
Service Bulletin/Repair Instructions
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
SFCC_JUN2020_16
Service Bulletin/Repair Instructions
Check Engine Light illuminated on the cluster. Customer may have a hesitation concern but this is not in every case.
SFCC_JUN2020_23
Service Bulletin/Repair Instructions
There is a noise from the engine.
SFCC_JUN2020_43
Service Bulletin/Repair Instructions
A customer may report a hum/ groan type noise in the cabin when coming from under the vehicle.
SSM74858
Service Bulletin/Repair Instructions
Active Stabilization System - Rattle/Clunk Noise on Uneven Road Surfaces
SFCC_MAY2020_18
Service Bulletin/Repair Instructions
No airflow from the HVAC system.
SFCC_MAY2020_30
Service Bulletin/Repair Instructions
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SFCC_MAY2020_31
Service Bulletin/Repair Instructions
There is a noise when turning or accelerating. There is a judder when turning. The tires jump when turning.
SFCC_MAY2020_34
Service Bulletin/Repair Instructions
A customer may report a hum/ groan type noise in the cabin when coming to a stop.
JLRTB02012NAS2
Service Bulletin/Repair Instructions
The heated seat feature may not operate as expected and a customer may express one of the follow concerns: The heated seat temperature is slow to increase after the feature is turned on. The heated seat temperature does not decrease after the feature is turned off.
SSM74779
Service Bulletin/Repair Instructions
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG19
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC_APR20_PG23
Service Bulletin/Repair Instructions
⢠There is a noise on turns. ⢠There is a judder from the vehicle.
SFCC_APR20_PG24
Service Bulletin/Repair Instructions
⢠There is a loud noise from the front of the vehicle. ⢠The Check Engine MIL is on.
SFCC_APR20_PG28
Service Bulletin/Repair Instructions
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_APR20_PG33
Service Bulletin/Repair Instructions
No airflow from the HVAC system.
SSM74786
Service Bulletin/Repair Instructions
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
SSM74764
Service Bulletin/Repair Instructions
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
JLRTB02017NAS2
Service Bulletin/Repair Instructions
The Interactive Control Display Module (ICDM) may not be operating as expected. A purple line can be seen flickering on the lower edge of the ICDM.
SFCC_MAR12_13
Service Bulletin/Repair Instructions
The Check Engine Lamp is on and there is a lack of power.
SFCC_MAR12_14
Service Bulletin/Repair Instructions
Restricted Performance is on the Instrument Cluster.
SFCC_MAR12_20
Service Bulletin/Repair Instructions
There is a noise from the engine. The charge warning lamp is on.
SFCC_MAR12_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_MAR12_29
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_MAR12_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_MAR12_32
Service Bulletin/Repair Instructions
No airflow from the HVAC system.
SFCC_MAR12_35
Service Bulletin/Repair Instructions
Customer may report that the heated seats are slow to warm or cool off.
SFCC_FEB20_34
Service Bulletin/Repair Instructions
XM radio is inop.
SFCC_FEB20_41
Service Bulletin/Repair Instructions
A customer may report that the SRS warning lamp is illuminated.
SFCC_FEB20_46
Service Bulletin/Repair Instructions
A customer may report a hum/groan type noise in the cabin when coming to a stop.
RCTR_29JAN20_14
Service Bulletin/Repair Instructions
Pop Noise From Audio Output
RCTR_29JAN20_23
Service Bulletin/Repair Instructions
Noise From Dynamic Suspension
SSM74698
Service Bulletin/Repair Instructions
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
JLRTB02017NAS1
Service Bulletin/Repair Instructions
The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.
SFCC_JAN20_22
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_JAN20_28
Service Bulletin/Repair Instructions
Noise From Dynamic Suspension
SSM74668
Service Bulletin/Repair Instructions
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning system is in operation and low temperature selected.
LTB01204NAS3
Service Bulletin/Repair Instructions
The MIL is illuminated on the IPC with Diagnostic Trouble Code(s) (DTC) P0234-77 stored in the Powertrain Control Module (PCM) which may be accompanied with DTCs P2463-00 and P246B-00.
TechRS_NOV19_104
Service Bulletin/Repair Instructions
SOTA download does not complete first time through
TechRS_NOV19_106
Service Bulletin/Repair Instructions
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Service Bulletin/Repair Instructions
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Service Bulletin/Repair Instructions
Web Browser functionality is not available.
Tech_RS_NOV19_77
Service Bulletin/Repair Instructions
Check Engine lamp illuminated with DTC P2002-00 stored in the PCM which requires DPF replacement
Tech_RS_NOV19_79
Service Bulletin/Repair Instructions
TDV6 16-18MYMY3.0L TDV6 equipped vehicles have a MIL and âRestricted Performanceâ on the instrument cluster and P0234-77 stored in the PCM
Tech_RS_NOV19_85
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
Tech_RS_NOV19_88
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
Tech_RS_NOV19_89
Service Bulletin/Repair Instructions
The Check Engine MIL is on. There is a lack of power on initial acceleration
Tech_RS_NOV19_92
Service Bulletin/Repair Instructions
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Tech_RS_NOV19_93
Service Bulletin/Repair Instructions
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier Bosch, or the Central Configuration learn in.
Tech_RS_NOV19_95
Service Bulletin/Repair Instructions
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Service Bulletin/Repair Instructions
Customer may state there is no audio present or volume control.
SFCC_NOV19_16
Service Bulletin/Repair Instructions
Check Engine Lamp illuminated on the Instrument Cluster
SFCC_NOV19_17
Service Bulletin/Repair Instructions
Check Engine Lamp Illuminated
SFCC_NOV19_21
Service Bulletin/Repair Instructions
The Check Engine MIL is on.
SFCC_NOV19_30
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_33
Service Bulletin/Repair Instructions
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources.
SFCC_NOV19_40
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
SFCC_NOV19_41
Service Bulletin/Repair Instructions
There is no air flow from the HVAC system.
SSM74607
Service Bulletin/Repair Instructions
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile device.
SSM74591
Service Bulletin/Repair Instructions
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_19
Service Bulletin/Repair Instructions
Check engine light on instrument cluster
SFCC_OCT19_25
Service Bulletin/Repair Instructions
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_27
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_35
Service Bulletin/Repair Instructions
Customer states the vehicle will not start
SFCC_OCT19_37
Service Bulletin/Repair Instructions
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_39
Service Bulletin/Repair Instructions
Customer may state the adaptive speed control is inoperative There is a Forward Alert message on the Instrument Cluster (IC)
SSM74588
Service Bulletin/Repair Instructions
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
JLRTB02006NAS1
Service Bulletin/Repair Instructions
The air flow from the front air vents has become reduced.
SSM74561
Service Bulletin/Repair Instructions
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74561Att2
Service Bulletin/Repair Instructions
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74562
Service Bulletin/Repair Instructions
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74573
Service Bulletin/Repair Instructions
Issue: A potential concern has been identified on specific vehicles within the Vehicle Identification Number (VIN) range detailed below. Range Rover (LG) â 2018-2019 Model Year â Vin Range: LG343646 to LG567594 Range Rover Sport (LW) â 2018 Model Year â Vin Range: LW146054 to LW199986 Range Rover Sport (LW) â 2018-2019 Model Year â Vin Range: LW800038 to LW876084 Plug-in Hybrid Electric Vehicles (PHEVs) are experiencing depletion of the 12v start-up battery whilst charging the PHEV battery.
NAS19.09.013
Service Bulletin/Repair Instructions
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
SFCC_SEP19_Slide
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SSM74547
Service Bulletin/Repair Instructions
Adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) is displayed on the Instrument Cluster (IC). Diagnostic Trouble Code (DTC) C1A67-78 and/or C1A67-54 are set in the Adaptive Speed Control Module (ASCM).
SSM74547Attachme
Service Bulletin/Repair Instructions
Adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) is displayed on the Instrument Cluster (IC). Diagnostic Trouble Code (DTC) C1A67-78 and/or C1A67-54 are set in the Adaptive Speed Control Module (ASCM).
SSM74543
Service Bulletin/Repair Instructions
The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system.
LTB01277NAS2
Service Bulletin/Repair Instructions
A judder and/or vibration can be felt through the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above. This version has been issued due to a change in the parts section.
LTB01298NAS2
Service Bulletin/Repair Instructions
A momentary delayed throttle response may be experienced when accelerating from low vehicle speed.
SSM74513
Service Bulletin/Repair Instructions
ARC Moan - Customer reports noise as a Hum / Whine / Moan. The noise typically occurs when the ARC system is hot, ( fluid above 60 degC ) when coming to rest and for up to 15 seconds after the vehicle stops. The noise is generally heard between idle and 900rpm as a tonal noise, which may or may not change frequency to a higher tone at around 800rpm.
SFCC AUG19 Slide
Service Bulletin/Repair Instructions
Customer states the steering is heavier than expected.
LTB01224NAS1
Service Bulletin/Repair Instructions
There is an increased noise when turning the steering wheel and a notchy feel to the steering. This bulletin provides diagnostic advice in advance of changes to the TOPIx workshop manual.
SSM74501
Service Bulletin/Repair Instructions
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
SSM74501Attachme
Service Bulletin/Repair Instructions
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
SSM74491
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Service Bulletin/Repair Instructions
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74483
Service Bulletin/Repair Instructions
Customer complains about a creak, rattle or squeak noise from under the vehicle - Transmission undertray noisy.
SFCC Slide16
Service Bulletin/Repair Instructions
Check engine light on instrument cluster
SFCC Slide18
Service Bulletin/Repair Instructions
Check Engine Light illuminated, Restricted Performance Message on IPC
SFCC Slide24
Service Bulletin/Repair Instructions
Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available
SFCC Slide25
Service Bulletin/Repair Instructions
TCU_3 Programming failures
SFCC Slide26
Service Bulletin/Repair Instructions
Popping sound or crackling noise from the audio system while in use.
SFCC Slide28
Service Bulletin/Repair Instructions
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
SFCC Slide30
Service Bulletin/Repair Instructions
Customer states the vehicle will not start
SFCC Slide43
Service Bulletin/Repair Instructions
The tire valve stem is broken or cracked.
SSM74479
Service Bulletin/Repair Instructions
A customer may report that one or more of the capacitive buttons on the lower Interactive Control Display Module (ICDM) are activating involuntarily when not selected. Affecting InControl Touch Pro Duo infotainment systems only.
SSM74456
Service Bulletin/Repair Instructions
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.
N337NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error.
NAS19.06.005v2
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
SFCC_JUN19_Slide
Service Bulletin/Repair Instructions
Customer states the vehicle will not start.
NAS19.06.005
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Range.
LTB01238NAS4
Service Bulletin/Repair Instructions
A "Smart key found" message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
LTB01302NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon further diagnostics, the Technician may find Diagnostic Trouble Code (DTC) P0496-00 is stored in the Powertrain Control Module (PCM).
SSM74419
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
SSM74436
Service Bulletin/Repair Instructions
A customer may express a concern that there is a judder and/or vibration felt through the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above.
LTB01238NAS3
Service Bulletin/Repair Instructions
A 'Smart key not found' message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
LTB01091NAS5
Service Bulletin/Repair Instructions
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SFCC_MAY19_Slide
Service Bulletin/Repair Instructions
Customer may report a humming noise from under the vehicle. Technical
N258NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where an unexpected alarm activation (with the vehicle locked) occurs and/or the vehicle cannot be locked.
SSM74329
Service Bulletin/Repair Instructions
Air suspension compressor being replaced for an E Chamber failure.
SFCC-APRIL19-Sli
Service Bulletin/Repair Instructions
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74303
Service Bulletin/Repair Instructions
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
SSM74374
Service Bulletin/Repair Instructions
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
LTB00766NAS4
Service Bulletin/Repair Instructions
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SSM73872
Service Bulletin/Repair Instructions
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74346
Service Bulletin/Repair Instructions
Heated seats don?t function, after installing a new Seat Heater Control module.
SSM74189
Service Bulletin/Repair Instructions
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
LTB01226NAS2
Service Bulletin/Repair Instructions
A loss of audio functions may occur and/or the vehicle startup battery may be discharged and/or a loss of sound from the audio system and parking aid system may be evident. Plug-in Hybrid Electric Vehicle (PHEV) vehicles may display a warning message indicating the AVAS (Acoustic Vehicle Alert System) is not available.
LTB01283NAS1
Service Bulletin/Repair Instructions
On with the air ionization feature, high pitch whistle noise may be evident from the passenger compartment center air vents.
SFCC-14MAR19-Sli
Service Bulletin/Repair Instructions
A customer may report that the SRS warning lamp is illuminated.
SSM74334
Service Bulletin/Repair Instructions
HVAC software update causes Auxiliary Climate Control to stop producing cold air - rear refrigerant valve is not opened. Applicable to 18 MY and 19 MY vehicles only.
SSM74336
Service Bulletin/Repair Instructions
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
SSM74300
Service Bulletin/Repair Instructions
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
SSM73799
Service Bulletin/Repair Instructions
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
LTB01229NAS2
Service Bulletin/Repair Instructions
The second row seat armrest may stop moving when being deployed or stowed.
SSM74283
Service Bulletin/Repair Instructions
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
LTB01160NAS3
Service Bulletin/Repair Instructions
The lower Interactive Control Display Module (ICDM) may delaminate.
N241NAS2
Service Bulletin/Repair Instructions
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
NAS19-01-001-2
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
SSM74232
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SSM74232Attachme
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
LTB01277NAS1
Service Bulletin/Repair Instructions
On vehicles with 360mm front brake discs (2 piston floating caliper) only, a vibration or judder may be evident through the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above.
SFCC-Slide13
Service Bulletin/Repair Instructions
Check Engine Light illuminated
SFCC-Slide17
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
SFCC-Slide18
Service Bulletin/Repair Instructions
There is a hesitation when accelerating from a stop or rolling stop. The vehicle has a lag when pressing the gas then will jump and accelerate
SFCC-Slide20
Service Bulletin/Repair Instructions
The Check Engine Lamp is on.
SFCC-Slide22
Service Bulletin/Repair Instructions
InControl Touch Pro Inoperative
SFCC-Slide23
Service Bulletin/Repair Instructions
Intermittently flat battery complaint. All terrain response switchpack LEDs flashing.
SFCC-Slide36
Service Bulletin/Repair Instructions
Customer may report a vibration or judder when braking.
SFCC-Slide37
Service Bulletin/Repair Instructions
Customers may report a high pitch electronic type noise is emanating from the HVAC center vents.
SFCC-Slide39
Service Bulletin/Repair Instructions
Customers may report the removable recovery panel is loose incorrectly aligned.
SSM74284
Service Bulletin/Repair Instructions
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
LTB01270NAS1
Service Bulletin/Repair Instructions
A 'Driver Intervene' message may be intermittently displayed on the Instrument Cluster and the adaptive cruise control driver intervention system operates when not required, with unexpected braking at low speed. Upon further investigation, no related DTC (Diagnostic Trouble Code) will be stored.
SSM74267
Service Bulletin/Repair Instructions
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
SSM74279
Service Bulletin/Repair Instructions
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
SSM74264
Service Bulletin/Repair Instructions
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
SSM74161
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
LTB01091NAS4
Service Bulletin/Repair Instructions
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SSM74232A
Service Bulletin/Repair Instructions
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SSM74237
Service Bulletin/Repair Instructions
A Customer may complain of one or more Smart Keys not working as expected with the vehicle. This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ?Smart Key deactivated? message on the Instrument Cluster Failure to unlock or lock all the doors when operating the Smart Key Poor range of the Smart key when operated.
LTB01238NAS2
Service Bulletin/Repair Instructions
A 'Smart key not found' message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
SFCC10JAN19Slide
Service Bulletin/Repair Instructions
There is a hesitation when accelerating from a stop or rolling stop The vehicle has a lag when pressing the gas then will jump and accelerate
LTB01108NAS5
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions.
N241NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
N258NAS1
Service Bulletin/Repair Instructions
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
NAS1901001
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
NAS1901002
Service Bulletin/Repair Instructions
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
NAS18.12.017
Service Bulletin/Repair Instructions
Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro software updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
SSM73896
Service Bulletin/Repair Instructions
While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message "Smart key not found" may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Remote Function Actuator (RFA)
LTB01160NAS2
Service Bulletin/Repair Instructions
The lower Interactive Control Display Module (ICDM) may delaminate.
LTB01204NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster with DTC (Diagnostic Trouble Code) P0234-77 stored in the Powertrain Control Module (PCM). DTC P2463-00 and P246B-00 may also be stored.
LTB01249NAS2
Service Bulletin/Repair Instructions
A 'DEF (Diesel Exhaust Fluid) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
N268 UPS12618-2b
Service Bulletin/Repair Instructions
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements.
NAS18.08.015
Service Bulletin/Repair Instructions
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
SSM74176
Service Bulletin/Repair Instructions
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
SSM74177
Service Bulletin/Repair Instructions
Rear seat armrest cubby box lid breaking at the hinge point. (Executive seat style only).
LTB00895NAS4
Service Bulletin/Repair Instructions
A noise from the underneath of the vehicle may be evident. The noise is most prominent during light throttle and low speed (for example: during car park maneuvers) and is independent of ambient temperature range. Under these conditions, a low-level, non-constant cyclical-type noise can be heard coming from the Center Exhaust system (Exhaust Valve) adjacent to the fuel tank.
LTB01255NAS1
Service Bulletin/Repair Instructions
An oil leak from the transmission case may be evident.
SSM74161Attachme
Service Bulletin/Repair Instructions
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM74052
Service Bulletin/Repair Instructions
?SOS Limited Functionality? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). SOS Limited Functionality may affect the TCU's ability to support the ECall function when required by the customer.
SSM73302
Service Bulletin/Repair Instructions
SIM card does not latch in SIM slot or cannot be read.
SSM73302Attachme
Service Bulletin/Repair Instructions
SIM card does not latch in SIM slot or cannot be read.
SSM74138
Service Bulletin/Repair Instructions
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars.
SSM74138Attachme
Service Bulletin/Repair Instructions
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars.
SSM74037
Service Bulletin/Repair Instructions
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
LTB01238NAS1
Service Bulletin/Repair Instructions
A 'Smart key not found' message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
LTB01248NAS1
Service Bulletin/Repair Instructions
The EPB (Electric Park Brake) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be displayed, and the EPB may not release. Upon further diagnosis, DTC (Diagnostic Trouble Code) C2007-72 and C2008-72 may be stored in the Anti-lock Brake System (ABS) Control Module.
LTB01254NAS1
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated and a restricted performance message may be displayed. Upon further investigation, DTC (Diagnostic Trouble Code) P0299-77 is stored in the Powertrain Control Module (PCM).
SSM74025
Service Bulletin/Repair Instructions
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
LTB01210NAS1
Service Bulletin/Repair Instructions
The Cruise Control status and set speed may not be displayed on the Head Up Display (HUD). It does display the status and set speed in the Instrument Cluster.
SSM74130
Service Bulletin/Repair Instructions
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) software should not be updated unless related to a reported customer concern.
SSM74043
Service Bulletin/Repair Instructions
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74102
Service Bulletin/Repair Instructions
A customer may report intermittent or permanent poor operational range of the smart key remote when the lock/ unlock button is pressed on 2018MY only Range Rover, Range Rover Sport, Discovery. Any of the following symptoms may be present. Smart key not found appears on Instrument Cluster intermittently. Key remote will only lock/ unlock the vehicle when close to the vehicle approximately 1 metre to 10 metres.
LTB01249NAS1
Service Bulletin/Repair Instructions
A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module (PCM).
LTB01172NAS1
Service Bulletin/Repair Instructions
A front and/or rear door closing motor may not operate correctly, with one or more of the following issues present: ? The door does not open past the partial latch position. ? The door closing motor does not fully close the door but the motor can be heard running. ? The door does not fully close but does partially latch.
SSM74085
Service Bulletin/Repair Instructions
Smart Key handset will not lock or unlock the vehicle unless within close proximity
SSM74085Attachme
Service Bulletin/Repair Instructions
Smart Key handset will not lock or unlock the vehicle unless within close proximity
NAS1809014
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected, leading to one or more of the following features not functioning as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
LTB01180NAS2
Service Bulletin/Repair Instructions
A 'Suspension fault' message may be displayed on the Instrument Cluster (IC).
LTB01214NAS1
Service Bulletin/Repair Instructions
The rear lamp(s) may exhibit signs of staining, tarnishing, and/or contamination on the inner surface of the lens.
SSM74086
Service Bulletin/Repair Instructions
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode" Technician finds diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode
SSM74029
Service Bulletin/Repair Instructions
Issue: A customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18MY ? L405 Range Rover/ L494 Range Rover Sport/ L560 Range Rover Velar/ L462 Discovery:
N232UPS8618-2BNA
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where when raising the deployable floor console, the console may stop short of the fully stowed condition, preventing it being used as a seating position.
NAS1809001
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where when raising the deployable floor console, the console may stop short of the fully stowed condition, preventing it being used as a seating position.
SSM74040
Service Bulletin/Repair Instructions
Issue: During a brake pad change it may become apparent that the brake pad pins have become corroded to the caliper housing.
SSM74039
Service Bulletin/Repair Instructions
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
SSM74047
Service Bulletin/Repair Instructions
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis.
LTB01220NAS1
Service Bulletin/Repair Instructions
A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun. The noise may also appear louder when starting the engine from a cold engine.
LTB01191NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM).
LTB01202NAS2
Service Bulletin/Repair Instructions
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) U2000-4B stored in the Rear Differential Control Module (RDCM).
LTB01229NAS1
Service Bulletin/Repair Instructions
The second row seat armrest may stop moving when being deployed or stowed.
SFCC09AUG18REVJL
Service Bulletin/Repair Instructions
A customer may complain of a Check Engine Lamp illumination or poor engine performance
SFCC09AUG18REVLR
Service Bulletin/Repair Instructions
Customers may report that the rear seat heaters cannot be controlled by the front touch screen.
SFCC_09AUG18_REV
Service Bulletin/Repair Instructions
Customers may report that the rear seat heaters cannot be controlled by the front touch screen.
LTB00766NAS2
Service Bulletin/Repair Instructions
Damage/marking on the surface of the Instrument Cluster (IC) lens.
LTB00814NAS6
Service Bulletin/Repair Instructions
The under hood lower Noise Vibration Harshness (NVH) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
LTB01149NAS3
Service Bulletin/Repair Instructions
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
LTB01160NAS1
Service Bulletin/Repair Instructions
The lower Interactive Control Display Module (ICDM) may delaminate.
N186NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the InControl® Touch Pro? front and rear seat heat control functionality does not operate as expected. The ability to control the rear heated seats from the front Touchscreen (TS) may also be affected.
N186NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the InControl® Touch Pro? front and rear seat heat control functionality does not operate as expected. The ability to control the rear heated seats from the front Touchscreen (TS) may also be affected.
NAS18.08.001
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the InControl® Touch Pro? front and rear seat heat control functionality does not operate as expected. The ability to control the rear heated seats from the front Touchscreen (TS) may also be affected.
LTB01156NAS2
Service Bulletin/Repair Instructions
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P132B-77 stored in the Powertrain Control Module (PCM).
SSM74001
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
SSM73995
Service Bulletin/Repair Instructions
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
SSM73995 (2)
Service Bulletin/Repair Instructions
Issue: Customer reports red warning lamp illuminated with a message "SUSPENSION FAULT" "STOP SAFELY" "STOP ENGINE"
N196 UPS4418-1BN
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: ? Infotainment controls - volume, seek, next and previous ? Instrument Cluster (IC) menu control ? Mobile phone control ? Favorite control ? Push to talk control
N196NAS2
Service Bulletin/Repair Instructions
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: ? Infotainment controls - volume, seek, next and previous ? Instrument Cluster (IC) menu control ? Mobile phone control ? Favorite control ? Push to talk control
SGI18-28
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control.
SGI1828.2
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control.
SSM73944-3
Service Bulletin/Repair Instructions
Issue: A customer may report an audible sound (groan type noise) from under bonnet immediately after the vehicle is unlocked and the vehicle stationary. The sound will extinguish after several seconds and is generated by the Acoustic Vehicle Alert System (AVAS) sounder fitted to Plug-in Hybrid Electric vehicles (PHEV). The AVAS is located behind the grille at the front of the vehicle. Cause: Software error in the Audio Amplifier Module (AAM) related to a communication timing error during wake up when vehicle is
SSM73944.3
Service Bulletin/Repair Instructions
Issue: A customer may report an audible sound (groan type noise) from under bonnet immediately after the vehicle is unlocked and the vehicle stationary. The sound will extinguish after several seconds and is generated by the Acoustic Vehicle Alert System (AVAS) sounder fitted to Plug-in Hybrid Electric vehicles (PHEV). The AVAS is located behind the grille at the front of the vehicle. Cause: Software error in the Audio Amplifier Module (AAM) related to a communication timing error during wake up when vehicle is
SSM73943-1
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943-1 Attac
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943.1 Attac
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73972
Service Bulletin/Repair Instructions
Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
LTB01149NAS2
Service Bulletin/Repair Instructions
Hood open' Warning Message Displayed On Instrument Cluster
SSM73944-2
Service Bulletin/Repair Instructions
Issue: A customer may report an audible sound (groan type noise) from under bonnet immediately after the vehicle is unlocked and the vehicle stationary. The sound will extinguish after several seconds and is generated by the Acoustic Vehicle Alert System (AVAS) sounder fitted to Plug-in Hybrid Electric vehicles (PHEV). The AVAS is located behind the grille at the front of the vehicle.
SSM73944.2
Service Bulletin/Repair Instructions
Issue: A customer may report an audible sound (groan type noise) from under bonnet immediately after the vehicle is unlocked and the vehicle stationary. The sound will extinguish after several seconds and is generated by the Acoustic Vehicle Alert System (AVAS) sounder fitted to Plug-in Hybrid Electric vehicles (PHEV). The AVAS is located behind the grille at the front of the vehicle.
SSM73965
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover has identified a concern that affects the update of the Infotainment Slave Controller (ISC) from Phase 2.5 to the latest level for vehicles equipped with Rear Seat Entertainment. This concern can leave the ISC in a non-communicative state.
SFCC Jul12 2018
Service Bulletin/Repair Instructions
A Customer may report the steering feels heavier then expected.
SSM73933
Service Bulletin/Repair Instructions
Issue: A customer may report an audible sound (groan type noise) from under bonnet immediately after the vehicle is unlocked and the vehicle stationary. The sound will extinguish after several seconds and is generated by the Acoustic Vehicle Alert System (AVAS) sounder fitted to Plug-in Hybrid Electric Vehicles (PHEV). The AVAS is located behind the grille at the front of the vehicle. Cause: Software error in the Audio Amplifier Module (AAM) related to a communication timing error during wake up when vehicle is unlocked.
SSM73928
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73928 Attachm
Service Bulletin/Repair Instructions
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73949
Service Bulletin/Repair Instructions
Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle.
SSM73866
Service Bulletin/Repair Instructions
Issue: A Technician will find the following Diagnostic Trouble Code (DTC) relevant to catalyst system efficiency, P0420-00 stored in the Powertrain Control Module (PCM). The Malfunction Indicator Lamp (MIL) could also be illuminated.
SSM73939
Service Bulletin/Repair Instructions
Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB cable or Bluetooth the user may experience a connectivity issues.
SSM73950
Service Bulletin/Repair Instructions
Issue: Technician unable to reset service interval on Instrument Cluster using Pathfinder following an oil service on 18MY non Plug-in Hybrid Electric Vehicles and non Hybrid Electric Vehicles only.
SSM73943
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73943 Attachm
Service Bulletin/Repair Instructions
Issue: A customer may report the vehicle steering feels heavy ? no warnings will be visible on the Instrument Cluster
SSM73944
Service Bulletin/Repair Instructions
Issue: A customer may report an audible sound (groan type noise) from under bonnet immediately after the vehicle is unlocked and the vehicle stationary. The sound will extinguish after several seconds and is generated by the Acoustic Vehicle Alert System (AVAS) sounder fitted to Plug-in Hybrid Electric vehicles (PHEV). The AVAS is located behind the grille at the front of the vehicle.
LTB01205NAS1
Service Bulletin/Repair Instructions
The 'D' may flash on the Transmission Control Switch (TCS) and/or Instrument Cluster after an Auto Stop/Start event. DTC (Diagnostic Trouble Code) P0715-64 and P0700-02 may be stored in the Transmission Control Module (TCM) and a 'Gearbox Fault' warning message may be displayed on the Instrument Cluster.
SSM71859
Service Bulletin/Repair Instructions
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
SSM72456
Service Bulletin/Repair Instructions
Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached movie file which demonstrates the issue.
SSM73927
Service Bulletin/Repair Instructions
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
LTB01108NAS4
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
SSM70798
Service Bulletin/Repair Instructions
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
SSM73931
Service Bulletin/Repair Instructions
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
LTB01180NAS1
Service Bulletin/Repair Instructions
A 'Suspension fault' message may be displayed on the Instrument Cluster (IC).
SFCC-14JUN18-10-
Service Bulletin/Repair Instructions
A Customer may complain of a Check Engine lamp illumination and or rough engine running.
SFCC-14JUN18-11-
Service Bulletin/Repair Instructions
Customersmay report the charge warning light is illuminated and or the heated seats or steering wheel heater is inoperative.
SFCC-14JUN18-12
Service Bulletin/Repair Instructions
Poor RF receiver range
SFCC-14JUN18-14-
Service Bulletin/Repair Instructions
A Customer may report a 'Suspension fault' message may be displayed on the Instrument Cluster (IC).
SFCC-14JUN18-15-
Service Bulletin/Repair Instructions
Customersmay report that the second row seat folding feature is not operating as expected.
SSM73548
Service Bulletin/Repair Instructions
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and PVC blind material.
SSM73738
Service Bulletin/Repair Instructions
Issue: The customer may experience a Check Engine Light on the instrument cluster and DTC, P2002, stored in the PCM in isolation.
LTB01202NAS1
Service Bulletin/Repair Instructions
A 'Traction Reduced' warning message may be displayed on the Instrument Cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. Upon further diagnosis, the technician may find Diagnostic Trouble Code (DTC) U2000-4B stored in the Rear Differential Control Module (RDCM).
SSM73912
Service Bulletin/Repair Instructions
Issue: Customer reports that there is a vibration/judder when the footbrake is applied
LTB01203NAS1
Service Bulletin/Repair Instructions
The front row passenger seat headrest and/or second row seats may not fold/operate as expected.
LTB01204NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster with Diagnostic Trouble Code (DTC) P0234-77 stored in the Powertrain Control Module (PCM). DTCs P2463-00 and P246B-00 may also be stored.
SSM73905
Service Bulletin/Repair Instructions
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Vehicle shows ALL of the following 4 DTC?s (the 5th DTC is optional) within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck, C2006-71 - Left actuator ? Actuator Stuck, C2007-72 ? Right Motor ? Actuator Stuck open, C2008-72 - Left Motor ? Actuator Stuck open, U3001-77 ? Control Module Improper Shutdown ? Commanded position not available (Optional)
LTB01191NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0030-29 and/or P2251-13 stored in the Powertrain Control Module (PCM).
SSM66317
Service Bulletin/Repair Instructions
Dealers are reporting that the when conducting the initialisation procedure the Deployable Side Steps do not function.
SSM69158
Service Bulletin/Repair Instructions
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up. The Audio/Video button on touch-screen home page may also be greyed out.
SSM72011
Service Bulletin/Repair Instructions
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
SSM72570
Service Bulletin/Repair Instructions
Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the Instrument Cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. In addition a clicking noise may be heard from the Rear Junction Box when the ignition is switched on.
SSM72738
Service Bulletin/Repair Instructions
Issue: The bonnet open warning light is on but the bonnet appears closed. This can cause the alarm to trigger or the vehicle to not lock.
SSM72774
Service Bulletin/Repair Instructions
Issue: A customer may report a concern that, when an external media source is connected to the In Car Entertainment system using the relevant USB cable only, the device is not connecting to the vehicle.
SSM72852
Service Bulletin/Repair Instructions
Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from FM to DAB) there is no response from touch screen and audio output remains distorted. The DTC B14D3-96 may also be stored in the Infotainment Master Controller (IMC) suggesting a radio tuner component internal failure.
SSM72861
Service Bulletin/Repair Instructions
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
SSM72901
Service Bulletin/Repair Instructions
Issue: Oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump. Oil weeps through the aluminium of the casing in the base of the pocket around where the steel D clutch tube is embedded, refer to attached file.
SSM72929
Service Bulletin/Repair Instructions
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank screen.
SSM72995
Service Bulletin/Repair Instructions
Issue: Noise evident to the front of the vehicle at 10-40 MPH/16-64 KPH on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? LG Range Rover - LG000001 to LG351464, LW Range Rover Sport ? LW100000 to LW152017, LW Range Rover Sport - LW300000 to LW399999, LW Range Rover Sport - LW500000 to LW599999, LW Range Rover Sport - LW600000 to LW687306, LR Discovery ? LR000001 to LR017639
SSM73768
Service Bulletin/Repair Instructions
Issue: This SSM is for a ?No Audio? symptom on the Meridian Surround Sound System. The surround sound system can be recognised in the Audio Settings menu. If you have a Meridian Surround Sound System then you will be able to see the surround sound modes as shown in the yellow box in ?Attachment 1?.
SSM73780
Service Bulletin/Repair Instructions
Issue: Customer reports warning lamp illuminates combined with a message stating that only normal height is available. When interrogated with diagnostic equipment the following fault codes may be present: C1A20-64, C1131-92
SFCC-10MAY18-02
Service Bulletin/Repair Instructions
Charge warning light illuminated /heated seats or steering wheel inoperative
LTB01086NAS3
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
N167 UPS1718-1BN
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
SGI18-20
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and/or odor ingress.
LTB01174NAS1
Service Bulletin/Repair Instructions
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
SSM72543
Service Bulletin/Repair Instructions
Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
SSM72961
Service Bulletin/Repair Instructions
Issue: Tunescan does not operate, scrolling window animation is constantly running.
SSM73709
Service Bulletin/Repair Instructions
Issue: Oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear transmission oil seal or oil pan. Oil weeps through the aluminium casing in the rear extension housing of the transmission in the base of the pocket around where the steel D clutch steel tube is embedded. Affected Vin Range (LG) Range Rover ? 347117 - 397068 (LW) Range Rover Sport ? 148715 - 199999 (LW) Range Rover Sport - 400000 - 404939 (LW) Range Rover Sport ? 683503 - 699999 (LR) Discovery ? 013353 - 064732
SSM73847
Service Bulletin/Repair Instructions
Issue Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. ONLY DTCs P0715-64 and P0700-02 are stored in the Transmission Control Module (TCM) P0715-64 - Input/Turbine Shaft Speed Sensor "A" Circuit - signal plausibility failure P0700-02 - Transmission Control System (MIL Request) - general signal failure. If there are any other DTCs stored in the TCM they must be investigated and rectified prior to carrying out the instruction detailed in this SSM. Refer to the DTC index on TOPIx ? 100-00 General Information ? Diagnostic Trouble Code Index DTC: Transmission Control Module (TCM) NOTE ? The concern detailed in this SSM is applicable to 2017 and 2018 MY vehicles and typically occurs at low mileage (below 2500 miles/4000 kilometres) and affects vehicles fitted with the 8HP45 or 8HP70 automatic transmission.
SSM73849
Service Bulletin/Repair Instructions
Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with the ATCM
SSM73845
Service Bulletin/Repair Instructions
In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
LTB01170NAS1
Service Bulletin/Repair Instructions
The steering wheel left control switch may exhibit a loss of function where the audio volume cannot be adjusted.
N155NAS1
Service Bulletin/Repair Instructions
This Service Action supersedes Update Prior to Sale UPS0418 with immediate effect. An issue has been identified on certain vehicles within the listed Affected Vehicle Range where it is not always possible to operate the controls on the lower Interactive Control Display Module (ICDM) and that the Interactive Display Module 'A' (IDMA) will keep flickering off/on with the deployment of the Touchscreen. This issue is more prevalent at colder temperatures and the Touchscreens will remain in this condition for the complete drive cycle.
SGI18-16
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where it is not always possible to operate the controls on the lower Interactive Control Display Module (ICDM) and the Interactive Display Module ?A? (IDMA) will keep flickering off/on with the deployment of the Touchscreen. This issue is more prevalent at colder temperatures and the Touchscreens will remain in this condition for the complete drive cycle.
SSM73810
Service Bulletin/Repair Instructions
Issue: A customer may report that the Satellite Navigation and text message voice feedback accent does not play back in ?American English? at the next ignition cycle, following selection on the language settings menu. The settings menu will correctly display ?American English? however the voice play back will be in ?British English?. If ?American English? is reselected in the settings menu the voice playback will revert back to ?American English? for current ignition cycle only. The concern will only occur when ?American English? is selected on 2018MY only, all other language settings are not affected.
SSM73823
Service Bulletin/Repair Instructions
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
LTB00401NAS6
Service Bulletin/Repair Instructions
The steering wheel may exhibit a vibration / shimmy while driving.
SSM73792
Service Bulletin/Repair Instructions
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM73818
Service Bulletin/Repair Instructions
Issue: Customer has reported an 'Park Brake requires calibration' message on the Instrument Cluster ? message may not be visible when vehicle is in workshop. Vehicle shows ALL of the following 4 DTC?s (the 5th DTC is optional) within the Anti-lock Brake System (ABS) module: C2005-71 - Right actuator ? Actuator Stuck; C2006-71 - Left actuator ? Actuator Stuck; C2007-72 ? Right Motor ? Actuator Stuck open; C2008-72 - Left Motor ? Actuator Stuck open; U3001-77 ? Control Module Improper Shutdown ? Commanded position not available (Optional)
SSM73409
Service Bulletin/Repair Instructions
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
SSM73800
Service Bulletin/Repair Instructions
Issue: L405, L494 and L462 wheel speed sensor harness routing changed for 18MY. The routing shown in Topix is incorrect
SSM73800 Attachm
Service Bulletin/Repair Instructions
Issue: L405, L494 and L462 wheel speed sensor harness routing changed for 18MY. The routing shown in Topix is incorrect
LTB01086NAS2
Service Bulletin/Repair Instructions
The keyless entry system lock function may not operate or operates intermittently.
SSM73804
Service Bulletin/Repair Instructions
Issue: INJECTOR Refit Kit (Service Part number: LR105428) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet.
LTB01108NAS3
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted.
LTB00766NAS1
Service Bulletin/Repair Instructions
Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
LTB01162NAS1
Service Bulletin/Repair Instructions
The interior veneer inserts may be scratched.
SFCC_08MAR18_04
Service Bulletin/Repair Instructions
Touch Screen Delamination
SFCC_08MAR18_07
Service Bulletin/Repair Instructions
TCU activation at PDI
SFCC_08MAR18_16
Service Bulletin/Repair Instructions
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
SFCC_08MAR18_20
Service Bulletin/Repair Instructions
Customers may report that the interior veneer inserts are scratched.
SSM73629
Service Bulletin/Repair Instructions
Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment. We require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on Evoque (L538), Discovery Sport (L550), RR (L405), RRS (L494), Discovery (L462), and Velar (L560).
LTB01156NAS1
Service Bulletin/Repair Instructions
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P132B-77 stored in the Powertrain Control Module (PCM).
SSM73150
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73150 Attachm
Service Bulletin/Repair Instructions
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. EPQR & TA data provided by retailers to date, shows a varied range of conditions (environmental, drive cycle and road type) that may initiate the known noises. Although the noises do not, in most cases, indicate a degradation in functionality or braking performance, they may lead to customer dissatisfaction and unscheduled retailer visits for repair action. Note: Off road use of the vehicle is not categorised in the communication due to the extended range of parameters and conditions that the vehicle operate at. Defining and describing brake noises is proven to be difficult through our different languages and terminology. In the ?Solutions? section below, there are noise descriptions and Technical Service Bulletins references to aid the repair selection. See ?Action? for further guidance.
SSM73735
Service Bulletin/Repair Instructions
Issue: A customer may report that the Head Up Display (HUD) feature does not display cruise control information on the inside of the windscreen following selection via the instrument panel menu. Affecting 18MY vehicles only manufactured with non-adaptive cruise control.
SSM73678
Service Bulletin/Repair Instructions
Issue: Unexpected noise from Head-Up Display (HUD)
SSM71942
Service Bulletin/Repair Instructions
Issue: The vehicle user may report that when selecting the access height mode the function does not operate correctly. Instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrument pack. This occurs when the vehicle lowers much more slowly than expected.
SSM73628
Service Bulletin/Repair Instructions
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM73628 Attachm
Service Bulletin/Repair Instructions
Issue: JLR are currently investigating 'Traction Reduced' message displayed on the Instrument Cluster (IC) message center and DTC U2000-4B logged within the Rear Differential Control Module (RDCM).
SSM72903
Service Bulletin/Repair Instructions
Issue: Air-leak noise when brake pedal is pressed.
SSM72903 Attachm
Service Bulletin/Repair Instructions
Issue: Air-leak noise when brake pedal is pressed.
LTB01145NAS1
Service Bulletin/Repair Instructions
A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).
SSM73699
Service Bulletin/Repair Instructions
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
SA17TE-10
Service Bulletin/Repair Instructions
RE: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM73688
Service Bulletin/Repair Instructions
Issue: Unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
SSM73647
Service Bulletin/Repair Instructions
Issue: Customers are having windscreen wipers replaced.
LTB01120NAS1
Service Bulletin/Repair Instructions
A lack of cooling from the Air Conditioning (A/C) system may be evident.
N125NAS1
Service Bulletin/Repair Instructions
An issue has been identified on certain vehicles fitted with the Virtual Display Instrument Cluster within the listed Affected Vehicle Range display the oil service distance as 5 "dashes" (-----) and not a numerical value. This will not provide the driver with an indication that an oil service is due.
SGI17-57
Service Bulletin/Repair Instructions
A potential issue has been identified on a limited number of Land Rover Range Rover Velar vehicles fitted with the Virtual Display Instrument Cluster within the listed Affected Vehicle Range display the oil service distance as five "dashes" (-----) and not a numerical value. This will not provide the driver with an indication that an oil service is due.
LTB01108NAS2
Service Bulletin/Repair Instructions
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down. ? 'DVD Disc Error' is displayed on the Touchscreen (TS) after a Digital Versatile Disc (DVD) is inserted.
LTB01093NAS2
Service Bulletin/Repair Instructions
Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
N102 UPS8017-1BN
Service Bulletin/Repair Instructions
Jaguar Land Rover (JLR) has developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. This software upgrade is designed to enhance the robustness of the following features and functions: ? System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD) with an error message may be displayed on the Touchscreen. ? Touchscreen does not refresh. ? Touchscreen fails to reboot after recently being turned OFF. ? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. ? Media Player - when ripping CDs to Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. ? No sound can be heard while operating the Global Navigation Satellite System (GNSS) with the Touchscreen. ? Voice - poor performance. ? Internet - no response.
LTB01111NAS1
Service Bulletin/Repair Instructions
The stainless steel exhaust finishers may be corroded/discolored.
SSM73635
Service Bulletin/Repair Instructions
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
SA17TE-07
Service Bulletin/Repair Instructions
Jaguar Land Rover North America Front Desk Engineering would like to inform all Pathfinder users about an emerging concern being tracked via technical helpline cases and EPQR submissions. When attempting to perform a complete PDI on 18MY Jaguar F-PACE or 18MY Land Rover Range Rover Velar models, a communication error between Telematics Control Unit (TCU) and JLR's Connected Car Server may leave the Telematics system deactivated. This issue is still under investigation and the root cause is not fully understood, but we have compiled an interim strategy to expedite a solution for circumstance based on TA cases where effective results have been achieved. Please see the attached PDF with detailed interim instructions for processing these vehicles. We apologize for any inconvenience this may have caused recently, and once a formal solution has been released this alert will be updated with appropriate details
LTB01112NAS1
Service Bulletin/Repair Instructions
Situation: The hands-free tailgate may unintentionally open during or after periods of rain (or similar occasions where water has been applied to the rear of the vehicle) when the Smart Key is within 1.2m of the tailgate.
SSM73521
Service Bulletin/Repair Instructions
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
LTB01093NAS1
Service Bulletin/Repair Instructions
Tailgate. Cosmetic microcracking.
LTB01108NAS1
Service Bulletin/Repair Instructions
InControl Touch Pro features may not function as expected.
LTB01090NAS1
Service Bulletin/Repair Instructions
Steering column multifunction switch.
LTB00584NAS5
Service Bulletin/Repair Instructions
Situation: The steering wheel switches (volume, seek, OK/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? Audio volume does not adjust (up and/or down)? Radio 'seek' buttons do not operate ? Volume control buttons cause the radio station to change ? InControl system slow to operate (blank screen followed by the 'Land Rover' logo) ? Transmission paddle shifters do not operate ? Diagnostic Trouble Codes (DTC) U2013-02 and/or B1D21-13 stored
LTB00631NAS5
Service Bulletin/Repair Instructions
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
LTB01009NAS4
Service Bulletin/Repair Instructions
Situation: In response to customer feedback on the performance of the InControl® Touch Pro system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: * Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed * Infotainment Master Controller (IMC) resets, blank screens, and poor system performance * CD ripping/playback issues * Camera stability issues when reverse selected * Media Player crash, library track select fails, USB Source reliability * Phone and Bluetooth - connection and contacts download issues * Climate control fan symbol not visible when increasing/decreasing fan speed * The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen * Unable to access the seat massage auto function on the Touchscreen * 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.
LTB01086NAS1
Service Bulletin/Repair Instructions
Situation: The keyless entry system lock function may not operate or operates intermittently.
SFCC-14SEP17
Service Bulletin/Repair Instructions
Presentation from Dealer Shop Foreman Conference Call
SSM73553
Service Bulletin/Repair Instructions
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure * recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
SSM73527
Service Bulletin/Repair Instructions
Issue: A customer may express a concern of one or more of the following symptoms: * Cycling vent temperatures, blowing warm and then cold. * Misting up of the front, side or rear screen(s) in cool ambient air temperatures (less than 15°C) * Poor cooling performance of the Air Conditioning (A/C) system * Warm, damp or musty smells coming from the vents
SSM73531
Service Bulletin/Repair Instructions
Issue: Suppliers of the Range Rover Evoque (L538) front and rear Dynamic Suspension dampers have identified a defect in the manufacturing process whereby some components may not have been fully assembled during certain build periods. It is possible that a number of components manufactured during this build period may have been sent to Neovia for use in Service as JLR approved replacement parts. Components supplied for volume production at JLR manufacturing plants are not affected by this issue.
LTB01045NAS2
Service Bulletin/Repair Instructions
Situation: One or more of the following issues may be present from the rear brake system: * A "roan", "drone", "honk", and/or "graunch" noise during light braking when reversing; most noticeable after an initial start in colder ambient temperatures * A high-pitched 'squeal' or 'squeak' noise during light braking at various speeds in both forward and reverse motion.
SSM73415
Service Bulletin/Repair Instructions
Issue: A customer may report a concern that after a DVD is inserted in the Optical Disc drive on vehicles manufactured with the In Control Touch Pro infotainment system the following message is shown intermittently: "Disc error - Check disc is clean and inserted correctly".
SSM73437
Service Bulletin/Repair Instructions
Issue: Vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
LTB01029NAS1
Service Bulletin/Repair Instructions
Situation: A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
SSM73458
Service Bulletin/Repair Instructions
Issue: Customers are reporting a door rattle from one or more doors.
SSM73455
Service Bulletin/Repair Instructions
Issue: Customers are reporting the bonnet open signal is showing on the Instrument Cluster.
LTB00662NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Fixed Side Step 'Rattle' Noise onwards
SSM71360
Service Bulletin/Repair Instructions
Software Update.
LTB00557NAS3
Service Bulletin/Repair Instructions
Technical Bulletin: Knock Sound From Front Suspension (Onwards)
LTB00640NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Earth Stud Repair oin Aluminum Body Onwards
LTB00557NAS2
Service Bulletin/Repair Instructions
Technical Bulletin: Knock Sound From Front Suspension (Onwards)
LTB00619NAS1
Service Bulletin/Repair Instructions
Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
SSM70258
Service Bulletin/Repair Instructions
Software Update.
SSM69318
Service Bulletin/Repair Instructions
Air Conditioning compressors premature failure due to incorrect run in procedure
SSM631571
Service Bulletin/Repair Instructions
All New Range Rover 5.0 V8 Gasoline Oxygen Sensors
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.