Vehicle report

2014 LEXUS GS450H

Compare every LEXUS GS450H yearNHTSA and EPA records

Service bulletins

163 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

23LE04_Dealer Le

Service Bulletin/Repair Instructions

DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

L-SB-0012-23

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2015 model year GS 450h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

23LE01

Service Bulletin/Repair Instructions

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

LSB000523

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

19LE05 Dealer Pa

Service Bulletin/Repair Instructions

DP: Customer Support Program 19LE05 expired December 1, 2022.

19LE05 Technical

Service Bulletin/Repair Instructions

TI: 19LE05 Expired December 1, 2022

KLG Dealer Packa

Service Bulletin/Repair Instructions

DP: Limited Service Campaign KLG expired December 01, 2022

KLG Technical In

Service Bulletin/Repair Instructions

TI: 19LE05 Expired December 1, 2022

LSB001522

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2022 model year Lexus vehicles equipped with a 2WD drivetrain and the F Sport package may exhibit a clicking noise from the front wheel area during slow (parking lot) speed turns. The clicking noise that can be heard during sharp turns is a normal condition for certain vehicles originally equipped with a lightweight two-piece aluminum rotor assembly. For customers who find this objectionable, an alternative steel rotor is available. Before performing the repair in this bulletin, it is recommended to review the visual differences of the steel rotor with the customer.

L-SB-0088-15 Rev

Service Bulletin/Repair Instructions

TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger

Safety Recall 22

Service Bulletin/Repair Instructions

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0004-22

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0046-21

Service Bulletin/Repair Instructions

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

20LE01 - Updated

Service Bulletin/Repair Instructions

DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not coming out of the selected A/C vent of the vehicle. Although the A/C servo motors are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to A/C servo motor(s) that have an internal electrical malfunction which could lead to the symptoms described above.

21LC01_DL_Lexus_

Service Bulletin/Repair Instructions

DL: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.

Lexus PRO21-UFRM

Service Bulletin/Repair Instructions

POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL

Lexus Safety Re

Service Bulletin/Repair Instructions

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

L-TT-0281-20 Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

L-SB-0001-21 Rev

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents. ?Little or no air flow from the vent(s). ?Improper MODE control function. Additionally, some vehicles may store one or more of the following HVAC servo Diagnostic Trouble Codes (DTCs). ?B1441 ? Air Mix Damper Control Servo Motor Circuit (Front Passenger Side Lower Air Mix). ?B1442 ? Air Inlet Damper Control Servo Motor Circuit. ?B1443 ? Air Outlet Damper Control Servo Motor Circuit. ?B1446 ? Air Mix Damper Control Servo Motor Circuit (Driver Side Lower Air Mix). ?B1447 ? Rear Air Mix Damper Control Servo Motor Circuit. ?B1448 ? Passenger Side Face Servo Motor Circuit. ?B1449 ? Rear Air Outlet Damper Control Servo Motor Circuit. ?B1453 ? Driver Side Air Outlet Damper COOL Control Servo Motor Circuit. ?B1454 ? Passenger Side Air Outlet Damper COOL Control Servo Motor Circuit. ?B1455 ? Driver Side Air Outlet Damper FOOT/DEF Control Servo Motor Circuit. Follow the procedures in this bulletin to address this condition.

L-SB-0001-21

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents ?Little or no air flow from the vent(s) ?Improper MODE control function Additionally, some vehicles may store one or more of the following HVAC servo Diagnostic Trouble Codes (DTCs). ?B1441 ? Air Mix Damper Control Servo Motor Circuit (Front Passenger Side Lower Air Mix) ?B1442 ? Air Inlet Damper Control Servo Motor Circuit ?B1443 ? Air Outlet Damper Control Servo Motor Circuit ?B1446 ? Air Mix Damper Control Servo Motor Circuit (Driver Side Lower Air Mix) ?B1447 ? Rear Air Mix Damper Control Servo Motor Circuit ?B1448 ? Passenger Side Face Servo Motor Circuit ?B1449 ? Rear Air Outlet Damper Control Servo Motor Circuit ?B1453 ? Driver Side Air Outlet Damper COOL Control Servo Motor Circuit ?B1454 ? Passenger Side Air Outlet Damper COOL Control Servo Motor Circuit ?B1455 ? Driver Side Air Outlet Damper FOOT/DEF Control Servo Motor Circuit Follow the procedure in this bulletin to address this condition.

L-SB-0023-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

L-SB-0008-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

L-SB-0179-17 Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates

L-TT-0284-20

Service Bulletin/Repair Instructions

TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.

L-SB-0034-18_Rev

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2020 model year Lexus AWD F Sport and non-F Sport model vehicles may exhibit a squeal/squeak noise from the front brake pads. For customers who find this characteristic objectionable, an updated shim kit is now available as a service part.

L-SB-0001-20_Rev

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2020 model year GS and RC model vehicles may exhibit a squeal/squeak noise from the front brake pads. This is only applicable on 2WD F Sport vehicles. This condition may be present at city, highway, and/or parking lot speeds. For customers who find this characteristic objectionable, an updated front brake pad kit is available.

L-TT-0281-20

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

L-SB-0003-20

Service Bulletin/Repair Instructions

TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

L-SB-0060-13 Obs

Service Bulletin/Repair Instructions

TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.

19LE05 - Dealer

Service Bulletin/Repair Instructions

Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.

KLG_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

L-SB-0170-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

19LE05 - Area Le

Service Bulletin/Repair Instructions

Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

19LE05 - Region

Service Bulletin/Repair Instructions

Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

L-TT-0221-17_Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

KLG - Dealer Pac

Service Bulletin/Repair Instructions

Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

ZLZ-Lexus POL18-

Service Bulletin/Repair Instructions

Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

L-TT-0257-19

Service Bulletin/Repair Instructions

TT: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel?s centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components (Figure 1). Installation of a wheel with an offset or width different than the correct specification, such as installing the rear wheel on the front, can cause damage to brake components due to interference between the wheel and adjacent parts. The wheel could contact the brake caliper thereby introducing stress into the caliper, brake rotor, and potentially other components. In some cases, this stress could contribute to cracking or separation of the brake rotor.

L-SB-0011-15_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE September 27, 2018 Rev1: ? Applicability has been updated to include 2012 model year ES350, 2016 ? 2017 model year GS200t, 2013 ? 2018 model year GS350, 2013 ? 2017 model year GS450h, and 2016 ? 2018 model year GS F vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2003 ? 2018 applicable Lexus models may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or sticky. Follow the Repair Procedure in this bulletin to address this condition.

ZLZ_Dealer Email

Service Bulletin/Repair Instructions

Dealer Email: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZLZ_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZLZ_Job-Aid_09.2

Service Bulletin/Repair Instructions

Job Aid: CUSTOMER SUPPORT PROGRAM ZLZ Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels Covered Vehicles and Components

ZLZ_Lexus POL18-

Service Bulletin/Repair Instructions

Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

L-SB-0015-18-Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE June 26, 2018 Rev1: ? Applicability has been updated to include 2018 model year GS 300 and 2016 ? 2018 model year RC 300 vehicles. Any previous printed versions of this bulletin should be discarded. Some 2013 ? 2018 model year Lexus vehicles equipped with 2WD drivetrain and the F Sport package may exhibit a clicking noise from the front wheel area during a slow (parking lot) speed turn. Follow the Repair Procedure in this bulletin to address this condition. Refer to the video link below for an example of the clicking noise condition:

L-TT-0221-17Rev1

Service Bulletin/Repair Instructions

Diagnosis of bluetooth connectivity complaints.

L-SB-0007-18

Service Bulletin/Repair Instructions

TSB: Some 2013 - 2018 model year vehicles may exhibit a rear brake vibration/squeak while braking, due to corrosion on the rear brake components. Service parts are now available to reduce the likelihood of this condition occurring. The backing plates of the brake pads have been covered with an anti-rust coating to address the brake pads sliding in the caliper assembly and reduce RTV (rotor thickness variation). Follow the Repair Procedure in this bulletin to address this condition.

L-TT-0218-17_Rev

Service Bulletin/Repair Instructions

TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.

L-SB-0021-14_Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.

L-SB-0001-18

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit

L-TT-0235-17

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to blocked/clogged.

L-TT-0227-17

Service Bulletin/Repair Instructions

TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.

L-TT-0182-15

Service Bulletin/Repair Instructions

TT: Rev1 iPhone text messages do not appear on multimedia display.

L-SB-0014-08_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.

L-TT-0218-17

Service Bulletin/Repair Instructions

TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.

L-SB-0100-16 Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE February 6, 2017 Rev1: The Supersession Notice has been added. Any previous printed versions of this bulletin should be discarded. Some 2013 ? 2016 model year GS and 2015 ? 2016 model year RC vehicles equipped with 2WD drivetrain and the F Sport package may exhibit a clicking type noise coming from the front wheel area during a slow (parking lot) speed turn. Follow the Repair Procedure in this bulletin to address this condition.

LTT021617

Service Bulletin/Repair Instructions

TT: In the event of brake repair occurring on an applicable vehicle, please use the images below to identify which rotors are installed on the vehicle. Some applicable vehicles have had front rotors replaced for a clicking concern, see L-SB-0100-16.

L-SB-0088-15

Service Bulletin/Repair Instructions

LSB: This bulletin includes basic procedures for preforming a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing the Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.

L-SB-0060-13 Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

L-TT-0162-14 Rev

Service Bulletin/Repair Instructions

TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.

L-TT-0212-16

Service Bulletin/Repair Instructions

TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface

L-SB-0087-16

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2016 model year ES 300h, GS 450h and NX 300h vehicles may exhibit a MIL ?ON? condition with DTC P0A7A with information codes 122 (Generator Inverter Fail Signal Detection). Follow the procedure in this bulletin to address this condition. NOTE This Service Bulletin applies ONLY if information code 122 is present.

L-SB-0073-14 Rev

Service Bulletin/Repair Instructions

TSB: Revision Notice: The Required Tools & Equipment section has been updated. Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the Map Update SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote® update. Use the process described in this bulletin to perform the update.

L-SB-0021-14 Rev

Service Bulletin/Repair Instructions

TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

L-SB-0074-14 Rev

Service Bulletin/Repair Instructions

TSB: Revision Notice: The Parts information section, and Required Tools & Equipment section has been updated. Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

L-SB-0023-14 REV

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE - APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2015 – 2016 MODEL YEAR GS 350 AND GS 450H VEHICLES AND 2016 MODEL YEAR GS 200T VEHICLES.

L-SB-0023-14 Rev

Service Bulletin/Repair Instructions

TSB: Revision Notice - Applicability has been updated to include 2015-2016 model year GS 350 and GS 450h vehicles and 2016 model year GS 200T vehicles.

L-TT-0202-16

Service Bulletin/Repair Instructions

TT: Some customers may experience difficulty programming HomeLink.

L-SB-0014-16

Service Bulletin/Repair Instructions

LSB: The purpose of this Technical Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will highlight the importance of proper maintenance and provide guidance for care.

LSB001416

Service Bulletin/Repair Instructions

Leather Care Best Practices.

L-SB-0020-15 REV

Service Bulletin/Repair Instructions

LSB: WHILE A VEHICLE IS IN INVENTORY, THE BATTERY IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. BATTERIES CAN BECOME DISCHARGED DUE TO AN EXTENDED STORAGE PERIOD, TEMPERATURE, PARISTIC DRAIN, OR WHILE DEMONSTRATING VEHICLE FEATURES AND BNEFITS IN THE SALES PROCESS. BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE.

LSB-0020-15 Rev1

Service Bulletin/Repair Instructions

LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, paristic drain, or while demonstrating vehicle features and bnefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.

L-SB-0011-16

Service Bulletin/Repair Instructions

LSB: Some 2013 ? 2016 model year GS (non F-Sport) and 2015 ? 2016 model year RC (non F-Sport) vehicles equipped with 2WD drivetrain may exhibit a clicking type noise from the front wheel area during a slow (parking lot) speed turn. Follow the procedures in this bulletin to address the condition.

LSB001116

Service Bulletin/Repair Instructions

Speed Turns (Non F-Sport Vehicles)

LSB008815

Service Bulletin/Repair Instructions

High Voltage (HV) Battery Rescue Charge (HEV Workstation/GRX-5100

L-TT-0121-13 REV

Service Bulletin/Repair Instructions

TT: REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF THE CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. THIS IS ONLY A REFERENCE LIST OF TOOLS THAT MIGHT BE IN DEALERSHIP INVENTORY AND NOT MEANT TO BE A DIAGNOSTIC OR REPAIR PROCEDURE. GENERATION 7 NAVIGATION SYSTEMS USE A USB SST TO UPDATE FIRMWARE AND MAP. GENERATION 8 NAVIGATION SYSTEMS USE A USB STICK TO UPDATE THE FIRMWARE ONLY.

L-TT-0121-13 Rev

Service Bulletin/Repair Instructions

TT: Refer to the chart below for a comprehensive list of the current and previously issued USB SSTs and their applicability. This is only a reference list of tools that might be in dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update firmware and map. Generation 8 navigation systems use a USB stick to update the firmware only.

L-SB-0073-14 REV

Service Bulletin/Repair Instructions

LSB: LEXUS MODELS EQUIPPED WITH THE HDD NAVIGATION (EMV-N) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (E.G., GENRE, ARTIST, SONG TITLE, ALBUM NAME, ETC.). THE GRACENOTE UPDATE WILL BE INCLUDED ON THE MAP UPDATE SST. A GRACENOTE UPDATE MUST BE PERFORMED BEFORE A NAVIGATION MAP UPDATE. A NAVIGATION MAP UPDATE IS NOT REQUIRED TO COMPLETE THE GRACENOTE UPDATE. USE THE PROCESS DESCRIBED IN THIS BULLETIN TO PERFORM THE UPDATE.

L-SB-0074-14 REV

Service Bulletin/Repair Instructions

LSB: LEXUS MODELS EQUIPPED WITH THE HDD NAVIGATION (EMV-N) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE®, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDATE, HOWEVER A UNIQUE ACTIVATION NUMBER IS REQUIRED FOR EACH VEHICLE. ACTIVATION NUMBERS ARE PROVIDED IN AN ACTIVATION CARD NUMBER (ACN) PAMPHLET AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. USE THE PROCESS DESCRIBED IN THIS BULLETIN TO PERFORM THE UPDATE.

L-TT-0162-14

Service Bulletin/Repair Instructions

Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running Kitkat 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.

L-TT-0100-12 Rev

Service Bulletin/Repair Instructions

TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.

L-SB-0032-15

Service Bulletin/Repair Instructions

LSB: Lexus Enform? Apps will be periodically updated via an over-the-air update system. Updates can come in "Optional" or "Mandatory" form. The update process will take approximately 1 minute for each application requiring an update. Follow the procedure below to perform an update when necessary.

L-TT-0172-15

Service Bulletin/Repair Instructions

TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

L-SB-0025-14

Service Bulletin/Repair Instructions

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.

LSB002015

Service Bulletin/Repair Instructions

Battery Maintenance for In-Stock Vehicles.

L-SB-0010-15

Service Bulletin/Repair Instructions

LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

L-SB-0066-11 Rev

Service Bulletin/Repair Instructions

LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

L-TT-0118-13 Rev

Service Bulletin/Repair Instructions

TechTip: Condition: The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.

L-TT-0126-13 Rev

Service Bulletin/Repair Instructions

TT: Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button if the function is not supported by the customer's cellular telephone.

L-SB-0014-08 Rev

Service Bulletin/Repair Instructions

LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

L-TT-0164-14 Rev

Service Bulletin/Repair Instructions

TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

L-SB-0025-14 Rev

Service Bulletin/Repair Instructions

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.

L-TT-0121-13

Service Bulletin/Repair Instructions

TT: Refer to the chart below for a comprehensive list of the current and previously issued USB SSTs and their applicability. This is only a reference list of tools that might be in a dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update the firmware and map. Generation 8 navigation system models use a USB stick to update the firmware ONLY.

LTT012113 2

Service Bulletin/Repair Instructions

Navigation and Audio System Update/ Upgrade USB Directory

L-TT-0164-14

Service Bulletin/Repair Instructions

Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

LTT016414

Service Bulletin/Repair Instructions

Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X

L-SB-0001-11 Rev

Service Bulletin/Repair Instructions

TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.

L-SB-0002-13 Rev

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE-October 1, 2014: This bulletin is now obsolete. Please see L-SB-0073-14.

L-SB-0003-13 Rev

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE-October 1, 2014: This bulletin is now obsolete. Please see L-SB-0074-14.

L-SB-0073-14

Service Bulletin/Repair Instructions

TSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the Map Update SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote® update.

L-SB-0074-14

Service Bulletin/Repair Instructions

TSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system.

LSB007314

Service Bulletin/Repair Instructions

HDD Navigation Gracenote Database Update Process (EMV-N)

LSB007414

Service Bulletin/Repair Instructions

HDD navigation Map kUpdate Process (EMV-N)

L-TT-0142-13

Service Bulletin/Repair Instructions

Tech Tip: Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil, including: Reduced friction and wear on engine surfaces, improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Lexus has extended the oil change intervals to 10,000 miles for vehicles that require this oil. With this change, the following should be noted: Only Lexus vehicles in which 0w20 oil is mandatory have been approved for the extended oil intervals. Vehicles in which 0w20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In the case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off road, on dirt roads, towing a trailer, making repeated short trips under 32°F, or extensive idling; the engine oil must be replaced at 5,000 mile intervals, regardless of oil specified.

L-TT-0129-13

Service Bulletin/Repair Instructions

Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.

LTT012913

Service Bulletin/Repair Instructions

Window and Windshield kProduct Report Tips - Multiple Vehicles

L-TT-0160-14

Service Bulletin/Repair Instructions

Tech Tip: Safety Connect/Lexus Enform is a vehicle feature which requires a subscription fee for the system to be active. The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the DCM will be an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

LTT016014

Service Bulletin/Repair Instructions

DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired

LSB002514A

Service Bulletin/Repair Instructions

Immobilizer and Smart Key Reset

LSB002514B

Service Bulletin/Repair Instructions

Immobilizer and Smart Key Reset

LSB002514

Service Bulletin/Repair Instructions

Immobilizer and Smart Key Reset.

L-SB-0023-14

Service Bulletin/Repair Instructions

TSB: Some Standard/Luxury grade 2WD GS 350 and GS 450h vehicles may exhibit a front brake squeak while traveling at slow speeds. A new brake pad kit, brake disc, and shim are available to reduce the likelihood of this condition occurring.

L-SB-0015-10 Rev

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.

L-SB-0021-14

Service Bulletin/Repair Instructions

TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

LSB002114

Service Bulletin/Repair Instructions

Techstream ECU Flash Reprogramming Procedure.

L-TT-0158-14

Service Bulletin/Repair Instructions

Tech Tip: Greenhouse Gas Logic (GHG) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The Federal government issues CAFÉ (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce. GHG Logic technology works by automatically operating the HVAC system in REC mode when certain conditions are met, improving the A/C system cooling efficiency and reducing the vehicle's CO2 tailpipe emissions.

L-TT-0113-13 Rev

Service Bulletin/Repair Instructions

Tech Tip: The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little side-to-side. HINT: The above listed vehicles are not equipped with an LED indicator on the "ENGINE START STOP" or "POWER" switch, and instead will display a message reading "Steering Lock Engaged" in the event that the steering lock actuator is unable to disengage from the steering column. If the operator attempts to ready-on or start the vehicle while there is tension on the steering lock actuator, it will not be able to fully disengage when the "ENGINE START STOP" or "POWER" switch is depressed. This condition will cause the vehicle message center to display the "Steering Lock Engaged" error message and the vehicle will fail to ready-on or start.

L-TT-0155-14

Service Bulletin/Repair Instructions

Some technicians are unaware of current 12V battery warranty policies affecting batteries, some of which have been updated on Warranty Policy 4.10.

L-TT-0118-13

Service Bulletin/Repair Instructions

The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.

L-TT-0111-13

Service Bulletin/Repair Instructions

Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.

L-BO-004-05 Obso

Service Bulletin/Repair Instructions

This bulletin is now obsolete. Please see L-SB-0092-13.

L-SB-0092-13

Service Bulletin/Repair Instructions

The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.

LSB009213B

Service Bulletin/Repair Instructions

Windshield Wiper Blade Maintenance and cleaning

L-TT-0081-12

Service Bulletin/Repair Instructions

When performing the Zero Point Calibration & Sensitivity Check on the models noted above, an error will occur if user follows on-screen instructions. This issue is being investigated for release in a future software version.

L-SB-0143-11 Rev

Service Bulletin/Repair Instructions

Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.

L-TT-0031-10

Service Bulletin/Repair Instructions

Adhesive & sealant cross reference Information

L-TT-0145-13

Service Bulletin/Repair Instructions

Spots in Window glass

LTT014513

Service Bulletin/Repair Instructions

Spots in Window Glass - vehicle exterior

L-TT-0144-13

Service Bulletin/Repair Instructions

These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

L-SB-0077-13

Service Bulletin/Repair Instructions

2014 model year GS 350 and GS 450h vehicles are equipped with a direct-type Tire Pressure Warning System (TPWS). Each tire (except the spare tire) has a tire pressure warning valve/sensor that measures tire pressure. The data is transmitted to the Tire Pressure Warning System antenna/receiver and then to the Tire Pressure Warning System ECU. During Pre-Delivery Service (PDS), the tire pressure warning valves/sensors must be activated and the system initialized according to the procedure in this bulletin.

L-SB-0078-13

Service Bulletin/Repair Instructions

This bulletin provides general high-voltage safety precautions for the hybrid system. The hybrid system circuits operate with up to 650 volts. These high voltages are dangerous and can cause severe personal injuries, burns, and electrical shock if proper safety precautions are NOT followed. Be sure to carefully review all applicable Repair Manual procedures BEFORE performing service. As a policy, and to ensure safety, no Lexus dealership technician is qualified to service or repair hybrid vehicles until Lexus course L071 has been successfully completed.

L-SB-0079-13

Service Bulletin/Repair Instructions

The DCC fuses are removed at the assembly plant to reduce parasitic current draw from the battery during transport and storage. As a result of the removal of the DCC fuses, the Variable Gear Ratio Steering (VGRS) system will be inoperative and the steering wheel may be off-center. After the DCC fuses are reinstalled, the VGRS system will be operative, but the steering wheel may become off-center by 5 ? 10 degrees. This condition may also appear when the battery terminal has been disconnected. Initialize the VGRS system following the procedure in this bulletin after installing the DCC fuses or when reconnecting the battery terminal.

L-TT-0095-12

Service Bulletin/Repair Instructions

If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.

L-TT-0141-13

Service Bulletin/Repair Instructions

Some customers may report the following conditions with the Podcast application on iPhones running iOS 7.0 and later: While playing a podcast the system will jump to the next podcast Podcast will intermittently restart at the beginning of the current podcast

LTT014113A

Service Bulletin/Repair Instructions

Intermittent Audio from Podcasts on iPhones Running iOS 7.0

L-TT-0139-13

Service Bulletin/Repair Instructions

Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.

L-TT-0140-13

Service Bulletin/Repair Instructions

iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.

LTT013913A

Service Bulletin/Repair Instructions

Characteristics of Facetime Audio Calls using - All 2012-2014 My Models

LTT014013A

Service Bulletin/Repair Instructions

How to play itunes radio using the vehicle's Audio System

L-TT-0132-13 Rev

Service Bulletin/Repair Instructions

To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.

LTT013213

Service Bulletin/Repair Instructions

XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio

LTT013413A

Service Bulletin/Repair Instructions

When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made.

LSB006013A

Service Bulletin/Repair Instructions

HVAC Odor Maintenance

LTT013213A

Service Bulletin/Repair Instructions

XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio

LTT012113 1

Service Bulletin/Repair Instructions

Navigation and Audio System Update/ Upgrade USB Directory.

LTT000110A

Service Bulletin/Repair Instructions

Oil Viscosity Applicability and Cfhange Interval Guide

LTT012913A

Service Bulletin/Repair Instructions

Window and Windshield kProduct Report Tips - Multiple Vehicles

L-SB-0017-12 Rev

Service Bulletin/Repair Instructions

If the vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV battery and 12-volt auxiliary battery.

L-TT-0113-13

Service Bulletin/Repair Instructions

The vehicle will not start or ready-on and the steering wheels lock is engaged so that the steering wheel may only be turned very little from side to side.

L-SB-0024-12 Rev

Service Bulletin/Repair Instructions

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.

L-SB-0046-11 Rev

Service Bulletin/Repair Instructions

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

L-SB-0153-11 Rev

Service Bulletin/Repair Instructions

2013 ? 2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

L-TT-0001-10

Service Bulletin/Repair Instructions

Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil

LTT000110

Service Bulletin/Repair Instructions

Oil Viscosity Applicability and Cfhange Interval Guide

Safety Connect U

Service Bulletin/Repair Instructions

A recent review of our records indicated that your Safety Connect system is not active and needs to be activated in order for services to work.

L-SB-0090-08 Rev

Service Bulletin/Repair Instructions

If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.

LTT011813B

Service Bulletin/Repair Instructions

Phone Call History deletion Audio/Visual/Telematics All 2013-14 Lexus

LTT011813

Service Bulletin/Repair Instructions

Phone Call History Deletion on Vehicles with Entune - Audio/Visual/Telematics

L-TT-0116-13

Service Bulletin/Repair Instructions

Navigation/ Multi Info Display Day Mode Operation

Lexus Floor Mat

Service Bulletin/Repair Instructions

In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.

LSB000213A

Service Bulletin/Repair Instructions

Premium HDD Navigation Gracenote Database Update Process (EMV-N)

LSB000313A

Service Bulletin/Repair Instructions

Premium HOD Navigation Map Update Process (EMV-N)

LSB002412

Service Bulletin/Repair Instructions

Tire Positioning Before New Vehicle Delivery

LSB000111

Service Bulletin/Repair Instructions

World Standard Automatic Transmission Fluid

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.