N881 Range Rover 21AUG26
Other
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
N881 Range Rover 21AUG26
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 Range Rover 17JUL26
Powertrain Control Module (PCM) Software Update
N881 Range Rover 16JUN26
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off
N906v2 - 18MAY26
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
N881 Range Rover 15MAY26
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 Range Rover 17APR26
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
N881 Range Rover 20MAR26
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SSM76411 - 10MAR26
Smart Key Deactivated message on instrument cluster and unable to start their vehicle
Range Rover_N881 02-20-20
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
252602.027 - 12FEB26
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_25
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
Range Rover_N881_17OCT25
Powertrain Control Module (PCM) Software Update
Range Rover_N881_18AUG25
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Range Rover_N906_18AUG25
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
Range Rover_N881_20JUN25
Powertrain Control Module (PCM) Software Update
Range Rover_N906_20JUN25
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N906_16MAY25
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N881_16MAY25
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
TUCC_MAY2025_14
AUTOFRED APPROVAL – COSMETIC DEFECT ON IDMA AND ICDM
TUCC_MAY2025_29
REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
TUCC_MAY2025_34
Vehicle cranks, but does not run when at operating temperature
SSM76319 - 05MAY25
Grid lines are no longer showing in reverse camera image after software update to IPMB camera module.
SSM76317 - 28APR25
Engine Will Crank, No Start When At Operating Temperature
SSM76317ATT - 28APR25
Engine Will Crank, No Start When At Operating Temperature
Range Rover_N881_18APR25
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Range Rover_N906_18APR25
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_22
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
TUCC_APR2025_44
Electrical system warning light will be on the instrument cluster.
Range_Rover_N881_21MAR25
Powertrain Control Module (PCM) Software Update
Range_Rover_N906_21MAR25
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
MRC_H419_N725_MAR2025_43
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
MRC_H428_N769_MAR2025_44
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SFCC_MAR2025_45
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
Range_Rover_N881_21FEB25
The Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM). The PCM requires a software update.
Range_Rover_N906_21FEB25
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SSM76280
JLR Engineering investigations have identified that customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
SFCC_FEB2025_25
These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action settlement agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
SFCC_FEB2025_26
Infotainment Master Controller (IMC) Extended Warranty
N735
InControl Touch Pro Wired Update
N769
Infotainment Master Controller (IMC) Extended Warranty
Range Rover_N881_17JAN25
POWERTRAIN CONTROL MODULE SOFTWARE UPDATE
Range Rover_N906_17JAN25
BCM replacement with a new component which fully meets the US importation requirements.
Range Rover_N881_20DEC24
The Malfunction Indicator Lamp (MIL) may illuminate
Range Rover_N906_20DEC24
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SSM76166
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Range Rover_N881_15NOV24
Powertrain Control Module (PCM) Software Update
Range Rover_N906_15NOV24
The BCM requires replacement with a new component which fully meets the US importation requirements.
SSM76149
Fuel Pump Driver Module Inoperative
Range_Rover_N881_18OCT24
Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
Range_Rover_N906_18OCT24
Body Control Module (BCM) does not fully meet US importation requirements.
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Range Rover_N881_20SEP24
Powertrain Control Module (PCM) Software Update
SFCC_SEP2024_27
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_SEP2024_52
A customer may report that the windshield wipers stop up on the windshield when turned off.
MRC_AUG2024_49
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_AUG2024_24
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
SFCC_AUG2024_47
HIGH VOLTAGE COOLANT HEATER (HVCH) INOPERATIVE-MALFUNCTION ( PHEV)
SFCC_MAY2024_46
Malfunction indicator lamp (MIL) displayed on the instrument cluster.
N881
On certain 2017 model year to 2020 model year Land Rover and Range Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM) .
SFCC_MAR2024_72
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
N747v3
CLOSED ISSUE - On certain 2017 to 2020 model year Land Rover vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be stored in the Powertrain Control Module (PCM).
SFCC_FEB2024_35
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_JAN2024_41
After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
SFCC_DEC2023_32
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_30
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_50
There is moisture inside the headlamp lens
WACCSEP23_6
Battery low warning displayed on instrument cluster and/or no-start
SSM75869
Coolant Low Warning Message Displayed On The Instrument Panel Cluster
SSM75934
Engine Noise
SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUL2023_33
ENGINE PRIMARY BELT SHREDDING
SSM75724
MISFIRE OR ROUGH RUNNING
SSM75724ATT
MISFIRE OR ROUGH RUNNING
SSM76039
Vehicle Will Not Charge
SFCC_JUN2023_46
A customer may report that the front or rear door latch does not operate as expected.
SSM76009
A customer may report that the front or rear door latch does not operate as expected.
SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SFCC_APR2023_34
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS â AJ126
SSM75971
3.0L AJ126 Misfire on New Replacement or REMAN units.
N747v2
Powertrain Control Module (PCM) Software Update SUSPENDED
SFCC_MAR2023_35
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
SFCC_MAR2023_39
Tailgate anti-trap sensors are being replaced for power tailgates not power folding due to a false signal.
SSM75965
PHEV cooling circuit expansion tank level low or HV battery warning message displayed.
SSM75953
P6 Engine Primary belt shredding - MHEV only
SSM75949
Tailgate will not close due to anti-trap false signal
SFCC_FEB2023_17
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SFCC_FEB2023_36
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Customer reports, Engine Light is on and engine running rough.
SSM75930
ENGINE MISFIRE
SSM75898
Rear Differential e-Diff - Knock Noise or Judder/Vibration
N747
Malfunction Indicator Lamp MIL may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
SSM75925
Oil Leak â Transmission Oil Cooler Pipes
SSM75918
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SFCC_JAN2023_50
Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or right during low speed.
SSM75908
Malfunction Indicator Lamp
SSM75825
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75825ATT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SFCC_DEC2022_35
Customers will be reporting a knocking noise or judder/vibration, from the rear of the vehicle when turning the left or right during low speed.
SFCC_NOV2022_31
A customer will complain about a noise / low battery light/ low coolant light and or overheating
SSM75837
Low speed front end driveline clunk - V8
SSM75837ATT
Low speed front end driveline clunk - V8
SFCC_OCT2022_34
Customer reports that low coolant lamp on, coolant leak.
SSM75876
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75876ATT
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
SSM75824
Chassis Control Module (CHCM) Suspension Warning on Cluster
SSM75647
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
SFCC_SEP2022_29
Coolant warning light and/or coolant leaking from vehicle.
SFCC_SEP2022_31
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_SEP2022_37
Suspension Warning Displayed On Instrument Cluster
SSM75831
DEPLOYABLE TOW BAR WILL NOT DEPLOY OR STOW.
SFCC_AUG2022_34
Coolant warning light and/or coolant leaking from vehicle.
SFCC_AUG2022_35
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_JUL2022_40
Charge warning light on, MIL light
SFCC_JUN2022_16
DIESEL ENGINE PCM CALIBRATION - CANCELLED
SFCC_JUN2022_32
Driveline Noise or Vibration
SSM75675
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
SSM75675ATT
DIESEL ACCESSORY DRIVE BELT - DAMAGED/SNAPPED OR NOISY
SSM75747-2
Turbo Coolant Pipe O Ring
SSM75747ATT1-2
Turbo Coolant Pipe O Ring
SSM75747ATT2-2
Turbo Coolant Pipe O Ring
SSM75757
Lack/Loss of Power
SSM75757ATT
Lack/Loss of Power
SFCC_MAY2022_18
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAY2022_29
Customer concern will be a low coolant light on or a coolant leak
N640
Powertrain Control Module (PCM) Incorrect Calibration
SSM75747
Turbo Coolant Pipe O Ring
SSM75747ATT1
Turbo Coolant Pipe O Ring
SSM75747ATT2
Turbo Coolant Pipe O Ring
SSM75744
ACCESSORY DASHBOARD CAMERA INOPERATIVE
SFCC_APR2022_17
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_38
A customer may report that the load through center seat does not fold properly
SFCC_APR2022_39
A customer may report that the 2nd row seat does not recline.
SFCC_APR2022_41
A customer may report a rattle tyle noise from the front seat base area.
SFCC_APR2022_43
A customer may report that the heel rest for the 2nd row executive seats is not operating properly.
SFCC_MAR2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_41
A customer may report that the load through center seat does not fold properly.
SFCC_MAR2022_42
A customer may report that the 2nd row seat does not recline.
SFCC_MAR2022_44
A customer may report a rattle tyle noise from the front seat base area.
SFCC_MAR2022_47
A customer may report that the heel rest for the 2nd row executive seats is not operating properly.
SSM75712
Intermittent Engine Non Start After An Eco Stop Start Event
SSM75708
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SSM75701
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
SFCC_FEB2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_38
Charge warning light on, MIL light
SSM75687
Electric Vehicle (EV) mode & High Voltage Charging not available and P0AA0-66 COUNTER B) - TOO FREQUENT stored within the Battery Energy Control Module (BECM)
SSM75687ATT
Electric Vehicle (EV) mode & High Voltage Charging not available and P0AA0-66 COUNTER B) - TOO FREQUENT stored within the Battery Energy Control Module (BECM)
SFCC_JAN2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_39
Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.
SFCC_DEC2021_44
Seat Mounted Seat Switches Not Working
BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay.
SSM75609
INGENIUM I6 3.0L Petrol - PCV Cover Valve â Poor Idle
IC TP 21B
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_32
Customer symptom of idle speed instability, check engine light illuminated.
SFCC_OCT2021_38
Air Conditioning System Inoperative (Electric A/C Compressors Only)
SSM75423
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SSM75540
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SSM75540ATT
AC INOPERATIVE - ELECTRIC AC PHEV ONLY
SFCC_SEP2021_34
Poor Idle
SFCC_SEP2021_36
Customer States engine runs rough with MIL illuminated.
SSM755137
Front Radiator Grille Discolored
SSM75531
Power Supply Distribution Box - Actuator stuck open - PHEV Only
SSM75394
Oil Level Gauge (Dipstick) markings incorrect.
SSM75394ATT
Oil Level Gauge (Dipstick) markings incorrect.
SFCC_AUG2021_26
Affected vehicles may flag a false MIL for the High Voltage Battery Cooling Pump and will require a Battery Energy Control Module (BECM) software update.
SFCC_AUG2021_32
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Connectivity functions are no longer working.
SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_37
Customer States engine runs rough with MIL illuminated.
SFCC_AUG2021_38
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
â Customer states check engine light is illuminated.
N618NAS1
Malfunction Indicator Lamp (MIL) Incorrectly Illuminated.
NAS21.08.001
Malfunction Indicator Lamp (MIL) Incorrectly Illuminated.
SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_43
BECM offline after programming.
SFCC_JUL2021_54
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
SFCC_JUL2021_55
Clicking Noise From Front Hub
SFCC_JUN2021_23
Infotainment Updates
SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_29
Check Engine MIL is illuminated.
SFCC_JUN2021_36
A customer may report that the adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) warning message is displayed on the Instrument Cluster (IC).
SFCC_JUN2021_40
A customer may report that the steering wheel heater is not hot.
SFCC_MAY2021_35
Check Engine MIL is illuminated.
SFCC_MAY2021_44
A customer may report a rattle noise coming from the front seat area.
SFCC_MAY2021_46
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
SFCC_MAY2021_48
A customer may report the air conditioning system is not cooling properly.
SSM75421
Electric Vehicle (EV) mode & High Voltage Charging not available
SSM75421ATT
Electric Vehicle (EV) mode & High Voltage Charging not available
SSM75419
Electrically Deployable Tow Bar Will Not Move When Requested
SSM75416
Update Apple Carplay Navigation Voice Guidance Not Heard
NAS20.11.002.3
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
SSM75406
Check Engine MIL illuminated
SFCC_APR2021_18
Infotainment Updates
SFCC_APR2021_20
IMC Update 21A will not install
SFCC_APR2021_27
There was a flashing D when slowing to a stop.
SFCC_APR2021_43
A customer may report that the air conditioning system is not cooling the cabin properly.
SFCC_APR2021_45
Head Lamp Module DTCs - A customer may report a lamp fault displays on the message center.
SFCC_APR2021_46
A customer may report the air conditioning system is not cooling properly.
SFCC_APR2021_47
A customer may report the air conditioning system is not cooling properly. PAGE 2 TO SFCC_APR2021_46
JLRTB02068NAS1
Malfunction Indicator Lamp (MIL) Illuminated on the Instrument Panel Cluster (IPC)
LTB00862NAS2
RESCINDED - Second Row Seating Center Arm Rest Operating Handle Adrift/Broken - RESCINDED
JLRTB02041NAS3
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
SSM75298
MIL and/or Lack of Drive After Remote Engine Start
SFCC_MAR2021_14
Engine stumbles, misfires and rough running at idle with a potential MIL illumination.
SFCC_MAR2021_21A
IMC 20C1 Software Release
SFCC_MAR2021_21B
TCU v19.2
SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_30
Flashing D After Using Remote Start
SFCC_MAR2021_31
Lost Communication With Battery Energy Control Module "A"
SFCC_MAR2021_32
High Pitch Noise when Turned to Full Lock
SFCC_MAR2021_33
The Check Engine MIL is illuminated.
SFCC_MAR2021_41
Air Conditioning Not Blowing Cool Air Into Cabin
SFCC_MAR2021_46
A customer may report the air conditioning system is not cooling properly.
BIG5MAR21_46
Engine stumbles, misfires and rough running at idle with a potential MIL illumination.
SFCC_FEB2021_24A
IMC 20C1 Software Release
SFCC_FEB2021_24B
TCU v19.2
SFCC_FEB2021_24C
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_33
Check Engine MIL
SFCC_FEB2021_34
Check Engine MIL
SFCC_FEB2021_44
A customer may report the air conditioning system is not cooling properly.
SSM75302
Air Conditioning (A/C) not blowing cool air into the cabin
SSM75282
Rumble/Click/Noise During Low-Speed Manoeuvring with Steering Lock Applied
SFCC_JAN2021_15
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_JAN2021_30
There is a noise coming from the engine bay.
SFCC_JAN2021_34
The Check Engine MIL is on. The engine is running rough. There is a hesitation when accelerating.
SFCC_JAN2021_40
A customer may report that the rear tailgate is not opening from one of the different switch sources or the tailgate releases but, does not fully open, it just opens slightly.
SFCC_JAN2021_43
A customer may report the air conditioning system is not cooling properly.
JLRTB02065NAS1
A rattling noise can be heard coming from under the vehicle. Investigation has determined that the rattle is coming from the engine undershield.
N481NAS2
Variable Camshaft Timing (VCT) Solenoids
NAS20.11.002v2
VARIABLE CAMSHAFT TIMING (VCT) SOLENOIDS
SFCC_DEC2020_28
There is a restricted performance message in the instrument pack and a Check Engine MIL.
SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC_DEC2020_30
The Check Engine MIL is on. The engine is running rough. There is a hesitation when accelerating.
SFCC_DEC2020_31
PCM U0111-00 Lost Communication With Battery Energy Control Module "A" after update
SFCC_DEC2020_32
A customer may report a rattle type noise from under the vehicle with the engine running.
SFCC_DEC2020_33
A customer may report the air conditioning system is not cooling intermittently.
SSM74642
Customers report a vibration felt through the base of the driverâs seat and are visually able to see the upper section of the passenger seat shaking.
SSM75182
Engine Misfire, Rattle, Knock, lack of power.
SSM75182ATT
Engine Misfire, Rattle, Knock, lack of power.
JLRTB02017NAS3
Interactive Control Display Module (ICDM) - Purple Line Flickering
LTB00766NAS5
Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
SFCC_NOV2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_NOV2020_33
Check Engine MIL
SFCC_NOV2020_36
The engine fan runs excessively.
SFCC_NOV2020_38
The Check Engine MIL is illuminated.
BIG5NOV20_30
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SSM74977
JLR is investigating rumbling/clicking/noise during low-speed maneuvering with steering lock applied.
SSM74977ATT
JLR is investigating rumbling/clicking/noise during low-speed maneuvering with steering lock applied.
N481NAS1
Variable Camshaft Timing (VCT) Solenoids
SFCC_OCT2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_OCT2020_36
The engine speed will jump up at idle with the AC off.
SFCC_OCT2020_37
The Charge Warning message is on. The Check Engine Lamp is illuminated.
SFCC_OCT2020_38
It feels like the wheels are locking when turning. There is a noise or judder feeling when turning.
SFCC_OCT2020_45
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from front suspension driving over bumps.
JLRTB02056NAS1
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC)with no other effects on vehicle operation.
LTB01248NAS2
The Electric Park Brake (EPB) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be displayed, and the EPB may not release.
LTB01283NAS2
On with the air ionization feature, high pitch whistle noise may be evident from the passenger compartment center air vents.
SFCC_SEP2020_26
Codes may be noted stored in the PCM in conjunction with other DTCs or during diagnosis of unrelated complaints.
SFCC_SEP2020_27
The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_29
There is a squeak from the engine at startup or shut down.
SFCC_SEP2020_30
The engine speed will jump up at idle. The engine will shut down at a stop and restart immediately when pressing the start button.
SFCC_SEP2020_35
A customer may report a suspension fault message displays on the instrument panel cluster.
SFCC_SEP2020_37
A customer may report a hum/groan type noise in the cabin when coming from under the vehicle or a knocking noise from front suspension driving over bumps.
SFCC_AUG2020_25
The Check Engine Lamp is illuminated.
SFCC_AUG2020_27
The Check Engine Lamp is illuminated and there is a lack of power.
SFCC_AUG2020_30
The engine will shut off at a stop and restart immediately by using the start button.
SFCC_AUG2020_31
There is a delay when accelerating.
SFCC_AUG2020_39
A customer may report a hum / groan type noise in the cabin when coming from under the vehicle or a knocking noise from front suspension driving over bumps.
SSM75001
A customer may express complaints of idle instability, low speed engine stall, and no automatic restart following an eco-stop. The engine can be restarted immediately with the start button following these conditions.
SSM74968
Range Rover (L405), Range Rover Sport (L494), Discovery (L462), V8 S/C 5.0L PETROL and V8 N/A 5.0L PETROL Electronic Locking Rear Differentials - Noisy
SSM74933
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element â Poor Performance
SSM74933ATT
Range Rover (L405), Range Rover Sport (L494), Windscreen Heater Element â Poor Performance
SSM74942
A customer may report that the heated steering wheel does not heat up when selected.
SFCC Jul20_15
The Check Engine Lamp is on and there is a lack of power.
SFCC Jul20_16
Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement
SFCC Jul20_17
The vehicle has a hesitation when accelerating. There is a lack of power on acceleration.
SFCC Jul20_20
There is a noise from the engine.
SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC Jul20_37
A customer may report that the HVAC system is not blowing cool air.
SFCC Jul20_38-39
Noise From Dynamic Suspension
SFCC Jul20_7
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
NAS20.07.012
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SSM74892
Customer reports of steering wheel mis-alignment.
SSM74892ATT
Customer reports of steering wheel mis-alignment.
N451NAS2
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.06.004_2
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.07.001
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been reinstated.
BIG5_JUN_42
EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
JLRTB02041NAS1
Exterior Door Handles Do Not Operate As Expected In Freezing Conditions
SFCC_JUN2020_16
Check Engine Light illuminated on the cluster. Customer may have a hesitation concern but this is not in every case.
SFCC_JUN2020_23
There is a noise from the engine.
SFCC_JUN2020_43
A customer may report a hum/ groan type noise in the cabin when coming from under the vehicle.
SFCC_JUN2020_8
Service Actions H291 and N451 Temporarily Suspended
SSM74856
Suspended Campaign N451
SSM74858
Active Stabilization System - Rattle/Clunk Noise on Uneven Road Surfaces
BIG5_JUN_48
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously
NAS20.06.006
Service Actions H291 and N451 Temporarily Suspended
N451NAS1
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.06.004
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_MAY2020_18
No airflow from the HVAC system.
SFCC_MAY2020_24
Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled, Forward Alert Not Available Messages are displayed on the Instrument Cluster.
SFCC_MAY2020_30
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
SFCC_MAY2020_31
There is a noise when turning or accelerating. There is a judder when turning. The tires jump when turning.
SFCC_MAY2020_34
A customer may report a hum/ groan type noise in the cabin when coming to a stop.
5MAY20 Big5 Pg43
Affected vehicles require a PCM calibration update to improve the system robustness to ensure in-use testing for emission compliance is maintained on I6 3.0L engines
JLRTB02012NAS2
The heated seat feature may not operate as expected and a customer may express one of the follow concerns: The heated seat temperature is slow to increase after the feature is turned on. The heated seat temperature does not decrease after the feature is turned off.
SSM74779
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG19
The Check Engine Lamp is on and there is a lack of power.
SFCC_APR20_PG22
There is a hesitation on acceleration with light throttle.
SFCC_APR20_PG23
⢠There is a noise on turns. ⢠There is a judder from the vehicle.
SFCC_APR20_PG24
⢠There is a loud noise from the front of the vehicle. ⢠The Check Engine MIL is on.
SFCC_APR20_PG28
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Popping sound or crackling noise from the audio system while in use.
SFCC_APR20_PG33
No airflow from the HVAC system.
SSM74786
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
JLRTB02030NAS1
A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): ⢠P2B61-73 ⢠P26CB-72
SSM74764
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
JLRTB02017NAS2
The Interactive Control Display Module (ICDM) may not be operating as expected. A purple line can be seen flickering on the lower edge of the ICDM.
SFCC_MAR12_13
The Check Engine Lamp is on and there is a lack of power.
SFCC_MAR12_14
Restricted Performance is on the Instrument Cluster.
SFCC_MAR12_17
The Charge System Fault message is present in the instrument pack.
SFCC_MAR12_20
There is a noise from the engine. The charge warning lamp is on.
SFCC_MAR12_21
The Check Engine MIL is on.
SFCC_MAR12_29
XM radio is inop.
SFCC_MAR12_30
Popping sound or crackling noise from the audio system while in use.
SFCC_MAR12_32
No airflow from the HVAC system.
SFCC_MAR12_35
Customer may report that the heated seats are slow to warm or cool off.
SFCC_FEB20_26
The engine does not start.
SFCC_FEB20_27
The Check Engine MIL is on. The vehicle feels underpowered on acceleration.
SFCC_FEB20_28
There is a rattle noise while driving.
SFCC_FEB20_34
XM radio is inop.
SFCC_FEB20_41
A customer may report that the SRS warning lamp is illuminated.
SFCC_FEB20_46
A customer may report a hum/groan type noise in the cabin when coming to a stop.
RCTR_29JAN20_14
Pop Noise From Audio Output
RCTR_29JAN20_20
The engine runs rough at idle. The vehicle stalled, the vehicle could be restarted on the next ignition cycle.
RCTR_29JAN20_23
Noise From Dynamic Suspension
NAS19.10.019_3
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may not start due to the Gateway Control Module (GWM) not initializing.
UPS10819-2BNAS2
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may not start due to the Gateway Control Module (GWM) not initializing.
SSM74698
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
JLRTB02017NAS1
The Interactive Control Display Module (ICDM) may not be operating as expected, and may be blank or flickering.
SFCC_JAN20_16
There may be codes for camshaft position sensor stored in the PCM. Timing chain is found broken
SFCC_JAN20_17
Check Engine MIL with DTC P026B
SFCC_JAN20_22
Popping sound or crackling noise from the audio system while in use.
SFCC_JAN20_28
Noise From Dynamic Suspension
NAS19.12.019
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may contain software that prevents the successful completion of On-Board Diagnostics readiness and may cause vehicles to fail mandatory state/provincial inspection.
SSM74668
A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning system is in operation and low temperature selected.
NAS19.10.019_2
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may not start due to the Gateway Control Module (GWM) not initializing.
SSM74619
A customer may report that one or more of the heated seats does not achieve a sufficient level of heat in cooler ambient temperatures.
TechRS_NOV19_100
Customer is able to unlock and lock the vehicle but not able to start vehicle
TechRS_NOV19_104
SOTA download does not complete first time through
TechRS_NOV19_105
Retailers not able to programme additional keyâs due to KVM being locked out.
TechRS_NOV19_106
Quiescent battery drain due to TCU module.
TechRS_NOV19_108
Voice control is not able to locate destination entry.
TechRS_NOV19_109
Web Browser functionality is not available.
Tech_RS_NOV19_77
Check Engine lamp illuminated with DTC P2002-00 stored in the PCM which requires DPF replacement
Tech_RS_NOV19_83
The customer experiences a dip in engine RPM which may result in a flashing âDâ indicator and possibly an engine stall condition. The engine can be restarted on the next key cycle.
Tech_RS_NOV19_86
The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
Tech_RS_NOV19_92
Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.
Tech_RS_NOV19_93
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier Bosch, or the Central Configuration learn in.
Tech_RS_NOV19_95
Customer may state there is a pop noise or crackle when playing the audio.
Tech_RS_NOV19_96
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_97
Customer may state there is no audio present or volume control.
Tech_RS_NOV19_99
Customer states not able to start vehicle after state inspection test is performed.
SFCC_NOV19_16
Check Engine Lamp illuminated on the Instrument Cluster
SFCC_NOV19_17
Check Engine Lamp Illuminated
SFCC_NOV19_21
The Check Engine MIL is on.
SFCC_NOV19_22
The engine runs rough at idle. The vehicle stalled, the vehicle could be restarted on the next ignition cycle.
SFCC_NOV19_30
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_33
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Customer states there is no audio output from the speakers on all sources.
SFCC_NOV19_39
Customer states the vehicle will not start.
SFCC_NOV19_40
Customer states the vehicle will not start.
SFCC_NOV19_41
There is no air flow from the HVAC system.
SSM74607
JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile device.
SSM74604
Engine MIL on.
SSM74591
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_25
The Check Engine MIL is on There is a noise from the engine
SFCC_OCT19_27
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_35
Customer states the vehicle will not start
SFCC_OCT19_36
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_37
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_39
Customer may state the adaptive speed control is inoperative There is a Forward Alert message on the Instrument Cluster (IC)
NAS19.10.019
potential issue has been identified on certain vehicles within the listed Affected Vehicle Range which may not start due to the Gateway Control Module (GWM) not initializing.
SSM74588
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
NAS19.09.010_2
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the auxiliary coolant pump has not been activated. This can result in shorter stop/start duration at lower ambient temperatures and reduced turbocharger life.
NAS19.10.009
potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the forward alert warning feature does not function. The customer will not observe any audio or visual warnings on the Instrument Cluster (IC) since the feature is not available in the IC menu.
SSM74561
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74561Att2
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74562
There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode
SSM74573
Issue: A potential concern has been identified on specific vehicles within the Vehicle Identification Number (VIN) range detailed below. Range Rover (LG) â 2018-2019 Model Year â Vin Range: LG343646 to LG567594 Range Rover Sport (LW) â 2018 Model Year â Vin Range: LW146054 to LW199986 Range Rover Sport (LW) â 2018-2019 Model Year â Vin Range: LW800038 to LW876084 Plug-in Hybrid Electric Vehicles (PHEVs) are experiencing depletion of the 12v start-up battery whilst charging the PHEV battery.
NAS19.09.010
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the auxiliary coolant pump has not been activated. This can result in shorter stop/start duration at lower ambient temperatures and reduced turbocharger life.
SFCC_SEP19_Slide
Customer states there is no audio output from the speakers on all sources.
SSM74547
Adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) is displayed on the Instrument Cluster (IC). Diagnostic Trouble Code (DTC) C1A67-78 and/or C1A67-54 are set in the Adaptive Speed Control Module (ASCM).
SSM74547Attachme
Adaptive speed control not available, intelligent emergency braking not available, forward alert not available over 80km/h (50mph) is displayed on the Instrument Cluster (IC). Diagnostic Trouble Code (DTC) C1A67-78 and/or C1A67-54 are set in the Adaptive Speed Control Module (ASCM).
SSM74543
The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system.
NAS19.09.002
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the auxiliary coolant pump has not been activated. This can result in shorter stop/start duration at lower ambient temperatures and reduced turbocharger life.
LTB01277NAS2
A judder and/or vibration can be felt through the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above. This version has been issued due to a change in the parts section.
LTB01298NAS2
A momentary delayed throttle response may be experienced when accelerating from low vehicle speed.
SSM74513
ARC Moan - Customer reports noise as a Hum / Whine / Moan. The noise typically occurs when the ARC system is hot, ( fluid above 60 degC ) when coming to rest and for up to 15 seconds after the vehicle stops. The noise is generally heard between idle and 900rpm as a tonal noise, which may or may not change frequency to a higher tone at around 800rpm.
SFCC AUG19 Slide
Customer states the steering is heavier than expected.
SSM74500
Air conditioning being reported as inoperative at the Pre-Delivery Inspection (PDI).
LTB01224NAS1
There is an increased noise when turning the steering wheel and a notchy feel to the steering. This bulletin provides diagnostic advice in advance of changes to the TOPIx workshop manual.
SSM74501
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
SSM74501Attachme
Roof Blind Foam Strip becomes loose or adrift, this may cause the blind to bind / jam.
SSM74491
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74491Attachme
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
SSM74483
Customer complains about a creak, rattle or squeak noise from under the vehicle - Transmission undertray noisy.
SFCC Slide18
Check Engine Light illuminated, Restricted Performance Message on IPC
SFCC Slide24
Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available
SFCC Slide25
TCU_3 Programming failures
SFCC Slide26
Popping sound or crackling noise from the audio system while in use.
SFCC Slide28
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
SFCC Slide29
Customer states there is no audio output from the speakers on all sources
SFCC Slide30
Customer states the vehicle will not start
SFCC Slide43
The tire valve stem is broken or cracked.
SSM74479
A customer may report that one or more of the capacitive buttons on the lower Interactive Control Display Module (ICDM) are activating involuntarily when not selected. Affecting InControl Touch Pro Duo infotainment systems only.
SSM74456
Land Rover have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.
SFCC_JUN19_Slide
Customer states the vehicle will not start.
LTB01238NAS4
A "Smart key found" message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
SSM74419
Diagnostic Trouble Code (DTC) U210A-27 and/ or C1A24-64 observed in the Chassis Control Module (CHCM) during diagnosis, leading to unnecessary replacement of the air suspension compressor. Please note that the DTCs do not generate an air suspension fault on the instrument cluster or display any vehicle symptoms.
SSM74436
A customer may express a concern that there is a judder and/or vibration felt through the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above.
LTB01238NAS3
A 'Smart key not found' message may be displayed on the Instrument Cluster and poor Smart key operation may be evident.
LTB01091NAS5
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
SFCC_MAY19_Slide
Customer may report a humming noise from under the vehicle. Technical
SSM74329
Air suspension compressor being replaced for an E Chamber failure.
N299NAS1
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the Parking Aid system audible warning does not function.
NAS1904009
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the Parking Aid System audible warning does not function.
SFCC-APRIL19-Sli
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74303
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
SSM74374
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
LTB00766NAS4
Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
SSM73872
When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.
SSM74189
During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module (TCU) or customers may complain that SOS Limited Functionality is displayed on the Instrument Cluster (IC). Both scenarios will be accompanied with Diagnostic Trouble Code (DTC) U2109-09 (Back up Battery Component Failures) stored in the TCU.
LTB01283NAS1
On with the air ionization feature, high pitch whistle noise may be evident from the passenger compartment center air vents.
SFCC-14MAR19-Sli
A customer may report that the SRS warning lamp is illuminated.
SSM74334
HVAC software update causes Auxiliary Climate Control to stop producing cold air - rear refrigerant valve is not opened. Applicable to 18 MY and 19 MY vehicles only.
SSM74336
Variations of DTC P0087 are stored in the PCM for the fuel rail pressure sensor.
SSM74300
Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
SSM73799
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
LTB01229NAS2
The second row seat armrest may stop moving when being deployed or stowed.
SSM74283
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
N241NAS2
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
NAS19-01-001-2
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
LTB01277NAS1
On vehicles with 360mm front brake discs (2 piston floating caliper) only, a vibration or judder may be evident through the steering wheel and/or brake pedal when applying brakes from 50 KPH (30 MPH) or above.
SFCC-Slide17
The Check Engine Lamp is on.
SFCC-Slide18
There is a hesitation when accelerating from a stop or rolling stop. The vehicle has a lag when pressing the gas then will jump and accelerate
SFCC-Slide20
The Check Engine Lamp is on.
SFCC-Slide22
InControl Touch Pro Inoperative
SFCC-Slide23
Intermittently flat battery complaint. All terrain response switchpack LEDs flashing.
SFCC-Slide34
Customer may report a humming noise from under the vehicle.
SFCC-Slide36
Customer may report a vibration or judder when braking.
SFCC-Slide37
Customers may report a high pitch electronic type noise is emanating from the HVAC center vents.
SFCC-Slide39
Customers may report the removable recovery panel is loose incorrectly aligned.
SSM74284
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74267
Customers may complain of connectivity issues when attempting to use InControl features which require mobile data.
SSM74279
Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.
SSM74264
Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the Infotainment Master Controller (IMC) may show that the module is still not up to date.
N283 UPS0619-1BN
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.
SSM74161
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00 and P054A-00 will be stored within the Powertrain Control Module (PCM).
LTB01091NAS4
A rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
N278 UPS0319-1BN
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the driver is unable to access the Chauffeur mode feature via the touchscreen that allows selection of the passenger seat away/return to upright features. When the driver presses the seat soft button, neither of the displayed seat folding and heating options will operate.
NAS1901014
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the driver is unable to access the Chauffeur mode feature via the touchscreen that allows selection of the passenger seat away/return to upright features. When the driver presses the seat soft button, neither of the displayed seat folding and heating options will operate.
N279 UPS13518-1b
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range may have a front bumper with a blanking plate installed when not required, which could lead to the vehicle overheating.
SSM74232
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SSM74232A
Customer reports: Battery is discharged Vehicle is displaying a low battery warning Terrain Response Switchpack LEDs flashing (see attachment) with engine off
SSM74237
A Customer may complain of one or more Smart Keys not working as expected with the vehicle. This could include: ?Smart Key not found? message on the Instrument Cluster ?Smart Key not recognised? message on the Instrument Cluster ?Smart Key deactivated? message on the Instrument Cluster Failure to unlock or lock all the doors when operating the Smart Key Poor range of the Smart key when operated.
NAS18120192
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification.
SFCC10JAN19Slide
Customer may report a humming noise from under the vehicle.
LTB01108NAS5
In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions.
N241NAS1
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or the MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Panel Cluster (IPC).
N266 UPS12118-1b
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range with the installation of the automatic transmission fluid cooler pipe to the automatic transmission fluid cooler.
NAS1901001
An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the message 'Diesel Exhaust Fluid Malfunction' is displayed in the message center and/or the Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Panel Cluster (IPC).
NAS1901003
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range with the installation of the automatic transmission fluid cooler pipe to the automatic transmission fluid cooler.
N276 UPS13118-3B
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the center main crankshaft pulley/damper bolt may have been manufactured away from specification.
NAS18.12.017
Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro software updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
N268 UPS12618-2b
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements.
NAS18.08.015
Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
181912.033
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the crankshaft pulley/damper bolt may have been manufactured away from specification. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
NAS18.12.012
A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the crankshaft pulley/damper bolt may have been manufactured away from specification. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
SSM74176
A customer may report one or more Body Control Module (BCM) outputs not functioning. Examples of these may include: Exterior lighting, Interior lighting, Sun roof blinds, Steering Wheel Adjust, Eco stop start etc... One or more of these symptoms may be accompanied by DTC U1000-00 (Solid State Driver Protection Active - Driver Disabled) present in the BCM. If DTC U1000-00 is not present in the BCM do not continue with this SSM. Continue to diagnose and repair the inoperative BCM output as necessary using Topix as a guide.
SSM74177
Rear seat armrest cubby box lid breaking at the hinge point. (Executive seat style only).
LTB00895NAS4
A noise from the underneath of the vehicle may be evident. The noise is most prominent during light throttle and low speed (for example: during car park maneuvers) and is independent of ambient temperature range. Under these conditions, a low-level, non-constant cyclical-type noise can be heard coming from the Center Exhaust system (Exhaust Valve) adjacent to the fuel tank.
SSM74161Attachme
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341- 00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
SSM74052
?SOS Limited Functionality? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). SOS Limited Functionality may affect the TCU's ability to support the ECall function when required by the customer.
SSM73302
SIM card does not latch in SIM slot or cannot be read.
SSM73302Attachme
SIM card does not latch in SIM slot or cannot be read.
SSM74138
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars.
SSM74138Attachme
From inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. Upon further inspection no faults are found with the returned roll bars.
SSM74037
A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
LTB01151NAS2
During a Bluetooth® call, an interference/screech/popping noise may be heard.
NAS18.10.019
Potential issues have been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range. The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start-up NGI and TCU SOTA enable/disable option Pre-loaded Electric Vehicle (EV) layout incorrect - My EV panel is displayed on right side instead of displaying in center HMI improvement for EV features related to: - Customer Home page (CHP) - EV Setting - Vehicle PreConditioning/Departure settings Translations required for 'My EV Panel', the title of EV CHP widget
LTB01248NAS1
The EPB (Electric Park Brake) warning lamp may be illuminated, the 'Park Brake needs Calibration' message may be displayed, and the EPB may not release. Upon further diagnosis, DTC (Diagnostic Trouble Code) C2007-72 and C2008-72 may be stored in the Anti-lock Brake System (ABS) Control Module.
N234NAS1
Potential issues have been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range. The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start-up NGI and TCU SOTA enable/disable option Pre-loaded Electric Vehicle (EV) layout incorrect - My EV panel is displayed on right side instead of displaying in center HMI improvement for EV features related to: - Customer Home page (CHP) - EV Setting - Vehicle Pre-Conditioning/Departure settings Translations required for 'My EV Panel', the title of EV CHP widget
SSM74025
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SSM74130
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) software should not be updated unless related to a reported customer concern.
LTB01180NAS2
A 'Suspension fault' message may be displayed on the Instrument Cluster (IC).
LTB01214NAS1
The rear lamp(s) may exhibit signs of staining, tarnishing, and/or contamination on the inner surface of the lens.
SSM74042
Reports have been received that (L550) Discovery Sport and (L538) Range Rover Evoques have completed the PDI process and the PEPS Feature (Passive Entry/Passive Start) has not been enabled.
SSM74040
Issue: During a brake pad change it may become apparent that the brake pad pins have become corroded to the caliper housing.
SSM74039
Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers below, Symptom Driven Diagnostics (SDD) does not appear to communicate with the RFA: FK72-19H440-AE, FK72-19H440-BE, FK72-19H440-AF, FK72-19H440-BF, Following models only affected: L538 Range Rover Evoque 14MY onwards, L550 Discovery Sport 15MY onwards, L494 Range Rover Sport 14MY onwards, L405 Range Rover 14MY onwards
SSM74047
Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that have found to be ?No Fault Found? during part return analysis.
SSM74064
Issue: When updating the AHU, if procedure not followed correctly on Symptom Driven Diagnostics (SDD) tool or Pathfinder, the vehicle may be displayed as either Discovery, Discovery Sport or XF on mobile devices connected via Bluetooth. This affects the InControl Touch Update only.
N196 UPS4418-1BN
An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected:? Infotainment controls - volume, seek, next and previous? Instrument Cluster (IC) menu control? Mobile phone control? Favorite control? Push to talk control
SGI18-28
A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not function as expected: Infotainment controls - volume, seek, next, and previous Instrument Cluster (IC) menu control Mobile phone control Favorite control Push to talk control
LTB01093NAS1
Tailgate. Cosmetic microcracking.
LTB01108NAS1
InControl Touch Pro features may not function as expected.
LTB01090NAS1
Steering column multifunction switch.
LTB00662NAS2
Technical Bulletin: Fixed Side Step 'Rattle' Noise onwards
SSM71360
Software Update.
LTB00557NAS3
Technical Bulletin: Knock Sound From Front Suspension (Onwards)
LTB00640NAS1
Technical Bulletin: Earth Stud Repair oin Aluminum Body Onwards
LTB00557NAS2
Technical Bulletin: Knock Sound From Front Suspension (Onwards)
LTB00619NAS1
Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
SSM70258
Software Update.
SSM69318
Air Conditioning compressors premature failure due to incorrect run in procedure
SSM631571
All New Range Rover 5.0 V8 Gasoline Oxygen Sensors
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.