19LE05 Dealer Pa
Service Bulletin/Repair Instructions
DP: Customer Support Program 19LE05 expired December 1, 2022.
Vehicle report
2016 LEXUS ES350
Service bulletins
102 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
19LE05 Technical
Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022
KLG Dealer Packa
Service Bulletin/Repair Instructions
DP: Limited Service Campaign KLG expired December 01, 2022
KLG Technical In
Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022
Safety Recall 22
Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
L-SB-0004-22
Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
L-TT-0303-21
Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
L-SB-0018-14 Obs
Service Bulletin/Repair Instructions
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
L-SB-0024-21
Service Bulletin/Repair Instructions
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Lexus PRO21-UFRM
Service Bulletin/Repair Instructions
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
Lexus Safety Re
Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
L-TT-0281-20 Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-TT-0294-20
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0023-20
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
L-SB-0008-20
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
L-SB-0179-17 Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
L-TT-0254-18
Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
L-SB-0003-20
Service Bulletin/Repair Instructions
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
L-SB-0060-13 Obs
Service Bulletin/Repair Instructions
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
19LE05 - Dealer
Service Bulletin/Repair Instructions
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
KLG_Dealer Packa
Service Bulletin/Repair Instructions
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
L-SB-0170-17_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
L-TT-0242-18_Rev
Service Bulletin/Repair Instructions
TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
L-TT-0235-17_Rev
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
19LE05 - Area Le
Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
19LE05 - Region
Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
L-TT-0221-17_Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
KLG - Dealer Pac
Service Bulletin/Repair Instructions
Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
KLG_Area Letter_
Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
KLG_Dealer Email
Service Bulletin/Repair Instructions
Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
KLG_Region Email
Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
L-SB-0018-14_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2007 ? 2019 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
L-TT-0252-18
Service Bulletin/Repair Instructions
TT: When adjusting the Forward Recognition Camera on vehicles with Lexus Safety Sense, it can be difficult to print the repair manual target to the proper size.
L-SB-0084-15_Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE November 30, 2018: This bulletin is no longer applicable and is now obsolete.
L-TT-250-18
Service Bulletin/Repair Instructions
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
L-TT-0245-18
Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
L-TT-0242-18
Service Bulletin/Repair Instructions
TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or "in the red zone," (Fig.1) on a vehicle with no other symptoms of overheating.
L-TT-0221-17Rev1
Service Bulletin/Repair Instructions
Diagnosis of bluetooth connectivity complaints.
L-SB-0035-15_Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE February 23, 2018: This bulletin is now obsolete. Please see L-SB-0006-18.
L-SB-0006-18
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0035-15. ? The entire bulletin has been updated. Service Bulletin No. L-SB-0035-15 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2015 ? 2017 model year Lexus vehicles equipped with navigation (version older than V1##8940) may exhibit one or more of the following conditions: ? Unable to download Destination Assist ? Software update date does not display ? ?Calculating? message displays on the map screen without displaying street name and remaining distance ? Unable to guide a route on the Home screen ? Black display screen ? Bluetooth® disconnects intermittently
L-TT-0218-17_Rev
Service Bulletin/Repair Instructions
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.
L-SB-0021-14_Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
L-SB-0001-18
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit
L-SB-0014-16_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. NOTE Leather seat covers that are replaced for dye transfer or soiling are NOT eligible for replacement under warranty. Likewise, damage caused by unapproved cleaning methods are NOT eligible for replacement under warranty.
L-TT-0235-17
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0151-17
Service Bulletin/Repair Instructions
TSB: The purpose of this bulletin is to notify technicians of the best practices to help reduce brake vibration conditions for our customers. The condition can occur at any time if improper torque is applied to lug nuts. Over time, even one lug nut over- or under-torqued can cause a vibration condition. When lug nuts are over-torqued, this causes the rotor to have a runout condition, which can lead to brake vibration conditions.
L-TT-0227-17
Service Bulletin/Repair Instructions
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
L-TT-0222-17
Service Bulletin/Repair Instructions
TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Lexus repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
L-SB-0121-17
Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2016 model year Lexus vehicles may not unlock with either the Smart Entry or the wireless remote. The door lock can be placed in the middle position between lock and unlock when exiting the vehicle. This can cause the door lock to be inoperative.
L-TT-0182-15
Service Bulletin/Repair Instructions
TT: Rev1 iPhone text messages do not appear on multimedia display.
L-TT-0221-17
Service Bulletin/Repair Instructions
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-SB-0014-08_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.
L-TT-0218-17
Service Bulletin/Repair Instructions
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
L-SB-0060-13 Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
L-SB-0035-15 Rev
Service Bulletin/Repair Instructions
TSB: Some 2015 - 2016 Lexus IS models, NX models, ES models, CT 200h, GX 460, RC models, or 2015 GS models and LS models equipped with navigation (version less than V1##8910), may exhibit one or more of the following conditions: * Voice Recognition is inoperative * Same XM channel icon is used for different channels * Loss of traffic information at times when using Lexus Enform * There is traffic incident mark "!" on the map screen, but no info on the traffic incident screen * iPod scroll is stopped changing by tune knob * After correction of text in Quick Message15, the corrected text is displayed in Quick Message13 * Navigation system reboots intermittently * Navigation system reboots after receiving errant weather data * Some screens with clock information show 12:00 as 0:00 Some 2015 Lexus CT 200h, IS, NX, ES, RC, GS, and LS models equipped with navigation (version less than V1##8872), or GX 460 vehicles equipped with navigation (version less than V1##8871) may exhibit one or more of the following conditions: * Navigation system becomes frozen/has no response or slow response * Missing or incorrect HD Traffic incidents and/or flow data shown on the screen * Resetting of the navigation system * iPod Error is displayed with Apple device connected to the USB port * Song Title is not updated when using Siri * Display is blank after a Bluetooth? Audio device is connected * No audio sound after completing a phone call * Navigation system resets when playing an "Audio Book" on a CD * Unable to load multiple destinations when using destination Assist feature * HOME button does not work * Reset while making a turn off of the highlighted route
L-SB-0084-15
Service Bulletin/Repair Instructions
LSB: A download and installation process is required to activate the Enform suite of Apps & Data Services before they are used for the first time on new vehicles. The download and installation process may also need to be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 3 and 15 minutes to complete, depending on the file size, cellular connection speed, and other factors. Following the download and installation process, small Enform? App updates may also occur via an over the air update system. Follow the procedure below to perform the download and installation process.
L-TT-0162-14 Rev
Service Bulletin/Repair Instructions
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
L-TT-0212-16
Service Bulletin/Repair Instructions
TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface
L-SB-0021-14 Rev
Service Bulletin/Repair Instructions
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
L-SB-0032-16
Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2016 Lexus vehicles may exhibit a navigation system rebooting condition. (This condition may be due to an errant data broadcast by Toyota's traffic and weather data service provider.) Follow the process in this bulletin to reset the navigation system.
L-TT-0204-16
Service Bulletin/Repair Instructions
TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
DEN-N3D7B-06
Service Bulletin/Repair Instructions
THIS COMMUNICATION IS INFORMING TOYOTA OF A DELAMINATION ISSUE WITHIN AN I.C. PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.
L-TT-0179-15 REV
Service Bulletin/Repair Instructions
TT: AFTER THE DCM HAS BEEN REPLACED, LEXUS ENFORM REMOTE IS UNABLE TO REMOTE UNLOCK/LOCK THE DOORS OR REMOTE START THE VEHICLE.
L-TT-0179-15 Rev
Service Bulletin/Repair Instructions
TT: After the DCM has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle.
L-TT-0202-16
Service Bulletin/Repair Instructions
TT: Some customers may experience difficulty programming HomeLink.
L-SB-0011-13 Rev
Service Bulletin/Repair Instructions
TSB: This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature. Note: The following adjustment procedures are for U660E/F transmissions.
L-SB-0014-16
Service Bulletin/Repair Instructions
LSB: The purpose of this Technical Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will highlight the importance of proper maintenance and provide guidance for care.
LSB001416
Service Bulletin/Repair Instructions
Leather Care Best Practices.
L-SB-0020-15 REV
Service Bulletin/Repair Instructions
LSB: WHILE A VEHICLE IS IN INVENTORY, THE BATTERY IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. BATTERIES CAN BECOME DISCHARGED DUE TO AN EXTENDED STORAGE PERIOD, TEMPERATURE, PARISTIC DRAIN, OR WHILE DEMONSTRATING VEHICLE FEATURES AND BNEFITS IN THE SALES PROCESS. BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE.
LSB-0020-15 Rev1
Service Bulletin/Repair Instructions
LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, paristic drain, or while demonstrating vehicle features and bnefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
-SB-0034-15 Rev1
Service Bulletin/Repair Instructions
LSB: 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side and, if applicable, passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
L-SB-0030-15 REV
Service Bulletin/Repair Instructions
LSB: 2016 MODEL YEAR LEXUS VEHICLES ARE EQUIPPED WITH FACTORY INSTALLED XM SATELLITE RADIO, INCLUDING A 90-DAY FREE CUSTOMER TRIAL. AS PART OF THE PRE-DELIVERY SERVICE (PDS) PROCESS, ENSURE THAT THE XM SATELLITE RADIO IS ACTIVATED AND READY FOR USE.
L-SB-0031-15 REV
Service Bulletin/Repair Instructions
LSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY. THE FOLLOWING GUIDELINES SHOULD BE PERFORMED TO MINIMIZE VEHICLE COMPONENT/PART DEGRADATION DUE TO EXTENDED VEHICLE STORAGE CONDITIONS. LONG-TERM STORAGE AND AFFECT A VEHICLE'S SYSTEMS AND COMPONENTS. ANY PROBLEMS THAT ARE FOUND SHOULD BE CORRECTED IMMEDIATELY.
L-SB-0034-15 REV
Service Bulletin/Repair Instructions
LSB: 2016 MODEL YEAR VEHICLES ARE EQUIPPED WITH DRIVERS SIDE FLOOR MAT RETAINING CLIPS TO SECURE THE FLOOR MAT IN THE CORRECT POSITION. IN ADDITION, SOME MODELS MAY UTILIZE RETAINING CLIPS FOR PASSENGER SIDE AND REAR SEAT FLOOR MATS AS WELL. FOLLOW THE APPROPRIATE INSTALLATION PROCEDURE TO ATTACH THE DRIVERS SIDE AND, IF APPLICABLE, PASSENGERS SIDE AND REAR SEAT FLOOR MATS TO THE VEHICLE CARPET USING THE FLOOR MAT RETAINING CLIPS DURING PRE-DELIVERY SERVICE (PDS).
LSB-0030-15 Rev1
Service Bulletin/Repair Instructions
LSB: 2016 model year Lexus vehicles are equipped with factory installed XM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.
LSB-0031-15 Rev1
Service Bulletin/Repair Instructions
LSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage and affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
L-SB-0033-15 REV
Service Bulletin/Repair Instructions
LSB: DURING THE MANUFACTURING PROCESS, TIRES ARE MOUNTED ON THE VEHICLE AS MATCHED SETS TO HELP REDUCE CONDITIONS SUCH AS PULLING OR DRIFTING. IF THE WHEELS ARE REPLACED OR REFINISHED BEFORE VEHICLE DELIVERY, IT IS IMPORTANT THAT THE TIRES REMAIN ON THE VEHICLE IN THE SAME LOCATION AND IN THE SAME DIRECTION OF ROTATION. PLEASE REFER TO THE FOLLOWING PROCEDURE TO ENSURE THAT THE ORIGINAL TIRES STAY IN THE SAME LOCATION ON THE VEHICLE.
LSB-0033-15 Rev1
Service Bulletin/Repair Instructions
LSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.
L-SB-0008-16
Service Bulletin/Repair Instructions
LSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does NOT provide warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain specified State of Charge (SOC) of the vehicle?s battery while in stock and assure proper State of Charge (SOC) at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, all dealers should check battery State of Charge (SOC) and recharge, if necessary, within 48 hours of delivery to customers.
LSB000816
Service Bulletin/Repair Instructions
Battery Maintenance During PDS
L-TT-0127-13 Rev
Service Bulletin/Repair Instructions
TT: Navigation microSD card reads an error when missing or swapped from another vehicle.
L-TT-0144-13 REV
Service Bulletin/Repair Instructions
TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY TO PAIR THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMER'S PHONE SUCH AS ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMER'S PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY.
L-TT-0144-13 Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
L-TT-0162-14 REV
Service Bulletin/Repair Instructions
TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH DISCONNECTIONS OR LOSS OF SMS TEXT MESSAGE FUNCTIONALITY ON THE NAVIGATION/AUDIO SYSTEM WITH ANDROID PHONES OS 4.4 OR LATER. THIS CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TEXT MESSAGES ON THEIR PHONES.
L-SB-0033-15
Service Bulletin/Repair Instructions
LSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.
L-SB-0034-15
Service Bulletin/Repair Instructions
LSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver's side, and if applicable, passenger's side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
LSB003315
Service Bulletin/Repair Instructions
The Position before New Vehicle Delivery
LSB003415
Service Bulletin/Repair Instructions
Floor Mat Installation During PDS
L-SB-0030-15
Service Bulletin/Repair Instructions
LSB: 2016 model year Lexus vehicles are equipped with factory installed XM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.
L-SB-0031-15
Service Bulletin/Repair Instructions
LSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
LSB003015
Service Bulletin/Repair Instructions
XM Actvation Confirmation during PDS
LSB003115
Service Bulletin/Repair Instructions
Long-Term Vehicle Storage Guidelines
L-SB-0023-15
Service Bulletin/Repair Instructions
LSB: 2016 model year ES 350 and ES 300h vehicles are equipped with a direct-type Tire Pressure Warning System (TPWS). Each tire (except the spare tire) has a tire pressure warning valve/sensor that measures tire pressure data. The data is transmitted to the Tire Pressure Warning System antenna/receiver and then to the Tire Pressure Warning System ECU. During Pre-Delivery Service (PDS), TPWS must be initialized according to the procedure in this bulletin.
L-SB-0024-15
Service Bulletin/Repair Instructions
LSB: 2016 model year ES 350 and ES 300h vehicles are equipped with a compass in the rear view mirror. Use the following procedure to complete initial calibration of the compass during Pre-Delivery Service (PDS).
L-SB-0025-15
Service Bulletin/Repair Instructions
LSB: The front wheel opening extension pad set (right and left front wheel opening extension pads, 2 self-tapping screws) is loaded in the luggage compartment at the assembly plant to avoid damage in transit. Install the front wheel opening extension pads to the vehicle during Pre-Delivery Service (PDS).
L-SB-0026-15
Service Bulletin/Repair Instructions
LSB: The front license plate mounting bracket and 2 self-tapping screws for the 2016 model year ES 350 and ES 300h are stored in the luggage compartment of the vehicle. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).
L-SB-0022-15
Service Bulletin/Repair Instructions
To minimize battery discharge during transportation and storage, the Short Pin has been removed at the assembly plant and temporarily stored in the engine compartment Relay Block. Reinstall the Short Pin into its original location and confirm all related Diagnostic Trouble Codes (DTCs) are cleared during Pre-Delivery Service (PDS).
L-SB-0016-15 Rev
Service Bulletin/Repair Instructions
LSB: To minimize battery discharge during transportation and storage, the Short Pin has been removed at the assembly plant and temporarily stored in the engine compartment Relay Block. Reinstall the Short Pin into its original location and confirm all related Diagnostic Trouble Codes (DTCs) are cleared during Pre-Delivery Service (PDS).
L-SB-0020-15
Service Bulletin/Repair Instructions
LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.
LSB002015
Service Bulletin/Repair Instructions
Battery Maintenance for In-Stock Vehicles.
L-SB-0010-15
Service Bulletin/Repair Instructions
LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
L-TT-0179-15
Service Bulletin/Repair Instructions
TT: After the DCM has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.